Los Angeles Regional Food Bank jobs in Whittier, CA - 23 jobs

Job Description HR Generalist SUPERVISOR: HR Solutions Director STATUS: Salary/Exempt PAY RANGE: $77,000 - $87,000 Annually LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of HR Generalist will be responsible for building and maintaining strong working relationships with employees at all levels of the organization while supporting their Human Resources needs. Performs Human Resources duties in some or all of the following functional areas: employee and labor relations within a unionized environment, employee safety, and the administration and operations within Human Resources. Responsible for handling impartial investigations into employee misconduct. Manages a variety of HR projects and initiatives; considers creative solutions, working closely with other teams to drive innovation in problem-solving; thorough knowledge in the areas of Employee/Labor Relations, Legal Compliance for FMLA/CRFA and other leave laws, and Employee Safety. Reports to and receives supervision from the HR Solutions Director and works closely with the HR team. ***This position does not handle recruiting or payroll functions.*** WHAT YOU'LL DO Human Resources: Oversee, administer, and assist in the implementation of various HR functions such as employee and labor relations, training, and general HR duties within cross-functional teams at the Los Angeles Regional Food Bank. Employee Relations: Foster positive relationships between employees and management, addressing employee concerns, and ensuring fair treatment and compliance with labor laws and regulations. Must possess excellent investigation capabilities to engage in impartial disciplinary investigation meetings. Ensures compliance to Wage & Hour, Employee Handbook, and Collective Bargaining Agreement for warehouse & drivers. Project Management: Responsible for overseeing and managing HR projects and initiatives, collaborating with cross-functional teams to drive innovation and achieve organizational goals. Compliance Enforcement: Tasked with ensuring that the organization complies with relevant employment laws, collective bargaining agreement, local and state regulations, and internal policies through audits, training, and policy development. Systems Administration: Managing and optimizing HR systems and processes, ensuring data accuracy, and supporting system users to meet organizational needs efficiently. Training and Development: Design, deliver, and evaluate training programs to enhance employee skills, knowledge, and performance in areas such as legal compliance, safety, and HR policies. QUALIFICATIONS 4+ years of HR Administrative or Supervisory experience within a non-profit or distribution environment preferred. Bachelor's degree in Human Resources or related field preferred. PHR designation is helpful but not required. Knowledge of CA employment and wage & hour laws. Must be resourceful and possess strong analytical skills with the ability to think creatively to solve problems Ability to work cohesively as a team as well as work independently, demonstrating a service-first ethic Well-organized and detail-oriented, highly adaptable and able to maintain challenging projects Excellent interpersonal communication skills with strong EQ and relationship-building skills Must be able to use and acquire knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentations. Must be proficient in MS Office Suite and Google Suite and use of the Internet, with working knowledge of HRIS systems such as Paychex, ADP, etc. Must possess at any time a valid driver's license with a driving record acceptable to LARFB auto insurance carrier Effective consultative approach with employee relations issues; serves as the steward of talent assets of the organization to ensure an ethical and responsible approach in the decision-making process Highly adaptable, flexible and attentive to details. Tactful, empathetic and able to maintain confidentiality. Good project management skills including the ability to manage tasks and accomplish goals in an expeditious manner. Bilingual English/Spanish is required. Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Job Description Volunteer Engagement Coordinator SUPERVISOR: Volunteer Svcs. & Data Analyst Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $25.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The Volunteer Engagement Coordinator provides timely support services to the Volunteer Department and Food Bank Staff. Assist with the recruitment, evaluation, and orientation of existing and new volunteers. WHAT YOU'LL DO Volunteer Relations: Recruit, schedule, and coordinate individual and group volunteers to support the Food Bank's programs and operations. Lead, train, orient, and supervise volunteers at on-site events across both volunteer facilities and off-site events such as drive-through, pop-up, and walk-up food distributions. Build strong relationships with volunteers. Provide consistent, excellent customer service to motivate volunteers to continue engaging with the Food Bank by ensuring that they have a positive experience. Maintain a volunteer management system/ database to track and report volunteer activities, such as hours completed, most recent shift attended, name of project or program, etc. Conduct and/or arrange for volunteer orientation and training. Engage in volunteer management best practices. Responsible for the Volunteer Recognition Program. Consistent engagement with volunteers to express appreciation and build rapport. Update and maintain an accurate count of individuals and groups on our Volunteer Schedule. Communicate the schedule to the volunteer team and internal teams (Operations, Programs, and Development). Collaborate with volunteer team and internal teams (Operations, Programs, and Development). Assess volunteer needs across our programs and make recommendations for change. Respond to telephone, voicemail, written, and e-mail inquiries. Community Partnership & Outreach: Attend recruiting events within the community and perform community outreach to increase volunteer participation. Identify and evaluate qualified volunteers to take on volunteer leadership roles. Develop new engagement and recruitment strategies for volunteers, including virtual opportunities. Attend recruiting events within the community and perform community outreach to increase volunteer participation. Assist with special projects and events. QUALIFICATIONS High School Diploma required; Prefer at least 2 years' College-level course work completed. Experience in volunteer recruitment or event management desired. Ability to work in a fast-paced environment that requires strong multitasking skills, excellent time management, and self-starter mentality. Great public speaking, oral and written skills. Excellent customer service and engagement skills with the public Able to complete assignments with attention to detail and high degree of accuracy. Proficient in basic computer applications such as Excel and Google Workspace (i.e. sheets, docs) Demonstrated capability to conduct one's self in a calm, courteous, and professional demeanor when dealing with the public and/or with difficult situations during all interactions. Must be resourceful and possess good analytical skills with the ability to think creatively to solve problems. Ability to identify events in need of volunteers and be proactive with recruitment and engagement Ability to work productively in an environment with frequent interruption. Ability to properly handle confidential information. Work effectively and collaboratively with others towards common goals. Presents a professional appearance and demeanor. Communicate accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrate strong planning, organization, time management, and interpersonal skills. Flexible to occasionally work early-morning and evening hours. Flexible to commute to various volunteer locations per departmental needs. Willingness to adjust hours to accommodate the needs of the job. Ability to work well with a diverse group of staff and volunteers. Regularly walk volunteers to different locations around the Food Bank throughout the day. Must be able to sit, stand, bend, and walk for extended periods of time. Ability to both carry and lift 30 to 40 pounds. Bilingual, English/Spanish or other languages preferred, but not required. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Helpdesk Support Technician *rotating Saturday on-call* SUPERVISOR: Systems Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $24.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOCATION: Position is on-site at our Los Angeles facility with an expected rotation between other facilities and hubs, including City of Industry and Long Beach, CA. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of Helpdesk Support Technician will troubleshoot and solve application issues and respond to end-user calls and e-mails. This position will provide excellent customer service and communication skills to assist users and answer questions at various end-user skill levels. WHAT YOU'LL DO End-User Assistance & Troubleshooting: Log all incidents and maintain the help desk ticketing system. Handle inbound calls and ensure customer satisfaction through the entire transaction. Respond to end-user calls and e-mails. Assist with the setup of Desktop/Laptop accounts. Install and/or maintain printers, copiers, and other office equipment. Account for internal office equipment assigned to users. Update cell phone accounts. On-call/after-hours support may be required when necessary to perform high-risk or planned downtime of company systems for upgrades and maintenance. Scheduling is based on staffing. May be scheduled to work Saturdays, nights, or be on-call as a regular part of the job. Systems Maintenance & Monitoring: Perform and monitor system backup and maintenance procedures under the supervision of the Systems Manager. Monitor the completion of automated system processes. Perform recovery procedures as directed. Assist in IT special projects as time permits. Duties and responsibilities are subject to change based on business needs. QUALIFICATIONS Experience with Microsoft Navision Dynamics and Raiser's Edge (preferred but not required). Experience with Windows 11 and up personal computers and Microsoft Office applications. Experience with Mobile Device Management System(MDM). Minimum High School graduate with some college-level coursework in computer operating systems; Bachelor's degree in Information Technology or Computer Sciences preferred Experience with providing system support by telephone. Be well organized and able to handle multiple tasks. Ability to establish priorities effectively.. Must have excellent customer service skills and exceptional phone etiquette. Self-motivated individual with an optimistic attitude. Attention to detail in a fast-paced environment. Ability to work independently and with a group. Able to communicate well (orally and written) in English. Dependable in both production and attendance. Able to lift, push, pull, and carry up to 40 pounds. 2 - 3 years of troubleshooting experience in a business setting Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply. Typical schedule Monday-Friday 7:30am-4:00pm; rotating Saturday on-call.

