Practice Assistant
New York, NY jobs
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum Multi-Specialty, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: A 40-hour work week schedule to be determined by the supervisor. The hours are Monday through Thursday between the hours of 8:30 am to 5:00 pm. Friday from 8:00 am to 4:00 pm.
Location: 347 E 37th St, New York, NY 10016
Primary Responsibilities:
Greets patients and visitors in a prompt, courteous and helpful manner
Verifies insurance information, address and phone number of the patient, registers new patients
Arrives patients on the computer for scheduled appointment
Collects and posts co-pays and any other payment at time of service
Schedules patients for future appointments
Answers telephone, takes messages for the practice
Confirms new patient appointments for the next day
Verify eligibility and authorization and flag appointment accordingly
Scan insurance card(s)
Collect co-payments and outstanding balances
Ability to obtain authorizations for medications
Post payments received in practice management system and provide system-generated receipts
Scheduling Cardiac procedures in an organized and efficient manner
Knowledge of cardiology and gastroenterology terminology: cardiac procedures and requirements
Schedule appointments using approved scheduling guidelines
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
Monitor administrative tasks in the EHR and respond timely
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures
Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality
Performs related work as required
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
1+ years of customer service or healthcare related experience
Ability to travel 10% to 34 Street and Chelsea if needed for coverage
Preferred Qualifications:
Experience working with an electronic health record (EPIC)
Knowledge of medical terminology
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyPractice Assistant
Brewster, NY jobs
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: A 40-hour work week, Monday through Friday, between the hours of 8:00 am to 5:30 pm and rotating Saturdays from 8:00 am to 12:00 pm, the schedule will be determined by the supervisor upon hire.
Location: 185 Route 312, Third Floor, Suire 301, Brewster, NY 10509
Primary Responsibilities:
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Scheduling appointments and procedures in an organized and efficient manner
Follow the Cash Security policy and procedures according to Optum Medical guidelines
Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
Check In and Check Out patients
Answering incoming and outgoing telephone calls promptly and courteously, and confirming appointments
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Cross-train and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
1 + years of customer service or healthcare related experience
Ability to travel to other offices if needed for coverage
Preferred Qualifications:
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Auto-ApplyPractice Assistant
Poughkeepsie, NY jobs
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum at Oakwood Commons has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: The hours are Monday through Friday a 40-hour work between the hours of 7:15 am to 5:00 pm. (Occasional late night until 6:00pm) The shift will be determined by the supervisor upon hire.
Location: 2507 South Road Poughkeepsie, NY 12601 (Oakwood Commons)
Primary Responsibilities:
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Scheduling appointments and procedures in an organized and efficient manner
Follow the Cash Security policy and procedures according to Optum Medical guidelines
Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments
Check In and Check Out patients
Answering incoming and outgoing telephone calls promptly and courteously, and confirming appointments
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Ability to work any shift:
7:15 am to 4:00 pm
8:30 am to 5:00
8:00 am to 4:30 pm
Occasional late-night shift until 6:00pm
Ability to travel to other offices if needed
Preferred Qualifications:
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of medical terminology
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyPart Time Practice Assistant
Mount Kisco, NY jobs
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum Urgent Care, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. The Part Time Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: Office is open seven days a week. This role would consist of a 24-hour work week, Saturday from 8:00 am to 8:00 pm, Sunday from 8:00 am to 8:00 pm and Holidays as needed. The schedule will be determined by the supervisor upon
Location: 360 North Bedford Road, Mount Kisco, NY 10549
Primary Responsibilities:
Greets patients and visitors in a prompt, courteous and helpful manner
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File, Fax and maintain medical records
Confirms and schedule appointments
Answering incoming and outgoing telephone calls promptly and courteously
Check in\Check out patients
Follow the Cash Security policy and procedures according to Optum Medical guidelines
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Ability to cover other offices if needed
Office is open seven days a week. Ability to work a 24-hour work week, Saturday from 8:00 am to 8:00 pm, Sunday from 8:00 am to 8:00 pm and Holidays as needed. The schedule will be determined by the supervisor upon hire
Preferred Qualifications:
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Auto-ApplyAdmin Assistant
Syracuse, NY jobs
Immediate need for a talented Admin Assistant. This is a 04 Months Contract opportunity with long-term potential and is located in Syracuse, NY (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94989
Pay Range: $36 - $36.95/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Serves as primary administrative contact for Executives, working across all lines of business and with external agencies to answer questions and resolve administration-related issues.
Provides support for daily Executive operations including meeting arrangements, travel and expenses.
Coordinates overall office functioning through inventory checks, space scheduling, event planning, event execution and paperwork processing.
Acts as a liaison between Executives and internal departments, ensuring effective communication and cohesion.
Maintains Executive calendars, contact lists and provides ad-hoc support as needed.
Key Requirements and Technology Experience:
Must have skills: - Executive Support, Calendar Management, Travel & Expense Coordination
High School Preferred
No Experience Required; 2 Years Preferred
Physical Requirements: Sedentary Work
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Administrative Assistant
Los Angeles, CA jobs
Duration of Assignment: 2 months with a chance to extend based on LOA return
Work hours: 9:00 am - 5:30 pm / 40 hours per week
Dress code: Business Casual
Parking: Metered Parking on Norwalk or can purchase monthly pass, approximately 118.00 per month - to be paid at contingent's expense
The incumbent will:
Serve as internal resource for our faculty, administrators and technical laboratory personnel to support daily clinical operations.
Perform administrative duties associated with receiving, accessioning and triaging patient specimens, blocks and slides.
Prepare and maintain departmental documents and ensure proper distribution of related patient materials, including scanning documents into the EMR.
Type and proof correspondence, memoranda, reports, proposals, technical papers, manuscripts and other documents for supervisor or department staff as requested.
Respond to inquiries and requests for information requiring knowledge of departmental and client policies and procedures.
Coordinate with key vendors for services and assist in the maintenance and use of office equipment.
Oversee office operations and assist in purchases to maintain supplies and inventory.
Research and gather data for departmental reports.
Note to Suppliers:
Candidates that have worked in a clinic in a non-clinical/administrative role supporting Pathology or Dermatology is a plus!
Must have good typing skills - 40 wpm+
This office supports heavy phone volume. Candidate must present professionalism and have excellent customer service skills including clear communication skills.
This Department needs a candidate that can be trained quickly and jump in to support the volume.
There is some transcription involved in this role but it is not listening to dictation, it requires transferring data from one form to another.
Administrative Assistant IV
Owings Mills, MD jobs
Immediate need for a talented Administrative Assistant IV. This is a 06 months contract opportunity with long-term potential and is located in Owings Mills ,MD(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94478
Pay Range: $30 - $32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Provide support to assigned executives during peak periods, absences, or transitional phases, supporting complex calendar and meeting management, document preparation, communications, and planning.
Support shared mailbox and intake workflows by triaging requests, gathering key details, and ensuring completion timely.
Review and analyze mail and incoming memos, drafting, editing, and formatting documents, letters, emails, presentations, and reports to determine their significance and plan distribution.
Book travel, manage itineraries, process expense reimbursements, and understand corporate policies related to T&E.
Provides support on ad hoc assignments and specialized administrative projects.
Key Requirements and Technology Experience:
Key Skills; Calendar Management
Traveling management
Expense
Concur
MS Office
Excel
Excellent verbal, written, and interpersonal communication skills, exceptional customer service, organizational, and time management skills.
Strong ability in anticipating needs, taking initiative while building trust with executives, team members, and business partners, while upholding service standards for operational excellence.
Strong analytical, critical thinking, problem-solving skills, high attention to detail, and quality control with ability to identify errors, inconsistencies, and gaps in complex or messy data.
High proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint), MS Apps (Planner, Forms, Power Automate, & Power BI), and Team, Zoom, & Adobe.
High school diploma or GED required.
5 years of experience supporting C-Suite executives required.
Experience managing projects, developing workflows, reporting, or digital administrative tools, highly desired.
Our client is a leading Investment Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Orientation Assistant
Dallas, TX jobs
🗓️ Contract (Event time) 2 Months
📍 Based in Dallas TX
What is HBS?
You've probably watched a ⚽ football game at some point in your life.
Well, if it was a World Cup match, it's highly likely that it was filmed and produced by the HBS team 🎥
HBS in a few words:
Host Broadcast Services, fully owned by Infront Sports & Media, is a specialist host broadcast organization, originally established with the core mandate of producing the television and radio signals for the 2002 and 2006 FIFA World Cups™.
