Loss prevention analyst job description

Investigate all Loss Prevention issues, both external and internal, and review reports designed to identify loss and violations of company policies and procedures. Handle returned check issues, answer questions on Buckle gift cards, investigate layaway and loyalty issues, and fraudulent returns by Guests and Teammates. Responsible for handling responses to credit card disputes, chargebacks, rejected credit card transactions, and Buckle card payment disputes for all Buckle locations. Responsible for monitoring cash shortages, bank adjustments, late deposits, investigating missing and outstanding deposits and Automated Clearing House (ACH) bank returns.
Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Obtain information from Store Managers on all shoplifting and grab and run situations, assist with investigation and confirmation of inventory loss, and provide information to area stores as needed. Monitor and investigate fraudulent Guest and Teammate returns and communicate with the Head of Loss Prevention. Determine validity of information provided by Guest or Teammate at time of return transaction and notify surrounding stores as needed. Handle phone inquiries from Guests regarding balances on gift cards, credit and debit card transactions and returned or declined checks. Review all discounted gift cards outside of valid guidelines, balance daily gift card reports, make corrections if needed and contact Store Manager and/or Head of Loss Prevention with concerns. Monitor Teammate gift purchases for correct discount and number of gift purchases used and communicate errors to Store Managers. Review for correction of errors as needed. Verify and process all non-sufficient funds (NSF) payments, court restitution and returned check payments, and transaction corrections. Review any questions with Store Managers and Head of Loss Prevention. Review all credit card disputes, obtain and supply copies of receipts to credit card companies as required, provide assistance to Guests with credit card questions, and communicate with Store Managers, credit card processor, and Head of Loss Prevention to resolve any issues. Investigate late and outstanding deposits, review findings with Store Managers and Head of Loss Prevention. Review loyalty program reports, investigate transactions with suspicious issuance or redemption of loyalty points, communicate with Store Managers and review with Head of Loss Prevention. Monitor cash refund report and investigate abnormal numbers and amounts of refunds. Watch video for transactions involving questionable activity and contact the Store Managers with any concerns. Provide update to Head of Loss Prevention. Investigate register overages and shortages for all stores, work with Store Managers to correct transactions as needed and monitor any patterns of shortages. Review bank reconciliation spreadsheet provided by finance and investigate bank adjustments. Contact Store Managers and/or bank representatives as needed. Verify and report counterfeit money to the proper authorities and surrounding Store Managers. Analyze reports and follow up regarding monthly layaway summary and violations report, assist stores with layaway efficiency, investigate and correct layaway errors, communicate with District and Store Managers and Head of Loss Prevention. Review the following reports: Discounts, Voided Transactions, Commission Adjustments, Paid Outs, Promotions, redemptions of loyalty rewards. Contact Store Managers requesting information to support any questionable transactions and provide appropriate information to Head of Loss Prevention for further review and follow up. Maintain the key holder records for all stores and make necessary changes as requested by Store Managers. Handle year-end inventory discrepancy corrections with Store Managers. Carry the Loss Prevention on-call phone for one week at a time to assist with stores with any Loss Prevention situations that occur after hours. Report all phone call notes to Head of Loss Prevention and follow up with Store Managers when necessary Process all corporate office Teammate gift purchases. Assist in creating informative Loss Prevention newsletters using real life situations related to shoplifting, check and credit card fraud. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned.



Supervisory Responsibilities


This job has no supervisory responsibilities.


Education and/or Experience


Bachelor's degree from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.


Physical Demands


The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The Teammate is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment


While performing the duties of this job, the Teammate regularly works in an office setting. The noise level in the work environment is usually moderate.


Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

Under the direction of the IP&E Manager, the IP&E Specialist manages programs for injury prevention, reduction and promotion of health at a regional level. The role will also support Petaluma and Healdsburg. The position will provide project management to new and existing programs in cooperation with the IP&E Manager to decrease caregiver harm through engineering, administrative, and work practice controls. The position will collaborate with IP&E Managers, Supervisors, Coordinators, Caregiver Health, Workers' Compensation and Return to Work, and local leadership to provide efficient and cost effective inter and intra facility services and training for ergonomics, safe patient handling, and other injury reduction services. The position will also support safety compliance with legislation (where applicable) and regulatory bodies (example: Occupational Safety & Health Administration and The Joint Commission). The position will promote integration of services within a culture of safety, wellness, and injury prevention, demonstrating principles of a highly reliable organization, including pay attention to detail, communicate clearly, have a questioning attitude, operate as a team and speak up for safety. Will also perform basic data analysis to help identify injury trends, prioritize areas for risk reduction, develop risk reduction strategies and work with appropriate leaders to implement interventions.
**Required qualifications:**

+ Certification in ergonomics or safe patient handling within 2 years of hire

+ 3 years work experience related to ergonomics, injury prevention and safety or healthcare setting (i.e. RN, PT, OT, exercise physiologist)

**Preferred qualifications:**

+ Bachelor's Degree in Healthcare related field (RN, OT, PT, ATC, industrial hygiene, Occupational Health and Safety, Kinesiology)

+ Coursework/Training: Ergonomic related training (i.e. CPE, CEAS, CIE, CAE, CHSEP, Human Factors Engineering, & SPHM)

+ Coursework/Training: Project Management related training (i.e. Lean, Continuous Improvement)

+ Physical Therapist License (LPT) upon hire

+ Occupational Therapist License (OT) upon hire

+ Provider Basic Life Support (BLS) - American Heart Association upon hire

+ 2 years work experience related to project management

+ 1 year work experience related to caregiver injury prevention or workers' compensation

+ 1 year acute health care experience

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

**About Providence**

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

**Requsition ID:** 128740
**Company:** Providence Jobs
**Job Category:** Caregiver Health & Wellness
**Job Function:** Human Resources
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Business Professional
**Department:** 4002 SS HR WC MGMT
**Address:** CA Santa Rosa 1165 Montgomery Dr

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Who we are looking for

State Street seeks to recruit a Data Loss Prevention (DLP) Operations analyst responsible for supporting the operations function of State Street's DLP program. The DLP Operations team will work with the core Global Cyber Security teams, Global Security, Enterprise Continuity Services, and infrastructure teams to manage the DLP program to include new detection rules, strategy, operations processes, and other requirements related to the protection of data at State Street. This position requires analytic skills, creativity, quick reaction, organization, and technical expertise to protect the bank's assets. Join us in evolving our DLP response capabilities to shape a pro-active, threat intelligence driven fusion model to protect State Street, its customers and partners from the ever evolving and sophisticated global threat actors

What you will be responsible for

As Data Loss Prevention Analyst you will

• Manage the new detection logic intake process
• Engage with senior leaders to help them understand the risk of sensitive data loss
• Conduct testing and reviews of DLP detection logic in place and document results
• Contibute to the DLP strategy across all of State Street
• Communicate, implement, enforce and monitor security controls to protect the organization's data and technology assets from intentional or inadvertent modification, disclosure or destruction
• Provide training, informational and educational materials to impacted employees
• Ensure that security plans, controls, processes, standards, policies and procedures are aligned with overall information security standards
• Identify security risks and exposures, determines the causes of standard security violations and implement changes to halt future incidents and improve security.
• Monitor and analyze system access logs to ensure ability to provide audit trails and incident investigation

What we value

These skills will help you succeed in this role

• Strong understanding of concepts of risk management and data loss prevention tools
• Good problem solving and analytical skills
• Knowledge of diagnostic and support tools used in a support environment
• Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
• Knowledge and understanding of data loss analysis: identification of security events
• Knowledge and understanding of data organizing or structuring complex data across varied data sources
• Strong organizational, multi-tasking, and prioritizing skills

Education & Preferred Qualifications

• 5+ years of experience with data loss prevention tools
• 5+ years of experience in production supporting, including problem identification, ticket documentation, and customer/vendor relations, demonstrated through work, military, or education
• 5+ years of experience using ticket tracking tools for change management, problem and incident management, and availability management, demonstrated through work, military, or education
• 4+ years of information security administration experience

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers