Loan specialist jobs in West Virginia

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETSImplements corporate policies and procedures designed to produce profitable first mortgage loans in the retail market served, in order to meet the strategic and financial goals of the Bank.Essential Functions Include: Establish loan production sales goals with the Mortgage Division Manager Actively sell, refer, deliver and promote mortgage loans Provide loan disclosure forms to applicants within regulatory guidelines Maintain a thorough knowledge of all mortgage loan programs offered and a working knowledge of competitive products and services Maintains a working knowledge of loan origination systems and procedures Serve as a liaison for ARM production for assigned Certified ARM Originators Position Requirements Include: College Degree Preferred Minimum of 3 years mortgage lending experience Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate's financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements. Position Standards: Submits thorough loan applications with all applicable disclosures Communicates documentation requirements to borrows Generates sufficient loan volume to meet goals. Minimum annual goal of $10 million in originations is required Critical Skills: Good sales techniques Strong attention to detail Good problem solving skills Excellent communication skills

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Full-time Description Canopy Mortgage is hiring a full-time Branch Managers and Loan Originators who want the control of a banker with great pricing. Candidates will be responsible for developing referral partners in his or her local territory, generating loan volume and interfacing with the borrower. We need originators who have a passion for challenging the status quo, want to be digitally relevant, and take control of their local market. We've been revolutionizing the mortgage process for the last 10 years by building proprietary systems that increase efficiencies across the entire life of the loan, enabling our teams to do more volume with less effort. This is a totally new and unique opportunity in the mortgage industry that will give you state of art proprietary systems, great pricing, and complete control of your loans with in-house underwriting and funding. This opportunity is full-commission for seasoned LO's who want to produce with the aid of industry leading tech and support. If your tired of legacy costs, middle management, and non-producers driving up your loan pricing, apply today. Hiring Loan Officers licensed in every state except New York. Requirements Minimum 2 years' experience and NMLS Safe Act compliant 1 active state license Established contacts/referral partners Knowledge of different types of loans and credit bureaus Working history of loan process and general underwriting guidelines Funding 1 million in self-generated production College preferred, not required with proven mortgage experience Proven track record of proactively soliciting new business Strong communication skills and detail oriented Ability to work independently and remote

Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Health insurance Vision insurance Now Hiring: Mortgage Loan Officer Work In-House with Top Realtors! Are you a Motivated Mortgage Loan Officer looking to take your business to the next level? At Success Mortgage, we offer a unique opportunity to work directly with high-producing real estate agents through our local partnership. We also give you leads to help you close additional loans and establish relationships with new agents. " Awarded MPA's Top Mortgage Employers of 2025" Why Join Success Mortgage? In-House Realtor Partnerships Work directly with top-performing agents. By being in-house you have access to all the agents' meetings, events and marketing. As well you are supported by both the real estate and mortgage management team. High-Quality Leads We work with 40 different lead companies to give you the best opportunity to help you close more loans. Loan officers should add 2 to 3 loans a month just from leads. Additionally its a great opportunity to build relationships with new agents and receive their future referral business. Access to Multiple Lenders If we cant do it, no one can. Offer a wide range of loan products with competitive rates to best serve your clients. We close well qualified loans in 7 days and loans no one thought could be close, we have worked miracles. Say YES to more referrals sent by agents and close more loans. Industry-Leading Commission Splits Maximize your income with aggressive commission structures. We allow you to do all QM and NON QM loans, plus heloc and reverse mortgages. More ways to get loan done and more ways to increase your income Full Marketing & Technology Support Get state-of-the-art CRM with lead-nurturing tool. Marketing tools to help you promote yourself and co-brand with agents. Our LOS system makes getting loans done quick and easy. Fast Closings = More Deals Our system is designed to help you close loans quickly and efficiently. If you put together a tight file it will fly right through. Work from Anywhere Flexible work environment, whether in-office with agents or remotely More Deals. More Support. MORE SUCCESS . Apply Today & Start Closing More Loans! Qualifications and Skills Education and Experience: A High School Diploma or GED Ability to pass national licensing exam (or hold current license) NMLS license in at least one of these states to begin: VA, MD, WV, DE, PA, FL, TX two or more years as a Loan Officer is preferred. General financial industry experience Ability to maintain flexible work schedule, including evening and weekend work Strong computer background with 1 to 2 years' experience in mortgage software Strong verbal, written communication skills and strong interpersonal skills Strong advisory and customer service abilities as well as attention to detail and excellent organizational skills Excellent analytical capabilities Self-starter & Strong work ethic General office skills - ability to answer and coordinate telephone calls, take written messages, and perform light bookkeeping Ability to study material independently Ability to drive motor vehicle legally Must be able to build relationships with real estate professionals Must be able to pick up on new processes quickly Possess positive & professional attitude & represent the company positively Follow posted work rules and procedures Work weekends and evenings as needed Job Type: Full-time Benefits: Dental insurance Flexible schedule Health insurance Schedule Unlimited earning potential Please contact Matt Haberlie by email- ********************************

