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Top 50 Loss Prevention Supervisor Skills

Below we've compiled a list of the most important skills for a Loss Prevention Supervisor. We ranked the top skills based on the percentage of Loss Prevention Supervisor resumes they appeared on. For example, 16.9% of Loss Prevention Supervisor resumes contained External Theft as a skill. Let's find out what skills a Loss Prevention Supervisor actually needs in order to be successful in the workplace.

These are the most important skills for a Loss Prevention Supervisor:

1. External Theft

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high Demand
Here's how External Theft is used in Loss Prevention Supervisor jobs:
  • Developed new procedures to prevent less internal and external theft which resulted in several investigations and recovered merchandise.
  • Detect internal and external theft; necessary follow up including detailed incident reporting.
  • Focused on Internal and external theft and fraud detection and apprehension strategy execution.
  • Contributed ideas that proved effective in apprehending internal an external theft.
  • Identified and apprehended external theft subjects primarily with verbal negotiation.
  • Prevented both internal and external theft, kept a safe, enjoyable environment for both the costumers and employees.
  • Conducted surveillance and apprehensions of external theft suspects in compliance with the Company Ethical Standards and Apprehension Guidelines.
  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Approached, arrested, and detained external theft subjects using non-violent intervention techniques.
  • Investigate internal & external theft/100% internal & 197% external improvement.
  • Maintain the internal theft and external theft programs of each location.
  • Assisted with investigation of internal and external theft and fraud.
  • Deterred and detected, internal and external theft and fraud.
  • Identify, observe, and apprehend external theft cases.
  • Monitor, apprehend, and document external theft violators.
  • Investigate all incidents of internal and external theft.
  • Conduct surveillance and apprehension of external theft suspects.
  • Investigate external theft and fraud.
  • Conducted investigations regarding internal/external theft and fraud including credit card fraud Developed and coordinated the Emergency Action Plan for the store.
  • Conducted apprehensions of External theft suspects 2015: 4 External apprehensions totaling $340.97 .

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1 External Theft Jobs

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2. Safety Issues

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high Demand
Here's how Safety Issues is used in Loss Prevention Supervisor jobs:
  • Demonstrated courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level.
  • Provide direct resolution for emergency safety issues.
  • Helped Store Management monitor safety issues.
  • Develop ways to detect safety issues and security violations, and to put programs in place to prevent repeat occurrences.
  • Monitored CCTV daily to review internal/ external violations regarding theft, workers comp, or safety issues.
  • Review security staff daily logs, safety issues and investigative reports of incidents at the hotel.
  • Partner with Remote Operations Center to assist with store safety issues and internal and external investigations.
  • Installed and monitored cameras and other devices to deter and eliminate theft and safety issues.
  • Conduct Monthly Store Safety Inspections to identify and resolve any safety issues within the store.
  • Advise all other management and employees of any safety issues that pertain to the store.
  • Resolved safety issues and provided a hazard free work place for all employees and guests.
  • Instruct, train and provide daily guidance and leadership to Associate in safety issues.
  • Assisted the Store Trainer in training of Store Associates on LP and safety issues.
  • Identify root causes on Shortage/Safety issues and assist in developing effective action plans.
  • Conduct walk through of the Milk and Bread Plants for safety issues.
  • Maintained and Assisted with all safety issues regarding the store.
  • Address safety issues at work stations or security checkpoints.
  • Conduct audits to maintain operational and safety issues.
  • Walk the store checking for safety issues.
  • Deal with safety issues and prevent losses.

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3. Loss Prevention

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Here's how Loss Prevention is used in Loss Prevention Supervisor jobs:
  • Developed and submitted recommendations for improvements in programs, loss prevention staffing and scheduling security training of all associates.
  • Promoted to Loss Prevention Supervisor after exemplary performance in Loss Prevention Lead position.
  • Build relationships with surrounding retail loss prevention officers and local law enforcement.
  • Participated in store meetings for heightening store Loss Prevention awareness.
  • Conducted loss prevention training seminars to improve internal controls.
  • Perform duties as Loss Prevention Specialist responsible for the security of inventory, and merchandise of J.C. Penney's Company.
  • Attend supervisor and management meetings to influence business partners to support and roll out loss prevention strategies.
  • Supervised, train and assist in selection of the unit's loss prevention staff of 29 employees.
  • Selected, trained, developed, supervised and evaluated loss prevention personnel within 20 assigned locations.
  • Analyze Loss Prevention and safety trends, make recommendations, and take action based on findings.
  • Supervised a team of hourly associates engaged in loss prevention activities and participated in their.
  • Conducted loss prevention safety and shrink audits in the distribution center.
  • Monitor the loss prevention and shortage control programs for the store.
  • Conduct loss prevention shrinkage reduction training meetings with pharmacists and personnel.
  • Trained and educated store staff on basic loss prevention methods.
  • Assisted in loss prevention training of all other associates.
  • Promoted to loss prevention supervisor within two years.
  • Supervised eight loss prevention officers in district.
  • Trained and supervised a loss prevention officer.
  • Supervised the Loss Prevention staff and oversee security within two facilities, consisting of 10 full time/on-call associates.

