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Loss prevention manager work from home jobs

- 15 jobs
  • Data Loss Prevention Technical Lead

    Valiant Solutions 4.2company rating

    Remote job

    Valiant Solutions is seeking a Data Loss Prevention Technical Lead to join our rapidly growing and innovative cybersecurity team! The Data Loss Prevention Technical Lead provides expert leadership in designing, implementing, and maintaining enterprise data protection capabilities for the agency. This role ensures that all DLP activities follow federal requirements, compulsory directives, agency policies, and industry best practices. The position enhances the confidentiality, availability, and integrity of the agency's information by monitoring data in motion, at rest, and in use, and by driving continuous improvement of DLP processes. The technical lead also supports broader cybersecurity operations by integrating DLP insights across incident response, threat intelligence, and security infrastructure teams. Named one of the Best Places to Work in the Washington DC area for 11 consecutive years, Valiant is proud of our employee-centric culture and commitment to excellence. If you are interested in learning more about Valiant and this opportunity, we invite you to apply now! This position allows for 100% remote work. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below. There could be occasional onsite reporting in Bethesda, MD. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below. Required Experience At least 5 years of experience in cybersecurity or information security. Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field or an additional 3 years of relevant experience. Minimum 3 years of experience with enterprise Data Loss Prevention tools and technologies. Demonstrated experience operating DLP tools for data in motion, data at rest, and data in use, including analysis and interpretation of results. Proven ability to protect sensitive data across platforms such as M365, email, web, and cloud environments. Experience leading or serving as a technical point of contact for enterprise-scale DLP implementations. Prior experience supporting large environments with at least 10,000 endpoints or users; experience supporting 50,000 or more clients preferred. Experience integrating DLP solutions with SIEM platforms such as Splunk. Strong ability to design, implement, and maintain DLP policies, incident workflows, and governance processes. Ability to conduct risk assessments, tune policies, and perform incident triage to ensure effective data protection. Due to Federal requirements, this role requires U.S. citizenship and the ability to obtain and maintain a Public Trust clearance. Responsibilities Lead the design, implementation, and optimization of enterprise DLP capabilities in alignment with federal and agency requirements. Develop and maintain DLP policies, rulesets, incident workflows, and governance processes. Monitor, analyze, and interpret DLP events to identify risks and recommend remediation strategies. Protect sensitive data across M365, email, web, cloud, and other transmission channels. Integrate DLP tools with SIEM platforms to enhance enterprise visibility and incident correlation. Conduct risk assessments, evaluate data protection gaps, and recommend continuous improvements. Serve as the technical lead for large-scale DLP deployments and cross-functional cybersecurity initiatives. Collaborate with security infrastructure, vulnerability management, incident response, threat intelligence, and other cyber teams to support enterprise defensive operations. Provide subject-matter expertise for enterprise continuous diagnostics and mitigation activities related to data protection. About Valiant Solutions Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology's Fast 50, and Washington Business Journal's Best Places to Work in the D.C. area, Valiant Solutions prides itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you'll learn to think quickly on your feet and expand your own personal and professional skill set. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect - and we trust them to deliver results leveraging their expertise. If you would enjoy working in a dynamic environment as part of a stellar team of professionals, then we invite you to apply online today. Benefits Snapshot (includes, but not limited to) Valiant pays 99% of the Medical, Dental, and Vision Coverage for Full-time Employees Valiant contributes 25% towards Health Coverage for Family and Dependents 100% Paid Short Term Disability and Life Insurance Policy for Full-time Employees 100% Paid Certifications 401K Matching up to 4% Paid Time Off Paid Federal Holidays Paid Time On - 40 hours to pursue innovation Wellness & Fitness Program Valiant University - Online Education and Training Portal Reimbursement for Public Transit and Parking FSA programs for: Medical Costs, Dependent Care, Transit, and Parking Referral Bonuses The salary range for this position is a general guideline and not a guarantee of compensation or salary. It has been benchmarked in relation to the scope of the role, market rate, and internal equity. The salary for this role is expected to be in the $135,000 - $150,000 range. Where a candidate falls within the band can be determined based on one or more of the following: skillset, experience level, achievements, education, geographic location, security clearance, involvement in corporate tasks, and other non-discriminatory factors. In addition to the base salary, this role will include benefits as described above. Valiant reserves the right to adjust the salary range, experience requirements, and position responsibilities at any time without prior notice. Remote Work Policy Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that align with those of their coworkers and Valiant's clients. In alignment with Valiant's inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General's effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval. Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients. Equal Employment Opportunity Valiant Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, or veteran status, in accordance with applicable law. Physical Demands Sitting or standing at a desk for prolonged periods of time and consistent operation of a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Authorization to Share Resume and Personal Information By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as, personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents. #LI-LH1
    $135k-150k yearly Auto-Apply 7d ago
  • Senior Product Manager - Asset Protection (Hybrid - Seattle)

