Loan specialist jobs in Waterford, MI

Are you a driven self-starter with a passion for sales? If so, we have an exciting career opportunity for you! Join our dynamic team at Rocket Mortgage and take your career to new heights. Sales experience is not required! At Rocket Mortgage, we're not just a company, we're a community of passionate professionals dedicated to making homeownership dreams a reality. As a Mortgage Loan Officer, you'll play a crucial role in guiding clients through the mortgage process. Whether they're purchasing a home or refinancing, you'll be there every step of the way. Come be a part of something bigger! About the Role * Promote the significant advantages of working with Rocket Mortgage. * Build rapport with clients to ensure we are identifying the solution that meets their needs. * Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information. * Advise on the home buying or refinance process, providing exceptional client service along the way. * Respond to potential inquiries from company-generated prospects. * Achieve or exceed sales goals and objectives. About You * Sales Aptitude: Your ability to identify and pursue sales opportunities effectively will help you build a solid foundation. Sales experience is not required! * Dedication To Learning: We'll provide ongoing sales and industry training to help you succeed. * Communication Skills: Your ability to build rapport and trust with clients is key. * Empathy: A willingness and capacity to connect with your clients will set you apart. * Adaptability: Resiliency and an openness to adapting to industry changes are required. What You'll Get * Competitive Pay: You'll receive base pay PLUS uncapped sales incentive. * Paid Training: We'll equip you with the knowledge and skills needed to excel. * Licensing: We'll sponsor and pay for your federal and state licenses. * Comprehensive Benefits: From health to finances, we've got you covered starting day one. Benefits and Perks Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at **************************.

Job DescriptionOur institution is experiencing rapid growth! We are building our capacity by hiring an experienced mortgage loan processor for our highly productive and skilled lending team. The successful applicant will be responsible for managing the loan process, from origination to close, while paying close attention to the compliance of current lending policies and regulations. If you are a detail-oriented processor with a track record of accurate and timely mortgage approvals, we invite you to apply today!Compensation: $42,000 - $90,000 yearly Responsibilities: Assure that loan files meet banking and regulatory guidelines and policies Prepare and submit detailed loan packages to the lender underwriting department for approval or denial Interview prospective loan applicants and assist them in finding the best loan products for their needs Secure property and loan documentation to process mortgage loan files such as appraisals, inspections, title searches, site surveys, contracts, and property tax records Input detailed loan process documentation in our system - from origination to close Qualifications: Strong analytical and time management skills and superior attention to detail High school diploma or GED required - Associate's degree in accounting, finance, or business preferred Must have excellent written and verbal communication skills Experience in mortgage lending and knowledge of loan types, such as FHA, FHLB, FNMA, or VA loans required About Company Northgate Mortgage is a fast-growing mortgage lending and real estate finance company serving clients nationwide. Backed by strong leadership, seamless processing, and a high-volume lead system, we provide loan officers with everything they need to close more deals and earn more income.

Job DescriptionDescription: Construction Loan Processor Non-Exempt - Grade Level 5 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” General Summary Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions. Reports To: Secondary Market and Construction Team Lead Essential Duties and Responsibilities Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files. Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters. Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary. Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution. Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements. Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary. Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval. Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements. Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval. Processes new builder applications. Maintains Approved Builder List, Self-Built and Denied Builder Lists. Maintains current knowledge of laws/regulations, policies/procedures which affect job function. Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable Competencies In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following: Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Requirements: Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School Diploma or Equivalent One to two years related experience and/or training; or equivalent combination Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life balance Job summary The Member Resolution team is responsible for creating positive member interaction by delivering exceptional service via the phone, chats and emails. This role involves handling lost/stolen credit and debit cards, helping customers who are victims of fraud, troubleshooting issues with card denials, and taking applications for new credit card applications. In this position you will provide a high-quality member service using member wellbeing to understand the members' emotional connection to the situation. This team will use member wellbeing to support a wide variety of functions around card services. This role will work closely with all lines of business within the Contact Center and the Card Operations Department. What you'll do * Help members who are victims of fraud navigate the next steps, giving support and empathy in what can be an extremely difficult experience. * Debit cards increase. Credit applications for credit card increases. * Document all findings into a ticketing system to support the findings of fraud and provide provisional credit as needed. Work and update any internal tickets that are submitted. * Support expedited cards to members. * Provide support for cards via inbound and outbound member interactions. What you'll bring * 3-5 years of call center experience required * 3-5 years of financial institution experience required * Understanding debit/credit card fraud * Proficient in computer skills including word, excel, and other credit union software. What you'll get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do * Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.

