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Administrative Support Specialist jobs at Lockheed Martin

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  • Practice Assistant

    Optum 4.4company rating

    New York, NY jobs

    Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Optum Multi-Specialty, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: A 40-hour work week schedule to be determined by the supervisor. The hours are Monday through Thursday between the hours of 8:30 am to 5:00 pm. Friday from 8:00 am to 4:00 pm. Location: 347 E 37th St, New York, NY 10016 Primary Responsibilities: Greets patients and visitors in a prompt, courteous and helpful manner Verifies insurance information, address and phone number of the patient, registers new patients Arrives patients on the computer for scheduled appointment Collects and posts co-pays and any other payment at time of service Schedules patients for future appointments Answers telephone, takes messages for the practice Confirms new patient appointments for the next day Verify eligibility and authorization and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Ability to obtain authorizations for medications Post payments received in practice management system and provide system-generated receipts Scheduling Cardiac procedures in an organized and efficient manner Knowledge of cardiology and gastroenterology terminology: cardiac procedures and requirements Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in the EHR and respond timely Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality Performs related work as required What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word) 1+ years of customer service or healthcare related experience Ability to travel 10% to 34 Street and Chelsea if needed for coverage Preferred Qualifications: Experience working with an electronic health record (EPIC) Knowledge of medical terminology 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $16-27.7 hourly Auto-Apply 1d ago
  • Practice Assistant

    Optum 4.4company rating

    Brewster, NY jobs

    Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Optum has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: A 40-hour work week, Monday through Friday, between the hours of 8:00 am to 5:30 pm and rotating Saturdays from 8:00 am to 12:00 pm, the schedule will be determined by the supervisor upon hire. Location: 185 Route 312, Third Floor, Suire 301, Brewster, NY 10509 Primary Responsibilities: Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Scheduling appointments and procedures in an organized and efficient manner Follow the Cash Security policy and procedures according to Optum Medical guidelines Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments Check In and Check Out patients Answering incoming and outgoing telephone calls promptly and courteously, and confirming appointments Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Cross-train and help in other locations if needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) 1 + years of customer service or healthcare related experience Ability to travel to other offices if needed for coverage Preferred Qualifications: 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Knowledge of Medical terms Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED
    $16-27.7 hourly Auto-Apply 1d ago
  • Practice Assistant

    Optum 4.4company rating

    Poughkeepsie, NY jobs

    Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Optum at Oakwood Commons has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: The hours are Monday through Friday a 40-hour work between the hours of 7:15 am to 5:00 pm. (Occasional late night until 6:00pm) The shift will be determined by the supervisor upon hire. Location: 2507 South Road Poughkeepsie, NY 12601 (Oakwood Commons) Primary Responsibilities: Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Scheduling appointments and procedures in an organized and efficient manner Follow the Cash Security policy and procedures according to Optum Medical guidelines Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments Check In and Check Out patients Answering incoming and outgoing telephone calls promptly and courteously, and confirming appointments Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Crosstrain and help in other locations if needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service or healthcare related experience 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word) Ability to work any shift: 7:15 am to 4:00 pm 8:30 am to 5:00 8:00 am to 4:30 pm Occasional late-night shift until 6:00pm Ability to travel to other offices if needed Preferred Qualifications: 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Knowledge of medical terminology Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $16-27.7 hourly Auto-Apply 1d ago
  • Part Time Practice Assistant

    Optum 4.4company rating

    Mount Kisco, NY jobs

    Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Optum Urgent Care, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Part Time Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Office is open seven days a week. This role would consist of a 24-hour work week, Saturday from 8:00 am to 8:00 pm, Sunday from 8:00 am to 8:00 pm and Holidays as needed. The schedule will be determined by the supervisor upon Location: 360 North Bedford Road, Mount Kisco, NY 10549 Primary Responsibilities: Greets patients and visitors in a prompt, courteous and helpful manner Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents File, Fax and maintain medical records Confirms and schedule appointments Answering incoming and outgoing telephone calls promptly and courteously Check in\Check out patients Follow the Cash Security policy and procedures according to Optum Medical guidelines Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Comfortable working in high pace environment Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Crosstrain and help in other locations if needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service or healthcare related experience Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word) Ability to cover other offices if needed Office is open seven days a week. Ability to work a 24-hour work week, Saturday from 8:00 am to 8:00 pm, Sunday from 8:00 am to 8:00 pm and Holidays as needed. The schedule will be determined by the supervisor upon hire Preferred Qualifications: 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Knowledge of Medical terms Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Demonstrated ability to work well with health care providers Strong organizational and time management skills Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED
    $16-27.7 hourly Auto-Apply 1d ago
  • Admin Assistant

