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Los Angeles LGBT Center jobs in Los Angeles, CA - 33 jobs

  • Client Navigation Specialist

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    Program: Client Navigation Department: Program Administration Reports to: Manager, Client Navigation Schedule: Monday-Friday 9am-5:30pm Status: 100%, Full-Time, Non-Exempt, Non-Union Probation: 180 days Benefits: Medical, Dental, Vision, Life, and Long-Term Disability Insurance, Employee Assistance Program, and 403(b) Retirement Plan CENTER'S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society. JOB SUMMARY: Under the supervision of the Client Navigation Manager, the Client Navigation Specialist provides a range of supportive services including providing client care for new and existing clients as they access Center services. Acting as a centralized point of contact, this position embodies the Center's “no-wrong-door” approach. This position builds strong relationships across the Center to ensure seamless care coordination, facilitate warm handoffs. and provide a cohesive client experience. ESSENTIAL FUNCTIONS Program Coordination • Develop and implement client care strategies that enhance service accessibility, retention, and overall client experience across Center programs. • Serve as the primary liaison between clients and Center departments, exercising discretion in determining the most effective pathways for client support and care navigation. • Independently assess complex client cases and make high-level recommendations for service coordination, referrals, and resource allocation. • Identify systemic barriers to service access and work proactively with program leadership to design solutions that improve efficiency and effectiveness. • Lead cross-departmental case review and strategy meetings, providing insights and recommendations to enhance care coordination. • Analyze service utilization trends and client engagement patterns, using data to inform program adjustments and operational improvements. • Provide regular reports to leadership on client needs, gaps in service delivery, and process enhancement opportunities to improve organizational impact. Client Advocacy • Conduct comprehensive assessments of client needs, exercising independent judgment in determining the best course of action for service linkages and support. • Develop individualized service navigation plans, balancing client needs with program capacity and organizational priorities. • Negotiate and advocate for service adjustments, policy modifications, or escalated care solutions for complex client cases. • Establish and maintain high-level partnerships with external agencies to facilitate specialized client referrals and warm handoffs. • Design and implement client education initiatives that improve awareness and utilization of Center services, ensuring alignment with organizational goals. Operational Process Improvement • Evaluate the efficiency of current intake and referral processes, identifying opportunities to streamline workflows and improve client engagement. • Collaborate with program leadership to develop and refine service delivery models that align with best practices and organizational priorities. • Lead special projects aimed at improving interdepartmental coordination, access to services, and client retention strategies. • Train and mentor staff on best practices in client care navigation, strategic referrals, and interdepartmental collaboration. • Maintain oversight of compliance-related documentation and ensure that client records meet regulatory and organizational standards. Other Duties • Actively participate in staff meetings, planning sessions, and other organizational gatherings as required. • Other duties as assigned. REQUIRED QUALIFICATIONS • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Minimum 2 years' experience in program coordination, service coordination, and/or program development and implementation, ideally within a nonprofit or social services setting. • Access to reliable transportation, a valid CA Driver License, and the ability to be insured. • AHA CPR certification. • Ability to have a “whatever it takes” attitude when working with challenging individuals. • Proficiency with Microsoft Office, Electronic Health Records, and other software systems • Ability to be self-motivated and dedicated to initiating and completing complex tasks. • Ability to handle multiple tasks, be detailed oriented, and maintain strict confidentiality of medical information. • Ability to work well independently with minimal supervision. • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. PREFERRED QUALIFICATIONS • Bilingual skills (English/Spanish) • Bachelor's degree in social work, mental health-related field. • Training in Motivational Interviewing and Trauma Informed care. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************.
    $32k-41k yearly est. Auto-Apply 15d ago
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  • HIS Helpdesk Support Specialist

    Los Angeles LGBT Center 4.2company rating

    Los Angeles LGBT Center job in Los Angeles, CA

    Job Description Program: Department: Reports to: Category: FLSA Status: HIS Helpdesk Support Specialist Health Information Systems Information Technology HIS Operations Supervisor Temporary Non-Exempt JOB SUMMARY: Under the direction of the HIS Operations Supervisor, the HIS Helpdesk Support Specialist provides helpdesk support to Health Services end-users, including clinical staff, physicians, faculty, administrative, and other staff. This position provides basic levels of technical support on core and ancillary clinical/pharmaceutical applications/hardware. Systems include, but are not limited to, the electronic medical record, practice management, pharmacy management, and population health management applications. ESSENTIAL FUNCTIONS Technical Support & Issue Resolution Serve as the primary point of contact for Health Information Systems (HIS) technical support, triaging, prioritizing, and resolving user issues via phone, email, and helpdesk systems to minimize disruption to clinical operations Independently analyze and resolve complex helpdesk issues using advanced troubleshooting and institutional knowledge Use remote access tools to diagnose and resolve workstation-level issues, maintaining discretion when accessing sensitive systems and data Monitor and escalate systemic issues impacting multiple users or departments, conduct root cause analysis, and present findings to HIS and ITS leadership System Maintenance & Optimization Support administration and optimization of HIS platforms including Veradigm EHR, Veradigm Practice Management, and PioneerRx by identifying inefficiencies, recommending improvements, and implementing configuration changes under supervision Collaborate with Center-IT teams to resolve hardware and software issues in accordance with IT standards and security protocols Liaise with external vendors to coordinate technical support, escalate unresolved issues, and evaluate vendor performance against service expectations Project & Task Management Manage assigned tasks, programs, and projects independently, providing progress updates, identifying risks, and recommending solutions Contribute to HIS project planning and execution by supporting timelines, resource coordination, and stakeholder communication Participate in strategic meetings, offering input that supports departmental goals and technology strategies Professional Development & Organizational Engagement Engage in ongoing learning and development, completing required training and seeking opportunities to enhance technical and analytical skills Perform additional duties as assigned, demonstrating flexibility, initiative, and a commitment to organizational excellence QUALIFICATIONS High school diploma or general education degree (GED) required, bachelor's degree or equivalent experience preferred Minimum 1 year of previous IT/IS helpdesk operations preferred Working knowledge of HIV/AIDS care, FQHCs, PCMH, 340(b), and Pharmacy operations preferred Strong analytical, communication, organizational, and interpersonal skills with a high level of attention to detail Experience managing Veradigm PM, EHR, and Population Health Management systems (Veradigm preferred) Experience with pharmacy management systems (PioneerRx preferred) Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, and sexual orientations, and gender identities in a multicultural environment Understanding of healthcare environments as well as medical and pharmacy management workflows and terminology Strong computer and office systems troubleshooting skills, with the ability to teach and train Ability to work independently with sound and informed judgment while being task-oriented and adaptable The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center's clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact *********************.
    $35k-46k yearly est. Easy Apply 27d ago
  • THP Specialty Care Administrator

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    DEPARTMENT SUMMARY: As the nation's largest and most experienced provider of LGBT medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or at a low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: The Trans Health Program Specialty Care Administrator oversees comprehensive care coordination for gender-affirming services. This includes managing provider referrals, preparing and supporting patients through surgery and procedure planning, and collaborating with providers and care teams to ensure timely access to care. Key responsibilities include organizing patient information, securing authorizations, notifying and scheduling patients, maintaining accurate documentation, and retrieving/indexing consult notes. Strong communication, attention to detail, and insurance verification are essential to ensure continuity of care. ESSENTIAL FUNCTIONS Care Coordination & Referral Management Lead and maintain the full referral lifecycle in alignment with department policies, Medi-Cal, Medicare, Managed Care Plans, and private insurance requirements Independently determine referral eligibility and authorization needs, ensuring all referrals meet payer-specific guidelines and compliance requirements Collaborate with eligibility and benefits staff to resolve coverage or eligibility concerns Partner with Case Management and Behavioral Health to support letter writing and mental health screening Coordinate and monitor all specialty referrals, ensuring timely scheduling, completion, and documentation within the EHR Maintain ongoing communication with specialty providers to retrieve consult notes, resolve issues, and facilitate additional services or authorizations Develop and maintain systems to track and reconcile referral statuses, ensuring continuity of care and closing gaps in services Collaborate with medical providers, specialists, Case Management, and Behavioral Health to support clinical workflows, including letters of support and care planning Serve as part of the multidisciplinary care team to facilitate specialty referrals and provide regular updates on referral status, insurance issues, barriers, and patient needs Serve as a primary liaison between specialty consultants, Health Services, internal departments, and insurance entities to ensure timely, coordinated care delivery Exercise independent judgment when addressing complex coordination issues and escalating concerns appropriately Patient Communication & Advocacy Communicate referral details, appointment instructions, and care expectations to patients in a timely and supportive manner Identify and troubleshoot barriers to accessing specialty care (e.g., insurance, transportation, language, system navigation), escalating concerns when needed Advocate for patients by coordinating with internal and external partners to ensure seamless transitions and equitable access to care Provide education and counseling on the referral and care coordination process Other Responsibilities Participate in quality improvement initiatives focused on enhancing referral workflows, patient experience, and process efficiency Conduct or support referral-related data audits, accuracy reviews, and assist with resolving patient grievances as they relate to GAS referrals to inform quality improvement efforts Ensure compliance with HIPAA, OSHA, and organizational standards Participate in staff meetings, agency meetings, planning meetings, and other meetings as needed Comply with requirements of OSHA, HIPAA, and other applicable regulations Other duties as assigned QUALIFICATIONS Medical Assistant certification from approved training program and/or specialty care referral and utilization managed care experience Minimum 3 years' experience in an outpatient healthcare setting. Case Management experience preferred. Gender-affirming care coordination and surgical planning experience preferred Knowledge of ICD-9/10 codes and CPT coding Strong communication, organizational, and interpersonal skills with a high level of attention to detail Proficient in Microsoft Office, EHR, and other healthcare software Self-motivated with the ability to handle multiple tasks and maintain patient confidentiality. Able to work independently with minimal supervision Bilingual (English/Spanish) is a plus Experience working with or knowledge of the LGBTQ community and related issues Passion for the Center's mission and a commitment to diversity and inclusion Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center's clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact *********************.
    $55k-78k yearly est. Auto-Apply 35d ago
  • Senior Care Specialist I #006568

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    Program: Case Management Department: Senior Services Reports to: Associate Director of Housing & Training Compensation: $24.70 to $32.59 hourly, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am Schedule: Wednesday and Thursday 9:00am to 6:00pm Status: 40%, Part-Time, Non-Exempt, Union Probation: 90 Days Benefits: 403(b) Retirement Savings Plan, Voluntary Supplemental Insurance, Employee Assistance Program Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Senior Services department supports and enriches the lives of lesbian, gay, bisexual and transgender (LGBT) people 50 years and older, with an overarching goal of successful aging in place. In this effort, the department provides a broad array of social, educational and support services to LGBT seniors, all of which are free or low-cost. We have an expanding population of LGBT homeless population and are growing as a department to include on site affordable housing for LGBT seniors. JOB SUMMARY: Under the supervision of the Sr. Manager of Social Services and as part of the Seniors Services team, the Senior Care Specialist I will develop individual care plans for LGBT seniors (50+) throughout Los Angeles County. The ideal candidate possesses the capacity to work with LGBT Seniors addressing the unique needs of the population and ensuring an optimal level of continuum of care often collaborating with external agencies and LGBT-friendly service providers. The Senior Care Specialist addresses a wide range of subjects that pertain to their client's well-being utilizing interventions which include: comprehensive assessment, care planning, service authorization or arrangement, case monitoring and client advocacy. Service provision may be delivered at any of our locations including, but not limited to: Anita May Rosenstein Campus, Ariadne Getty Foundation Senior Housing, Triangle Square, Metropolitan Community Church, Mi Centro, and other offsite locations. ESSENTIAL FUNCTIONS: • Conducts in-depth intakes and assessments covering psychological, social, physical, and environmental concerns for LGBTQ Seniors within Los Angeles County. • Assesses the client's functional and cognitive capacity and limitations. • Develops a comprehensive care plan including all social services needed for client to meet their immediate or urgent needs, as well as longer-term needs. • Provides support and guidance addressing barriers to obtaining services such as housing and appropriate healthcare needs. • Implements the care plan by coordinating and arranging for services. • Assists clients with linkage to social service resources for seniors including, but not limited to: Medi-Cal/Medi-Care, CalFresh, affordable housing, mental health, healthcare, legal and Veteran Affairs benefits, In Home Supportive Services and home delivered meals. • Routinely follows up and monitors clients in care to ensure that the care plan continues to meet the clients' need (due at the beginning of each month). • Develops and incorporates housing stabilization into any care plan created for residents of Triangle Square and AGF Senior Housing which includes in-home care provisions, higher levels of care and/or end of life care based on assessments. • Ensure housing stabilization and retention are in partnership with property management lease agreements and tenant plans to ensure housing stability. • Completes comprehensive reassessment on a minimum of an annual basis or more frequently given the client's needs. • Follows termination of care management services protocols when appropriate. • Identifies and develops family and other informal support systems for the client. • Ensures appropriate documentation is entered into CIVI and other required data systems to meet all Department of Aging requirements. • Maintains client-related data tracking systems, including case notes, complete CIVI entries and CTS data entry • Prepares case-related reports including, but not limited to: outcomes, successes and challenges on a monthly basis (report template provided). • Maintains complete and accurate documentation of service objectives and outcomes as well as other services; • Provides clients with appropriate internal and external referrals to address identified needs and serve as an advocate for LGBT seniors with outside agencies. • Develops and maintains a comprehensive resource and referral database of LGBT specific resources and community resources relevant to participant needs. • Offers clients the opportunity for regular feedback on services provided to measure effectiveness of services and interventions utilized. • Participate in care management meetings, all-staff meetings, in-service trainings, case consultations and other meetings, as assigned and in coordination of care support. • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Experience in care management and community-based service delivery, required. • 4-year degree in social work, gerontology, psychology, or a related field from an accredited university. • Experience maintaining confidential information, understanding of Health Insurance Portability and Accountability Act (HIPAA) requirements, and pass HIPAA certification training for HIPAA compliance (within 90 days). • Working knowledge of issues impacting LGBT seniors in ethnically and socio-economically diverse urban and suburban environments. • Knowledge of social service resources for seniors including, but not limited to: Medi-Cal/Medi-Care, affordable housing, mental health, healthcare, legal and Veteran Affairs benefits, In Home Supportive Services. • Bilingual skills, a plus (English/Russian, English/Spanish fluency preferred; American Sign Language, a plus). • Demonstrated ability to manage multiple tasks under pressure in a fast-paced environment. • Excellent verbal, written, time management, interpersonal, research and computer skills (Microsoft Word and Excel). • Able to work alternative work schedules, evening and weekends as scheduled. • Access to reliable transportation and the ability to be insured. • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.
    $24.7-32.6 hourly Auto-Apply 60d+ ago
  • Housing Navigation Specialist I-HOPWA

