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What is a logistics service representative and how to become one

Updated January 8, 2025
4 min read

Logistics service representatives work to guarantee that purchases reach clients safely. Taking client purchase orders, receiving cargo, arranging transportation, and tracking shipments are all part of their job. They also have to deal with various other responsibilities such as receiving customer calls to place shipping orders, troubleshoot problems related to sending and receiving the shipment.

To become a logistics service representative, you should have attained a high school education or have an equal credential such as GED. Additionally, some companies may prefer an associate's degree. The English language familiarity is essential as logistics reps have to speak with many people throughout the day.

Computer knowledge is also vital to maintaining data about shipping orders, deliveries, inventory management, and other organizational processes related to logistics. According to the Bureau of Labor Statistics, Logistics service representatives earn an average of $43,045 per year or $21 per hour. However, this figure can vary significantly depending upon your experience and skills.

ScoreLogistics Service RepresentativeUS Average
Salary
3.5

Avg. Salary $44,625

Avg. Salary $59,228

Stability level
5.9

Growth rate -4%

Growth rate 0.3%

Diversity
9.3
Race

American Indian and Alaska Native 0.72%

Asian 6.50%

Black or African American 9.64%

Hispanic or Latino 19.38%

Unknown 5.36%

White 58.40%

Gender

female 44.44%

male 55.56%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
5.9

Stress level is manageable

7.1 - high

Complexity level
6.6

Complexity level is challenging

7 - challenging

Work life balance
6.5

Work life balance is good

6.4 - fair

Logistics service representative career paths

Key steps to become a logistics service representative

  1. Explore logistics service representative education requirements

    Most common logistics service representative degrees

    Bachelor's

    43.9 %

    Associate

    22.4 %

    High School Diploma

    18.6 %
  2. Start to develop specific logistics service representative skills

    SkillsPercentages
    Customer Service38.44%
    Data Entry6.57%
    Transportation Management System5.76%
    Cost Savings5.50%
    Logistics Support4.11%
  3. Complete relevant logistics service representative training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New logistics service representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a logistics service representative based on U.S. Bureau of Labor Statistics data and data from real logistics service representative resumes.
  4. Research logistics service representative duties and responsibilities

    • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
    • Demonstrate superb organizational and multitasking abilities
    • Provide knowledgeable responses to telephone inquiries about Medicare and Medicaid policies and procedures in a courteous and professional manner.
    • Call private insurance companies, Medicare, and Medicaid to obtain benefit information, determining insurance compatibility with health-care provider programs.
  5. Prepare your logistics service representative resume

    When your background is strong enough, you can start writing your logistics service representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a logistics service representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable logistics service representative resume templates

    Build a professional logistics service representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your logistics service representative resume.
    Logistics Service Representative Resume
    Logistics Service Representative Resume
    Logistics Service Representative Resume
    Logistics Service Representative Resume
    Logistics Service Representative Resume
    Logistics Service Representative Resume
    Logistics Service Representative Resume
    Logistics Service Representative Resume
    Logistics Service Representative Resume
  6. Apply for logistics service representative jobs

    Now it's time to start searching for a logistics service representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first logistics service representative job

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Average logistics service representative salary

The average logistics service representative salary in the United States is $44,625 per year or $21 per hour. Logistics service representative salaries range between $27,000 and $72,000 per year.

Average logistics service representative salary
$44,625 Yearly
$21.45 hourly

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How do logistics service representatives rate their job?

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Logistics service representative reviews

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A zippia user wrote a review on Aug 2019
Pros

I like building relations with other companies, keeping customers satisfied and growing in all areas,


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A zippia user wrote a review on Jul 2019
Cons

Non caring employer's , standing on my feet all day, working weekends, low pay


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A zippia user wrote a review on Apr 2019
Pros

I enjoyed the satisfaction of assisting customers and solving problems


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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