Logistics operations manager jobs near me - 2,605 jobs

A leading digital operations management company is seeking a Senior Director of Platform Product Management. This role focuses on guiding product strategy and fostering high-performing teams. The ideal candidate will have 6-10+ years in technical product management, particularly in a B2B SaaS environment, and will possess strong integration architecture knowledge. The position offers a competitive salary range of $200,000 to $337,000, along with potential for bonuses and equity. #J-18808-Ljbffr

About the Opportunity Are you a seasoned logistics professional ready to take your career to the next level? Our client, a respected leader in the aviation and aerospace industry, is seeking an experienced Export & Logistics Manager to oversee and optimize both domestic and international logistics operations. In this role, you'll leverage your expertise in export compliance, packing and shipping, inventory control, and warehouse operations to support global aviation programs. This is an excellent opportunity for a detail-driven leader who thrives in a fast-paced, highly regulated environment and wants to make a meaningful impact on operational efficiency and compliance. Key Responsibilities Plan and coordinate domestic and international shipments with full door-to-door visibility and tracking. Ensure compliance with export regulations, FAA/Part 145 requirements, HazMat rules, and customer specifications. Perform and oversee Mil-Spec and government-compliant packaging, ensuring all materials and documentation meet required standards. Process and audit shipments for accuracy; resolve freight discrepancies and manage claims as needed. Schedule transportation and maintain strong working relationships with freight forwarders, carriers, and vendors. Oversee warehouse operations, including material handling, inventory control, and hazardous materials compliance. Lead, train, and develop logistics, shipping, and warehouse team members. Utilize logistics, ERP, and workflow systems to improve efficiency and implement cost-reduction initiatives. Qualifications & Experience Bachelor's degree and/or a minimum of five (5) years of progressive logistics experience, or an equivalent combination. At least two (2) years of aviation-related experience; Part 145 experience is strongly preferred. Proven experience with Mil-Spec packaging and military or federal government packing standards. Strong knowledge of international exports, freight auditing, inventory control, logistics management, and ERP systems. HazMat shipping experience with a valid HazMat training certification. Excellent organizational, analytical, and problem-solving skills. Strong communication, interpersonal, and leadership abilities with the capacity to manage multiple priorities. Benefits & Perks Comprehensive health benefits package. 401(k) retirement plan. Ongoing professional growth and development opportunities. Supportive work environment focused on precision, compliance, and innovation. Opportunity to directly impact logistics efficiency and operational success. Why Apply Through Total Aviation Staffing? Total Aviation Staffing specializes in connecting aviation professionals with premier opportunities across the industry, including: Commercial Aviation - Passenger airlines, cargo operations, and aircraft leasing. Business & General Aviation - Corporate jets, charter services, and private aviation. MRO & Aftermarket Services - Maintenance, repair, overhaul, and parts distribution. Aerospace & Defense - Military aviation, defense programs, and space systems. Aviation Technology & Manufacturing - OEMs, avionics, propulsion, and emerging technologies. Even if this role isn't the perfect fit, applying with us gives you access to exclusive opportunities that may not be publicly advertised. With Total Aviation Staffing, you gain: Access to top aviation and aerospace employers. Priority consideration for multiple job openings. Expert career guidance from specialized aviation recruiters. Apply today and take the next step in advancing your aviation career.

