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Loss prevention officer skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical loss prevention officer skills. We ranked the top skills for loss prevention officers based on the percentage of resumes they appeared on. For example, 19.6% of loss prevention officer resumes contained patrol as a skill. Continue reading to find out what skills a loss prevention officer needs to be successful in the workplace.

15 loss prevention officer skills for your resume and career

1. Patrol

Here's how loss prevention officers use patrol:
  • Patrol property and facilities to ensure compliance with safety and security regulations.
  • Patrol Officer responsible for internal / external safety and security of hospital.

2. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how loss prevention officers use loss prevention:
  • Conducted daily loss prevention and safety inspections throughout the property to ensure effective security operations and compliance with safety standards.
  • Maintain confidentiality of all Security/ Loss Prevention and property reports/ documents; release information only to authorized individuals.

3. Good Judgment

Here's how loss prevention officers use good judgment:
  • Detected and apprehended shoplifters following company policy and guidelines; exercising good judgment and making decisions under pressure.
  • Maintained building security and store safety, modeled company philosophy by using good judgment in decisions and actions.

4. Emergency Situations

Here's how loss prevention officers use emergency situations:
  • Follow property specific procedures for handling emergency situations (evacuations, medical emergencies, natural disasters).
  • Perform routine patrols * Respond to emergency situations * Provide extra security during special events

5. Relevant Parties

Here's how loss prevention officers use relevant parties:
  • Conducted investigations to gather evidence, interviewing the relevant parties.
  • Conduct interviews with relevant parties Accomplishments Employee of the Quarter- Fourth Quarter of 2014

6. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how loss prevention officers use incident reports:
  • Detected and apprehended shoplifters, remained with suspects until police arrived, completed and organized detailed incident reports.
  • Completed access and delivery logs, and provided accurate incident reports to management when necessary.

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7. Surveillance Equipment

Surveillance Equipment is a way to monitor and record events to keep a person or a property safe and secured. Using Equipment commonly known as Closed Circuit Television or CCTV can give you a clear view of what is happening in a specific area with the help of a technician or a security guard. This Equipment will secure the property and prevent further damage or loss of property.

Here's how loss prevention officers use surveillance equipment:
  • Monitored surveillance equipment in order to discreetly handle suspected shoplifting situations, while maintaining a positive customer relationship for the company.
  • Apprehended numerous shoplifters by recognizing suspicious behavior using available surveillance equipment and taking appropriate action at time.EXPERIENCE,

8. Store Management

Here's how loss prevention officers use store management:
  • Manage security operations for retail grocery chain, interacting with store management and employees while also analyzing customer trends.
  • Partner with store management to increase loss prevention awareness, maintain operational excellence and minimize loss.

9. CCTV

Here's how loss prevention officers use cctv:
  • Experienced in utilizing CCTV to identify and detect suspicious behavior.
  • Conduct internal and external investigations, install CCTV cameras

10. Law Enforcement Agencies

Here's how loss prevention officers use law enforcement agencies:
  • Collaborated with local law enforcement agencies to report suspected crimes.
  • Downloaded video to photo information for law enforcement agencies.

11. Local Law Enforcement

Here's how loss prevention officers use local law enforcement:
  • Maintained positive working relationships with internal and external customers including team members, local law enforcement officials and agencies and management.
  • Monitored closed-circuit television, apprehended shoplifting suspects, and collaborated with local law enforcement toward detention and prosecution.

12. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how loss prevention officers use safety hazards:
  • Conducted enforcement and protective duties to ensure safety and security of property; responded to all emergency conditions including safety hazards.
  • Patrolled resort properties reporting/documenting any disturbances and safety hazards in accordance with company policies.

13. Court Hearings

Here's how loss prevention officers use court hearings:
  • Conduct surveillance Supports shrinkage and safety awareness programs Maintains Records Proceeds court hearings Support workplace safety Supports internal investigations
  • Apprehended shoplifters and processed appropriate paperwork and attended court hearings when required.

14. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how loss prevention officers use customer service:
  • Provided customer service and hospitality in a fast paced environment, while providing a clean atmosphere and adhering to safety regulations.
  • Worked closely with the Departmental Trainer and analyzed and rewrote standard operating procedures/training manuals to improve efficiency and customer service.

15. External Theft

External theft is a criminal act of stealing committed by any person or group of persons that are not part of the staff of a business, warehouse, store, or any establishment. Examples of external theft include; shoplifting, burglary, and break-in, armed robbery cases, or theft by arson.

Here's how loss prevention officers use external theft:
  • Position entailed conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines.
  • Conducted internal and external theft investigations utilizing CCTV, exception-based reporting, direct surveillance and other tools.
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List of loss prevention officer skills to add to your resume

Loss prevention officer skills

The most important skills for a loss prevention officer resume and required skills for a loss prevention officer to have include:

  • Patrol
  • Loss Prevention
  • Good Judgment
  • Emergency Situations
  • Relevant Parties
  • Incident Reports
  • Surveillance Equipment
  • Store Management
  • CCTV
  • Law Enforcement Agencies
  • Local Law Enforcement
  • Safety Hazards
  • Court Hearings
  • Customer Service
  • External Theft
  • CPR
  • Internal Theft
  • Marriott
  • Hotel Property
  • Safety Procedures
  • Hotel Guests
  • Apprehend Shoplifters
  • Sales Floor
  • EMS
  • Safety Inspections
  • Internal Investigations
  • Security Cameras
  • Physical Security
  • Closed Circuit Televisions
  • Property Damage
  • Safety Issues
  • Medical Emergencies
  • Duress Alarms
  • Camera Surveillance
  • Inventory Control
  • Safety Program
  • Orderly Flow
  • Local Police
  • Financial Losses
  • Risk Management
  • Metal Detectors
  • Safety Standards
  • Routine Inspections
  • Store Audits
  • Security Risks
  • External Investigations
  • Loss
  • Local Authorities
  • Video Surveillance
  • Cctv Monitoring

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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