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Logistics lead skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Warren Beeler
Below we've compiled a list of the most critical logistics lead skills. We ranked the top skills for logistics leads based on the percentage of resumes they appeared on. For example, 16.7% of logistics lead resumes contained customer service as a skill. Continue reading to find out what skills a logistics lead needs to be successful in the workplace.

15 logistics lead skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how logistics leads use customer service:
  • Managed a wide variety of customer service and administrative tasks to effectively assist customers.
  • Increased retention of current customers by implementing customer service improvement programs.

2. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how logistics leads use continuous improvement:
  • Ensured the execution and continuous improvement of logistical processes.
  • Captain and team member of several successful cost reduction teams for previous employer and suppliers using several methods for continuous improvement.

3. Inventory Control

Here's how logistics leads use inventory control:
  • Ensured compliance to operational, safety, or inventory control procedures and security standards.
  • Inventory control management for customers equipment, pick/pack/ship.

4. Inventory Management

Here's how logistics leads use inventory management:
  • Support all facets of inventory management including Physical Inventory, Store Fulfillment and Divisional Inventory Standards.
  • Received incoming material, processed purchase orders and daily receipts into the inventory management system.

5. Commodities

Here's how logistics leads use commodities:
  • Assembled and coordinated the necessary distribution plans for all commodities to 6 Companies consisting of 176 Soldiers each.
  • Obtained schedule b numbers for export commodities.

6. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how logistics leads use safety procedures:
  • Ensured all team members follow established OSHA safety procedures for lifting and operating large equipment
  • Implement health and safety procedures, managing staff training issues, motivating other members of the team and setting objectives.

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7. Lean Six Sigma

Here's how logistics leads use lean six sigma:
  • Mentored colleagues through Lean Six Sigma, Project Management and Change Management Methodologies.

8. Customer Issues

Here's how logistics leads use customer issues:
  • Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.
  • Attained productivity goals while resolving customer issues for customer under the commercial vehicle division.

9. Process Improvement

Here's how logistics leads use process improvement:
  • Identify process improvements within the assigned areas of responsibility; develop and implement effective solutions.
  • Provided logistics leadership through implementation and ongoing process improvements of the end-to-end logistics process.

10. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how logistics leads use erp:
  • Enter into Intuitive ERP database the nature, quantity, value, or location of material, issued to work orders.
  • Utilized SQL, Microsoft Access, ERP, and Microsoft Office Suite to maintain budget data and inventory records.

11. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how logistics leads use sigma:
  • Utilized Lean/Six Sigma Simple Problem Solving to drive improvement in O&S from 98.7% to 99.7%.
  • Worked with internal departments to create and implement technological solutions and advancement for program effectiveness using Lean Six Sigma methods

12. Shipping Receiving

Here's how logistics leads use shipping receiving:
  • Supervised one shipping receiving employee.
  • Forecasted peak seasons of shipping receiving traffic and rapid return labels for both B2C and B2B businesses on a quarterly basis.

13. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how logistics leads use management system:
  • Supported development of the Logistics Information Management System, Learning Management System, and Learning Content Management System requirements.
  • Developed and implemented material flow management systems to meet production requirements.

14. Logistics Operations

Here's how logistics leads use logistics operations:
  • Coordinate logistics team to ensure safety and efficiency in all logistics operations
  • Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.

15. KPI

Here's how logistics leads use kpi:
  • Involved in Developing KPI's for OTC & Logistics by providing the functional specifications for the development team.
  • Set internal and external Key Performance Indicators (KPI's) and strong vendor management capabilities.
top-skills

What skills help Logistics Leads find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What logistics lead skills would you recommend for someone trying to advance their career?

Warren Beeler

Western Kentucky University

1. Communications or social skills, 2. a knowledge of logistics (tracking and traceability)

List of logistics lead skills to add to your resume

The most important skills for a logistics lead resume and required skills for a logistics lead to have include:

  • Customer Service
  • Continuous Improvement
  • Inventory Control
  • Inventory Management
  • Commodities
  • Safety Procedures
  • Lean Six Sigma
  • Customer Issues
  • Process Improvement
  • ERP
  • Sigma
  • Shipping Receiving
  • Management System
  • Logistics Operations
  • KPI
  • Lean Manufacturing
  • Warehouse Operations
  • Global Logistics
  • TMS
  • WMS
  • Forwarders
  • Customer Orders
  • Purchase Orders
  • DOD
  • Sops
  • FDA
  • Cost Savings
  • Logistics Support
  • Logistics Processes
  • Direct Reports
  • Cycle Counts
  • Third-Party Logistics
  • MRP
  • Order Management
  • RF
  • Distribution Centers
  • Performance Evaluations
  • RFP
  • Performance Reviews
  • LTL
  • Sales Floor
  • Business Systems
  • Hazmat
  • Supply Support
  • ILS
  • Simplification
  • GFE
  • EDI
  • Hazardous Materials
  • Strategic Sourcing

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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