A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation. #J-18808-Ljbffr

As a member of the Mission Essential Enterprise Shared Services group, this position will support all Mission Essential companies. Based out of New Albany, OH, the Logistics Manager determines support requirements for facilities, personnel, safety, and maintenance, and performs a variety of routine procurement tasks involving materials, supplies and/or services. This role works with the leadership in developing and updating the departmental budget and provides accurate use and planning data. Understands and performs all duties within published procedures for inventory management and accounting. This role is also responsible for all facilities projects and services requiring a strong understanding of commercial real estate leases, construction project management, and related contracts for goods and services. The role further oversees the property management system for all MEG & related Programs to include the use of the federal Procurement Integrated Enterprise Environment (PIEE) system and the associated GFP reporting, tracking, auditing, and disposal. Essential Duties and Responsibilities: Maintain procurement files and ensure associated expenses are tracked and properly reported. Coordinate with Accounts Payable department as required for resolution of issues with supplier invoices and reviews/approves all invoices billed to the Logistics and Facilities budgets. Analyze and evaluate design concepts to satisfy support requirements. Study the relative supportability of alternative concepts, report findings and make recommendations. Support Business Development and Operations with Property, Leasing and cost data for proposed offices and expansions. Determine logistic support sequences and time phasing. Anticipate logistics problems related to operational area and environmental and human factors; determine contingency requirements and solutions. Perform a variety of administrative and supply functions including receipt and issue of property with all associated paperwork. May design and conduct research or technical studies to support logistic functions. Provide leadership for direct reports. Assist with required inventories and inspections as required. Ensure compliance of all policies and procedures. Maintain 100% property accountability of all Mission Essential and government property. Oversee shipping and receiving operations and ensure compliance with established procedures. Execute purchase requests and statements of work and evaluate service contracts. Perform other duties as assigned. Maintain ITAR registration & FFL. Minimum Qualifications: Eight or more (8+) years of specialized military or governmental logistical and property management experience Experience and familiarity with the military services and USG contracting agencies (DCMA, DCAA, DCSA). Extensive experience working with engineers, architects, and senior leaders to locate, lease, design and construct office spaces. Extensive successful Project Management experience in Construction, Real Estate and Property Management. Must be eligible for a Secret security clearance. Must have a valid driver's license Working knowledge of logistics systems and techniques. Experience supporting deployed military contingency operations. Must be skilled with MS Office (Word, Excel, Outlook, and Project). Desired Experience: Degree in Business/Logistics/Supply Chain Management/Construction Management preferred. Logistically qualified former Senior NCO or Field Grade Officer with greater than 10 years of supply chain, property and facility management experience is desired Senior management experience of more than 4 personnel is desired CPPM certification through NPMA strongly preferred. PMP certification and project management experience strongly preferred. Previous experience working with logistics and prior. A working knowledge of SCIF construction and maintenance is highly desirable. Extensive Construction, Real Estate, and Property Management experience.

The Logistics and Distribution Manager oversees the end-to-end movement, storage, and distribution of goods to ensure products are delivered on time, in full, and at optimal cost. This role is responsible for managing warehouse operations, transportation networks, inventory accuracy, and service-level performance while driving continuous improvement across the supply chain. Position Responsibilities Distribution & Transportation Management Plan, schedule, and optimize daily outbound and inbound shipments. Select, negotiate, and manage third-party (3PL) carriers and freight partners. Monitor freight costs, delivery performance, and compliance with service agreements. Ensure adherence to all transportation regulations (DOT, OSHA, hazmat as applicable). Warehouse Operations Oversight Oversee receiving, put-away, picking, packing, and shipping processes. Maintain accurate inventory records and ensure effective cycle-count programs. Implement warehouse layout optimization, slotting improvements, and material handling efficiencies. Ensure equipment availability, safety compliance, and facility maintenance. Inventory & Supply Alignment Maintain optimal inventory levels in alignment with demand forecasts and sales plans. Identify and mitigate supply/demand imbalances such as stockouts, excess, and capacity issues. Support decisions on safety stock levels, replenishment parameters, and SKU lifestyle management. Data Analysis & Reporting Monitor forecasting KPIs (e.g., MAPE, bias, forecast accuracy, service level, inventory turns). Conduct root cause analysis on forecast errors and implement improvement action plans. Develop dashboards and reporting tools to enhance visibility and decision-making. Cross-Functional Collaboration Collaborate closely with Sales team to understand customer insights, pipeline changes, promotional impacts, and market intelligence. Work with Marketing to incorporate new product launches, campaigns, and seasonal trends into the forecast. Partner with Finance to align demand forecasts with financial projections and budgeting cycles. Process & Systems Improvement Drive adoption of advanced planning systems (APS), forecasting tools, and automation. Standardize forecasting processes and documentation across the organization. Apply best practices in statistical modeling, segmentation, and demand sensing. All other duties as assigned. Position Requirements Bachelor's degree in Supply Chain, Business, Statistics, Analytics, or related field. 5-10+ years of experience in demand planning, forecasting, or supply chain analytics. Strong analytical skills and proficiency with forecasting tools (APS, ERP, Excel, statistical models). Excellent communication, facilitation, and stakeholder management abilities. Ability to translate data insights into actionable business decisions. Experience with S&OP or Integrated Business Planning preferred. Certifications such as APICS/CPIM/CSCP or IBF's CPDF/CPF preferred.

