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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Taunton, MA | $36,434 | $17.52 |
| 2 | Seattle, WA | $36,062 | $17.34 |
| 3 | Anchorage, AK | $35,932 | $17.27 |
| 4 | Rochester, NY | $34,970 | $16.81 |
| 5 | Saint Paul, MN | $34,594 | $16.63 |
| 6 | Pennsauken, NJ | $33,785 | $16.24 |
| 7 | Portland, ME | $33,175 | $15.95 |
| 8 | Londonderry, NH | $33,174 | $15.95 |
| 9 | Burlington, VT | $32,838 | $15.79 |
| 10 | Milwaukee, WI | $32,670 | $15.71 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $140,080 | $67 | - |
| 2 | Customs Consultant | $117,821 | $57 | - |
| 3 | Customer Account Executive | $94,931 | $46 | - |
| 4 | Account Executive/Customer Service | $74,386 | $36 | - |
| 5 | Telephone Service Adviser | $70,543 | $34 | - |
| 6 | Service Consultant | $70,416 | $34 | - |
| 7 | Customer Service Executive | $69,717 | $34 | - |
| 8 | Customer Service Senior Associate | $68,502 | $33 | - |
| 9 | Customer Liaison | $67,332 | $32 | - |
| 10 | Service Officer | $62,545 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Swanson Russell | $32,609 | $16 | - |
| 2 | Ervin & Smith | $32,511 | $16 | - |
| 3 | Lewis Communications | $32,467 | $16 | - |
| 4 | Hiebing | $32,452 | $16 | - |
| 5 | Red Square Agency | $32,441 | $16 | - |
| 6 | Baseball America | $32,356 | $16 | - |
| 7 | OK! Magazine | $32,339 | $16 | - |
| 8 | Greenleaf Book Group | $32,192 | $15 | - |
| 9 | Team Epiphany | $32,168 | $15 | - |
| 10 | RMS Media Group | $32,157 | $15 | - |
| 11 | The i.d.e.a. Brand | $32,150 | $15 | - |
| 12 | The Africa Channel | $32,030 | $15 | - |
| 13 | Working Mother Media | $32,018 | $15 | - |
| 14 | Networld Media Group | $31,939 | $15 | - |
| 15 | Washington City Paper | $31,299 | $15 | - |
| 16 | Latina Magazine | $30,852 | $15 | - |
| 17 | Leisuremedia360 | $30,707 | $15 | - |
| 18 | Edipresse | $30,156 | $15 | - |
| 19 | Sourcebooks | $29,388 | $14 | - |
| 20 | Adweek | $25,934 | $12 | - |