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7 Loss Prevention Jobs

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4. Cctv

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Here's how Cctv is used in Loss Prevention Supervisor jobs:
  • Apprehended and detained shoplifters by utilizing CCTV systems and undercover surveillance strategies.
  • Conducted investigations using CCTV and reviewing company production records.
  • Developed and implemented an Internal Investigation program consisting of Random Aisle Audits, Covert Camera placement and CCTV review.
  • Monitored CCTV's (check view system) to protect against theft, shoplifting, vandalism.
  • Performed regular asset protection via CCTV, performed maintenance on CCTV and all security devices.
  • Preserve relevant evidence, including but not limited to CCTV in all cases / investigations.
  • Investigate Internal Theft via CCTV, daily reports, and cash over/short reports.
  • Used closed circuit television (CCTV) cameras to monitor shoplifters before detaining.
  • Installed and maintained close circuit televisions (CCTV) and related security equipment.
  • Managed a Capital Expense budget of approximately $100K for CCTV systems.
  • Monitor the entire facility using CCTV while simultaneously performing dispatch duties.
  • Assist with new store design and CCTV placement and configuration.
  • Assisted with the installation of a CCTV surveillance cameras.
  • Surveyed building to identify CCTV needs to increase security.
  • Performed Closed Circuit Television (CCTV) investigations.
  • Performed surveillance of employees and customers using CCTV.
  • Managed CCTV Internal and External Productivity.
  • Monitor Multi CCTV camera; constant patrol of 220+ room hotel, parking lot, and outside premises.
  • Monitor store activities using a multi CCTV system.
  • Research of cash overage/shortage Merchandise Audits & Internal Investigations CCTV Monitor & surveillance Safety trainer & cordinator

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5. Inventory Shortage

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Here's how Inventory Shortage is used in Loss Prevention Supervisor jobs:
  • Conducted assessments of operational and inventory shortage control procedures, and Unit System Accuracy performance trends utilizing Company systems and reports.
  • Administered assessments of operational and shortage control procedures to monitor store compliance and inventory shortage in adherence to company policy.
  • Achieved inventory shortage goal by executing shortage control programs, physical security, and operational excellence.
  • Work with store personnel to identify inventory shortage opportunities and recommend solutions.
  • Detect report and resolve matters in the area of safety, inventory shortage, cash handling and theft.
  • Achieved inventory shortage goals 5 of 6 years in multiple stores.
  • Maintain acceptable levels of inventory shortage/ USA count.
  • Investigate theft and driver inventory shortages.
  • Review various exception reports to identify and resolve inventory shortage and USA opportunities.

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6. Internal Investigations

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Here's how Internal Investigations is used in Loss Prevention Supervisor jobs:
  • Conducted internal investigations and investigated fraudulent activity.
  • Conducted internal investigations, training for external apprehensions and monitored compliance of policies and procedures.
  • Conduct internal investigations of dishonesty in compliance with Company Ethical Standards and Apprehension Guidelines.
  • Conducted internal investigations to obtain information necessary to close pending theft cases.
  • Conducted internal investigations on integrity issues such as theft and vandalism.
  • Assisted with internal investigations under direction of Loss Prevention Manager.
  • Conducted internal investigations in partnership with District L.P.
  • Conduct internal investigations within area of detail.
  • Conduct internal investigations for suspected internal theft.
  • Coordinate internal investigations with company Investigators.
  • Conducted internal investigations of dishonest activities.
  • Focus on shoplifters and internal investigations.
  • Conduct internal investigations of dishonesty.
  • Conducted internal investigations and interviews.
  • Closed internal investigations by conducting interviews with 100% successful admission rate.
  • Conducted Internal Investigations 2015: 1 internal case totaling $610.00
  • Traveled district closing Internal Investigations under guidance of DLPM.
  • Identify employee theft and assist with internal investigations.
  • Conduct external and internal investigations; insuring company policies are enforced and followed.
  • Partner with my D.L.P.M with internal investigations.

