What does a loss prevention manager do?
Loss prevention managers, as what their name implies, are primarily responsible for the protection of the company's assets from losses like theft, fraud, and inaccurate inventory reporting. They plan, manage, and regularly evaluate procedures to ensure losses are prevented. Also, they identify potential risks and develop the risk control system to help eliminate it. Another task they do is to train the loss prevention staff, store employees, and retail managers on loss control and preventative measures. Additionally, they conduct internal investigations on issues like employee theft as well as breaches of corporate policies on loss prevention.
Loss prevention manager responsibilities
Here are examples of responsibilities from real loss prevention manager resumes:
- Manage all internal, external, and fraud investigations and develop partnerships with law enforcement to coordinate criminal investigations or prosecutions.
- Install and monitor CCTV equipment for assistance in prosecution evidence against internal and external theft suspects.
- Train Marriott associates on a variety of hotel and safety topics.
- Implement procedures to ensure that the company safety and HAZMAT control programs are meet.
- Participate in all new store opening activities including mass receiving, pricing and EAS tagging.
- Overhaul and update the department to meet current Marriott standards, policies, & procedures.
- Form safety committees and hold safety meetings to discuss store safety as well as HazMat control.
- Develop facility emergency procedures and serve as the property OSHA, first aid and CPR training administrator.
- Conduct and coordinate bi-annual inventory to measure losses, reconcile inventory levels and review POS systems and controls.
- Monitor burglar and fire alarm systems; investigate alarm incidents, telephone and power outages, and POS issues.
- Train and help place new employees within their job areas as well as process human resource and payroll management paperwork.
- Train in Wicklander-Zulawski interviewing techniques.
- Coordinate CPR certification for supervisors and managers.
- Patrol and security of facility and surrounding areas.
- Initiate computerized security guard and patrol tracking system.
Loss prevention manager skills and personality traits
We calculated that 10% of Loss Prevention Managers are proficient in Safety Program, Safety Procedures, and CCTV. They’re also known for soft skills such as Leadership skills, Management skills, and Problem-solving skills.
We break down the percentage of Loss Prevention Managers that have these skills listed on their resume here:
- Safety Program, 10%
Orchestrated shrink reduction, safety programs, logistics and internal/external/Organized Retail Crime investigations within 12 locations in 2 states.
- Safety Procedures, 10%
Devised and implemented loss prevention programs including the installation and operation of closed circuit television cameras and other safety procedures.
- CCTV, 7%
Conducted theft investigations, gathered information/evidence using sales audit systems, CCTV, direct observation and other intelligence.
- Safety Audits, 7%
Complete company documents as needed including Operational Audits, Safety Audits and Investigative Reports in a union environment.
- OSHA, 6%
Prepared detailed comprehensive written and online reports including post accident investigations for insurance companies, OSHA and company reporting systems.
- Store Management, 6%
Developed and maintained business critical partnerships between local law enforcement officials and other agencies, store management and overall customer service.
Common skills that a loss prevention manager uses to do their job include "safety program," "safety procedures," and "cctv." You can find details on the most important loss prevention manager responsibilities below.
Leadership skills. To carry out their duties, the most important skill for a loss prevention manager to have is leadership skills. Their role and responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Loss prevention managers often use leadership skills in their day-to-day job, as shown by this real resume: "established leadership skills, which influence store operations and gained honest feedback and trust of employee. "
Problem-solving skills. Another skill that relates to the job responsibilities of loss prevention managers is problem-solving skills. This skill is critical to many everyday loss prevention manager duties, as "top executives need to identify and resolve issues within an organization." This example from a resume shows how this skill is used: "implemented store safety program and the resolution of osha regulatory compliance issues. "
Time-management skills. loss prevention manager responsibilities often require "time-management skills." The duties that rely on this skill are shown by the fact that "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." This resume example shows what loss prevention managers do with time-management skills on a typical day: "conduct internal investigations on time theft and employee discount abuse. "
Communication skills. A commonly-found skill in loss prevention manager job descriptions, "communication skills" is essential to what loss prevention managers do. Loss prevention manager responsibilities rely on this skill because "top executives must be able to convey information clearly and persuasively." You can also see how loss prevention manager duties rely on communication skills in this resume example: "maintained successful communications with store and district management. "
The three companies that hire the most loss prevention managers are:
- Marriott International46 loss prevention managers jobs
- Ross Stores32 loss prevention managers jobs
- Kohl's7 loss prevention managers jobs
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Compare different loss prevention managers
Loss prevention manager vs. Senior manager, asset protection
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
These skill sets are where the common ground ends though. The responsibilities of a loss prevention manager are more likely to require skills like "safety procedures," "safety audits," "patrol," and "criminal justice." On the other hand, a job as a senior manager, asset protection requires skills like "lpc," "incident response," "eas," and "lpq." As you can see, what employees do in each career varies considerably.
The education levels that senior managers, asset protection earn slightly differ from loss prevention managers. In particular, senior managers, asset protection are 18.3% more likely to graduate with a Master's Degree than a loss prevention manager. Additionally, they're 4.1% more likely to earn a Doctoral Degree.Loss prevention manager vs. Manager
A loss control consultant will usually work for an insurance company, a private agency, or as an independent consultant firm. They could also be referred to as an LLC. The main role is to survey businesses for property or casualty concerning worker's compensation, automobiles, and liability in general. They identify potential exposures to loss and how a business can avoid this loss. These professionals find ways to protect employees from injuries, loss of products due to shoplifting, or avoiding financial liability related to accidents.
Each career also uses different skills, according to real loss prevention manager resumes. While loss prevention manager responsibilities can utilize skills like "safety program," "safety procedures," "cctv," and "safety audits," managers use skills like "customer service," "payroll," "financial statements," and "management."
Managers earn a lower average salary than loss prevention managers. But managers earn the highest pay in the finance industry, with an average salary of $71,781. Additionally, loss prevention managers earn the highest salaries in the hospitality with average pay of $50,531 annually.managers earn similar levels of education than loss prevention managers in general. They're 1.6% more likely to graduate with a Master's Degree and 4.1% more likely to earn a Doctoral Degree.Loss prevention manager vs. Loss control consultant
A loss control representative is responsible for inspecting and preparing reports for the purpose of insurance underwriting. As a loss control representative, you will communicate with both prospective clients and the insured. You will be responsible for developing plans to minimize the probability of loss. Other duties that you will perform include providing loss control support to agents and identifying hazards with insured accounts to prevent injury. Additionally, you are also responsible for complying with local, state, and, federal safety regulations.
The required skills of the two careers differ considerably. For example, loss prevention managers are more likely to have skills like "safety program," "safety procedures," "cctv," and "store management." But a loss control consultant is more likely to have skills like "safety practices," "risk assessments," "business operations," and "general liability."
Loss control consultants make a very good living in the finance industry with an average annual salary of $89,183. On the other hand, loss prevention managers are paid the highest salary in the hospitality industry, with average annual pay of $50,531.loss control consultants typically earn higher educational levels compared to loss prevention managers. Specifically, they're 5.6% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Loss prevention manager vs. Loss control representative
Even though a few skill sets overlap between loss prevention managers and loss control representatives, there are some differences that are important to note. For one, a loss prevention manager might have more use for skills like "safety procedures," "cctv," "safety audits," and "store management." Meanwhile, some responsibilities of loss control representatives require skills like "customer service," "rehabilitation," "data entry," and "nfpa. "
Loss control representatives reach similar levels of education compared to loss prevention managers, in general. The difference is that they're 0.1% more likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.Types of loss prevention manager
Updated January 8, 2025