    Pyramid Consulting, Inc. 4.1company rating

    Syracuse, NY jobs

    Immediate need for a talented Admin Assistant. This is a 04 Months Contract opportunity with long-term potential and is located in Syracuse, NY (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94989 Pay Range: $36 - $36.95/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Serves as primary administrative contact for Executives, working across all lines of business and with external agencies to answer questions and resolve administration-related issues. Provides support for daily Executive operations including meeting arrangements, travel and expenses. Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution and paperwork processing. Acts as a liaison between Executives and internal departments, ensuring effective communication and cohesion. Maintains Executive calendars, contact lists and provides ad-hoc support as needed. Key Requirements and Technology Experience: Must have skills: - Executive Support, Calendar Management, Travel & Expense Coordination High School Preferred No Experience Required; 2 Years Preferred Physical Requirements: Sedentary Work Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $36-37 hourly 3d ago
  • Administrative Assistant

    Spectraforce 4.5company rating

    Los Angeles, CA jobs

    Duration of Assignment: 2 months with a chance to extend based on LOA return Work hours: 9:00 am - 5:30 pm / 40 hours per week Dress code: Business Casual Parking: Metered Parking on Norwalk or can purchase monthly pass, approximately 118.00 per month - to be paid at contingent's expense The incumbent will: Serve as internal resource for our faculty, administrators and technical laboratory personnel to support daily clinical operations. Perform administrative duties associated with receiving, accessioning and triaging patient specimens, blocks and slides. Prepare and maintain departmental documents and ensure proper distribution of related patient materials, including scanning documents into the EMR. Type and proof correspondence, memoranda, reports, proposals, technical papers, manuscripts and other documents for supervisor or department staff as requested. Respond to inquiries and requests for information requiring knowledge of departmental and client policies and procedures. Coordinate with key vendors for services and assist in the maintenance and use of office equipment. Oversee office operations and assist in purchases to maintain supplies and inventory. Research and gather data for departmental reports. Note to Suppliers: Candidates that have worked in a clinic in a non-clinical/administrative role supporting Pathology or Dermatology is a plus! Must have good typing skills - 40 wpm+ This office supports heavy phone volume. Candidate must present professionalism and have excellent customer service skills including clear communication skills. This Department needs a candidate that can be trained quickly and jump in to support the volume. There is some transcription involved in this role but it is not listening to dictation, it requires transferring data from one form to another.
    $38k-51k yearly est. 4d ago
  • Administrative Assistant IV

    Pyramid Consulting, Inc. 4.1company rating

    Owings Mills, MD jobs

    Immediate need for a talented Administrative Assistant IV. This is a 06 months contract opportunity with long-term potential and is located in Owings Mills ,MD(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94478 Pay Range: $30 - $32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide support to assigned executives during peak periods, absences, or transitional phases, supporting complex calendar and meeting management, document preparation, communications, and planning. Support shared mailbox and intake workflows by triaging requests, gathering key details, and ensuring completion timely. Review and analyze mail and incoming memos, drafting, editing, and formatting documents, letters, emails, presentations, and reports to determine their significance and plan distribution. Book travel, manage itineraries, process expense reimbursements, and understand corporate policies related to T&E. Provides support on ad hoc assignments and specialized administrative projects. Key Requirements and Technology Experience: Key Skills; Calendar Management Traveling management Expense Concur MS Office Excel Excellent verbal, written, and interpersonal communication skills, exceptional customer service, organizational, and time management skills. Strong ability in anticipating needs, taking initiative while building trust with executives, team members, and business partners, while upholding service standards for operational excellence. Strong analytical, critical thinking, problem-solving skills, high attention to detail, and quality control with ability to identify errors, inconsistencies, and gaps in complex or messy data. High proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), MS Apps (Planner, Forms, Power Automate, & Power BI), and Team, Zoom, & Adobe. High school diploma or GED required. 5 years of experience supporting C-Suite executives required. Experience managing projects, developing workflows, reporting, or digital administrative tools, highly desired. Our client is a leading Investment Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-32 hourly 4d ago
  • Orientation Assistant