Agency Relations Supervisor SUPERVISOR: Manager Agency Relations STATUS: Hourly/Non-Exempt PAY RANGE: $27.00 - $32.00 Hourly; The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTION The Agency Relations Supervisor holds a pivotal role in overseeing the efficient operations of the Agency Relations department, primarily by directly supervising coordinators and specialists. Responsibilities encompass ensuring seamless workflow, enforcing adherence to policies and procedures, and maintaining high-quality work output from team members. Act as a liaison both internally and externally, representing the department, making recommendations for policy enhancements, and aiding in the implementation of new procedures. Additionally, this role involves maintaining accurate databases, ensuring compliance with various regulatory policies such as those from the Los Angeles Regional Food Bank, Feeding America, and TEFAP/USDA, providing technical assistance to agencies, managing customer service, preparing reports, attending meetings and events, and conducting on-site agency monitoring throughout the greater Los Angeles County. WHAT YOU'LL DO Agency Relation Liaison and Support: Acts as a liaison with applying agencies concerning details of participation in Food Bank services. Provides customer service to agencies and assists with conflict resolution regarding food pick-ups, ordering, forms, and other paperwork. Provides in-house and on-site technical assistance to prospective and participating agencies, including: Storage and distribution of food picked up from the Food Bank. Proper maintenance of food distribution and food recipient records. Proper adherence to food recipient qualifying requirements as mandated by federal, state, and Food Bank guidelines. Represents the department, internally and externally, as needed. Internal Process Maintenance: Updates and maintains pantry list on the LARFB website, referring to agency agreements and DynamicsNAV for accuracy. Updates and maintains the needed information for Agency Express in DynamicsNAV. Runs weekly reports and maintains the current agency/subsite list. Ensures the Agency Relations department and affiliated agencies are compliant with Food Bank, Feeding America, and TEFAP/USDA policies and procedures. Provides information for internal and external data requests. Prepares monthly activity and monitoring reports, including tracking of agency participation and other reports as required. Updates the Agency Relations Manual. Oversees the technical addition of and termination of agencies in the Navision database and other databases. Team Supervision & Development: Oversees the performance of Agency Relations Coordinators and Specialists, offering essential training, constructive feedback, and guidance as needed. Acts as the point of contact for the team regarding Monitor Report Assignments and Scheduling. Supervises and oversees the Agency Relations Department, ensuring smooth workflow and consistent application of policies, procedures, and practices, including but not limited to scheduling and coordination of staff assignments. Ensures consistent work product and results are obtained successfully from each team member; works with the manager to train and develop team members; may make recommendations for disciplinary action as needed. Travels to various sites throughout Los Angeles County to monitor prospective and participating agencies according to established guidelines. As directed by supervisors, assists/attends departmental activities such as the New Agency Orientations, the Annual All-Agencies Conference, and other meetings. Assists in administrative functions as required. Duties and responsibilities are subject to change based on business needs QUALIFICATIONS Must work well with little supervision and lead a team. Proficient in Microsoft Office and Google Suite Excellent interpersonal, communication, and customer service skills. Strong presentation skills and ability to create visual presentations using data and reports. Ability to work well with people of diverse backgrounds. Ability to compose and/or edit business correspondence, ensuring well-prepared memos and documents convey accurate meaning before distribution. Ability to work well under pressure and handle multiple tasks with solid deadlines. May be required to work on weekends. Works effectively with other staff members at all levels of responsibility within the Food Bank. Performs other such duties as assigned by the supervisor. Experience with social service organizations is highly desirable 4-year degree in Public Policy Administration, Non-Profit Management, or related field; or BA degree in Business Administration or non-profit management is highly desirable; or High School diploma plus 4 or more years of relevant experience. Two to three years of prior experience in a supervisory role, directly supervising and guiding teams in a professional setting, is highly desirable Bilingual English/Spanish is highly desirable Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Job Description Safety Specialist SUPERVISOR: Sr. Director, Human Resources & IDEA STATUS:Salary/Exempt PAY RANGE: $75,000.00 - $87,000.00 Annually The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The Safety Specialist is responsible for supporting the Food Bank's internal safety structure in collaboration with Operations, Compliance, and Human Resources as well as developing and maintaining environmental health & safety training and improvement plans; coordinating and developing identified training and exercise needs to support planning initiatives and operational activities; collaborating with internal and external stakeholders; representing LARFB on a variety of workgroups; and monitoring and documenting compliance with local, state, and federal statutes. WHAT YOU'LL DO Safety & Emergency Program Development & Oversight: Collaborate with leadership to strategize and develop organization-wide safety and environmental health planning programs. Coordinate with teams to maintain and implement organization-wide safety and emergency response policies, including the Injury and Illness Prevention Program, Emergency Action Plan, and Disaster Response Plan. Develop, review, and maintain Standard Operating Procedures (SOPs), Job Safety Analyses (JSAs), and Work Instructions in accordance with best practices. Track and analyze key performance indicators (KPIs) and leading/lagging indicators related to quality, safety, occupational health, and environmental performance. Assist in the planning and execution of special projects and events. Training, Exercises & Safety Readiness: Ensure that safety and environmental health training and documentation meet organizational and regulatory requirements. Collaborate with management and department heads to establish and maintain comprehensive safety training programs for all employees, including topics like Bloodborne Pathogens, Fire Protection, and Emergency Evacuation. Facilitate toolbox talks, safety briefings, and QSHE training programs to drive workforce compliance with health, safety, and environmental (HSE) policies. Perform administrative-related functions related to training, drills, and preparedness initiatives, including tracking reports and inventorying emergency supplies. Incident Response, Monitoring & Community Resilience: Perform comprehensive safety inspections, risk assessments, and incident investigations to proactively identify hazards and implement effective corrective actions in compliance with Cal/OSHA standards. Lead incident management and root cause analysis (RCA) using structured methodologies to prevent recurrence and improve operational safety. Drive continuous safety improvements by auditing work areas, reviewing incident reports, and recommending enhancements to minimize risk. Conduct unannounced worksite safety inspections across all distribution sites and facilities. Review, develop, and update safety and preparedness outreach material as requested. Duties and responsibilities are subject to change based on business needs. THIS POSITION MAY REQUIRE WORKING LONGER THAN 8 HOURS PER DAY AND LONGER THAN A 5-DAY WORK WEEK DURING EMERGENCIES. QUALIFICATIONS Associate's degree with major coursework in occupational safety, industrial safety technologies, emergency management, public or business administration, or a related field; or a combination of education and experience. Good working knowledge of OSHA CFRs and federal, state, and local regulatory standards applicable to general industry. Polished presentation skills in making verbal and written presentations and communicating effectively with others. Proficiency in Microsoft Office and Google Suite. Excellent communication and interpersonal relationship skills. Good problem-solving and project management skills to track initiatives Comfortable taking the lead with training initiatives, virtual meetings, and collaborative projects The ability to shift gears quickly and work in a fast-paced environment Organizational and project planning skills, including attention to detail, follow-through, and flexibility. Must be efficient and have a sense of urgency. Must be organized and meet deadlines, preferably with some experience in Project Management tracking tools. Possess a valid California Driver's License and a reliable, insured vehicle. Must be able to travel throughout Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles, Long Beach, and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

