What does a loss control representative do?
A loss control representative is responsible for inspecting and preparing reports for the purpose of insurance underwriting. As a loss control representative, you will communicate with both prospective clients and the insured. You will be responsible for developing plans to minimize the probability of loss. Other duties that you will perform include providing loss control support to agents and identifying hazards with insured accounts to prevent injury. Additionally, you are also responsible for complying with local, state, and, federal safety regulations.
Loss control representative responsibilities
Here are examples of responsibilities from real loss control representative resumes:
- Manage Facebook and patient communication programs.
- Provide supervisor and top management coaching towards reaching their safety, loss prevention and OSHA compliance goals.
- Offer foreclosure options such as deed in lieu, loan modification and short sales on their property.
- Work closely with customers to formulate and implement safety and health practices in compliance with OSHA and NFPA standards.
- Protect company assets through CCTV surveillance and floor work while conducting internal and external investigations.
- Enforce loan workouts, forbearance, stipulations, modifications, as well as deed in lieu transactions.
- Implement a state of the art security/safety system that include a card access system and a Dave 2000 CCTV system.
- Review and analyze borrower financial statements and records to determine potential qualification for assistance and alternatives to foreclosure.
- Coordinate and facilitate initial loss mitigation efforts with associate departments, foreclosure counsel, investors, and mortgage insurance companies.
- Provide patients and visitors with information pertaining to hospital procedures, in-house directions, insurance requirements, and patient location.
- Secure modification documents including HAMP and bank require documents.
Loss control representative skills and personality traits
We calculated that 22% of Loss Control Representatives are proficient in Customer Service, OSHA, and Rehabilitation. They’re also known for soft skills such as Math skills, Organizational skills, and Communication skills.
We break down the percentage of Loss Control Representatives that have these skills listed on their resume here:
- Customer Service, 22%
Provided excellent customer service to clients by assisting with payments, loan information and offering government assisted programs such as loan modifications
- OSHA, 8%
Worked with company compliance standards and programs such as OSHA, NFPA, NEC and Life Safety code #101.
- Rehabilitation, 7%
Audited over 100 Rehabilitation Home Owner files.
- Data Entry, 6%
Handle 1st contact new claims & data entry, balance several databases & ensure thoroughness of information & document completeness.
- NFPA, 6%
Referenced NFPA codes for evaluating fire protection control.
- Construction Projects, 5%
Monitored large construction projects to successful conclusions, and implementing a variety of inspection techniques.
Most loss control representatives use their skills in "customer service," "osha," and "rehabilitation" to do their jobs. You can find more detail on essential loss control representative responsibilities here:
Math skills. One of the key soft skills for a loss control representative to have is math skills. You can see how this relates to what loss control representatives do because "the job duties of financial clerks includes calculating charges and updating financial records." Additionally, a loss control representative resume shows how loss control representatives use math skills: "utilized remarkable collection experience and mathematical skills on chase credit card accounts. "
Organizational skills. Another essential skill to perform loss control representative duties is organizational skills. Loss control representatives responsibilities require that "financial clerks must be able to arrange files so they can find them quickly and efficiently." Loss control representatives also use organizational skills in their role according to a real resume snippet: "utilized extensive written, verbal communication skills, negotiation tactics and excellent organizational skills as a default service specialist. "
Communication skills. This is an important skill for loss control representatives to perform their duties. For an example of how loss control representative responsibilities depend on this skill, consider that "financial clerks should be able to explain policies and procedures to colleagues and customers." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a loss control representative: "created safety programs (ii-pp, hazard communication, etc) for several companies across california. ".
The three companies that hire the most loss control representatives are:
- SS&C Technologies5 loss control representatives jobs
- AIG2 loss control representatives jobs
- Berkshire Hathaway2 loss control representatives jobs
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Loss control representative vs. Senior manager, asset protection
The key role of a Regional Loss Prevention Manager is to protect company assets and improve profitability through developing and implementing security and safety programs. They also conduct and deliver in-store training programs to the personnel.
These skill sets are where the common ground ends though. The responsibilities of a loss control representative are more likely to require skills like "customer service," "rehabilitation," "data entry," and "nfpa." On the other hand, a job as a senior manager, asset protection requires skills like "lpc," "cctv," "store management," and "incident response." As you can see, what employees do in each career varies considerably.
On average, senior managers, asset protection reach higher levels of education than loss control representatives. Senior managers, asset protection are 18.1% more likely to earn a Master's Degree and 4.4% more likely to graduate with a Doctoral Degree.Loss control representative vs. Market asset protection manager
Each career also uses different skills, according to real loss control representative resumes. While loss control representative responsibilities can utilize skills like "customer service," "rehabilitation," "data entry," and "nfpa," market asset protection managers use skills like "law enforcement," "identify risks," "direct reports," and "store management."
Average education levels between the two professions vary. Market asset protection managers tend to reach similar levels of education than loss control representatives. In fact, they're 2.1% less likely to graduate with a Master's Degree and 4.4% less likely to earn a Doctoral Degree.Loss control representative vs. Logistics loss prevention manager
The required skills of the two careers differ considerably. For example, loss control representatives are more likely to have skills like "customer service," "rehabilitation," "data entry," and "nfpa." But a logistics loss prevention manager is more likely to have skills like "supply chain," "check audits," "square foot," and "law enforcement."
Logistics loss prevention managers typically earn higher educational levels compared to loss control representatives. Specifically, they're 7.6% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.Loss control representative vs. Regional loss prevention manager
Types of loss control representative
Updated January 8, 2025