    Nordstrom Inc. 4.5company rating

    Remote job

    Lead product strategy and execution for Asset Protection capabilities that protect company assets, reduce shrink, and deter organized retail crime across Nordstrom's full-line and Rack store fleet. Partner with Store Operations, Loss Prevention, and Engineering teams to deliver integrated technology solutions that enhance store and corporate security while maintaining our premium customer experience. Key Responsibilities * Define multi-year vision for AP technology platform including video analytics, EAS/RFID systems, and AI-powered exception-based reporting * Own AP product roadmap with decision authority, delivering operational savings YoY * Partner weekly with Store Operations, Loss Prevention, Engineering leaders, and partner Product Managers on business priorities * Develop executive one-pagers, PRDs, and business cases for AP technology investments * Lead build vs. buy analysis and vendor evaluations for security platforms Required Qualifications * 5-7 years product management experience, preferably retail operations or security technology * Proven track record delivering measurable business outcomes (cost savings, loss prevention) * Strong analytical skills: cost-benefit analysis, ROI modeling, data-driven decisions * Excellent stakeholder management across technical and business audiences * Experience with prioritization frameworks (RICE, effort-impact) Preferred Qualifications * Retail loss prevention, security operations, or store operations technology background * Experience with video analytics, surveillance systems, or physical security platforms What Makes This Role Unique Balance aggressive loss prevention with Nordstrom's welcoming luxury experience. Roadmap decision authority with direct executive access. Shape multi-year platform strategy in rapidly evolving threat landscape. Location: Seattle, WA (hybrid) We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *********************************************************
    $56k-96k yearly est. Auto-Apply 40d ago
  • Denials Prevention Analyst, CPC or COC Certified

    Children's Mercy KC

    Remote job

    Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview The Denials Prevention Analyst is directly responsible for reviewing current denial data to determine denial trends and provide root cause analysis utilizing available CMH technology as well as expert colleagues and specific payor representation/information. This position will collaborate with internal stakeholders to review denial trends and assist in identifying and tracking implementation of root cause resolutions under the supervision of the Denials Prevention leadership within CMH. This position also adheres to the Shared Values and Service Excellence visions of the organization. #LI-DNI Must have a Certified Professional Coder (CPC) or Certified Outpatient Coder (COC) at time of application. This is a mostly remote role, but incumbent must reside within the KC Metro and may come onsite for meetings and training as required. Epic Experience Highly Preferred! At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities Analyze and research claim denial trends utilizing denial reporting tools to identify root cause issues and collaborates with the Denials Prevention team leadership to identify potential resolution and offer potential process improvements. Performs all necessary duties related to the identification and tracking of denial trends/issues and monitors cross-departmental performance improvements to insure denial resolution and/or mitigation, Adheres to service excellence guidelines and CMH policies and procedures and demonstrates exceptional customer service delivery in daily interactions with internal and external colleagues. Qualifications Bachelor's Degree and No Experience necessary / On-the-Job Training for those with a CPC or COC as the qualifying certification OR Associate's Degree and 1-2 years' experience, plus experience in revenue cycle, plus CPC or COC Cert OR High School diploma, or equivalent, and 3-5 years' experience, plus experience in revenue cycle, plus CPC or COC Cert One of the following : Certified Professional Coder (CPC), Certified Outpatient Coder (COC), required upon hire Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children's Mercy benefits. Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $25.52/hr, but your offer will be determined based on your education and experience. Remote Work/Work from Home This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children's Mercy location. The incumbent must live in the Kansas City metro area. #LI-Hybrid EEO Employer/Disabled/Vet Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free. CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our hospital stronger and our patient care more compassionate. If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.
    $25.5 hourly Auto-Apply 60d+ ago
  • Total Loss Settlement Supervisor

