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  • Manager, Stop Loss

    Allied 3.9company rating

    Remote loss prevention manager job

    The Stop Loss Manager is responsible for managing the day-to-day operations of the Stop Loss department. This position will work closely with the Director, Stop Loss to establish and meet expectations and business goals. The Manager will focus on innovation, ensuring audit metrics are kept, tracking stop loss claim filings, reimbursements, and advance funding claims to ensure the department is running in an efficient and thorough manner. Ensuring all administrative, organizational, and auditing functions are maintained by the team. ESSENTIAL FUNCTIONS Manages the day-to-day operational functions to include, workflow management, staffing needs, systems, procedures, and reporting. Proactively addresses critical issues and identifies ways to streamline and improve efficiency of work Monitor all claim filings, including both specific and aggregate. Collaborate cross departmentally to ensure business objectives and performance standards are met. Assesses current processes and procedures for innovative opportunities amongst teams. Design and implement policies and procedures most efficient to corporate directives and strategy. Ensure all define processes and quality standards are followed. Foster a sense of urgency and commitment to achieve goals Ability to troubleshoot daily issues that arise throughout each team. Maintain direct report assignments, performance management and relative goals. Perform weekly audits of specific claims to ensure all claims were filed correctly and all reimbursements have been received. Coordinate reprocessing of claims according to carrier negotiations Request reporting for mid-year takeover stop loss policies Responsible for the filing of aggregate claims and securing reimbursements. Assist with making claim adjustments for claims paid in a current contract but should be applied to a prior contract. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Work on special projects, duties or tasks as assigned. EDUCATION Bachelor's degree or relevant work experience required EXPERIENCE AND SKILLS At least 5 years stop loss experience required, either at a TPA or stop loss carrier. At least 3 years at a supervisory level and possess successfully demonstrated leadership competencies required. Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications required Group Health Insurance/Benefits experience preferred Excellent written and verbal communication skills POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS • This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
    $47k-73k yearly est. 1d ago
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  • Director of Loss Forecasting

    Splash Financial

    Remote loss prevention manager job

    ABOUT OUR COMPANY: The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial. Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we've been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we've raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more. But at our core, we're still that little company from Cleveland with a big dream: to make people more powerful than their debt and we're just getting started.. ABOUT OUR WORKPLACE: Splash is remote-first, and proud of it. We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we're focused on building financial technologies that fundamentally transform how the industry lends. Although Splash has been around since 2013, we still operate like a startup - fast-paced, nimble, and full of heart. We're good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency. And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected - even from afar. At Splash, everything we do is guided by our values: Own It - We take full accountability and follow through on commitments. Raise the Bar - We move fast, innovate faster, and push through barriers. Say the Hard Thing - We speak up with honesty, respect, and a desire to solve problems and make things better. Elevate Each Other - We win as a team by lifting each other up. These values show up in how we work and how we connect - whether we're collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates. ABOUT THE ROLE: The Director of Loss Forecasting plays a critical role in shaping Splash Financial's credit strategy and long-term performance. This leader owns the development and evolution of loss forecasting methodologies that directly inform executive decision-making, lender confidence, and portfolio growth. In this highly visible role, you will partner closely with senior leadership, lending partners, and cross-functional teams to deliver accurate, transparent, and actionable forecasts. As Splash continues to expand its product offerings, this role will evolve in scope and complexity, offering the opportunity to drive innovation and influence strategy at scale. If you're energized by using data to guide high-stakes decisions and enjoy operating at the intersection of analytics, risk, and business strategy, this role offers meaningful impact and growth. WHAT YOU'LL DO AT SPLASH: Own and evolve loss forecasting methodologies across Splash's lending products, incorporating both macroeconomic and portfolio-level drivers. Identify and analyze key risk drivers using advanced statistical and quantitative techniques to improve forecast accuracy and reliability. Translate complex modeling outputs into clear, actionable insights for executive leadership and lender partners. Partner cross-functionally with Data Science, Credit, Finance, Servicing, and Product teams to align forecasting outputs with credit and collection strategies. Monitor model performance and recalibrate forecasts based on portfolio behavior, economic conditions, and business changes. Build and enhance dashboards and reporting that improve forecast transparency, interpretability, and stakeholder trust. Lead innovation in forecasting approaches, tools, and technologies to stay ahead of industry best practices. Drive strategic initiatives related to risk mitigation, portfolio optimization, and business growth. Serve as a trusted advisor to senior leaders and external partners on loss outlooks and risk trade-offs. Support new product launches by ensuring scalable, well-designed loss forecasting frameworks are in place. WHAT YOU'LL BRING TO SPLASH: Advanced degree (Master's or PhD) in Statistics, Data Science, Economics, Mathematics, or a related quantitative field. 8+ years of experience in loss forecasting, credit risk modeling, or a closely related role within financial services or lending. Strong understanding of statistical modeling techniques, including regression, time series, and machine learning methods, with the ability to guide model selection and application. Proficiency in Python is a strong plus, including experience using Python-based analytics or modeling workflows to explore data, validate assumptions, or partner effectively with data science teams. Deep knowledge of credit risk fundamentals and macroeconomic drivers impacting consumer lending portfolios. Experience working with large, complex datasets and collaborating closely with data science teams. Strong business judgment and the ability to connect analytical insights to strategic and financial outcomes. Excellent communication skills, with experience presenting complex analyses to executive audiences and external partners. Proven ability to work cross-functionally and influence stakeholders across disciplines. Demonstrated leadership in driving analytical initiatives, managing projects, or mentoring team members. Curiosity and innovation mindset, with a desire to continuously improve forecasting approaches and tools. Comfort operating in a fast-growing, evolving environment with increasing product and portfolio complexity. COMPENSATION: The base salary range for this role is $180,000 - $220,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level. SPLASHERS ENJOY: Fully remote work freedom Competitive salary packages Flexible PTO + 9 company holidays Equity: Share in our start-up success Comprehensive and affordable insurance benefits Paid parental leave for both caregivers Essential equipment to get the job done 401(k) for your future savings Quarterly meet-ups: In person & virtual fun Awesome Splash swag to flaunt your team spirit Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.
    $180k-220k yearly Auto-Apply 29d ago
  • Manager, Denial Prevention - Remote - Nationwide

