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Logistics manager skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Warren Beeler,
Keith Hassell
Logistics manager example skills
Below we've compiled a list of the most critical logistics manager skills. We ranked the top skills for logistics managers based on the percentage of resumes they appeared on. For example, 15.6% of logistics manager resumes contained customer service as a skill. Continue reading to find out what skills a logistics manager needs to be successful in the workplace.

15 logistics manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how logistics managers use customer service:
  • Prepared delivery schedules and contributed in lower operating costs strategically planning and managing logistics, warehouse, transportation and customer services.
  • Implemented RF Scanning to provide real time information to the customer service department, ultimately yielding significant improvement in customer satisfaction.

2. Supply Chain

A supply chain is a network or a sequence by which finished products of a company are distributed to retailers and then supplied to the end-users. The distribution of products and services from the production line to the final buyers is carried out in a series of steps including; manufacturing, transportation, and their distribution. The whole supply chain consists of different entities including; manufacturers, transportation, warehouses, suppliers, and retailers. The entities ensure that the products retain their originality while also minimizing the cost of delivery.

Here's how logistics managers use supply chain:
  • Lead supply chain operations, including inventory control, materials management, production coordination, and development of logistics management strategies.
  • Provided structured feedback and action items to all customers and support groups regularly which increased effectiveness of overall supply chain.

3. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how logistics managers use continuous improvement:
  • Developed continuous improvement operational processes.
  • Ensured the successful execution and continuous improvement of processes integrating lessons learned to continuously improve the company's competitive edge.

4. On-Time Delivery

On-Time Delivery, or OTD, is a metric that measures the rate at which finished goods and deliveries are completed on time. This rate is measured by the overall number of units shipped within a specified time frame agreed upon by the consumer and supplier. On-Time Delivery allows suppliers' compliance with delivery deadlines, and hence their consistency, to be assessed using a continuous and collaborative development approach.

Here's how logistics managers use on-time delivery:
  • Managed all freight in transit by obtaining adequate updates from carriers/drivers to monitor movement and ensure on-time delivery.
  • Identified operational weaknesses and developed innovative systems to increase efficiency while receiving a 100% on-time delivery rate.

5. Process Improvement

Here's how logistics managers use process improvement:
  • Champion process improvement initiatives throughout implementation of highly effective procedures for third party logistic (3PL) customers and production solutions.
  • Identified and implemented opportunities for process improvement, cost savings, leverage of technology and improved service within the distribution network.

6. Customer Satisfaction

Here's how logistics managers use customer satisfaction:
  • Recognized potential cost savings initiatives and implemented strategic plans to Increase efficiency, quality and customer satisfaction, while reducing losses.
  • Implemented improved customer service order entry software and training programs for customer service representatives resulting in improved customer satisfaction and retention.

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7. Inventory Control

Here's how logistics managers use inventory control:
  • Directed the activity of Shipping/Receiving, Inventory Control, Transportation and Order Fulfillment requirements including material kitting in support of manufacturing.
  • Expedited delivery of urgently required items through correspondence and/or telephone calls to inventory control points, manufacturers, or transportation channels.

8. Logistics Support

Here's how logistics managers use logistics support:
  • Performed quality assurance, training and readiness with seamless transition to combat operations and providing integrated engineering and logistics support.
  • Organized logistics support activities such as maintenance planning and repair analysis; maintained constant awareness of advances in logistics technology.

9. Direct Reports

Here's how logistics managers use direct reports:
  • Coach and develop a diverse group of direct reports utilizing cultural competence and generational differences management skills.
  • Provide primary professional and performance management which include writing and conducting reviews of all direct reports.

10. Purchase Orders

Here's how logistics managers use purchase orders:
  • Developed and implemented the purchase order process including warehouse logistics and SharePoint integration, which streamlined processes and savings.
  • Facilitate ongoing positive relationships with customers and vendors to maintain the seamless execution of purchase orders and negotiations.

11. Logistics Operations

Here's how logistics managers use logistics operations:
  • Headed logistics operations for a combat support Military Police Company prepared to rapidly deploy and conduct military police support operations worldwide.
  • Established monthly scorecard with contract packaging company and 3rd party logistics operation that led to improved warehouse utilization and customer service.

12. Chain Management

Here's how logistics managers use chain management:
  • Mentored all program administrators and unit leadership on all distribution, transportation, and supply chain management operations within the organization.
  • Manage material and supply chain management database systems as subject matter expert, processing information retrievals and ensuring database integrity.

13. Inventory Management

Here's how logistics managers use inventory management:
  • Developed and established Distribution Center structure (Receiving/Picking/Inventory Management/Transportation/Administration).
  • Applied established supply inventory management principles and methods to analyze and proved resolutions to issues and problems of a procedural nature.

14. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how logistics managers use management system:
  • Implemented a Warehouse Management System that increased the data accuracy and improved labor efficiency by eliminating paper work and reducing headcount.
  • Plan or implement material flow management systems to meet production requirements while creating policies or procedures for logistics activities.

15. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how logistics managers use ltl:
  • Trained dispatchers in LTL carrier selection/management and claim management.
  • Consolidated LTL shipments across multiple origins and destinations.
top-skills

What skills help Logistics Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What logistics manager skills would you recommend for someone trying to advance their career?

Warren Beeler

Western Kentucky University

1. Communications or social skills, 2. a knowledge of logistics (tracking and traceability)

What technical skills for a logistics manager stand out to employers?

Keith HassellKeith Hassell LinkedIn profile

Executive Director of Career & Professional Development, Sacred Heart University

Employers are increasingly looking for applied skillsets and additional certifications to set a candidate apart. Sacred Heart University has recently launched a remote work certification, which houses three modules - focusing on the remote worker, the remote team and the remote leader, providing the tools and resources to comfortably leverage and utilize virtual platforms at various organizations. Additional specialized training, certifications and more are great selling tools pending on the specific area of interest. Certifications are common in areas such as project management, sales, IT/network/software, Google application and more. The candidate needs to think, "What can I do that is beyond my coursework to show I am passionate about my field? How do I make myself stand out?" Certifications is an attainable way to do this.
In addition, soft skills continue to be equally important in today's job market. NACE (the National Association of Colleges and Employers) identified seven core competencies that employers seek from entry level candidates which include critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work ethic, career management and global/intercultural fluency.
Do you want to know more?
Read more about what experts have to say about logistics manager

List of logistics manager skills to add to your resume

The most important skills for a logistics manager resume and required skills for a logistics manager to have include:

  • Customer Service
  • Supply Chain
  • Continuous Improvement
  • On-Time Delivery
  • Process Improvement
  • Customer Satisfaction
  • Inventory Control
  • Logistics Support
  • Direct Reports
  • Purchase Orders
  • Logistics Operations
  • Chain Management
  • Inventory Management
  • Management System
  • LTL
  • ERP
  • Sigma
  • DOD
  • Warehouse Operations
  • TMS
  • Cost Savings
  • ISO
  • Cycle Counts
  • Corrective Action
  • Physical Inventory
  • Hazmat
  • HR
  • Forwarders
  • Cost Reduction
  • Hazardous Materials
  • Property Accountability
  • Customer Issues
  • FDA
  • Logistics Activities
  • Freight Forwarders
  • WMS
  • Logistics Systems
  • Business Analysis
  • Outbound Shipments
  • MRP
  • Customer Orders
  • Distribution Centers
  • Inventory Accuracy
  • Freight Costs
  • Third-Party Logistics
  • Process Documentation
  • International Shipments
  • EDI
  • Supply Support
  • Production Planning

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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