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Remote Customer Service Representative - TurboTax
Turbotax
Remote logistics service representative job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer ServiceRepresentative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$27k-35k yearly est. 3d ago
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Customer Service Representative
Russell Tobin 4.1
Remote logistics service representative job
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $18/hr - $19.17/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
$18 hourly 2d ago
Remote Customer Service Representative - Product Testing
Glocpa
Remote logistics service representative job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$27k-35k yearly est. 60d+ ago
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Apexfocusgroup
Remote logistics service representative job
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No call center representative agent experience needed.
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$75-$150 (per 1 hour session)
$300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Call center representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Logistics service representative job in Columbus, OH
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Customer Service, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 6+ Months (Contract to Full time conversion)
Pay range: $19-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$19-19.2 hourly 2d ago
Customer Service Representative
Leeds Professional Resources 4.3
Remote logistics service representative job
We are hiring a customer servicerepresentative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer ServiceRepresentative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer servicerepresentatives.
Ensure customer satisfaction and provide professional customer support.
Customer ServiceRepresentative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
$18 hourly 1d ago
Customer Service Representative
Net2Source (N2S
Remote logistics service representative job
Job Title: Customer Service
Duration: 6+ Months (Extension)
Shift: 8:00 AM - 5:00 PM
Qualifications:
Bachelor's degree, associate's degree with certifications, or 2-4 years of progressive customer service experience
Excellent communication skills
Strong interpersonal and relationship management skills
Prior experience in conflict resolution
Strong multitasking ability
Exposure to building products and/or retail industry preferred
Strong systems aptitude and Microsoft Office skills
SAP experience required
Order Management:
Accept, enter, schedule, and maintain orders in SAP
Use Salesforce and Order Entry Document Manager (OEDM)
Execute all types of order processing (EDI/Business Connections)
Verify pricing
Respond to inquiries related to inventory availability, production schedules, technical questions, products, and policies
Build efficient truckloads and schedules in coordination with the traffic department
Verify ship schedules and OEDM accuracy
Communicate with internal departments regarding credit and pricing
Expedite hot or special orders as agreed with sales and supervisor
Perform at a high level in the CAS Learning Path, achieving agreed metrics
Function across all regions and multiple business groups
Understand and provide correct Service Advantage direction to customers and Sales Team
Conflict Management:
Communicate, manage, and resolve customer and sales issues professionally and empathetically
Address and correct customer service issues and forward to appropriate departments
Follow up through resolution to ensure customer satisfaction
Collaborate with cross-functional teams to expedite orders
Perform backorder coordination and shipping
Maintain customer records in all software databases
Communicate order schedule delays in a timely manner
Manage the Return Material Authorization (RMA) process as per policy and guidelines
Order Management & Customer Service Supply Chain Support:
Crosstrain within Supply Chain functions to support the Siding Products Group
Provide coverage during time off and peak periods
Perform at Learning Path proficient level and as a high performer
Maintain customer records in all software databases
Manage RMA process within agreed policy
Proficient in Salesforce or equivalent systems
Responsibilities:
Establish strong customer relationships based on trust and responsiveness
Accurately process customer orders efficiently
Manage multi-part customer complaints and resolve issues professionally
Be fully proficient in the Learning Path across all lines of business and regions
Adhere to customer service policies, procedures, and Service Advantage guidelines
Analyze and respond to changing situations while considering business impact
Proactively resolve customer issues and demonstrate ownership
Deliver relentless customer service
Willingness to work from home during emergencies (home phone line & internet required)
Skills & Competencies:
Strong organizational skills
Concise communication skills
Team player
Responsible and reliable
Influencing skills
Highly developed interpersonal skills
Unwavering personal values
Intermediate Excel and MS Office skills
Systems aptitude (Salesforce/SAP)
Ability to multitask at a high level
$27k-36k yearly est. 1d ago
Customer Service Representative
Concero
Remote logistics service representative job
We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently.
Key Responsibilities:
Outbound Calling:
Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments.
Inbound:
Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions.
Appointment Scheduling:
Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month.
Patient Interaction:
Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments.
Data Management:
Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems.
Documentation:
Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly.
Compliance:
Adhere to privacy regulations and company policies regarding patient information and appointment scheduling.
Feedback and Improvement:
Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction.
Performance:
Maintain and exceed company metrics for outbound and inbound calls and appointments set.
Qualifications:
Experience:
Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided.
Communication Skills:
Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction.
Organizational Skills:
Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity.
Technical Proficiency:
Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required.
Attention to Detail:
High attention to detail to ensure accuracy in scheduling and patient information.
Empathy:
Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information.