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2 Internal Investigations Jobs

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7. Customer Service

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Here's how Customer Service is used in Loss Prevention Supervisor jobs:
  • Drive customer service performance and enforce quality control to higher benchmark levels and communicate best practices for performance improvement.
  • Provided quality customer service while professionally interacting with customers/borrowers, agents, attorneys, and insured's by telephone
  • Conducted weekly huddles and organized teachable moments to insure excellent customer service.
  • Attended weekly/daily calibration and production meetings to determine customer service enhancements.
  • Provided leadership and assistance with customer service related issues.
  • Participated in employee awareness through customer service.
  • Observed customers throughout the store via Closed Circuit camera to prevent shrink and maintain safety and customer service.
  • Answered all inbound calls to the Loss Prevention desk as well as the Main customer service line.
  • Offer the best customer service to customers to enhance their experience along with driving sales.
  • Implement the 3 ring and no blind transfer procedure for all customer service locations.
  • Maintained a perfect driving record while providing excellent customer service as driver and courier.
  • Honored with Customer Service and Team Leadership awards for workplace performance and achievements.
  • Provided world class customer service to all hotel guests.
  • Provide excellent customer service to all museum visitors.
  • Cross-trained and backed up other customer service managers.
  • Tightened store controls and increased customer service.
  • Provided excellent customer service to every customer * Developed and enhanced leadership abilities of future loss prevention employees under my charge.
  • Formulated plans regarding customer service and employees safety, emergency procedures, difficult customers and lost children.
  • Conducted store training for associates on loss prevention duties, and "customer service" responsibilities.
  • Monitor Cameras Secret Shop Customer Service Greet Customers Reciept Check Customer Relations .Supervise guards .Scheduling

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8. Company Policies

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high Demand
Here's how Company Policies is used in Loss Prevention Supervisor jobs:
  • Engage in preventative measures to mitigate potential conflicts; defuse disturbances in accordance with hotel/company policies.
  • Ensured all officers followed company policies and procedures.
  • Supervised and trained a 4 person team of loss prevention associates in company policies and procedures.
  • Conduct safety and fire inspections to monitor Store's compliance with company policies and procedures.
  • Ensured strict compliance with laws, regulations and company policies regarding loss prevention methods.
  • Conduct investigations for cases regarding employee theft and violations of company policies.
  • Conducted internal audits to ensure compliance with company policies and procedures.
  • Visit stores to ensure compliance with company policies and procedures.
  • Trained new guards to company policies and Loss Prevention procedures.
  • Established and implemented new company policies and procedures for same.
  • Ensured employees were in compliance with company policies and procedures.
  • Defuse disturbances in accordance with company policies and procedures.
  • Investigated incidents and reported based on the company policies.
  • Apprehended Shoplifters in compliance with Company Policies.
  • Adhere to all company policies governing apprehensions.
  • Help develop company policies and procedures.
  • Enforced company policies and procedures.
  • Maintained working knowledge of laws and company policies concerning arrest, search & seizure and evidence.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Drive company policies to highest standard.

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9. Emergency Situations

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Here's how Emergency Situations is used in Loss Prevention Supervisor jobs:
  • Assist guests/employees during emergency situations- Defuse guest/employee disturbances.- Resolve safety hazard situations.
  • Handled emergency situations including medical emergencies, accidents and other threats.
  • Maintained a calm and professional demeanor when handling emergency situations.
  • Aided in emergency situations impacting personnel, customers and property.
  • Assisted guests/customer and employees during emergency situations.
  • Assist guests/employees during emergency situations.
  • Maintained on-call status, remaining available for emergency situations 24 hours a day, 7 days a week.
  • Develop programs to address emergency situations that may affect the safety and security of customers and store personnel.
  • Respond to emergency situations; guest, employee, and hotel related.
  • React quickly to emergency situations and identify points of danger.
  • Responded to calls in both routine and emergency situations.
  • Assist guests and associates during emergency situations.
  • Assist guests, employees during emergency situations.
  • Handle emergency situations with poise and leadership.
  • Assess and assist in emergency situations.
  • Apprehend shoplifters, respond to emergency situations and react in a professional manner; all using good judgment.

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10. Security Personnel

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Here's how Security Personnel is used in Loss Prevention Supervisor jobs:
  • Communicated effectively with inside security personnel to ensure overall safety.
  • Supervised security personnel performance and security service improvement programs.
  • Conducted all interviewing and hiring of security personnel.
  • Provided direction and guidance to security personnel.
  • Trained and managed all security personnel.
  • Performed surveillance of property to prevent damages and protection of clients as the unarmed security personnel.
  • Manage security personnel, procedures, policies, and safety for the NW region.
  • Oversee security personnel and provide a safe work environment for associates and customers.
  • Motivate, coach, counsel and discipline all Security personnel accordingly.
  • Supervised a team of 6 security personnel during a given shift.
  • Develop employee morale and ensure training of Security personnel.
  • Schedule and maintained case files and trained security personnel.
  • Developed schedules for security personnel for each store.
  • Direct and coordinate in house security personnel.
  • Trained all Security personnel and maintained files and certifications Promoted shortage awareness and theft deterrence by conducting meetings.
  • Hire and Train New Security Personnel Noted and followed up on any unusual behavior.
  • Supervised the unloading of merchandise on a shipping dock Responsible for warehouse closing Supervised security personnel