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    Program: Nursing - Case Management Department: Health Services Reports to: Manager of Housing Case Management Status: Temporary, 100%, Full-time, Non-Exempt Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: As the nation's largest and most experienced provider of LGBT medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: Under supervision of the Manager of Housing Case Management, the Housing Navigation Specialist for the Housing Opportunities for People with AIDS (HOPWA) program is responsible for meeting contract requirements while assisting clients with supportive services with a client-centric approach. The Housing Navigator will assist the client to establish collaborative relationships with community-based organizations to attain and maintain housing and address overall needs. ESSENTIAL FUNCTIONS: • Act as primary contact for clients throughout their full length of participation in our HOPWA program; • Complete a comprehensive intake and assessment of new participants to help determine needs, eligibility, interests, and goals; • Assess and implement necessary interventions to reduce barriers to housing; • Link client to supportive services such as mental health, health, substance abuse, employment, and education both at the Los Angeles LGBT Center and with external service providers; • Provide linkage to resources, such as DPSS, Social Security, Medi-Cal, and act as liaison for clients with those resources; • Match clients with appropriate housing opportunities through field-based housing search, including but not limited to short-term crisis housing, federally assisted housing, substance abuse programs, and low-income housing; • Collect eligibility documents as required; • Provide assistance with the completion of all applications for housing placements; • Provide linkage to resources assisting clients in completing applications for financial assistance programs such as the Short-Term Rental Mortgage Utility (STRMU) grant and the Permanent Housing Placement (PHP) grant; • Work with clients and their current and previous supports to develop individual case plans to help them meet initial and intermediate goals in the areas of education and employment, housing stability, financial stability, positive healthy outcomes, and permanent connections; • Conduct required home visits to ensure clients are successfully maintaining their permanent housing; • Work effectively and creatively as a member of an interdisciplinary team to support the needs of clients; • Attend and present clients in weekly case conference meetings to coordinate services with internal and outside service providers; • Maintain statistical client data, including entering client data into HMIS Clarity databases and HCID Bitfocus as determined by contract requirements; • Maintain complete and accurate files documenting all care and services provided in the client's Electronic Medical Record; • Work a flexible schedule to be able to connect with participants and landlords when they are available; this may include evenings and weekends; • Interact in a professional manner with staff and clients; • Exercise appropriate judgment and decision-making skills; • Use standard office machinery including personal computers and printers in performance of duties; • Assist in data auditing tasks, prepare reports as required, and submit in a timely manner; • Participate in staff meetings, agency meetings, planning meetings, and other meetings as needed; • Comply with requirements of OSHA, HIPAA, and other applicable regulations; • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Minimum of three years experience in direct service as a case manager with HIV/AIDS clients, homeless clients, clients with other chronic illnesses, or housing case management/navigation; • Knowledge of HIV infection, transmission, treatment, and prevention a plus; • Knowledge of community resources and referrals for HIV, mental health, case management, and additional appropriate referrals; • Valid driver's license with access to reliable transportation and automotive insurance; • Training in Motivational Interviewing and Trauma Informed training a plus; • Ability to have a “whatever it takes” attitude when working with challenging individuals; • Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills; • Excellent Computer skills and knowledge of Microsoft Office, word processing, Electronic Health Records, and other software systems; • Ability to be self-motivated and dedicated to initiating and completing complex tasks; • Ability to handle multiple tasks, be detailed oriented, and maintain strict confidentiality of medical information; • Able to work well independently with minimum supervision; • Bilingual (English/Spanish) skills a plus; • Knowledge of or experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ people; • A passion for the Center's work and its mission to make the world a better place for LGBTQ people; • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. TRAINING, EDUCATION AND LICENSURE: • AHA CPR certification The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center's clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact *********************.
    $43k-58k yearly est. Auto-Apply 60d+ ago
  • Security Officer I

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    #259104
    $25k-33k yearly est. Auto-Apply 14d ago
  • Stage Manager

    Los Angeles LGBT Center 4.2company rating

    Los Angeles LGBT Center job in Los Angeles, CA

    Job Description Department: Cultural Arts Reports to: Technical and Production Manager Status: On-Call/Relief, Regular, Non-Exempt Benefits: Sick Accruals Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. JOB SUMMARY: As scheduled and under the general supervision of the Technical and Production Manager, the Stage Manager works with Cultural Arts events team and artists to program lights and sound, rehearse and run performances, complete nightly show reports, and occasionally work as the front of house manager. The Stage Manager serves as the representative from the Cultural Arts Department and reports directly to offsite leadership. ESSENTIAL FUNCTIONS: • Program lighting and audio/visual equipment and programs for Cultural Arts events and troubleshoot AV issues before, during, and after performances. • Run assigned technical elements during the production, including ETC Eos Family lighting console, QLab, or other sound on a digital console. • Set-up and break down each performance within the allotted time in coordination with Center technicians. • Manage talent, giving appropriate calls prior to performances, ensuring rehearsals and performances stay on schedule. • Manage event technicians and lead tech team through successful events. • Follow security procedures particularly with respect to safety, equipment, and access. • Monitor condition of equipment and supplies and report any problems or needs. • Provide post-event feedback relating to event, equipment, and facility, including formatted rehearsal and performance reports, sent in a timely manner following the rehearsal or event. • Participate in staff meetings, special events, and other activities as requested. • Perform other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues relevant to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Solid background in live, special, and theatrical events, with a minimum of three years' experience running light and/or sound boards for live events, experience with QLab and Eos Operating Systems required. • Working knowledge of and the ability to operate light and sound boards and various AV equipment for events and theatre, ability to program and/or mix and experience with projectors and projection preferred. • Strong verbal and written communication skills, including strong interpersonal and organizational skills, and an ability to interact appropriately with visiting as well as on-site technicians, theatrical producers, directors, designers, artists, and clients. • Strong time management skills, and the ability to display leadership when getting performers into places and performances started in a timely manner. • Computer and internet literacy, prior experience with complex computer software. • Ability to implement event details from written work orders and to work effectively with minimal supervision, as a team, as a leader, and alone. • Ability to adhere to a strict schedule including running a show with minimal technical rehearsals, beginning and ending performances on time, and completing duties within assigned time. • Ability to work evening and weekend hours required. • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact *********************
    $40k-54k yearly est. Easy Apply 18d ago
  • House Manager