Working Conditions:
Schedule:
Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs
Environment:
Remote work environment.
Noise Requirements:
Must be able to provide and maintain a quiet, distraction-free workspace with
zero background noise
to ensure clear, professional-quality inbound and outbound calls.
$26k-34k yearly est. 4d ago
Customer Service Representative
Randstad USA 4.6
Logistics service representative job in Columbus, OH
As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers.
Key Responsibilities:
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities.
May perform other duties as assigned.
Education:
High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation:
ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Experience:
One year of experience in customer service, sales related occupations.
Knowledge, Skills and Ability:
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.
$28k-35k yearly est. 1d ago
Licensed Customer Service Representative
Commonwealth Casualty Company
Remote logistics service representative job
The Customer ServiceRepresentative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner.
Duties and Responsibilities:
· Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions.
· Demonstrate a strong understanding of company procedures, processes, tools, and systems.
· Take full ownership of customer accounts during the review and servicing process.
· Maintain accurate internal records by archiving all necessary documentation and evidence.
· Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features.
· Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner.
· Request, track, and follow up on any missing or required information from customers.
· Provide accurate quotations, pricing details, and policy information to new and existing customers.
· Successfully complete the sales process in accordance with the company's regulatory requirements.
· Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards.
Job Requirements
· High school diploma or equivalent required.
· Active insurance license (Property & Casualty)
· Bilingual skills are a plus (Spanish/English preferred).
· Ability to learn and apply insurance guidelines, processes, and systems.
· Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism.
· Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition
· Time-management skills
· Customer-focused mindset with strong problem-solving skills
· Previous customer service experience preferred.
· Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score.
Work Environment & Schedule
· Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring.
· In-office position and require on-site attendance for all scheduled shifts for Arizona.
· Remote position available for out-of-state applicants only, and this position requires
the schedule to accommodate Arizona time.
$28k-37k yearly est. 14h ago
Customer Service Representative - Remote - 50k-60k/Year
Spade Recruiting USA
Remote logistics service representative job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$29k-38k yearly est. 60d+ ago
ENTRY LEVEL - Customer Service Rep - WORK FROM HOME!!
Teksystems 4.4
Remote logistics service representative job
Join one of World's Largest Hotel Call Centers in Arizona! Permanent Work from Home Opportunity! *Must live in Phoenix, AZ or surrounding area* *Entry Level Customer Service Rep - Work From Home* ABOUT COMPANY: Celebrating 75 years of hospitality, is an award-winning global network of hotels located in over 100 countries and territories that offers
accommodations for all types of travelers.
Entry Level Customer Service Rep WORK FROM HOME JOB FUNCTIONS:
--Answer incoming calls from prospective guests and travel agents.
--Assist with booking new reservation or updating a prior requests
--Handle all general questions or inquiries
Entry Level Customer Service Rep WORK FROM HOME EQUIPMENT:
All equipment is provided by client just need High Speed Internet. Client gives $50/monthly towards internet
Entry Level Customer Service Rep WORK FROM HOME PAY:
$17.00 per hour, $18.70 for hours after 6pm.
----- Can earn $200-400 extra per month for hitting goals
Entry Level Customer Service Rep WORK FROM HOME SHIFT:
* Must be able to work any 8 hour shift Mon-Sun between one of the shift ranges below.
* Must be available to work weekends!!
AM Shift - 4:00am - 4:30pm (8 hours within window)
MID Shift - 8:30am - 8:30pm (8 hours within window)
PM Shift - 12:30pm - Midnight (8 hours within window)
Interested candidates please apply!!
*Job Type & Location*This is a Contract to Hire position based out of Phoenix, AZ.
*Pay and Benefits*The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$17-17 hourly 2d ago
Customer Service Representative
Thermoid
Logistics service representative job in Bellefontaine, OH
The Customer ServiceRepresentative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success.
Principal Duties and Responsibilities:
Customer Support & Order Processing
• Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor.
• Process customer orders and respond promptly to sales and service inquiries.
• Provide accurate quotes and lead times for new and existing products.
• Maintain customer records with up-to-date account information.
• Assist in resolving customer credit issues and documentation needs.
Customer Outreach Responsibilities
• Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle.
• Document all outreach interactions accurately in D365 per established company standards.
• Support Thermoid's Customer Outreach Program by completing required weekly outreach activities.
Issue Identification & Resolution
• Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution.
• Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up.
• Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers.
Administrative Responsibilities
• Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments.
• Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing.
Performance & Team Responsibilities
• Demonstrate strong time management and ensure daily tasks are completed consistently and accurately.
• Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team.
• Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve.
Experience and Education:
• Associate's Degree preferred; equivalent experience considered.
• Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting.
• Friendly, helpful, customer-focused approach with strong problem-solving skills.
• Proven attention to detail, accuracy, and consistency in following procedures.
• Strong time-management, task prioritization, and organizational abilities.
Technical Skills:
• Proficiency with Microsoft Office, especially Outlook and Excel.
• Strong verbal and written communication skills; high comfort level handling phone-based customer interaction.
• Ability to perform basic math and geometry calculations.
• Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required).
• Solid administrative and documentation skills.
Organizational Relationships:
• Reports to: Customer Service Manager
• Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing.
• External communication with: Customers and distributors to maintain strong partnerships and support coordination.
HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022
Please click on this link to view the notice.
$27k-35k yearly est. 14h ago
Call Center Rep - In Office
The Whittingham Agencies
Logistics service representative job in Bowersville, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 13d ago
Consumer Services Representative
Ocean Dental 3.3
Remote logistics service representative job
We are seeking a customer-focused and detail-oriented Consumer ServicesRepresentative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or messaging platform.
Provide accurate information about products, services, policies, and procedures.
Resolve customer issues efficiently while maintaining professionalism and empathy.
Document all customer interactions in the CRM system.
Process orders, returns, refunds, and account updates as needed.
Escalate complex issues to the appropriate department or supervisor.
Meet performance metrics such as response time, customer satisfaction, and quality standards.
Stay informed about product updates, feature changes, and company policies.
Contribute to a positive team environment and suggest process improvements.
Qualifications
High school diploma or equivalent (Associates or Bachelors degree a plus).
Prior customer service experience preferred (call center, retail, hospitality, or similar).
Strong written and verbal communication skills.
Ability to work independently in a remote environment with minimal supervision.
Comfortable using customer support software, CRM systems, and communication tools.
Strong problem-solving and multitasking abilities.
Reliable high-speed internet and a quiet workspace.
Key Skills
Customer service & communication
Active listening
Conflict resolution
Multitasking & time management
Tech-savviness
Attention to detail
Empathy & patience
Work Environment
100% remote position
Flexible or set schedule depending on role
Requires consistent internet connection and adequate home office setup
Benefits (Optional Section)
Health, dental, and vision insurance
Paid time off & holidays
Retirement savings plan
Performance bonuses
Remote work stipend
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
Company:
Boeing Aerospace Operations
Boeing Global Services (BGS) is seeking an Experienced Supply LogisticsRepresentative to assist with our VC25A efforts at Andrews Air Force Base (AFB), Maryland.
In this role, you will be responsible for supporting the supply chain management and logistics operations stand-up efforts at a new remote work site. Your primary focus will be on maintaining a clean and organized warehouse, managing inventory, coordinating distribution, and identifying potential gaps in support operations. You will work closely with the Warehouse Lead LSR and the Logistics Manager to ensure the smooth functioning of all logistics activities.
You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet our customers' unique requirements.
Field Operations employees may be required to relocate to another Field Operations location based on customer and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
The selected candidate will provide direct support and services to our customer within a field environment. Such direct support is primarily provided at non-Boeing facilities, e.g., customer bases/sites, other contractor facilities, remote operating locations, or a combination of field locations. Specific contract requirements will govern the type, extent, and criteria for the support and/or services to be provided.
Position Responsibilities:
Provides supply support sustainment services at customer or field locations.
Monitors logistic systems performance.
Conducts research and provides logistical assistance to support operational objectives.
Maintains effective customer relations.
Assists with researching, identifying, and resolving customer supply support system inventory discrepancies.
Investigates demand management, replenishment, and electronic data systems.
Collaborates with company organizations to identify and resolve inventory issues.
Collects supply data and evaluates supply system procedures.
Coordinates and documents the movement of components through the repair cycle.
Manages field office resources and maintains company presence.
Prepares required company reports.
Cross utilization duties include insuring inventory parts availability, reviewing stock quantities, packaging and shipping, forklift movement of large aircraft parts and engines, and handling of HAZMAT materials.
Inventory control is managed through a database requiring competent computing skills and knowledge.
Basic Qualifications (Required Skills/Experience):
Minimum of 5 years of experience in military and/or commercial aircraft maintenance, logistics, and/or supply chain support concepts
Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts.
At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
At the sole discretion of leadership, employees must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
Forklift experience is required.
Ability to lift 35lbs without assistance.
Preferred Qualifications (Desired Skills/Experience):
Active/Current Top Secret and/or SSBI U.S. Security Clearance is a PLUS; Please list on your resume for consideration.
Experience supporting Special Air Mission (SAM) or Very Important Person (VIP) aircraft, is desired.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $89,250 - $120,750.
