VP, Operational Risk Management
Remote Loancare job
The Vice President of Operational Risk will lead the design, execution, and continuous enhancement of LoanCare's operational risk framework. This role ensures that operational risks are identified, assessed, mitigated, and monitored in alignment with regulatory requirements, investor guidelines, and LoanCare's business objectives. The VP will drive innovation in risk practices, foster a strong risk culture, and deliver actionable insights to Leadership, Risk Committee and Board.
Responsibilities
• Provide direction and leadership to the Operational Risk Management Department and Program in support of LoanCare's business objectives and goals.
• Maintain and evolve the Operational Risk Management Department, including staffing, organizational structure, influence and productivity, to scale risk management capabilities to support LoanCare's growth and innovation.
• Maintain the operational risk management framework, policies, procedures, and controls.
• Manage and update the inventory of operational processes, associated risks, and internal controls.
• Execute control testing to validate the design and operational effectiveness of internal controls.
• Lead and ensure execution of the company's Risk and Control Self-Assessment program and ongoing reporting.
• Conduct independent operational risk assessments.
• Establish and monitor Key Risk Indicators (KRIs)
• Identify emerging risks and implement proactive mitigation strategies.
• Perform root cause analysis of operational losses and ensure implementation of corrective actions as appropriate.
• Develop and maintain detailed operational process flows aligned with written procedures and controls.
• Collaborate with IT Risk Management and Service Provider Oversight teams to address technology, data, and service provider oversight related risks.
• Monitor and ensure maintenance of adequate insurance coverage for LoanCare, including periodic reviews and renewals.
• Monitor and report levels of concentration, counterparty, and model risk.
• Conduct and report results of physical security audits.
• Provide executive-level reporting to senior management, risk committee, and board of managers.
• Foster a strong risk culture across the organization through training and awareness.
• All other duties as assigned.
Qualifications
Required Skills and Qualifications
High School Diploma or equivalent.
Minimum 10+ years of experience in operational risk management within financial services, with at least 5 years in mortgage servicing or subservicing.
Proven leadership experience managing risk programs and cross-functional teams.
Proven track record in developing and implementing operational risk frameworks, including risk identification, assessment, mitigation, and monitoring.
Experience with risk control self-assessments (RCSA), key risk indicators (KRIs), and loss event data analysis.
Strong knowledge of applicable regulatory requirements and investor servicing guidelines.
Familiarity with subservicing models, client relationship management, and contractual obligations.
Strong understanding of federal and state mortgage regulations, including CFPB, RESPA, TILA, FDCPA, and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA).
Experience managing compliance with GSE requirements and servicing standards.
Expertise in internal control design and testing, policy development, and audit coordination.
Familiarity with model risk management.
Maintain, evolve as appropriate and execute a control testing program that evaluates both: Control Design Effectiveness (ensuring controls are appropriately designed to meet stated objectives) and Control Operating Effectiveness (validating controls function as intended over time).
Serve as the primary liaison with external SOC 1 auditors to ensure timely and accurate completion of Type II audits, oversee preparation of system descriptions, management assertions, and evidence of control performance.
Excellent analytical, problem-solving, and decision-making skills.
Excellent verbal and written communication skills.
Advanced data analytics and risk modeling.
Familiarity with AI/automation in risk monitoring.
Ability to leverage technology for operational resilience.
Strong communication and presentation abilities for executive audiences.
Proficiency in risk management tools and servicing platforms (e.g., MSP).
Ability to multitask, organize, prioritize, and promptly research/resolve issues.
Strong quantitative, project management, and resource management skills.
Desired Skills and Qualifications
Bachelor's degree in Business Administration, Finance or related field.
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $123,600 - $231,800 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Auto-ApplyDefault Document Execution Specialist II
Remote Loancare job
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Default Document Execution Specialist II. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities
• Manage a pipeline of Foreclosure, Bankruptcy, and Loss Mitigation documents for execution purposes
• Complete quality review forms in conjunction with daily actions
• Document system of record with tracking information and log codes
• Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents
• Ensure documents are accurately prepared in accordance with state guidelines and internal policies/procedures
• Document corrections in tracking system and follow up for completion
• Order documents and/or supporting documentation as needed to support execution of documents
• Manage document execution/preparation issues from time of notification to resolution
• Manage the notary workstation and reconcile data recorded in notary system
• Upload records to imaging system
• Communicate with attorney firms, staff, management, and internal default areas
• Provide administrative support
• Assist with internal audits
• Assist and serve as leader/mentor to Specialist I colleagues as needed
• All other duties as assigned
Qualifications
• High School Diploma or equivalent required
• 2-4 years of customer service experience
• 2+ years of experience within default or mortgage servicing operations
• Proficient knowledge of customer service principles and practices
• Proficient mortgage product knowledge
• Excellent verbal and written communication skills
• Excellent attention to detail and accuracy
• Excellent problem-solving and problem analysis skills
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $17.88 - $26.73 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Auto-ApplyState Manager - General Motors Insurance
Remote job
Why General Motors Insurance?
At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.
This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.
GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.
Position open until filled.
The State Manager role is responsible for tailoring our auto insurance product for select new states as well as managing several in-market states to ensure our product is compliant and expected to achieve profit and growth targets. The State Manager develops a thorough understanding of the state regulatory environment and competitive marketplace to shape coverage design, policy forms, underwriting eligibility, pricing, quote flow and other operational decisions. This person also monitors key performance metrics to identify and execute needed changes to the product. This role will partner closely with key business and operations teams across the organization - including Customer Engagement, Product Enablement, Technology, Legal, and Claims.
For this role we value experience with complex auto insurance states, a passion for telematics, quantitative acumen (including pricing), a demonstrated track record of solving problems independently and driving change, operating within a fast-paced, collaborative environment.