About the Team PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards. Franchise Consulting & Enablement: Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards. Client & Customer Experience: Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models. Field Team Management: Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level. Strategic Implementation: Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements. Financial Stewardship: Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability. Regulatory & Clinical Compliance: Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation. Cross-Functional Collaboration: Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment. Qualifications: 10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators Proven track record of driving customer experience initiatives in a clinical or retail environment Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred Deep financial acumen, including P&L management and budget forecasting Ability to lead and inspire cross-functional and geographically distributed teams In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil' Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here:************************************************ Check out Associate stories and share in some celebrations at PetSmart:************************************ Explore PetSmart Benefits here:****************************** If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. #J-18808-Ljbffr

The Senior Logistics Manager reports to the Director of Operations. This role is responsible for strategically developing, implementing, and maintaining systems that allow for cost effective, efficient movement of raw materials and delivered finished goods within Cascade Steel Scrap (CSRM), a business unit of Radius Recycling. The effective management of two main large warehouses with 550,000 tons of finished steel storage and movements in a unionized environment. The SSCM is responsible for ensuring that CSRM's logistical operations are compliant with the company's Health, Safety, and Environmental regulations. The SSCM must strive for continuous improvement within operations and challenge conventional thinking in order to obtain the most efficient solutions to issues. This position operates within broadly established parameters. The SSCM will oversee the transportation activities of all CSRM facilities to optimize the use of equipment, facilities and personnel in the movement of scrap materials, waste materials, and/or delivered goods. The SSCM ensures that the vehicle and rail fleet are appropriate for the business. Essential Functions Environmental and Health & Safety (H&S) Ensures all CSRM and Radius Recycling Health, Safety and Environmental standards and policies are strictly adhered to. Manage recommendations for improving health, safety, or environmental conditions. Assesses corrective actions and initiates viable solutions. Encourages the reporting of any control violations. Implements and monitors DOT Compliance and safety structures for internal and external fleets. Operational Performance & Best Management Practices Studies and assesses regional transportation structure for trucking and rail movement of scrap material, raw materials and delivered goods. Develop, implement, and monitor tracking systems for equipment and activities. Maintains policies and procedures to ensure efficient operations, maintaining adequate internal controls. Reviews all work requests and determines what requests will be initiated. Utilizes best practices, benchmarks, and metrics (KPIs) to improve organization. Develops and implements plans for a regional transportation infrastructure. Budgeting & Forecasting Responsible for budgeting and forecasting and responsible for service provider negotiations. Liaises with vendors and other corporate departments to perform ROI calculations and cash flow projections. Collaborates with Financial Business Partner(s) to standardize chart of accounts for accurate cost projections, etc., and report to senior management. Oversees inventory turns and cycle counts. Administrative Management Reviews performance of direct reports. Provide performance management. Interviews prospective management and/or production employees. Ensures all training is current. Works with Human Resources personnel to prepare job descriptions. Internal Control Responsibilities Supports the Company's Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business. Communicate upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Approve SOX controls. Supervisory Responsibility Direct supervisory authority over logistics departments with focus on finished products and raw material movements. Direct and indirect authority over logistics functions including: Transportation Planner(s) Dispatcher(s) Drivers Interpersonal Contacts Internal contacts include managerial to executive level personnel throughout the Company. External contacts include national vendors, suppliers, contractors, etc. Communicates via phone, email, and face-to-face contact with others, specifically the divisions of the Schnitzer Group. Job Conditions Standard office environment associated with industrial settings. This position can be exposed to all weather conditions. Physical hazards are present due to the equipment and machinery used throughout the scrap yards and the presence of scrap itself. Travel is required, estimated at 25%. In particular frequent travel is expected in between North Portland and McMinnville. Work pressure can be substantial during peak times, requiring considerable adaptability. Disturbances of workflow, and/or irregularities in work schedule are expected and occur on an intermittent basis. Offsite work involves meeting in person with current or potential customers and/or visiting other Schnitzer locations. Handling multiple issues regarding scheduling, safety, and maintenance increases pressure. Physical Activities Required To Perform Essential Functions Ability to: lift and carry up to 10 pounds occasionally; sit for extended periods of time, up to 6-8 hours per day; write by hand and keyboard for extended periods of time, up to 6-8 hours per day; assemble papers, staple, file; apply sufficient force to open and close file drawers. Ability to communicate by speech and hearing continuously. Communication is primarily by phone, email and sometimes in person, with other departments within Radius. Visual acuity needed for close detail work, preparing and analyzing data figures, accounting, and computer use. Qualifications BS degree, preferably in transportation or logistics, or Logistics Certifications similar to APICS, SAPICS and relevant experience in high volume road and rail experience. Eight or more years of experience in transportation or distribution in a manufacturing/materials processing environment. Experience in scrap business and/or steel industry preferred but not required. Minimum five years of experience in truck and rail dispatching preferred. Previous experience required in an industrial/manufacturing environment in an organization with multiple operating units. Must possess a valid driver's license and be able to operate a motor vehicle. Skills Ability to handle multiple tasks and prioritize workload. Ability to effectively communicate through oral and written communications. Must be able to understand, speak and write English Solid computer competency including Microsoft Office, in particular Word and Excel, and previous experience with ERP systems. Attention to detail and accuracy Excellent math, organizational, and management skills Tact and ability to communicate on a professional level with employees, vendors, regulatory agencies, and staff of all levels to senior management, both orally and in writing. Ability to obtain and evaluate data on total operations and how to use that information Work under heavy pressure; apply principles of logical or scientific thinking to define problems, establish facts, and draw valid conclusions in controlled situations. This position offers competitive pay along with a variety of benefits including medical, dental and vision plans for both you and your dependents; 401k with company match, Flexible Time Off, and paid holidays. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in E-Verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr

Springs Window Fashions is hiring for a Director of Logistics based in our Middleton, WI Corporate Headquarters. This role can work remotely but is required to be in the Middleton office Monday-Wednesday weekly. This role will have a heavy emphasis on Transportation as well as identifying opportunities related to 3PL, cost & service levels, enhancing metrics & KPI's and driving continuous improvement within the function while partnering with senior leadership globally across all areas of the business. Company Overview Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 9,000 associates with locations in North America, Europe, and Asia. Our custom window treatments are available under the Bali, Graber, SunSetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. Our company has invested heavily building capabilities the last three years to become a leader in product innovation. As North America's premier window covering company, we're committed to creating a “Best Experience” for our consumers, channel partners and associates. We are bringing new innovations to the market at an accelerating pace and have a lot to offer consumers who want to improve their home décor. Job Summary The Director of Logistics oversees the global logistics function for the company including managing 3PL relationships, partnering with leadership across the organization and identifying opportunities for improvements in cost and service level. The Director will develop new and enhance current metrics and KPI's, reporting key findings to senior leadership and driving positive change through analytics. This person will elevate total cost management and service by optimizing programs, support, and service offerings. This role will own the strategy and execution of the total cost management roadmap on a global level. Job Responsibilities Create a strategic roadmap for continuous improvement, quality processes, reporting and metrics that support the total cost management program; enable streamlining to achieve operational excellence, benchmarking, and development and tracking of cost management key performance metrics and lessons learned Develops and manages key performance indicators to form the basis for third party provider performance assessments, corrective actions, and assessment of fulfilled contractual obligations Develops, negotiates, and manages all third-party contracts and rate agreements for freight, brokerage compliance, as well as audit pay Ensures logistics needs of business units are fully met Understands business growth strategies and drives continuous improvement projects to minimize transportation expenses Conducts regular business review meetings with senior management team members to report on state of the relationship, key performance indicators and critical event plans Leads audits to ensure freight payment processes are being followed, Third Party Logistics (3PL) transaction fees are accurate, and corrective actions are timely and effective Develops and executes plans to optimize logistics, distribution, and warehouse footprint Partners with Trade Compliance function to ensure compliance with all import, export, and trade regulations Directs the work of groups of employees (leads through managers) Works closely with finance and business unit leadership to forecast and manage monthly and annual cost budgets Requirements Education and Experience Bachelor's degree in business, engineering, or a supply chain/operations discipline MBA/Professional Logistics Certification Preferred 10+ years of experience in logistics including logistics network design Proven track record of taking ownership and delivering results in a fast-paced, dynamic environment Strong analytical and quantitative skills with the ability to use data and to back up assumptions, recommendations, and drive actions Demonstrated ability to create and develop high performance team Demonstrated lean leadership driving continuous improvement Strong verbal and written communication skills - experience working in cross functional teams and engaging with senior leadership Ability to travel at least 25% of the time How We Work to Deliver a Best Experience: Our Culture Our Core Value: We do the right thing, always Our Seven Cultural Behaviors Empowerment - We trust our people. Ownership - We take 100% responsibility for our roles actions, and results. Leadership - We all lead by example and talk direct with respect (DWR). One Team - We are One Springs Team. Customer First - We consider our customers' needs before every decision. Continuous Innovation - We are constantly learning, innovating, and improving. Speed - We define priorities and operate with a sense of urgency and agility.