    Vituity

    Remote loss prevention manager job

    Remote, Nationwide - Seeking Manager, Denial Prevention Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity * Monitor and report on daily workflow related to operational performance. * Manage updates to new and existing contracts in the billing platform. * Conduct bi-monthly meetings with billing operations leadership. * Host external calls with payers to resolve claims issues. * Monitor exception processing to ensure established cycle times are being met. * Ability to create and analyze reports. * Communicate and present performance metrics to senior leadership or providers. * Conduct resource planning to maximize productivity of resources and ensure operational coverage. * Hire, train, and develop supervisors and operational personnel. * Support Development and IT on system changes/enhancements. * Analyze data for patterns and trends and communicate to senior leadership. * Foster teamwork and collaboration across departments/operations. * Manage operations to meet and/or exceed budgetary allotment. * Manage employee performance, payroll, and timekeeping. * Resolve escalated patient and employee issues quickly, effectively, and diplomatically. * Serves as a Notary Public by acting as a legal witness for signatures where they are needed. Required Experience and Competencies * 2+ years managing an operational department required. * Experience in healthcare services or social services required. * Strong knowledge of MS applications; Word, Excel, and PowerPoint required. * Hold an active Notary Public license in the state of California required. * Thorough knowledge of an RCM operation preferred. * Bachelor's Degree in health care management, Business Administration, or similar curriculum preferred. * Ability to effectively respond to inquiries and complaints from patients, payers, or providers. * Ability to effectively present information in group situations to clients, employees, or senior leadership. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Strong leadership and analytical skills. * Proven experience dealing with conflict management. * Ability to read, analyze, and interpret financial information, patient correspondence, and/or contracts. * Ability to make sound business decisions. * Clear and concise written and verbal communication. * Strong interpersonal skills to motivate team members, train, and provide feedback. * Ability to manage workflow and meet performance and/or volume expectations. * Comply with RCM operational policies and procedures. * Ability to work in a fast-paced high-volume environment. * Flexible and adaptable to an ever-changing environment. * Ability to work within a team environment. * Ability to communicate and collaborate across operational departments. * Ability to work extended hours or weekends in peak periods. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. * Monthly wellness events and programs such as yoga, HIIT classes, and more * Trainings to help support and advance your professional growth * Team building activities such as virtual scavenger hunts and holiday celebrations * Flexible work hours * Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * Superior health plan options * Dental, Vision, HSA/FSA, Life and AD&D coverage, and more * Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% * Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical * Student Loan Refinancing Discounts * Professional and Career Development Program * EAP, travel assistance, and identify theft included * Wellness program * Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $69,520 - $86,900, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. * Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.
    $69.5k-86.9k yearly 31d ago
  • Manager of Youth Prevention