Based in Switzerland, with its planning headquarters in Paris, Miami, Zug, and London. The company has evolved since its formation in 1999 and built upon its unique capabilities by attracting expert personnel from the very top levels of the television industry to complement the experienced staff who have honed their skills over previous FIFA World Cups™.
Why we open this position?
Orientation includes all processes, methodology, documentation and tasks that HBS put in place to enable event-time staff to be fully operational from their first day on site, for a given event. The Orientation Assistant will support the Orientation Manager and the Orientation Coordinator with the on-site delivery of the orientation programme during the FIFA World Cup 2026. The assistant will help ensure that all staff - ~1300 people - at the International Broadcast Centre in Dallas receive the necessary guidance and welcoming information to integrate smoothly into their roles. This position is limited to the event-time period and focuses on operational support on-site. Required qualities are:
· Customer service oriented ·
Sense of responsibility and guidance ·
Hands-on approacah
🤝 Your responsibilities
Event-Time · Support the Orientation Team in implementing the “First day on-site” concept.
o Assist in the contribution to the Training Module within CRUISE a HBS data basis implemented for the projects by assigning staff to dedicated welcome journey steps according to their date of arrival, priority groups, department ect. as per guidelines
o Support in cross-checking data ensuring smooth delivery on the next day o Help manage attendance lists and distribute materials
o Check meeting rooms' allocation and IT equipment needed o Act as first point of contact for interns to be ready and in place for the next day (shifts, assignments etc.)
· Support the delivery of Orientation at the IBC
o Act as first point of contact for Staff Guides / interns o Support in delivering the Welcome Session o Support in coordinating resources ensuring successful delivery
o Final check of meeting rooms' allocation and IT equipment needed o Provide on-site guidance and information to new staff
o Help manage attendance lists, distribute materials and track participation
💬 During this process you will meet:
Krystle Alfonseca, HR Recruiter
Admin assistant
Boise, ID jobs
Admin assistant
Duration: through June 30, 2026
Full-time. Monday-Friday with the hours of either 8 AM - 5 PM or 9 AM - 6PM.
Administrative Tasks/ Admin assistant
The temporary employee assigned to administrative duties will add cases from the FTP site to the IRIS system and as needed, contact victims or claimants to request information.
Qualifications
Strong attention to detail and accuracy.
Comfortable talking with victims and providers via phone or email.
Ability to follow established procedures.
Comfortable working with data systems and handling confidential information.
Medical bill paying knowledge is appreciated. This includes understanding CMS-1500/UB-04 bills, reading Explanations of Benefits, and deciphering details from a medical record.
Professional communication skills.
Administrative Assistant
Lewisville, TX jobs
We are seeking a highly organized and proactive Administrative Assistant to support our dynamic technology team. The ideal candidate will be tech-savvy, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. This role is essential to ensuring smooth daily operations and providing exceptional administrative support to our leadership and team members.
Administrative Support
Manage and maintain executive calendars, scheduling meetings, appointments, and conference calls across multiple time zones
Coordinate travel arrangements including flights, accommodations, ground transportation, and detailed itineraries
Prepare, edit, and format documents, presentations, reports, and correspondence
Handle incoming calls, emails, and correspondence with professionalism and discretion
Manage office supplies inventory and coordinate with vendors for equipment and services
Meeting and Event Coordination
Organize and coordinate internal and external meetings, including logistics, catering, and technology setup
Prepare meeting agendas, materials, and take detailed minutes when required
Coordinate company events, team-building activities, and occasional client meetings
Manage virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) and troubleshoot technical issues
Project and Database Management
Assist with special projects and research as needed
Maintain and update databases, contact lists, and filing systems (both digital and physical)
Track project deadlines and follow up on action items
Support onboarding processes for new employees
Financial and Administrative Tasks
Process expense reports and assist with budget tracking
Coordinate with accounting for invoice processing and vendor payments
Maintain confidential personnel and company information with discretion
Required Qualifications
Education and Experience
Associate's or Bachelor's degree preferred, or equivalent work experience
2-4 years of administrative assistant experience, preferably in a technology or corporate environment
Experience supporting C-level executives is a plus
Technical Skills
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace
Experience with project management tools (Asana, Monday.com, Trello, or similar)
Comfortable learning new software and technology platforms quickly
Familiarity with video conferencing platforms and basic troubleshooting
Experience with CRM systems (Salesforce, HubSpot) is a plus
Core Competencies
