General Manager
Loss prevention operations manager job in Columbus, OH
Your Opportunity:
General Manager CheckSmart Columbus, OH
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyRetail Store Manager - Easton Gateway
Loss prevention operations manager job in Columbus, OH
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
2+ years of experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Passion for attracting, developing, and retaining top talent.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
40% merchandise discount and free product that encourages you to come back to your senses!
Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Strategic Partnerships Manager
Remote loss prevention operations manager job
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$161,000.00 - $221,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).
PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.
The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.
Key Responsibilities:
Identify and develop deep long term partner relationships.
Negotiate and own joint development agreements and programs.
Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
Ensure execution to your commitments
Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
Shape partner and internal roadmaps.
Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.
Key skills and experience:
Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus
5+ years of relevant professional experience
Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
Fluent English language and experience communicating with people from different countries on the phone and in-person
Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential
Experience developing strategic partnerships
Business savvy - understands business basics
Partner empathy
Excellent presentation skills
Experience influencing action without owning resources
Experience in managing projects together with the engineering team
Experience managing and leading multiple projects simultaneously
Experience negotiating contracts and agreements
Startup experience a plus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
District Manager
Loss prevention operations manager job in Columbus, OH
We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development.
JOB RESPONSIBILITIES:
· Oversee the overall operations and sales performance of multiple retail locations within assigned area.
· Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results.
· Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives.
· Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation.
· Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.
· Ensure stores have proper inventory levels to support sales growth and to meet local market demand.
· Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed.
· Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.
· Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements.
· Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives.
· Additional duties as assigned.
PHYSICAL ASPECTS/WORK ENVIRONMENT:
· Must be able to stand or walk for up to eight hours a day.
· Frequent reaching and bending and twisting - below waist and above shoulders.
· Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
· Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
· Ability to climb ladders, reach and bend.
· Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
· Use of a computer up to 60 % of the time throughout the day.
· Frequent travel throughout assigned market; Ability to travel up to 75%.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
QUALIFICATIONS:
· Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required
· 5+ years progressive retail experience required
· 5+ years in a leadership role (direct or indirect)
· Prior managerial/supervisory experience preferred
· High degree of proficiency MS Office Suite, Outlook & Internet applications
· Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented
· Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
· Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
· Solid understanding and application of mathematical concepts
· Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
· Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
· Ability to work with and influence peers and senior management
· Self-motivated with critical attention to detail, deadlines and reporting
· Must have current driver's license
Operations Manager
Loss prevention operations manager job in Columbus, OH
*Must have experience in complex manufacturing operations*
The Operations Manager is responsible for the day to day operations within the plant. They are responsible for the manufacturing functions within the plant in order to efficiently assemble high quality products, deliver on time, and within cost targets. Must be willing to work in a very a fast-paced environment with proven ability to deliver sustainable and superior results.
Operations Manager Responsibilities:
Responsible for meeting the delivery, quality and cost.
Leading production in timely continuous improvement activities.
Reporting plant labor operating efficiencies and machine utilization to the management staff.
Responsible for conducting performance evaluations for the Production Supervisor position.
Ensuring that standards are met with regard to production, quality, and safety.
Maintaining a safe work environment, and the general 5S housekeeping activities of the production floor.
Assisting in evaluating cause and elimination of downtime by directing 8D corrective actions when problems occur that need to be addressed.
Proactive in resolving problem and/or conflicts.
Consistently demonstrates a positive management approach and actively participates in various meetings.
Direct and supervise Team Leaders and all production Team Members to ensure correct, accurate, and timely completion of production and delivery schedules.
Institute and maintain safe work practices and capability of direction plant emergencies.
Oversees the training and development of supervisor, Team leaders and Technicians in the sociological and technological aspects of their responsibilities.
Ensure strict compliance with Quality Control standards and promote the company's reputation and image as a quality producer.
Communicate and counsel with all employees to maintain a high level of understanding.
Manage employees in such a way as to promote and maintain a high level of trust and integrity with all employees.
Analyze production to determine where improvements may be made, which will contribute to plant profitability.
Complies with all Company Safety policies, procedures and rules.
Operations Manager Education/Qualifications:
Bachelor's Degree preferred
Strong interpersonal and communication skills.
Strong problem solving skills.
Proven Leadership: a demonstrated ability to lead team members and get results through others.
In depth knowledge of financial and budgetary controls.
High degree of professionalism along with organizational skills, tact, and diplomacy.