CSFP Intake Worker SUPERVISOR: Programs Manager STATUS: Hourly/Non-Exempt PAY RANGE: $20.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. COMPANY The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTION The position of CSFP Intake Worker will provide timely customer service and support to prospective and current participants. Assist with the recruitment, evaluation, enrollment, and orientation of existing and new clients. Provide guidelines to clients regarding the distributed products. (CSFP: Commodity Supplemental Food Program, a USDA program that serves seniors.) WHAT YOU'LL DO Food Kit Assembly and Management: Assist in the timely assembly of food kits. Conduct inventory to ensure adequate stock. Coordinate with the delivery driver for the setup and breakdown of the distribution area. Ensure a safe and orderly distribution process. Client Interaction and Solicitation: Solicit potential clients during food distribution at participating agencies. Educate potential clients about the benefits of CSFP. Conduct outreach to attract new clients. Client Enrollment and CSFP Software Scheduling and Reporting : Enroll clients using the CSFP software. Develop weekly/monthly outreach/intake schedules. Complete monthly reports. Acknowledge that duties and responsibilities are subject to change based on business needs. QUALIFICATIONS High School Diploma or equivalent. 1-2 years' experience with Social Service Agency. Must be computer literate. Must be detail-oriented and pay close attention to accuracy. Ability to properly handle confidential information and records. Able to analyze information gathered in order to identify potential problems or discrepancies. Able to perform duties on a tight schedule. Familiar with the Los Angeles County area. Drive personal vehicle to distribution site(s) on a regular basis. Regularly required to sit, stand for up to 4 hours per day; must be able to bend, squat, push, pull, and lift up bins of product from 25 to 35 pounds in weight from heights of 36” to 48”. Will be responsible for the timely set up and break down of distribution stations throughout the day, including pop-up canopies, tables and chairs Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Job Description IOC Produce Clerk SUPERVISOR: Inventory Control Manager STATUS: Hourly/Non-Exempt PAY RANGE: $19.00-$22.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The IOC Produce Clerk is responsible for ensuring the highest quality and freshness of all produce delivered to the Food Bank. This role involves inspecting all incoming produce deliveries and donations meticulously to minimize damage and spoilage. The clerk serves as the resident subject matter expert on produce. They will follow established protocols for receiving, code dating, storing, and ensuring accuracy in product rotation and protection. WHAT YOU'LL DO Inventory and Order Management: Remove any damaged or expired items to maintain the highest level of quality. Serves as customer service liaison with all registered agencies for placement of orders. Enters orders received (data entry) and/or prepares invoices based on agency orders using Navision. Handles all duties relative to customer service by handling phone calls, providing agency or general Food Bank information with regard to products available, delivery or pick-up date scheduling, and providing service to agency representatives at IOC desk/window. Maintains current stock information of all commodities within WMS (Navision). Handles special program (CSFP, CACFP, MFM, etc.) invoicing and related reporting. Establishes and maintains master files for products. Assists IOC managers, supervisors, and leads with training, cross-training efforts, and physical inventory preparation and counts. Verify product is wholesome /nutritional for consumption. Verify code dates are within Food Bank guidelines. Ensure the product is received and put away within an expected amount of time. Verify product is being entered into the Warehouse Management System correctly. Verify receiving documents are correct and accounted for. Ensure that Receiving Processes and Procedures are being followed. Produce Quality Control: Inspect all produce deliveries and donations. Ensure freshness and quality of all produce, minimizing damage and spoilage. Serve as resident subject matter expert on produce. Examines the rotation of all produce. Ensuring first in, first out procedures (FIFO). Follow approved procedures for receiving, code dating, storing, and accuracy and product rotation and protection. Remove any damaged or expired items to maintain the highest level of quality QUALIFICATIONS High school diploma or completion of vocational college courses is preferred. Previous experience as a produce clerk and/or quality control clerk within a warehouse or distribution setting, or equivalent training. A minimum of 2 years experience in food retail and perishables (Meat Seafood, Dairy, and Produce). Maintain and update California Food Handlers Permit as needed. Be knowledgeable in and able to differentiate between various types of produce and related merchandise including seasonality, and differences between varieties of similar classes of products (i.e. different types of apples, potatoes, etc.). Strong communication and customer service skills. Proficient in data entry and skilled with computer applications. Familiarity with Microsoft Office Suite and Google Suite; experience with ERP systems is a plus. Comfortable using general office equipment. Ability to collaborate effectively with individuals from diverse backgrounds. Ability to work in a Freezer, Cooler, and Dry environment for extended periods of time. Detail-oriented with strong mathematical aptitude. Passion for the Food Bank's mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Neighbor Intake Specialist SUPERVISOR: Agency Relations Director STATUS: Hourly/Non-Exempt PAY RANGE: $28.00-$30.00/ Hourly; The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of the Neighbor Intake Specialist will be responsible for all phases of implementation of Neighbor Intake with the agency partner network and will help with data processing. The Specialist will meet with agencies in person and virtually. They will lead the implementation of the Neighbor Intake program in the field with agency partners. The Specialist will assist the Analyst in the maintenance of reporting sites and participate in documenting systems and reporting requirements. The Neighbor Intake Specialist will assist with managing department data sets, developing reports, and troubleshooting data issues, ensuring the quality and accuracy of data. WHAT YOU'LL DO Onboarding & Training: Assist with onboarding and training the implementation agencies on the Neighbor Intake Oasis Platform. Assist with creating appropriate training documentation that allows stakeholders to understand the steps of the data analysis process and train end-users on new reports and dashboards. Travel to (using a personal vehicle) various sites throughout Los Angeles County to onboard and train agencies on the Neighbor Intake program. Data Management & Reporting: Manage agency/client data in Oasis and other platforms to collect data from agency partners for monthly/annual reporting, auditing data for completion and consistency. Perform data cleanup and maintenance projects as needed. Maintain hard copy and electronic files on shared drives to document work products. Respond to general questions and concerns regarding reporting and data projects. Agency Relations Interaction & Support: Provides customer service to clients, prospective or existing agencies, and assists with conflict resolution regarding the onboarding process, client intake, reports, and other related topics. Assist with planning, scheduling, and/or attending meetings, using a combination of virtual and online forums as needed. Works effectively with other staff members at all levels of responsibility within the Food Bank. Performs other such duties as assigned by the manager. Duties and responsibilities are subject to change based on business needs. On occasion, may be required to work on weekends and evenings. Must be able to work Monday to Friday from 8:30 am - 5:00 pm. Weekends and evenings may be required as needed. QUALIFICATIONS College degree with an emphasis in Customer Relations related. Minimum of 2 years experience in customer service support. Must be proficient in a variety of computer software applications in word processing, spreadsheets, database, and presentation. Ability to explain and present complex information in a way that is easily understood to a wide variety of audiences. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Works effectively and collaboratively with others towards common goals. Presents a professional appearance and demeanor. Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates strong planning, organizing, time management, and interpersonal skills. Self-starter who is able to work with minimum supervision, works effectively under pressure to meet established goals and objectives. Computer experience and proficiency with Microsoft products (Excel, PowerPoint, Word) and Google platform (GoogleDocs, etc.) Passion for the advancement of the organization's mission. Commitment to the seven values of the organization: respect, stewardship & accountability, collaboration, urgency, service, integrity and diversity. May be scheduled to work weekends, nights, or be on-call as a regular part of the job. Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. WORK ENVIRONMENT: Office and Field Environment. Exposure to natural elements such as odor, noise, dust, heat, rain, or cold. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