    Compdrug 3.8company rating

    Loss prevention manager job in Columbus, OH

    CompDrug has an immediate opening for a Manager of Youth Prevention. This position provides overall management of the daily operations for all Youth Prevention programs, services, and staff. Working under general supervision to the Director of Youth Prevention, the Manager of Youth Prevention oversees the development and growth of youth engagement in both school and community settings. This includes enhancing the participant experience and retention, delivering program enrollment goals, and ensuring a safe environment for participants and staff. The Manager of Youth Prevention provides staff leadership and supervision that drives department engagement, performance, and development. Essential Functions Responsible for all local programming for youth prevention, - ensures that all aspects of programming are planned, assigned, and delegated within staff and community volunteers. Manages the Franklin County Youth Prevention Team: Provides direction and on-going feedback, including annual reviews for department staff Fosters professional growth and development Supports team members in problem solving and conflict resolution Actively participates in the recruitment & hiring process for the team Establishes and manages the Youth Prevention staff schedule Works with the Director of Youth Prevention to meet the department's reporting requirements: Collaborates with director to determine the best process and presentation of required data and ensures data are collected and maintained in a reportable manner Manages internal tracking system for reporting of staff time for funders and enters into company database Tracks and understand each grant/funding source metrics and requirements May assume responsibilities for coordination of large-scale events, such as conferences or fund raising- Manages to assign roles and responsibilities as needed. Develops and maintains relationships with community providers, schools, and organizations on behalf of CompDrug's youth prevention team. Facilitates training and educational presentations for audiences of various sizes. Prepares agendas and presentation materials. This may include collaborating with national training services. Works with Director of Youth Prevention to ensure youth prevention operates within annual budget. Supports the funding efforts and donor recognition for youth prevention, including donor recognition and involvement. Supports and contributes to the grant application process. Creates and coordinates marketing materials to ensure that the marketing needs of youth prevention department are met and the content remains relevant. This includes social media posts and blogs. Maintains and updates the Youth-to-Youth website, tracks all subscriptions the department uses, coordinates with IT department and follows best practices. Monitors and maintains use of IT equipment and communicates regularly with IT department. Represents CompDrug/Youth to Youth on statewide prevention task force, coalition, committees such as the Ohio Chemical Dependency Committee & Ohio Adult Ally Network, as needed. Liaison with Buildings Manager to ensure 118 E Main (Youth Prevention Office) is clean and prepared to receive staff and persons served: Maintains regular communication with Buildings Manager, including any information to be relayed to building owner. Ensures space is clean, safe and orderly, including opening and closing each day. Coordinates furniture and equipment needs. Has awareness of resources and services for youth and provides referrals when appropriate and outside of the scope of CompDrug's youth prevention department when escalated needs are required for participants. Mandated reporter - ensures that appropriate documentation is submitted. Maintains own and tracks staffs' required professional licensure/credentials and assists with the credentialing process, if requested. This includes standards and requirements set forth by the Commission on Accreditation of Rehabilitation Facilities (CARF). Works with Director of Youth Prevention to identify trends and make programming or staffing adjustments as needed Ensures compliance with company policies and procedures through diligent supervision Additional Functions Performs other related projects, speaking engagements, training tasks and duties as assigned by supervisor. Maintains regular and timely attendance. Assist with the NPI process and establishment and maintenance of CAQH profile, if requested Assist with the credentialing process, if requested. Participates in the annual BCI and FBI background check processes. Work Experience Must have a minimum of a Bachelor's degree with 2-3 years' experience with youth- led prevention programs; participation in Y2Y program preferred. Ohio Certified Prevention Consultant preferred; Ohio Certified Prevention Specialist required. Demonstrated progress towards OCPC preferred. Proven organizational, leadership, problem solving and public speaking skills necessary. Must be proficient in using computers and other office equipment, experience with Microsoft Office Suite. Experience in event planning and coordination is preferred. Must have a valid driver's license, a good driving record plus proof of insurance, records checked and updated annually. Must have excellent human relations skills and the ability to handle different personalities and situations; must develop and maintain a positive working relationship with staff and participants. Must effectively, accurately, clearly and confidentially communicate in oral and written form, while dealing with staff and youth with compassion and empathy. Must show detail amid a fast-paced group environment, amid distractions. Physical Demands and Work Environment Must be able to meet the following physical requirements, with or without reasonable accommodation: 1) Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment; 2) Reach with hands and arms; 3) Talk and hear; 4) See and be able to read, write, and interpret text, spreadsheet, and graphical documents; 5) Occasionally lift and move objects weighing up to 25 pounds. Education Degree Level Required: Undergraduate Bachelors Degree required About CompDrug For more than 40 years, CompDrug has offered comprehensive services in prevention, intervention and treatment to those seeking help for their addictions and mental health issues. It is now the largest opioid treatment program in Ohio, offering medication-assisted treatment using FDA-approved medications. CompDrug's employees provide drug testing, outpatient counseling for men and women, and numerous prevention programs for youths and adults. Programs include: Anger Management services, and others. Prevention Services include: Youth to Youth International, Pregnant Moms, Senior Sense, HIV Early Intervention and Business Against Substance Abuse (BASA). Those services combined reach thousands of people every day and are instrumental in saving lives, preventing problems, and proving that treatment works. CompDrug has met the standard for high quality treatment and prevention services, winning several awards and gaining National Accreditation for its Opioid Treatment Program through CARF (Commission for Accreditation for Rehabilitation Facilities), beginning in 2002. Today, all of CompDrug's programs have achieved the highest level of accreditation awarded by CARF. CompDrug provides its employees with a collaborative, flexible and supportive environment where ideas and contributions are recognized and valued. Employees are encouraged to develop and grow their skills through training, on the job learning experiences and problem solving. CompDrug provides a comprehensive benefit package, including medical, dental and vision coverage, student loan repayment, life insurance, maternity/paternity leave, disability, 403b and paid time off. How to apply Interested individuals may apply online by visiting ********************************* and clicking on careers. EEO-M/F/Disabled/Vets. We are a drug free workplace.
    $42k-55k yearly est. 46d ago
  • Manager, Stop Loss

    Allied Benefit Systems 4.2company rating

    Remote loss prevention manager job

    The Stop Loss Manager is responsible for managing the day-to-day operations of the Stop Loss department. This position will work closely with the Director, Stop Loss to establish and meet expectations and business goals. The Manager will focus on innovation, ensuring audit metrics are kept, tracking stop loss claim filings, reimbursements, and advance funding claims to ensure the department is running in an efficient and thorough manner. Ensuring all administrative, organizational, and auditing functions are maintained by the team. ESSENTIAL FUNCTIONS Manages the day-to-day operational functions to include, workflow management, staffing needs, systems, procedures, and reporting. Proactively addresses critical issues and identifies ways to streamline and improve efficiency of work Monitor all claim filings, including both specific and aggregate. Collaborate cross departmentally to ensure business objectives and performance standards are met. Assesses current processes and procedures for innovative opportunities amongst teams. Design and implement policies and procedures most efficient to corporate directives and strategy. Ensure all define processes and quality standards are followed. Foster a sense of urgency and commitment to achieve goals Ability to troubleshoot daily issues that arise throughout each team. Maintain direct report assignments, performance management and relative goals. Perform weekly audits of specific claims to ensure all claims were filed correctly and all reimbursements have been received. Coordinate reprocessing of claims according to carrier negotiations Request reporting for mid-year takeover stop loss policies Responsible for the filing of aggregate claims and securing reimbursements. Assist with making claim adjustments for claims paid in a current contract but should be applied to a prior contract. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Work on special projects, duties or tasks as assigned. EDUCATION Bachelor's degree or relevant work experience required EXPERIENCE AND SKILLS At least 5 years stop loss experience required, either at a TPA or stop loss carrier. At least 3 years at a supervisory level and possess successfully demonstrated leadership competencies required. Intermediate level work experience with Microsoft Office, Word, Excel, and Power Point software applications required Group Health Insurance/Benefits experience preferred Excellent written and verbal communication skills POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS • This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.
    $68k-92k yearly est. 10d ago
  • CAM Manager I - Loss Mitigation

    M&T Bank 4.7company rating

    Remote loss prevention manager job

    Responsible for directing the day-to-day activities for a unit. Manages approximately 10 FTEs (or with fewer employees but covering diverse disciplines and/or complex functions). Primary Responsibilities: Oversee the daily activities of a unit of employees to meet the objectives of the assigned department. Direct staff in the appropriate techniques of customer service, collections or account servicing, as applicable. Resolve disputed transactions in a timely and cost-effective manner. Negotiate effectively on customer calls. Compile month-end data for distribution to and decision-making by management. Serve as integral member of portfolio acquisition team, directing onboarding of acquired loans. Evaluate unit processes, procedures and policies routinely in an effort to increase operational efficiency of units managed. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Scope of Responsibilities: Manages workflow of medium complexity and risk exposure and acts largely independently. External contacts include customers, vendors and outside agencies. Has charge off authority within established authority levels. Supervisory/ Managerial Responsibilities: Manages a team of professionals (includes people, budget and planning). Education and Experience Required: A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work leadership or supervisory experience. Excellent customer service skills with the ability to use tact and diplomacy. Strong knowledge of relevant spreadsheet, word processing, and presentation software. Education and Experience Preferred: Bachelor's degree. Excellent oral and written communication skills. Strong knowledge of departmental systems, documents and procedures. #LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.LocationClanton, Alabama, United States of America
    $62.2k-103.6k yearly Auto-Apply 30d ago
  • Total Loss Settlement Manager

    Snapsheet 4.4company rating

    Remote loss prevention manager job

    Job Title: Total Loss Settlement Manager Company: Snapsheet Job Type: Full-time About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them in to our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around. What you'll get: Remote working environment - your new commute is however long it takes to walk to your desk! Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more! Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions. Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more! Job Overview: As a Total Loss Settlements Manager at Snapsheet, you are a seasoned total loss handler & natural leader, motivated by building and mentoring a highly competitive team that's hungry for constant improvement. You excel at coaching effective communication, empowering your team to confidently interact with vehicle owners, lienholders, storage facilities, and carrier customers. You are a strategic problem-solver, not just for individual claims but for developing team-wide strategies to navigate the day-to-day challenges of total loss settlements. You'll leverage your expertise in total loss evaluations, settlement processes, salvage regulations, and state compliance to guide your team through the most complex issues. You love working in an ever-evolving environment where your ability to adapt, provide constructive feedback, and drive performance is highly valued. You want to work for a company where you can make a real impact on both a team and the business, all from the comfort of your home office. Is this you? Keep reading for more detail. Responsibilities: Oversee the full lifecycle of claims, including claim creation, assignment, and SOP adherence. Drive adjuster results to meet client KPIs. Own team quality. Ensure internal and external quality is excellent through daily and monthly audits, including coaching and feedback for improvement. Complete call quality assessments. Own people and HR-related tasks and disciplinary actions Assist in hiring and onboarding Work together with management to forecast department needs and success Serve as a key point of contact for customer or client escalations. Manage incoming communications from adjusters, insureds, and/or claimants. Ensure full file resolution of escalated claims Owns escalations of files and assists with resolution where necessary. Regularly check-in with team members on production metrics providing coaching where needed and holding each team member accountable. Provide development opportunities for employees to help them reach the next level in their career. Spark teamwork through competitions, incentives and more to hit large goals. Maintain communication within the department and across the org reporting on progress, successes, and opportunities. Regularly meet with your entire team to spark innovation, celebrate, and solve problems. Analyze data and metrics to make best practices and innovating on where the team improve Provide close guidance and sufficient training for less-experienced estimators Assist in identification and evaluation of new methods and processes that could help improve overall department performance, cycle-time, etc. Qualifications: Must be currently in leadership of total loss settlements with an insurance carrier Must have a working understanding or background in estimating and evaluating total losses Thorough understanding of UPD estimates, parts costs, total loss classification, and fraud detection 2-5 years of Auto Total Loss Settlement experience in the Insurance Industry 1+ year of Total Loss Settlement team leadership with proven results Extensive knowledge of Automobile Total Loss Conditioning and Optioning processes Thorough understanding of automobile terminology and vehicle construction. Working experience of estimating platforms: Mitchelle, CCC One, Audatex Excellent verbal and written communication skills Proficiency in Microsoft Suite Proficient in data analysis and reporting Detail-oriented and organized, with a commitment to delivering accurate and timely results Excellent negotiation and communication skills to interact with customers, shops and vendors remotely Team player with positive attitude and ability to work well with others Ability to work independently and manage time efficiently in a virtual work environment We're Built to Grow With You - And That Starts With How We Support You At Snapsheet, we know that growth doesn't happen in a vacuum-it's fueled by the right support at the right time. That's why we've built a benefits experience designed to grow with you, wherever life takes you. Choose from 2 robust medical plans through Blue Cross Blue Shield-plus, we contribute to your HSA when you enroll in our high-deductible health plan. Offer two dental plans and one vision plan to keep you and your family healthy. Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance. Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance. 401(k) with a 4% company match-because your future is worth investing in. Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being. Perks That Make Growing Here Even Better: Flexible PTO and 7.5 company-observed holidays to recharge on your terms. In-person connection points throughout the year including our annual Summit and Roadshows. Snapsheet SWAG and surprise mailers to keep the spirit alive. Endless opportunity to shape your path-career growth, learning, and real impact are all within reach. Health and wellness campaigns that evolve with you year over year. *Please note that we are unable to sponsor applicants for work visas for this position at this time. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected]. Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #BI-Remote#LI-Remote Snapsheet is an equal opportunity employer.
    $47k-74k yearly est. Auto-Apply 11d ago
  • Loss Prevention Supervisor - The Langham, Pasadena