C&F Mortgage is currently hiring talented Mortgage Loan Officers (LO) who pro-actively identify, develop and maintain networks of business relationships that serves as a source of referrals for mortgage lending opportunities. External relationships are the foundation of generating new business and may consist of realtors, builders, professional and personal contacts. Our LO's are encouraged to participate in business development related opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their needs and advise those customers about the appropriate products, terms, and pricing, that best fit their needs while gathering any additional required information. It will be necessary to generate accurate and complete applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Responsibilities Assists customers with inquiries and information requests, and resolves inquiries relating to loan products and services offered. Interviews applicant and requests specific information for loan application and enters data into origination software. Analyzes the applicant's financial status, credit, and property for the loan to determine feasibility of loan options and loan program requirements. Compiles loan package and provides the applicant information, such as rates, terms, fees, and other credit terms. Corresponds with the applicant to resolve questions regarding application information, and requests documentation or information to improve the loan application process. Ensures loan applications are complete and accurate. Submits loan application to processor. Works with applicants to assures timely loan closing. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Identifies and analyzes potential loan markets to develop prospects for residential real estate loans. Devise personal marketing system and annual business plan. Qualifications Ideally the person will have mortgage loan origination experience and sales experience. Analytical - Collects and researches data; Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Interpersonal - Maintains confidentiality. Oral Communication - Speaks clearly and persuasively in positive or negative situations. Team Work - Exhibits objectivity and openness to others' views. Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information. Leadership - Exhibits confidence in self and others; Business Acumen - Aligns work with strategic goals. Cost Consciousness - Contributes to profits and revenue. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation. Attendance/Punctuality - Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Innovation - Meets challenges with resourcefulness. Planning/Organizing - Organizes or schedules other people and their tasks. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Quality - Monitors own work to ensure quality and meets productivity standards. Education: High school diploma or general education degree (GED) Certificates and Licenses: Must have NMLS. Certain states require licensing. Experience in origination/processing of FHA, VA, other government and Conventional loans. EEO/AA/M/F/Veteran/Disability

Originate various types of mortgage loans. Generate bank fee income by originating secondary market loans and build or replace portfolio as directed by senior management. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties and Responsibilities include the following. Other duties may be assigned. Be the content expert on all the programs and products offered by WesBanco, as well as the overall mortgage industry. Listen to the needs of customers and align them with the appropriate product and program to meet their mortgage needs. Pre-Qualify purchase customers as requested. Complete loan applications, inputting complete and accurate information in the Origination System currently utilized by WesBanco Bank. Obtain ALL necessary documentation specific to the product, program and specific needs of the client. Review customer provided documentation to insure it meets all industry standards, review customer credit and analyze overall information to ensure that any unanswered questions are documented and provided. Disclose and provide the client with all required documentation within 3 days of application. Deliver a complete application electronically to my processing partner within 3 days of application, followed by the customer provided documentation within 5 days of application. Review realistic expectations and timeline with the customer during the initial application process. Conduct weekly pipeline calls with your processor and/or team to ensure all information is shared, and all needs are identified with "what is needed", "who is responsible to satisfy need" and "when will it be completed." Promote WesBanco mortgage within the real estate community by attending realtor functions, community events and educational opportunities within the industry. Work assigned branches to insure you are known as their mortgage expert, conduct monthly quick start meetings and do a minimum of 4 "Mortgage Days" in the branch to promote your services to the branch customers. Communicate effective updates with customers throughout the mortgage process to insure they have no surprises. Maintain and update CORE Sales stage information to ensure the referral source can see the progress of the referral. Promote and cross-sell all bank products and services. Adhere to the terms of your Service Level Agreement (SLA) Must meet the minimum required milestones as assigned. Must provide exceptional, professional service to mortgage customers, underwriters, processors and closers. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Able to multi-task under sometimes stressful conditions. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