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11. Retail Store

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high Demand
Here's how Retail Store is used in Loss Prevention Supervisor jobs:
  • Oversee 25 retail stores and pharmacies to improve internal controls, reduce opportunity for shrink and increase gross profit.
  • Monitor surveillance cameras for all retail stores and conduct investigations to prevent both internal and external theft.
  • Maintained security and safety for the retail store; trained motivated and supervised 5 loss-prevention staff.
  • Train and supervise over 15 loss prevention agents patrolling approximately 20 retail stores and boutiques.
  • Acted as undercover agent in retail stores to detect employee incompetency and dishonesty.
  • Monitored patron and employees at retail stores via closed circuit TV.
  • Operated Loss Prevention for a 135,000s square foot retail store.
  • Provide a high-profile presence in the 10,000 square-foot retail store.
  • Directed the loss prevention program for a retail store.
  • Provided security to retail stores at Valley Fair Mall.
  • Oversee loss prevention for 200,000 sq ft. retail store.

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12. Store Audits

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high Demand
Here's how Store Audits is used in Loss Prevention Supervisor jobs:
  • Conduct store audits to identify problem areas or procedural deficiencies.
  • Maintained operational and safety programs store audits.
  • Skilled with store observation cameras and computer systems related to internal and external theft, store audits, and excel programs.
  • Conducted store audits, Surface Audit, Health and safety walk to ensure proper procedures where being followed.
  • Conducted store audits to maintain operational best practices in loss prevention, safety, and key control.
  • Assisted with inventory, store audits, cash shortages, refunds/exchanges as well as other store issues.
  • Conducted monthly and yearly store audits and trained employees on proper procedures for theft and safety.
  • Conducted necessary store audits and inspections of operational, safety, and other shortage control procedures.
  • Maintain responsibility of equipment, schedules, and keep accountability of merchandise via store audits.
  • Conduct daily, weekly and monthly store audits in order to control cost and shrinkage.
  • Complete Obligatory Store Audits to ensure safety and shortage reduction.
  • Conducted daily, weekly, monthly and quarterly store audits.
  • Performed store audits and reviewed results with store managers.
  • Acquired extensive knowledge of conducting inventories and store audits.
  • Conducted store audits on a quarterly basis.
  • Managed the execution of store audits.
  • Conduct store audits and inspections.
  • Conducted daily,weekly, monthly Loss Prevention and Operational store audits to ensure compliance to our programs.
  • Conducted store audits and reviewed shrink from audit reports; developed shrink action plans, .
  • Conduct store auditsto identifyproblem areasor procedural deficiencies.

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13. Electronic Article Surveillance

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high Demand
Here's how Electronic Article Surveillance is used in Loss Prevention Supervisor jobs:
  • Maintained Electronic Article Surveillance tagging standards.
  • Monitor of CCTV system and tagging of merchandise using EAS (electronic article surveillance) equipment.
  • Supervised the store's Electronic Article Surveillance (EAS) and product protection programs.
  • Conduct Electronic Article Surveillance audits.
  • Oversee the Store's Electronic Article Surveillance (EAS) program.

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14. Osha

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high Demand
Here's how Osha is used in Loss Prevention Supervisor jobs:
  • Communicated and insured compliance with OSHA regulations.
  • Performed audits to make sure stores were OSHA compliant, as well as compliant with Banana Republic company policies.
  • Measured compliance with OSHA, DEA, State, and Local agencies through company policy and audit program.
  • Analyzed and coordinated operations to ensure full compliance with all company guidelines and to maintain full OSHA compliance.
  • Developed facility emergency procedures and served as the property OSHA, first aid and CPR training administrator.
  • Maintained OSHA record keeping and Loss Prevention files including customer incident reports and associate incident reports.
  • Provided annual safety training to all departments include CPR and First Aid and OSHA training.
  • Performed periodic fire, insurance, safety and OSHA inspections and conducting employee training.
  • Investigate accident reports and orientate new employees in company policies and OSHA standards.
  • Teach forklift and lift trucks safety classes as mandated by OSHA.
  • Assist in training of security teams, CPR and OSHA training.
  • Ensured store was compliant with all OSHA and fire safety guidelines.
  • Maintain injury and illness records, (OSHA Log).
  • Ensured store management involvement in maintaining proper OSHA standards.
  • Trained employees the aspects of OSHA compliance.
  • Managed OSHA compliant hazardous materials program.
  • Conducted OSHA and Loss Prevention Surveys.
  • Maintain compliance following OSHA standards.
  • Assure OSHA and client stringent safety regulations compliance.
  • drug testing, safety and OSHA training.

