What does a logistics clerk do?
Logistics clerks are professionals who are responsible for regulating the supply chain of an organization by performing administrative tasks such as monitoring inventory levels, arranging transportation methods, and managing shipping schedules. These clerks are required to ensure that electronic or paper files are kept accurately and up-to-date so that they can track orders and answer billing questions. They must assist in inspecting orders that arrived in their facility so that they can identify damage and input information into their inventory records. Logistic clerks must also handle replacement for incorrect or damaged goods.
Logistics clerk responsibilities
Here are examples of responsibilities from real logistics clerk resumes:
- Complete documentation and manage inventory levels by utilizing ERP systems.
- Ship orders via USPS, FedEx, USPS, and DHL shipping software.
- Coordinate shipments (s) to/from USPS facilities.
- Used AS400 software to handle majority of day-to-day activities.
- Process all paperwork for delivery tickets or BOL s on incoming deliveries.
- Calculate all driver hours and city revenue statistics for in house payroll.
- Specialize in LTL freight across the country and produce goods out of Texas.
- Used AS400, windows PC and other office equipment to prepare documents daily.
- Schedule customer pickups for SAIA, FedEx, DHL & various other couriers.
- Utilize RF system to determine stock inventory for orders to be pick and ship.
- Document HAZMAT, split loads and freight that must be deliver by specific date.
- Load and unload trucks, perform counts and utilize RF gun to track shipments and inventory.
- Schedule outbound carriers to pick up customers loads, LTL and FTL as they become ready.
- Enter load orders for proper invoicing, bill of lading (BOL), and assignment to a driver.
- File quarterly payroll taxes for organization.
Logistics clerk skills and personality traits
We calculated that 23% of Logistics Clerks are proficient in Customer Service, Data Entry, and Inventory Control. They’re also known for soft skills such as Communication skills, Customer-service skills, and Detail oriented.
We break down the percentage of Logistics Clerks that have these skills listed on their resume here:
- Customer Service, 23%
Performed effectively in a customer service capacity while processing customer orders and expediting daily shipments.
- Data Entry, 16%
Prepare La-Z-Boy truck drivers reports including data entry of logbooks and monthly verification of inbound and outbound loads for corporate La-Z-Boy.
- Inventory Control, 9%
Maintained warehouse inventory control by conducting weekly inventory counts, and implementing minimum reorder points for all stocked items.
- Customer Orders, 8%
Complete financial paperwork related to customer orders and deliveries; provide information to accounting department to complete invoicing process.
- Shipping Receiving, 7%
Performed shipping receiving both physically and systematically.
- Outbound Shipments, 5%
Notified departments of deliveries and processed outbound shipments.
Common skills that a logistics clerk uses to do their job include "customer service," "data entry," and "inventory control." You can find details on the most important logistics clerk responsibilities below.
Communication skills. To carry out their duties, the most important skill for a logistics clerk to have is communication skills. Their role and responsibilities require that "material recording clerks are frequently in contact with suppliers, vendors, or managers and need to convey their company’s needs effectively." Logistics clerks often use communication skills in their day-to-day job, as shown by this real resume: "streamlined communications with customer service by providing accurate and up-to-date inventory information. "
Customer-service skills. Many logistics clerk duties rely on customer-service skills. "material recording clerks may interact with customers in order to respond to problems or complaints.," so a logistics clerk will need this skill often in their role. This resume example is just one of many ways logistics clerk responsibilities rely on customer-service skills: "worked as customer support for other sections, answering phone calls and email correspondence regarding shipping statuses. "
Detail oriented. Another skill that relates to the job responsibilities of logistics clerks is detail oriented. This skill is critical to many everyday logistics clerk duties, as "material and product inspecting clerks must pay attention to detail when checking items for defects, some of which are small and difficult to spot." This example from a resume shows how this skill is used: "processed incoming and outgoing inventory with attention to detail and accuracy data entry onto spreadsheets for management review"
Math skills. A big part of what logistics clerks do relies on "math skills." You can see how essential it is to logistics clerk responsibilities because "material recording clerks may need to calculate shipping costs or take measurements." Here's an example of how this skill is used from a resume that represents typical logistics clerk tasks: "conduct qualitative and quantitative analysis of logistics operations using ms excel. "
The three companies that hire the most logistics clerks are:
- Robert Half19 logistics clerks jobs
- Broadridge12 logistics clerks jobs
- LC Staffing
12 logistics clerks jobs
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Compare different logistics clerks
Logistics clerk vs. Supply technician
In a warehouse setting, a supply technician is responsible for handling all the incoming and outgoing products, ensuring accuracy in inventory and logistics. Most of the time, they are in charge of maintaining and keeping records, loading and unloading shipments and deliveries, verifying invoices, and processing documents. A supply technician often works under the supervision of a manager or supervisor, and it is essential to report any complicated issues that need to be resolved. Furthermore, one must adhere to the policies and regulations and maintain a safe environment for everyone.