    Langham Hospitality Group 4.3company rating

    Remote loss prevention manager job

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride . Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more. Check out what's nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles. DEPARTMENT: Loss Prevention JOB TITLE: Loss Prevention Supervisor REPORTS TO: Director of Loss Prevention SUPERVISES: Loss Prevention Agents PRIMARY OBJECTIVE OF POSITION: To maintain and provide protection of all liability and assets of hotel and its guests, patrol and inspect assigned areas for undesirable persons and irregularities. Maintains control of all security investigations, reports all infractions to laws, company policies, and breaches of security to the Director of Loss Prevention. Responsible for providing protection to employees, guests, company property, and assets, also maintains and controls security logbook, reports and all documents. RESPONSIBILITIES AND JOB DUTIES: To control and maintain patrols of all floors, offices, and departments. Inspecting all open doors, the proper function of safety equipment. Respond to all guest and employee complaints. To investigate all accusations of theft and wrong doing. Investigate all cases referred by the Director of Loss Prevention or other management personnel. Protects employee's, guest's, and company assets by providing a safe and secure property. To escort employees and guests whenever needed. To maintain and protect control of hotel parking areas and outside grounds. Inspecting packages leaving property and observation of person(s) in all areas of hotel property. Control all items being discarded or removed. Provide first aid to injured employees or guests. Make recommendations to Manager or injured person as to any additional medical attention that may be required or requested. To complete all investigation regarding incidents which occur to the guests or employees, also preparing loss and incident reports with the data to aid in the formal investigation. Observe and monitor keys and equipment for all departments. Verify accountability and monitor its return to point of responsibility. Responsible for controlling accesses to the hotel, as well as the securing and opening of these areas. Serve on First Response Team in case of emergency situations. Supervises other members of the Loss Prevention. PHYSICAL DEMANDS: Must be able to walk and stand for long periods of time and great distances. Activities include talking, hearing, seeing, feeling, holding, grasping and reaching. Walking and standing are required regularly. Lifting and carrying objects weighing 100 pounds minimum. SPECIAL SKILLS REQUIRED: Must have verbal and written communication skills. EDUCATION REQUIRED: High school diploma required and at least three years of college with a degree in Criminal Justice or related field, or at least three years in Hotel/ Motel field as a supervisor. EXPERIENCE REQUIRED: Experience in Law Enforcement, private security, or military police helpful. Previous experience as a supervisor required. Experience in Loss Prevention in an upscale establishment preferred. Previous experience in hospitality preferred LICENSES OR CERTIFICATES: Clean police record check, verifiable references. CPR certification and first aid training required SALARY: $31.07 - $34.07 NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an “at will” colleague. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities For more information about the property, please visit: *********************************************************
    $31.1-34.1 hourly Auto-Apply 6d ago
  • HomeGoods Loss Prevention Hiring Event | IN, MI, OH

    Tjmaxx

    Loss prevention manager job in Columbus, OH

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines. Provides timely, courteous and knowledgeable service to customers Engages customers, providing support and creating a positive shopping environment Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence Observes accurate checkout procedures for customers and Associates Communicates shrink-related concerns to Store Management and Loss Prevention Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives. Coordinates and completes shrink-related activities in partnership with Store Management Supports and participates in store shrink reduction goals and programs Promotes a culture of honesty and integrity; maintains confidentiality Encourages Associate use of shrink reduction resources Promotes safety awareness and supports maintenance of a safe environment Follows through on commitments; accomplishes goals with minimum supervision Adheres to all labor laws, policies, and procedures Performs other duties as assigned Who We're Looking For: You. Excellent communication skills and good judgment Ability to respond appropriately to changes in direction or unexpected situations Standout colleague, working effectively with peers and supervisors to accomplish tasks Able to work a flexible schedule to support business needs 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 4033 Richmond Road Location: USA HomeGoods Store 1128 Warrensville Heights OHThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $12-12.5 hourly 60d+ ago
  • Loss Prevention Specialist