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15. Inventory Control

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Here's how Inventory Control is used in Loss Prevention Supervisor jobs:
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Completed audits of safety, operational and inventory control relevant procedures.
  • Conducted internal investigations in inventory control other policy violations.
  • Team with Inventory Control Department to minimize shortages
  • Prepared business plans, inventory control, personnel evaluations, training; monthly store business plans presentation and customer relations.
  • Managed a team of 4 personnel, responsible for the training and development as well as day-to-day inventory control operations.
  • Handle investigations, audits, cash shortage, shrink control, POS procedures, and inventory control.
  • Inventory control and audits for shortage control purposes and operational, assuring proper functioning of the building.
  • Strengthened compliance to policies and procedures related to theft elimination, safety, and inventory control.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Monitored theft, employee and customer, monitored shortage, and aided in inventory control.
  • Maintained and provided strategies for inventory control, cash audits and asset monitoring.
  • Performed daily, weekly and monthly audits to help with inventory control.
  • Conducted Audits on all stores to ensure safety and inventory control compliance.
  • Organized Inventory Control Counts to ensure Unit System Accuracy and Shortage Reduction.
  • Conducted risk control and inventory control meetings on a regular basis.
  • Inventory control, external theft protection and internal theft protection.
  • Inventory control and compliance regulation within the stores.
  • Conduct meetings on safety and inventory control.
  • Provide guidance for inventory control.

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16. Sales Floor

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Here's how Sales Floor is used in Loss Prevention Supervisor jobs:
  • Led, hired, trained, and retained 20-25 team members achieving daily replenishment and sales floor presentation goals.
  • Motivated a team of loss prevention and sales floor associates to identify and assist in external theft cases.
  • Audit merchandise placement on the sales floor to achieve minimum loss exposure while attaining maximum sales performance.
  • Identified and investigated internal and external theft through use of CCTV and sales floor surveillance.
  • Train and coach Loss Prevention team as well as all sales floor associates on I.D.
  • Utilized video review and physical sales floor awareness to initiate and lead internal theft cases.
  • Maintain a physical security presence on the Sales floor while interacting with customers.
  • Observed customers and associates by CCTV along with walking sales floor.
  • Monitor sales floor, parking areas, customers and employees.
  • Managed sales floor and controlled product inventory.
  • Help with awareness of sales floor.
  • Mitigate theft and fraud by monitoring activity on the sales floor and cctv system.

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17. Safety Program

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Here's how Safety Program is used in Loss Prevention Supervisor jobs:
  • Lead company loss prevention and safety programs and enforced company standards in relation to safety and security procedures.
  • Organized and executed professional training as well as provided expert oversight to store safety programs.
  • Coordinated safety programs/training, environmental waste program, and energy conservation program.
  • Assisted Loss Prevention Manager is managing safety program.
  • Monitored company safety programs for compliance.
  • Assist in meeting short and long range workers' compensation objectives by coordinating claims management and safety programs with Distribution management.
  • Plan, organize and supervise unit's loss prevention, emergency and safety programs in compliance with Company policies and procedures.
  • Administered and participated in the unit s shrinkage control, safety programs, Loss Prevention Test and Check Program.
  • Partner with DC management in keeping a safe environment per OSHA standards and promote participation in the safety program.
  • Contributed to the creation of a safety program catered the environment of BBB warehouses at different locations.
  • Managed the implementation and day to day execution of the store's shortage and safety program.
  • Plan, and organize the unit's loss prevention, emergency and safety programs.
  • Restarted safety programs - safety audits, emergency evacuation, trip hazards, shelter-in-place.
  • Led the stores safety program in reducing, customer and employee accidents.
  • Drive execution of store safety programs and validate company standards and policies.
  • Implemented safety programs based on the needs of the environment.
  • Managed and maintained the safety program.
  • Administer the Corporate Safety Program.
  • Manage shortage and safety programs.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.