Hall Financial Loan Officer You've put in the hard work to become a licensed Loan Officer, and now it's time to leverage that achievement here at Hall Financial! Here, you'll have the freedom to maximize the power of your NMLS license! If you're hungry for new levels of success, we've got you covered. From comprehensive training to essential tools and resources, we provide everything you need to elevate your career in mortgage sales. As a licensed Loan Officer, you'll benefit from personalized one-on-one training, have access to an exclusive realtor network, a steady stream of warm leads, cutting-edge marketing support, and a team that genuinely cares about your personal success. WHAT YOU WILL BE DOING - Providing a 5-STAR, white glove experience to all those you work with internally and externally. Communicate with potential clients across the country through phone, email, and text communication encouraging them to choose Hall Financial as their home loan solution. Building and maintaining lifelong relationships with clients. Delivering up-to-the-minute information about the latest products, resources, and industry updates. Request and assess documentation from clients to determine eligibility. WHAT WE NEED FROM YOU - Required Qualifications: Current NMLS license or a desire to become a Loan Officer in 60 days or less. Confident communication skills and professionalism both over the phone and face to face. Ability to multitask and work at a fast pace. 1+ years of mortgage industry experience. 1-2+ years of sales experience. Embody the Hall Financial CODE: Camaraderie, Optimism, Drive, Evolving THE PERKS At Hall Financial you're an important member of our team. We believe in our people and providing them with valuable benefits to achieve their goals inside and outside the office. Here are some reasons you'll love to work at Hall Financial: Compensation: Base pay + lucrative commission structure + bonus opportunities Quick closing times with our in-house processing team. Our loans close in an average of 9 days! Unlimited leads. Paid licensing, training, and career development. Paid Time Off (PTO) after just 30 days. Monthly stipend towards your health benefits. 401k. Discounted rates on all mortgage products for yourself, your friends and family. Open cohesive team environment filled with standing desks, bright colored walls, and collaborative spaces so you can make your dreams come to life.

We Offer: Flexible hours & remote positions available. Comprehensive benefits package and a 401(k) plan. Fun, casual, energetic, and fast-paced work environment. Phenomenal pricing and closing process your clients will love. "The best opportunity for the best people." Loan Processor Job Responsibilities: Responsible for loan pipeline, both purchases and refinances Review loan applications packages for completeness and accuracy, reconcile application against system input Calculate and analyze income, assets, and liabilities Responsible for gathering required documentation from customer and third parties in support of the loan approval decision Responsible for prompt, professional communication to customers, loan officers, and underwriters Establish ongoing relationships with both internal and external clients by delivering best-in-class customer service Minimum Qualifications: Minimum of 2 years of mortgage loan experience Must be self-directed, motivated, and comfortable working in a fast paced environment Must be proficient in Microsoft Office, DU, LP, CRM Exceptional customer service skills Detail-oriented and demonstrate excellent decision making skills Strong written and verbal communication skills Ability to excel in a fun and energetic results-driven environment

Job Description About MortgagePros MortgagePros is one of the fastest-growing mortgage brokerages in the country and a Top 10 UWM partner. Headquartered in Troy, Michigan, we specialize in helping homeowners refinance and secure customized loan solutions. Our team thrives in a fast-paced, high-performance environment where we support our professionals with training, resources, and opportunities to grow. Position Overview We are seeking an experienced and detail-oriented Loan Processor to join our dynamic team. In this role, you will collaborate closely with borrowers, Loan Officers, underwriters, and third-party vendors to ensure the efficient and compliant processing of residential mortgage loans. The ideal candidate is highly organized, communicates effectively, and understands the end-to-end loan process in today's evolving regulatory landscape. Key Responsibilities Process residential mortgage loans from initial application through closing Review and verify loan documentation for accuracy, completeness, and compliance Maintain regular communication with borrowers and internal stakeholders throughout the loan process Coordinate with appraisers, title companies, and insurance agents to gather third-party documentation Submit loan files to underwriting and follow up on outstanding conditions or missing items Ensure all loans meet company and investor guidelines and are compliant with RESPA, TILA, TRID, and other applicable regulations Support closing coordination by confirming all requirements are satisfied Maintain accurate records and organized documentation for auditing purposes Deliver high-quality customer service and serve as a reliable point of contact for borrower questions Qualifications 2-5 years of experience in mortgage loan processing required Strong knowledge of underwriting guidelines, loan products, and regulatory requirements Familiarity with industry software (e.g., Encompass, Salesforce, or similar systems) Excellent organizational skills and ability to manage multiple loan files simultaneously Effective written and verbal communication skills Ability to work independently in a fast-paced environment while collaborating with cross-functional teams High school diploma required; associate or bachelor's degree preferred Compensation & Benefits Competitive salary based on experience Health, dental, and vision insurance 401(k) with company match after one year anniversary Paid holidays and PTO Professional development and training opportunities