    Snapsheet 4.4company rating

    Remote job

    As a Total Loss Settlements Supervisor at Snapsheet, you are a seasoned total loss handler & natural leader, motivated by building and mentoring a highly competitive team that's hungry for constant improvement. You excel at coaching effective communication, empowering your team to confidently interact with vehicle owners, lienholders, storage facilities, and carrier customers. You are a strategic problem-solver, not just for individual claims but for developing team-wide strategies to navigate the day-to-day challenges of total loss settlements. You'll leverage your expertise in total loss evaluations, settlement processes, salvage regulations, and state compliance to guide your team through the most complex issues. You love working in an ever-evolving environment where your ability to adapt, provide constructive feedback, and drive performance is highly valued. You want to work for a company where you can make a real impact on both a team and the business, all from the comfort of your home office. Is this you? Keep reading for more detail. Responsibilities as a Total Loss Settlements Supervisor: Claim Management: Oversee the full lifecycle of claims, including claim creation, assignment, and SOP adherence. Drive adjuster results to meet client KPIs. Team Leadership & Development: Provide direct coaching, one-on-ones, training sessions for your team. Own people and HR-related tasks and disciplinary actions Assist in hiring and onboarding Data & Reporting: Take ownership of various reporting tasks. Compile, analyze and deliver reports on team performance and carrier-specific results to both your team and leadership. Work together with management to forecast department needs and success Quality Assurance: Maintain a high standard of quality through regular audits of open and closed files Complete call quality assessments. Track escalations to identify trends and training opportunities. Carrier & Customer Interaction: Serve as a key point of contact for customer or client escalations. Manage incoming communications from adjusters, insureds, and/or claimants. Ensure full file resolution of escalated claims Qualifications: Must be currently in leadership of total loss settlements with an insurance carrier Must have a working understanding or background in estimating and evaluating total losses Thorough understanding of UPD estimates, parts costs, total loss classification, and fraud detection 2-5 years of Auto Total Loss Settlement experience in the Insurance Industry 1+ year of Total Loss Settlement team leadership with proven results Extensive knowledge of Automobile Total Loss Conditioning and Optioning processes Thorough understanding of automobile terminology and vehicle construction. Working experience of estimating platforms: Mitchelle, CCC One, Audatex Excellent verbal and written communication skills Proficiency in Microsoft Suite Proficient in data analysis and reporting Detail-oriented and organized, with a commitment to delivering accurate and timely results Excellent negotiation and communication skills to interact with customers, shops and vendors remotely Team player with positive attitude and ability to work well with others Ability to work independently and manage time efficiently in a virtual work environment Benefits & Perks: Work from home Competitive compensation Company training provided to expand your estimating skillset Ability to write claims for multiple carriers and vehicle types Growth and advancement opportunities with promotion opportunities quarterly Generous Paid Time Off Policy 4% match on our 401K Medical, dental, and vision coverage #BI-Remote #LI-Remote Snapsheet is an equal opportunity employer.
    $37k-57k yearly est. Auto-Apply 60d+ ago
  • Senior Product Manager - Asset Protection (Hybrid - Seattle)

    Nordstrom 4.5company rating

    Remote job

    Lead product strategy and execution for Asset Protection capabilities that protect company assets, reduce shrink, and deter organized retail crime across Nordstrom's full-line and Rack store fleet. Partner with Store Operations, Loss Prevention, and Engineering teams to deliver integrated technology solutions that enhance store and corporate security while maintaining our premium customer experience. Key Responsibilities Define multi-year vision for AP technology platform including video analytics, EAS/RFID systems, and AI-powered exception-based reporting Own AP product roadmap with decision authority, delivering operational savings YoY Partner weekly with Store Operations, Loss Prevention, Engineering leaders, and partner Product Managers on business priorities Develop executive one-pagers, PRDs, and business cases for AP technology investments Lead build vs. buy analysis and vendor evaluations for security platforms Required Qualifications 5-7 years product management experience, preferably retail operations or security technology Proven track record delivering measurable business outcomes (cost savings, loss prevention) Strong analytical skills: cost-benefit analysis, ROI modeling, data-driven decisions Excellent stakeholder management across technical and business audiences Experience with prioritization frameworks (RICE, effort-impact) Preferred Qualifications Retail loss prevention, security operations, or store operations technology background Experience with video analytics, surveillance systems, or physical security platforms What Makes This Role Unique Balance aggressive loss prevention with Nordstrom's welcoming luxury experience. Roadmap decision authority with direct executive access. Shape multi-year platform strategy in rapidly evolving threat landscape. Location: Seattle, WA (hybrid) We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *********************************************************
    $56k-96k yearly est. Auto-Apply 41d ago
  • Loss Prevention - Surveillance Investigator Trainee

    Fraud Fighters, Inc.