    HBS 4.1company rating

    Dallas, TX jobs

    🗓️ Contract (Event time) 2 Months 📍 Based in Dallas TX What is HBS? You've probably watched a ⚽ football game at some point in your life. Well, if it was a World Cup match, it's highly likely that it was filmed and produced by the HBS team 🎥 HBS in a few words: Host Broadcast Services, fully owned by Infront Sports & Media, is a specialist host broadcast organization, originally established with the core mandate of producing the television and radio signals for the 2002 and 2006 FIFA World Cups™. Based in Switzerland, with its planning headquarters in Paris, Miami, Zug, and London. The company has evolved since its formation in 1999 and built upon its unique capabilities by attracting expert personnel from the very top levels of the television industry to complement the experienced staff who have honed their skills over previous FIFA World Cups™. Why we open this position? Orientation includes all processes, methodology, documentation and tasks that HBS put in place to enable event-time staff to be fully operational from their first day on site, for a given event. The Orientation Assistant will support the Orientation Manager and the Orientation Coordinator with the on-site delivery of the orientation programme during the FIFA World Cup 2026. The assistant will help ensure that all staff - ~1300 people - at the International Broadcast Centre in Dallas receive the necessary guidance and welcoming information to integrate smoothly into their roles. This position is limited to the event-time period and focuses on operational support on-site. Required qualities are: · Customer service oriented · Sense of responsibility and guidance · Hands-on approacah 🤝 Your responsibilities Event-Time · Support the Orientation Team in implementing the “First day on-site” concept. o Assist in the contribution to the Training Module within CRUISE a HBS data basis implemented for the projects by assigning staff to dedicated welcome journey steps according to their date of arrival, priority groups, department ect. as per guidelines o Support in cross-checking data ensuring smooth delivery on the next day o Help manage attendance lists and distribute materials o Check meeting rooms' allocation and IT equipment needed o Act as first point of contact for interns to be ready and in place for the next day (shifts, assignments etc.) · Support the delivery of Orientation at the IBC o Act as first point of contact for Staff Guides / interns o Support in delivering the Welcome Session o Support in coordinating resources ensuring successful delivery o Final check of meeting rooms' allocation and IT equipment needed o Provide on-site guidance and information to new staff o Help manage attendance lists, distribute materials and track participation 💬 During this process you will meet: Krystle Alfonseca, HR Recruiter
    $36k-64k yearly est. 2d ago
  • Admin assistant

    Techgene Solutions 3.4company rating

    Boise, ID jobs

    Admin assistant Duration: through June 30, 2026 Full-time. Monday-Friday with the hours of either 8 AM - 5 PM or 9 AM - 6PM. Administrative Tasks/ Admin assistant The temporary employee assigned to administrative duties will add cases from the FTP site to the IRIS system and as needed, contact victims or claimants to request information. Qualifications Strong attention to detail and accuracy. Comfortable talking with victims and providers via phone or email. Ability to follow established procedures. Comfortable working with data systems and handling confidential information. Medical bill paying knowledge is appreciated. This includes understanding CMS-1500/UB-04 bills, reading Explanations of Benefits, and deciphering details from a medical record. Professional communication skills.
    $33k-44k yearly est. 2d ago
  • Administrative Assistant