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    #003507 Program: Events Department: Cultural Arts Reports to: Artistic Director Status: On-Call/Relief, Non-Exempt Benefits: Sick Accruals CENTER'S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society. JOB SUMMARY: As scheduled and under the general supervision of Cultural Arts Management, the House Manager provides Front of House leadership and oversight by supervising front of house volunteers, concessions, walk up sales, and other box office/patron services responsibilities. The House Manger is responsible for lobby/concessions set up, managing late seating, ensuring proper event start time, and submitting nightly Front of House Report summaries to Cultural Arts Management. % of Role ESSENTIAL FUNCTIONS 60% Front of House Operations • Operate ticketing software programs (Audience View Professional) and other computer systems to facilitate smooth patron experience. • Ensure that Front of House activities enable event to start on time. • Organize and supervise all Front of House volunteers including, but not limited to, setting up lobby/courtyard, facilitating concessions sales, ushering patrons to their seats, and facilitating late seating. • Submit nightly Front of House Report summaries to Cultural Arts Management. • Participate in staff, training, and planning meetings and events as required and/or needed. • Other duties as assigned. 30% Customer Service • Provide exceptional customer service, embracing role as an ambassador to the guests on behalf of the Center. • Facilitate sale of walk-up event tickets. 10% Venue Oversight • Depending on the performance's needs, assist with the technical team including set-up and break down of audio/visual equipment in the lobby/courtyard. • Follow security procedures particularly with respect to safety, equipment, and access. including completing safety/security reports. 0% Management Responsibilities (Budgetary & Direct Supervisory) (If none, indicate 0%.) REQUIRED QUALIFICATIONS • Knowledge of, or experience working with, the LGBTQ+ community and familiarity with issues of particular relevance to LGBTQ+ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ+ people. • Experience with a theatre or performing arts center in a patron-facing capacity. • Experience in customer/guest services or hospitality with excellent communication skills. • Proficiency with relevant computer software and ability to learn new programs quickly. • Ability and willingness to supervise and lead a team of diverse volunteers. • Good multi-tasking abilities with a high degree of flexibility. • Ability to work evening and weekend hours. • Ability to identify, analyze, and troubleshoot problems. • Self-motivated, energetic, and flexible. • Ability to work independently and in collaboration with others. • Ability to organize work environment for efficient and smooth operation, especially in fast-paced or stressful scenarios. • Demonstrated ability to engage in a positive, professional, customer relations focused culture that prioritizes accountability and joy, and ensures that all guests and collaborators feel welcome. • Experience with and demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************.
    $39k-50k yearly est. Auto-Apply 39d ago
  • Cafe Barista- On Call

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    Program: Department: Reports To: Compensation: Schedule: Status: Benefits: Café Barista - On Call Liberation Coffee House Culinary Arts Manager, Café, and Catering $21.00 - $21.11 per hour Flexible Schedule On-Call Sick accruals Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. PROGRAM SUMMARY: The Los Angeles LGBT Center Culinary Arts Program reveals the power of food to unite our intergenerational campus while simultaneously helping members to start exciting new careers in the hospitality industry. A certified social enterprise, our culinary training program enrolls 100 students a year and produces over 450 daily meals for Center members. We also operate the Center's café, Liberation Coffee House, and provide event catering services. JOB SUMMARY: The barista has a positive attitude, is passionate about coffee and food, and enjoys working as part of a team and interacting with customers. This position plays an important role in our energetic team of food and beverage enthusiasts who are driven to provide excellent customer service. Tasks include order taking, beverage and food preparation and maintaining café cleanliness. ESSENTIAL FUNCTIONS: Provides a warm greeting to all customers and exemplifies exceptional customer service which includes customizing the guest experience and anticipating their needs. Preparing and serving a variety of drinks such as espresso, specialty lattes, tea, and smoothies. Work with management to complete food inventories and ordering. Keeps equipment in good condition by following proper operating instructions, cleaning procedures, and routine preventative maintenance tasks. Helps to maintain inventories by replenishing all food items and retail. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Complies with all health and safety codes and follows procedures to safeguard proper compliance (this includes cleaning logs, temperature logs, and daily cleaning lists). Assist with stewarding as needed to maintain café cleanliness, including items such as floor and wall cleaning, beverage equipment and storage/cooler cleaning. Handles point-of-sale transactions and processes in accordance with established procedures including Operating cash registers, accepting cash and credit card payments and register cash drops. Works to resolve customer feedback and communicate complaints to management. As part of the Center's social enterprise training program, works to maintain a learning environment that encourages employees to ask questions and shows respect for fellow team members. Works in a café environment which requires standing in a stationary position or moving through the café for the duration of your working shift, completing repetitive manual tasks such as cutting and dish washing, lifting items up to 20 pounds to a height of 4 feet, and exposure to extreme temperature variations due to hot cooking and dishwashing equipment and cold storage areas. Participate in staff meetings, and other meetings as needed. Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people and sensitivity to the issues of young gay, lesbian, bisexual, transgender, and questioning youth. A passion for the Center's work and its mission to make the world a better place for LGBTQ people. Food Handler's Permit ability to pass the exam within 30 days after date of hire. Minimum 6 months of coffee house or kitchen experience, formal coffee experience and training a plus Good verbal and written communication skills. Excellent time management skills and an ability to work with a sense of urgency. Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. StartFragment The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************. EndFragment
    $21-21.1 hourly Auto-Apply 6d ago
  • Medical Assistant

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    #710152 Program: Nursing Department: Health Services Program: Nurse Manager Shift Differential Premium: $1.75 per hour for hours worked between 6pm-6am Schedule: Monday-Friday 7:30am-4:30pm Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: As the nation's largest and most experienced provider of LGBT medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: The Medical Assistant serves as an integral member of the health services team by stocking and preparing supplies and equipment, providing direct patient care, supporting clinic flow, coordinating and promoting continuity of care, facilitating appropriate delivery of health services, coordinating consultations, and serving as an intermediary between patients and their healthcare provider as part of a multidisciplinary care team to provide a range of patient care services. ESSENTIAL FUNCTIONS: • Serves as part of a multidisciplinary care team to provide a range of patient care services. • Works in collaboration with Medical Providers and other Health Services staff to maintain an effective and efficient program. • Facilitates patient access to healthcare. • Assures that the examination rooms are always clean and properly stocked with up-to-date equipment, non-expired supplies, disposable exam materials, and ensures that each exam room is set up in the same way. • Prepares the EMR prior to each visit and assures that all test results are available for review by the clinician with each visit. • Prepares the patient for the clinical visit including taking vital signs, preparing necessary instruments, equipment, etc. as needed for the visit. • Orders and administers vaccines following clinic protocols, places skin tests, and performs laboratory functions including processing as directed by licensed clinical staff. • Within MA scope of practice, administers treatments and services as ordered by Medical Provider. • Assists clients in completing paperwork, and assists nursing staff in obtaining authorizations for imaging referrals, as well as retrieval of reports in a timely manner. • Maintains complete and accurate files documenting all care and services provided in the patient's health record. • Monitors clinic refrigerators and maintains temperature logs; notifies supervisor of any out-of-range temperatures. • Interacts in a professional manner with health services staff and patients. • Exercises appropriate judgment and decision-making skills. • Uses standard office machinery including personal computers and printers in performance of duties. • Assists in data auditing tasks. • Participates in staff meetings, agency meetings, planning meetings, and other meetings as needed. • Complies with requirements of OSHA, HIPAA, and other applicable regulations. • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • Prefer three years of experience in direct patient care; preferably in an ambulatory care setting. • Basic knowledge of infectious diseases. • Basic knowledge of care coordination and navigation throughout the managed care process. • Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills. • Excellent computer skills and knowledge of Microsoft Office, word processing, Electronic Health Records, and other software systems. • Ability to be self-motivated and dedicated to initiating and completing complex tasks. • Ability to handle multiple tasks, be detail oriented, and maintain strict confidentiality of medical information. • Able to work well independently with minimum supervision. • Bilingual skills, a plus (English/Spanish fluency preferred). • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. TRAINING, EDUCATION AND LICENSURE: • Medical Assistant certification/diploma from approved training program required. • Current AHA CPR certification. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center's clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact *********************.
    $35k-42k yearly est. Auto-Apply 39d ago
  • Patient Account Biller #700415