    Remote job

    Prodigy Investigations is seeking Surveillance Trainee candidates for Workers' Compensation investigations for full and part-time positions throughout the Jacksonville and Orlando areas . This remote position is available for candidates who are trainable, follow instructions, and are motivated to get results. As a Surveillance Investigator , your primary purpose is to observe, record, and report a cross-section of an injured worker's (the Subject) daily activities by staking out the correct address at varying times and days to find out when the Subject is most active. Once active, record them and when they leave, tail them by car, foot, or public transportation from location to location, so you can continue recording them. In public places, use a covert camera while outside your car. Throughout the surveillance, keep the Surveillance Team Manager updated by phone to maximize your learning and results. Often, you will work in surveillance teams to accomplish case objectives. For claims surveillance, you have two goals : find out if the Subject is working and record the Subject's activities. Responsibilities and Duties Prodigy Investigations is the top producing detective agency nationwide. You must maintain this extraordinary performance record through: Developing and implementing highly effective and efficient surveillance strategies for producing the highest quantity and quality of video evidence to help our clients save money or get more fraud convictions. Reviewing all case-related documentation for pre-surveillance planning. Performing spot-checks on first-day surveillance and locates. Conducting surveillance on foot whenever necessary. Reporting all significant surveillance problems or opportunities to the Surveillance Team Manager by phone. Maintaining - 100% Accountability and 0% Excuses attitude. Adhering to local laws regarding privacy, trespassing, and roping Working with the highest degree of integrity and ethics while performing your job duties. Preparing accurate & timely investigation reports detailing your investigative efforts and observations. Your report is your work product. Testifying in court as a witness and presenting the video evidence that you obtained. Qualifications Availability / Flexibility - Travel Required Problem-Solving Skills Communication Skills Eager and willing to Add to your knowledge Base and Skills Spanish is a plus Helpful Experience: Loss Prevention Process Serving Criminal Justice Sub-Rosa Undercover Videography Military Background Security Worksites Your worksites change from day to day depending on where the Subject to your investigation lives or works. You go from your home directly to your worksites and then back home. COVID-19 considerations: We provide all employees with Personal Protection Equipment, I.e. gloves, KN95 masks, face shield, and hand sanitizer. At Prodigy Investigations, Safety Comes First! Our investigators have the final judgment on safety.
    $34k-65k yearly est. Auto-Apply 60d+ ago
  • Third Party Loss Mitigation Associate

    Avalonbay Communities 4.5company rating

    Remote job

    State: Virginia City: Virgina Beach Zip Code: 23452 AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role The Third-Party Services Loss Mitigation position will follow delinquent accounts through the lifecycle of the legal process and assist residents, client(s) as well as our attorneys in various ways. The Third-Party Loss Mitigation Associate will handle inbound resident calls, research and prepare delinquent account notices, and collaborate with management, clients, and attorney firms to resolve accounts. This role also manages loss mitigation tasks and court-assigned payment stipulations. Key Responsibilities · Provide professional and empathetic service across all call queues, including Frontline, Payment, Legal, SODA, and calls from clients and attorneys; efficiently resolve conflicts; support account audits, email correspondence, and adjustments · Research/Review accounts with outstanding balances and Prep/Forward accounts and send to our external attorney firms · Complete Loss Mitigation Tasks · Manage accounts in Open Litigation and follow up on cases · Actively participates in coaching, training, and personal development sessions. · Perform all duties in accordance with AVB Core Values and completes timely follow-up. · Maintain schedule requirements to achieve department adherence threshold. Note: This is a hybrid position based in our Virginia Beach, VA office. It is not fully remote. Education: • High school diploma OR equivalent (GED) required. Minimum Job Requirements • A minimum of two years of customer service experience required. • Strong problem-solving and customer service skills; empathetically resolves concerns and delivers exceptional, one-call resolutions for internal and external customers. • Reads and writes English as demonstrated by clear and concise written and verbal communications. • Possesses basic math skills. • Experience with Microsoft Office Suite. • Exceptional attention to detail. • Ability to multi-task and perform other administrative tasks. • Exhibits ability and willingness to work on a flexible schedule. Minimum Internet speed of 25MBPS (Uploads and Downloads) requirements and must be hardwired. Must have this network requirements to work remotely. Wifi is not acceptable or allowed How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ‘AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
    $63k-110k yearly est. Auto-Apply 41d ago
  • Regional Loss Prevention Manager (Northeast)