The Mortgage Originator originates residential mortgage loans in the secondary market, thereby providing a broader array of mortgage loans products to our customers and enhancing the bank's fee based income. The Mortgage Originator is to develop referral relationships with realtors, builders, bankers and other strategic partners for the purpose of generating residential mortgages through ongoing sales efforts, including Bank's Affordable Housing Loan Program. RESPONSIBILITIES: * Meet with customer or prospective customer to identify client needs and to sell mortgage loan programs * Interview applicants and requests specified information for loan applications such as credit history, income, assets, investments, debt, and other necessary documentation such as information about the property * Analyze information provided by the customer and identifies customer needs and recommends the appropriate Bank product offerings and options * Advise customers on the risks and benefits of an assortment of mortgage loan options to achieve the mortgage loan that is most appropriate based on their individual financial situation while helping them achieve their financial goals * Communicate with or interviews applicants or creditors to resolve questions regarding application information. * Remain primary contact with borrower during application to closing process to obtain documentation necessary to facilitate the mortgage loan process * Analyze potential loan markets to develop prospects for loans. * Develop new business from multiple sources while retaining existing business. * Develop and maintain working relationships with realtors, builders and other strategic referral partners. * Responsible for knowing underwriting guidelines and scenarios for conventions, FHA/VA, and subprime mortgages and staying up-to-date on market conditions * Cross sell other Bank products to clients as the opportunity arises. * Maintains thorough knowledge of pricing and underwriting requirements. Must be able to disclose and discuss parameters of various programs including pricing, interest rates, and fees associated with each loan program * Submits complete loan packages for processing and final underwriting approval. * Maintains the ability to pre-qualify clients at initial meeting. * Based on the location within a market, may be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures. * Based on the location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required Bachelor's degree or three years of direct related experience or equivalent combination of education and experience required. * Proficiency in Microsoft Office Products * Must have working knowledge of underwriting guidelines and other related regulations * Strong sales environment demeanor * Account Management and customer service focused * Strong attention to detail and ability to multi-task * Excellent written and verbal communications skills * Ability to identify potential banking opportunities and comfortable work with prospective clients * Knowledgeable in automated underwriting engines and capable of reviewing findings with a clear understanding of terms of approval * Ability to obtain strong product knowledge * Ability to travel frequently off-site of work location for client meetings or business development functions and opportunities. * Ability to work flexible hours to meet the client and business development requirements * Ability to possess a NMLS license or obtain NMLS license within a reasonable timeframe * Ability to complete ongoing NMLS training and ensure SAFE Act compliance as required KEY COMPETENCIES: * Ethical * Interpersonal Skills * Professional relationship building and client management skills * Professional Sales focused Essential Functions: * Sitting or standing for extended periods of time. * Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components. * Ability to converse and exchange information with all levels of staff within organization. * Ability to observe, perceive, identify, and translate data * Ability to travel via air, rail, automobile and/or bus. At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer. Nearest Major Market: Pittsburgh Job Segment: Mortgage, Loan Officer, Loan, Bank, Banking, Finance

C&F Mortgage is currently hiring talented Mortgage Loan Officers (LO) who pro-actively identify, develop and maintain networks of business relationships that serves as a source of referrals for mortgage lending opportunities. External relationships are the foundation of generating new business and may consist of realtors, builders, professional and personal contacts. Our LO's are encouraged to participate in business development related opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their needs and advise those customers about the appropriate products, terms, and pricing, that best fit their needs while gathering any additional required information. It will be necessary to generate accurate and complete applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Responsibilities Assists customers with inquiries and information requests, and resolves inquiries relating to loan products and services offered. Interviews applicant and requests specific information for loan application and enters data into origination software. Analyzes the applicant's financial status, credit, and property for the loan to determine feasibility of loan options and loan program requirements. Compiles loan package and provides the applicant information, such as rates, terms, fees, and other credit terms. Corresponds with the applicant to resolve questions regarding application information, and requests documentation or information to improve the loan application process. Ensures loan applications are complete and accurate. Submits loan application to processor. Works with applicants to assures timely loan closing. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Identifies and analyzes potential loan markets to develop prospects for residential real estate loans. Devise personal marketing system and annual business plan. Qualifications Ideally the person will have mortgage loan origination experience and sales experience. Analytical - Collects and researches data; Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Interpersonal - Maintains confidentiality. Oral Communication - Speaks clearly and persuasively in positive or negative situations. Team Work - Exhibits objectivity and openness to others' views. Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information. Leadership - Exhibits confidence in self and others; Business Acumen - Aligns work with strategic goals. Cost Consciousness - Contributes to profits and revenue. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation. Attendance/Punctuality - Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Innovation - Meets challenges with resourcefulness. Planning/Organizing - Organizes or schedules other people and their tasks. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Quality - Monitors own work to ensure quality and meets productivity standards. Education: High school diploma or general education degree (GED) Certificates and Licenses: Must have NMLS. Certain states require licensing. Experience in origination/processing of FHA, VA, other government and Conventional loans. EEO/AA/M/F/Veteran/Disability