Ability to motivate and delegate authority to subordinate personnel.
A strong background and working knowledge of lean manufacturing principles.
Must have experience with New Program Launches.
Area Manager
Loss prevention operations manager job in Columbus, OH
About Us:
Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes.
About the Job:
We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio.
Responsibilities:
Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence.
Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies.
Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals.
Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed.
Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets.
Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency.
Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement.
Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality.
Qualifications:
Education: Bachelor's degree in Business or related field.
Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management.
Skills:
Proven ability to manage multifamily property operations with a hands-on, proactive approach.
Excellent leadership skills, capable of motivating and directing teams to achieve operational targets.
Exceptional communication skills, proficient in discussing complex operational details with various stakeholders.
Proficient in property management software, preferably with expertise in AppFolio
Strong financial acumen with experience in budget development and fiscal management.
Ability to think big picture, while also has great attention to details
Language:
Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders.
Compensation:
A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary.
Application Process:
Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.
Brand Services Manager
Loss prevention operations manager job in Columbus, OH
Company: Carousel
Type: Full-Time
About Carousel
Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service.
Position Summary
The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience.
This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care.
Key Responsibilities
Repair & Custom Coordination
Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action.
Conduct final QC checks to ensure every repair meets brand and client standards.
Serve as the main point of contact for all internal and external repair-related communications.
Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services.
Communication Management
Begin each day with a review of all outstanding client and brand messages.
Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools.
Execute monthly check-ins with each brand, flagging any problem jobs or delays.
Monitor communication and production patterns to identify outliers or bottlenecks.
Trigger automated status updates to clients and partners as needed.
Billing & Tracking
Log repair notes, estimates, and invoice details into the Repair Tracker system.
Understand and apply specific client terms, including discounts, markups, and codes.
General Administrative Support
Compile and distribute weekly performance and job tracking reports.
Maintain up-to-date knowledge of Carousel procedures and standards.
Qualifications
Experience in luxury retail, repairs, operations, or customer service preferred.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and prioritize effectively.
Excellent verbal and written communication skills.
District Manager
Loss prevention operations manager job in Columbus, OH
The District Manager is responsible for the leadership and direction of assigned stores within a district, focusing on operational procedures, merchandise presentation, and execution of all corporate initiatives. The District Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
DUTIES/RESPONSIBILITIES:
Ensures district compliance with all company policies, directives, and operational standards.
Visit all stores within each district on a planned schedule, providing constructive guidance and reviewing operational performance.
Monitors store sales and payroll performance of all stores and initiates action plans to achieve company goals.
Review P&L statements monthly with each Store Manager to ensure all controllable expenses are within company guidelines.
Ensures compliance with company cleanliness standards and general store appearance.
Coordinates action plans with each Store Manager to execute shrinkage reduction programs in their stores.
Monitors the results of store cycle inventories and store audits to ensure corrections of any deficiencies.
Ensures all loss prevention communications are followed to maintain awareness of shoplifting issues and internal theft.
Maintains compliance with all safety rules and regulations.
Ensures timely execution of company procedures for new hires, promotions, and all other status changes through routine communication with each Store Manager.
Monitors all training programs for new Store Managers.
Approve all required status changes and ensure consistent salary administration within the district.
Ensures strict compliance with all Federal, State, and Local laws and accurate recordkeeping of store personnel files.
Communicate with buying staff on any merchandise needs, new items, and stock levels.
Ensures timely execution of all merchandise presentation guidelines.
Monitors the prompt and accurate completion of markdowns, price changes, and store promotions.
Communicates new store location possibilities and availability of new site locations for existing stores.
Reports any significant changes within the district concerning vacancies, competition, or any other real estate issues.
Performs other duties as may be assigned.
REQUIRED SKILLS/ABILITIES:
Ability to read and understand documents such as general correspondence, cash reports, markdown reports, register tapes, department reports, and office procedures/memos. Ability to communicate effectively with vendors and fellow associates.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
This position requires up to 50% travel.
EDUCATION/EXPERIENCE:
Bachelor's degree in Business Administration or related field, or 5 years of experience and/or training in the related field; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly.
The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception.
The employee must be able to work effectively in a fast-paced environment.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. is prohibited.
