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Working As a Loss Prevention Representative

  • Identifying Objects, Actions, and Events
  • Processing Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Documenting/Recording Information
  • Unpleasant/Angry People

  • Make Decisions

  • $40,000

    Average Salary

What Does A Loss Prevention Representative Do At Randstad

* Support the administration functions of the record keeping, training and additional administration of the TSA Program
* Support the onboard of new pickup locations, including but not limited to the entry with SAP, and management of the TSA approved Known Shipper System.
* Support in the communication of policies to staffing agencies, distribution centers, any other cross functional departments involved in compliance related topics.
* Support in the maintenance for the compliance regulations for all of our customers.
* Support in the training and maintenance for onboarding new employees and Authorized Representatives in all areas of regulatory compliance.
* Work cross functionally within systems and/or departments to achieve regulatory compliance of new customers or shipping locations
* Support the administration of all tasks related to compliance including and not limited, FDA, TSA, Dangerous Goods and other regulatory policies that would impact customer onboarding or transportation.
* Perform audits as requested

What Does A Loss Prevention Representative Do At Gap Inc.

* Contribute to shortage reduction/ Investigations
* Work closely with the LP Supervisor to ensure that all employees are following policies and procedures.
* Responsible for maintaining the employee entrance, where applicable.
* Assists in making apprehensions with certified LP Agents when requested by observing and acting as witness.
* Training and Development
* Sign in employees/vendors and verify any Gap Inc. merchandise.
* Sign out employees/vendors and verify all Gap Inc. merchandise and verify purchases against the employee's receipt.
* Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
* Ensure that the employee entrance is run efficiently by ensuring that all of the necessary paperwork is accessible at all times.
* Operations/ Safety
* Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
* Support Loss Prevention agent as a back-up in shoplifting apprehensions and serving as witness as needed.
* Apprehensions.
* ORGANIZATIONAL RELATIONSHIPS: This is an entry-level loss prevention position within the store level operations.
* This position communicates primarily to the store management team with direction on overall loss prevention strategy and programs coming from the LP Supervisor, LPM, FLPM, DLPM or RLPM

What Does A Loss Prevention Representative Do At Sears Call Centers

* Works orders appearing in the queues assigned specifically to the Fraud PreventionRepresentativeCarries out fraud counter measures designed and developed by Customer Direct policy andLoss Prevention OperationsHandles other high-risk orders transferred from other areas within the CompanyIdentifies or reports fraud methods of operation and trendsRefers specific orders to Managers for approval as requiredResponds to information requests from the retail organization or web centerWorks toward individual and team performance goals as defined by managementPerforms all activities in a manner that will promote and preserve customer goodwillPerforms other duties as assignedReceives inbound calls from customers, the web center and internal business unitsMakes outbound calls and sends email correspondence to verify customer purchasesComplies with all applicable laws, regulations, policies and proceduresEqual Opportunity Employer / Disability / Vet.
* Associated topics: criminal justice, hipaa, legal, legal assistant, legal records clerk, legal secretary iii, paralegal, privacy, trademark

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Loss Prevention Representative Career Paths

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Top Skills for A Loss Prevention Representative

  1. Fraud Claims
  2. Loss Prevention
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Initiated fraud claims involving debit and credit cards reported lost, stolen or otherwise.
  • Designed loss prevention awareness program to educate and foster employee awareness of internal, external and operational losses.
  • Promoted from Customer Service Representative, routinely exceeded call quotas while maintaining call time standards, received numerous positive customer comments.
  • Review customer safety programs and attend safety meetings.
  • Interact with customers through phone calls and assist with their concerns regarding to any fraud charges occur on their account.

Loss Prevention Representative Demographics

Gender

Male

48.2%

Female

41.1%

Unknown

10.7%
Ethnicity

White

61.2%

Hispanic or Latino

18.3%

Black or African American

10.2%

Asian

6.6%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

74.1%

French

7.4%

Carrier

7.4%

Chinese

3.7%

Tagalog

3.7%

Russian

3.7%
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Loss Prevention Representative Education

Schools

University of Phoenix

17.3%

Harrisburg Area Community College - Harrisburg

13.5%

University of Central Missouri

5.8%

Columbus State Community College

4.8%

Middle Tennessee State University

4.8%

Kaplan University

4.8%

Pennsylvania State University

4.8%

Tennessee State University

3.8%

Community College of Philadelphia

3.8%

Ashford University

3.8%

Arizona State University

3.8%

Indiana University of Pennsylvania

3.8%

Sam Houston State University

3.8%

Strayer University

3.8%

University of Cincinnati

2.9%

Temple University

2.9%

Glendale Community College

2.9%

Ohio State University

2.9%

Westfield State University

2.9%

University of Texas at Dallas

2.9%
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Majors

Business

25.4%

Criminal Justice

22.2%

Psychology

6.6%

General Studies

4.8%

Health Care Administration

3.7%

English

3.4%

Communication

3.4%

Accounting

3.4%

Management

3.1%

Computer Information Systems

2.8%

Computer Science

2.6%

Biology

2.6%

Nursing

2.3%

Medical Assisting Services

2.3%

Medical Technician

2.3%

Legal Support Services

2.0%

Finance

2.0%

Occupational Safety And Health

2.0%

Marketing

1.7%

Public Health

1.4%
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Degrees

Bachelors

42.8%

Other

30.1%

Associate

12.7%

Masters

8.8%

Certificate

3.8%

Doctorate

1.1%

Diploma

0.7%

License

0.2%
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Updated May 19, 2020