HR Coordinator SUPERVISOR: HR Solutions Director STATUS: Hourly/Non-Exempt PAY RANGE: $25.00 - $30.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of HR Coordinator will be responsible for providing administrative support and performing a variety of Human Resources functions. These functions include onboarding, compliance, benefits, employee/labor relations and maintaining human resources records, policies, forms, and all other responsibilities as directed. Ensures all records, reports, forms processing, and handling of confidential and time-sensitive documents is kept in line with policy and established practice. Reports to and receives supervision from the HR Solutions Director and works closely with the HR team. WHAT YOU'LL DO Employee Support, Communication & Relationship Management: Provide customer-centric, responsive and accurate information to internal clients through phone, in-person and email interactions. Emphasize the importance of building healthy teams and business relationships through empathy, respect, fairness and adherence to applicable state and federal laws. Answer employee questions about policies and procedures, and refer to other HR team members as needed. Communicate all concerns regarding HR, Payroll and Staffing to the appropriate Supervisor on a timely basis. Assist with employee/labor relations and compliance matters as needed. Support onboarding and new hire process. Work with our MarComm team to design flyers, posters and e-messages for engagement activities, health & wellness challenges, and surveys. Assist with HR and company-wide events and programs. Assist with various committees and councils (Events Committee, Health and Wellness Committee, IDEA Council). Schedules and coordinates company-wide trainings. Direct interaction, employee experience, internal customer service, engagement, and relationship-building. May serve as back-up to Front Desk Attendant, assisting with visitors and conference room reservations/setup as needed. HR Operations, Data Management & Administrative Compliance: Work with the HR team to process all department invoices and vendor payments and expense them in Abacus. Maintain Leave of Absence administrative process and records to ensure the system accurately reflects time off. Assist with annual open enrollment and ongoing benefit enrollment system. Assist with HR Dashboard preparation, including preparing reports and auditing information. Maintains and audits HR processes, records, and personnel files for current and terminated employees according to protocol. May assist with time and attendance as needed. Assists with HR Projects and Presentations. Duties and responsibilities are subject to change based on business needs. QUALIFICATIONS Bachelor of Arts degree in Business Administration or related field of study; and 2 - 3 years' experience in Human Resources within a non-profit or unionized environment; or equivalent combination of education and experience. Knowledge of CA employment and wage & hour laws. Must be resourceful and possess strong analytical skills with the ability to think creatively to solve problems Ability to work cohesively as a team as well as work independently, demonstrating a service-first ethic Well organized and detail oriented, highly adaptable and be able to maintain challenging projects Excellent interpersonal communication skills with strong EQ and relationship-building skills Must be able to use and acquire knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation. Must be proficient in MS Word, Excel, PowerPoint and use of the Internet, with working knowledge of HRIS systems such as Paychex, ADP, etc. Highly adaptable, flexible and attentive to details. Tactful, empathetic and able to maintain confidentiality. Passion for the advancement of the organization's mission. Bilingual English/Spanish. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Agency Relations Supervisor SUPERVISOR: Manager Agency Relations STATUS: Hourly/Non-Exempt PAY RANGE: $27.00 - $32.00 Hourly; The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTION The Agency Relations Supervisor holds a pivotal role in overseeing the efficient operations of the Agency Relations department, primarily by directly supervising coordinators and specialists. Responsibilities encompass ensuring seamless workflow, enforcing adherence to policies and procedures, and maintaining high-quality work output from team members. Act as a liaison both internally and externally, representing the department, making recommendations for policy enhancements, and aiding in the implementation of new procedures. Additionally, this role involves maintaining accurate databases, ensuring compliance with various regulatory policies such as those from the Los Angeles Regional Food Bank, Feeding America, and TEFAP/USDA, providing technical assistance to agencies, managing customer service, preparing reports, attending meetings and events, and conducting on-site agency monitoring throughout the greater Los Angeles County. WHAT YOU'LL DO Agency Relation Liaison and Support: Acts as a liaison with applying agencies concerning details of participation in Food Bank services. Provides customer service to agencies and assists with conflict resolution regarding food pick-ups, ordering, forms, and other paperwork. Provides in-house and on-site technical assistance to prospective and participating agencies, including: Storage and distribution of food picked up from the Food Bank. Proper maintenance of food distribution and food recipient records. Proper adherence to food recipient qualifying requirements as mandated by federal, state, and Food Bank guidelines. Represents the department, internally and externally, as needed. Internal Process Maintenance: Updates and maintains pantry list on the LARFB website, referring to agency agreements and DynamicsNAV for accuracy. Updates and maintains the needed information for Agency Express in DynamicsNAV. Runs weekly reports and maintains the current agency/subsite list. Ensures the Agency Relations department and affiliated agencies are compliant with Food Bank, Feeding America, and TEFAP/USDA policies and procedures. Provides information for internal and external data requests. Prepares monthly activity and monitoring reports, including tracking of agency participation and other reports as required. Updates the Agency Relations Manual. Oversees the technical addition of and termination of agencies in the Navision database and other databases. Team Supervision & Development: Oversees the performance of Agency Relations Coordinators and Specialists, offering essential training, constructive feedback, and guidance as needed. Acts as the point of contact for the team regarding Monitor Report Assignments and Scheduling. Supervises and oversees the Agency Relations Department, ensuring smooth workflow and consistent application of policies, procedures, and practices, including but not limited to scheduling and coordination of staff assignments. Ensures consistent work product and results are obtained successfully from each team member; works with the manager to train and develop team members; may make recommendations for disciplinary action as needed. Travels to various sites throughout Los Angeles County to monitor prospective and participating agencies according to established guidelines. As directed by supervisors, assists/attends departmental activities such as the New Agency Orientations, the Annual All-Agencies Conference, and other meetings. Assists in administrative functions as required. Duties and responsibilities are subject to change based on business needs QUALIFICATIONS Must work well with little supervision and lead a