Loss prevention leader job description
Updated March 14, 2024
10 min read
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Example loss prevention leader requirements on a job description
Loss prevention leader requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in loss prevention leader job postings.
Sample loss prevention leader requirements
- Bachelor's degree in Business, Security, or related field.
- 3+ years of experience in a Loss Prevention, Security, or related field.
- Demonstrated knowledge of loss prevention systems and processes.
- Proficiency with Microsoft Office Suite.
- Ability to lift up to 30 lbs.
Sample required loss prevention leader soft skills
- Excellent oral and written communication skills.
- Strong organizational and problem-solving skills.
- Ability to work independently and as part of a team.
- A commitment to providing excellent customer service.
Loss prevention leader job description example 1
Flagstar Bank loss prevention leader job description
Loss Prevention Team Lead
Location
Headquarters-Troy, MI
Job Summary
The Loss Prevention Team Lead will provide daily oversight and guidance to the loss prevention team related to the suite of daily prevention reports to identify and stop fraudulent activity before losses to the Bank occur. This position provides loss prevention related support and feedback for other departmental staff in the Financial Crimes Unit. This position aids in ensuring all processes and procedures are executed with high standards of quality in compliance with banking regulations. The Loss Prevention Team Lead is capable of assuming a variety of management functions including tracking and reporting, taking on the role of subject matter expert by providing guidance and expertise to other areas of the bank with respect to loss prevention related matters, and daily oversight of the Loss Prevention staff while maintaining production and execution of their own workload.
Job Responsibilities:
Conduct analysis with emphasis on prevention/recovery:
Evaluate loss situations and fraudulent activity to identify suspects and root causes Use knowledge of UCC Articles and other regulatory criteria to reduce bank's exposure to loss or gain recovery Report findings/deficiencies, as necessary elevate cases to investigators, and make value added recommendations Recommend preventative measures or process improvements to reduce risk Daily review and analysis of prevention reports (Out of Pattern activity reports, EARNS, Early Warnings, Kiting, Mobile Banking, Online Banking activity review, etc.) Making decisions for the Bank on whether or not to clear checks written against the held accounts. Additionally, collaborate with Loss Prevention Analysts when appropriate Daily decision-making on placement or release of extended holds, account flags and lockouts, restricting ATM card access, and disabling mobile banking based on loss prevention reviews, notifications received from other bank employees, or notification received from external sources Daily decision-making on in-clearing checks written against held accounts Advise branch personnel and bank customers when situations arise which have resulted from holds or freezes placed on their accounts due to potential fraud activity. Participate in the on-call weekly rotational schedule which includes afterhours and weekends (Saturdays).
Leadership/Quality Management:
Assists in leading the day to day operations of a Loss Prevention Analyst team in a fast-paced environment Works collaboratively with Management to develop strategic plans and implement objectives in support of defined strategy Ensures proper communication with team members for the success of timely implementation of business needs Train Financial Crimes Unit employees and other business units on fraud/loss prevention related matters Maintains awareness of legal and regulatory compliance
Risk Management/Management Reporting:
Identify trends based on recent or recurring activity, providing relevant notification and suggested mitigating course of action to all affected areas Assist in the development and implementation of strategies and business rules that balance loss, cost of execution, and customer experience Participate in root cause analysis discussions to identify opportunities to predict, prevent and mitigate risk within processes and performance Identify gaps in current systems, policies and strategies and take actions to mitigate emerging risks with guidance from managers Recommend enhancements and process improvements based on assessment of systems and processes Assist in the development and execution of trending reports and key indicators to serve as early warning risk indicators for potentially fraudulent activity
Internal/External Networking:
Partner with business units across the company to affect change and promote awareness through the coordination of fraud detection monitoring of system enhancement and statistical trend analysis.
Establishes, maintains and/or enhances the Flagstar reputation through professionally respected relationships with local, state, and federal law enforcement agencies as well as loss prevention/investigation professionals throughout the financial community.