Exceptional organizational skills with ability to prioritize and multitask effectively
Strong written and verbal communication skills
High attention to detail and accuracy
Ability to maintain confidentiality and exercise discretion
Proactive problem-solving approach with minimal supervision
Professional demeanor and positive attitude
Flexibility to adapt to changing priorities and deadlines
Preferred Qualifications
Experience in the technology industry or startup environment
Knowledge of basic HTML, collaboration tools (Slack, Microsoft Teams), or ticketing systems
Event planning or coordination experience
Familiarity with vendor management and procurement processes
Work Environment
Fast-paced technology company environment
Hybrid work arrangement available (specific days in office)
Occasional overtime or flexibility required for urgent projects or executive travel
Collaborative team culture with cross-functional interaction
What We Offer
Competitive salary commensurate with experience
Comprehensive benefits package including health, dental, and vision insurance
401(k) retirement plan with company match
Professional development opportunities
Flexible work arrangements
Modern office environment with latest technology
Collaborative and innovative company culture
Enterprise Frontline Support
San Jose, CA jobs
Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises.
Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible.
We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base.
These are full-time, in-office opportunities with benefits.
ABOUT THE ROLE
This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices.
The key objectives of this role include, but are not limited to:
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction
Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion
Provide accurate and timely support by documenting all issues and resolutions
Maintain communications with customers during the problem resolution process
Act as a Customer-facing subject matter expert
What Do You Need to Be Successful?
Solid HTML / CSS background is needed to help customers in building and designing forms
Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds
You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms
A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds
Track record of supporting customers with a SaaS or IaaS product is preferred
English fluency is required
ABOUT YOU
Customer facing skills combined with excellent verbal and written communication skills
Ability to work with little to no supervision
Open to criticism and a team player
Adaptable , flexible and commercially aware
Excellent organizational skills with the ability to prioritize and manage
Compensation, Perks & Benefits
Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience
Company paid Commuter Benefits
Employer-sponsored medical, dental, vision, AD&D, and LTD insurance
401(k) with 4% company match
FSA
10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year
Professional development stipend after one year of employment
OUR PROCESS
We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to.
We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform!
Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform values your privacy. You can find more information regarding our applicant privacy notice here: **********************************************
Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
AV Specialist with UC and MS Teams - Webcast Support
Santa Clara, CA jobs
Santa Clara, CA
Job Description: AV Specialist with UC Experience.
Experienced AV/UC Support Engineer with expertise in Audio-Visual systems and beginner-level Unified Communications skills. Skilled in deploying Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints, configuring MTR devices in Cisco Control Hub and Teams Admin Center, and supporting multi-platform meetings including Zoom, Google Meet, and Microsoft Teams. Adept at troubleshooting AV setups, ensuring seamless conferencing experiences, and delivering IT AV support for large-scale events.
Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints.
Knowledge of deploying Microsoft Teams Rooms systems.
Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center.
Familiarity with starting Zoom, Google Meet, and Teams meetings from MTR systems.
Key Skills
· Conference Room AV Support and Troubleshooting
· Microsoft Teams Rooms (MTR) Deployment
· Cisco Video Endpoints Integration
· Teams Admin Center & Cisco Control Hub Management
· Zoom, Google Meet, and Teams Meeting Support
· AV Equipment Installation and Maintenance
· Beginner-level UC Experience
· Event Production and Dry Runs
Organization
Planning, executing, tracking multiple meetings.
Ability to keep up to date on virtual event technology.
Liaison between facilities, Booking team.
Coordinating (Webcast production)
Scheduling, booking, planning event, conducting dry-runs, pre-production and post-production.
Attend meetings with stakeholders to identify issues and make recommendations.
Technical skills
Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc.
Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Centre, vMix, Pearl 2, IBM (Upstream), WebEx Events, OBS, and video editing programs like Adobe Premiere Pro
Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.
Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.
Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences.
Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities.
Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.
Thanks & Regards
Sameer Ahmad
Raas Infotek Corporation.