Who We Are: At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products. We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve. About the role: The Residential Loan Officer is responsible for the origination of residential first and second mortgages that are generally derived from internal sources such as by the experience team, from provided leads, for employees, or mortgage refinances for current Community Financial Credit Union mortgage holders. This position has a starting hourly rate of $18.94 , but your offer amount may be increased with relevant work experience and transferable skills. A Day in the life of a Residential Loan Officer can look like: Respond to internally generated referrals/hot line transfers from branches/care center promptly. Reach out to members in the market for a mortgage (leads), with a firm offer of credit where required, within 24 hours of notification. Perform outbound calling (leads) from internally generated sources to maximize opportunities as directed. Accomplish sales goals and meet minimum monthly closed loan and deposit expectations. Consult with members about their home financing needs, risks, and offer lending solutions. Fully complete a mortgage loan application and/or an equity application online, over-the-phone, or potentially in-person at member's insistence. Perform other duties assigned by leadership. What you bring to the table: High school diploma or equivalent. Minimum 1 years solid work experience in residential mortgage lending. Minimum 1 year of experience working with home equities in a sales capacity. Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration. Solid understanding of residential lending practices and programs. Capable of working in a sales-centric, goal-oriented environment. Exceptional professionalism providing for a best-in-class member experience. Excellent verbal and written communication skills. Outstanding organizational and follow-up skills. Capable of proficiently delivering and handling difficult customer conversations. Strong teamwork abilities with co-workers and colleagues. Excellent interpersonal and decision-making skills Ability to handle the stress of meeting time-sensitive deadlines. Proficient computer skills, including MS Office and databases. Ability to adapt well to change and learn quickly. Ability to problem-solve with a high level of personal accountability. Proficiency using Excel and Word. You might also have: Proficient with Encompass. Experienced with originating equity loans/lines. Experienced in gathering deposits. Experience in mortgage lending. Experience reaching or exceeding sales goals and objectives. We believe in creating a Culture of Belonging guided by our core values: Relentless Care, Hustle & Grind, Huzzah! and Curiosity. As a team member of Community Financial, you'll enjoy: Comprehensive medical, dental, and vision plans Four weeks of PTO for all full-time team members Up to 12-weeks paid paternity/maternity leave Lifestyle Accounts to help with your personal wellbeing Family Health Benefits Paid time off to observe all Federal Holidays Flexible work options, including flex scheduling and work from home for many positions A generous 401k match Numerous employee engagement activities Community Resource Groups Paid time off for occasions such as volunteering, caregiving, and family events Contact/application information: If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly! Equal Employment Opportunity Policy: Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws. Disclaimer: This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward. Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: * We've funded over $100 billion in loans for our customers, more than any other fintech * Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval * Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender * Fintech Breakthrough Award: Best Lending Innovation Award * Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing * We are Forbes' Best Online Mortgage Lender for 2023 * We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. A Better opportunity We're looking for best in class mortgage loan officers as part of our quest to make a Better Mortgage available to all Americans! At Better, our team of loan officers is responsible for helping us continuously innovate and ensure we're bringing superior customer service to the mortgage industry. As part of the team, you'll be on the front lines of making every borrower's mortgage experience better, empowering them to make one of the most important financial decisions of their life. Your work will expose you to other critical pieces of a technology company giving you many opportunities to share customer insights and ultimately improve Better's core technology and message. In this role, you can expect to find warm transfer leads provided to you daily and a generous bonus structure that help our Loan Consultants find success. Responsibilities * Acting as a loan officer for your own pipeline of loans * Guiding pre-approved borrowers through their home buying process or helping customers save money or leverage home equity to consolidate * Building relationships with your buyer's realtors and keeping them informed throughout the transaction * Providing an exceptional experience for