Logistics project manager job description

Performs program management activities in compliance with MMQC complex program, coordinates with subcontractors and government personnel to record and report program status and deliverables.

Monitors and analyzes program indicators and thresholds to identify cost, schedule, or performance issues for remediation.
Monitors risks and implements remediation as required.
Prepares reports of deficiencies in methodology, processes, application development, and results.
Coordinate vaccine distribution functions with and through headquarters and appropriate contracting agencies, military hospitals and logistical activities worldwide (all military services), commercial manufacturers, transportation carriers and other agencies and contractors.
Must ensure communication are made for special needs and requirements to ensure coordination is completed and follow-on guidance is received in a timely manner.
Analyze DOC functions, assist in planning of future operations and strategies relative to the operation of DOC, report findings, and make suggestions to maintain or enhance current DOC operations.
Recommend and coordinate adjustment of distribution strategies, plans procedures and staff actions to ensure movement of medical material progress with minimal risk of product loss or product quality deterioration in shipments.
Maintains current knowledge of relevant technology as assigned.
Performs periodic and on-demand audits and vulnerability assessments to determine compliance with all MMQC and IndraSoft policies, procedures, instructions, laws and guidance.

Required Skills:

Bachelor's Degree or equivalent
Working knowledge of logistics, report deliverables, planning, scheduling, testing, and risk management.
Customer service skills.
5-8 years of logistics and/or project management

Desired Skills:

PMP certification or similar applicable certification
Experience schedule and operational status reports.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

Job Description Deals with most problems independently and has latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- Must have strong reporting experience, meeting deadlines, and meeting high accuracy goals.
- Respond and resolve problems in a timely and accurate manner while providing excellent customer service.
- "Transfers" expected to integrate processes and results from other workflows and disciplines to develop and accountably propose appropriate and effective solutions for significant parts of solutions
- Manage the data workflow, as it interacts with the workflow in the CRM tools
- Utilize CRM tool to directly communicate to internal/external customers, suppliers and affiliates.
- "Transfers" expected to integrate processes and results from other workflows and disciplines to develop and accountably propose appropriate and effective solutions for significant parts of solutions
- Primary focus will be supporting multiple product lines within assigned business segment for customer types including industrial, and construction distributors, end user accounts, and OEMs.
- Follow up and engage stakeholders as required until the expected release date for open orders are addressed accordingly.

Required Knowledge/Skills, Education, and Experience:
1. Secure wireless and/or automation product experience may be required; associates degree in related discipline is preferred.
2. 5+ years of practical Customer Support experience
3. Demonstrated ability to reproduce a customer problem, isolate cause and drive resolution.
4. Demonstrated logical reasoning, situational and time management while presenting a positive attitude with customers and co-workers.
5. High Level of professionalism and excellent customer service skills.
6. Ability to multitask and handle a high volume of work accurately.
7. Excellent verbal, written, and organization skills.
8. Desire to grow within the company.
9. Ability to work within a team environment.
10. Must be a self-starter.
11. Ability and desire to learn assigned business segment product line. May need to take internal product training classes.
12. Ability to successfully complete required training program.
13. Strong data analytical and problem-solving skills in identifying patterns and trends.
14. Proficient with Microsoft Suites.

Preferred Knowledge/Skills, Education, and Experience
1. Knowledge of SAP, CRM systems and Quotation tools.
2. 5+ years of practical Customer Support experience supporting industrial, construction, mechanical, and/ or electrical industries.
3. Experience with managing software applications preferred

Additional ongoing responsibilities:
- Develop knowledge of assigned products within division and systems to move within the Customer Support Organization.
- Develop lasting professional relationships within organization such as: plants, warehouses, sales, standard pricing, product managers, and buyers.
- Understand the business unit organizational charts allowing you to escalate and resolve issues within the organization

Santa Clara Valley (Cupertino),California,United States

Not Available

+ Minimum 5-7 years of experience in Transportation, Supply Chain, Logistics, Logistics Security, and/or Logistics IT/Systems-related roles

+ Proven problem solving, tactical project execution, data analytics, process improvement

+ Project Management skillset a must

+ Prefer: Expertise in Logistics IT/Systems (development, troubleshooting and resolution); Knowledge of International Trade Compliance and Logistics Security practices

**Description**

The position involves tactical execution and management of Apple's WW SecureShip Program, including related IT/Systems-based functional support. This program provides the highest Security assurances, global shipping method available: "Maximum" Handling Security, transporting highly-sensitive, pre-release product, components & materials across the globe. Primary responsibilities will include, but not be limited to: -Develop, maintain and enhance global business partnerships & collaboration with key internal & external stakeholders, to include: Apple Engineering, "Decision Support" & IT (Systems Development teams), Global Trade-Compliance, WW & Regional Logistics, NPI Ops, Readiness, Marketing, Finance, SS Supplier Mgmt and "Control Tower", etc. -Support NPI Operational activity, together with WW NPI Ops Team, Readiness and Marketing to ensure timely-delivery of critical pre-NPI Marketing & Regulatory units -Flight plan determination, execution and milestone tracking; Issue-resolution, daily reporting (generation, communication, troubleshooting), etc. -Support Apple Freight Order System Tool ("AFS"); on-going maintenance and development (FY23 enhancements); Process streamlining & improvement; Handle AFS escalations, training and problem-resolution (together with appropriate IT team) -Project-lead other systems-based tool development and implementation (i.e. Project "MASS"); Reporting, automation, dashboards, metrics, escalations, resolution, etc. -Develop into 1st point-of-contact for SS day-to-day order support, issues, inquiries and questions from users; Provide "tactical" oversight of compliance & protocols -Coordinate SS process and instruction for new Users (Internal, OEMs, etc.); Provide initial instruction documents, systems access; Publish updates as required -Compile all necessary materials & content for Monthly Reports & Business Reviews Keynotes, metrics/KPIs, corrective actions, objectives, etc. -Manage consolidation & accuracy of SS Financial Mgmt systems & metrics -SS budget / spending summaries, PO-management, etc. -Conduct SS freight invoice audit & approval with appropriate teams. -Provide back-up / coverage for SS Program Manager when necessary.

**Education & Experience**

Degree in Business Studies; preferably Supply Chain Management/Logistics, Operations or related fields.

**Additional Requirements**

+ -Able to influence others effectively, forge strong partnerships with key internal and external stakeholders.

+ -Excellent communication, interpersonal and presentation skills

+ -Strong organizational and time-management skills.

+ -Able to manage multiple projects and objectives simultaneously, work under pressure and meet agreed, and often, tight timelines in a fast-paced and dynamic environment.

+ -Capable of working individually or as part of a multi-functional team.

+ -Anticipated Travel Requirement: Currently < 10%; Non-COVID travel can be up to 20%, including international.

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