team. Proficient in Microsoft Office and Google Suite Excellent interpersonal, communication, and customer service skills. Strong presentation skills and ability to create visual presentations using data and reports. Ability to work well with people of diverse backgrounds. Ability to compose and/or edit business correspondence, ensuring well-prepared memos and documents convey accurate meaning before distribution. Ability to work well under pressure and handle multiple tasks with solid deadlines. May be required to work on weekends. Works effectively with other staff members at all levels of responsibility within the Food Bank. Performs other such duties as assigned by the supervisor. Experience with social service organizations is highly desirable 4-year degree in Public Policy Administration, Non-Profit Management, or related field; or BA degree in Business Administration or non-profit management is highly desirable; or High School diploma plus 4 or more years of relevant experience. Two to three years of prior experience in a supervisory role, directly supervising and guiding teams in a professional setting, is highly desirable Bilingual English/Spanish is highly desirable Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Job Description Helpdesk Support Technician *rotating Saturday on-call* SUPERVISOR: Systems Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $24.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOCATION: Position is on-site at our Los Angeles facility with an expected rotation between other facilities and hubs, including City of Industry and Long Beach, CA. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of Helpdesk Support Technician will troubleshoot and solve application issues and respond to end-user calls and e-mails. This position will provide excellent customer service and communication skills to assist users and answer questions at various end-user skill levels. WHAT YOU'LL DO End-User Assistance & Troubleshooting: Log all incidents and maintain the help desk ticketing system. Handle inbound calls and ensure customer satisfaction through the entire transaction. Respond to end-user calls and e-mails. Assist with the setup of Desktop/Laptop accounts. Install and/or maintain printers, copiers, and other office equipment. Account for internal office equipment assigned to users. Update cell phone accounts. On-call/after-hours support may be required when necessary to perform high-risk or planned downtime of company systems for upgrades and maintenance. Scheduling is based on staffing. May be scheduled to work Saturdays, nights, or be on-call as a regular part of the job. Systems Maintenance & Monitoring: Perform and monitor system backup and maintenance procedures under the supervision of the Systems Manager. Monitor the completion of automated system processes. Perform recovery procedures as directed. Assist in IT special projects as time permits. Duties and responsibilities are subject to change based on business needs. QUALIFICATIONS Experience with Microsoft Navision Dynamics and Raiser's Edge (preferred but not required). Experience with Windows 11 and up personal computers and Microsoft Office applications. Experience with Mobile Device Management System(MDM). Minimum High School graduate with some college-level coursework in computer operating systems; Bachelor's degree in Information Technology or Computer Sciences preferred Experience with providing system support by telephone. Be well organized and able to handle multiple tasks. Ability to establish priorities effectively.. Must have excellent customer service skills and exceptional phone etiquette. Self-motivated individual with an optimistic attitude. Attention to detail in a fast-paced environment. Ability to work independently and with a group. Able to communicate well (orally and written) in English. Dependable in both production and attendance. Able to lift, push, pull, and carry up to 40 pounds. 2 - 3 years of troubleshooting experience in a business setting Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply. Typical schedule Monday-Friday 7:30am-4:00pm; rotating Saturday on-call.

Safety Specialist SUPERVISOR: Sr. Director, Human Resources & IDEA STATUS:Salary/Exempt PAY RANGE: $75,000.00 - $87,000.00 Annually The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The Safety Specialist is responsible for supporting the Food Bank's internal safety structure in collaboration with Operations, Compliance, and Human Resources as well as developing and maintaining environmental health & safety training and improvement plans; coordinating and developing identified training and exercise needs to support planning initiatives and operational activities; collaborating with internal and external stakeholders; representing LARFB on a variety of workgroups; and monitoring and documenting compliance with local, state, and federal statutes. WHAT YOU'LL DO Safety & Emergency Program Development & Oversight: Collaborate with leadership to strategize and develop organization-wide safety and environmental health planning programs. Coordinate with teams to maintain and implement organization-wide safety and emergency response policies, including the Injury and Illness Prevention Program, Emergency Action Plan, and Disaster Response Plan. Develop, review, and maintain Standard Operating Procedures (SOPs), Job Safety Analyses (JSAs), and Work Instructions in accordance with best practices. Track and analyze key performance indicators (KPIs) and leading/lagging indicators related to quality, safety, occupational health, and environmental performance. Assist in the planning and execution of special projects and events. Training, Exercises & Safety Readiness: Ensure that safety and environmental health training and documentation meet organizational and regulatory requirements. Collaborate with management and department heads to establish and maintain comprehensive safety training programs for all employees, including topics like Bloodborne Pathogens, Fire Protection, and Emergency Evacuation. Facilitate toolbox talks, safety briefings, and QSHE training programs to drive workforce compliance with health, safety, and environmental (HSE) policies. Perform administrative-related functions related to training, drills, and preparedness initiatives, including tracking reports and inventorying emergency supplies. Incident Response, Monitoring & Community Resilience: Perform comprehensive safety inspections, risk assessments, and incident investigations to proactively identify hazards and implement effective corrective actions in compliance with Cal/OSHA standards. Lead incident management and root cause analysis (RCA) using structured methodologies to prevent recurrence and improve operational safety. Drive continuous safety improvements by auditing work areas, reviewing incident reports, and recommending enhancements to minimize risk. Conduct unannounced worksite safety inspections across all distribution sites and facilities. Review, develop, and update safety and preparedness outreach material as requested. Duties and responsibilities are subject to change based on business needs. THIS POSITION MAY REQUIRE WORKING LONGER THAN 8 HOURS PER DAY AND LONGER THAN A 5-DAY WORK WEEK DURING EMERGENCIES. QUALIFICATIONS Associate's degree with major coursework in occupational safety, industrial safety technologies, emergency management, public or business administration, or a related field; or a combination of education and experience. Good working knowledge of OSHA CFRs and federal, state, and local regulatory standards applicable to general industry. Polished presentation skills in making verbal and written presentations and communicating effectively with others. Proficiency in Microsoft Office and Google Suite. Excellent communication and interpersonal relationship skills. Good problem-solving and project management skills to track initiatives Comfortable taking the lead with training initiatives, virtual meetings, and collaborative projects The ability to shift gears quickly and work in a fast-paced environment Organizational and project planning skills, including attention to detail, follow-through, and flexibility. Must be efficient and have a sense of urgency. Must be organized and meet deadlines, preferably with some experience in Project Management tracking tools. Possess a valid California Driver's License and a reliable, insured vehicle. Must be able to travel throughout Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles, Long Beach, and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