borrowers and realtors * Meeting and, ideally, beating set sales targets each month * Maximizing lock and fund conversions for leads provided to you * We don't have a monopoly on great ideas and welcome yours. We encourage you to collaborate with our OPS, IT, Product, and Marketing teams to make our process and customer experience Better Qualifications * Located in the Troy, Michigan area * Active NMLS license in at least 3 states * At least 2 years of experience in mortgage lending * A hungry mentality and desire to work in a competitive sales environment with our dynamic lead engine our Loan Officers on average receive double the customer opportunities * High degree of integrity and work ethic * Ability to think critically and problem solve complex scenarios Company Benefits Our total rewards package consists of a base salary with no draw, incentive compensation, equity, and benefits. Some of our benefits include: * Benefits eligibility effective DAY ONE * *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer - contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage) * Flexible PTO * Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you! * Personalized care for every fertility and family care journey for our employees and their partner! * Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match! * Discount programs and perks including pet Insurance! Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Non-Exempt - Grade Level 5 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions. Reports To: Secondary Market and Construction Team Lead Essential Duties and Responsibilities Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files. Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters. Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary. Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution. Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements. Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary. Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval. Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements. Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval. Processes new builder applications. Maintains Approved Builder List, Self-Built and Denied Builder Lists. Maintains current knowledge of laws/regulations, policies/procedures which affect job function. Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable Competencies In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following: Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Requirements Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School Diploma or Equivalent One to two years related experience and/or training; or equivalent combination Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row. If you have a passion for helping people and providing exceptional and dependable service, we want you on our team! Information about our comprehensive total rewards package can be found here. Overview of Responsibilities: Ensures timely and accurate funding of dealer contract packages. Reviews all documents required to fund indirect consumer loans for accuracy, authenticity, completion, and compliance. Ensures all requirements set forth by the Consumer Loan Underwriter or by MSGCU guidelines are met prior to authorizing funding. § Onboarding Indirect Loans: Accurately transfers new indirect loan and all required data into the core processing system and ensures all documentation is complete and validated prior to funding. Verifies signed insurance forms, purchase orders, collateral and title information, disclosures, applications, joint ownership details, and the accuracy of member and loan data. Ensures all trailing documents are matched to held contracts and confirms loans meet authorization and compliance requirements before core processing system release. Prepares payoff quotes, processes payoff letters and checks, and completes any necessary rate-modification agreements via DocuSign. Maintains daily pipeline updates and collaborates with Underwriters and Dealer Relationship Managers to support timely funding and monthly loan volume goals. § Compliance and Risk Mitigation: Reviews documentation to ensure it corresponds with the loan application and confirms the accuracy of member information to mitigate fraud. Conducts comprehensive reviews and audits of loan documentation verification of income, financial institution assignments, dealer reserve payments, membership information, and overall loan application accuracy. Audits and reviews incoming dealer packets to ensure accurate onboarding of indirect loans and new members. Adheres to established auditing procedures to document the lending process and maintain proper checks and balances in accordance with Dealer Agreement and MSGCU policies. Completes chargeback activities as outlined in the Dealer Agreement, including reviewing chargeback reports and processing chargeback checks and offsets to ensure funds are returned to MSGCU within required timeframes. § Stakeholder Collaboration: Communicates funding status to dealer partners and Dealer Relationship Managers and provides responsive support to incoming calls from external members and internal teams. Follows up with dealer partners on any outstanding stipulations, verifications, or required documents needed to complete loan processing and support timely funding of contracts in alignment with service level agreements (SLAs). Core Competencies: § Member Focus: Uses effective listening skills to gain understanding, effectively resolve problems, and determine the needs of others to deliver a member-focused lending experience. § Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm. Excellent organizational skills, effectively plans work activities, organizes resources and