Store Manager
Loss prevention operations manager job in Columbus, OH
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will:
Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
Create an optimal balance of sales and service by having the right people in the right place at the right time
Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience
THE QUALIFICATIONS
The Boutique Manager has:
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The ability to set clear objectives and inspire the team to reach their highest potential
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
If applicable in location: A-OK Café - Our world-class café located on-site
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
General Manager
Loss prevention operations manager job in Columbus, OH
Redi Carpet is Growing - Join Us in Columbus, OH!
We're excited to announce the opening of our newest branch in Columbus, Ohio, and we're looking for a General Manager to lead the way! This is your chance to take the reins, build a high-performing team, and make a lasting impact as we expand into this dynamic market.
If you're a strategic leader with a passion for operational excellence, team development, and driving results, this is the opportunity you've been waiting for.
What You'll Do
As General Manager, you'll oversee all aspects of branch operations, including:
Leading Sales, Administration, and Operations teams.
Driving new business opportunities and maintaining strong customer relationships.
Managing branch P&L, setting budgets, and achieving revenue goals.
Recruiting, mentoring, and developing top talent.
Ensuring compliance with company policies and supporting national programs.
Establishing local pricing strategies and leading monthly sales meetings.
What We're Looking For
Bachelor's degree in a related field.
2+ years of management and/or sales leadership experience.
Strong business acumen and ability to analyze, plan, and execute strategies.
Proven ability to lead teams and deliver results.
Why Redi Carpet?
We offer a competitive salary range of $101,400 - $154,800 annually, plus a comprehensive benefits package:
Medical, dental, and vision coverage
401(k) with company match
Paid holidays, vacation, and wellness days
Life and disability insurance
Tuition reimbursement
Employee Assistance Program …and more!
Ready to Lead?
Join a company that values innovation, teamwork, and growth. Apply today and help us shape the future of Redi Carpet in Columbus!
Store Manager | Columbus, OH
Loss prevention operations manager job in Columbus, OH
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Columbus Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $100,000-$125,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Store Manager
Loss prevention operations manager job in Columbus, OH
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyGeneral Manager
Loss prevention operations manager job in Columbus, OH
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Title Operations Manager
Remote loss prevention operations manager job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Provides Nationwide title services. Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers.
Job Responsibilities
Manages and leads teams who perform a wide range of duties related to title operations, provide support to branches to clear title, and focuses on customers
Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met
Manages individual contributors and/or supervisors
Accountable for the performance and results of a team within area of specialty
Assesses departmental priorities to address resource and operational challenges
Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
Applies understanding of the business and how own area integrates with others to achieve departmental objectives
Reviews the team's ability to achieve service, quality and timeliness of objectives
Identifies and solves technical and operational problems; understands broader impact across the department
Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
Performs all other duties as assigned by management
Education
Bachelor's degree in relevant field preferred
Experience
Typically requires 8+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Auto-ApplyDirector of Loss Forecasting
Remote loss prevention operations manager job
ABOUT OUR COMPANY: The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.
Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we've been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we've raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.
But at our core, we're still that little company from Cleveland with a big dream: to make people more powerful than their debt and we're just getting started..
ABOUT OUR WORKPLACE:
Splash is remote-first, and proud of it.
We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we're focused on building financial technologies that fundamentally transform how the industry lends.
Although Splash has been around since 2013, we still operate like a startup - fast-paced, nimble, and full of heart. We're good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.
And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected - even from afar.
At Splash, everything we do is guided by our values:
Own It - We take full accountability and follow through on commitments.
Raise the Bar - We move fast, innovate faster, and push through barriers.
Say the Hard Thing - We speak up with honesty, respect, and a desire to solve problems and make things better.
Elevate Each Other - We win as a team by lifting each other up.
These values show up in how we work and how we connect - whether we're collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates.
ABOUT THE ROLE:
The Director of Loss Forecasting plays a critical role in shaping Splash Financial's credit strategy and long-term performance. This leader owns the development and evolution of loss forecasting methodologies that directly inform executive decision-making, lender confidence, and portfolio growth.
In this highly visible role, you will partner closely with senior leadership, lending partners, and cross-functional teams to deliver accurate, transparent, and actionable forecasts. As Splash continues to expand its product offerings, this role will evolve in scope and complexity, offering the opportunity to drive innovation and influence strategy at scale.
If you're energized by using data to guide high-stakes decisions and enjoy operating at the intersection of analytics, risk, and business strategy, this role offers meaningful impact and growth.
WHAT YOU'LL DO AT SPLASH:
Own and evolve loss forecasting methodologies across Splash's lending products, incorporating both macroeconomic and portfolio-level drivers.