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. A current Tier 5(T5), formerly known as a Single Scope Background Investigation (SSBI) (U.S. Citizenship required) or requires candidate agreed to enter a Continuous Evaluation program Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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$89.3k-120.8k yearly Auto-Apply 4d ago
Technical Service Representative
Echoorporated
Remote logistics service representative job
ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand.
ECHO is adding to our Technical Service Team! The Technical ServiceRepresentative will be responsible for troubleshooting technical inquiries while providing exceptional customer service to our dealers. This is a remote position.
The salary range for this position starts at $60,000 based on experience and qualifications.
This is a remote position that will target mountain and pacific time zones.
ECHO's benefits include:
11 paid holidays
Extremely affordable medical, dental, and vision insurance
Paid time off
Yearly bonus potential
5% 401K match
Tuition reimbursement
Duties/Responsibilities:
Provide Technical Call Center Support of ECHO, Shindaiwa and other OPE products to dealers by logging into the ECHO phone system and taking live dealer calls.
Respond timely to all dealer technical inquiries emailed to the department inbox.
Provide comprehensive and advanced diagnostic training of dealership service personnel as required at regional training classes, including attending and representing the company at scheduled training events.
Deliver service-related product updates and assistance to dealers during scheduled dealer visits.
Utilization and Training of the ECHO Inc. Business Portal and other like systems used by other manufacturer product lines supported by the distributor.
Development of dealership service personnel and department functions to increase shop efficiency and productivity.
Schedule regional training classes and ensure dealers complete online Echo Schools.
Responsible for all warranty processing functions.
Resolve all customer case management issues and other end user complaints/disputes in a timely manner.
Provide Parts and Accessories Support.
Investigate the condition of returned parts, warranty claims and customer applications for product problems.
Provide sample parts, technical advice, warranty reports, detailed information and probable causes of failures to the appropriate manufacturer.
Possess a strong business knowledge to assist dealers in the resolution of business issues related to their dealership and our products.
Job Experience/Skills:
Minimum of 5-10 years of mechanical engine repair experience, including formal training in two- and four-stroke engine technology, diagnostics, and troubleshooting.
Experience in a distributor or retail dealership environment, or an equivalent combination of education and hands-on shop experience.
Strong technical expertise with handheld, air-cooled two-stroke outdoor power equipment.
Demonstrated ability to diagnose and resolve complex technical issues.
Comfortable delivering presentations to large groups as well as providing one-on-one technical guidance.
Willingness and ability to travel up to 3-4 months per year, including periodic dealer visits within the EDD territory.
Excellent verbal and written communication skills, with the ability to engage effectively with customers and ECHO Inc. personnel at all levels.
Proficient computer skills, including strong typing ability and working knowledge of Windows-based applications such as Word, Excel, PowerPoint, Outlook, and SharePoint.
Education: Associate or bachelor's degree in a technical, business or communications field a plus. Small Engine Degree or EETC Certification
Equal Opportunity Employment:
We are an equal opportunity employer. We welcome all applicants.
E-Verification:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$60k yearly 2d ago
Associate Customer Service Representative, B2C ($500 Sign On Bonus)
Kohler 4.5
Remote logistics service representative job
Work Mode: Remote $500 Sign On Bonus! - Now Hiring for our March 2nd, 2026 Training Class! Opportunity As an Associate Customer ServiceRepresentative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations.
Specific Responsibilities
* Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action.
* Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel.
* Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products.
* Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website.
* Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books.
* Gain knowledge of all Kohler and Sterling products and the associated warranties associated.
* Read and understand technical publications, diagrams, and specification documents.
* Excellent interpersonal and communication skills.
* Track orders, provide availability, and other shipping information.
* Up sell Kohler and Sterling products and accessories as appropriate.
* Assist with implementing procedures to maximize up-time and phone coverage.
* Track trends in product variations and report to engineering and quality as appropriate.
* Participate in department initiatives as needed.
* Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution.
* Meet or exceed balanced scorecard metrics & maintain acceptable attendance record.
Skills/Requirements
* High school diploma or GED required, 2-4-year degree preferred.
* 1+ years of customer service experience desired.
* Previous computer experience is necessary to be successful in this position.
* Experience in a call center environment preferred.
* Completion of internal Brand Ambassador Program required.
Work from home requirements: Equipment provided!
* The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet.
* Have a separate confidential and distraction free workspace with no background noises.
* Freedom from other responsibilities - you must be focused on delivering a world class service experience.
* Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled.
* Full-time hours are 34-36 hours/week after training, more will be required during peak season.
