Lobby attendant job description

Tru St. George in Utah is calling all cleaning and organizing gurus to apply to join our 2nd shift team as a full-time or part-time Lobby Cleaning Attendant!

WHY YOU SHOULD JOIN OUR TEAM

We are a hotel that values our team members' contributions . We pay our 2nd shift Lobby Cleaning Attendants a competitive wage of $14 - $15/hour . Our team also enjoys great benefits , including Hilton rates as low as $35/night at any Hilton/Western States property for our team members worldwide . Additionally, we offer our full-time team medical, dental, a 401(k), and paid time off (PTO) . Plus, we make it easy to apply with our initial quick mobile-optimized application . If we have your attention, please continue reading!

ABOUT TRU ST. GEORGE

Surrounded by natural beauty, historic landmarks, and a thriving arts scene, we are Tru-ly spoiled here! Our hotel guests enjoy free build-your-own breakfast, free wifi, and all of our modern amenities. Located near Zion National Park, Snow Canyon State Park, and the Tuachan Center, all who come and visit have the opportunity to create remarkable memories.

Our incredible team members provide extraordinary hospitality. We enjoy a strong, close-knit culture - one in which everyone helps each other out. We work hard to be here for our team - we appreciate you and want you here long-term!

ARE YOU A GOOD FIT?

Ask yourself: Can you work independently? Are you exceptionally organized and attentive to detail? Do you have a positive attitude and a high standard of cleanliness? If so, please consider applying for this position today!

YOUR LIFE AS A LOBBY CLEANING ATTENDANT

This full- or part-time position typically works the 2nd shift (afternoon/evening) between the hours of 3:00 pm and 11:00 pm, Monday - Sunday .

As a Lobby Cleaning Attendant, you are responsible for cleaning and maintaining designated areas of the hotel and delivering first-class hospitality to our guests. Friendly and enthusiastic, you come to work eager to put your skills to good use. You keep the lobby clean, handle guest requests like towels or restocks, take out the trash, make sure conference rooms are clean, and keep the hallways vacuumed.

Hospitality-driven, you deliver outstanding guest service while you're out and about! You enjoy performing deep cleaning and special projects - think mattress flipping or furniture moving. The work you do keeps our place looking great, and you feel valued and appreciated every day!

WHAT WE NEED FROM YOU

• Attention to detail

No experience is required for this entry-level position! If you can meet these requirements and perform this full- or part-time job as described above, we would be happy to have you as part of our team!

Location: 84790

The Lobby Greeter is responsible for creating a warm and welcoming experience for each person who walks through the hospital doors - patients, visitors and employees. Stationed just inside the front door of each entrance, this crucial position is charged with ensuring all who enter are aware of and adhering to the current Covid-19 protocols and have a valid reason for entry. From explaining masking requirements, to answering questions and assisting with wayfinding, this critical role sets the tone for the rest of the individual's visit.

They are a true customer service professional who inherently loves to help others and are happy to eliminate any anxiety that can come with a hospital visit.

The Per Diem role will not have a set schedule, but could pick up shifts as they become available. Shifts are all available 7 days/week.

Essential Duties and Responsibilities (including but not limited to):

Provides a warm welcome to all entering the facility, offering to provide assistance where needed

Ensure that patients and visitors are aware of and adhering to hospital entrance policies such as universal masking and visitor restrictions

At employee entrances, check badges to ensure authorized access

Hand out masks to anyone who does not have one

Finds moments to go above and beyond by anticipating patient and visitor's needs, such as:

• Holding doors or offering wheelchair assistance
• Assisting with wayfinding
• Ensures hospital lobbies and public areas are clean, safe, and uncluttered in accordance with all infection control standards

Support to security as an additional vigilant set of eyes and ears at the hospital entrance

Performs other related duties as assigned

Required Skills/Abilities (including but not limited to):

Possesses exceptional customer service skills

Maintains a warm, friendly and professional demeanor when working with other employees, patients and visitors

Ability to read, understand, and communicate effectively both verbally and on paper

Ability to proactively solve problems, but also knows when to ask for help

Education and Experience

High School degree or equivalent

At least one year related experience strongly preferred

Physical Demands and Working Environment (including, but not limited to):

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands

The Lobby Greeter will be required to stand for most of their shift, walk, sit, reach with hands or arms, talk and hear. Lobby Greeter must occasionally lift and/or move objects up to 20lbs and be able to wear PPE (personal protective equipment) for the duration of their shift.

Work Environment

The employee may be subjected to weather conditions prevalent at the time. The noise level in this work environment can range from minimal to moderate.

Beacon Hill Hospitality is proud to be an Equal Opportunity Employer (EOE).

Disclaimer

The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification, and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position.

Benefits

Full Time employees are eligible to join our comprehensive healthcare plan through Blue Cross/Blue Shield after completing their 90 day Introductory Period.

**$500 Sign on Bonus**

AM or PM Shifts available (7a-3pm or 3pm-11pm)

Atrractive Monday through Friday shifts available!

Responsibilities:

• Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen, terry, and trash from the pool and fitness areas and take to the appropriate locations in the prescribed manner.
• Respond to guests requests and questions, and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Thoroughly clean all public areas.
• Thoroughly dust all furniture, pictures and shelves in public areas.
• Thoroughly clean all elevators and elevator tracks.
• Clean ashtrays and empty trash in public areas.
• Respond to guest questions, providing guest assistance, directions and information as requested.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift.

No prior experience required.

Must be able to lift atleast 25lbs.