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Lobby attendant skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Megan Morey

Below we've compiled a list of the most critical lobby attendant skills. We ranked the top skills for lobby attendants based on the percentage of resumes they appeared on. For example, 22.9% of lobby attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a lobby attendant needs to be successful in the workplace.

15 lobby attendant skills for your resume and career

1. Cleanliness

Here's how lobby attendants use cleanliness:

Helped maintain hotel rooms cleanliness, assisted housekeepers with needs, main lobby area and restrooms cleanliness.
Lobby Attendant Responsible for cleanliness of all lobby and adjacent areas including restaurant and guest public bathrooms.

2. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how lobby attendants use guest rooms:

Washed, dried, and pressed linens for guest rooms, spa clients, and banquet facilities.
Clean guest rooms and bathrooms, vacuum carpets, and deliver housekeeping items to guests throughout shift.

3. Public Restrooms

Public restrooms are facilities or structures located on private or public property equipped with washbowls, urinals, or toilets.

Here's how lobby attendants use public restrooms:

Cleaned public restrooms and shower areas according to company specifications.
Clean & Maintain the lobby area & public restrooms, sweeps & mopped Lobby entrance, emptied ashtrays & trash cans.

4. Maintenance Problems

Here's how lobby attendants use maintenance problems:

Reported any safety hazards or maintenance problems to supervisor.
Relayed any maintenance problems to the head of the maintenance department.

5. Front Desk

Here's how lobby attendants use front desk:

Front desk information directory of hospital services and departments.
Worked extensively with Executive Housekeepers, Front desk clerks and managers to implement a program that would promote guest satisfaction.

6. Maintenance Issues

Here's how lobby attendants use maintenance issues:

Maintained the cleaning of the hotel also helped with minor maintenance issues.
Report any maintenance issues or any concerns.

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7. Clean Rooms

As the name suggests, clean rooms are scientifically cleansed from microbes, dirt particles, and many other pollutants. It has a shallow level of external particles and is useful in the manufacturing and engineering of products. Since chemical reactions and scientific procedures can be affected by outside factors, they provide dirt and an interaction-free environment where scientific manufacturing can occur. Clean rooms are beneficial in various industries, including the aerospace, optics, and nanotechnology industries.

Here's how lobby attendants use clean rooms:

Clean rooms if requested by guest.
Clean rooms if needed, do laundry, and provide for the guest.

8. Guest Satisfaction

Here's how lobby attendants use guest satisfaction:

Catered first-rate table service and fostered guest satisfaction in a popular family-owned cozy breakfast restaurant during the busy summer season.
Facilitated lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction.

9. Planters

Here's how lobby attendants use planters:

Cleaned elevators, glass and planters in public areas such as the lobby, pool and public restrooms.
Cleaned elevators, glass and planters in public areas.

10. Urinals

Here's how lobby attendants use urinals:

Clean, disinfect, and deodorize lavatories, urinals and toilet bowls.
Work includes cleaning of restroom commodes, vanity, toilets, urinals, floors, walls and any other surfaces.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lobby attendants use customer service:

Provided customer services and facility tours to prospective customers.
Performed primary customer service role greeting patrons.

12. Laundry Room

Here's how lobby attendants use laundry room:

Work in the laundry room washing, drying and pressing on the ironing table5.
Help out in laundry room and cleaning rooms as needed or asked to.

13. Hotel Lobby

Here's how lobby attendants use hotel lobby:

Clean hotel lobby and bathrooms * Empty trash * Wash and dry laundry, etc
Provided assistance cleaning the hotel lobby, common areas, and elevator.

14. Lobby Restrooms

Here's how lobby attendants use lobby restrooms:

Keep hallways, lobbies and lobby restrooms clean.

15. Public Spaces

Here's how lobby attendants use public spaces:

Greet guests/assist and/or escort to area of property they are requesting* Cleaning public spaces where guests frequent* Cleaning/stocking of public spaces restrooms
Acknowledged and greeted guests in public spaces with a warm, friendly greeting.

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What skills help Lobby Attendants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What hard/technical skills are most important for lobby attendants?

Megan Morey

Assistant Professor/ Technical Director, University of Wisconsin - La Crosse

The hard skills essential to working in many careers are the same for theatre majors - organizational systems, knowledge of Microsoft Office, and position-specific technology and software (such as CAD or QLab for Theatre Designers and Technicians). What I see from our graduates, however, is that employers beyond the theatre are willing and able to train new hires on position-specific skills; what they are really looking for is a candidate who can self-direct, think critically, learn new things quickly, and work with others - essentially all the soft skills, which take years of applied practice to develop.

Do you want to know more?

List of lobby attendant skills to add to your resume

The most important skills for a lobby attendant resume and required skills for a lobby attendant to have include:

Cleanliness
Guest Rooms
Public Restrooms
Maintenance Problems
Front Desk
Maintenance Issues
Clean Rooms
Guest Satisfaction
Planters
Urinals
Customer Service
Laundry Room
Hotel Lobby
Lobby Restrooms
Public Spaces
Polish Furniture

Hotel Guests
Safety Rules
Guest Complaints
Meeting Rooms
Public Bathrooms
Hand Towels
Cushions
Clean Lobby
Dryers
Sponges
Trash Removal
Guest Request
Room Service
Ironing Boards
Hotel Standards
Bed Linens

Hotel Rooms
Clean Windows
Front Lobby
Clean Restrooms
Commercial Cleaning
Room Calls
Tidiness
Mop Floors
Clean Tables
Admission Tickets
Customer Orders
Entertainment Events
Concession Stand
Fitness Room
Guest Calls
Vacuum Carpets

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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