Job Requirements:
HS Diploma, GED or Foreign Equivalent RequiredBachelor's Degree in Business, Finance, or Criminal Justice PreferredProfessional Certification Preferred: CFE6+ years of relevant fraud/loss prevention experience related to the financial industry or other similar industry required Knowledge of various fraud schemes and Loss Prevention concepts including but not limited to; online fraud, check fraud, card related fraud, deposit fraud, and employee fraud, understanding prevention and investigation methods for each Excellent written, oral, and presentation skills with the ability to organize information and make clear, concise recommendations on a course of action General knowledge of banking core systems (DNA), Intracheck, ACM, Salesforce, etc.Proficient in Microsoft OfficeIntermediate technical and computer skills required; ability to navigate quickly within various computer programs Exceptional analytical and problem solving skills with an ability to think quickly under pressure Ability to look for ways to improve and promote quality Strong understanding of local, state, and federal laws relative to loss/fraud related matters Strong knowledge and understanding of various regulatory structures, Regulation CC, and Uniformed Commercial Code articles 3 and 4Creative team focused, effective problem solver
For Internal use only: G Band
Location
Headquarters-Troy, MI
Job Summary
The Loss Prevention Team Lead will provide daily oversight and guidance to the loss prevention team related to the suite of daily prevention reports to identify and stop fraudulent activity before losses to the Bank occur. This position provides loss prevention related support and feedback for other departmental staff in the Financial Crimes Unit. This position aids in ensuring all processes and procedures are executed with high standards of quality in compliance with banking regulations. The Loss Prevention Team Lead is capable of assuming a variety of management functions including tracking and reporting, taking on the role of subject matter expert by providing guidance and expertise to other areas of the bank with respect to loss prevention related matters, and daily oversight of the Loss Prevention staff while maintaining production and execution of their own workload.
Job Responsibilities:
Conduct analysis with emphasis on prevention/recovery:
Evaluate loss situations and fraudulent activity to identify suspects and root causes Use knowledge of UCC Articles and other regulatory criteria to reduce bank's exposure to loss or gain recovery Report findings/deficiencies, as necessary elevate cases to investigators, and make value added recommendations Recommend preventative measures or process improvements to reduce risk Daily review and analysis of prevention reports (Out of Pattern activity reports, EARNS, Early Warnings, Kiting, Mobile Banking, Online Banking activity review, etc.) Making decisions for the Bank on whether or not to clear checks written against the held accounts. Additionally, collaborate with Loss Prevention Analysts when appropriate Daily decision-making on placement or release of extended holds, account flags and lockouts, restricting ATM card access, and disabling mobile banking based on loss prevention reviews, notifications received from other bank employees, or notification received from external sources Daily decision-making on in-clearing checks written against held accounts Advise branch personnel and bank customers when situations arise which have resulted from holds or freezes placed on their accounts due to potential fraud activity. Participate in the on-call weekly rotational schedule which includes afterhours and weekends (Saturdays).
Leadership/Quality Management:
Assists in leading the day to day operations of a Loss Prevention Analyst team in a fast-paced environment Works collaboratively with Management to develop strategic plans and implement objectives in support of defined strategy Ensures proper communication with team members for the success of timely implementation of business needs Train Financial Crimes Unit employees and other business units on fraud/loss prevention related matters Maintains awareness of legal and regulatory compliance
Risk Management/Management Reporting:
Identify trends based on recent or recurring activity, providing relevant notification and suggested mitigating course of action to all affected areas Assist in the development and implementation of strategies and business rules that balance loss, cost of execution, and customer experience Participate in root cause analysis discussions to identify opportunities to predict, prevent and mitigate risk within processes and performance Identify gaps in current systems, policies and strategies and take actions to mitigate emerging risks with guidance from managers Recommend enhancements and process improvements based on assessment of systems and processes Assist in the development and execution of trending reports and key indicators to serve as early warning risk indicators for potentially fraudulent activity
Internal/External Networking:
Partner with business units across the company to affect change and promote awareness through the coordination of fraud detection monitoring of system enhancement and statistical trend analysis.
Establishes, maintains and/or enhances the Flagstar reputation through professionally respected relationships with local, state, and federal law enforcement agencies as well as loss prevention/investigation professionals throughout the financial community.