    VF 4.9company rating

    Remote job

    At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. So, before we get to the job details, take a minute to learn a little more about us - our values and our culture - visit VF Careers or ************ What will you do? A day in the life of a Regional Loss Prevention Manager at VF looks a little like this. This role carries a critical function: supporting an entire region of stores while serving as the subject matter expert in loss mitigation. The position holds the responsibility of owning and overseeing all matters and investigations related to internal and external theft. Close collaboration with retail partners will be key in developing thoughtful action plans and exercising practical judgment to drive shrink reduction. Acting as a teacher, the role will coach, develop, and train on loss prevention and operational excellence through meetings and audits. Passion and drive in this work are contagious, helping to gain buy-in and influence key stakeholder decisions. Success will also depend on cultivating strong relationships with the Regional Director and District Sales Managers supported in the role. While this role is remote, the ideal candidate must reside within or very close to the territory covered (Northeastern United States). Let's break down that day-in-the-life a bit more. Determine and create Loss Prevention strategy for each unique regional needs within 100+ retail locations across multiple brands, multiple leaders and multiple states. Build travel strategy within region to ensure you are in the right place at the right time to influence leaders, mitigate loss, eliminate safety concerns, and have an impact on business results. Utilize brand and VF audit programs to drive loss prevention and operational compliance and evaluate store performance. Partnering with business leaders develop action plans to improve business results and shrink numbers. Educate, train and challenge regional leaders and team members to incorporate loss prevention strategies, policies and best practices into daily interactions with customer ensuring a loss prevention mindset at all times. Escalation point for all high-risk loss prevention situations within the region, assess needs, determine appropriate solution plan, ensuring safety of employees and product are top priority. Develop reduction strategies for all high shrink stores, educate, train and audit to ensure shrink numbers decrease to appropriate levels. Provide feedback, industry best practices, concerns and innovative industry solutions for all loss prevention equipment such as exception reporting, case management systems, alarms, safes, CCTV and EAS to support the stores shrink and building security. Investigate, interview, and resolve all issues related to internal and external theft in the region. Develop and maintain relationships with external partners, such as law enforcement, district attorneys and outside retailors to support combating Organized Retail Crime. Support and assist in management of third-party security within market. What do you need to succeed? We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you'll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 6+ years of experience and professional achievements. A bachelor's degree and a minimum of 2 years general management experience in the Loss Prevention field -OR- an equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Ability to read and interpret documents such as employment handbook, safety rules, and policies and procedures manuals. Ability to write routine business correspondence. Ability to calculate figures such as discounts, interest, and percentages. Support and assist in management of third-party security within market. Possesses experience in analytics, able to draw conclusions from data sets. Excellent interpersonal and problem-solving skills. Ability to handle confidential and sensitive information in a professional manner. Strong presentation skills. Ability to lead and manage a direct report (depending on assigned region). Support and assist in management of third-party security within market. Wicklander and CFI certification strongly preferred. Special Physical and/or Mental Requirements: Bend, lift, open and move product and related office items varying in weight from 1 to 50lbs, depending on need. Self-motivated can be successful in a fast-paced environment, with minimal supervision. Must be able to respond to emergency calls during off hours such as nights or weekends. Travel by air and overnight, as required 50-70% of the time. Must possess and maintain valid driver's license. Must possess and maintain reliable transportation. Now WE have a question for YOU. Are you in? Hiring Range: $92,000.00 USD - $115,000.00 USD annually Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on ******************** and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process. P lease note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at ********************** . VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
    $92k-115k yearly Auto-Apply 23d ago
  • Third Party Loss Mitigation Associate

    Avalon Bay 4.3company rating

    Remote job

    State: VA City: Virginia Beach Zip Code: 23452 AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role The Third-Party Services Loss Mitigation position will follow delinquent accounts through the lifecycle of the legal process and assist residents, client(s) as well as our attorneys in various ways. The Third-Party Loss Mitigation Associate will handle inbound resident calls, research and prepare delinquent account notices, and collaborate with management, clients, and attorney firms to resolve accounts. This role also manages loss mitigation tasks and court-assigned payment stipulations. Key Responsibilities * Provide professional and empathetic service across all call queues, including Frontline, Payment, Legal, SODA, and calls from clients and attorneys; efficiently resolve conflicts; support account audits, email correspondence, and adjustments * Research/Review accounts with outstanding balances and Prep/Forward accounts and send to our external attorney firms * Complete Loss Mitigation Tasks * Manage accounts in Open Litigation and follow up on cases * Actively participates in coaching, training, and personal development sessions. * Perform all duties in accordance with AVB Core Values and completes timely follow-up. * Maintain schedule requirements to achieve department adherence threshold. Note: This is a hybrid position based in our Virginia Beach, VA office. It is not fully remote. Education: * High school diploma OR equivalent (GED) required. Minimum Job Requirements * A minimum of two years of customer service experience required. * Strong problem-solving and customer service skills; empathetically resolves concerns and delivers exceptional, one-call resolutions for internal and external customers. * Reads and writes English as demonstrated by clear and concise written and verbal communications. * Possesses basic math skills. * Experience with Microsoft Office Suite. * Exceptional attention to detail. * Ability to multi-task and perform other administrative tasks. * Exhibits ability and willingness to work on a flexible schedule. Minimum Internet speed of 25MBPS (Uploads and Downloads) requirements and must be hardwired. Must have this network requirements to work remotely. Wifi is not acceptable or allowed How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
    $31k-45k yearly est. Auto-Apply 43d ago
  • Loss Management Lead