Inventory (Supply Chain) Manager job description: Warabeya, North America wants to deliver our products into customers' hands as smoothly as possible. That's why we're looking for a skilled supply chain manager to oversee logistics and distribution. The right candidate will have an excellent problem-solving mindset and rigorous attention to detail, staying organized as they manage a large network of suppliers and distributors. They will have a deep understanding of the supply chain and related tools that streamline transportation and inventory maintenance. We also want a strong communicator with a desire for innovation and transformation. Summary: Maintain positive relationships with suppliers and distributors Ensure customer satisfaction with timely deliveries Protect brand image and reliability Foster growth-friendly supply chain practices Train employees, emphasizing safety guidelines and promoting a culture of excellence Analyze shipping and delivery data with an eye for optimization Position Responsibilities Demand Planning Monitor and manage inventory Coordinate shipping logistics Ensure accurate documentation Prepare reports on supply chain performance Communicate with stakeholders Enforce strict adherence to safety standards Control and produce purchase orders Other duties/ projects assigned by management Position Requirements Familiarity with enterprise resource planning (ERP) software like Oracle and Sage 3-5 years' experience with Purchasing (inventory, warehouse) Strong analytical skills High level of organization Excellent problem-solving mindset Demonstrated leadership abilities and interpersonal skills Rigorous attention to detail Ability to communicate effectively Understanding of distribution and logistics Insight into economic conditions and market dynamics Interest in innovative technologies, such as automation software Ability to negotiate with suppliers and distributors Comfort with leading and training employees Start Jan - Feb 2026 Workplace and Environment: The employee is required to work in a normal office environment with some noise and cold temperatures sometimes - Core hours for this position is M-F 8:30 AM - 5:00 PM. Working after regular work hours is likely required for this position.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See WALGREENS Terms & Conditions at ************************************************************************** and Privacy Policy at *********************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at ********************************************* PandoLogic. Category:Pharmaceutical, Keywords:Pharmacy Technician, Location:Dublin, OH-43017