External Partnerships Coordinator SUPERVISOR: Manager of External Partnerships STATUS: Hourly/Non-Exempt PAY RANGE: $24.00 - $27.00 Hourly; The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of the External Partnerships Coordinator supports the Manager of External Partnerships in developing and distributing materials to support programs for prospective and participating agencies. Works closely with the team for the recruitment, evaluation, enrollment, orientation, and monitoring of existing and new agencies. Provide guidelines to agencies regarding the storage and distribution of food, record-keeping practices, and maintenance of standards. Monitors agencies and provides technical assistance according to established guidelines. Support grant-related and Neighbor Intake activities. This role also supports agency-related principle functions such as the All Agencies Conference, Service Planning Area meeting and Agency Newsletter. WHAT YOU'LL DO Agency Relations Support: Assists the Manager of External Partnerships in ensuring high-level service support for agencies, projects, and initiatives. Develop and sustain relationships with agencies through exceptional customer service and help facilitate the transition to the Agency Relations Specialist when appropriate. Assist team in working with community organizations to promote Food Bank programs and logistics coordination, as well as assist with agency support opportunities, including health education, grants support, etc. Assists prospective and participating agencies in storage and distribution requirements, food distribution, and food recipient records and requirements as mandated by federal, state, and Food Bank guidelines. Provides orientations as needed to new agencies joining the Food Bank, including online assessments and communication. Assist with grants and track grant allocations for accuracy and rehoming grant equipment Works effectively with other staff members at all levels of responsibility within the Food Bank. Event & Program Coordination: Assist the Manager of External Partnerships with planning, scheduling, and/or attending community and other external outreach events, workshops, and meetings, using a combination of virtual and online forums as needed. As directed by the Manager of External Partnerships, assists/attends departmental activities such as the New Agency Orientations, the Annual All Agencies Conference, and other meetings. Supports any needs related to the annual All Agencies Conference and Agency Newsletter. Administrative & Data Management: Creates and distributes resource information and materials on government programs and subsidies. Assist the Client Data Analyst with onboarding and training the implementation agencies on the Neighbor Intake Oasis Platform. Assists with coordinating allocations and reports for grant-related programs or projects. Prepares monthly activity and monitoring reports, including tracking of agency participation and other reports as required. Assists with surveys, database maintenance, data entry, and other administrative functions as required. Travel to various sites throughout Los Angeles County to attend SPA meetings and monitor prospective and participating agencies according to established guidelines. QUALIFICATIONS: A Bachelor's Degree with an emphasis in nonprofit management or a related field is preferred but not required. Three (3) plus years of experience in an Administrative Support role is required. Ability to manage and track grants, including allocation and reporting. Experience in planning, organizing, and coordinating events, workshops, and community outreach activities. Superior interpersonal, communication, and organizational skills are required. Strong presentation skills, including networking and public speaking; bilingual English/Spanish is required. Access to reliable transportation required to travel within Los Angeles County Must be resourceful and possess good analytical skills with the ability to think creatively to solve problems. Ability to work cohesively as a team and independently, demonstrating a service-first ethic. Well-organized and detail-oriented, highly adaptable, and able to maintain challenging projects. Excellent interpersonal communication skills with strong relationship-building skills. Must be proficient in various computer software applications such as word processing, spreadsheets, databases, and presentation or online platforms. Highly adaptable, flexible, and attentive to details. Tactful, empathetic, and able to maintain confidentiality. May be required to work on weekends or evenings. Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. Work Environment: Office and Field Environment. Exposure to natural elements such as odor, noise, dust, heat, rain, or cold. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Warehouse Staff SUPERVISOR: Operations Manager STATUS: Hourly; Union*: Teamsters Local 848 PAY RANGE: $22.95/ Hourly LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL DUTIES Handle incoming products in the warehouse in a safe and timely manner, fills orders, stocks racks, keeps the facility clean and rotates stock. WHAT YOU'LL DO Warehouse and Operations: Operates pallet jacks (electric and manual) and forklift in a safe manner. Comply with all safety requirements such as inspection reports and prompt notification of equipment issues. Unload trucks using pallet jacks. Tag incoming products according to category. Verify accurate or tagged items notify supervisors of quality or accuracy concerns, Inspect and sort product's Advise Supervisors of food safety or chemical concerns., Palletize products according to established safety protocols ; notify supervisors of quality or accuracy concerns. Works in freezer and refrigerated rooms as needed (Cooler/Freezer). QUALIFICATIONS 18 years of age or older. Must be literate in English in order to read and understand work documents. Ability to lift 40 pounds. Ability to operate forklifts and pallet jacks (electric and manual) in a safe manner. Ability to understand bills of lading, receiving documents, inventory documents, product order forms, and any other documents relevant to the department. Good communication skills. Must be able to sit, stand and walk for extended periods of time. Able to lift a minimum of 40 lbs throughout the shift. Must be able to handle stress caused in meeting deadlines with tight deadline requirements. Forklift experience and/or forklift certification. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years, with a floating holiday available. Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available *Required to pay Union dues and a one-time initiation fee. As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Job DescriptionPOSITION: Agency Relations Supervisor SUPERVISOR: Manager Agency Relations STATUS: Hourly/Non-Exempt PAY RANGE: $27.00 - $32.00 Hourly; The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTION The Agency Relations Supervisor holds a pivotal role in overseeing the efficient operations of the Agency Relations department, primarily by directly supervising coordinators and specialists. Responsibilities encompass ensuring seamless workflow, enforcing adherence to policies and procedures, and maintaining high-quality work output from team members. Act as a liaison both internally and externally, representing the department, making recommendations for policy enhancements, and aiding in the implementation of new procedures. Additionally, this role involves maintaining accurate databases, ensuring compliance with various regulatory policies such as those from the Los Angeles Regional Food Bank, Feeding America, and TEFAP/USDA, providing technical assistance to agencies, managing customer service, preparing reports, attending meetings and events, and conducting on-site agency monitoring throughout the greater Los Angeles County. WHAT YOU'LL DO Agency Relation Liaison and Support: Acts as a liaison with applying agencies concerning details of participation in Food Bank services. Provides customer service to agencies and assists with conflict resolution regarding food pick-ups, ordering, forms, and other paperwork. Provides in-house and on-site technical assistance to prospective and participating agencies, including: Storage and distribution of food picked up from the Food Bank. Proper maintenance of food distribution and food recipient records. Proper adherence to food recipient qualifying requirements as mandated by federal, state, and Food Bank guidelines. Represents the department, internally and externally, as needed. Internal Process Maintenance: Updates and maintains pantry list on the LARFB website, referring to agency agreements and DynamicsNAV for accuracy. Updates and maintains the needed information for Agency Express in DynamicsNAV. Runs weekly reports and maintains the current agency/subsite list. Ensures the Agency Relations department and affiliated agencies are compliant with Food Bank, Feeding America, and TEFAP/USDA policies and procedures. Provides information for internal and external data requests. Prepares monthly activity and monitoring reports, including tracking of agency participation and other reports as required. Updates the Agency Relations Manual. Oversees the technical addition of and termination of agencies in the Navision database and other