About the role
Develop the strategy and execution of state product launches (forms, underwriting, rates/rules) and associated regulatory filings
Research state legislative and regulatory requirements and advise actions needed to be compliant
Perform analysis of competitor offerings and pricing
Work collaboratively with cross-functional teams to execute operational changes
Communicate business requirements to Technology partners
Analyze the drivers of P&L (e.g. conversion, average premium, mix of business, retention, loss ratio, loss trend) and develop strategies that improve outcomes
Develop hypotheses and seek out new ideas and approaches to business issues
Experience and Education
High School Diploma or equivalent required; Bachelor's Degree in Business, Finance, Math, Insurance or related field, or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree required
3+ years related professional experience with analysis and/or managing personal lines insurance product performance required
1+ years of experience managing direct report(s) or managing the work of resources in a matrixed team preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: 100% remote
#LI-remote #LI-CH1 #gmfjobs
The base salary for this role is $94,000 to $174,000.
At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience and education.
This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.
What makes you a dream candidate?
You possess the required knowledge and understanding of personal auto insurance, including working knowledge of the insurance policy, underwriting, pricing and state regulation
You enjoy researching information and translating into business recommendations
You can utilize quantitative approaches to generate sound business analyses and articulate findings and recommendations
You have experience developing and implementing creative and effective solutions to complex business issues
You are knowledgeable of direct-to-consumer insurance distribution
You have an interest in pursuing, or have attained, an actuarial or industry designation
You have exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
You can meet expected delivery dates and the tasks necessary to achieve objectives while working effectively in a team environment and are able to adapt to rapidly changing business and technological needs, with frequently changing priorities
You can manage multiple projects simultaneously and have strong organizational skills to prioritize work appropriately
You have proficiency with Microsoft Office Suite
Auto-ApplySr Training Consultant - General Motors Insurance
Remote job
Why General Motors Insurance?
At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.
This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.
GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.
This position will be posted until filled.
The Sr Training Consultant ensures the quality of claims training through effective needs analysis, course design, qualified instruction, course evaluation, training resource materials, and learning reinforcement strategies. The Sr Training Consultant consults with business units regarding learning requirements, quality improvement trends, and coaching needs in order to deliver training solutions which support achievement of operational and functional goals.
About the role
Develop and facilitate claims onboarding and training programs for General Motors Insurance Claims department
Investigates trends, technological innovations, and applications within the training industry
Develops appropriate instructional strategies using blended solutions
Builds and delivers programs/curriculum utilizing a variety of media and applying adult learning and instructional design principles
Gathers and analyzes customer feedback and program evaluations to modify content as appropriate
Effectively communicate with team members and stakeholders to ensure objectives, timelines and goals are being met
Ensure all training approaches engage participants, enhance the professional development of employees and ultimately result in increased employee performance
Continuously validate training solutions to ensure content is current, relevant and meets the needs of the learners and the department
Identify and determine training requirements by working closely with leadership and conducting needs assessments for each department
Participate in project meetings as needed for initiatives that will involve the development and facilitation of training
Support and lead change initiatives with timely and thorough training programs
Effectively communicate changes in company policies and procedures
Experience
High School Diploma or equivalent required; Bachelor's Degree or equivalent work experience preferred
3+ years of professional experience handling claims or working in a claims department preferred
2+ years of professional experience in corporate training and performance management preferred
Licenses
Property & Casualty License preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: 100% remote
#LI-remote #LI-CH1 #gmfjobs
The base salary for this role is $73,500 to $147,000.
At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience and education.
This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.
What makes you a dream candidate?
You can demonstrate advanced knowledge of process and procedures in Auto Liability, Casualty (First and Third Party Injuries), and Auto Physical Damage Claims
You have advanced knowledge of Guidewire ClaimCenter
You possess knowledge of effective leadership, communication and motivational skills
You have advanced knowledge of adult learning theory and instructional design principles
You are self-directed in upskilling your knowledge and keeping apprised of new and innovative training tools and protocols
You are able to demonstrate strong PC knowledge and the ability to use appropriate software tools
You have excellent project management, organizational, and time management skills
You must be a strong collaborator across multiple business units
You are able to multi-task: juggle and manage competing tasks and demands and deal with frequent change, delays or unexpected events
You have excellent decision making and problem solving skills with the ability to make sound judgments and take the initiative to establish priorities, meet deadlines, and make decisions within the functional area of responsibility with minimal direct supervision
You are detailed oriented and have excellent oral, written, and interpersonal communication skills with all levels of the organization
You are creative and enjoy devising new and exciting solutions to training needs.
You act as a positive agent of change and consistently demonstrate the ability to adapt to changes in the work environment
You possess strong analytical and conceptual thinking skills
You are able to communicate concepts and processes in an easy to understand manner to a diverse audience
You have strong proficiency in curriculum/instructional design principles, eLearning content development and web-based training development
You can positively lead, coach and develop others as well as review and conduct evaluations with team members to provide performance feedback
You are able to maintain confidentiality
Auto-ApplyClient Relations Account Executive III
Remote Loancare job
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Client Relations Account Executive III. The ideal candidate will enjoy working with clients, both internal and external; be detail oriented; and is driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities
• Responsible for interacting, managing and maintaining all aspects of the Client and/or Investor and Insurer (combined, known as “Agencies”) relationship
• Responsible for all aspects of Client/Agency satisfaction by ensuring comparisons are done month-to month, escalated issues are brought to attention of manager, suggested solutions are provided, meeting follow up is documented, etc.
• Serve as a main point of contact for all Client/Agency inquiries, questions and concerns
• Understand each Client's/Agency's business and is able to speak about all aspects of servicing and understands the industry and best practices
• Responsible for all training and implementation for new staff members within Client's/Agency's shop
• Utilizes all resources internally and externally (i.e., agency guides, HUD, etc.) to keep abreast with industry news and changes affecting Client/Agency
• Provides a monthly business review for Client/Agency on trends, SLA's, etc.
