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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Cheyenne, WY | $38,535 | $18.53 |
| 2 | Washington, DC | $38,126 | $18.33 |
| 3 | Seattle, WA | $38,074 | $18.30 |
| 4 | Saint Paul, MN | $37,525 | $18.04 |
| 5 | Los Angeles, CA | $37,094 | $17.83 |
| 6 | Newark, NJ | $36,274 | $17.44 |
| 7 | Boston, MA | $36,242 | $17.42 |
| 8 | Shirley, NY | $35,810 | $17.22 |
| 9 | Colorado Springs, CO | $35,211 | $16.93 |
| 10 | Chicago, IL | $35,193 | $16.92 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $102,266 | $49 | - |
| 2 | Customer Account Executive | $68,363 | $33 | - |
| 3 | Customer Care Consultant | $59,945 | $29 | - |
| 4 | Retention Representative | $53,429 | $26 | - |
| 5 | Telephone Representative | $49,164 | $24 | - |
| 6 | Account Executive/Customer Service | $48,468 | $23 | - |
| 7 | Customer Solutions Specialist | $46,983 | $23 | - |
| 8 | Technical Service Representative | $46,933 | $23 | - |
| 9 | Bilingual Sales Representative | $46,069 | $22 | - |
| 10 | Customer Service Senior Associate | $45,568 | $22 | - |