Job Requirements:
HS Diploma, GED or Foreign Equivalent RequiredBachelor's Degree in Business, Finance, or Criminal Justice PreferredProfessional Certification Preferred: CFE6+ years of relevant fraud/loss prevention experience related to the financial industry or other similar industry required Knowledge of various fraud schemes and Loss Prevention concepts including but not limited to; online fraud, check fraud, card related fraud, deposit fraud, and employee fraud, understanding prevention and investigation methods for each Excellent written, oral, and presentation skills with the ability to organize information and make clear, concise recommendations on a course of action General knowledge of banking core systems (DNA), Intracheck, ACM, Salesforce, etc.Proficient in Microsoft OfficeIntermediate technical and computer skills required; ability to navigate quickly within various computer programs Exceptional analytical and problem solving skills with an ability to think quickly under pressure Ability to look for ways to improve and promote quality Strong understanding of local, state, and federal laws relative to loss/fraud related matters Strong knowledge and understanding of various regulatory structures, Regulation CC, and Uniformed Commercial Code articles 3 and 4Creative team focused, effective problem solver
For Internal use only: G Band
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Loss prevention leader job description example 2
DICK'S Sporting Goods loss prevention leader job description
On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world's greatest sports team.
Essential Functions of this position include:
* Responsible for the implementation, training and coordination of all Loss Prevention best practices
* Conduct Loss Prevention assessments/investigations
* Ensure the physical security of the building and Company assets
* Train all store associates and managers on company Loss Prevention programs to ensure compliance
* Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.
* Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity
* Research and respond to cash over/short reporting
* Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues
* Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements
* Assist the Store Manager & District Loss Prevention Manager to facilitate the annual inventory process
* Support the Shrink Coach in ensuring compliance of self-assessments
* Ensure regular review of operational processes for compliance - Transfers, Claims, RTVs and Known Loss Reporting
* Ensure compliance with physical building security: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management
All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
Qualifications
Success Profile:
* 1-3 years of Loss Prevention experience or related retail experience
* Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
* 4-year college degree or equivalent experience preferred
* Successfully pass comprehensive criminal background
* World-class customer service skill and interpersonal/communication skills
* Strong problem-solving ability and analytical skills
* Proficiency in MS Office
* Flexible availability - including nights, weekend, and holidays
* Must be able to keep confidences and consistently operate in a direct and truthful manner
Special Skills / Requirements
* Loss Prevention Qualified (LPQ) preferred
* Loss Prevention Certified (LPC) preferred
* Strong conflict management skills with the ability to work alone in stressful situations
***'S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.
Essential Functions of this position include:
* Responsible for the implementation, training and coordination of all Loss Prevention best practices
* Conduct Loss Prevention assessments/investigations
* Ensure the physical security of the building and Company assets
* Train all store associates and managers on company Loss Prevention programs to ensure compliance
* Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.
* Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity
* Research and respond to cash over/short reporting
* Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues
* Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements
* Assist the Store Manager & District Loss Prevention Manager to facilitate the annual inventory process
* Support the Shrink Coach in ensuring compliance of self-assessments
* Ensure regular review of operational processes for compliance - Transfers, Claims, RTVs and Known Loss Reporting
* Ensure compliance with physical building security: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management
All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.
Qualifications
Success Profile:
* 1-3 years of Loss Prevention experience or related retail experience
* Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
* 4-year college degree or equivalent experience preferred
* Successfully pass comprehensive criminal background
* World-class customer service skill and interpersonal/communication skills
* Strong problem-solving ability and analytical skills
* Proficiency in MS Office
* Flexible availability - including nights, weekend, and holidays
* Must be able to keep confidences and consistently operate in a direct and truthful manner
Special Skills / Requirements
* Loss Prevention Qualified (LPQ) preferred
* Loss Prevention Certified (LPC) preferred
* Strong conflict management skills with the ability to work alone in stressful situations
***'S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.
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Loss prevention leader job description example 3
Wells Fargo loss prevention leader job description
**About this role:**
**Wells Fargo is seeking a Deposit Loss Forecasting Leader in Deposit Group Risk as part of Consumer and Small Business Banking.**
**A successful candidate:**
+ Will be responsible for accurate and timely loss forecasting for credit losses related to deposit products
+ Own loss forecasting models and maintain compliance with model governance policies
+ Will complete CCAR, loan loss allowance, and stress test forecast for credit related deposit losses
+ Oversee quarterly BASEL/FFIEC101 deposit overdraft data submissions
+ Provide tracking and evaluation of loss performance, including variance explanations
+ Collaborate with internal business leaders and stakeholders to provide consultation on potential project financial impacts
+ Establish strong relationships and act as a credible advisor to senior management
+ Operate comfortably in a higher regulated environment with substantial oversight
Learn more about the career areas and lines of business at wellsfargojobs.com .