• Researches, resolves, and reports Client/Agency problems and inquiries and ensures timely responses back to the Client
• Ensures timely updates provided to Client/Agency or representative through final problem resolution or completion of Client/Agency deliverable
• Evaluate and assess reports for trending and tracking client concerns/inquiries, and response time to Clients/Agencies
• Coordinates and conducts proactive Client/Agency conference calls and meetings - for all functional areas with proposed agenda to ensure preparedness for meeting and follow up/final resolution
• Makes recommendations to change process, procedures and management controls based on results of problem research and the final solution to Client/Agency raised issues and concerns
• Maintain a thorough knowledge of policies and tools to effectively answer the majority of Client/Agency inquiries without assistance
• Assist other team members as needed due to volume spikes
• All other duties as assigned
Qualifications
• High School Diploma or equivalent required
• 5+ years of experience in mortgage servicing or mortgage banking
• 5+ years of customer service experience
• Strong knowledge of the mortgage industry; agency and insurer experience required
• Strong knowledge of GSE, HUD, VA and GNMA guides
• Strong knowledge of Default and industry experience preferred
• Strong knowledge of LPS/MSP Systems
• Strong knowledge of Microsoft Suite applications and systems (i.e., Excel and PowerPoint)
• Strong negotiation and mediation skills, to structure a negotiation that serves the best interests of LoanCare • Strong relationship or vendor/client management and communication skills
• Strong analytical, problem solving, research, interpretive and decision-making skills
• Detail oriented with the ability to successfully manage multiple priorities and meet deadlines
• Ability to work in fast paced environment
• Ability to travel to Client/Agency and/or LoanCare site locations
• Ability to communicate and work with all levels of management and senior executives
• Ability to meet client, department and investor standards with regard to job knowledge, quality, efficiency, initiative, teamwork, customer service, productivity and overall performance
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $58,700.00- $98,600.00 Annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Auto-ApplyDirector, Associate General Counsel (Transactions)
Sterling, VA job
When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute We are seeking an experienced, business-savvy transactional attorney to join our legal team. The ideal candidate will have a background in transactions and commercial law, and will be a subject matter expert in business transactions, commercial contracts, contract negotiations, and incident response. They will play a key role in supporting the day-to-day operations of our procurement and business continuity functions, and will be located at either Sallie Mae's Newark, Delaware headquarters office or its Sterling, Virginia office. What You'll Do * Procurement and Vendor Management *
Provide legal advice and strategic advisory support for the day-to-day operations of Sallie Mae's Procurement, Vendor Management Office ("VMO"), and related functions. * Ensure the timely and accurate review of contracts and transactional items. * Support the legal aspects of business and financial transactions, to accelerate business objectives while ensuring compliance with regulations and mitigating future litigation risk. * Draft, review and negotiate complex commercial agreements, including sales agreements, master service agreements, vendor agreements, participation agreements, joint marketing agreements, IT agreements, nondisclosure agreements, and license agreements. * Analyze and identify relevant contract terms and conditions, and perform risk assessment at appropriate levels for contract scope. * Develop and implement training and education programs, policies and procedures related to commercial transactions, and contracting processes. * Identify process enhancements and create templates and playbooks where appropriate. * Incident Response and Cybersecurity *
Provide legal advice and support to Information Security, Risk Management, and others relating to cybersecurity, incident response, and business continuity. * Provide advice to internal clients and stakeholders regarding cybersecurity laws and other business continuity areas in connection with Sallie Mae's business and compliance requirements. * Support periodic cybersecurity/business continuity tabletop exercises for various audiences within the company. * Participate in the annual review of cyber liability insurance for the enterprise and support the insurance application and renewal process. * Develop Staff and Serve as a Leader *
Take direct responsibility for the growth and development of the team's non-lawyer paraprofessionals. * Contribute to department and company programs and projects as requested. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What you have Minimum: Indicate minimum education, skills and experience required. * Juris Doctor (J.D.) degree from an accredited institution and an active license to practice law in a U.S. jurisdiction. Candidate must be eligible to obtain the necessary certification(s) to practice law as in-house counsel. * 5+ Years of experience in private practice and/or as in-house corporate legal counsel, advising and providing legal support to Procurement and Vendor Management functions, including negotiating contracts and providing legal analysis and risk assessment. * Demonstrated business acumen and strong understanding of business strategy and the ability to provide commercially pragmatic advice and counsel. * Extensive knowledge and experience in commercial/business law, contract negotiation, risk management, and compliance. * Excellent drafting skills, strong project management skills, and meticulous attention to detail. Experience drafting and revising policies, standards, and procedures. * Proficiency in Adobe, Microsoft Office, and legal software products, including legal research tools, as well as experience using data analytics in the legal setting. * Excellent oral and written communication and presentation skills. * Strong ability to resolve issues independently while building key relationships and working in team settings across disciplines. * In addition to following our current hybrid work policy, flexibility to be present at other Sallie Mae locations based on team or business needs. Some business travel required. Preferred: Indicate "nice to haves" regarding education, skills, and experience. * Experience in the banking, consumer finance, or other highly regulated industry is strongly preferred, including familiarity with bank regulatory frameworks relevant to contracting principles. * Experience advising on intellectual property and technology transactions, as part of an IP transactional or technology transactions practice at a law firm or in a sophisticated in-house environment. * Experience in various forms of corporate transactions, including but not limited to mergers & acquisitions, real estate, and intercompany transactions. * Experience counseling on project management in transactional workstreams, including but not limited to AI usage and adoption in procurement, vendor management, or contract review workflows. * Basic familiarity with contract management tools and systems, including but not limited to Workday Strategic Sourcing and Workday Contract Lifecycle Management. * Knowledge and experience with federal and state laws governing cybersecurity and incident response. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Auto-ApplyProtection Account Manager - Finance and Insurance/Sales
Remote job
Why GM Protection Sales?
GM Protection focuses on branded vehicle protection product sales as part of GM Financial, the wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive product sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with internal partners to represent GM Financial and GM Protection. If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you.
If you would like to be a part of a company with an entrepreneurial spirit, join GM Protection's sales organization to develop your network and career with a stable, growing, global brand.
Position will remain open until filled.
What makes you a dream candidate?
Automotive dealership experience with a desire to build relationships in a consultative sales role managing a territory.
Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial.
Experience:
Bachelor's degree strongly preferred, though extensive relevant experience may be substituted for education
Knowledge of dealership operations required; in-dealership F&I experience strongly preferred
Working knowledge of Salesforce.com preferred
A proven track record of quality sales performance and client satisfaction; B2B preferred
Working Conditions:
This PAM role is based at our Corporate Headquarters in Fort Worth, TX, during the 4 months of training and will require extensive travel including overnight stays.
