Loan supervisor job description
Example loan supervisor requirements on a job description
- Bachelor’s degree in finance or related field.
- Knowledge of banking regulations, laws, and procedures.
- Proficiency in loan management software.
- Excellent analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Ability to manage conflict and resolve issues.
- High level of commitment and attention to detail.
Loan supervisor job description example 1
WECU loan supervisor job description
WECU is seeking a
Real Estate Loan Origination Supervisor
to join the Real Estate team in Bellingham WA. This role oversees all aspects of real estate loan origination. Responsible for hiring, training, coaching and development of Real Estate Loan Officers, and Real Estate Loan Officer Assistants. Ensures the team delivers a quality member experience through efficient, knowledgeable and timely loan originations and closings. Responsible for business development, loan programs and compliance. Maintain a small pipeline as necessary.
Key responsibilities
-Responsible for establishing Loan Officer production goals and holding staff accountable for production levels and business development activities to meet overall department goals. Involve staff in strategic planning to correct deficiencies in production.
-Responsible for training and coaching of Real Estate Loan Officers and Real Estate Loan Officer Assistants.
-Responsible for scheduling training, time-off and other requests for staff.
-Responsible for marketing/promoting the Real Estate Loan Department. Attend field and community driven functions to show WECU presence and support.
-Collaborate with Real Estate Loan Production Manager on development of real estate loan programs, products, services, systems and procedures. When necessary, serve as project manager according to WECU's project guidelines and procedures.
-Handle member complaints/concerns in a professional and timely manner.
-Performs all duties and responsibilities of a Real Estate Loan Officer.
-Responsible for originating and processing complex and/or sensitive lending transactions as needed.
-Performs regular audits and ensures that compliance to underwriting and documentation standards is maintained.
-Remain current on changes within the legal, regulatory, economic, competitive, and technology environment that may affect real estate lending functions.
-Stay informed in all aspects of WECU's business plans, operations, changes to policy and procedure, as well as WECU's history and philosophy.
-Stay abreast of real estate secondary market guidelines and inform and educate staff on changes.
-Ensure that all real estate loan origination procedures are reviewed and updated annually, or earlier if needed.
-Plan and implement Real Estate Education Seminars for WECU's membership.
-Monitor all vendor contracts and service agreements, hold vendors accountable for their actions, and perform detailed responsibilities as noted in our board-approved Vendor Management Program on an established schedule.
-Responsible to respond, report, and recommend changes with respect to Quality Control audits.
-Follow policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP) and Customer Due Diligence (CDD) daily to ensure compliance by you and your staff with current regulations.
-Follow policy and procedures related to OFAC to ensure compliance by you and your staff.
-Follow policy and procedures related to SARs and ensure compliance by you and your staff by monitoring and reporting suspicious activity to the Compliance Department. Notify immediate supervisor of any substantive discrepancies with respect to information obtained under the CIP, including fraudulent identification, fraudulent applications, etc.
-Complete mandatory BSA/AML annual training via online web course and ensure staff does the same.
-Perform specific and delegated duties as assigned by Manager.
-Responsible for the accuracy of all department information published on the WECU internet website, and if applicable, the functionality of department products/services presented on the WECU website.
-Provide accurate loan payoff or verification information to members, other financial institutions, and escrow companies.
-Process and order supporting documentation for all loan transactions (i.e. appraisal, verification of employment, credit report, title commitment, etc.).
-Review subordination requests and partial reconveyance requests for approval and processing.
-Responsible for property inspections of on-going construction loans for draw disbursements
Education, skills, and experience
-Job requires a college degree or comparable level of language, math and reasoning skills.
-Two years of experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
-Working knowledge of the credit union's products and services.
-Working knowledge of organization's policies/procedures and credit union's service philosophy.
-Working knowledge of safety and security program for false alarms, robberies, bomb threats and extortion.
-Working knowledge of credit union's real estate loan processing platforms.
-Knowledge of state and federal lending regulations.
-Ability to exercise judgment, initiative, and tact in dealing with members, management and staff.
-Ability to represent the credit union in a positive, professional manner in person, on the telephone, and in written correspondence.