Identify and analyze key risk drivers using advanced statistical and quantitative techniques to improve forecast accuracy and reliability.
Translate complex modeling outputs into clear, actionable insights for executive leadership and lender partners.
Partner cross-functionally with Data Science, Credit, Finance, Servicing, and Product teams to align forecasting outputs with credit and collection strategies.
Monitor model performance and recalibrate forecasts based on portfolio behavior, economic conditions, and business changes.
Build and enhance dashboards and reporting that improve forecast transparency, interpretability, and stakeholder trust.
Lead innovation in forecasting approaches, tools, and technologies to stay ahead of industry best practices.
Drive strategic initiatives related to risk mitigation, portfolio optimization, and business growth.
Serve as a trusted advisor to senior leaders and external partners on loss outlooks and risk trade-offs.
Support new product launches by ensuring scalable, well-designed loss forecasting frameworks are in place.
WHAT YOU'LL BRING TO SPLASH:
Advanced degree (Master's or PhD) in Statistics, Data Science, Economics, Mathematics, or a related quantitative field.
8+ years of experience in loss forecasting, credit risk modeling, or a closely related role within financial services or lending.
Strong understanding of statistical modeling techniques, including regression, time series, and machine learning methods, with the ability to guide model selection and application.
Proficiency in Python is a strong plus, including experience using Python-based analytics or modeling workflows to explore data, validate assumptions, or partner effectively with data science teams.
Deep knowledge of credit risk fundamentals and macroeconomic drivers impacting consumer lending portfolios.
Experience working with large, complex datasets and collaborating closely with data science teams.
Strong business judgment and the ability to connect analytical insights to strategic and financial outcomes.
Excellent communication skills, with experience presenting complex analyses to executive audiences and external partners.
Proven ability to work cross-functionally and influence stakeholders across disciplines.
Demonstrated leadership in driving analytical initiatives, managing projects, or mentoring team members.
Curiosity and innovation mindset, with a desire to continuously improve forecasting approaches and tools.
Comfort operating in a fast-growing, evolving environment with increasing product and portfolio complexity.
COMPENSATION:
The base salary range for this role is $180,000 - $220,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.
SPLASHERS ENJOY:
Fully remote work freedom
Competitive salary packages
Flexible PTO + 9 company holidays
Equity: Share in our start-up success
Comprehensive and affordable insurance benefits
Paid parental leave for both caregivers
Essential equipment to get the job done
401(k) for your future savings
Quarterly meet-ups: In person & virtual fun
Awesome Splash swag to flaunt your team spirit
Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.
Auto-ApplyProduct Operations Manager
Remote loss prevention operations manager job
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role:
This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements.
What YOU will do at Luma Health:
Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product
Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration
Maintain and update external and internal facing product roadmaps
Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.)
Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks.
Evangelize with appropriate leadership teams and stakeholders
Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches
Coordinate roadmap rituals and own maintaining roadmap assets with the product teams
Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions
Identify opportunities to improve product quality & user experience
Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.)
Build frameworks and establish communication rituals to align the product team and ensure organizational awareness.
Facilitate quarterly rituals to update Product Roadmap
Own in-product guide's, tours and product badges
Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.).
Who YOU Are:
BA/BS Degree required
4+ years of experience in one or more of the following areas: Product Management, Product Operations
Experience in gathering business insights and identifying trends from data
Ability to use data to inform and support critical decisions
SQL skills highly preferred
Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes.
Excellent communication, the ability to engage internal and external customers.
Strategic alignment, able to bring key partners across functions together
Ability to foster collaboration and facilitate teamwork.
Experience with cross functional collaboration and negotiation
Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes.
Demonstrated ability to create scalable documentation and onboarding programs for internal teams.
Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary)
Thrive in and have past experience working in fast paced environments
Experience managing up, laterally, and down
Comfortable presenting to executive audiences and translating complexity into clarity.
What Sets You Apart:
Background in B2B applications
Advanced degree (Masters)
Experience building from scratch, navigating ambiguity and changing priorities, and executing independently.
Obsessed with process improvement
Background in healthcare is a strong plus
Know how to adjust your communication style based upon your audience
We Take Care of You!
Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
Work Life Balance
Flexible Time Off
Wellness Programs
Discounted Perks
401(k) and Company Equity
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)
Base Pay Range: $80,000-$110,000 USD
Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.
Come join us if you want to make a difference in health care.
Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
Auto-ApplyManager of Youth Prevention
Loss prevention operations manager job in Columbus, OH
CompDrug has an immediate opening for a Manager of Youth Prevention. This position provides overall management of the daily operations for all Youth Prevention programs, services, and staff. Working under general supervision to the Director of Youth Prevention, the Manager of Youth Prevention oversees the development and growth of youth engagement in both school and community settings. This includes enhancing the participant experience and retention, delivering program enrollment goals, and ensuring a safe environment for participants and staff. The Manager of Youth Prevention provides staff leadership and supervision that drives department engagement, performance, and development.
Essential Functions
Responsible for all local programming for youth prevention, - ensures that all aspects of programming are planned, assigned, and delegated within staff and community volunteers.
Manages the Franklin County Youth Prevention Team:
Provides direction and on-going feedback, including annual reviews for department staff
Fosters professional growth and development
Supports team members in problem solving and conflict resolution
Actively participates in the recruitment & hiring process for the team
Establishes and manages the Youth Prevention staff schedule
Works with the Director of Youth Prevention to meet the department's reporting requirements:
Collaborates with director to determine the best process and presentation of required data and ensures data are collected and maintained in a reportable manner
Manages internal tracking system for reporting of staff time for funders and enters into company database
Tracks and understand each grant/funding source metrics and requirements
May assume responsibilities for coordination of large-scale events, such as conferences or fund raising- Manages to assign roles and responsibilities as needed.
Develops and maintains relationships with community providers, schools, and organizations on behalf of CompDrug's youth prevention team.
Facilitates training and educational presentations for audiences of various sizes. Prepares agendas and presentation materials. This may include collaborating with national training services.
Works with Director of Youth Prevention to ensure youth prevention operates within annual budget.
Supports the funding efforts and donor recognition for youth prevention, including donor recognition and involvement. Supports and contributes to the grant application process.
Creates and coordinates marketing materials to ensure that the marketing needs of youth prevention department are met and the content remains relevant. This includes social media posts and blogs.
Maintains and updates the Youth-to-Youth website, tracks all subscriptions the department uses, coordinates with IT department and follows best practices. Monitors and maintains use of IT equipment and communicates regularly with IT department.
Represents CompDrug/Youth to Youth on statewide prevention task force, coalition, committees such as the Ohio Chemical Dependency Committee & Ohio Adult Ally Network, as needed.
Liaison with Buildings Manager to ensure 118 E Main (Youth Prevention Office) is clean and prepared to receive staff and persons served: Maintains regular communication with Buildings Manager, including any information to be relayed to building owner. Ensures space is clean, safe and orderly, including opening and closing each day. Coordinates furniture and equipment needs.
Has awareness of resources and services for youth and provides referrals when appropriate and outside of the scope of CompDrug's youth prevention department when escalated needs are required for participants.
Mandated reporter - ensures that appropriate documentation is submitted.
Maintains own and tracks staffs' required professional licensure/credentials and assists with the credentialing process, if requested. This includes standards and requirements set forth by the Commission on Accreditation of Rehabilitation Facilities (CARF).
Works with Director of Youth Prevention to identify trends and make programming or staffing adjustments as needed
Ensures compliance with company policies and procedures through diligent supervision
Additional Functions
Performs other related projects, speaking engagements, training tasks and duties as assigned by supervisor. Maintains regular and timely attendance. Assist with the NPI process and establishment and maintenance of CAQH profile, if requested Assist with the credentialing process, if requested. Participates in the annual BCI and FBI background check processes.
Work Experience
Must have a minimum of a Bachelor's degree with 2-3 years' experience with youth- led prevention programs; participation in Y2Y program preferred. Ohio Certified Prevention Consultant preferred; Ohio Certified Prevention Specialist required. Demonstrated progress towards OCPC preferred.
Proven organizational, leadership, problem solving and public speaking skills necessary.
Must be proficient in using computers and other office equipment, experience with Microsoft Office Suite.
Experience in event planning and coordination is preferred.
Must have a valid driver's license, a good driving record plus proof of insurance, records checked and updated annually.
Must have excellent human relations skills and the ability to handle different personalities and situations; must develop and maintain a positive working relationship with staff and participants.
Must effectively, accurately, clearly and confidentially communicate in oral and written form, while dealing with staff and youth with compassion and empathy.
Must show detail amid a fast-paced group environment, amid distractions.