SUMMARY: Provides service to customers and potential customers seeking various types of retail or mortgage loans. JOB RESPONSIBILITIES * Handle loans from application and approval to closing and disbursement of funds, dealing directly with the customer. * Prepare pre disclosure and closing documents on computer system for other departments as needed. Review loans after closing and package properly. * Maintain an ongoing review of delinquent loans, report, and assist collection department. * Assist with answering telephone and opening safety deposit boxes as necessary. * Assist with reviewing mortgages from all branches, retain title fee proceeds, request findings, and forward to mortgage for recording. * Maintain a working knowledge of the Bank's written policies and procedures regarding the Bank Secrecy Act and other applicable anti-money laundering policies. * Ensures all actions performed are in compliance with government regulations and organizational policies and procedures. SKILLS/KNOWLEDGE AND ABILITIES/EXPERIENCE * Position normally requires a Bachelor's degree or the equivalent to provide basic familiarity with a variety of subjects such as: finance, economics, English, business law, marketing, statistics, etc. * Over two and up to six years of experience. * Excellent oral and written communication skills. * Excellent PC skills with knowledge of Word, EXCEL and loan software. * Excellent organizational skills. * Analytical ability. * Notary Public. * Insurance license. * Valid driver's license. * Must have (or obtain during the first 30 days of employment) a valid NMLS number. * Must complete annual mandatory SAFE Act training through Regulatory University. WORKING CONDITIONS * Normal office conditions. * Some travel required. The above statements are intended to describe the general nature and level of work to be performed by personnel assigned to this job. This information is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position. Candidates may be subject to the following screenings: Credit Check, Drug Testing, and Criminal Background Check

