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What does a logistics associate do?

Updated January 8, 2025
7 min read
What does a logistics associate do

As a logistics associate, they assist with the timely distribution, storage, delivery, and inspection of products, both for incoming and outgoing. Logistics associates are needed to manage and maintain the inventory of products and materials. They process incoming and outgoing shipments, inspecting incoming shipments, entering and updating to the digital database for easier tracking. The job of logistics associates can vary based on the types of materials they handle and the environment where they work. They work independently and primarily report to a warehouse or retail manager.

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Logistics associate responsibilities

Here are examples of responsibilities from real logistics associate resumes:

  • Manage supply reorders, printing labels, domestic shipping, service and software support with FedEx.
  • Supply documentation to freight forwarders and carriers as necessary.
  • Work with freight forwarders to resolve issues and solve problems regarding transportation internationally and domestically.
  • Clean, sterilize, and fully stock ambulances prior to shift.
  • Put together freight for outgoing shipments, both LTL and small package.
  • Complete daily parcel and LTL orders, maintain inventory levels, and collaborate with multiple departments on large projects.
  • Check the records in JD Edwards (MRP) system to coordinate with other departments, carriers and customers.
  • Produce weekly/monthly KPI management reporting and analysis.
  • Monitor EDI and reconcile customer purchasing agreements.
  • Code VBA to automatically generate individual rate addendums for carriers.
  • Maintain customer delivery time windows and customer database network system.
  • Update information for each customer maintains customer delivery time windows.
  • Collaborate with engineering team to troubleshoot and resolve product quality issues.
  • Identify and troubleshoot problem area in movement and recommends solutions to management.
  • Utilize RF scanning technology to ensure accurate product replenishment and inventory merchandise data into wireless systems.

Logistics associate skills and personality traits

We calculated that 27% of Logistics Associates are proficient in Standard Operating Procedure, Cycle Counts, and Physical Inventory. They’re also known for soft skills such as Communication skills, Customer service skills, and Organizational skills.

We break down the percentage of Logistics Associates that have these skills listed on their resume here:

  • Standard Operating Procedure, 27%

    Performed housekeeping duties to maintain a safe working environment in accordance with 5S practices and departmental standard operating procedures.

  • Cycle Counts, 25%

    Assist in processing and replenishing merchandise and monitoring floor stock as well participated in year-end inventory and cycle counts.

  • Physical Inventory, 19%

    Entered inventory transactions using SAP, including physical inventory counts and accounting reconciliations.

  • Shipping Receiving, 5%

    Possess competent knowledge of shipping receiving property.

  • Pallet Jack, 3%

    Use pallet jacks, power pallet jacks, cherry pickers & forklift to maneuver loads of merchandise.

  • Pallets, 2%

    Received and unloaded cartons and/or pallets from inbound trailers; electrically operated conveyor and stacked cartons into an outbound trailer.

"standard operating procedure," "cycle counts," and "physical inventory" are among the most common skills that logistics associates use at work. You can find even more logistics associate responsibilities below, including:

Communication skills. One of the key soft skills for a logistics associate to have is communication skills. You can see how this relates to what logistics associates do because "logisticians need strong communication skills to collaborate with colleagues and do business with suppliers and customers." Additionally, a logistics associate resume shows how logistics associates use communication skills: "maintained communication with customers to ensure that they obtained the highest quality of customer service. "

Customer service skills. Another soft skill that's essential for fulfilling logistics associate duties is customer service skills. The role rewards competence in this skill because "logisticians must know the needs of their customers in order to coordinate the movement of materials between suppliers and customers." According to a logistics associate resume, here's how logistics associates can utilize customer service skills in their job responsibilities: "assist customers with purchases; operate cash register; attend fitting room; stock merchandise and rework floors as needed. "

Organizational skills. logistics associates are also known for organizational skills, which are critical to their duties. You can see how this skill relates to logistics associate responsibilities, because "logisticians must be able to keep detailed records and simultaneously manage several projects in a fast-paced environment." A logistics associate resume example shows how organizational skills is used in the workplace: "secure and control weapons and ammunition in security areas *maintain automated supply system for accounting of organizational and installation supplies and equipment"

Problem-solving skills. A big part of what logistics associates do relies on "problem-solving skills." You can see how essential it is to logistics associate responsibilities because "logisticians must handle unforeseen issues, such as delivery problems, and adjust plans as needed to resolve the issues." Here's an example of how this skill is used from a resume that represents typical logistics associate tasks: "provided outstanding customer service by effectively identifying their needs, and offering the best solution to"

Most common logistics associate skills

The three companies that hire the most logistics associates are:

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Compare different logistics associates

Logistics associate vs. Demand planner

A demand planner specializes in conducting research and analysis to develop forecast models that will help determine a supply chain's demands. They are also responsible for monitoring the inventory of products, maintaining knowledge and awareness on the latest trends, producing progress reports and presentations, establishing demand plans, and detecting any changes in the forecast, reporting them to management right away. Furthermore, as a demand planner, it is essential to coordinate with everyone in the team, all while adhering to the company's policies and standards.