The base salary is $75,000 a year plus annual bonus. We provide corporate housing for candidates and a pool vehicle during the duration of the training if applicable.
This is a field-based role requiring operation of a GM company vehicle assigned to you for business and personal use. You will be required to have a current valid state issued driver's license.
Once the PAM training is complete and you are deployed to an assigned territory, you will be assigned a company vehicle.
At the end of the training, you must be willing to relocate to “Anywhere USA” which is anywhere we have a territory in the US. Where you will be placed will be determined at a later date based on company needs, not personal preference.
GMF offers a sign-on bonus to assist with relocation expenses based on miles from Fort Worth, TX. The sign on bonus must be utilized to permanently relocate to the assigned territory.
This role will require overnight travel upon final relocation to an assigned territory, as well as the need to respond to dealers outside of normal business hours.
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive salary and annual incentive; this role is eligible for phone/internet allowance
Work Life Balance: This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily
#LI-RB1
#GMFjobs
About the role:
Our Protection Account Manager Strategic Sales Program is a 4-month developmental program that prepares participants for a Protection Sales Representative territory assignment upon completion of onboarding based on business needs. Team members will participate in corporate training, job shadows, role plays, and assessments to prepare for the consultative field assignment. The team member will also travel to dealerships for up to one week at a time to provide temporary training and coaching across the contiguous United States in advance of territory assignment. There will be frequent travel throughout this program to develop strong personal networks of business professionals within GM Financial and the automotive industry. Long term career mobility is a requirement for Account Managers with GM Financial.
In this role you will:
Perform in-dealership one-on-one training and menu selling demonstrations
Model and refine GM Financial F&I sales process with dealer and customers to increase effectiveness, compliance, and demonstrate profit potential and customer satisfaction
Provide guidance on effective turnover processes between Sales and F&I, customer interview, menu presentation, and closing techniques
Demonstrate best practices of available reporting tools and dealer-facing systems (without working in dealer systems, printing documents, or customer signatures)
Utilize the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
Participate in new account acquisition process activities
Communicate updates and opportunities using the internal CRM system and directly to Regional Sales Manager
Analyze dealer-specific data using reporting tools and take appropriate action
Work to resolve dealership issues related to billing, systems, contracts in transit, etc
Identify and resolve dealer issues presenting excessive risk to GM Financial
Auto-ApplyProperty Preservation Admin Coordinator-Remote
Remote Loancare job
We are seeking to fill the role of Property Preservation Administrative Coordinator. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.
Responsibilities
• Administer the main Property Preservation Administration email box used by vendors and other departments for notifications of violations, invoices, inspections, etc.
• Complete monthly vendor scorecards for vendors.
• Prepare daily reports to inform vendors when to cease work on accounts and initiate post-sale securing.
• Request and collect W9 forms from utility companies as needed for invoicing.
• Review utility invoices.
• Ensure utility services are discontinued, and final invoices are requested when properties are sold on a second chance basis.
• Process incoming physical mail.
• All other duties as assigned.
Qualifications
• High School Diploma or equivalent.
• Minimum 1 year work experience in the legal field or default mortgage servicing.
• Understanding of standard business practices in the mortgage industry and/or in-depth knowledge of the conveyance claims process and property preservation.
• Strong written and verbal communication skills, including the ability to clearly articulate information, effectively communicate with vendors and team members.
• Competent in Microsoft Word, Outlook and Excel.
Desired Skills and Qualifications
• Ability to effectively prioritize tasks, manage time efficiently, and maintain a well-structured workflow, ensuring that all responsibilities are completed in a timely and organized manner.
• Keen eye for accuracy, capable of identifying errors or inconsistencies, and ensuring that all tasks are performed meticulously, maintaining high standards of quality in all aspects of work.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Essential Functions
Basic job duties an employee must be able to perform with, or without, reasonable accommodation.
Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Reading Comprehension - Understand written sentences and paragraphs in work related documents
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Speaking - Communicate verbally with others to convey information effectively.
Active Learning - Understand the implications of new information for both current and future problem-solving and decision-making.
Active Listening - Give full attention to what other people are saying, take time to understand the points being made, ask questions for clarity, and don't interrupt at inappropriate times.
Instructing - Teach others how to do something.
Judgment and Decision Making - Consider the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management - Manage one's own time and the time of others.
Writing - Communicate effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving - Identify complex problems and review related information to develop and evaluate options and implement solutions.
Deductive Reasoning - Able to apply general rules to specific problems to produce answers that make sense.
Problem Sensitivity - Able to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension - Able to read and understand information and ideas presented in writing.
Inductive Reasoning - Able to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering - Able to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision - Able to see details at close range (within a few feet of the observer).
Oral Comprehension - Able to listen and understand information and ideas presented through spoken words and sentences.
Oral Expression - Able to communicate information and ideas verbally so others will understand.
Speech Recognition - Able to identify and understand the speech of another person.
Speech Clarity - Able to speak clearly so others can understand you.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Who We Are
LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.
Auto-ApplySenior Data Analyst
Remote job
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.
As a remote-first company, we're focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
A Senior Data Analyst at Array will bring foundational knowledge in data analysis and lead our engineering and product teams to solve the biggest problems and challenges that we're facing. You will work with business and technology leaders to understand the holistic business strategy and then design and execute against technical strategies for delivery. This position will likely report to the CEO or Data Lead and focus their work with the product data team.
This role will leverage a 2 day paid interview technical assignment as a part of the hiring process. For candidates that do well during the paid interview, we will consider moving to a 180 day contract or probationary period.
You Will:
Trace issues back through data pipelines or code to uncover why something isn't behaving as expected.
Write clear, concise Jira tickets explaining what was found, how it was fixed, and how to prevent similar issues.
Partner with engineers and product managers to make data and code more reliable, faster, and easier to understand.
Help build a culture of technical curiosity - where asking
why
and testing assumptions is part of every release.
Leverage AI tools to think, build, and ship faster.
You Have:
A curiosity about how systems, code, and data work; a knack to pull things apart and see what's really happening under the hood.
Strong knowledge of SQL, familiarity with Python, and experience digging into JSONs, logs, or API outputs to validate what's flowing through the system.