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow. requires minimum of 1 year experience in collections/default Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting. 2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties. 3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions. 4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc) 5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager. 6. Support departmental controls for process adherence and KRI results. 7. Evaluate accounts, system info and reporting to determine appropriate next steps Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma/GED 2. 1+ years of banking, default, and/or client services experience. 3. Ability to identify and resolve complex issues 4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task. 5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems. Preferred Qualifications: 1. 1+ years Repossession, Foreclosure, or Default specific experience 2. 2+ years of banking, default, and/or client services experience 3. Higher level/secondary education, some college or Associates degree, etc. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Vision insurance 🚀 Now Hiring: Mortgage Loan Officer - Work In-House with Top Realtors! 🚀 Are you a Motivated Mortgage Loan Officer looking to take your business to the next level? At Success Mortgage, we offer a unique opportunity to work directly with high-producing real estate agents through our local partnership. We also give you leads to help you close additional loans and establish relationships with new agents. " Awarded MPA's Top Mortgage Employers of 2025" Why Join Success Mortgage? ✅ In-House Realtor Partnerships - Work directly with top-performing agents. By being in-house you have access to all the agents' meetings, events and marketing. As well you are supported by both the real estate and mortgage management team. ✅ High-Quality Leads - We work with 40 different lead companies to give you the best opportunity to help you close more loans. Loan officers should add 2 to 3 loans a month just from leads. Additionally it's a great opportunity to build relationships with new agents and receive their future referral business. ✅ Access to Multiple Lenders - If we can't do it, no one can. Offer a wide range of loan products with competitive rates to best serve your clients. We close well qualified loans in 7 days and loans no one thought could be close, we have worked miracles. Say YES to more referrals sent by agents and close more loans. ✅ Industry-Leading Commission Splits - Maximize your income with aggressive commission structures. We allow you to do all QM and NON QM loans, plus heloc and reverse mortgages. More ways to get loan done and more ways to increase your income✅ Full Marketing & Technology Support - Get state-of-the-art CRM with lead-nurturing tool. Marketing tools to help you promote yourself and co-brand with agents. Our LOS system makes getting loans done quick and easy. ✅ Fast Closings = More Deals - Our system is designed to help you close loans quickly and efficiently. If you put together a tight file it will fly right through. ✅ Work from Anywhere - Flexible work environment, whether in-office with agents or remotely 💰 More Deals. More Support. MORE SUCCESS . Apply Today & Start Closing More Loans! 💰 Qualifications and Skills Education and Experience: A High School Diploma or GED Ability to pass national licensing exam (or hold current license) NMLS license in at least one of these states to begin: VA, MD, WV, DE, PA, FL, TX two or more years as a Loan Officer is preferred. General financial industry experience Ability to maintain flexible work schedule, including evening and weekend work Strong computer background with 1 to 2 years' experience in mortgage software Strong verbal, written communication skills and strong interpersonal skills Strong advisory and customer service abilities as well as attention to detail and excellent organizational skills Excellent analytical capabilities Self-starter & Strong work ethic General office skills - ability to answer and coordinate telephone calls, take written messages, and perform light bookkeeping Ability to study material independently Ability to drive motor vehicle legally Must be able to build relationships with real estate professionals Must be able to pick up on new processes quickly Possess positive & professional attitude & represent the company positively Follow posted work rules and procedures Work weekends and evenings as needed Job Type: Full-time Benefits: Dental insurance Flexible schedule Health insurance Schedule Unlimited earning potential Please contact Matt Haberlie by email- ******************************** Compensation: $85,000.00 - $200,000.00 per year "Our core values are pretty simple, just do the right thing." Steve DuBrueler, Founder & CEO of Coldwell Banker Premier Globally Known. Locally Owned Coldwell Banker Premier is a powerhouse in the Mid-Atlantic. We are a real estate firm with 17 offices and over 250 agents. Although we are widespread, our offices are very community-focused and function like small companies. Each office has their own unique culture that's mae possible by the collaboration of our agents, brokers, and staff. We are licensed in VA, WV, MD, NC, PA, DE, and DC.

Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action.

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow. requires minimum of 1 year experience in collections/default Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting. 2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties. 3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions. 4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc) 5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager. 6. Support departmental controls for process adherence and KRI results. 7. Evaluate accounts, system info and reporting to determine appropriate next steps Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma/GED 2. 1+ years of banking, default, and/or client services experience. 3. Ability to identify and resolve complex issues 4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task. 5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems. Preferred Qualifications: 1. 1+ years Repossession, Foreclosure, or Default specific experience 2. 2+ years of banking, default, and/or client services experience 3. Higher level/secondary education, some college or Associates degree, etc. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. * Meet with potential borrowers regarding their mortgage needs. * Present bank's mortgage products and services that meet borrower's financial goals. * Complete the borrower's application and analyze the borrowers financial and credit data. * Lock rate per company and regulatory guidelines. * Prepare or request all applicable loan documentation from the appropriate party or department. * Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. * Maintain communication with the borrower regarding the loan status. * Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. * Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) * Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. * Assist clients with monthly billing and collections cycle. * Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. * Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties * Look for referral opportunities within the company (insurance, deposits, etc.). * Other duties as assigned. Skills/Abilities * Requires strong networking and interpersonal skills. * Financial/quantitative skills. * Attention to detail. * Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience * Must be registered with NMLS Federal Registry. * Minimum of two years residential mortgage lending experience. * A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. High school diploma or General Education Degree (GED). One year of related experience or training preferred.

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow. **requires minimum of 1 year experience in collections/default** **Essential Duties and Responsibilities** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting. 2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties. 3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions. 4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc) 5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager. 6. Support departmental controls for process adherence and KRI results. 7. Evaluate accounts, system info and reporting to determine appropriate next steps **Qualifications** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High school diploma/GED 2. 1+ years of banking, default, and/or client services experience. 3. Ability to identify and resolve complex issues 4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task. 5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems. **Preferred Qualifications:** 1. 1+ years Repossession, Foreclosure, or Default specific experience 2. 2+ years of banking, default, and/or client services experience 3. Higher level/secondary education, some college or Associates degree, etc. **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf) IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status