manages time, and meets deadlines in a fast-paced environment with high level of detail, accuracy, and quality. § Communicates Effectively: Effectively communicates about the indirect lending process with audiences of varying needs and abilities. § Instills Trust: Builds relationships and gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues. § Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels. Education and Experience Requirements: § High school diploma or GED; and § 2 years of consumer loan processing and/or funding experience. § Preference for experience using the Symitar data system, Meridian Link origination system, e-Funding process, DocuSign, and Acrobat Adobe. Working Conditions: § Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors. § Occasionally required to travel throughout MSGCU's service area as business needs require. § Normal working hours will be MSGCU's standard branch and administrative hours of operation, however, periodic weekends and/or before/after normal office hours will be required. § Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk. § This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 10 pounds. Compensation and Benefits: Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job. Base hourly pay begins at $19.70 / hour Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family) If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k) You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)

at loan Depot Our Direct Sales channel is at the core of who we are at loan Depot-a consumer direct marketing powerhouse focused on providing excellent service to our customers across all 50 states. Our direct lending channel, comprised of both seasoned mortgage veterans & our own home-grown Lending Officers, receive daily warm transfers from our call center agents to recommend loan solutions in accordance with lending guidelines and mortgage policy. Our Lending Officers put their clients' needs first to pre-qualify and provide a consultative, customer first approach, to determine the loan program that best fits their specific financial goals. Responsibilities: Licensed Lending Officers receive a high-volume lead flow of online customer contacts daily from our call center. Will present loan Depot's competitive edge, evaluate customer needs, and sell valuable financial solutions to clients across the country. Builds rapport, analyzes financial situations, and determines the appropriate loan product to meet their client's goals. Educates clients on how to better manage their mortgage and debt. Assists clients through the loan process from application to closing. Maintains minimum production standards including originations & fundings. Requirements: 2+ years of recent mortgage origination experience in a similar direct lending environment REQUIRED. Must be willing to commute to one of our offices in Irvine CA, Southfield MI, Franklin TN, or Scottsdale AZ. Remote will be considered on a case-by-case basis. NMLS SAFE ACT compliant, holding 5 or more active state licenses REQUIRED. Proven production of top performance in alike model REQUIRED. Flexible and adaptable, learns and reacts quickly at a faster than average pace. Excellent customer service & follow through-were here to take care of our clients. The Perks: Compensation--Competitive compensation package which includes base wage in addition to a BPS commission structure with additional kickers. Training/Licensing-- Company provided sales training, in addition to continuing education & licensing support. Marketing machine-on average, 10+ quality leads transferred to our Lending Officers daily. Competitive pricing--we fight for every deal to support our clients. Quick turn times-- we understand we must close quickly. Benefits-- excellent benefits package including multiple health, dental, and vision options, HSA/FSA plans, volunteer paid hours, tuition reimbursement, pet coverage, company paid life insurance and more! Financial Planning-- 401K with company match. About loan Depot: loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loan Depot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. Base pay is one part of our total compensation for Licensed Lending Officers. The base pay for this role is determined by your state's minimum wage and county requirements. In addition to an uncapped commission plan. Ramp-up bonuses are possible, based on a proven record of recent production. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Be You. Be Independent! Are you an experienced Mortgage Loan Officer, with proven networking and relationship-building skills, looking to take the next step in your career? If so, we need you! At Independent Bank we celebrate your unique self and empower you to make a difference. Guided by our core values of courage, drive, integrity, people focus and teamwork, we provide a supportive environment where you can thrive, grow your career and contribute meaningfully to shaping the financial future of our customers and communities; inspiring financial independence today, with tomorrow in mind. About the Job: Join Independent Bank as a Mortgage Loan Officer! We're seeking motivated individuals with a proven track record of success to help our customers achieve their home ownership dreams. Reporting to the Area Mortgage Sales Manager, you'll originate various residential mortgage loans and participate in business development initiatives within your local community. Embrace our mission of inspiring financial independence today, with tomorrow in mind by becoming a key player in transforming how our customers finance their homes. Apply now to be part of our driven and innovative team! Why You Should Apply: * Competitive compensation package. * A knowledgeable, goal-driven, and