    Los Angeles LGBT Center 4.2company rating

    Los Angeles LGBT Center job in Los Angeles, CA

    Job Description Department: Health Services Reports to: Billing Manager Compensation: $21.47-$28.33 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am Schedule: Monday-Friday 8:00am-5:00pm Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: As the nation's largest and most experienced provider of LGBTQ medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: Under the direction of the Billing Manager the Patient Account Biller will be responsible for providing administrative and clerical support to the Billing Team. These responsibilities include charge entry, payment entry, account reconciliation, claims follow up and denial management in accordance with all accepted billing and collection practices. ESSENTIAL FUNCTIONS: • Charge entry, coding, and cash reconciliation. • Payment entry including processing refunds on paper and/or electronically. • Generating, reviewing, and transmitting patient's statements and notices on paper and/or electronically. • Monitor patient accounts for appropriate insurance assignments. • Claim follow up and denial management. • Respond to client questions and complaints regarding billing issues and document the outcome in AllScriptsPM. • Attend Center, Health Services and Health Information Services meetings as required. • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Working knowledge of current CPT and ICD10 codes. • Knowledge of medical terminology. • Knowledge of reimbursement and denial codes. • Bilingual skills, a plus (English/Spanish fluency preferred). • Excellent verbal and written communication skills, including strong organizational skills, strong problem-solving skills, and attention to detail. • Computer skills, including a working knowledge of Excel. • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************
    $21.5-28.3 hourly Easy Apply 4d ago
  • Sr. Analyst, Financial Planning & Analysis

    Los Angeles LGBT Center 4.2company rating

    Los Angeles LGBT Center job in Los Angeles, CA

    Job Description Department: Finance Reports to: Chief Financial Officer Status: 100% Full-Time, Exempt Probation: 180 Days Benefits: Medical, Dental, Vision Life Insurance, Long-Term Disability, Employee Assistance Program, and 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Finance Department is responsible for all financial and accounting matters of the Centers' ten locations throughout the Los Angeles area. There are a wide variety of areas within the Finance department, including treasury, accounting, government grants, tax, contracts, Payroll, and risk management. The Finance Department is a team of hardworking individuals who are committed to provide timely financial reporting, so that the Center can continue to provide much needed services to the community. JOB SUMMARY: The Senior Financial Planning & Analysis Analyst will drive financial insights, support strategic decision-making, and ensure financial discipline across the organization. This role will leverage NetSuite financial software and NetSuite Planning and Budgeting (NSPB) to lead budgeting, forecasting, and financial analysis processes and will participate in a variety of financial and accounting projects, including process evaluation and improvement, and serve as a key resource for system optimization. ESSENTIAL FUNCTIONS Financial Planning & Analysis • Maintain and enhance financial models for budgeting, forecasting, and business cases to support leadership decision-making • Prepare monthly reporting packages with variance analysis against budget, forecast, and prior year using NetSuite • Track, analyze, and report revenue and cost trends with actionable recommendations • Gather and analyze data from new and existing revenue sources to identify opportunities • Assist in developing and maintaining cash flow forecasts using NetSuite Accounting & Reporting • Partner with the Senior Director of Finance and Accounting to support the close process and ensure P&L accuracy • Provide accounting support for special projects, including journal entries, invoice reconciliation, trial balance, and account reconciliations • Contribute to preparation of the statement of functional expenses, NICRA, annual Census reports, overhead worksheet, and overhead reallocations • Produce and manage board-level reporting packages Systems & Data Integration • Serve as internal expert on NetSuite and NSPB, including report creation and budget preparation • Identify and support opportunities to integrate NetSuite with other platforms such as Salesforce, Epic, and Pioneer • Collaborate on system interconnection projects to improve financial data flow and accuracy Cross-Functional Collaboration • Work closely with program directors, managers, and staff to ensure accurate and efficient financial operations • Support Finance team members in shared responsibilities and ongoing projects • Perform additional duties as assigned QUALIFICATIONS • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people • A passion for the Center's work and its mission to make the world a better place for LGBTQ people • 6-8 years of work experience or equivalent education in Business Administration, Finance, or Accounting. • CPA or CPA candidate preferred • Demonstrated ability to meet deadlines in a fast-paced environment • Strong knowledge of Generally Accepted Accounting Principles (GAAP) and financial analysis ratios and tools • Self-starter capable of working with minimal supervision and willing to work evenings and weekends when necessary • Proven ability to analyze, develop, and implement successful solutions to challenges facing the Center • Proven focus on superior internal and external customer service • Advanced proficiency in NetSuite financial software and NetSuite Planning and Budgeting (NSPB) including report building and system optimization; advanced Excel skills (Pivot tables, VLOOKUP), Word, PowerPoint, and database systems • Strong communication, interpersonal, and organizational skills with a high level of attention to detail • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center's clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact *********************.
    $77k-106k yearly est. Easy Apply 11d ago
  • Associate Manager, Clinical Nursing (RN)

    Los Angeles LGBT Center 4.2company rating

    Los Angeles LGBT Center job in Los Angeles, CA

    Job Description Program: Nursing Department: Health Services Reports to: Nurse Manager Status: 100%, Full-Time, Exempt, Regular Probation: 180 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: As the nation's largest and most experienced provider of LGBT medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or at a low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: The Associate Manager, Clinical Nursing (RN) provides leadership and oversight to Nursing Coordinators (RNs) and LVN Care Coordinators, ensuring high-quality patient care and compliance with regulatory standards. Key responsibilities include supervising staff, managing clinical operations, maintaining adequate staffing and supplies, and supporting staff development. The position oversees quality improvement efforts, participates in audits and policy development, and collaborates with other Health Services leaders to maintain a positive clinical environment. ESSENTIAL FUNCTIONS Leadership & Oversight Provide direction and guidance to Nursing Coordinators (RNs) and LVN Care Coordinators Collaborate with Health Services leadership to align nursing programs with patient care and regulatory standards Ensure adequate staffing levels and clinical coverage to meet care and compliance needs Oversee supply management related to patient care, including ordering and inventory of medications, equipment, and supplies Maintain a positive clinical environment in partnership with supervisors and other managers Staff Management & Development Lead human resources functions for direct reports, including performance feedback and evaluations Develop and implement staff training to meet continuing education, contract, and team development goals Ensure clinical staff practice within defined scopes of practice Conduct or participate in regular team meetings to support communication and staff engagement Quality & Compliance Provide Quality Management oversight across Health Services divisions and applicable Center areas Participate in the Quality Risk Management Committee and ensure timely monitoring and reporting Contribute to or lead special project teams to address quality or operational concerns Participate in audits and support preparation of corrective action plans Ensure policies and procedures comply with regulatory, licensure, and contractual standards Policy & Procedure Management Participate in Nursing Unit Level Policy and Procedure Committee to maintain current documentation Ensure staff understand and adhere to updated policies and procedures Maintain documentation to ensure compliance with Center policies and external requirements Organizational Engagement Attend Center and Health Services meetings as required Perform other duties as assigned QUALIFICATIONS Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people A passion for the Center's work and its mission to make the world a better place for LGBTQ people Current California RN license required Current AHA CPR certification Minimum of three years of experience in direct patient care, preferably in an ambulatory care setting Experience in outpatient nursing management preferred Working knowledge of infectious diseases, e.g., HIV/AIDS, STIs, and state/ federal reporting requirements Basic working knowledge of care coordination and navigation throughout the managed care process i.e., prior authorization, specialty care coordination, patient assistance program Strong communication, organizational, and interpersonal skills with a high level of attention to detail Proficiency with Microsoft Office, Electronic Health Records, and other software systems Ability to be self-motivated and dedicated to initiating and completing complex tasks Ability to handle multiple tasks, be detailed oriented, and maintain strict confidentiality of medical information Able to work well independently with minimum supervision Bilingual skills, a plus (English/Spanish fluency preferred) Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center's clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact *********************.
    $67k-97k yearly est. Easy Apply 13d ago
  • Audio Technician