Physical Demands and Work Environment
Must be able to meet the following physical requirements, with or without reasonable accommodation: 1) Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment; 2) Reach with hands and arms; 3) Talk and hear; 4) See and be able to read, write, and interpret text, spreadsheet, and graphical documents; 5) Occasionally lift and move objects weighing up to 25 pounds.
Education
Degree Level Required: Undergraduate
Bachelors Degree required About CompDrug For more than 40 years, CompDrug has offered comprehensive services in prevention, intervention and treatment to those seeking help for their addictions and mental health issues. It is now the largest opioid treatment program in Ohio, offering medication-assisted treatment using FDA-approved medications. CompDrug's employees provide drug testing, outpatient counseling for men and women, and numerous prevention programs for youths and adults. Programs include: Anger Management services, and others. Prevention Services include: Youth to Youth International, Pregnant Moms, Senior Sense, HIV Early Intervention and Business Against Substance Abuse (BASA). Those services combined reach thousands of people every day and are instrumental in saving lives, preventing problems, and proving that treatment works. CompDrug has met the standard for high quality treatment and prevention services, winning several awards and gaining National Accreditation for its Opioid Treatment Program through CARF (Commission for Accreditation for Rehabilitation Facilities), beginning in 2002. Today, all of CompDrug's programs have achieved the highest level of accreditation awarded by CARF.
CompDrug provides its employees with a collaborative, flexible and supportive environment where ideas and contributions are recognized and valued. Employees are encouraged to develop and grow their skills through training, on the job learning experiences and problem solving. CompDrug provides a comprehensive benefit package, including medical, dental and vision coverage, student loan repayment, life insurance, maternity/paternity leave, disability, 403b and paid time off. How to apply
Interested individuals may apply online by visiting ********************************* and clicking on careers.
EEO-M/F/Disabled/Vets. We are a drug free workplace.
Manager, Denial Prevention - Remote - Nationwide
Remote loss prevention operations manager job
Remote, Nationwide - Seeking Manager, Denial Prevention Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
* Monitor and report on daily workflow related to operational performance.
* Manage updates to new and existing contracts in the billing platform.
* Conduct bi-monthly meetings with billing operations leadership.
* Host external calls with payers to resolve claims issues.
* Monitor exception processing to ensure established cycle times are being met.
* Ability to create and analyze reports.
* Communicate and present performance metrics to senior leadership or providers.
* Conduct resource planning to maximize productivity of resources and ensure operational coverage.
* Hire, train, and develop supervisors and operational personnel.
* Support Development and IT on system changes/enhancements.
* Analyze data for patterns and trends and communicate to senior leadership.
* Foster teamwork and collaboration across departments/operations.
* Manage operations to meet and/or exceed budgetary allotment.
* Manage employee performance, payroll, and timekeeping.
* Resolve escalated patient and employee issues quickly, effectively, and diplomatically.
* Serves as a Notary Public by acting as a legal witness for signatures where they are needed.
Required Experience and Competencies
* 2+ years managing an operational department required.
* Experience in healthcare services or social services required.
* Strong knowledge of MS applications; Word, Excel, and PowerPoint required.
* Hold an active Notary Public license in the state of California required.
* Thorough knowledge of an RCM operation preferred.
* Bachelor's Degree in health care management, Business Administration, or similar curriculum preferred.
* Ability to effectively respond to inquiries and complaints from patients, payers, or providers.
* Ability to effectively present information in group situations to clients, employees, or senior leadership.
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Strong leadership and analytical skills.
* Proven experience dealing with conflict management.
* Ability to read, analyze, and interpret financial information, patient correspondence, and/or contracts.
* Ability to make sound business decisions.
* Clear and concise written and verbal communication.
* Strong interpersonal skills to motivate team members, train, and provide feedback.
* Ability to manage workflow and meet performance and/or volume expectations.
* Comply with RCM operational policies and procedures.
* Ability to work in a fast-paced high-volume environment.
* Flexible and adaptable to an ever-changing environment.
* Ability to work within a team environment.
* Ability to communicate and collaborate across operational departments.
* Ability to work extended hours or weekends in peak periods.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
* Monthly wellness events and programs such as yoga, HIIT classes, and more
* Trainings to help support and advance your professional growth
* Team building activities such as virtual scavenger hunts and holiday celebrations
* Flexible work hours
* Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
* Superior health plan options
* Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
* Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
* Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
* Student Loan Refinancing Discounts
* Professional and Career Development Program
* EAP, travel assistance, and identify theft included
* Wellness program
* Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $69,520 - $86,900, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
* Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.
