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Working As a Long Lines Operator

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $30,000

    Average Salary

Example Of What A Long Lines Operator does

  • Operate telephone switchboards and systems to advance and complete connections.
  • Operated a Console type switchboard, forwarding calls throughout the country
  • Operated keyboard and data entry devices to enter data into computer.
  • Assisted customers with international and long distance calls Resulted in promotion to Operator of Local Calls
  • Calculate and quote charges for services such as long distance and pay phone calls
  • Trained newly hired personnel for long distance operator position.
  • Assist customers in longdistance and overseas calls.
  • Completed long distance, collect, and credit card calls.
  • Handled all long distance and person to person calls coming into the switchboard.
  • Secure necessary information to route to the appropriate parties.
  • Quoted service cost and billed charged for long-distance connections.
  • Provided information by accessing alphabetical and geographical directories.
  • Place long distance and international phone calls.
  • Processed long distance telephone calls.
  • Open customer accounts by recording account information.
  • Provide assistance for customers with special billing requests.
  • Operate high-call volume system to connect long-distance calls to hotels, airports, and correction facilities.
  • assist customers with directory assistance, collect, third party and calling card calls.
  • Updated customer information in an Access based database.
  • Performed all aspects of customer service.

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Top Skills for A Long Lines Operator

  1. Customer Service
  2. Long-Distance Calls
  3. Emergency Situations
You can check out examples of real life uses of top skills on resumes here:
  • Complete voluntary customer service training to achieve ways to enhance customer satisfaction and improve productivity.
  • Operate high-call volume system to connect long-distance calls to hotels, airports, and correction facilities.
  • Maintained communications with patrol units and directed actions in routine and emergency situations within exclusion areas.
  • Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
  • Provided directory assistance/information to customers.

Long Lines Operator Demographics

Gender

Female

71.3%

Male

21.0%

Unknown

7.7%
Ethnicity

White

63.1%

Hispanic or Latino

15.3%

Black or African American

12.1%

Asian

5.9%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

78.9%

French

10.5%

Italian

5.3%

Carrier

5.3%
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Long Lines Operator Education

Schools

University of Phoenix

12.3%

Greenville Technical College

9.2%

University of West Florida

7.7%

Pensacola Christian College

6.2%

College of Southern Nevada

6.2%

U.S. Career Institute

6.2%

Kansas City Kansas Community College

4.6%

A-Technical College

4.6%

Pennsylvania State University

4.6%

Metropolitan Community College

4.6%

Ashford University

4.6%

El Camino College

4.6%

Pima Community College

3.1%

St. Philip's College

3.1%

Eastfield College

3.1%

Texas Tech University

3.1%

Guilford Technical Community College

3.1%

San Antonio College

3.1%

State University of New York College at Brockport

3.1%

MidAmerica Nazarene University

3.1%
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Majors

Business

31.8%

Accounting

7.0%

Nursing

6.1%

Health Care Administration

6.1%

Education

4.7%

Psychology

4.7%

Computer Science

4.2%

Criminal Justice

4.2%

General Studies

3.7%

Medical Assisting Services

3.3%

Liberal Arts

2.8%

Management

2.8%

Elementary Education

2.8%

English

2.8%

Legal Support Services

2.3%

Computer Information Systems

2.3%

Computer Networking

2.3%

Special Education

2.3%

Nursing Assistants

1.9%

Biology

1.9%
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Degrees

Other

45.5%

Bachelors

19.4%

Associate

14.1%

Masters

8.2%

Certificate

6.6%

Diploma

5.0%

License

0.6%

Doctorate

0.6%
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Top Long Lines Operator Employers

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Updated May 19, 2020