    OSL Retail Services

    Remote loss prevention manager job

    At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you. The Position: Reporting to the Manager of Loss Prevention, the Loss Prevention Lead Specialist will be responsible for monitoring, investigating, and auditing across multiple states and stores. In addition, you'll be accountable for the development and implementation of a loss prevention plan that includes asset protection and safety. You will be charged with decreasing losses through examining, reporting on and adjusting, when necessary, customer transactions, scheduling, payroll, merchandising, cash management and all other operational practices. Travel: you can expect about 10% travel per month, heading out to stores, in the states listed below, to carry out either face-to-face meetings or conduct site visits. USA Location: will be working in any of these US States, Virginia, North Carolina, South Carolina, Georgia, Tennessee, Kentucky, Florida, Mississippi, Louisiana, Arkansas. The role and responsibilities: Track compliance to loss prevention objectives - liaise with the Sales Team to gain compliance and improve behaviors Work with the client's LP team to address opportunities Conduct internal Loss Prevention investigations and interrogations Maintain the OSL Loss Prevention Register and track metrics Act as the primary contact for the Field / Head Office in relation to any Loss Prevention concerns. Liaise with Carrier Loss Prevention personnel to capture best practices, refine operational processes and establish continuous communication Review Carrier fraud reports, initiate actions (tracking, commission suspension, investigation as appropriate). Present applicable complaints and evidence to police in conjunction with the Client's Loss Prevention team. Liaise with Directors, District Manager's and the Human Resources Department as appropriate regarding Loss Prevention issues. Work collaboratively with Training Lead to ensure focus in all training is current, accurate and appropriate What You Bring to The Table: 3+ years experience in retail or wireless operations Wicklander certification - interview and interrogation skills Liaising with clients and field leadership teams Effective time management skills and the ability to prioritize competing deadlines Knowledge of the Criminal Code and Employment Standards as related to Retail Loss Prevention Analytical with the ability to review multiple points of data and other sources of information Must possess the ability to deal with sensitive issues with tact, diplomacy, and the highest level of integrity A strong communicator, able to connect with various types of employees, clients and consumers MS Office proficiency in all applications - Excel, Access, Word, Power Point Starting salary for this role begins at $60,000-$65,000, your final offer will reflect your relevant skills, individual strengths and experience. Beyond the numbers, we're proud to offer a holistic package that includes bonus opportunities, room to grow, chances to be recognized, top-tier benefits, and perks that make coming to work something you can look forward to. We're committed to supporting your success every step of the way. Total Rewards: Generous PTO: Start with 3 weeks PTO, plus extra flex days to recharge. Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care. Retirement support: Company-sponsored 401K plan to help build your financial future. Fully Remote: Work where your most productive no commute required. Top-tier tools: Best-in-class systems and equipment so you can do your best work. Recruitment Process Next Steps: Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter. Step 2: The next step is a virtual/or Face to Face conversation with the hiring manager. Step 3: The final step is a virtual interview with the hiring Director and extended team members. Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you! We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario's Bill 190, we confirm that this posting represents a current existing vacancy within our organization.
    $60k-65k yearly Auto-Apply 16d ago
  • Loss Prevention - Surveillance Investigator Trainee

    Fraud Fighters, Inc.

    Remote loss prevention manager job

    Prodigy Investigations is seeking Surveillance Trainee candidates for Workers' Compensation investigations for full and part-time positions throughout the Jacksonville and Orlando areas . This remote position is available for candidates who are trainable, follow instructions, and are motivated to get results. As a Surveillance Investigator , your primary purpose is to observe, record, and report a cross-section of an injured worker's (the Subject) daily activities by staking out the correct address at varying times and days to find out when the Subject is most active. Once active, record them and when they leave, tail them by car, foot, or public transportation from location to location, so you can continue recording them. In public places, use a covert camera while outside your car. Throughout the surveillance, keep the Surveillance Team Manager updated by phone to maximize your learning and results. Often, you will work in surveillance teams to accomplish case objectives. For claims surveillance, you have two goals : find out if the Subject is working and record the Subject's activities. Responsibilities and Duties Prodigy Investigations is the top producing detective agency nationwide. You must maintain this extraordinary performance record through: Developing and implementing highly effective and efficient surveillance strategies for producing the highest quantity and quality of video evidence to help our clients save money or get more fraud convictions. Reviewing all case-related documentation for pre-surveillance planning. Performing spot-checks on first-day surveillance and locates. Conducting surveillance on foot whenever necessary. Reporting all significant surveillance problems or opportunities to the Surveillance Team Manager by phone. Maintaining - 100% Accountability and 0% Excuses attitude. Adhering to local laws regarding privacy, trespassing, and roping Working with the highest degree of integrity and ethics while performing your job duties. Preparing accurate & timely investigation reports detailing your investigative efforts and observations. Your report is your work product. Testifying in court as a witness and presenting the video evidence that you obtained. Qualifications Availability / Flexibility - Travel Required Problem-Solving Skills Communication Skills Eager and willing to Add to your knowledge Base and Skills Spanish is a plus Helpful Experience: Loss Prevention Process Serving Criminal Justice Sub-Rosa Undercover Videography Military Background Security Worksites Your worksites change from day to day depending on where the Subject to your investigation lives or works. You go from your home directly to your worksites and then back home. COVID-19 considerations: We provide all employees with Personal Protection Equipment, I.e. gloves, KN95 masks, face shield, and hand sanitizer. At Prodigy Investigations, Safety Comes First! Our investigators have the final judgment on safety.
    $34k-65k yearly est. Auto-Apply 60d+ ago
  • Loss Prevention Market Investigator - Columbus Area

    Gabe's 3.3company rating

    Loss prevention manager job in Columbus, OH

    To see the full job description, please click the link below: Market Investigator Full-Time Careers at Gabe's Offer: * Paid Time Off upon hire * Flexible Schedules * Employee Discount and Assistance Program * Wide Range of Employee Benefit Programs * Fun, Casual Work Environment
    $55k-84k yearly est. 60d+ ago
  • Loss Prevention Market Manager

    Barnes & Noble 4.5company rating

    Remote loss prevention manager job

    As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. What You Do • Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. • During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. • Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. • Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. • Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. • Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. • Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. • Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. • Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. • Write and review incident summaries and investigative reports that are timely, concise and accurate. • Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. • Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). • Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. • Manage all health and safety issues by partnering appropriately and escalating when needed. • Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge & Experience • Must have ability to commute to stores within Los Angeles and Orange Counties. • High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. • Ability to collaborate effectively with cross-functional teams. • Ability to influence and manage teams without having direct management responsibilities in certain areas. • Experience in coaching teams to deliver performance. • Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. • Strong organizational and analytical skills. • Must possess a demonstrated understanding of general and civil liability. • Previous experience working with local law enforcement. • Knowledge and understanding of the principles of Loss Prevention and Store Operations. • Experience respectfully apprehending shoplifters and installing CCTV cameras. • Ability to write clear and concise summaries of issues. • Experienced, strong investigator & interviewer with completed certifications. • Prioritize customer experience above all else. • Strong communication and interpersonal skills. • Ability to maintain confidentiality. • Discreet and unbiased. • Demonstrate empathy in difficult situations. • Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. • Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. • Make appropriate critical decisions in high pressure situations without having all the required/desired information. • Deescalate high-risk situations, respectfully. • Gather all information and make sound and timely decisions when solving problems. • Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. • Work well under deadlines; self-starter; innovative. • Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. • Gain the confidence and trust of others through honesty, integrity and authenticity. • Manage processes and systems remotely. • Availability to travel occasionally and answer calls at all hours. EEO Statement Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact **************.
    $27k-43k yearly est. 56d ago
  • Fraud Loss Forecasting - Associate