    BECU 4.5company rating

    Remote job

    Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $37.60-$45.87 hourly. The full Pay Range is $29.24-$54.23 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Tuition Reimbursement Program BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Loss Management Lead, you'll be the driving force behind a team that safeguards BECU's financial health while delivering exceptional member experiences. Your leadership will empower your team to meet service standards, uphold policies, and ensure every interaction reflects accuracy, professionalism, and care. You'll transform data into actionable insights, mentor specialists to achieve excellence, and create processes that keep our operations efficient and member-focused. This is your opportunity to make a measurable impact-on your team, our members, and the future of BECU. WHAT YOU'LL DO: Lead with Purpose: Guide and inspire your Loss Management Specialist team, ensuring they have the tools, knowledge, and confidence to succeed. Drive Operational Excellence: Monitor workflows, dialer queues, and performance metrics to keep operations running smoothly and meet service-level goals. Coach and Mentor: Provide ongoing feedback, training, and support to help your team grow professionally and deliver exceptional results. Resolve Complex Challenges: Use your judgment to handle escalated member concerns promptly and courteously, partnering with management when needed. Champion Compliance: Collaborate with the Compliance team to audit processes, monitor call volumes, and maintain adherence to regulatory standards. Shape Standards and Processes: Participate in planning and development of job standards, document procedures, and keep them updated for clarity and consistency. Manage Budgets Wisely: Assist in administering approved budgets, planning for variances, and ensuring resources are used effectively. Represent and Collaborate: Act as a departmental ambassador on internal and external projects, sharing insights and driving initiatives forward. Foster Team Growth: Conduct monthly account reviews, encourage performance through coaching, and create a culture of learning and accountability. Adapt and Contribute: Take on additional duties and projects as needed, always ready to support the team and organization's evolving needs. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Leadership Impact: The chance to lead a high-performing team and shape processes that directly influence member satisfaction and organizational success. Professional Growth: Opportunities for continuous learning, mentorship, and advancement within a collaborative environment. Strategic Influence: A role where your insights and decisions help drive compliance, efficiency, and innovation. Member-Centric Purpose: The fulfillment of knowing your work protects members' financial well-being and strengthens trust in BECU. Inclusive Culture: Join a team that values diversity, equity, and inclusion, where your voice matters and your ideas make a difference. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree or equivalent work experience required. Typically five years of functional experience in collections or similar work experience required. Typically three years of experience in delinquency collections and handling escalations required. Advanced knowledge of state and federal laws pertaining to collections required. Knowledge of all systems applicable to collections required. Verbal and written skills to effectively communicate required. Organizational skills with the ability to handle multiple tasks by prioritizing job responsibilities required. Additional hours as necessary. Desired Qualifications: Previous demonstrated experience with real estate foreclosures and legal collections preferred. Worked at financial institution preferred. Demonstrated experience with real estate foreclosures and legal collections preferred. Demonstrated experience in coaching, training, and mentoring junior staff preferred. Effective leadership and negotiation skills preferred. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
    $37.6-45.9 hourly Auto-Apply 8d ago
  • Care Manager, Suicide Prevention Program

    Mindoula Health 4.0company rating

    Remote job

    Join Our Team at Mindoula Health! Care Manager, Suicide Prevention Program Type: Full-Time Compensation: $20.67 - $23.08 per hour. Compensation is based on education and years of relevant experience. Schedule: Full-time position with working hours from 11:00 AM to 7:30 PM Central Time, Monday through Friday. This role requires availability for 20% of shifts on weekends and evenings. Mindoula Health is committed to transforming the healthcare experience, and we're looking for experienced Care Managers to join our Teen Suicide Prevention Program in Louisiana. As part of our rapidly expanding team, you'll play a crucial role in providing virtual and in-person support to individuals and families affected by suicide ideation and attempts. If you're looking to make a meaningful impact, work in a collaborative environment, and help individuals navigate complex challenges, this is the role for you! What You'll Do: As a Care Manager in the Suicide Prevention Program, your role will be integral to improving the lives of individuals and their families who have experienced suicidal ideation and/or attempts. You'll provide access to appropriate healthcare and community services, while supporting members in managing their health and well-being. Member Engagement: Assist with outreach, engagement, and continuous support for a cohort of members, providing regular check-ins and personalized care. Care Coordination: Develop and coordinate community resources to address medical, behavioral, violence prevention, and social service needs. Crisis Management: Assess risk, perform crisis interventions, and ensure safety through tailored safety plans. Service Plan Development: Collaborate with members to assess care options and develop and update service plans, including leveraging benefits and community resources. Education & Advocacy: Educate members about mental and physical health, abuse prevention, medication, and available resources. Serve as an advocate between members, families, and providers. Appointment Scheduling: Assist in scheduling appointments and follow-ups, ensuring members attend their sessions and appointments. Documentation & Reporting: Maintain accurate and up-to-date records of all case management activities, documenting case notes in a professional, timely manner. Ideal Candidate: We're looking for a compassionate, detail-oriented Care Manager with a passion for helping others. If you're experienced in behavioral health or crisis intervention and have a strong understanding of mental health, substance use, and social service resources, you'll thrive in this role. Education & Experience Requirements: Required: Bachelor's degree in psychology, social work, or another applicable behavioral health discipline from an accredited institution. Preferred: Master's degree in a related field. Experience: At least 2 years of experience in a related role, preferably working with at-risk adolescents and young adults. Crisis Training: Crisis intervention training or similar certification is required. Skills: Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, interpersonal violence, suicide ideation and social issues. Why Mindoula? Comprehensive Benefits Package: Medical, dental, and vision insurance, supplemental life insurance, short-term and long-term disability insurance, 401(k) with company match. Generous Time Off: 3 weeks of paid vacation, 4 mental wellness days, and 11 holidays each year. Parental Leave: 8 weeks of paid parental leave. Personal Development: $500 annual reimbursement for professional development. Flexible Schedule: Work remotely while maintaining a balance between work and life. Ready to make a difference? Apply today and help us transform healthcare for individuals and families affected by suicide ideation and attempts!
    $20.7-23.1 hourly 60d+ ago
  • Loss Prevention for Surveillance Investigator