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    Audio Technician Program Special Events Department Cultural Arts Reports to Category Status Technical Events Manager Relief/On-Call Non-Exempt JOB SUMMARY: As scheduled and under the general supervision of the Director of Event Operations, provide audio support for special events, performances, and routine rental situations at various Center locations. ESSENTIAL FUNCTIONS Event Operations Prepare and operate audio equipment for events including theatrical performances, concerts, screenings, memorials, receptions, etc. Set up and breakdown of audio equipment Load in/out audio equipment using a sound plot, under the direction of the Technical Manager, or implement your own ideas Troubleshoot and resolve audio issues before, during, and after events Mix shows and events independently or with stage manager cueing Testing audio equipment for volume, tone, and clarity Provide post-event feedback regarding event execution, equipment performance, and facility use Other Duties Evaluate audio equipment for repair and maintenance. Load, unload, pack, and assist with transporting gear to and from various locations. Follow safety and security procedures for equipment, access, and overall event operations. Participate in staff meetings, special events, and related activities as requested. Work flexible hours, including evenings and weekends, based on event schedules. Perform additional duties as assigned. REQUIRED QUALIFICATIONS Solid background in live, special, and theatrical events for a variety of spaces including small (50 seats), medium (200) houses, and outdoor and/or alternative spaces. Minimum three years of experience running audio boards for live events. Working knowledge of and the ability to operate audio boards and various audio equipment such as microphones, stands, speakers, cables, etc. Ensuring safe operating sound levels Knowledge of or experience working with the LGBTQ community and familiarity with issues relevant to LGBTQ people A passion for the Center's work and its mission to make the world a better place for LGBTQ people. Strong communication, interpersonal, and organizational skills, and an ability to interact appropriately with visiting as well as on-site technicians, theatrical producers, directors, designers, artists, and clients. Computer and internet literacy and prior experience with complex computer software Ability to implement event details from written work orders and to work effectively with minimal supervision, as a team, as a team leader, and alone Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. PREFERRED QUALIFICATIONS Ability to mix multiple live audio inputs Experience with Midas, Allen & Heath, and Yamaha audio boards Experience with QLab, Recording Software, & Spotify Bilingual Spanish/English The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact *********************
    $42k-61k yearly est. Auto-Apply 29d ago
  • Mental Health Clinician II

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    Program: Mental Health Services Department: Health Services Reports to: Director of Mental Health Services Shift Differential:$1.75 per hour premium applies to evening and overnight hours (6 p.m.-6 a.m.). Schedule: Monday, Tuesday, Thursday, Friday 8:00am-7:00pm (May be negotiable). Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: As the nation's largest and most experienced provider of LGBT medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: Conducts individual, couple and group counseling services, documenting progress, utilizing short term model in treatment planning to the greatest extent possible and serve on-duty walk-ins, crisis, as well as general information and crisis telephone calls. ESSENTIAL FUNCTIONS: • Conduct individual, couple and group counseling services for clients presenting to the MHS and documents progress in the client's record immediately following the session. • Utilize short term model in treatment planning to the greatest extent possible; must receive concurrence of supervisor to extend number of sessions beyond the short-term model protocol. • Serve on-duty for designated hours each week to handle walk-ins, whether crisis oriented or not, as well as general information and crisis telephone calls. May complete Intake at the time of seeing a walk-in client if deemed appropriate. • Conduct Intakes, prepares the required documentation and routes the client's record to the supervisor for disposition/placement. • Participate in the multi-disciplinary Clinical Case Conference, presenting assigned cases as they come due for review. • Make appropriate referrals to services outside the Center, w/in and to other services within the Department, e.g., psychiatric evaluation; and, follows up on those referrals with the client to assure appropriateness of the referral & continuity of care. • Participate in the Quality Improvement process practiced in the Clinic. • Meet Performance Metrics such as, but not limited to, weekly/monthly visit targets, as established by the business need. • Adhere to the Utilization Management protocol used in the clinic to insure timely and appropriate client service. • Assume responsibility for completing all documentation in a timely, legible and thorough manner, submitting client records at the end of each business day, and proper notification of changes in appointment schedule to supervisor and Administrative Support staff. • Participates, as assigned, in clinical supervision groups and/or individual supervision on a weekly basis. • Mandatory attendance at monthly in-service training sessions. • Assist in the coordination of the work of paraprofessional volunteers and Mental Health Clinicians I. • Participation with supervisor and/or members of the MHS Management Team in program planning, program evaluation, dissemination activities and training. • Participate in staff meetings, planning meetings and other meetings as needed. • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Masters in social work, marriage and family therapy or professional clinical counselor. • Registered with BBS as Associate in Social Work, Marriage and Family Therapy or Professional Clinical Counselor. • Two years counseling experience, i.e., residential care, social services, child welfare services, general counseling, chemical • dependency treatment, juvenile justice, youth services, etc. • Bilingual skills, a plus (English/Spanish fluency preferred). • Ability to work as a team member dedicated to generating resources/services to gay, lesbian, bisexual, & transgender communities. • Proven ability to work under direct supervision. • Ability to relate in a non-judgmental and respectful manner to gay, lesbian, bisexual and transgender individuals, or people experiencing a wide variety of emotional and behavioral problems. • Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills. • Computer skills and knowledge including word processing, database operations, spreadsheets, and other software systems. • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************
    $68k-87k yearly est. Auto-Apply 6d ago
  • Physician HIV Primary Care

    Los Angeles LGBT Center 4.2company rating

    Los Angeles LGBT Center job in Los Angeles, CA

    Job Description Title: Physician, Primary Care, HIV and Gender Affirming Care Program: Medicine Department: Health Services Reports to: Senior Medical Director Status: 100%, Full-Time, Union, Exempt Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Los Angeles LGBT Center's Department of Health Services is one of the nation's largest and most experienced providers of LGBTQ-specialized primary care and related services, Our mission to help LGBTQ people lead healthier, happier lives is supported by our comprehensive array of client-centered services including primary care, mental health, psychiatry, sexual health, pharmacy, case management, nutrition, clinical research, housing services and a food pantry. The Center is one of a handful of Federally Qualified Health Centers in the nation specializing in serving LGBTQ people. JOB SUMMARY: This physician will provide comprehensive, trauma-informed, and culturally competent medical care to LGBT individuals throughout the adult lifespan. The physician's panel of patients will reflect the diversity of LGBT community and include individuals of all genders and expressions and with varying levels of medical and psychosocial complexity, including those living with HIV. This physician will also be expected to provide episodic care for non-panel patients as needed. ESSENTIAL FUNCTIONS: • Provide comprehensive medical care to a panel of patients including primary care, chronic disease management, sexual and reproductive health care, and gender affirming services. • Provide ongoing management to adults living with HIV including: diagnosing acute HIV infection; initiation and modification of appropriate antiretroviral therapy; prevention and treatment of acute opportunistic infections; monitoring clinical and immunological status; routine preventative health screenings unique to HIV patients. • Conducts clinical encounters with new, return, and cross-coverage patients including taking an HPI (history of present illness); completing physical exams; documenting medical, social, family history; ordering diagnostic tests and interpreting results; developing differential diagnoses; and establishing and documenting plans of care. • Uses clinical judgment to assess the need for specialist assessment and places referrals accordingly. Conducts telephone consultations with specialists as needed. Reviews specialists' notes, incorporating findings and recommendations into the overall management of the patient. • Demonstrates chart maintenance by keeping patient problem lists up-to-date and reconciling medications. • Follows practice documentation standards regarding clinic notes and clinically relevant lab results and imaging reports. • Completes and “signs-off” on clinical notes, lab results, refill requests, imaging reports, and consults within a timely manner. • Responds to messages from patients and care team members in a timely manner. • Provides evidence-based care that is in accordance with national standards and internal practice guidelines. • Participates in peer review exercises and completes mandatory clinical trainings. • Liaisons with other members of the clinical care team including nursing, social work and mental health to optimize patient health outcomes. • Provides cross- coverage for the other medical providers in cases of vacations, conferences, and illness, and overflow. This includes review of other providers' lab results, portal messages and medication refill requests. • Participates in the clinic's on-call system. • Responsible for maintenance of their own Continuing Medical Education (CME) in order to keep current with relevant Board Certification and for AAHIVM certification; • Attends staff and other meetings as assigned. • Other duties as assigned; JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills. • Board Certified in either Family Medicine, General Internal Medicine or Infectious Diseases. • A valid license to practice medicine in the State of California. • Registered by the Drug Enforcement Administration and BLS certification required. • Commitment to providing medical care that is trauma-informed, sex and body positive, and rooted in the tenets of harm reduction. • AAHIVM certification or ability to become AAHIVM certified within 6 months of employment • Strong sexual and reproductive health experience including expertise in STD diagnosis and treatment, PEP/PrEP, gender affirming hormone therapy and contraception management, preferred. • Ability to conduct medical visits in Spanish, preferred. • Understanding of the intersectional issues impacting LGBTQ people including the ways that racism, sexism, transphobia and income inequality impacts health access and outcomes. • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact ********************
    $109k-181k yearly est. Easy Apply 23d ago
  • Brand Designer