    JPMC

    Loss prevention manager job in Columbus, OH

    Bring your expertise to JPMorganChase. As a part of Fraud Strategy team, you will be responsible for managing, sizing and anticipating fraud risks in a constantly changing environment. Your scope will include not only evaluating emerging risks, but also understanding regulatory changes and determining business sustainability through appropriate use of mitigation tools and frameworks. As a Fraud Loss forecasting Associate within Fraud Strategy, you will have ownership and accountability towards setting up our loss budgets and tracking fraud metrics. You will be assessing the root causes for some of the fraud trends and financial impact associated with those Fraud trends. You will able be working closely with Finance and Operations in presenting the latest financial outlook and thereby help in remediation of the Fraud trends. Job Responsibilities Own deep dives on our emerging fraud trends to identify and isolate new attack patterns Develop and enhance Financial metrics to measure Fraud performance Provide independent assessment on root cause /drivers behind variance of actuals vs. forecast Support forecasting process for some of our operating loss lines across baseline and stress scenarios Maintain Long term and short term Loss forecasting framework across loss channels Liaise with Operations, business functions and strategy owners to understand business changes and operations impact and to implement the same in forecast adjustments Develop various senior management presentation on Monthly / quarterly/annual on Fraud Loss Take complete ownership and accountability towards delivering on goals and priorities for the business / function Required qualifications, capabilities, and skills Master's/Bachelor's degree in a quantitative or business discipline from an accredited college/university required 2+ years of experience in analytics space or/ and prior experience in financial/ risk roles SAS/SQL programming experience Highly proficient in Microsoft Office suite of products Demonstrated leadership in applying analytics to efficiently and pragmatically solve business problems through structured problem solving approaches Effective in communicating to senior leaders of an organization Strong analytical, technical and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions Project Management Skills -well-organized, structured approach. Ability to achieve tight timelines on complex deliverables. Ability to manage and prioritize projects across cross-functional groups Preferred qualifications, capabilities, and skills Advanced/ Master's degree in a quantitative or business discipline Working knowledge of financial budgeting and planning analysis preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
    $33k-63k yearly est. Auto-Apply 57d ago
  • Loss Prevention Officer

    Sahara Global Security 4.6company rating

    Loss prevention manager job in Columbus, OH

    We are seeking an experienced and reliable Loss Prevention Officer to join our security team in Hilliard, OH. The Loss Prevention Agent is responsible for protecting company assets, preventing theft, and maintaining a safe and secure environment for employees and customers. This position requires strong observational skills, professionalism, and prior loss prevention or security experience. Responsibilities Monitor store activity to detect and prevent theft, fraud, and other losses Observe customers and employees using floor patrols and surveillance systems Respond to suspicious activity in a professional and lawful manner Prepare detailed incident and theft reports as required Work closely with store management and local law enforcement when necessary Maintain a visible security presence to deter theft Follow all company policies, procedures, and safety guidelines Requirements Previous loss prevention (2 Years) or security experience (5 Years) required Strong attention to detail and observational skills Ability to remain calm and professional in high-pressure situations Excellent communication and report-writing skills Ability to stand and walk for extended periods Must be reliable, punctual, and professional in appearance Must comply with all state and local laws related to loss prevention Schedule & Pay Daytime shifts available 20-40 hours per week Competitive pay based on experience How to Apply Qualified candidates are encouraged to apply immediately. Positions are available now and interviews are being scheduled promptly. View all jobs at this company
    $29k-35k yearly est. 8d ago
  • Loss Prevention Officer (Operations)

    Continental Secret Service Bureau

    Loss prevention manager job in Marion, OH

    Job Skills / Requirements Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generation, with 4th generation employees. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client's businesses or property. Continental's corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan, Ohio and West Virginia. Security Officers will be working under the Loss Prevention section of Continental for a retail box store. Hours: FT/40 hours - 1st &2nd shifts to include working weekends Includes but is not limited to: Security Officers will work as a uniformed retail loss prevention officer. As a Security Officer you will be required to monitor cameras for potential shoplifters. You will be required to confront and stop all potential shop lifters. Security Officers will need to be able to write detailed reports for the client on the shop lifting incident. Security Officer will be required to testify in court for the shop lifting incident. Security Officer will need to be customer service orientated, have great verbal and written communication skills. Security Officers will network with local Law Enforcement to help deter and apprehend shoplifters. REQUIREMENTS: Must pass a pre-employment criminal background check and a drug screen Must have a valid driver's license and reliable transportation Must have a H.S. Diploma or GED Must have Security experience and strong Customer Service Skills Must have good written/verbal communication skills Summary As a Loss Prevention Officer, you will be essential in safeguarding company assets and minimizing theft through effective surveillance and loss prevention strategies. Reporting to the Area Manager, you will utilize core skills in CCTV monitoring and loss prevention techniques. Strong communication and customer service skills are vital as you interact with staff and customers. Your ability to write detailed reports and manage conflicts will further support our commitment to a secure and safe environment. Join us in this critical role to protect our organization. Education Requirements (All) High School or GED Certification Requirements (All) DRIVERS LICENSE Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays This job reports to the Scotty Stover This is a Full-Time position 1st Shift, 2nd Shift, Weekends. Travel is not required Number of Openings for this position: 1
    $28k-41k yearly est. 29d ago
  • Loss Prevention Detective