**In this role, you will:**
+ Advise leadership to develop or influence credit and portfolio strategies for highly complex business and technical needs
+ Lead the strategy and resolution of high complex and unique challenges requiring in-depth evaluation, vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities
+ Monitor, assess, and report on asset quality, portfolio trends, and credit policy exception trends
+ Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that are large scale, cross functional, or companywide strategies
+ Apply line of business and subject matter expertise to serve as a consultant and resource regarding credit, credit portfolio, and risk strategies
+ Engage with all levels of professionals and managers across the enterprise
+ Serve as an expert advisor to leadership on issues associated with or affected by Credit Portfolio Consulting functional area
**Required Qualifications:**
+ 7+ years of Credit Portfolio Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Knowledge and understanding of modeling, trending, forecasting, or demand planning
+ Deposit loss analysis experience
+ Deposit products experience
+ Strong credit and deposit skills
+ Knowledge and understanding of deposit operations
+ Experience with capacity planning, forecasting, process improvement, and measurements
+ Good analytical, tracking, trending and modeling skills
+ Strong collaboration and partnering skills
+ Excellent verbal, written, and interpersonal communication skills
**Job Expectations:**
+ Ability to travel up to 10% of the time
**Posting Locations:**
+ NC-Charlotte: 301 S Tryon St (Primary)
+ CA-San Francisco: 333 Market St
+ CA-Concord: 1755 Grant St
+ IA-Des Moines: 6200 Park Ave
+ AZ-Phoenix: 100 W Washington St
+ MN-Minneapolis: 550 S 4th St
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Company:** WELLS FARGO BANK
**Req Number:** R-198207-3
**Updated:** Sat Oct 01 11:01:14 UTC 2022
**Location:** Des Moines,Iowa
**Wells Fargo is seeking a Deposit Loss Forecasting Leader in Deposit Group Risk as part of Consumer and Small Business Banking.**
**A successful candidate:**
+ Will be responsible for accurate and timely loss forecasting for credit losses related to deposit products
+ Own loss forecasting models and maintain compliance with model governance policies
+ Will complete CCAR, loan loss allowance, and stress test forecast for credit related deposit losses
+ Oversee quarterly BASEL/FFIEC101 deposit overdraft data submissions
+ Provide tracking and evaluation of loss performance, including variance explanations
+ Collaborate with internal business leaders and stakeholders to provide consultation on potential project financial impacts
+ Establish strong relationships and act as a credible advisor to senior management
+ Operate comfortably in a higher regulated environment with substantial oversight
Learn more about the career areas and lines of business at wellsfargojobs.com .
**In this role, you will:**
+ Advise leadership to develop or influence credit and portfolio strategies for highly complex business and technical needs
+ Lead the strategy and resolution of high complex and unique challenges requiring in-depth evaluation, vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities
+ Monitor, assess, and report on asset quality, portfolio trends, and credit policy exception trends
+ Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that are large scale, cross functional, or companywide strategies
+ Apply line of business and subject matter expertise to serve as a consultant and resource regarding credit, credit portfolio, and risk strategies
+ Engage with all levels of professionals and managers across the enterprise
+ Serve as an expert advisor to leadership on issues associated with or affected by Credit Portfolio Consulting functional area
**Required Qualifications:**
+ 7+ years of Credit Portfolio Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Knowledge and understanding of modeling, trending, forecasting, or demand planning
+ Deposit loss analysis experience
+ Deposit products experience
+ Strong credit and deposit skills
+ Knowledge and understanding of deposit operations
+ Experience with capacity planning, forecasting, process improvement, and measurements
+ Good analytical, tracking, trending and modeling skills
+ Strong collaboration and partnering skills
+ Excellent verbal, written, and interpersonal communication skills
**Job Expectations:**
+ Ability to travel up to 10% of the time
**Posting Locations:**
+ NC-Charlotte: 301 S Tryon St (Primary)
+ CA-San Francisco: 333 Market St
+ CA-Concord: 1755 Grant St
+ IA-Des Moines: 6200 Park Ave
+ AZ-Phoenix: 100 W Washington St
+ MN-Minneapolis: 550 S 4th St
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Company:** WELLS FARGO BANK
**Req Number:** R-198207-3
**Updated:** Sat Oct 01 11:01:14 UTC 2022
**Location:** Des Moines,Iowa
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Updated March 14, 2024