    Biztech Staffing 4.2company rating

    Lewisville, TX jobs

    We are seeking a highly organized and proactive Administrative Assistant to support our dynamic technology team. The ideal candidate will be tech-savvy, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. This role is essential to ensuring smooth daily operations and providing exceptional administrative support to our leadership and team members. Administrative Support Manage and maintain executive calendars, scheduling meetings, appointments, and conference calls across multiple time zones Coordinate travel arrangements including flights, accommodations, ground transportation, and detailed itineraries Prepare, edit, and format documents, presentations, reports, and correspondence Handle incoming calls, emails, and correspondence with professionalism and discretion Manage office supplies inventory and coordinate with vendors for equipment and services Meeting and Event Coordination Organize and coordinate internal and external meetings, including logistics, catering, and technology setup Prepare meeting agendas, materials, and take detailed minutes when required Coordinate company events, team-building activities, and occasional client meetings Manage virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) and troubleshoot technical issues Project and Database Management Assist with special projects and research as needed Maintain and update databases, contact lists, and filing systems (both digital and physical) Track project deadlines and follow up on action items Support onboarding processes for new employees Financial and Administrative Tasks Process expense reports and assist with budget tracking Coordinate with accounting for invoice processing and vendor payments Maintain confidential personnel and company information with discretion Required Qualifications Education and Experience Associate's or Bachelor's degree preferred, or equivalent work experience 2-4 years of administrative assistant experience, preferably in a technology or corporate environment Experience supporting C-level executives is a plus Technical Skills Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace Experience with project management tools (Asana, Monday.com, Trello, or similar) Comfortable learning new software and technology platforms quickly Familiarity with video conferencing platforms and basic troubleshooting Experience with CRM systems (Salesforce, HubSpot) is a plus Core Competencies Exceptional organizational skills with ability to prioritize and multitask effectively Strong written and verbal communication skills High attention to detail and accuracy Ability to maintain confidentiality and exercise discretion Proactive problem-solving approach with minimal supervision Professional demeanor and positive attitude Flexibility to adapt to changing priorities and deadlines Preferred Qualifications Experience in the technology industry or startup environment Knowledge of basic HTML, collaboration tools (Slack, Microsoft Teams), or ticketing systems Event planning or coordination experience Familiarity with vendor management and procurement processes Work Environment Fast-paced technology company environment Hybrid work arrangement available (specific days in office) Occasional overtime or flexibility required for urgent projects or executive travel Collaborative team culture with cross-functional interaction What We Offer Competitive salary commensurate with experience Comprehensive benefits package including health, dental, and vision insurance 401(k) retirement plan with company match Professional development opportunities Flexible work arrangements Modern office environment with latest technology Collaborative and innovative company culture
    $31k-41k yearly est. 5d ago
  • Enterprise Frontline Support

    Jotform 4.0company rating

    San Jose, CA jobs

    Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible. We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices. The key objectives of this role include, but are not limited to: Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion Provide accurate and timely support by documenting all issues and resolutions Maintain communications with customers during the problem resolution process Act as a Customer-facing subject matter expert What Do You Need to Be Successful? Solid HTML / CSS background is needed to help customers in building and designing forms Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds Track record of supporting customers with a SaaS or IaaS product is preferred English fluency is required ABOUT YOU Customer facing skills combined with excellent verbal and written communication skills Ability to work with little to no supervision Open to criticism and a team player Adaptable , flexible and commercially aware Excellent organizational skills with the ability to prioritize and manage Compensation, Perks & Benefits Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience Company paid Commuter Benefits Employer-sponsored medical, dental, vision, AD&D, and LTD insurance 401(k) with 4% company match FSA 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year Professional development stipend after one year of employment OUR PROCESS We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $60k-85k yearly 3d ago
  • AV Specialist with UC and MS Teams - Webcast Support

    Raas Infotek 4.1company rating

    Santa Clara, CA jobs

    Santa Clara, CA Job Description: AV Specialist with UC Experience. Experienced AV/UC Support Engineer with expertise in Audio-Visual systems and beginner-level Unified Communications skills. Skilled in deploying Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints, configuring MTR devices in Cisco Control Hub and Teams Admin Center, and supporting multi-platform meetings including Zoom, Google Meet, and Microsoft Teams. Adept at troubleshooting AV setups, ensuring seamless conferencing experiences, and delivering IT AV support for large-scale events. Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints. Knowledge of deploying Microsoft Teams Rooms systems. Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center. Familiarity with starting Zoom, Google Meet, and Teams meetings from MTR systems. Key Skills · Conference Room AV Support and Troubleshooting · Microsoft Teams Rooms (MTR) Deployment · Cisco Video Endpoints Integration · Teams Admin Center & Cisco Control Hub Management · Zoom, Google Meet, and Teams Meeting Support · AV Equipment Installation and Maintenance · Beginner-level UC Experience · Event Production and Dry Runs Organization Planning, executing, tracking multiple meetings. Ability to keep up to date on virtual event technology. Liaison between facilities, Booking team. Coordinating (Webcast production) Scheduling, booking, planning event, conducting dry-runs, pre-production and post-production. Attend meetings with stakeholders to identify issues and make recommendations. Technical skills Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc. Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Centre, vMix, Pearl 2, IBM (Upstream), WebEx Events, OBS, and video editing programs like Adobe Premiere Pro Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively. Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality. Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences. Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities. Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations. Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment. Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed. Maintain accurate records of AV equipment inventory, configurations, and maintenance activities. Thanks & Regards Sameer Ahmad Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE -19702 Phone: ************** Ext: 143 E-Mail: ****************************|Website: ******************* Linkedin: linkedin.com/in/sameer-ahmad-031a0b185
    $41k-62k yearly est. 4d ago
  • Enterprise Frontline Support

    Jotform 4.0company rating

    Santa Rosa, CA jobs

    Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible. We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices. The key objectives of this role include, but are not limited to: Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion Provide accurate and timely support by documenting all issues and resolutions Maintain communications with customers during the problem resolution process Act as a Customer-facing subject matter expert What Do You Need to Be Successful? Solid HTML / CSS background is needed to help customers in building and designing forms Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds Track record of supporting customers with a SaaS or IaaS product is preferred English fluency is required ABOUT YOU Customer facing skills combined with excellent verbal and written communication skills Ability to work with little to no supervision Open to criticism and a team player Adaptable , flexible and commercially aware Excellent organizational skills with the ability to prioritize and manage Compensation, Perks & Benefits Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience Company paid Commuter Benefits Employer-sponsored medical, dental, vision, AD&D, and LTD insurance 401(k) with 4% company match FSA 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year Professional development stipend after one year of employment OUR PROCESS We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $60k-85k yearly 3d ago
  • Enterprise Frontline Support

    Jotform 4.0company rating

    San Francisco, CA jobs

    Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible. We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices. The key objectives of this role include, but are not limited to: Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion Provide accurate and timely support by documenting all issues and resolutions Maintain communications with customers during the problem resolution process Act as a Customer-facing subject matter expert What Do You Need to Be Successful? Solid HTML / CSS background is needed to help customers in building and designing forms Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds Track record of supporting customers with a SaaS or IaaS product is preferred English fluency is required ABOUT YOU Customer facing skills combined with excellent verbal and written communication skills Ability to work with little to no supervision Open to criticism and a team player Adaptable , flexible and commercially aware Excellent organizational skills with the ability to prioritize and manage Compensation, Perks & Benefits Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience Company paid Commuter Benefits Employer-sponsored medical, dental, vision, AD&D, and LTD insurance 401(k) with 4% company match FSA 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year Professional development stipend after one year of employment OUR PROCESS We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $60k-85k yearly 3d ago
  • Desk Side Support Specialist