Comfortable reading and reasoning about someone else's code, identifying where things might be slowing down.
The ability to turn ambiguous problems into clear next steps - you chase root causes.
A mindset that values being
less wrong
each time - you approach analysis with humility, rigor, and a desire to continuously improve.
Analytical skills to develop data-driven insights that help improve user experience and drive conversion rates.
A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.
Pay Transparency: $300 a day for the paid interview. $80/hr for the 180 day period.
Expected Interview Process: Recruiter conversation - Paid Interview test (2 days) - meet the lead data analyst.
Array Offers All Full Time Employees the following Benefits and Perks (benefits start upon conversion to Full Time):
Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
100% 401k match up to 4% with immediate vesting
Generous and competitive parental leave for all parents
$1,000 desk setup subsidy to set-up your unique remote office
$100/month to subsidize wifi/cell phone expenses
Summer Fridays (half-day Fridays) typically from late May to the end of August
AnniversArray Kits for work anniversaries
Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don't meet every single one, we encourage you to still apply. We'd love to hear from you.
We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants-if you need an accommodation to participate in the application or interview process, please email **************** to make your request.
Auto-ApplyMortgage Claims Specialist II
Remote Loancare job
Looking for a career with purpose and reward? At LoanCare we help customers every day with what is for many their largest and most personal financial transaction: the purchase of their home. With the mission to simplify the complex with empathy and insight, we are constantly innovating and are a top provider in the mortgage services industry as a result.
We are actively seeking to fill the role of Claims Specialist II. Our ideal candidate enjoys working with clients, both internal and external, eager to learn and maximize results, is detail oriented and driven to meet tight deadlines in a fast-paced environment. Background in the mortgage or real estate industry is a plus. If this sounds like you, and you are ready for a career and not just your next job, apply today!
Responsibilities
• Prepare mortgage insurance claims for two or more agencies- or investor-acquired properties.
• Complete reconciliation of all advances to be included in the claim.
• Assist in conducting internal department quality control audits of post claim activity.
• Validate all the necessary supporting documents needed for the claim.
• Maintain clear records and reports for management regarding daily production.
• Assist with updating appropriate workstations for claim payments.
• Follow up and track payment of filed claims.
• Conduct miscellaneous research to complete daily tasks.
• Conduct research for post-claim activities such as “missing documents and/or agency inquiries”.
• Complete tasks queue and notate internal system accordingly.
• All other duties as assigned.
Qualifications
2-4 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
Knowledge of accepted business practices in the mortgage industry and understanding of claims process.
Proficient knowledge of foreclosure process and appropriate guidelines (FHD).
LPS-MSP (Mortgage Servicing Platform) experience.
Ability to manage time and priorities wisely.
Ability to make sound decisions and resolve issues.
Ability to work independently and effectively meet deadlines.
Ability to communicate effectively in writing, in person, and by telephone.
Ability to use Microsoft Office applications, specifically, Excel and Word.
Ability to maintain strict confidentiality.
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $17.88 - $26.73 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Auto-ApplyDirector, Loan Program Management
Sterling, VA job
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
As a Director, Loan Program Management at Sallie Mae, you will apply your strategic and analytical skills to major company challenges. You'll work with top team members to develop and test strategies that impact every area of the business. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking.
In this role, you will work within the Credit team at Sallie Mae and have a first look into how we make decisions for our customers. You will have a chance to bring your core competencies of Integrated Thinking, Analytical Problem Skills and Communication skills to real business problems every day.
Responsibilities:
+ Oversee monitoring and compliance processes for loans serviced and managed, ensuring strict adherence to credit-related terms and conditions.
+ Coordinate the development and implementation of credit procedures to maintain alignment with regulatory and contractual requirements.
+ Support the creation and maintenance of analytical dashboards that track credit performance and portfolio risk metrics.
+ Facilitate forecasting of credit portfolio performance, leveraging historical credit data and professional judgment to anticipate trends and outcomes.
+ Guide scenario analysis to assess potential outcomes and credit risks associated with loan portfolio management.
+ Support the maintenance of credit algorithms and models for identifying loans with differentiated performance, ensuring alignment with portfolio strategy and risk appetite.
+ Provide recommendations on changes to credit criteria and thresholds to senior management, grounded in portfolio analytics and market conditions.
+ Supervise the execution of ad-hoc credit data analyses to inform portfolio management decisions and portfolio optimization.
+ Ensure timely delivery of regular and ad-hoc credit reports and presentations for senior management, with a focus on portfolio performance, compliance, and risk insights.
+ Collaborate with cross-functional teams on related initiatives
+ Perform other responsibilities as assigned.
Key Competencies required to deliver upon this role:
**Strategic leadership** : Drive analytical and data-based approach to develop business strategies that will drive growth, inform core decisions, and drive success for Sallie Mae