    Fraud Fighters, Inc.

    Remote job

    WE OFFER THE BEST TRAINING IN THE INDUSTRY! We have been in business for over 44 years and are one of the top Private Investigation firms in the U.S. We consistently refine our training so that our investigators have the most innovative skills. PART-TIME/FULL-TIME : There is a TON of room for growth for candidates who are trainable, follow instructions, and are motivated to get results. You will be conducting single and two-investigator covert surveillance operations to record subject's activities, tailing by foot, car, public buses, and trains. When executed properly, surveillance is a fun, dynamic, and exciting career! Every day is unpredictable. We offer paid training, bonuses, auto allowances, and benefits! Job Duties include: spot checks, tailing, stakeout, covert video recording, team surveillance. HELPFUL EXPERIENCE: Security, Loss Prevention, Asset Protection, Process Serving, Criminal Justice, Sub-Rosa, Undercover, or Videography. We will consider candidates who have: - 4-Year College Degree - Valid Driver's License - Owns an Automobile - Willing to travel - Capable of Prolonged Surveillance - Verifiable/Stable Work History Send your current resume for consideration!
    $34k-65k yearly est. Auto-Apply 60d+ ago
  • Senior Loss Prevention Manager (Hybrid)

    Claire's 4.6company rating

    Remote job

    The Senior Loss Prevention Manager plays a critical strategic leadership role in defining and governing enterprise-wide inventory accuracy, asset protection, and operational compliance across Claire's stores. Responsible for leading, developing, and providing strategic direction to all field / corporate Loss Prevention and operational leaders to drive accountability and oversight for our comprehensive loss prevention strategy. This highly field-based role requires extensive travel to conduct inventory counts, audits, and reviews that safeguard company assets and reinforce operational excellence. By developing field teams and partnering closely with store and corporate leaders, the Senior Loss Prevention Manager ensures consistent execution of inventory accuracy, asset protection, and operational precision across the fleet. Key Responsibilities Leadership & Strategic Development Manage, coach, and strategically develop the field-based Loss Prevention team, setting the vision and high standards for performance and accountability. Provide strategic direction to all field leaders (DMs and RDs) on compliance expectations, cycle count process integrity, and operational standards. Train and mentor field teams in person during site visits, reinforcing best practices for inventory management and compliance. Strategy & Executive Insight Develop strategy & govern the integrity of cycle counts across the fleet, ensuring consistency, high accuracy, and follow-through on systemic variances. Analyze and identify root causes of systemic inventory inaccuracies and lead problem-solving efforts to prevent recurrence at an enterprise level. Implement and oversee high-impact programs and initiatives to reduce shrink, fraud, and operational loss. Provide high-level insights, updates, and strategic recommendations to senior and executive leadership regarding LP trends, risks, and long-term mitigation strategies. Investigations & Case Management Direct and oversee complex and high-profile investigations into internal and external theft, fraud, and policy violations. Manage surveillance, detection, and documentation of all LP cases, ensuring accurate and centralized reporting in case management systems. Partner with law enforcement and external agencies as needed to resolve major cases. Audits & Compliance Develop and conduct advanced field audits and virtual oversight of store operations, inventory accuracy, and cash-handling procedures, focusing on high-risk locations. Ensure timely root-cause corrective action plans are implemented, monitored, and resolved across multiple units. Master and leverage Exception-Based Reporting (EBR) data and other complex analytics to proactively detect and address risks. Prepare and present executive-level audit findings and compliance updates to Operations, HR, and Executive teams. Technology & Systems Lead the strategic evaluation and optimization of all security systems (CCTV, intrusion, access control, EAS/RFID) to maximize asset protection effectiveness and ROI. Drive the implementation strategy for new loss prevention and inventory accuracy technology across the fleet. Govern the use of Exception-Based Reporting (EBR) and other reporting tools to proactively identify and resolve enterprise-level risk trends. Partner with IT to ensure ongoing maintenance, reliability, and security of all LP technology infrastructure. Culture & Engagement Define and embed a proactive culture of compliance, accountability, and integrity across all field teams. Serve as a strategic partner to store, field, and corporate leaders, reinforcing that loss prevention, cycle counts, and problem-solving are essential enablers of operational excellence and customer trust. Develop and execute communication plans to positively influence field behavior and promote awareness of LP initiatives. Qualifications 5+ years of multi-unit retail experience in Loss Prevention, with an emphasis on strategic oversight and program management. 3+ years of direct management experience leading field-based LP or AP professionals. Proven track record of governing and ensuring the integrity of physical inventory and cycle count processes at scale. Strong attention to detail and exceptional analytical skills in record keeping and risk analysis. Comfortable with moderate field travel (up to 30-40%) to support critical investigations and high-level audits. Strong organizational, time management, and professional presentation skills. Proficiency in Microsoft Office Suite and advanced inventory management/analytics systems (including EBR). Valid driver's license, auto insurance, and ability to travel overnight. Compensation Range: $82,446.00 - $109,928.00 Claire's is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location. Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave. Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states. *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked. Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email ********************. Only messages sent for this purpose will be considered.
    $34k-50k yearly est. Auto-Apply 41d ago
  • Loss Prevention Market Manager