    Murrelektronik North America 3.2company rating

    Suwanee, GA jobs

    Murrelektronik is a global leader in the development, manufacturing, and distribution of automation solutions. Our products can be divided into four core lines: Power Supplies and Control, Interfaces, Cables/Connectors, and IO Systems. Our high-quality, innovative products and focus on market requirements sets us apart from the crowd. Our customer-oriented approach ensures that our tailored solutions improve the customer's applications. We are looking for a Desk Side Support Specialist to support the users in the USA. Summary The Desk Side Support Specialist is an IT professional who provides onsite technical assistance for computer hardware, software, and peripherals to our USA employees in cooperation with our local external IT Consultant and our Corporate IT Team in Germany. This role requires strong organizational skills and excellent communication skills. Essential Functions Supporting local IT Consultant as required Configuring, installing, and supporting computers, software applications, and peripherals, including printers, scanner, TVs, ClickShare devices, video conferencing tools, etc. Troubleshooting and resolving technical issues with hardware, software, and network connectivity Ensuring the smooth operation of user workstations to minimize downtime Performing upgrades and routine maintenance to ensure systems are up-to-date and secure Providing hands-on and remote assistance to users Answering help requests via various channels such as in-person, over the phone, via chat, and through the IT ticket system Providing support for label printers, scanners, and terminals in the areas of logistics and manufacturing Maintaining confidentiality regarding data, information, documentation, processes, and functions of the company Handling a variety of customer service issues with courtesy and professionalism Listening to fully understand what an end user's needs and/or requests are Managing escalations to proper IT support level timely Effectively managing multiple tasks simultaneously Maintaining documentation effectively, especially for recurring problems Administering the local telephone system (Aircall) Administering the local badge entry and visitor tracking system Administering the Verizon company cell phone and tablet program Attending regular virtual meetings with German counterparts Assisting with planning and implementation of Global IT projects Required Education and Experience Minimum of 2 years of related professional experience is required Bachelor's degree from an accredited college or university with major course work in information systems or a related field is preferred Strong working knowledge of all aspects of PC systems, Windows operating systems, and MS Office (365) Keen attention to detail, the memory of patterns, and interest in problem-solving Excellent oral and written communication skills Effectively communicate complex technical processes to non-technical users Ability to work collaboratively with cross-functional teams and stakeholders Ability to undertake self-directed tasks when necessary Be adaptive towards new systems and technology Understand the complex relationships between different components in a networked environment Adjust to frequently changing workloads and priorities Effectively manage time and prioritize work Competencies To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position: Oral/written communication-the individual speaks and writes clearly and persuasively in positive or negative situations and is able to effectively communicate with all management levels. Analytical-the individual synthesizes complex or diverse information. Problem solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Judgment-the individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions up to their delegated authority level. Quality/Detail management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness in all aspects. Planning/organizing-the individual prioritizes and plans work activities appropriately, uses time efficiently, and develops realistic action plans. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Position Type and Expected Hours of Work This is a full-time position with some overtime required. Normal days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. in our Suwanee, GA office. The ability to work nights, weekends, and holidays to implement special projects is occasionally required. Travel This position may require occasional travel.
    $33k-46k yearly est. 5d ago
  • Enterprise Frontline Support

    Jotform 4.0company rating

    Fremont, CA jobs

    Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible. We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices. The key objectives of this role include, but are not limited to: Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion Provide accurate and timely support by documenting all issues and resolutions Maintain communications with customers during the problem resolution process Act as a Customer-facing subject matter expert What Do You Need to Be Successful? Solid HTML / CSS background is needed to help customers in building and designing forms Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds Track record of supporting customers with a SaaS or IaaS product is preferred English fluency is required ABOUT YOU Customer facing skills combined with excellent verbal and written communication skills Ability to work with little to no supervision Open to criticism and a team player Adaptable , flexible and commercially aware Excellent organizational skills with the ability to prioritize and manage Compensation, Perks & Benefits Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience Company paid Commuter Benefits Employer-sponsored medical, dental, vision, AD&D, and LTD insurance 401(k) with 4% company match FSA 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year Professional development stipend after one year of employment OUR PROCESS We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $60k-85k yearly 3d ago
  • Support Specialist [L2] - Solumina

    Tech Mahindra 4.3company rating

    Houston, TX jobs

    At Tech Mahindra ( Tech Mahindra | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Overview: The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement. Required Qualifications: Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards. SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems. System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations. Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption. Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary. Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions. Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides. Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements. Role Pre-Requisites: Bachelor's degree in Computer Science, Information Systems, or related field. 5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred). Strong knowledge of SQL, data analysis, and system integrations. Familiarity with version control, release management, and configuration tools. Excellent troubleshooting and problem-solving skills. Ability to work under pressure and manage multiple priorities. Strong communication and documentation skills. Preferred Experience: Exposure to Solumina or similar MES platforms. Understanding of ITIL processes for incident, problem, and change management. Experience with scripting or automation for system maintenance. Knowledge of manufacturing or aerospace industry processes is a plus. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_****************************** .
    $110k-120k yearly 5d ago
  • SAP (S/4HANA/OTC) Techno Functional Specialist

