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Logistics team lead skills for your resume and career

15 logistics team lead skills for your resume and career
1. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Assist the Administrative Supervisor with the process of timesheets and HR functions.
- Worked with HR to submit employee timesheets on a bi-weekly basis.
2. Customer Satisfaction
- Review shipping plans and suggest/advise changes for better efficiency regarding cost savings and customer satisfaction.
- Increase customer satisfaction and overall retention through active communication, sourcing materials from outside vendors.
3. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Train warehouse associates in job duties, safety procedures and company policies to maintain personnel proficiency in warehouse operations.
- Trained all employees on safety standards, safety procedures, and identifying safety hazards.
4. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Maintain backroom organization and merchandise location accuracy to insure proper delivery to the sales floor.
- Audit backroom location accuracy and sales floor scanning accuracy
5. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Developed and maintained the metrics to measure company goals while ensuring product delivery reliability and customer service objectives are achieved.
- Demonstrated continuous effort to improve operations, and work cooperatively with all parties to provide outstanding customer service.
6. Lean Manufacturing
- Promoted and implemented Lean Manufacturing initiatives.
- Implemented Lean Manufacturing techniques and utilized Kaizen approaches to optimize efficiency.
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- Keep record of in stock and out of stock merchandise while maintaining an organized, clean, and safe backroom.
- Managed the logistics team which was required to unload and stock merchandise on a nightly basis.
8. Pallet Jack
- Operate machinery including Crown forklifts, WAVE machines, and automatic power pallet jacks.
- Used motorized pallet jacks, & various styles of forklifts to place bulk stock.
9. Inventory Control
- Collaborated with inventory control and corporate to identify best selling categories and appropriately adjust and reduce freight amounts held in store.
- Established warehouse layout for stowage and location identification program to support inventory control of supported materials.
10. Leadership
- Maximized assets in logistics/Inventory planning through leadership and management skills by quickly resolving issues that hinder progress and create operational discard.
- Promoted to Sergeant and assigned as a Team Leader after demonstrating leadership qualities consistently.
11. Logistics Operations
- Plan and execute warehouse and logistics operations for Western Washington region.
- Utilize automated systems to support branch and logistics operations.
12. Logistics Support
- Supervised maintenance, logistics support and training increasing supported unit readiness.
- Conducted logistics program assessments to determine adequacy of logistics support parameters.
13. Hazardous Materials
Any substance or good that is harmful to human health as well as the environment are called hazardous materials. Such materials must be handled carefully to avoid any mishaps. Harmful gases. chemicals, strong medicines or drugs, radioactive elements required for radiation purposes, a human blood sample that carries germs, all of these are considered hazardous materials.
- Determined the nature and containment characteristics of hazardous materials.
- Prepared and processed $5 million of WRM projects to various countries in support of military readiness to include Hazardous Materials.
14. Corrective Action
- Write and administer annual reviews and corrective action plans for unsatisfactory performance and tardiness.
- Administered corrective action as needed per plant policy guidelines.
15. Guest Service
- Supervised, trained, and led a team of twelve in receiving, reverse logistics, replenishment and guest service.
- Model and drive proactive guest services ensuring that the team members are available for services in their specialty areas.
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List of logistics team lead skills to add to your resume

The most important skills for a logistics team lead resume and required skills for a logistics team lead to have include:
- HR
- Customer Satisfaction
- Safety Procedures
- Sales Floor
- Customer Service
- Lean Manufacturing
- Stock Merchandise
- Pallet Jack
- Inventory Control
- Leadership
- Logistics Operations
- Logistics Support
- Hazardous Materials
- Corrective Action
- Guest Service
- In-Stock
- Performance Reviews
- Freight Flow
- Direct Reports
- Drive Sales
- Forwarders
- Inventory Management
- Backroom Inventory
- LTL
- Outbound Shipments
- Inventory Counts
- RF
- Cycle Counts
- Productivity Results
- Training Materials
- KPI
- Logistics Process
- EDI
- State-of-The Art Technology
- Incident Prevention
- Customer Orders
- Unload Trucks
- Store Operations
- Safety Culture
- Performance Management
- Third-Party Logistics
- FedEx
- Store Opening
- Entire Operations
- Store Merchandise
- Profitable Sales
- Meaningful Feedback
- Reverse Logistics
Updated January 8, 2025