    Barnes & Noble 4.5company rating

    Remote job

    As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. What You Do • Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. • During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. • Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. • Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. • Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. • Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. • Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. • Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. • Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. • Write and review incident summaries and investigative reports that are timely, concise and accurate. • Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. • Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). • Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. • Manage all health and safety issues by partnering appropriately and escalating when needed. • Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge & Experience • High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. • Ability to collaborate effectively with cross-functional teams. • Ability to influence and manage teams without having direct management responsibilities in certain areas. • Experience in coaching teams to deliver performance. • Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. • Strong organizational and analytical skills. • Must possess a demonstrated understanding of general and civil liability. • Previous experience working with local law enforcement. • Knowledge and understanding of the principles of Loss Prevention and Store Operations. • Experience respectfully apprehending shoplifters and installing CCTV cameras. • Ability to write clear and concise summaries of issues. • Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors • Prioritize customer experience above all else. • Strong communicator. • Strong interpersonal skills. • Ability to maintain confidentiality. • Discreet and unbiased. • Demonstrate empathy in difficult situations. • Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. • Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. • Make appropriate critical decisions in high pressure situations without having all the required/desired information. • Deescalate high-risk situations, respectfully. • Gather all information and make sound and timely decisions when solving problems. • Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. • Work well under deadlines; self-starter; innovative. • Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. • Gain the confidence and trust of others through honesty, integrity and authenticity. • Manage processes and systems remotely. • Availability to travel occasionally and answer calls at all hours. EEO Statement Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact **************.
    $27k-43k yearly est. 19d ago
  • Loss Prevention Market Manager

    Barnes & Noble 4.5company rating

    Remote job

    Title: Loss Prevention Market Manager EmploymentType: Full-Time JobSummary: As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams. An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law. WhatYouDo: - Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners. - During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas. - Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results. - Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution. - Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents. - Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards. - Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues. - Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures. - Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores. - Write and review incident summaries and investigative reports that are timely, concise and accurate. - Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees. - Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater). - Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores. - Manage all health and safety issues by partnering appropriately and escalating when needed. - Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above. Knowledge&Experience: - High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment. - Ability to collaborate effectively with cross-functional teams. - Ability to influence and manage teams without having direct management responsibilities in certain areas. - Experience in coaching teams to deliver performance. - Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision. - Strong organizational and analytical skills. - Must possess a demonstrated understanding of general and civil liability. - Previous experience working with local law enforcement. - Knowledge and understanding of the principles of Loss Prevention and Store Operations. - Experience respectfully apprehending shoplifters and installing CCTV cameras. - Ability to write clear and concise summaries of issues. - Experienced investigator & interviewer with completed certifications. Strong in-person and telephone interview skills are required. Expected Behaviors - Prioritize customer experience above all else. - Strong communicator. - Strong interpersonal skills. - Ability to maintain confidentiality. - Discreet and unbiased. - Demonstrate empathy in difficult situations. - Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business. - Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced. - Make appropriate critical decisions in high pressure situations without having all the required/desired information. - Deescalate high-risk situations, respectfully. - Gather all information and make sound and timely decisions when solving problems. - Strong organizational and time-management skills with the ability to juggle tasks on multiple projects. - Work well under deadlines; self-starter; innovative. - Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results. - Gain the confidence and trust of others through honesty, integrity and authenticity. - Manage processes and systems remotely. - Availability to travel occasionally and answer calls at all hours. EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
    $27k-43k yearly est. 20d ago

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