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    Department: Marketing & Communications Reports to: Creative Director Status: 100% Full-Time, Exempt Probation: 180 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Marketing & Communications department is responsible for the Center's storytelling and brand identity. This dynamic team has a wide range of competencies, including but not limited to special event creation and execution, digital marketing and social media, influencer and VIP strategy, public relations and crisis communications, graphic design, photo and video shoot production, audience development, website creation and maintenance, and more. We strive to make our internal and external communications as excellent and diverse as the services provided at the Los Angeles LGBT Center. JOB SUMMARY: The Brand Designer is responsible for executing creative concepts across the Center's programs, services, events, campaigns, and activities. This role supports branding and design development, ensuring alignment with the Center's visual identity and strategic goals and collaborates closely with the Creative Director, incorporates feedback, and prepares production-ready assets for digital and print platforms. This position will participate in planning meetings, stakeholder discussions, and high-impact moments such as breaking news and crisis coverage and will play a key role in maintaining design quality, creative integrity, and timely project delivery. ESSENTIAL FUNCTIONS · Execute conceptual design direction for projects across the Center's programs, services, events, campaigns, and activities, incorporating design feedback from the Creative Director · Pitch design/branding concepts for key Center-related initiatives, including special events, social media campaigns, advertising, etc. as necessary · Ensure creative integrity and brand fidelity across all design projects and activities · Utilize Illustrator, InDesign, and Photoshop to bring concepts to life with necessary illustration, page layout, and photo retouching skills · Assist in preparing and delivering final, production-ready art files based on platform and printing specifications · Maintain organized art files to facilitate accessibility and collaboration with the Creative team · Engage and participate with team in assigned roles during breaking news, special events, and crisis coverage and actively participate in team brainstorming, planning activities, and meetings · Professionally represent the Center at internal and external community and stakeholder-related meetings, functions, events, and activities · Maintain a list of deadlines and projects in association with the Project Manager and the departments assigned project management software · Other duties as assigned JOB QUALIFICATIONS AND EXPERIENCE · Experience working with the LGBT community and familiarity with issues of particular relevance to LGBT people · A passion for the Center's work and its mission to make the world a better place for LGBT people · Minimum 3 years of design experience · Online portfolio displays a wide range of recent print, digital, and spatial projects in a variety of design styles · Advanced proficiency with Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro) and Microsoft Office Suite · Familiarity with social media platforms · High comfort level in stakeholder input meetings with an understanding of how to ask questions that get to the core of the design problem · Exceptional communication and interpersonal skills with a high level of attention to detail · Proven experience working in a collaborative team environment with an ability to listen to and reflect feedback · A creative and detail-orientated self-starter who can work quickly and independently in a fast-paced campaign environment, managing multiple projects, priorities, and deadlines · Willingness and ability to work evenings and weekends when necessary · Working knowledge of Canva and motion graphics a plus · Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural enviro The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************.
    $57k-79k yearly est. Auto-Apply 13d ago
  • Care Manager

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    #710229 Program: Nursing - Case Management Department: Health Services Reports to: Manager of Nurse Case Management Status: 100%, Full-Time, Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Los Angeles LGBT Center's Department of Health Services is one of the nation's largest and most experienced providers of LGBTQ-specialized primary care and related services, Our mission to help LGBTQ people lead healthier, happier lives is supported by our comprehensive array of client-centered services including primary care, mental health, psychiatry, sexual health, pharmacy, case management, nutrition, clinical research, housing services and a food pantry. The Center is one of a handful of Federally Qualified Health Centers in the nation specializing in serving LGBTQ people. JOB SUMMARY: Under the supervision of the Manager of Nurse Case Management Services, the Care Manager, will provide medical care management and overall support services to patients while ensuring that case management services operate within industry standards and meets all contractual requirements and guidelines. The Care Manager must be a Registered Nurse and will work in collaboration with staff to implement, monitor and maintain program guidelines. This will include but not be limited to initial nursing assessments, chronic disease management/treatment protocols, referral process, authorization process, linkage to care and facilitation of client access to primary health care. ESSENTIAL FUNCTIONS: • Serves as part of a multidisciplinary care team to provide a range of patient care services. • Collaborates with healthcare providers, case management staff, Health Services staff and outside organizations in planning, organizing, and implementing patient care plans for chronic disease management (e.g., HIV, Hepatitis C, Diabetes). • Provides oversight and support to the LVN Nurse Case Managers. • Ability to make independent and substantial decisions. • Provides outreach and ensures that clients are aware of services available. • Works in collaboration with staff members to develop, implement and maintain an effective and efficient Utilization Management Program. • Collaborates with other team members to implement specialty referral guidelines and to determine patient's eligibility for referral authorization, i.e., Medi-Cal/Medicare status. • Collaborates with staff members regarding the coordination of specialty referrals per clinic protocol to all specialty consultants and ancillary health care services. • Make appropriate referrals to ancillary team members, i.e., Housing Case Management Staff, Nutritionist, Pharmacist, etc. • Consult with staff on service coordination and service plans for clients in the MCC program. • Ensures that the nurse case management staff promotes continuity of care and follow-up of clients. • Serves as a liaison between specialist consultants and the Health Services department. • Develops materials and assists with health care education for client, partner and family members. • Ensures that there is clear and concise communication, including case presentations, written progress notes, medication lists, summaries and reports. • Oversees the coordination services of outside agencies such as home health, hospital admissions and hospice care. • Supports the monitoring of specialist appointments for reconciling the funding, billing and reporting requirements. • Provides and oversees staff members who provide skilled nursing care to patients, including but not limited to administering medications, treatments and screening procedures as ordered and within the scope of practice of the license. • Performs and oversees assessments per Los Angeles LGBT Center, DHSP, Health Resources and Services Administration (HRSA) and other regulatory agency guidelines. • Assists with staff training, development and mentoring. • Triage patients as needed. • Maintain complete and accurate files documenting all care and services provided in the client's health record and all other required documentation methods. • Interact in a professional manner with health services staff and patients. • Exercise appropriate judgment and decision-making skills. • Use standard office machinery including personal computers and printers in performance of duties. • Assist in data auditing tasks, prepare reports as required, and submit in a timely manner. • Participate in staff meetings, agency meetings, planning meetings, case conferences, and other meetings as needed. • Comply with requirements of OSHA, HIPAA, and other applicable regulations. • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Holds current California Registered Nurse License. • BSN or MSN, a plus. • Holds current AHA CPR Certification. • AIDS Care Registered Nurse (ACRN) Certification Preferred. • Minimum of 3 years of experience in direct patient care; preferably in an ambulatory care setting. • Minimum of 2 years of experience in Case Management. • Experience in HIV/AIDS, Hepatitis C and chronic disease care/management preferred. • Basic knowledge of HIV/AIDS, other infectious diseases and state/federal reporting requirements. • Knowledge of quality assurance/management/improvement as well as DHSP and other regulatory standards including state/federal laws, rules, and regulations. • Understanding of the global effect of HIV/AIDS on the person, their family members, and significant others. • Excellent verbal and written communication, organizational, detail and interpersonal skills. • Excellent Computer skills and knowledge of Microsoft Office, word processing, Electronic Health Records, and other software systems. • Ability to be self-motivated and dedicated to initiating and completing complex tasks. • Ability to handle multiple tasks, be detail-oriented and maintain strict confidentiality of medical information. • Able to work well independently with minimum supervision. • Bilingual skills, a plus (English/Spanish fluency preferred). • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. The Center has implemented a mandatory COVID-19 vaccination policy as a condition of employment for all employees who work on the Center's premises, subject to applicable federal, state, and local laws. For more information, please contact *********************
    $44k-57k yearly est. Auto-Apply 15d ago
  • Laboratory Technician #710386