**Teamwork** : Can lead and mentor team of analysts to help solve business problems.
**Execution** : Ensure delivery of business intent, build and evaluate business requirements to drive flawless execution of credit and product strategy. Ability to successfully drive multiple projects and programs concurrently
**Partnership** : Collaborate effectively with colleagues across Sallie Mae to drive improvement in quality, volume, and service
**Analytical Problem Solving** : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Successfully organize and drive structured thinking for white space business problems
**Strong business judgment, leadership and integrity** : He/she should be a tenacious decisionmaker, able to bring a healthy, aggressive, yet responsible approach to business
**Strong communication skills** : Impeccable written and oral communications, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Ability to take analysis and integrate into a clear and concise story
**Basic Qualifications:**
Bachelor's Degree in quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
**Preferred Qualifications:**
Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
8+ years of experience in analysis
4+ years of experience in financial services
2+ year of experience in consulting
3+ years of experience in people management
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Staff Auditor II- WFH
Remote Loancare job
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Staff Auditor II. The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities
Develop and execute risk-based audit procedures to evaluate the design and effectiveness of business processes and related technologies
Prepare clear and complete reports of audit findings for presentation to management
Perform effective risk and control assessments and analyses
Execute audit procedures, perform detail analysis, and document results of assigned audit activities
Create work products (e.g., audit analyses, correspondence, memoranda, etc.) that document engagement procedures performed, findings, and results
Identify, research, and document issues and provide insight on recommendations to management
Ensure audit work papers are adequately documented and audit evidence is sufficient to determine that controls are in place
Participate in and lead audit meetings to review/discuss audit findings and present recommended procedure and process changes
Research and remain updated on compliance, state/federal regulations, new audit regulations/trends, and audit methodology
Understand and apply internal audit methodologies
All other duties as assigned
Qualifications
Bachelor's Degree in Accounting, Finance, or related field required
2-4 years of corporate accounting experience (internal audit preferred)
CPA, CIA, CISA, or CFE Candidate (Certification preferred)
Excellent knowledge and understanding of GAAP
Excellent knowledge of Microsoft Office applications (e.g., Word, Excel)
Excellent analytical, problem-solving, research, interpretive, and decision-making skills
Excellent verbal and written communication skills
Familiarity with audit testing
Familiarity with IT security and control frameworks preferred
Ability to successfully manage multiple priorities while maintaining a high level of accuracy
Ability to work independently under minimal supervision while effectively meeting deadlines
Self-motivated with a strong work ethic; ability to quickly learn new systems
Ability to engage with all levels of management while projecting a professional image
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $58,700 - $98,600 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
#LI-KM1
Auto-ApplyIntern - Software Development Engineer
Remote job
Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
Are you excited about innovation, entrepreneurship and solving complex business problems? Then we are looking for you!
Our program offers
11 weeks of work experience (May 27 - August 7)
Executive and peer networking opportunities
Independent and team project experiences
Philanthropic activities
Career development
Opportunity to apply for full-time career positions
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
Must be a student pursuing a bachelor's degree or higher from an accredited college or university in Computer Science, Data Science, Data Analytics, Information Systems, Statistics with at least one semester remaining upon start of the internship.
Must possess a minimum of a 3.0 (out of a 4-point scale) GPA.
Junior or Senior classification preferred.
Strong written and verbal communication skills required. This incumbent will be required to give presentations and communicate with business leaders.
Strong analytical, quantitative, problem solving, and conceptual skills required.
Must be detail oriented and able to prioritize tasks to meet deadlines.
Must be able to work independently or in a team setting.
Previous internships are considered a plus
GM Financial does not provide sponsorship for a work visa status for this position.
Attend and participate in scrum events (the sprint, daily stand-ups, sprint planning, sprint review, sprint retrospective)
Participate in team or departmental meetings
Assist with vulnerabilities remediation
Assist with building/improvement of DevOps tooling (e.g., pipelines, static scanning etc.)
Complete the internship program final capstone presentation
Maintai a production-first mindset focused on scale, uptime and ability to rapidly triage/resolve production issues
Invest in our Agile practice to continuously improve product quality, time to market
Learn to develop product features for any of the following: data marketplaces, mobile applications, web applications, and API services
Auto-ApplyPayment Specialist III
Remote Loancare job
This is an onsite role in our Virginia Beach Campus, 3637 Sentara Way Virginia Beach, VA 23452.
We are seeking to fill the role of Payment Specialist III. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.
Responsibilities
Process and post specialized funds accurately and efficiently which may include monthly mortgage payments, payoffs, bankruptcy funds, claim funds, foreclosure, and loss mitigation funds
Review, decision, and process exception payments/funds as required. (Lockbox, Ebox, Third-Party funds, Wires, Overnights, Suspense funds, etc)
Research complex payment discrepancies and unidentified payments and resolve escalated issues related to payments
Monitor various daily reports, processing all applicable funds
Review and process workflow queues ensuring completion of requests
Research and resolve outstanding items in clearing accounts
Run MSP scripts and/or mass trans as needed
Collaborate with other departments as needed to ensure accurate payment processing
Balance daily transactions for end of day processing to ensure data accuracy
Deposit checks into bank clearing accounts as needed
Escalate critical or significant issues, or unusual circumstances, to leadership and follow through to resolution
Ensure compliance with all applicable regulations and company policies
All other duties as assigned
Qualifications
Associates Degree or 3+ years of experience in mortgages/accounting/finance/banking
3+ years of experience in mortgage operations
Proficient with Microsoft Office applications - specifically Excel and Outlook
Ability to manage time and priorities wisely and adapt to frequently changing processes and procedures
Ability to work in a high-volume and time-sensitive environment
Ability to work independently with minimal direction and effectively meet deadlines
Ability to work collaboratively with peers in a team environment to attain common goals
Ability to communicate effectively in writing, in person, and by telephone with all levels of the organization
Ability to maintain strict confidentiality
Desired Skills and Qualifications
2+ years of data entry
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $19.33 - $28.89 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Auto-ApplyData Science & Pricing Manager
Remote job
Navient Solutions LLC
Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes.
Our Data Science & Pricing Manager will focus on loan pricing and plays a critical role in shaping pricing strategies that drive growth, profitability, and credit quality. This position leads analytical initiatives that influence Net Interest Income (NII), loan volume, and customer segmentation, while partnering closely with Finance, Risk, Product, and Marketing teams. Combining technical expertise with strategic insight, the role focuses on building scalable pricing analytics, developing predictive models, and delivering actionable insights to guide pricing decisions, product design, and marketing strategies.
Areas of Responsibility:
Pricing Analytics & Reporting
Build and maintain reporting and dashboards that track pricing performance and its impact to Net Interest Income, loan profitability, and volume.
Partner with Finance, Product, and Risk to ensure alignment between pricing, credit quality, funding costs, and volume targets.
Support weekly and monthly pricing reviews by providing analysis of trends, channel performance, and competitive positioning.
Build and automate recurring pricing analytics in SQL and Python to ensure accuracy, scalability, and consistency.
Pricing Optimization and Strategy Development
Design and execute experiments and analyses to optimize pricing structure across customer segments, product structures, loan terms, and credit tiers.
Develop predictive models that describe and quantify the impact of pricing adjustments and promotional pricing strategies on applicant conversion, portfolio yield, and credit quality across product segments.
Develop predictive models or frameworks that recommend optimal pricing and elasticity assumptions across key segments.