262 Chapman Road, Suite 105A,
Newark, DE -19702
Phone: ************** Ext: 143
E-Mail: ****************************|Website: *******************
Linkedin: linkedin.com/in/sameer-ahmad-031a0b185
Enterprise Frontline Support
Santa Rosa, CA jobs
Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises.
Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible.
We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base.
These are full-time, in-office opportunities with benefits.
ABOUT THE ROLE
This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices.
The key objectives of this role include, but are not limited to:
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction
Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion
Provide accurate and timely support by documenting all issues and resolutions
Maintain communications with customers during the problem resolution process
Act as a Customer-facing subject matter expert
What Do You Need to Be Successful?
Solid HTML / CSS background is needed to help customers in building and designing forms
Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds
You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms
A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds
Track record of supporting customers with a SaaS or IaaS product is preferred
English fluency is required
ABOUT YOU
Customer facing skills combined with excellent verbal and written communication skills
Ability to work with little to no supervision
Open to criticism and a team player
Adaptable , flexible and commercially aware
Excellent organizational skills with the ability to prioritize and manage
Compensation, Perks & Benefits
Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience
Company paid Commuter Benefits
Employer-sponsored medical, dental, vision, AD&D, and LTD insurance
401(k) with 4% company match
FSA
10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year
Professional development stipend after one year of employment
OUR PROCESS
We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to.
We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform!
Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform values your privacy. You can find more information regarding our applicant privacy notice here: **********************************************
Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Enterprise Frontline Support
San Francisco, CA jobs
Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises.
Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible.
We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base.
These are full-time, in-office opportunities with benefits.
ABOUT THE ROLE
This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices.
The key objectives of this role include, but are not limited to:
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction
Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion
Provide accurate and timely support by documenting all issues and resolutions
Maintain communications with customers during the problem resolution process
Act as a Customer-facing subject matter expert
What Do You Need to Be Successful?
Solid HTML / CSS background is needed to help customers in building and designing forms
Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds
You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms
A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds
Track record of supporting customers with a SaaS or IaaS product is preferred
English fluency is required
ABOUT YOU
Customer facing skills combined with excellent verbal and written communication skills
Ability to work with little to no supervision
Open to criticism and a team player
Adaptable , flexible and commercially aware
Excellent organizational skills with the ability to prioritize and manage
Compensation, Perks & Benefits
Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience
Company paid Commuter Benefits
Employer-sponsored medical, dental, vision, AD&D, and LTD insurance
401(k) with 4% company match
FSA
10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year
Professional development stipend after one year of employment
OUR PROCESS
We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to.
We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform!
Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform values your privacy. You can find more information regarding our applicant privacy notice here: **********************************************
Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Desk Side Support Specialist
Suwanee, GA jobs
Murrelektronik is a global leader in the development, manufacturing, and distribution of automation solutions. Our products can be divided into four core lines: Power Supplies and Control, Interfaces, Cables/Connectors, and IO Systems.
Our high-quality, innovative products and focus on market requirements sets us apart from the crowd. Our customer-oriented approach ensures that our tailored solutions improve the customer's applications.
We are looking for a Desk Side Support Specialist to support the users in the USA.
Summary
The Desk Side Support Specialist is an IT professional who provides onsite technical assistance for computer hardware, software, and peripherals to our USA employees in cooperation with our local external IT Consultant and our Corporate IT Team in Germany. This role requires strong organizational skills and excellent communication skills.
Essential Functions
Supporting local IT Consultant as required
Configuring, installing, and supporting computers, software applications, and peripherals, including printers, scanner, TVs, ClickShare devices, video conferencing tools, etc.