Total Loss Settlement Supervisor
Remote loss prevention operations manager job
Job Title: Total Loss Settlement Supervisor Company: Snapsheet Job Type: Full-time
About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them in to our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.
What you'll get:
Remote working environment - your new commute is however long it takes to walk to your desk!
Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!
Job Overview:
As a Total Loss Settlements Supervisor at Snapsheet, you are a seasoned total loss handler & natural leader, motivated by building and mentoring a highly competitive team that's hungry for constant improvement. You excel at coaching effective communication, empowering your team to confidently interact with vehicle owners, lienholders, storage facilities, and carrier customers. You are a strategic problem-solver, not just for individual claims but for developing team-wide strategies to navigate the day-to-day challenges of total loss settlements. You'll leverage your expertise in total loss evaluations, settlement processes, salvage regulations, and state compliance to guide your team through the most complex issues. You love working in an ever-evolving environment where your ability to adapt, provide constructive feedback, and drive performance is highly valued. You want to work for a company where you can make a real impact on both a team and the business, all from the comfort of your home office. Is this you? Keep reading for more detail.
Responsibilities:
Oversee the full lifecycle of claims, including claim creation, assignment, and SOP adherence.
Drive adjuster results to meet client KPIs.
Provide direct coaching, one-on-ones, training sessions for your team.
Own people and HR-related tasks and disciplinary actions
Assist in hiring and onboarding
Take ownership of various reporting tasks.
Compile, analyze and deliver reports on team performance and carrier-specific results to both your team and leadership.
Work together with management to forecast department needs and success
Maintain a high standard of quality through regular audits of open and closed files
Complete call quality assessments.
Track escalations to identify trends and training opportunities.
Serve as a key point of contact for customer or client escalations.
Manage incoming communications from adjusters, insureds, and/or claimants.
Ensure full file resolution of escalated claims
Qualifications:
Must be currently in leadership of total loss settlements with an insurance carrier
Must have a working understanding or background in estimating and evaluating total losses
Thorough understanding of UPD estimates, parts costs, total loss classification, and fraud detection
2-5 years of Auto Total Loss Settlement experience in the Insurance Industry
1+ year of Total Loss Settlement team leadership with proven results
Extensive knowledge of Automobile Total Loss Conditioning and Optioning processes
Thorough understanding of automobile terminology and vehicle construction.
Working experience of estimating platforms: Mitchelle, CCC One, Audatex
Excellent verbal and written communication skills
Proficiency in Microsoft Suite
Proficient in data analysis and reporting
Detail-oriented and organized, with a commitment to delivering accurate and timely results
Excellent negotiation and communication skills to interact with customers, shops and vendors remotely
Team player with positive attitude and ability to work well with others
Ability to work independently and manage time efficiently in a virtual work environment
We're Built to Grow With You - And That Starts With How We Support You
At Snapsheet, we know that growth doesn't happen in a vacuum-it's fueled by the right support at the right time. That's why we've built a benefits experience designed to grow with you, wherever life takes you.
Choose from 2 robust medical plans through Blue Cross Blue Shield-plus, we contribute to your HSA when you enroll in our high-deductible health plan.
Offer two dental plans and one vision plan to keep you and your family healthy.
Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
401(k) with a 4% company match-because your future is worth investing in.
Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
Perks That Make Growing Here Even Better:
Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
In-person connection points throughout the year including our annual Summit and Roadshows.
Snapsheet SWAG and surprise mailers to keep the spirit alive.
Endless opportunity to shape your path-career growth, learning, and real impact are all within reach.
Health and wellness campaigns that evolve with you year over year.
Compensation that Grows with You
For this position, the base salary range is $85,000-$93,000 + 5% Bonus & 5% LTIP. While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location.
At Snapsheet, we believe growth should be rewarded-our compensation and benefits are built to evolve with you as your career does.
*Please note that we are unable to sponsor applicants for work visas for this position at this time.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.
Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected].
Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
#BI-Remote
#LI-Remote
Snapsheet is an equal opportunity employer.