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18. Theft Prevention

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Here's how Theft Prevention is used in Loss Prevention Supervisor jobs:
  • Provided professional development initiatives through weekly training seminars to update teams on best practices for theft prevention.
  • Position entails developing and implementing theft prevention.
  • Develop and implements theft prevention and shortage control programs for the store; participates in store safety and shortage control meetings.
  • Monitored Store compliance with Company policies and procedures on theft prevention, safety, inventory, and operational controls.
  • Resulted in helping employee to use theft prevention techniques, recognize trends, and to apply preventative measures.
  • Develop and implement theft prevention awareness programs addressing theft, safety, inventory, and shortage control.
  • Trained and coached LP and store associates on fraud, safety awareness, and theft prevention.
  • Implement and maintain awareness programs relating to shortage, theft prevention, inventory control and safety.
  • Developed and implement theft prevention programs, Inform Store Management of theft and shortage issues.
  • Adhere to and comply with store policy on theft prevention, safety, and inventory.
  • Supervised and trained all staff in operations, shortage, safety and theft prevention.
  • Help ensure low cost for customers and minimal loss to company through theft prevention.
  • Provided training to new and current employees in customer service and theft prevention.
  • Administer theft prevention, awareness, and deterrence programs in the store.
  • Operate a digital security camera system for theft prevention throughout the resort.
  • Trained Store Associates on Theft Prevention and Shortage Reduction Strategies.
  • Promoted safety and theft prevention in the work place.
  • Developed comprehensive theft prevention training for new hire employees.
  • Develop and implement theft prevention programs.
  • Assisted management with educating store associates on theft prevention.

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19. Apprehend Shoplifters

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Here's how Apprehend Shoplifters is used in Loss Prevention Supervisor jobs:
  • Provided undercover surveillance to apprehend shoplifters by using the powers to arrest procedures.
  • Deter and apprehend shoplifters along with investigating any possible dishonest employees.
  • Operate closed circuit television in order to identify and apprehend shoplifters.
  • Apprehend shoplifters using Closed Circuit Television Systems and floor surveillance.
  • Detect and apprehend shoplifters both externally and internally.
  • Apprehend shoplifters using Closed Circuit Television System.
  • Conducted surveillance to detect and apprehend shoplifters.
  • Recovered stolen merchandise and apprehend shoplifters.
  • Perform surveillance and safely apprehend shoplifters.
  • Apprehend Shoplifters as well as conducting internal investigations within the company, including fraud and theft.
  • Identify and apprehend shoplifters and confirm if it is ORC related.
  • Manage and assist with Asset protection and detect and apprehend shoplifters.
  • Detect and apprehend shoplifters and dishonest employees as per company guidelines.
  • Apprehend shoplifters that have stolen merchandise from the store.
  • Conducted surveillance of suspects and premises to apprehend shoplifters.
  • Apprehend shoplifters in accordance with guidelines.
  • Apprehend shoplifters Investigate dishonest associates.
  • Protect the assets of the company..investigate and apprehend shoplifters and dishonest associates..
  • Apprehend shoplifters Represent store during court cases Secured store and parking lot Supervised Loss Prevention associates
  • Apprehend Shoplifters ~Trespass and Prosecute apprehended shoplifters ~Fill out and File Reports on Incidents ~Monitor CCTV Cameras

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20. Company Standards

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Here's how Company Standards is used in Loss Prevention Supervisor jobs:
  • Stimulate company standards pertinent to safety and security procedures.
  • Maintain all apprehension/investigation records according to Company standards.
  • Emphasized company standards of professionalism and safety.
  • Communicate and enforce compliance with state and local laws while emphasizing company standards of professionalism and safety to all associates.
  • Enforce company standards in security and safety, as well as train new hires in loss prevention.
  • Provide ongoing coaching and training to department associates, and ensure adherence to company standards.
  • Achieved 95% success rate for 2009 on same-day offers required by company standards.
  • Monitored and assessed agent calls for compliance with FDCPA regulations and company standards.
  • Ensured compliance with all laws while emphasizing company standards of professionalism and safety.
  • Managed the store's shortage control programs ensuring compliance with company standards.
  • Enforce company standards as they relate to security and safety procedures.
  • Welcomed and acknowledged all guests according to company standards.
  • Conduct audits to ensure compliance with company standards.
  • Validate environmental compliance to company standards Drive execution of the company's internal and external theft and fraud strategy.
  • Complete saftey audits, walk potential shrink area's and monitor product protection daily to meet company standards.
  • Performed daily "walk-through" to determine that all departments were within company standards.

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21. Incident Reports

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Here's how Incident Reports is used in Loss Prevention Supervisor jobs:
  • Conducted preliminary and comprehensive investigations, incident reports and other administrative related duties.
  • Create all statistical and incident reports for presentation to District Manager
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Apprehended shoplifters, along with extremely detailed incident reports.
  • Processed and logged accurate and detailed incident reports.
  • Prepare detailed incident reports concerning matters incidents.
  • Apprehended/processed shoplifters and composed detailed incident reports.
  • Review apprehensions and incident reports.
  • Create and Maintain Facility Logs including building maintenance requests, company policy violations, and OSHA incident reports.
  • Complete incident reports and file them with District manager and the corporate office of Loss Prevention.
  • Review incident reports and ensure that they are written in a clear and concise manner.
  • Maintain and verify that all incident reports are submitted to Marriott Claims office through POLAR.
  • Completed all incident reports and attended court as needed.
  • Approve incident reports for other members of the team.
  • Prepared incident reports, and conducted follow ups.
  • Maintain all statistical and incident reports.
  • Completed incident reports to document all Security/Loss Prevention related incidents * Managed /created employee shift schedules.
  • Generated incident reports & Logs with Microsoft Words & Excel Maintained daily log of digital video recordings of CCTV.
  • Monitor CCTV and all exterior and interior cameras * Complete Daily Logs and Incident Reports
  • Trained and supervised team of loss prevention employees at large department store Investigated internal and external theft Handled all incident reports