    Los Angeles LGBT Center 4.2company rating

    Los Angeles LGBT Center job in Los Angeles, CA

    Job Description Program: Laboratory Department: Health Services Reports to: Nursing Management Compensation:$21.00-$26.39 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am Schedule: Monday-Friday 8:00am-5:00pm Status: 100%, Full-Time, Non-Exempt, Union Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan Center's Mission: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: As the nation's largest and most experienced provider of LGBT medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or low cost. We're also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community. JOB SUMMARY: The Laboratory Technician serves as an integral member of the health services team and will perform laboratory procedures, point of care testing, phlebotomy, and process specimens for sending to outside laboratories. ESSENTIAL FUNCTIONS: • Serves as part of a multidisciplinary care team to provide a full range of laboratory services. • Works in collaboration with Medical Providers and other Health Services staff to maintain an effective and efficient program. • Facilitates patient access to laboratory services. • Assures that blood draw stations, point of care platform areas, and specimen processing areas are always clean and properly stocked with appropriately functioning equipment and non-expired supplies. • Performs laboratory tests as ordered by Medical Provider, and perform laboratory tests per standing order/protocol. • Performs venous blood draws and finger-sticks per protocol. • Collects throat specimens. • Processes specimens for point of care testing and for send-out to outside laboratories. • Performs CLIA-waived laboratory tests with proper quality controls; records and distributes results. • Assists in completing necessary paperwork, including transcription of orders and lab requests. • Maintains complete and accurate files documenting all care and laboratory services provided in the patient's health record. • Verifies test requests and tracks specimens that are sent to the various reference laboratories using the Electronic Medical Record (EMR) system or manual methods. • Maintains files of patient lab requisitions, EMR Manifests, and other paperwork in chronological order. • Receives, tracks, and distributes test results from the various reference laboratories. • Monitors laboratory refrigerators and freezers, and maintains temperature logs; notifies supervisor of any out of range temperatures. • Answers phones calls, takes messages, and follows-up. • Communicates critical reports to the clinicians without delay. • Interacts in a professional manner with health services staff and patients. • Exercises appropriate judgment and decision-making skills. • Uses standard office machinery including personal computers and printers in performance of duties. • Assists in data auditing tasks. • Participates in staff meetings, agency meetings, planning meetings, and other meetings as needed. • Complies with requirements of OSHA, HIPAA, and other applicable regulations. • Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. • A passion for the Center's work and its mission to make the world a better place for LGBTQ people. • Minimum 3 years of experience in direct patient care; preferably in an ambulatory care setting. • Medical Assistant certification/diploma from approved training program required. • Current AHA CPR certification. • Basic knowledge of infectious diseases. • Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills. • Computer skills and knowledge of Microsoft Office, word processing, Electronic Health Records, and other software systems. • Ability to be self-motivated and dedicated to initiating and completing complex tasks. • Ability to handle multiple tasks, be detail oriented, and maintain strict confidentiality of medical information. • Able to work well independently with minimum supervision. • Bilingual skills, a plus (English/Spanish fluency preferred). • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact *********************
    $21-26.4 hourly Easy Apply 8d ago
  • Youth Advocate

    Los Angeles Lgbt Center 4.2company rating

    Los Angeles Lgbt Center job in Los Angeles, CA

    #902020 Program: Youth Center Department: Youth Services Reports to: Program Manager Shift Differential Premium: $1.75 per hour for hours worked between 6pm-6am Schedule: Monday-Friday, 11:00am-7:30pm Status: 100%, Full-Time, Regular, Non-Exempt Probation: 90 days Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan CENTER'S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society. DEPARTMENT SUMMARY: The Youth Center serves youth up to 24 at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at home, in school or in systems of care. JOB SUMMARY: Provide drop-in services to homeless youth and ensure that all aspects of their case plan are followed along with communicating with case managers and other youth advocates on a daily basis and maintain accurate shift documentation. % of Role ESSENTIAL FUNCTIONS: 95% Client Care Provide direct supervision to clients of the Youth Center, age 18-24. Help ensure all aspects of client's daily case plan are followed. Communicate with case managers and other youth advocates on a daily basis and maintain accurate shift documentation. Supervise and/or facilitate client groups and other activities. Supervise and coordinate client's participation in cleaning and upkeep of shelter. Assist clients to deal effectively with personal and interpersonal issues as they arise. Assist the Youth Management in the coordination of Youth volunteer efforts. Assist the Youth Management with the establishment and maintenance of the Youth Center. Participate in staff meetings, planning meetings and other meetings as needed. Must be willing to work nights and weekends. 5% Other Duties Other duties as assigned. 0% Management Responsibilities (Budgetary & Direct Supervisory) REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people. A passion for the Center's work and its mission to make the world a better place for LGBTQ people. Knowledge of and sensitive to the issues affecting LGBTQ youth, particularly those who have experienced homelessness, are at-risk, and/or may have substance abuse and mental health issues. A minimum of 2 years of experience in a social service or related setting. Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. Knowledge and experience in a residential setting a plus. Minimum 8 years nonprofit management experience, preferably with populations experiencing homelessness and at-risk youth populations. Minimum of 4 years of experience working with youth populations, preferably in the homeless and at-risk youth population. Experience working with homeless and at-risk youth. Background in HIV/AIDS a plus. Knowledge and/or education in Addiction/Recovery, including a specific knowledge and understanding of alcohol, tobacco, and other drug use preferred. Access to reliable transportation and the ability to be insured. Current CPR Certificate. Good verbal and written communication skills, including strong organizational, detailed and interpersonal skills. PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES Bilingual skills, a plus (English/Spanish fluency preferred). The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status. The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center's clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact *********************.
    $26k-31k yearly est. Auto-Apply 60d+ ago

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