ABOUT WECU
WECU is a not-for-profit financial cooperative where members are encouraged to save and borrow responsibly at fair and competitive rates. Headquartered in Bellingham, WA, WECU has over 130,000 members and over $2.3 billion in assets.
It is WECU's mission to make a meaningful difference in the lives of our members. We strive to treat both members and staff with honesty and integrity and to be a socially responsible part of our community. WECU also endeavors to be an employer of choice.
WECU is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We make employment decisions on the basis of merit and qualifications, and seek to have the best qualified person in every job. WECU policy prohibits discrimination on the basis of race, color, religion, creed, sex, gender, sexual orientation, gender identity, marital status, age, national origin or ancestry, physical or mental disability, veteran status, genetic characteristics or information, or any other consideration made unlawful by federal, state or local laws.
Loan supervisor job description example 2
JPMorgan Chase & Co. loan supervisor job description
The WLS Flow Products - Deal Setup & Funding team (DS&F) is responsible for reviewing loan packages, booking and funding new loans, renewals, restructures, collateral modifications, and amendments for bilateral commercial loan products. Key loan systems used include ACBS, Loan IQ and VLS.
**Job Responsibilities**
This **Loan Origination Supervisor** position is a non-managerial (non-Officer) exempt position, reporting directly to the local Deal Setup Site Manager / Vice President, and will be an ongoing member of the DS&F leadership team. The candidate is primarily responsible for spearheading Training efforts and leading Project initiatives for multiple Deal Setup Teams within WLS Flow Products. (This leadership position is intended to prepare the candidate as a Manager in-training position.)
80% - Primary Responsibilities include, not limited to :
+ **Interaction** - Interacts with all team members, local frontline Loan Origination Managers , market partners, audit, legal and risk.
+ **Training** - Serve as primary trainer of new and existing staff, including any training associated with changes in Procedures.
+ **Procedures** - Serve as primary procedure editor with feedback from all impacted Deals Setup Global Loan Origination Managers before submitting for publishing
+ **Coaching** - Coach team members on process and procedures.
+ **Process Improvements** - Recommends process improvements for efficiency gains, unit cost saves, and improved market/customer experiences, by exploring robotic opportunities and/or low-cost solutions to team challenges.
+ **Knowledge** - Serves as a super Subject Matter Expert on multiple DS&F functions and processes across multiple supported Lines of Business.
+ **UAT Testing** - Creates testing scripts and executes testing across multiple applications/platforms.
+ **Research and Escalations** - Handles medium to complex research and escalations (Complex issues resolution is out of scope).
20% - Secondary Responsibilities include, not limited to :
+ **Booking** **Transactions** ( **in** **Production** ) - Process Lines of credit and Loan related transactions on multiple loan systems (i.e. ACBS, Loan IQ, and/or VLS). This includes new loans, renewals, modifications, amendments, and restructures. In addition, the candidate is responsible for assessing, collecting, and posting upfront closing / ongoing fees outlined in the booking package.
+ **Customer service skills** - Focuses on high volume or unique activities requiring interaction with multiple internal market/credit partners & resources.
Qualifications
The potential candidate **must** :
+ Be in an existing **Grade 450 - Loan Origination Specialist IV** (for a minimum of 1 year) within any WLS Flow Product Deal Setup team. (Production Lead experience preferred.)
+ Evidence a high productivity & quality performance metric; ranking in the top 30% of existing DS&F team
In addition:
+ Successful completion of all periodic High Value Business Entitlements (HBVE) background checks
+ Adapt or learn multiple loan systems (ACBS, Loan IQ, and VLS)
+ Proficient in Microsoft Office applications (i.e. Excel, Word, PowerPoint, Outlook, etc.).
+ Ability to adapt to internal tracking and monitoring systems
+ Excellent interpersonal and written/verbal communication skills.
+ Exceptional customer service skills.
+ Ability to effectively multi-task and prioritize workloads while working within tight service levels.
+ Strong organizational and time management skills.
+ Ability to work in multiple team environments
+ Demonstrate attention to detail and accuracy with completed work.
+ Ability to consistently maintain high performance levels in stressful situations and high volume environment.
+ Ability to think outside the box and generate ideas for process improvements
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Updated March 14, 2024