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22. Company Assets

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Here's how Company Assets is used in Loss Prevention Supervisor jobs:
  • Investigated evidence of unlawful activity or activity contrary to policy or procedure relating to the security of company assets.
  • Protect Company assets by detecting, preventing and apprehending customers and associates who cause external/internal theft.
  • Maintain confidentiality of all proprietary information, company assets, Security/Loss Prevention and property reports/documents.
  • Protected company assets through activities in safety, inventory recovery and internal and external theft.
  • Coordinate and implement loss prevention and theft-prevention programs to assure protection of company assets.
  • Monitor customer and associate activity in the store for potential theft of company assets/merchandise.
  • Investigated shoplifting and cash shortages with successful apprehensions and recovery of company assets.
  • Conducted inventory and safety audits to protect company assets.
  • Supervised multiple store detectives in protecting company assets.
  • Investigated evidence of potential or actual inventory shrink, and loss of case, equipment or other Company assets.
  • Created Look Book audit program for Home design Studios to help monitor movement of company assets.
  • Develop and implement procedures for minimizing the loss of merchandise, money or company assets.
  • Protected against loss of company assets through training, policy and procedure.
  • Investigate suspicious activity and exceptions to prevent losses to the company assets.
  • Ensured security of company assets, including buildings, vehicles and supplies.
  • Protected company assets through the use of closed circuit television.
  • Safeguard employees and company assets.
  • Prevent loss of company assets through internal and external investigations monitor CCTV and exception based reporting systems
  • Assist Loss Prevention Manager in executing store surveillances to minimize the loss of merchandise or company assets.
  • Protect the company assets Arrest/prosecute shoplifters Present security awareness to store employees Prevent employee theft/shortages Training of loss prevention agents

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23. Store Awareness Programs

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Here's how Store Awareness Programs is used in Loss Prevention Supervisor jobs:
  • Monitored compliance with store awareness programs on theft, safety and inventory control
  • Developed and implemented store awareness programs addressing theft and safety.
  • Develop and implemented store awareness programs/inventory control.
  • Implement store awareness programs addressing theft, safety, inventory, and operational controls.

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24. Action Plans

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Here's how Action Plans is used in Loss Prevention Supervisor jobs:
  • Partnered with management on safety and security issues and developed action plans to mitigate recurrences.
  • Developed and implemented action plans to improve in areas of opportunity.
  • Developed and implemented strategies/action plans.
  • Compile and present monthly feedback forms on all direct reports with detailed action plans focusing on areas of opportunity.
  • Implemented a safety committee and action plans, which has significantly reduced general liability and worker's compensation costs.
  • Created action plans when first entering the department to bring employee engagement from 30% to 88%.
  • Analyzed Merchandise sales reporting and created action plans that drove profitable sales and continuous improvement.
  • Utilize this information to develop action plans based on each individual's strengths and weaknesses.
  • Assist in the development and implementation of Shortage Action Plans for top 5 shortage areas.
  • Reviewed profit and loss statements to develop action plans to reduce expenses and increase profitability.
  • Established and monitored action plans and controls in locations designated as high shrink stores.
  • Create action plans to present to management for use in maintaining procedures.
  • Assist in the development and implementation of shrink and safety action plans.
  • Direct steam members with motivation and goals to achieve action plans.
  • Coordinated with store management on action plans relating to loss control.
  • Partner with store management and develop action plans for shortage issues.
  • Create and execute action plans for both shrink and safety initiatives.
  • Assisted store in developing action plans.
  • Assembled emergency action plans e.g.
  • Analyzed shortage results and partnered with Store Management to formulate and implement effective preventative action plans.