Auto-ApplyLoss Prevention Market Manager
Remote loss prevention operations manager job
As a loss prevention market manager (LPMM), you collaborate with your assigned stores ensuring a safe and secure environment by identifying safety issues, assessing risks and empowering the stores to make the appropriate changes. You partner to develop, implement and manage company inventory shrink initiatives that will reduce shrink and enhance the financial performance of the stores. You support the annual physical inventory of the stores ensuring the integrity of the inventory. You analyze data with the goal of identifying issues and trends as they relate to both internal and external theft. An LPMM proactively partners with the stores through regular store visits and reporting and by providing enhanced training on LP initiatives when needed. You lead a team of market investigators and leverage their expertise across the market to ensure successful day-to-day programs and implementation of key initiatives. You quickly adapt to changing situations and provide clear communication to support store teams.
An employee in this position can expect an annual starting rate between $90,000 - $100,000 depending on experience, seniority, geographic locations, and other factors permitted by law.
What You Do
• Manage and ensure all physical security standards are in place and communicate any risk exposures to Home Office Loss Prevention partners.
• During in-store and/or virtual visits, actively walk the sales floor to identify merchandise protection opportunities and to ensure the sales floor is safe and free from hazards. If needed, coach bookselling team in the moment regarding these areas.
• Manage the execution and ongoing maintenance of the shrink reduction and LP awareness programs and measure results.
• Investigate and help resolve inventory integrity issues by working with business partners for appropriate resolution.
• Manage data analytics for your assigned stores by regularly analyzing and reviewing trends and providing recommendations to prevent future incidents.
• Assess compliance with Loss Prevention programs and identify areas of potential risk and gaps between actual performance and company standards.
• Advise and manage all Loss Prevention issues by partnering with field management to determine impact, resolution and preventive measures on all shrink and quality of life issues.
• Tailor and manage Loss Prevention programs for the market and train, educate and motivate store teams on safety, shrinkage reduction and all other loss prevention procedures.
• Develop excellent market investigators, providing them with motivation, feedback, development and realistic goals that align with the needs of the stores.
• Write and review incident summaries and investigative reports that are timely, concise and accurate.
• Respectively, manage internal and external investigations, including apprehending shoplifters and interviewing employees.
• Ensure that the Loss Prevention programs align/support our five bookstore principles (i.e., Presentation, Commerciality, Section Detail, Localization & Sense of Theater).
• Manage the preparation, execution and reconciliation of the physical inventory process and provide oversight and guidance to respective stores.
• Manage all health and safety issues by partnering appropriately and escalating when needed.
• Use remote working technology (Teams, Outlook 365, etc.) and select travel to support the above.
Knowledge & Experience
• High-school degree and related work experience, including a minimum of eight years of retail loss prevention, with at least 2 years in a multi-unit environment.
• Ability to collaborate effectively with cross-functional teams.
• Ability to influence and manage teams without having direct management responsibilities in certain areas.
• Experience in coaching teams to deliver performance.
• Demonstrated track record of being proactive, managing multiple complex projects simultaneously and focusing on critical priorities with little to no supervision.
• Strong organizational and analytical skills.
• Must possess a demonstrated understanding of general and civil liability.
• Previous experience working with local law enforcement.
• Knowledge and understanding of the principles of Loss Prevention and Store Operations.
• Experience respectfully apprehending shoplifters and installing CCTV cameras.
• Ability to write clear and concise summaries of issues.
• Experienced investigator & interviewer with completed certifications.
Strong in-person and telephone interview skills are required.
Expected Behaviors
• Prioritize customer experience above all else.
• Strong communicator.
• Strong interpersonal skills.
• Ability to maintain confidentiality.
• Discreet and unbiased.
• Demonstrate empathy in difficult situations.
• Provide direct and actionable feedback, motivating through coaching and developing teams to deliver effective programs that protect our employees, customers and the business.
• Adaptable, positive and proactive. Has the flexibility to change an action or behavior quickly based on a situation while simultaneously remaining balanced.
• Make appropriate critical decisions in high pressure situations without having all the required/desired information.
• Deescalate high-risk situations, respectfully.
• Gather all information and make sound and timely decisions when solving problems.
• Strong organizational and time-management skills with the ability to juggle tasks on multiple projects.
• Work well under deadlines; self-starter; innovative.
• Effectively present to and influence partners on programs to support the business goals. Provide field partners with correct information to make accurate decisions and employ the appropriate approach in various situations to support and influence results.
• Gain the confidence and trust of others through honesty, integrity and authenticity.
• Manage processes and systems remotely.
• Availability to travel occasionally and answer calls at all hours.
EEO Statement
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment. Contact **************.