We calculated that 23% of Lobby Attendants are proficient in Cleanliness, Guest Rooms, and Public Restrooms. They’re also known for soft skills such as Communication skills, Customer-service skills, and Physical strength.
We break down the percentage of Lobby Attendants that have these skills listed on their resume here:
- Cleanliness, 23%
Helped maintain hotel rooms cleanliness, assisted housekeepers with needs, main lobby area and restrooms cleanliness.
- Guest Rooms, 16%
Washed, dried, and pressed linens for guest rooms, spa clients, and banquet facilities.
- Public Restrooms, 11%
Cleaned public restrooms and shower areas according to company specifications.
- Maintenance Problems, 5%
Reported any safety hazards or maintenance problems to supervisor.
- Front Desk, 5%
Front desk information directory of hospital services and departments.
- Maintenance Issues, 4%
Maintained the cleaning of the hotel also helped with minor maintenance issues.
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Some of the skills we found on lobby attendant resumes included "cleanliness," "guest rooms," and "public restrooms." We have detailed the most important lobby attendant responsibilities below.
The most important skills for a lobby attendant to have in this position are communication skills. In this excerpt that we gathered from a lobby attendant resume, you'll understand why: "food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request." According to resumes we found, communication skills can be used by a lobby attendant in order to "maintain cleanliness provide excellent communication skills maintain clean lobby safe and clean work environment" Another trait important for fulfilling lobby attendant duties is customer-service skills. According to a lobby attendant resume, "food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry." Here's an example of how lobby attendants are able to utilize customer-service skills: "do special projects like polishing all bronze door handles, clean all lobby windows, maintain cleanliness in all guest elevators. " Lobby attendants are also known for physical strength, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a lobby attendant resume: "food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." We also found this resume example that details how this skill is put to the test: "maintained physical cleanliness of children including washing faces and hands, changing clothes when necessary, and assisting toileting. " See the full list of lobby attendant skills.
Before becoming a lobby attendant, 17.5% earned their bachelor's degree. When it comes down to graduating with a master's degree, 1.1% lobby attendants went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some lobby attendants have a college degree. But about one out of every two lobby attendants didn't attend college at all.
Those lobby attendants who do attend college, typically earn either business degrees or general studies degrees. Less commonly earned degrees for lobby attendants include nursing degrees or criminal justice degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a lobby attendant. We've found that most lobby attendant resumes include experience from Aimbridge Hospitality, Marriott International, and McDonald's. Of recent, Aimbridge Hospitality had 32 positions open for lobby attendants. Meanwhile, there are 30 job openings at Marriott International and 27 at McDonald's.
Since salary is important to some lobby attendants, it's good to note that they are figured to earn the highest salaries at Kimpton Hotels & Restaurants, Hyatt Hotels, and Four Seasons Hotels and Resorts. If you were to take a closer look at Kimpton Hotels & Restaurants, you'd find that the average lobby attendant salary is $34,016. Then at Hyatt Hotels, lobby attendants receive an average salary of $33,408, while the salary at Four Seasons Hotels and Resorts is $33,393.
View more details on lobby attendant salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at The Walt Disney Company, Marriott International, and Conrad Hotels & Resorts. These three companies have hired a significant number of lobby attendants from these institutions.