Collaborate with Product and Marketing to ensure pricing supports business goals for growth and customer lifetime economic value.
Continuously benchmark pricing strategy against market trends and competitor movements to identify improvement opportunities.
Customer Insights, Data Analysis, & Segmentation
Analyze customer behavior, credit performance, and lifecycle data to uncover pricing and product optimization opportunities.
Identify underserved or high-potential segments and develop data-driven recommendations to improve competitiveness and margin.
Partner with cross-functional teams (Risk, Finance, Marketing, Product) to translate analytical insights into business intelligence and strategic initiatives.
Communicate findings clearly to technical and non-technical audiences through dashboards, memos, and presentations.
Forecast Modeling
Build models that project key metrics to inform business decisions and simulate economic and financial outcomes.
Apply advanced statistical, econometric, or machine learning techniques to stress-test pricing strategies.
Deliver scenario-based insights to inform strategic pricing decisions, margin planning, and growth projections.
Ensure model transparency and documentation to maintain consistency, accuracy, and regulatory alignment.
MINIMUM REQUIREMENTS
Bachelor's Degree- Computer Science, Data Science, Statistics or related fields of study.
5+ years of experience in data analytics, data science, or quantitative modeling, preferably within financial services, student and consumer lending, or fintech.
Strong proficiency in SQL and Python for data extraction, transformation, and analysis.
Experience working with large datasets, building dashboards, and automating analytical workflows.
Solid understanding of financial metrics such as Net Interest Income, yield, and credit risk-adjusted return.
PREFERRED QUALIFICATIONS
Experience with pricing analytics, yield optimization, or profitability modeling strongly preferred.
PhD or Masters degree-Machine Learning
IMPORTANT NOTICES:
All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.
Auto-ApplyAnalyst, Investor Relations
Sterling, VA job
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Investor Relations Analyst supports the planning and execution of the company's communications with equity analysts and institutional investors. Responsibilities include maintaining and updating internal reports that track investor engagement, managing the investor relations database, and providing analytical insights to inform corporate messaging. The Analyst will also work cross-functionally with teams across SLM to contribute to internal strategic financial analyses.
The role requires staying well-informed of key corporate developments, industry trends, financial performance, and regulatory changes. The Analyst will assist the Head of Investor Relations in shaping and coordinating communications with the investment community, including preparing materials for earnings calls, investor presentations, and organizing meetings between investors and senior leadership.
A core challenge of this role is developing a deep understanding of the company's business model, revenue drivers, market dynamics, legislative landscape, and financial strategy. The ability to critically assess external financial models and convey complex information in a clear, concise manner-both verbally and in writing-is essential to success in this position.
**What You'll Do**
+ Analyze and aggregate data models of Sallie Mae.
+ Plan and deliver equity ownership and other reporting to senior management; may include the creation of several dashboards.
+ Manage the Investor Relations database.
+ Compile data for and update internal and external reporting/ presentations.
+ Work with the Senior Director to develop, plan and implement investor relations plan for investors - includes communications, slides, events, one-on-one meetings, etc.
+ Perform specific analyses on business topics as requested by investors and Management.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Strong financial analysis and modeling skills.
+ Solid understanding of market trends, competitive landscapes, and industry dynamics.
+ Excellent analytical and problem-solving abilities, with a keen attention to detail.
+ Exceptional interpersonal and communication skills with the ability to collaborate across all levels of the organization.
Preferred education, skills and experience required.
+ Bachelor's degree in Accounting, Finance, Business, Economics or a related field.
+ 2+ years of experience in a related finance role.
The Americans with Disabilities Act
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Dialer Administrator
Sterling, VA job
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Associate, Business Operations (Dialer Analyst) will collaborate with the Business Operations Team and various cross-functional teams to ensure smooth operations and contribute to process improvements through the analyzation and presentation of data.
**What You'll Do**
+ Execute daily and scheduled dialer campaigns, ensuring accuracy and compliance with operational guidelines.
+ Monitor campaign performance, analyzing KPIs and identifying opportunities to improve contact rates and efficiency.
+ Provide detailed performance reports and recommendations to the Dialer Team Manager and leadership team.
+ Partner with cross-functional teams to adjust campaigns in real time based on business needs.
+ Assist in implementing new dialer initiatives, contributing to testing, documentation, and post launch review.
+ Maintain accurate campaign documentation, including setup configurations and procedural updates.
+ Identify potential operational risks or bottlenecks and promptly escalate to management.
+ Support continuous improvement by suggesting enhancements to workflows, reporting, and automation opportunities.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What you have**
Minimum: Minimum education, skills and experience required.
+ 3 + years of experience working with the execution and monitoring of dialer campaigns.
+ Proven ability to analyze campaign performance data and provide actionable insights.
+ Strong problem-solving skills, with the ability to identify and troubleshoot operational issues.
+ Excellent written and verbal communication skills for working with peers and cross-functional teams.
+ Highly detail-oriented, with a strong focus on accuracy and quality in all work.
+ Proficient in business software and tools, such as Microsoft Office Suite, data reporting tools, and productivity platforms.
+ Working knowledge of industry-specific regulations and compliance requirements.
Preferred: "Nice to haves" regarding education, skills, and experience.
+ Bachelor's degree in business administration, Data Analytics, Operations Management, or a related field.
+ Experience supporting dialer conversions or system migrations.
+ Background in business operations, process improvement, or similar roles.
**Core Competencies**
+ Analytical Mindset - Comfortable interpreting data, identifying trends, and translating numbers into actionable recommendations.
+ Conscientious Execution - Takes ownership of work, double-checks for accuracy, and consistently meets deadlines.
+ Process Discipline - Follows established procedures while also seeking opportunities for improvement.
+ Adaptability - Responds quickly to changing priorities and business needs without sacrificing quality.
+ Collaboration - Works effectively with team members, peers, and other departments to achieve shared goals.
+ Regulatory Awareness - Understands and adheres to applicable compliance requirements in all dialer operations.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Manager, Strategic Finance Project Management
Sterling, VA job
**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Manager, Strategic Finance Project Management will be responsible for overseeing the planning, execution, and successful completion of projects within the Finance organization. You will work closely with cross-functional teams, manage project resources, and ensure projects are delivered on time, within budget, and meet quality standards.