Regional Manager of Operations - Skilled Nursing | Remote + Travel CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Key Responsibilities Territory Growth Expand services across SNFs and ALFs; onboard new facilities Increase penetration in existing facilities and promote specialty service lines Build relationships with facility leaders to drive referral growth Present CHE programs and secure new facility contracts Travel up to 50% Quality Service Provide exceptional customer service to partner facilities Conduct quarterly in-person facility visits Support facility staff with workflows, referrals, and program integration Communicate territory needs to internal teams Provider Management Track provider productivity and RVU performance (daily-annual) Conduct monthly provider meetings (virtual or in-person) Collaborate with Clinical Operations on regional initiatives Assist in interviewing and evaluating candidates for facility-based roles Education Bachelor's degree required Master's degree preferred Experience Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations) Multi-site healthcare operations experience required Skills Strong leadership, critical thinking, and decision-making Excellent relationship-building and customer service skills Ability to manage change and execute growth strategies Advanced organizational and time-management skills Ability to work independently and manage multiple priorities Ability to travel, including occasional overnight trips Apply Today Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity. #J-18808-Ljbffr

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr

Dimensional Metals, Inc. (DMI) has been a leader in the manufacturing of architectural metal roof and wall panel systems since 1988. With over 37 years of sheet metal fabrication experience, we ensure the success of each project through proper design and installation. Our advanced in-house CNC operated manufacturing equipment enables us to produce the highest quality products. Located in Reynoldsburg, OH, DMI offers a complete product line capable of tackling the most challenging design projects with a blend of modern equipment and skilled personnel. The Logistics Coordinator position is responsible for the day-to-day scheduling of shipments (flatbed & LTL), negotiating rates with 3rd party carriers, verify drivers' logs, checking of shipments for accuracy and problem resolution. The Logistics Coordinator works closely with the Operations Manager, Production Manager, Territory Managers and plant personnel to ensure that customer's needs have been met. They are the support mechanism for efficient shipping operations within the company so that we can provide optimal service to all areas of the business. Essential Functions Answer incoming phone calls and emails from Territory Sales Managers, freight companies and customers and handling their inquiries. Route and schedule company trucks, LTL shipments and 3rd party carriers. Check loaded trucks for accuracy Ensure company driver's logs are up to date and accurate Contact customers to schedule deliveries Resolves customer complaints and issues pertaining to shipping Communicates with customers to schedule delivery dates Create and maintain relationships with customers and staff. Negotiate rates with LTL companies and 3rd party carriers. Schedule and assign trucking transport for all orders and coordinate with production. Send small parts to customers via UPS/FedEX and back up Administrative Assistant on sample request. Update TSM's and Operation Manager of any issues expressed or created by customers. Competencies Communication both Verbal and Written Teamwork Time management and ability to prioritize tasks Technical Capacity (Panel Business) Positive Attitude Conflict resolution Customer focus Integrity and Trust Basic computer skills and ability to learn ERP system Mechanical Aptitude Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m. Travel No travel required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: $60,000-70,000/year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Dimensional Metals, Inc. is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation or gender identity.

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

WorkHire is dedicated to connecting businesses with exceptional talent and fostering impactful collaborations. Our mission is to empower organizations by offering innovative solutions tailored to their unique needs. With a deep understanding of the industry, we support sustainable growth and promote innovation. By building strong partnerships, we help clients achieve long-term success and make a meaningful impact in their respective markets. Role Description This is a part-time remote position for a General Manager of Operations. The General Manager will oversee day-to-day operations, ensuring efficiency and alignment with the organization's goals. Responsibilities include managing teams, optimizing customer service processes, overseeing budgets, and driving operational excellence. The role also involves strategic planning to enhance performance and achieve overall success. Qualifications Proven expertise in General Management and Operations Management Strong skills in Team Management and fostering collaboration Experience in Customer Service management and process improvement Proficiency in Budgeting and financial planning Excellent organizational and problem-solving abilities Effective communication and leadership skills Bachelor's degree in Business Management or related field preferred Experience in remote work environments is a plus