    Gotham Technology Group 4.5company rating

    New York, NY jobs

    Title: Senior System Analyst - SAP S/4HANA Order to Cash (O2C) Duration: FTE/Perm Salary: 130-150k The Senior System Analyst - SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes. Responsibilities SAP O2C Functional Design & Delivery Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA. Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing. Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing. Commerce Platform Integration Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud). Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels. EDI Integration Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820). Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText. Digital Payment Integration Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA. Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders. Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection. Operational Support & Optimization Provide Level 3 support for SAP SD and integrated solutions. Identify automation opportunities across O2C processes using workflow and output management tools. Partner with supply chain, finance, and customer service teams to streamline order fulfillment. Documentation & Compliance Maintain functional specifications, configuration guides, test scripts, and training materials. Support audits and compliance activities, including SOX and process control adherence. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business, or related field. 5-8 years of SAP SD experience with deep Order to Cash knowledge. 2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred). Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP. Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce). Hands-on experience with digital payment providers and SAP payment configurations. Familiarity with output management, BRF+, billing customization, and interface troubleshooting. Strong problem-solving skills and ability to work cross-functionally. Preferred Qualifications Knowledge of SAP BRIM or Subscription Billing. Experience in consumer products or retail operations, including trade promotions and replenishment. Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions. Understanding of S/4HANA Public Cloud extensibility options. Agile/Scrum project experience or certification.
    $93k-132k yearly est. 2d ago
  • Deltek Specialist

    Hireiq 3.5company rating

    New York, NY jobs

    Deltek Specialist - AEC / Professional Services Salary: $115K-$135K DOE About the Role A leading AEC-focused professional services firm is seeking an ERP Specialist with hands-on Deltek experience to manage and optimize enterprise systems. This role combines system administration, process improvement, reporting, and training, while collaborating with Finance, Operations, HR, Marketing, and Project Leadership. Responsibilities Serve as primary Deltek ERP administrator and SME Configure systems, manage workflows, maintain data integrity, and support upgrades Lead rollouts, enhancements, and integrations Streamline processes and implement best practices Build dashboards, KPIs, and reports to support decisions Train teams and provide ongoing support Requirements 7-10+ years ERP experience in AEC/project-based consulting Strong hands-on Deltek ERP expertise Knowledge of project accounting, resource planning, CRM, and project management Familiarity with SQL; reporting tools (Power BI a plus) Proven cross-functional leadership and training skills Perks & Benefits Competitive benefits: medical, dental, vision, 401(k) match Flexible/hybrid work Employee ownership & professional development programs Apply Today - Reach out to Padraig @ HireIQ
    $115k-135k yearly 5d ago
  • Peer Support Specialist

    Optum 4.4company rating

    Leawood, KS jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions. Schedule: Monday through Friday between the hours of 8:00 am to 5:00 Central Standard time. A 40-hour work week, the schedule to be determined by hiring manager upon hire. This position is a field-based position with both a main office location and home-based office. You will have the flexibility to work from home when not in the field. Location: Kansas City, MO and surrounding communities. Local travel up to 75% and mileage is reimbursed at current government rate. If you reside in Kansas City MO, you'll enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities. Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency As directed, serve as a designated member of Internal subcommittees Participate in Optum and Health Plan Quality Review processes Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities As requested, provide support to consumer or family members in making needed appointments Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group Assist and support consumers and family members with Grievance processes Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support. Respond to concerns and questions from consumers and families Participate in Treatment planning with consumers and families who request that support Work with community agencies along with and/or on behalf of consumers and families Provide feedback about Treatment planning development based on their interactions with other consumers and families Advocate on behalf of the consumers and families Provide peer support to consumers and family members at critical points in their treatment process Experience working with diverse populations in behavioral health settings, including expectant and new mothers. Enter documentation of all interactions into the documentation platform Serve as liaison between Optum, the Health Plan and those who use services Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives Extensive work experience within own function Work is frequently completed without established procedures Works independently May act as a resource for others Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED or higher 1+ years of working experience in community resources 1+ years of experience with the Medicaid population 1+ years of experience in demonstrated understanding of the principles of recovery and resiliency and own lived experience 1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and be able to access multiple web applications Possess an active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist) certification in the state of Missouri or be able to obtain their certification within 12 months of employment Reside within a commutable distance to Kansas City, MO and surrounding communities in Missouri and reside within the state of Missouri Ability to travel 75% of the time within 60 miles of territory assigned and reliable transportation, with a current and non-restricted state of Missouri Driver's License and State-required insurance Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Associate degree (or higher) Ability to facilitate training events Soft Skills: Ability to work independently and as a team, and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $20-35.7 hourly Auto-Apply 1d ago

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