There are some key differences in the responsibilities of each position. For example, logistics clerk responsibilities require skills like "customer orders," "outbound shipments," "freight bills," and "delivery schedules." Meanwhile a typical supply technician has skills in areas such as "patients," "rehabilitation," "storage management," and "dod." This difference in skills reveals the differences in what each career does.
Supply technicians earn the highest salaries when working in the technology industry, with an average yearly salary of $50,167. On the other hand, logistics clerks are paid more in the manufacturing industry with an average salary of $35,696.supply technicians tend to reach similar levels of education than logistics clerks. In fact, supply technicians are 1.5% more likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.Logistics clerk vs. Shipping and receiving associate
Usually, shipping and receiving associates work in retail or a warehouse to manage the incoming and outgoing materials and products. Shipping and receiving associates keep records of all the materials received and shipped. They develop the mailing labels as well as the shipping documents. It is their job to make sure that orders are filled appropriately. The skills necessary for this job include basic math, communication, organization, and attention to detail.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that logistics clerk responsibilities requires skills like "data entry," "freight bills," "delivery schedules," and "reconcile inventory." But a shipping and receiving associate might use other skills in their typical duties, such as, "pallets," "hand tools," "logistics," and "good communication."
On average, shipping and receiving associates earn a lower salary than logistics clerks. Some industries support higher salaries in each profession. Interestingly enough, shipping and receiving associates earn the most pay in the technology industry with an average salary of $35,683. Whereas logistics clerks have higher pay in the manufacturing industry, with an average salary of $35,696.shipping and receiving associates earn similar levels of education than logistics clerks in general. They're 1.9% less likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Logistics clerk vs. Shipper receiver
A shipper receiver is responsible for processing and packaging items for shipment and receiving incoming merchandise for warehouse storage. Shipper receivers assist in loading and unloading items from the distribution trucks, checking inventory receipts, inspecting the quality and quantity of the items, preparing shipping documents, and ensuring the cleanliness and orderliness of storage areas. They also update inventory records on the warehouse's database, administering orders and payments, and responding to the customer's inquiries and concerns. A shipper receiver should have a working knowledge of the mechanical industry, especially on operating warehouse tools and equipment safely and efficiently.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a logistics clerk is likely to be skilled in "customer service," "data entry," "freight bills," and "delivery schedules," while a typical shipper receiver is skilled in "pallets," "basic math," "electric pallet jack," and "load trucks."
Shipper receivers earn the highest salary when working in the construction industry, where they receive an average salary of $37,076. Comparatively, logistics clerks have the highest earning potential in the manufacturing industry, with an average salary of $35,696.shipper receivers typically earn similar educational levels compared to logistics clerks. Specifically, they're 1.9% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Logistics clerk vs. Receiving coordinator
Receiving coordinators keep records and verify the contents of shipping data. It requires arranging transportation of products as well as preparing incoming and outgoing products for shipping. A receiving coordinator will need to be conventional, logical, efficient, orderly, and organized for this role. They also need to follow all company guidelines and meet quality standards.
Types of logistics clerk
Updated January 8, 2025