#LI-KS1
#LI-Remote
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
$20-21 hourly 4d ago
Field Tech Service Representative - NE Massachusetts or SE New Hampshire region
Dubois Chemicals 4.8
Remote logistics service representative job
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.
DuBois Chemicals is looking for a high performing ServiceRepresentative to support our customers in the NE Massachusetts, SE New Hampshire region. Responsible for providing solutions to our fleet wash, surface treatment and industrial customers by focusing on lowering their total operating costs and consistently exceeding their expectations using our diverse product lines and multiple channels to the market. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.
DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. Our scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers' needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.
KEY RESPONSIBILITIES:
Effective technical service to support product application at customer's sites and create superior account satisfaction and retention.
Manage multiple customers across given geography that utilize a variety of product lines.
Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction.
Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and providing customer with value-add personal service.
Ability to report, document communicate findings, abnormal conditions and offer recommendations.
Demonstrate a strong technical aptitude by resolving customer's technical challenges and assist with improving processes.
Effectively communicate and collaborate with team members, as well as other cross functional support employees.
Learn and assist with DuBois eTools, System Surveys and Cost Calculators.
Effectively enter all relevant information into Analytics or an equivalent data collection system including chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and time to service.
Travel to assigned customers to conduct service audits.
Must be able to perform the essential functions of this position with or without reasonable accommodations.
MINIMUM QUALIFICATIONS:
2+ years of mechanical, chemical, or industrial experience.
Mechanical Aptitude in electrical and pipefitting preferred.
Strong time management skills with attention to detail.
Ability to understand the products and services offered by the company.
Excellent oral and written communication skills.
Proficient in performing technical/mechanical on-site testing.
Ability to adjust to various customer needs and situations.
Ability to work independently with minimal supervision.
Proficient in Microsoft Products, Customer Relationship Management (CRM), and other analytical tools.
Ability to travel up to 25% including overnight travel.
Applicants should currently reside in the NE Massachusetts or SE New Hampshire region
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.
$31k-39k yearly est. Auto-Apply 60d+ ago
Customer Service Benefits Representative Remote Associate
Lisa Russel
Remote logistics service representative job
About Us
Are you looking for a career that combines personal fulfillment, professional growth, and the ability to make a real impact on families' futures? Our company provides industry-leading financial services, helping families across the nation secure their financial well-being.
No prior experience? No problem! We provide full training and ongoing support to ensure your success. Since 2020, our operations have been 100% virtual, giving you a flexible and modern work environment.
Requirements / Responsibilities / Rewards
Engage Virtually with Clients: Meet with clients via Zoom to understand their financial goals and provide personalized solutions.
Master Benefits Solutions: Become an expert in financial strategies to help clients make informed decisions.
Build Long-Lasting Relationships: Develop trust and loyalty through consistent communication and excellent service.
Stay Ahead of Industry Trends: Expand your knowledge to remain a top performer in financial services.
Collaborate Remotely: Work with a dynamic, energetic team where teamwork drives success.
Why Join Us?
Voted #24 Happiest Company to Work For - experience a supportive and positive work culture.
Rated A+ Superior by A.M. Best - work with a financially stable, trusted organization.
Industry Leader - we have more policyholders than any other insurance company globally, providing a strong foundation for your success.
What We Offer
Work from Anywhere: Flexibility to work from home and create your ideal schedule.
Comprehensive Training: Full training provided, regardless of prior experience.
Energetic Team Environment: Collaborate with a fun, motivated, and positive team.
Career Growth: Rapid advancement opportunities with unlimited potential.
Weekly Pay & Bonuses: Enjoy financial security with weekly pay plus performance-based bonuses.
Medical Reimbursement Program: Access after 90 days.
Residual Income: Earn ongoing income for your long-term efforts.
Incentive Trips: Qualify for all-expense-paid trips to exciting destinations.
Your Responsibilities
Client Communication: Handle calls, respond to inquiries, and schedule appointments.
Present & Explain Products: Deliver Zoom presentations to clearly explain insurance products and benefits.
Complete Applications: Guide clients through completing insurance applications.
Ongoing Training: Participate in optional training sessions to continue growing your expertise.
Who We're Looking For
Passionate Individuals: Driven to help others and make a real difference.
Excellent Communicators: Able to explain complex information clearly and engagingly.
Motivated & Goal-Oriented: Self-starter with a strong drive to succeed.
Adaptable: Comfortable working virtually and collaborating with a remote team.
Ready to make a lasting impact?
If you want a fulfilling career where you can grow, succeed, and secure a bright future for yourself while helping families, apply today!
$26k-36k yearly est. Auto-Apply 4d ago
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