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Logistics coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Warren Beeler
Logistics coordinator example skills
Below we've compiled a list of the most critical logistics coordinator skills. We ranked the top skills for logistics coordinators based on the percentage of resumes they appeared on. For example, 22.6% of logistics coordinator resumes contained customer service as a skill. Continue reading to find out what skills a logistics coordinator needs to be successful in the workplace.

15 logistics coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how logistics coordinators use customer service:
  • Performed administrative procedures to maintain the logistics/shipping work flow, including answering the phone and emails providing excellent customer service.
  • Direct customer service interaction and coordination of loads, dispatching to drivers with constant communication to completion of delivery.

2. Work Ethic

Here's how logistics coordinators use work ethic:
  • Understand the coordination and collaborative work ethic between departments involved in logistics.
  • Set a personal example in safety, workmanship, punctuality, good housekeeping and positive work ethic for all co-workers.

3. On-Time Delivery

On-Time Delivery, or OTD, is a metric that measures the rate at which finished goods and deliveries are completed on time. This rate is measured by the overall number of units shipped within a specified time frame agreed upon by the consumer and supplier. On-Time Delivery allows suppliers' compliance with delivery deadlines, and hence their consistency, to be assessed using a continuous and collaborative development approach.

Here's how logistics coordinators use on-time delivery:
  • Secured and prepared import/export documents adhering to domestic and international regulations and ensured on-time delivery of the documents to customers.
  • Maintained excellent relationships with multiple domestic and international freight carriers and coordinated with customs brokers to ensure on-time delivery.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how logistics coordinators use data entry:
  • Coordinated national and international logistic operations; prepared delivery paper work, data entry, and shipments follow up.
  • Maintained accurate data entry of shipment information into designated system programs for monitoring and trace update to customer.

5. Freight Carriers

Here's how logistics coordinators use freight carriers:
  • Facilitate cost-effective transport and delivery of products to customers by cultivating relationships and developing rapport with various freight carriers.
  • Documented and filed claims with freight carriers and ensured financial reimbursement were accurate and reduced repeat occurrences.

6. Purchase Orders

Here's how logistics coordinators use purchase orders:
  • Ensured accuracy of physical inventory order sequence by entering inter-company purchase orders and inter-company transfers into the system following defined processes.
  • Implemented process improvements: analyzed and re-engineered purchase ordering, resulting in streamlined process and error minimization.

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7. Inventory Control

Here's how logistics coordinators use inventory control:
  • Designed and implemented operating procedures relevant to warehousing, inventory control and reconciliation, ensuring maintenance of quality and productivity standards.
  • Improved work area orderliness resulting in more accurate inventory control, fewer accidents, and an environment more conducive to productivity.

8. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how logistics coordinators use management system:
  • Researched and disputed invalid vendor invoices by identifying unnecessary supplemental charges, inaccurate discounts, and transportation management systems rating errors.
  • Integrated ARIBA Supply Chain Management system with Windfall Inventory Management system to improve inventory management, standardized reporting and accuracy.

9. Inbound Shipments

Inbound shipments refer to the transportation and movement of goods throughout the supply chain. Specifically, inbound shipments include the receipt of goods and raw materials from the supplier to the company. This is a pre-notification for new inventory to be shipped.

Here's how logistics coordinators use inbound shipments:
  • Maintained inventory control by ensuring all inbound shipments and interdepartmental stock transfers were accurately recorded within multiple applications.
  • Analyzed and evaluated customer data to provide improved routing for inbound shipments from Canada and Mexico.

10. Forwarders

Here's how logistics coordinators use forwarders:
  • Coordinate and monitor freight forwarders, customs brokers and trucking vendors for inbound and outbound door-to-door international and domestic refrigerated shipments.
  • Expedite the completion of emergency orders by contacting work areas including Warehouse Facility Supervisors, Regional DPSC personnel and freight forwarders.

11. Customer Orders

Here's how logistics coordinators use customer orders:
  • Worked directly with sales on several customer specific requirements from these facilities to ensure customer orders were shipped correctly.
  • Organized inventory in an extremely fast paced environment where customer orders were often created and modified last minute.

12. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how logistics coordinators use ltl:
  • Scheduled raw material pick up, LTL pick up and any communication and support of drivers, brokers & purchasing agent.
  • Work with all parties involved in transportation; OTR, rail and LTL companies in order to meet the OTD goals.

13. Outbound Shipments

Here's how logistics coordinators use outbound shipments:
  • Inspected and packaged all outbound shipments to meet required domestic and international specifications, coordinated and scheduled shipments with vendor carriers.
  • Secured required transportation permits for outbound shipments and participated in administration of supply agreements for ocean and ground carriers.

14. Inventory Management

Here's how logistics coordinators use inventory management:
  • Provided accurate and timely inventory management including physical inventory reconciliation.
  • Experience with metric orientated logistics/warehousing/inventory management processes.

15. Freight Forwarders

Freight forwarders are the companies that ship products from source to final destination.

Here's how logistics coordinators use freight forwarders:
  • Worked directly with Freight Forwarders to ensure successful and timely delivery to the international customer base.
  • Interact and communicate with other departments as well as freight forwarders/shipping lines.
top-skills

What skills help Logistics Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What logistics coordinator skills would you recommend for someone trying to advance their career?

Warren Beeler

Western Kentucky University

1. Communications or social skills, 2. a knowledge of logistics (tracking and traceability)
Do you want to know more?
Read more about what experts have to say about logistics coordinator

List of logistics coordinator skills to add to your resume

The most important skills for a logistics coordinator resume and required skills for a logistics coordinator to have include:

  • Customer Service
  • Work Ethic
  • On-Time Delivery
  • Data Entry
  • Freight Carriers
  • Purchase Orders
  • Inventory Control
  • Management System
  • Inbound Shipments
  • Forwarders
  • Customer Orders
  • LTL
  • Outbound Shipments
  • Inventory Management
  • Freight Forwarders
  • TMS
  • RMA
  • ERP
  • International Shipments
  • Hazmat
  • Troubleshoot
  • Export Compliance
  • Customer Satisfaction
  • Hazardous Materials
  • Logistics Operations
  • KPI
  • Supply Chain Planning
  • Logistics Support
  • EDI
  • BOL
  • ETA
  • Cost Savings
  • Cycle Counts
  • ISO
  • Order Processing
  • Third-Party Logistics
  • Sales Orders
  • AS400
  • Delivery Appointments
  • Distribution Centers
  • Delivery Schedules
  • AES
  • FDA
  • Customer Complaints
  • Track Shipments
  • FedEx
  • Exceptional Time Management
  • FTL
  • Freight Rates

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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