databases. Team Supervision & Development: Oversees the performance of Agency Relations Coordinators and Specialists, offering essential training, constructive feedback, and guidance as needed. Acts as the point of contact for the team regarding Monitor Report Assignments and Scheduling. Supervises and oversees the Agency Relations Department, ensuring smooth workflow and consistent application of policies, procedures, and practices, including but not limited to scheduling and coordination of staff assignments. Ensures consistent work product and results are obtained successfully from each team member; works with the manager to train and develop team members; may make recommendations for disciplinary action as needed. Travels to various sites throughout Los Angeles County to monitor prospective and participating agencies according to established guidelines. As directed by supervisors, assists/attends departmental activities such as the New Agency Orientations, the Annual All-Agencies Conference, and other meetings. Assists in administrative functions as required. Duties and responsibilities are subject to change based on business needs QUALIFICATIONS Must work well with little supervision and lead a team. Proficient in Microsoft Office and Google Suite Excellent interpersonal, communication, and customer service skills. Strong presentation skills and ability to create visual presentations using data and reports. Ability to work well with people of diverse backgrounds. Ability to compose and/or edit business correspondence, ensuring well-prepared memos and documents convey accurate meaning before distribution. Ability to work well under pressure and handle multiple tasks with solid deadlines. May be required to work on weekends. Works effectively with other staff members at all levels of responsibility within the Food Bank. Performs other such duties as assigned by the supervisor. Experience with social service organizations is highly desirable 4-year degree in Public Policy Administration, Non-Profit Management, or related field; or BA degree in Business Administration or non-profit management is highly desirable; or High School diploma plus 4 or more years of relevant experience. Two to three years of prior experience in a supervisory role, directly supervising and guiding teams in a professional setting, is highly desirable Bilingual English/Spanish is highly desirable Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

HR Generalist SUPERVISOR: HR Solutions Director STATUS: Salary/Exempt PAY RANGE: $77,000 - $87,000 Annually LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of HR Generalist will be responsible for building and maintaining strong working relationships with employees at all levels of the organization while supporting their Human Resources needs. Performs Human Resources duties in some or all of the following functional areas: employee and labor relations within a unionized environment, employee safety, and the administration and operations within Human Resources. Responsible for handling impartial investigations into employee misconduct. Manages a variety of HR projects and initiatives; considers creative solutions, working closely with other teams to drive innovation in problem-solving; thorough knowledge in the areas of Employee/Labor Relations, Legal Compliance for FMLA/CRFA and other leave laws, and Employee Safety. Reports to and receives supervision from the HR Solutions Director and works closely with the HR team. ***This position does not handle recruiting or payroll functions.*** WHAT YOU'LL DO Human Resources: Oversee, administer, and assist in the implementation of various HR functions such as employee and labor relations, training, and general HR duties within cross-functional teams at the Los Angeles Regional Food Bank. Employee Relations: Foster positive relationships between employees and management, addressing employee concerns, and ensuring fair treatment and compliance with labor laws and regulations. Must possess excellent investigation capabilities to engage in impartial disciplinary investigation meetings. Ensures compliance to Wage & Hour, Employee Handbook, and Collective Bargaining Agreement for warehouse & drivers. Project Management: Responsible for overseeing and managing HR projects and initiatives, collaborating with cross-functional teams to drive innovation and achieve organizational goals. Compliance Enforcement: Tasked with ensuring that the organization complies with relevant employment laws, collective bargaining agreement, local and state regulations, and internal policies through audits, training, and policy development. Systems Administration: Managing and optimizing HR systems and processes, ensuring data accuracy, and supporting system users to meet organizational needs efficiently. Training and Development: Design, deliver, and evaluate training programs to enhance employee skills, knowledge, and performance in areas such as legal compliance, safety, and HR policies. QUALIFICATIONS 4+ years of HR Administrative or Supervisory experience within a non-profit or distribution environment preferred. Bachelor's degree in Human Resources or related field preferred. PHR designation is helpful but not required. Knowledge of CA employment and wage & hour laws. Must be resourceful and possess strong analytical skills with the ability to think creatively to solve problems Ability to work cohesively as a team as well as work independently, demonstrating a service-first ethic Well-organized and detail-oriented, highly adaptable and able to maintain challenging projects Excellent interpersonal communication skills with strong EQ and relationship-building skills Must be able to use and acquire knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentations. Must be proficient in MS Office Suite and Google Suite and use of the Internet, with working knowledge of HRIS systems such as Paychex, ADP, etc. Must possess at any time a valid driver's license with a driving record acceptable to LARFB auto insurance carrier Effective consultative approach with employee relations issues; serves as the steward of talent assets of the organization to ensure an ethical and responsible approach in the decision-making process Highly adaptable, flexible and attentive to details. Tactful, empathetic and able to maintain confidentiality. Good project management skills including the ability to manage tasks and accomplish goals in an expeditious manner. Bilingual English/Spanish is required. Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

IOC Produce Clerk SUPERVISOR: Inventory Control Manager STATUS: Hourly/Non-Exempt PAY RANGE: $19.00-$22.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The IOC Produce Clerk is responsible for ensuring the highest quality and freshness of all produce delivered to the Food Bank. This role involves inspecting all incoming produce deliveries and donations meticulously to minimize damage and spoilage. The clerk serves as the resident subject matter expert on produce. They will follow established protocols for receiving, code dating, storing, and ensuring accuracy in product rotation and protection. WHAT YOU'LL DO Inventory and Order Management: Remove any damaged or expired items to maintain the highest level of quality. Serves as customer service liaison with all registered agencies for placement of orders. Enters orders received (data entry) and/or prepares invoices based on agency orders using Navision. Handles all duties relative to customer service by handling phone calls, providing agency or general Food Bank information with regard to products available, delivery or pick-up date scheduling, and providing service to agency representatives at IOC desk/window. Maintains current stock information of all commodities within WMS (Navision). Handles special program (CSFP, CACFP, MFM, etc.) invoicing and related reporting. Establishes and maintains master files for products. Assists IOC managers, supervisors, and leads with training, cross-training efforts, and physical inventory preparation and counts. Verify product is wholesome /nutritional for consumption. Verify code dates are within Food Bank guidelines. Ensure the product is received and put away within an expected amount of time. Verify product is being entered into the Warehouse Management System correctly. Verify receiving documents are correct and accounted for. Ensure that Receiving Processes and Procedures are being followed. Produce Quality Control: Inspect all produce deliveries and donations. Ensure freshness and quality of all produce, minimizing damage and spoilage. Serve as resident subject matter expert on produce. Examines the rotation of all produce. Ensuring first in, first out procedures (FIFO). Follow approved procedures for receiving, code dating, storing, and accuracy and product rotation and protection. Remove any damaged or expired items to maintain the highest level of quality QUALIFICATIONS High school diploma or completion of vocational college courses is preferred. Previous experience as a produce clerk and/or quality control clerk within a warehouse or distribution setting, or equivalent training. A minimum of 2 years experience in food retail and perishables (Meat Seafood, Dairy, and Produce). Maintain and update California Food Handlers Permit as needed. Be knowledgeable in and able to differentiate between various types of produce and related merchandise including seasonality, and differences between varieties of similar classes of products (i.e. different types of apples, potatoes, etc.). Strong communication and customer service skills. Proficient in data entry and skilled with computer applications. Familiarity with Microsoft Office Suite and Google Suite; experience with ERP systems is a plus. Comfortable using general office equipment. Ability to collaborate effectively with individuals from diverse backgrounds. Ability to work in a Freezer, Cooler, and Dry environment for extended periods of time. Detail-oriented with strong mathematical aptitude. Passion for the Food Bank's mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Helpdesk Support Technician *rotating Saturday on-call* SUPERVISOR: Systems Manager STATUS: Hourly/Non-Exempt PAY RANGE: $21.00 - $24.