The annual salary of demand planners is $45,908 higher than the average salary of logistics associates.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both logistics associate and demand planner positions are skilled in inventory control, customer orders, and customer service.

These skill sets are where the common ground ends though. The responsibilities of a logistics associate are more likely to require skills like "standard operating procedure," "cycle counts," "physical inventory," and "shipping receiving." On the other hand, a job as a demand planner requires skills like "supply chain," "logistics," "strong analytical," and "continuous improvement." As you can see, what employees do in each career varies considerably.

Demand planners really shine in the technology industry with an average salary of $102,478. Comparatively, logistics associates tend to make the most money in the professional industry with an average salary of $41,047.demand planners tend to reach higher levels of education than logistics associates. In fact, demand planners are 10.4% more likely to graduate with a Master's Degree and 0.3% less likely to have a Doctoral Degree.

Logistics associate vs. Supply planner

A supply planner is primarily in charge of maintaining a company's inventory of supplies, ensuring all are sufficient and efficient. Their responsibilities revolve around monitoring and counting the inventory, maintaining accurate records, reviewing receipts and other documentation, anticipating product demands, and liaising with vendors and suppliers. Should there be any supply emergencies or issues, one must visit manufacturers or suppliers. There may also be instances where one has to lift products and propose changes in the inventory processes.

Supply planner positions earn higher pay than logistics associate roles. They earn a $34,223 higher salary than logistics associates per year.Only some things about these jobs are the same. Take their skills, for example. Logistics associates and supply planners both require similar skills like "inventory control," "customer orders," and "purchase orders" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that logistics associate responsibilities requires skills like "standard operating procedure," "cycle counts," "physical inventory," and "shipping receiving." But a supply planner might use other skills in their typical duties, such as, "supply chain," "logistics," "demand planning," and "continuous improvement."

Supply planners earn a higher average salary than logistics associates. But supply planners earn the highest pay in the technology industry, with an average salary of $77,488. Additionally, logistics associates earn the highest salaries in the professional with average pay of $41,047 annually.supply planners earn higher levels of education than logistics associates in general. They're 9.0% more likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

Logistics associate vs. Supply chain planner

The job of supply chain planners, or logisticians, is to plan, develop, and schedule project management tools in support of an organization's operations. They are responsible for managing and monitoring inventories, forecasting production and sales levels, and tracking response time and delivery performance. Other duties include analyzing the levels of finished products, developing and monitoring production plans, and generating reports. Supply chain planners are also responsible for supervising other team members and ensuring that customer service best practices are followed.

On average scale, supply chain planners bring in higher salaries than logistics associates. In fact, they earn a $44,289 higher salary per year.By looking over several logistics associates and supply chain planners resumes, we found that both roles require similar skills in their day-to-day duties, such as "shipping receiving," "inventory control," and "customer orders." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a logistics associate is likely to be skilled in "standard operating procedure," "cycle counts," "physical inventory," and "pallet jack," while a typical supply chain planner is skilled in "supply chain," "supply chain planning," "logistics," and "continuous improvement."

Supply chain planners earn the best pay in the technology industry, where they command an average salary of $83,980. Logistics associates earn the highest pay from the professional industry, with an average salary of $41,047.When it comes to education, supply chain planners tend to earn higher degree levels compared to logistics associates. In fact, they're 9.9% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

Logistics associate vs. Planning specialist

A planning specialist is responsible for monitoring the project management procedures of an organization's operations, ensuring that the team meets budget goals and deadline deliverables. Planning specialists coordinate with suppliers and other third-party vendors for materials needed in the operations, as well as inspecting the efficiency and performance of equipment to prevent delays. They also manage the team's adherence to production schedule, task delegations, and output deliveries. A planning specialist must have excellent communication and organizational skills, especially in writing progress reports and performing other related administrative duties.

Planning specialists average a higher salary than the annual salary of logistics associates. The difference is about $32,791 per year.While both logistics associates and planning specialists complete day-to-day tasks using similar skills like inventory control, management system, and customer service, the two careers vary in some skills.

Even though a few skill sets overlap between logistics associates and planning specialists, there are some differences that are important to note. For one, a logistics associate might have more use for skills like "standard operating procedure," "cycle counts," "physical inventory," and "shipping receiving." Meanwhile, some responsibilities of planning specialists require skills like "logistics," "project management," "data analysis," and "continuous improvement. "

Planning specialists enjoy the best pay in the automotive industry, with an average salary of $75,251. For comparison, logistics associates earn the highest salary in the professional industry.In general, planning specialists hold higher degree levels compared to logistics associates. Planning specialists are 9.2% more likely to earn their Master's Degree and 0.4% more likely to graduate with a Doctoral Degree.

Types of logistics associate

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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