**What You'll Do**
+ Coordinate and manage project activities, ensuring tasks are completed on time and within budget, and that project milestones are met.
+ Provide clear direction and guidance to project team members, fostering a collaborative and high-performing project team culture.
+ Communicate effectively with internal and external stakeholders, ensuring project objectives, requirements, and expectations are understood and met.
+ Identify and allocate project resources, including personnel, budget, and equipment, to ensure efficient and effective project execution.
+ Identify project risks and develop mitigation strategies to minimize potential issues and ensure project success.
+ Implement quality control measures to ensure project deliverables meet established standards and client requirements.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What You Have**
Minimum education, skills and experience required.
+ Strong knowledge and understanding of project management principles, methodologies, and best practices.
+ Proven ability to lead and motivate project teams, fostering collaboration and achieving project goals.
+ Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders at various levels of the organization.
+ Strong analytical and problem-solving abilities, with the capacity to identify issues and implement effective solutions.
+ Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
+ Comfortable working in a fast-paced environment with changing priorities and able to quickly adapt to new situations.
+ Proficient in project management software tools and applications.
Preferred education, skills, and experience.
+ Bachelor's degree in business administration, project management, or a related field. A Master's degree is a plus.
+ 5+ years of experience in project management, with demonstrated experience in leading and delivering projects successfully.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.
Default Risk Specialist
Remote Loancare job
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Default Risk Specialist. The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities
• Monitor and resolve litigated matters and those requiring title curative action related to delinquent loans
• Accountable for case management and analysis to determine case merit and assign monetary risk to the company
• Assist counsel in the facilitation of strategy to be used in resolving matters that are consistent with applicable law and investor guidelines
• Update the system of record and reports with current information on the status of the litigation/title curative, strategy currently used, and upcoming critical events, and dates
• Responsible for reporting and discussing loans with senior management and clients
• Identify trends in assigned portfolio that are the result of process gaps and provide recommendations to remedy to department leadership
• Adhere to investor guidelines in the handling of assigned portfolio
• Communicate in a professional manner with attorneys, senior management, clients, and title companies
• Respond to all inquiries from management and/or the client, as well as present recommendations for resolution
• Attend hearings, trials, and depositions on behalf of the company. Travel could exceed 50%
• All other duties as assigned
Qualifications
• High School Diploma or equivalent required. Bachelor's degree preferred.
• Paralegal certificate, legal experience and/or 4+ years default and title curative experience
• Previous Default servicing experience
• Knowledge of mortgage banking, familiarity with RESPA, FFDCPA, GLBA, and federal and state laws related to foreclosure
• Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards
• Advanced analytical skills, ability to analyze problems and provide the appropriate solution
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Advanced problem solving, multi-tasking and organizational skills with strong attention to detail
• Ability to read legal terms and conditions and understands their meaning and how it applies to work processes.
• Ability to analyze data and make recommendations on how to improve trends
• Ability to maintain strict confidentiality
• PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills
• Ability to meet strict deadlines and take direction.
• Proven ability to prioritize workflow during high volumes and within critical time frame
• Self-starter who is able to work in a fast paced, multi-faceted environment
• Previous experience with working with attorneys and negotiating settlements
• Previous experience in monitoring activity of multiple accounts assigned to outside counsel
Total Rewards
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
Time Off: Paid holidays, vacation, and sick leave
Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range: $19.33 - $28.89 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Build Your Future with LoanCare
At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find:
A culture that helps you thrive, with resources and support to fuel your growth
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to make a real impact in an industry that touches millions of lives
If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.
About Remote Employment
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Physical Demands
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
Equal Employment Opportunity
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Auto-ApplyBusiness Enterprise Architect
Remote job
Why GMF Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada- and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.
Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
What makes you a dream candidate?
Knowledge and Skills
Working knowledge of financial industry related architecture capabilities and data management practices
Experience building enterprise architecture designs and aligning IT Components to business applications
Ability to translate need for business capabilities into the technical components that will support them
Excellent Communication Skills
Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
Experience in interacting with senior leadership
Experience and Education
Greater than 10 years in related function required
3-5 years leading through mentorship in related field required
3-5 years leading projects and initiatives through influence required
High School Diploma or equivalent required
Associate Degree or High School Equivalent plus 2 additional years of related experience required
A Bachelor's or Master's degree in Information Management, Computer Science, Data Governance, Information Security or related field
5+ years of experience as a senior domain architect or senior enterprise architect
Preferred Skills
Working Knowledge or Experience with BIAN (Banking Industry Architecture Network)
Advanced understanding of Domain Driven Design and Microservices
Experience with Technical Portfolio Management or Application Portfolio Management
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
#LI-DW1 #LI-Hybrid #GMFjobs
About the Role
We are looking for a Business Enterprise Architect, reporting to the Head of Enterprise Architecture, to work with the IT team, Product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Business Enterprise Architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Create a universal taxonomy organizing business capabilities and aligning IT deliverables
Lead the initiative to collaborate with architecture, product, and data engineering experts on a day-to-day basis, and drive consensus for a common enterprise taxonomy
Define strategy with respect to enterprise related standards and design goals to automate collection and implementation of a release framework which categorizes deliverable by business domain
Responsible for providing templates and models that align business capabilities to applications, data and services
Responsible for partnering with ITSM, Application Portfolio Management to ensure Dashboard views of the application Landscape by Domain
Liaise with other teams including, but not limited to Business (LOBs), Cloud Platform Services, Security, IT Delivery, Solutions Architects, Data Architects, Domain Architects, Risk, Operations, Corporate Function etc. for coordination on:
Ensuring applications and IT components have clear lines of responsibility
Clarifying how to Organize Technical Components to identify gaps and duplication
Driving Team Alignment with capability and product Deliverables
Build Partnerships with Data Architecture and Data Platform Leaders to ensure Enterprise Data Catalogs align to Enterprise Taxonomy
Collaborate with the data governance teams to ensure consistency and compliance with internal and external regulatory requirements, and alignment with enterprise taxonomy
Lead Change Management efforts to ensure successful adoption and integration of the new taxonomy across GMF
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