The Starting Hourly Rate / Salario por Hora Inicial is $15.75 USD per hour. The Pay Range / Rango salarial is $15.75 USD - $23.65 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** ALL ABOUT GENERAL MERCHANDISE Experts of store process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise ( GM ) areas of the store. This team conducts inventory accuracy, merchandise set-up and maintenance and pricing processes for all areas of the store. Experts enable efficient delivery to our guests by supporting pic k, pack and ship fulfillment work. At Target , we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business fundamentals including : department sales trends, inventory replenishment , and process efficiency and improvement * Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert , no two days are ever the same, but a typical day will most likely include the following responsibilities: * Create a welcoming experience by greeting guests as you are completing your daily tasks. * When guests need assistance , engage with guests in a welcoming way, to help solve their specific needs . * Thank guests and let them know we're happy they chose to shop at Target . * Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise , and putting up promotional signs for GM areas. * If certified operate power equipment to move merchandise or store fixtures. * Execute processes including changing prices to products , merchandise set-up and maintenance , and inventory accuracy as directed by your leader for all areas . * L earn how operational procedures, such as setting up and organ izing merchandise, managing product stock levels , a nd maint aining sales floor areas, affect inventory management, store profitability, and product availability . * Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience . * D emonstrate a culture of ethical conduct , safety and compliance . * Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. * Support guest services such as back-up cashier, and digital fulfillment processes (such as picking and packing orders or delivering pickup orders to guests) and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws . * All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with . * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert . But , there are a few skills you should have from the get-go: * Welcoming and helpful attitude toward all guests and other team members * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed * W ork bot h independently and with a team * Resolve guest questions quickly on the spot * Attention to detail and follow a multi-step processes * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Accurately handle cash register operations as needed * Climb up and down ladders * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 4 4 pounds w ithout additional assistance from others. * Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Find competitive benefits from financial and education to well-being and beyond at ********************************************* (*********************************************) . Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Lab Scheduling & Prioritization • Coordinate factory witness test schedules across three primary lab locations: o Dearborn, OH o Monterrey, MX o Tijuana, MX • Prioritize testing activities based on: o Manufacturing readiness and production schedules o Sales commitments and customer urgency o Product type and lab capabilities • Ensure optimal utilization of lab resources and avoid scheduling conflicts. Cross-Functional Coordination Act as the liaison between manufacturing, engineering, lab operations, and sales teams to align on test objectives and logistics. Facilitate communication and alignment across departments to ensure readiness and minimize delays. Ensure all required documentation, equipment, and personnel are prepared ahead of scheduled tests. Customer Engagement Serve as the primary point of contact for customers attending factory witness tests. Coordinate logistics for customer visits, including travel, accommodations, and site access. Ensure customers are informed of test schedules, protocols, and any changes or delays. Travel & On-Site Support Travel to lab locations as needed to support high-priority witness tests and ensure schedules are maintained. Provide on-site coordination and issue resolution during critical testing events. Process Oversight & Documentation Monitor the progress of scheduled tests and escalate issues that may impact timelines or customer satisfaction. Ensure that test documentation, certifications, and reports are delivered promptly and accurately. Track and report on test completion rates, customer feedback, and scheduling efficiency. Skills: Skills & Competencies Strong understanding of data center thermal management technologies, including chillers, fan walls, and liquid cooling systems. Excellent organizational and time management skills with the ability to manage multiple priorities. Effective communication and interpersonal skills, especially in customer-facing scenarios. Proficiency in project management tools (e.g., MS Project, Smartsheet) and ERP systems. Ability to travel up to 25% domestically and internationally, including to Dearborn, Monterrey, and Tijuana. Preferred Attributes: Familiarity with direct-to-chip liquid cooling architectures and CDU integration. Experience with fan wall deployments and airflow optimization in white space environments. Multilingual communication skills (English/Spanish) are a plus. Education: Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or a related field. 5+ years of experience in project coordination or program management, preferably in HVAC, cooling systems, or data center infrastructure. Experience working with cross-functional teams and managing customer-facing technical projects.