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOCATION: Position is on-site at our Los Angeles facility with an expected rotation between other facilities and hubs, including City of Industry and Long Beach, CA. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The position of Helpdesk Support Technician will troubleshoot and solve application issues and respond to end-user calls and e-mails. This position will provide excellent customer service and communication skills to assist users and answer questions at various end-user skill levels. WHAT YOU'LL DO End-User Assistance & Troubleshooting: Log all incidents and maintain the help desk ticketing system. Handle inbound calls and ensure customer satisfaction through the entire transaction. Respond to end-user calls and e-mails. Assist with the setup of Desktop/Laptop accounts. Install and/or maintain printers, copiers, and other office equipment. Account for internal office equipment assigned to users. Update cell phone accounts. On-call/after-hours support may be required when necessary to perform high-risk or planned downtime of company systems for upgrades and maintenance. Scheduling is based on staffing. May be scheduled to work Saturdays, nights, or be on-call as a regular part of the job. Systems Maintenance & Monitoring: Perform and monitor system backup and maintenance procedures under the supervision of the Systems Manager. Monitor the completion of automated system processes. Perform recovery procedures as directed. Assist in IT special projects as time permits. Duties and responsibilities are subject to change based on business needs. QUALIFICATIONS Experience with Microsoft Navision Dynamics and Raiser's Edge (preferred but not required). Experience with Windows 11 and up personal computers and Microsoft Office applications. Experience with Mobile Device Management System(MDM). Minimum High School graduate with some college-level coursework in computer operating systems; Bachelor's degree in Information Technology or Computer Sciences preferred Experience with providing system support by telephone. Be well organized and able to handle multiple tasks. Ability to establish priorities effectively.. Must have excellent customer service skills and exceptional phone etiquette. Self-motivated individual with an optimistic attitude. Attention to detail in a fast-paced environment. Ability to work independently and with a group. Able to communicate well (orally and written) in English. Dependable in both production and attendance. Able to lift, push, pull, and carry up to 40 pounds. 2 - 3 years of troubleshooting experience in a business setting Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: inclusion, diversity, equity, accessibility, respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity. BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.

Retail Store Services Coordinator SUPERVISOR: Retail Manager STATUS: Hourly/Non-Exempt PAY RANGE: $22.00 - $26.00 Hourly The base pay offered will consider internal equity and may vary based on the candidate's job-related knowledge, skills, experience, and other factors. LOS ANGELES REGIONAL FOOD BANK The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees. ESSENTIAL FUNCTIONS The Retail Store Services Coordinator position provides customer service support to retail store donors and Extra Helpings agencies. This position will assist with the recruitment, evaluation, enrollment, orientation, and monitoring of existing and new retail donors and Extra Helpings agencies. This position will also provide guidelines to agencies regarding the storage and distribution of food, record-keeping practices, and maintenance of standards. This position will require visiting retail stores on a rotating basis, attending meetings, and conducting presentations. This position will also monitor agencies, complete monthly and quarterly reports for donors, Feeding America, and internal directors. This position will correspond with internal and external parties regularly. WHAT YOU'LL DO Customer Service: Provides in-house and on-site technical assistance to prospective and participating agencies to include, but not limited to, the following: transportation, storage, and distribution of food picked up from retail store donors, proper maintenance of food distribution and food recipient records, and use of MealConnect platform. Matches Extra Helpings agencies with retail store donors including Food Drive donors. Answers telephone calls from retail stores and coordinates pick-ups. Assists/attends departmental activities such as the All Agencies Conference and other meetings as directed by the supervisor. Travels to (using personal vehicle) various retail store donors throughout Los Angeles County to solicit Extra Helpings donations. Works effectively with other staff members at all levels of responsibility within the Food Bank. Site Monitoring and Reports: Travels to (using personal vehicle) various agency sites throughout Los Angeles County to monitor prospective and participating agencies according to established guidelines. Maintains MealConnect database, Ceres database, data entry, and other administrative functions as required. Prepares reports, including tracking of agency and donor participation. Prepares monthly Extra Helpings donor reports and other reports as needed. Flexibility and Adaptability: Must be able to work Monday-Friday from 7:30 am - 4:00 pm. Ability to work extended hours/over-time as needed as well as some Saturdays. Duties and responsibilities are subject to change based on business needs. QUALIFICATIONS 2+ years of experience in customer service, or warehouse experience working with grocery retail stores. An associate's degree and/or vocational training is desirable Bilingual English/Spanish is highly desired. Computer literate (Microsoft Office - emphasis on Excel). Great interpersonal, written, and oral communication, and customer service skills. Ability to work well with people of diverse backgrounds. Ability to compose and/or edit business correspondence, ensuring well-prepared memos and documents convey accurate meaning before distribution. Ability to work well under pressure and handle multiple tasks with solid deadlines. Experience with social service organizations. Experience presenting to large groups. Desire to work in non-profit or social service settings is highly preferred. May be scheduled to work Saturdays, nights, or be on-call as a regular part of the job. Possess a valid California Driver's License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential. Passion for the Food Bank's mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability BENEFITS We offer a comprehensive benefits package: Medical: Employee HMO coverage as little as $10 per bi-weekly paycheck and access to Nonstop Health funds Dental: Employee HMO coverage available at no cost Vision: Comprehensive vision insurance with generous allowances for examinations and material costs Flexible Spending Accounts Employer-paid Life Insurance and Long-Term Disability Optional Long-Term Care Insurance 403(b) retirement savings plan with employer match Employee Assistance Program (EAP) with expanded Mental Health Employee recognition programs Growth & career development support for professional certifications and additional training resources Vacation: Two weeks annually for the first three years Holiday: Nine paid holidays; eligible upon date of hire Sick Leave Time available As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check. In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties. The Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.” Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.