    Marshalls of Ma

    Loss prevention manager job in Springfield, OH

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Your Your Career Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft. Adheres to established shoplifter guidelines and policies Provides timely, courteous and knowledgeable service to customers Promotes a culture of honesty and integrity; maintains confidentiality Observes, apprehends, and/or deters any acts of dishonesty from outside sources Participates in investigations and surveillance as assigned Ensures apprehensions are consistent with store theft activity Completes and distributes paperwork in an accurate and timely manner Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.) Coordinates and complete shrink related activities in partnership with Store Management Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Encourages Associate use of shrink reduction resources Promotes safety awareness and supports maintenance of a safe environment Who We're Looking For: You. Excellent communication skills and sound judgment Basic computer skills Basic time management skills Investigative / analytical skills Ability to respond appropriately to changes in direction or unexpected situations Standout colleague, working effectively with peers and supervisors to accomplish tasks Able to work a flexible schedule to support business needs 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1608 N Bechtle Ave Location: USA Marshalls Store 1009 Springfield OHThis position has a starting pay range of $14.55 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $14.6-20.4 hourly 14d ago
  • Full-Time Loss Prevention Service Specialist

    Kohls 4.4company rating

    Loss prevention manager job in Hilliard, OH

    About the Role As Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft. You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates. What You'll Do Work to promote customer service in the store by greeting and supporting customer needs Promote a neat and clean store appearance at the entrance Conduct associate package checks Conduct building and physical security inspections to minimize exposure to loss Promote a safe environment for associates and customers and respond to emergencies Supports CCTV surveillance with other Loss Prevention associates as necessary Build partnerships with store and law enforcement Additional tasks may be assigned What Skills You Have Strong communication and interpersonal skills Excellent collaboration skills High ethical standards and adherence to Kohl's policies and procedures Preferred Experience in a customer service environment Prior experience in retail loss prevention, security or law enforcement Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Ability to satisfactorily complete company training programs. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Perform work in accordance with the Physical Requirements section. Physical/Cognitive Requirements Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $13.00
    $13 hourly Auto-Apply 60d+ ago
  • D/C Loss Prevention Specialist

    The TJX Companies, Inc. 4.5company rating

    Loss prevention manager job in Ashville, OH

    Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: This position has a starting pay range of $17.00 to $20.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Summary: As a Loss Prevention Specialist you'll be part of the team responsible for loss prevention, safety and security initiatives, ensuring the day-to-day protection of employees and merchandise. This is a truly exciting and unique opportunity with tremendous growth opportunities. We are looking for motivated employees with flexible schedules who want to challenge themselves and grow with us. Areas of Responsibility: * Provide protection of all company's assets including people, property, and information * Control trailer yard activities, alarm systems and access controls, parking lots, and all other key areas in the center * Control the movement of trailer/vehicle traffic entering or leaving the yard area * Control merchandise entering or leaving the facility * Assist and support LP Management and Supervision with investigations * Contribute to shrink reduction initiatives in areas of associate awareness, audits, and training * Conduct audits to address accuracy and shrink issues * Maintain fire and safety regulations within the Distribution Center. Qualifications: * 4 to 6 years of experience in Security or Loss Prevention with High School Diploma * 2 to 4 years of experience in Security or Loss Prevention with an Associate's Degree * Experience with CCTV Systems, Fire Alarm Systems, Burglar Alarm Systems, Access Control Systems, Yard Management Systems and MS Office programs. * Strong interpersonal, communication and conflict resolution skills Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 4077 Airbase Rd Location: USA Sierra 3PL Ashville Campus This position has a starting pay range of $15.20 to $20.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $17-20.1 hourly 21d ago
  • Loss Prevention Specialist

    Sierra Trading Post 4.1company rating

    Loss prevention manager job in Ashville, OH

    Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: This position has a starting pay range of $18.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. As a Loss Prevention Specialist you'll be part of the team responsible for loss prevention, safety and security initiatives, ensuring the day-to-day protection of employees and merchandise. This is a truly exciting and unique opportunity with tremendous growth opportunities. We are looking for motivated employees with flexible schedules who want to challenge themselves and grow with us. Areas of Responsibility: Provide protection of all company's assets including people, property, and information Control trailer yard activities, alarm systems and access controls, parking lots, and all other key areas in the center Control the movement of trailer/vehicle traffic entering or leaving the yard area Control merchandise entering or leaving the facility Assist and support LP Management and Supervision with investigations Contribute to shrink reduction initiatives in areas of associate awareness, audits, and training Conduct audits to address accuracy and shrink issues Maintain fire and safety regulations within the Distribution Center. Qualifications: 4 to 6 years of experience in Security or Loss Prevention with High School Diploma 2 to 4 years of experience in Security or Loss Prevention with an Associate's Degree Experience with CCTV Systems, Fire Alarm Systems, Burglar Alarm Systems, Access Control Systems, Yard Management Systems and MS Office programs. Strong interpersonal, communication and conflict resolution skills *All shifts available Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 4077 Airbase Rd Location: USA Sierra 3PL Ashville CampusThis position has a starting pay range of $15.20 to $20.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $15.2-20.5 hourly 60d+ ago

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