Troubleshooting and resolving technical issues with hardware, software, and network connectivity
Ensuring the smooth operation of user workstations to minimize downtime
Performing upgrades and routine maintenance to ensure systems are up-to-date and secure
Providing hands-on and remote assistance to users
Answering help requests via various channels such as in-person, over the phone, via chat, and through the IT ticket system
Providing support for label printers, scanners, and terminals in the areas of logistics and manufacturing
Maintaining confidentiality regarding data, information, documentation, processes, and functions of the company
Handling a variety of customer service issues with courtesy and professionalism
Listening to fully understand what an end user's needs and/or requests are
Managing escalations to proper IT support level timely
Effectively managing multiple tasks simultaneously
Maintaining documentation effectively, especially for recurring problems
Administering the local telephone system (Aircall)
Administering the local badge entry and visitor tracking system
Administering the Verizon company cell phone and tablet program
Attending regular virtual meetings with German counterparts
Assisting with planning and implementation of Global IT projects
Required Education and Experience
Minimum of 2 years of related professional experience is required
Bachelor's degree from an accredited college or university with major course work in information systems or a related field is preferred
Strong working knowledge of all aspects of PC systems, Windows operating systems, and MS Office (365)
Keen attention to detail, the memory of patterns, and interest in problem-solving
Excellent oral and written communication skills
Effectively communicate complex technical processes to non-technical users
Ability to work collaboratively with cross-functional teams and stakeholders
Ability to undertake self-directed tasks when necessary
Be adaptive towards new systems and technology
Understand the complex relationships between different components in a networked environment
Adjust to frequently changing workloads and priorities
Effectively manage time and prioritize work
Competencies
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
Oral/written communication-the individual speaks and writes clearly and persuasively in positive or negative situations and is able to effectively communicate with all management levels.
Analytical-the individual synthesizes complex or diverse information.
Problem solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Judgment-the individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions up to their delegated authority level.
Quality/Detail management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness in all aspects.
Planning/organizing-the individual prioritizes and plans work activities appropriately, uses time efficiently, and develops realistic action plans.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Type and Expected Hours of Work
This is a full-time position with some overtime required. Normal days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. in our Suwanee, GA office. The ability to work nights, weekends, and holidays to implement special projects is occasionally required.
Travel
This position may require occasional travel.
Enterprise Frontline Support
Fremont, CA jobs
Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises.
Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible.
We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base.
These are full-time, in-office opportunities with benefits.
ABOUT THE ROLE
This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices.
The key objectives of this role include, but are not limited to:
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction
Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion
Provide accurate and timely support by documenting all issues and resolutions
Maintain communications with customers during the problem resolution process
Act as a Customer-facing subject matter expert
What Do You Need to Be Successful?
Solid HTML / CSS background is needed to help customers in building and designing forms
Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds
You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms
A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds
Track record of supporting customers with a SaaS or IaaS product is preferred
English fluency is required
ABOUT YOU
Customer facing skills combined with excellent verbal and written communication skills
Ability to work with little to no supervision
Open to criticism and a team player
Adaptable , flexible and commercially aware
Excellent organizational skills with the ability to prioritize and manage
Compensation, Perks & Benefits
Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience
Company paid Commuter Benefits
Employer-sponsored medical, dental, vision, AD&D, and LTD insurance
401(k) with 4% company match
FSA
10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year
Professional development stipend after one year of employment
OUR PROCESS
We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to.
We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform!
Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Jotform values your privacy. You can find more information regarding our applicant privacy notice here: **********************************************
Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Support Specialist [L2] - Solumina
Houston, TX jobs
At Tech Mahindra (
Tech Mahindra | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Role Overview:
The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.
Required Qualifications:
Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards.
SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems.
System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations.
Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption.
Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary.
Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions.
Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides.
Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements.
Role Pre-Requisites:
Bachelor's degree in Computer Science, Information Systems, or related field.
5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred).
Strong knowledge of SQL, data analysis, and system integrations.
Familiarity with version control, release management, and configuration tools.
Excellent troubleshooting and problem-solving skills.
Ability to work under pressure and manage multiple priorities.
Strong communication and documentation skills.
Preferred Experience:
Exposure to Solumina or similar MES platforms.
Understanding of ITIL processes for incident, problem, and change management.
Experience with scripting or automation for system maintenance.
Knowledge of manufacturing or aerospace industry processes is a plus.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
ADA_******************************
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SAP (S/4HANA/OTC) Techno Functional Specialist
New York, NY jobs
Title: Senior System Analyst - SAP S/4HANA Order to Cash (O2C)
Duration: FTE/Perm
Salary: 130-150k
The Senior System Analyst - SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes.
Responsibilities
SAP O2C Functional Design & Delivery
Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA.
Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing.
Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing.
Commerce Platform Integration
Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud).
Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels.
EDI Integration
Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820).
Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText.
Digital Payment Integration
Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA.
Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders.
Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection.
Operational Support & Optimization
Provide Level 3 support for SAP SD and integrated solutions.
Identify automation opportunities across O2C processes using workflow and output management tools.
Partner with supply chain, finance, and customer service teams to streamline order fulfillment.
Documentation & Compliance
Maintain functional specifications, configuration guides, test scripts, and training materials.
Support audits and compliance activities, including SOX and process control adherence.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Business, or related field.
5-8 years of SAP SD experience with deep Order to Cash knowledge.
2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred).
Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP.
Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce).
Hands-on experience with digital payment providers and SAP payment configurations.
Familiarity with output management, BRF+, billing customization, and interface troubleshooting.
Strong problem-solving skills and ability to work cross-functionally.
Preferred Qualifications
Knowledge of SAP BRIM or Subscription Billing.
Experience in consumer products or retail operations, including trade promotions and replenishment.
Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions.
Understanding of S/4HANA Public Cloud extensibility options.
Agile/Scrum project experience or certification.
Deltek Specialist
New York, NY jobs
Deltek Specialist - AEC / Professional Services
Salary: $115K-$135K DOE
About the Role
A leading AEC-focused professional services firm is seeking an ERP Specialist with hands-on Deltek experience to manage and optimize enterprise systems. This role combines system administration, process improvement, reporting, and training, while collaborating with Finance, Operations, HR, Marketing, and Project Leadership.
Responsibilities
Serve as primary Deltek ERP administrator and SME
Configure systems, manage workflows, maintain data integrity, and support upgrades
Lead rollouts, enhancements, and integrations
Streamline processes and implement best practices
Build dashboards, KPIs, and reports to support decisions
Train teams and provide ongoing support
Requirements
7-10+ years ERP experience in AEC/project-based consulting
Strong hands-on Deltek ERP expertise
Knowledge of project accounting, resource planning, CRM, and project management
Familiarity with SQL; reporting tools (Power BI a plus)
Proven cross-functional leadership and training skills
Perks & Benefits
Competitive benefits: medical, dental, vision, 401(k) match
Flexible/hybrid work
Employee ownership & professional development programs
Apply Today - Reach out to Padraig @ HireIQ
Peer Support Specialist
Leawood, KS jobs
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions.
Schedule: Monday through Friday between the hours of 8:00 am to 5:00 Central Standard time. A 40-hour work week, the schedule to be determined by hiring manager upon hire. This position is a field-based position with both a main office location and home-based office. You will have the flexibility to work from home when not in the field.
Location: Kansas City, MO and surrounding communities.
Local travel up to 75% and mileage is reimbursed at current government rate.
If you reside in Kansas City MO, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities.
Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery
Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder
Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff
Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities
Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation
Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency
As directed, serve as a designated member of Internal subcommittees
Participate in Optum and Health Plan Quality Review processes
Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities
As requested, provide support to consumer or family members in making needed appointments
Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan
Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group
Assist and support consumers and family members with Grievance processes
Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services
Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support.
Respond to concerns and questions from consumers and families
Participate in Treatment planning with consumers and families who request that support
Work with community agencies along with and/or on behalf of consumers and families
Provide feedback about Treatment planning development based on their interactions with other consumers and families
Advocate on behalf of the consumers and families
Provide peer support to consumers and family members at critical points in their treatment process
Experience working with diverse populations in behavioral health settings, including expectant and new mothers.
Enter documentation of all interactions into the documentation platform
Serve as liaison between Optum, the Health Plan and those who use services
Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives
Extensive work experience within own function
Work is frequently completed without established procedures
Works independently
May act as a resource for others
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED or higher
1+ years of working experience in community resources
1+ years of experience with the Medicaid population
1+ years of experience in demonstrated understanding of the principles of recovery and resiliency and own lived experience
1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and be able to access multiple web applications
Possess an active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist) certification in the state of Missouri or be able to obtain their certification within 12 months of employment
Reside within a commutable distance to Kansas City, MO and surrounding communities in Missouri and reside within the state of Missouri
Ability to travel 75% of the time within 60 miles of territory assigned and reliable transportation, with a current and non-restricted state of Missouri Driver's License and State-required insurance
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Preferred Qualifications:
Associate degree (or higher)
Ability to facilitate training events
Soft Skills:
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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