exciting team of colleagues. * Exposure to different areas of banking and the ability to work with leaders within the industry. * Community-focused events and volunteer opportunities. What You Will Do: * Solicits residential mortgages through relationships built with realtors, builders, major employers, and community involvement. * Provides service to customers and prospective customers seeking residential mortgages. Such service includes but is not limited to: * Communicate and interview borrowers to determine the best programs available for the borrower's income, asset, and credit profile. * Assist borrowers with the application process utilizing Blend and Encompass. * Ensure necessary documentation is uploaded from the borrower to complete loan applications for submittal to underwriting. * Price and lock interest rates and monitor lock expiration dates. * Assist operations as needed during the process of the loan. * Make appropriate introductions to other departments in the bank to offer borrowers other bank products, if applicable. * Continually network to build relationships, attend functions, provide education and services to realtors, builders, and other partners in the community. * Performs other related duties as assigned. What We're Looking For: * High school diploma or equivalent education required. * Bachelor's degree or equivalent years of working experience preferred. * 3+ years of sales experience, originating real estate mortgage loans preferred. * Excellent interpersonal, presentation, and communication skills. * Proven networking and relationship-building skills. Be YOU. Be Independent!

Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities • Gather and review borrower financials to determine eligibility for various loss mitigation solutions such as forbearance, repayment plans, trial payment plan, and hardship assistance programs. • Ensure critical steps in preparing the loan file are completed including title, escrow review, and investor related documentation is received. • Ensure all interactions and actions are documented in the servicing system according to CFPB, FHA, Fannie Mae, Freddie Mac, and other investor requirements. • Collaborate with underwriting, collections, and customer service teams to ensure timely and accurate processing of loss mitigation requests. • Educate borrowers on the consequences of non-payment and promote early intervention strategies to prevent foreclosure. • Track application status, deadlines, and escalate accounts at risk of timeline violations or regulatory breaches. Qualifications Must-Have Qualifications: • High school diploma or equivalent required; associate or bachelor's degree preferred. • 2+ years in mortgage servicing, loss mitigation, collections, or related financial services. • Experience with investor guidelines (FHA, VA, Fannie Mae, Freddie Mac) strongly preferred. • Strong understanding of mortgage delinquency, loss mitigation, and foreclosure prevention practices. • Excellent communication, negotiation, and interpersonal skills. • Proficient in mortgage servicing software (e.g., MSP, Black Knight) and Microsoft Office Suite. • Ability to work under pressure and meet regulatory deadlines. • Bilingual (Spanish/English) a plus.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose Entry level real estate lending position with focus on development and training. The Associate Mortgage Loan Specialist position is responsible for obtaining the required knowledge and experience needed to guide current and prospective members through the real estate loan application process. Duties Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process. Assess, underwrite, and make recommendations for decision on loan applications considering applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk. Communicate approval or denial decisions to members in a clear and professional manner. Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions. Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed. Seek guidance for complex lending situations and approval authority from an MLS or above. Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information. Assist membership with servicing of existing mortgage and home equity loans. Follow up with prequalified applicants and on other leads in a timely and effective manner. Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term and market conditions. Successful completion of Consumer Lending Program courses and subsequent exam is required. After completion and proficiency shown, granted initial lending limits (Tier 1) with SVP recommendation. Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration. Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance. Educate members on available services and make referrals for other Credit Union products and services based on their needs. Ensure well documented, easy to review loan application history notes within the Loan Origination System. Work with Lending Contact Center to provide assistance with mortgage lending calls when needed. Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities. Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice. Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume. Consumer unsecured lending as assigned. Answer phone and perform other clerical duties as needed. Complete additional tasks as assigned by management. Participate in additional training and continuing education to enhance knowledge of mortgage originations. Requirements Must have high school diploma or GED equivalent. Preferred - bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). Attend Excel and Elevate - New Employee Training (E&E). Real Estate Lending Program (RELP) completed within 6 months. The following 10 Core Modules will be completed after E&E and subsequent training sessions: Checking Accounts Member Eligibility Money Market Share Accounts SECU Policies Overview Share Accounts Lending Overview NCUA Coverage Cooperative Principles Online Services We Are SECU! Additional Modules Required: SECU's Member-Facing Websites Branch Security Measures Account Titling & Designations Funds Transfer Member Identification Check Acceptance MARGO Platform Account and Profile Maintenance Advances Safe Deposit Boxes Previous SECU and/or lending experience preferred. Minimum tier one lending limits assigned at this level. Completion of all requirements of the Associate MSO position preferred, but at a minimum must learn the following quick actionable items: Notaries Safe deposit box entrance Opening and closing of the branch Front desk duties Other dual control assistance as needed. Approving Wires and Cashier's Checks Must possess the highest level of integrity and objectivity. Must possess excellent communication skills, both verbal and written. Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc. Must have strong networking and relationship development skills. Meets compliance and regulatory standards. Makes lending decisions consistent with SECU loan policies. Has or is eligible to be registered as an active MLO with the NMLS. Must be organized and meticulous. Must be willing to engage in ongoing training and professional development. Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing. Has completed all required quarterly training courses & other training assigned by management. Consistently demonstrates SECU's Core Values. Recommendation of VP/SVP for advancement to this level. Must be able to speak and write English fluently. Must understand and be dedicated to the Credit Union philosophy and work ethic. Must adhere to the work schedule and attendance policies established by the Credit Union. Must complete the Credit Union's Core Module Program within 12 months of hire date as a condition of employment. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, copy machine, and telephone. Some local travel may be required. Physical Demands Must be able to comprehend and carry out job requirements. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Answer and operate a telephone. Lift up to 10-15 lbs. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

We are seeking an experienced and detail-oriented Mortgage Closer to join our lending operations team. In this role, you will be responsible for preparing and reviewing closing documents, coordinating with title companies and attorneys, and ensuring timely and accurate closings. The ideal candidate has strong knowledge of mortgage closing procedures, compliance requirements, and excellent communication skills to manage all parties involved in the closing process. Schedule and coordinate mortgage closings with title companies, attorneys, and internal teams Ensure all closing documents are prepared accurately and sent out to the appropriate parties in a timely manner Monitor closing timelines and proactively push to meet deadlines and avoid delays Review closing packages for completeness and compliance with lender and regulatory requirements Track and confirm that mortgage transactions successfully close on the scheduled date Communicate internally with loan officers, processors, and underwriters to resolve any outstanding issues before closing Experience in a mortgage closing or related loan operations role preferred Strong knowledge of mortgage closing procedures, documentation, and compliance requirements Excellent organizational skills with the ability to manage multiple closings and deadlines simultaneously Detail-oriented with a high level of accuracy in reviewing and preparing closing documents Proficient in loan origination systems (LOS) and document management software Effective communication skills to coordinate with internal teams and external vendors Ability to work independently, prioritize tasks, and meet tight deadlines

Loan Closer Title Grade: Entry, Junior, or Mid Reports to: Closing Manager Status: Regular, Full-Time Pay Grade: Hourly Department: Closing FLSA Status: Non-exempt Location: Ann Arbor, MI 48105 Hybrid Hours: M-F 9am-5pm EST Compensation: $22.00 per hour SUMMARY & PURPOSE OF POSITION The Loan Closer is primarily responsible for generating the closing doc package and review for accuracy by auditing all documents required for executing discrepancies in name, address, interest rate, APR, costs, and fees. PRIMARY POSITION-SPECIFIC RESPONSIBILITIES Verify and update information to ensure correctness per loan approval-review all closing related loan support documents from Encompass, including but not limited to loan approval, 1003, title fees, appraisal, Homeowner's Insurance (HOI), Flood Insurance, credit report, tax information, , mortgage insurance, and CD; Prepare general closing instructions, Closing Disclosure (CD), loan payment form, funding wire breakdown, review CD for accuracy and completeness, and notify appropriate staff of any errors; Review and update itemizations in Encompass; Send initial CD to the title company and borrower in a timely manner; Accurately notate at-closing all underwriting conditions; Generate closing doc package and review for accuracy, to include reviewing all documents that require execution for discrepancies in address, name, interest rate, APR, costs, and fees; Run high cost tests for compliance, while working with the originating LO or Processor to make adjustments as necessary; Address any calls or questions related to the closing/closing package as applicable; Coordinate and balance loan closing with title/escrow company in a time manner; Verify borrower's required funds for closing are within approved tolerance and meet investor guidelines, along with all other closing requirements; Stay abreast of changing company policy, mortgage regulations, laws, and generally accepted industry best practices, and be willing to take initiative to train and stay informed without prompting; Address any calls or questions related to the closing/closing package; Team Lead: Manage the job task of a Loan Closer and Loan Closer Support Specialist Team Lead: Administer the Closing Department's pipeline; Complete other duties as assigned. ESSENTIAL SKILLS AND EXPERIENCE High School Diploma or equivalent required; At least two (2) years of prior mortgage industry experience required, with strong preference given to those with underwriting, title insurance, or Closing Disclosure background; Must have exceptional attention to detail and strong organizational skills; Must be dependable with meeting deadlines and managing time; Have an ability to work independently on multiple files simultaneously; Possess strong oral and written communication skills. PREFERRED EDUCATION/EXPERIENCE An associate's degree or certification in finance, mathematics, accounting, or another equivalent field of study; Solid understanding of lender/borrower paid compensation, TRID, TILA and RESPA guidelines. REPORTING TO THIS POSITION: Closing Support: Reports to Team Lead PHYSICAL DEMANDS/ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment is characteristic of an office setting with moderate noise levels. Individuals must be able to work flexible hours including evenings and weekends. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to walk, and lift and/or move up to 20 pounds.

Non-Exempt - Grade Level 5 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions. Reports To: Secondary Market and Construction Team Lead Essential Duties and Responsibilities * Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files. * Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters. * Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary. * Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution. * Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements. * Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary. * Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval. * Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements. * Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval. * Processes new builder applications. * Maintains Approved Builder List, Self-Built and Denied Builder Lists. * Maintains current knowledge of laws/regulations, policies/procedures which affect job function. * Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function. * Additional responsibilities as assigned. * Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. * Be familiar with and comply with all federal and state banking regulations as applicable Competencies In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following: Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality. Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Requirements Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School Diploma or Equivalent One to two years related experience and/or training; or equivalent combination Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

About MortgagePros MortgagePros is one of the fastest-growing mortgage brokerages in the country and a Top 10 UWM partner. Headquartered in Troy, Michigan, we specialize in helping homeowners refinance and secure customized loan solutions. Our team thrives in a fast-paced, high-performance environment where we support our professionals with training, resources, and opportunities to grow. Position Overview We are seeking an experienced and detail-oriented Loan Processor to join our dynamic team. In this role, you will collaborate closely with borrowers, Loan Officers, underwriters, and third-party vendors to ensure the efficient and compliant processing of residential mortgage loans. The ideal candidate is highly organized, communicates effectively, and understands the end-to-end loan process in today's evolving regulatory landscape. Key Responsibilities Process residential mortgage loans from initial application through closing Review and verify loan documentation for accuracy, completeness, and compliance Maintain regular communication with borrowers and internal stakeholders throughout the loan process Coordinate with appraisers, title companies, and insurance agents to gather third-party documentation Submit loan files to underwriting and follow up on outstanding conditions or missing items Ensure all loans meet company and investor guidelines and are compliant with RESPA, TILA, TRID, and other applicable regulations Support closing coordination by confirming all requirements are satisfied Maintain accurate records and organized documentation for auditing purposes Deliver high-quality customer service and serve as a reliable point of contact for borrower questions Qualifications 2-5 years of experience in mortgage loan processing required Strong knowledge of underwriting guidelines, loan products, and regulatory requirements Familiarity with industry software (e.g., Encompass, Salesforce, or similar systems) Excellent organizational skills and ability to manage multiple loan files simultaneously Effective written and verbal communication skills Ability to work independently in a fast-paced environment while collaborating with cross-functional teams High school diploma required; associate or bachelor's degree preferred Compensation & Benefits Competitive salary based on experience Health, dental, and vision insurance 401(k) with company match after one year anniversary Paid holidays and PTO Professional development and training opportunities