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25. Ensure Compliance

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Here's how Ensure Compliance is used in Loss Prevention Supervisor jobs:
  • Investigated all safety incidents and implemented corrective measures to ensure compliance with all company polices and procedures.
  • Conduct physical examinations of property to ensure compliance with security policies and regulations.
  • Monitor employee activities to ensure compliance with protocol and identify internal theft violations.
  • Monitored operations to ensure compliance with the company safety program.
  • Performed account reviews, monitors, and audits to ensure compliance with internal, investor and United States Treasury guidelines.
  • Train and maintain employees knowledge on loss prevention and safety policy, procedure and standards and ensure compliance.
  • Work in conjunction with local, state and federal agencies and insurance underwriter to ensure compliance to requirements.
  • Managed Employees; Performed account review and audits to ensure compliance with internal control and investor requirements.
  • Hired and trained Loss Prevention Associates to ensure compliance with company policy and State Law.
  • Assign department duties, monitor progress to ensure compliance of SLA in all areas.
  • Initiated delivery audits to ensure compliance with the company's delivery policy.
  • Conduct department audits to ensure compliance according to Kohl's Best Practice.
  • Audit and inspect stores on daily basis to ensure compliance to standards.
  • Conducted monthly meetings to ensure compliance of all department policies and procedures.
  • Performed routine Loss Mitigation reviews including loan level to ensure compliance.
  • Know and ensure compliance with the Loss Prevention SOP's.
  • Work closely with our Legal department to ensure compliance.
  • Determined processes, and implemented special handling requirements to ensure compliance with investor/insurer regulations and processing timelines.
  • Promoted to Security Director Perform daily inspections and ensure compliance of hotel security and safety while patrolling.
  • Assess all regulatory initiatives (CFPB, Dodd Frank, Fannie/Freddie, OCC, FDCPA) to ensure compliance within each.

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26. Safety Audits

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Here's how Safety Audits is used in Loss Prevention Supervisor jobs:
  • Cash handling, process customer returns, inventory security and safety audits, internal and external incident resolution.
  • Performed safety audits and enforced the company safety policy.
  • Conducted monthly safety audits and meetings with management.
  • Perform weekly and daily safety audits to ensure that assigned stores are achieving a zero accident work and shopping environment.
  • Direct target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
  • Conduct safety audits, track hazard issues, communicate issues with area management personnel and suggest corrective measures 9.
  • Apprehend shoplifters, investigate internal theft, conduct register and safety audits, open and close the store.
  • Conducted varies audits including store audits, safety audits, and electronic article surveillance (EAS) audits.
  • Implement monthly safety audits and ensure all issues brought to attention are resolved in timely manner.
  • Conducted LP training classes for managers, as well as LP and Safety audits.
  • Conducted shrink and safety audits and created action plans to correct opportunities for improvement.
  • Reduced general liability claims by 50% through safety audits and training.
  • Performed safety audits and maintenance on DVR and camera systems.
  • Conducted safety audits and reported any and all safety hazards.
  • Passed 100% of all HAZMAT safety audits.
  • Completed all store reports and safety audits.
  • Complete safety audits and meetings.
  • Performed shrinkage and safety audits.
  • Conduct internal interviews Completed weekly shortage and safety audits.
  • Facilitated loss prevention audit programs including safety audits and electronic article surveillance (EAS) audits.

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27. Prevention Department

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Here's how Prevention Department is used in Loss Prevention Supervisor jobs:
  • Managed 3rd shift Distribution Center Loss Prevention Department while supervising 10 to 15 Loss Prevention Officers in day to day operations.
  • Supervised entire Loss Prevention department for a two-level store in the biggest shopping mall on the United States east-coast.
  • Worked with the Loss Prevention Department to help prevent shrink, and reduce Workers Comp & General Liability losses.
  • Trained all new hires for the Loss Prevention department in policy and procedures for that department.
  • Oversee the daily functions of the Loss Prevention department and report direction to Senior Management.
  • Developed all emergency procedures and training for the Loss Prevention department and resort.
  • Selected to represent Safety and Loss Prevention department on the Safety Committee.
  • Managed the Loss Prevention department and 4 direct reporting associates.
  • Hired and trained all staff for the Loss Prevention Department.
  • Maintained payroll and budget expenses within the loss prevention department.
  • Attend Pre-Conference meetings representing the hotel and Loss Prevention Department.
  • Overlooked the day-to-day operations of the Loss Prevention Department.
  • Started up Loss Prevention departments in 6 new facilities.
  • Managed the Loss Prevention Department in the store.
  • Supervised 20 employees in the Loss Prevention Department.
  • Organized weekly schedules for loss prevention department.
  • Prepare weekly Loss Prevention Department schedule.
  • Supervised approximately twelve associates in the Loss Prevention department in a high-volume consumer sales environment..
  • Increased external and internal loss prevention numbers by 50% (1995/96) Trained new detectives in Loss Prevention Department.
  • Represent the loss prevention department when needed in pre-con group meetings, incidents meeting Etc.

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28. Safety Inspections

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Here's how Safety Inspections is used in Loss Prevention Supervisor jobs:
  • Perform routine safety inspections, monitor patrols of property and notify management if violations are discovered.
  • Conducted safety inspections and communicated any hazards to key holders on duty.
  • Conducted safety inspections to ensure compliance with policies and regulations.
  • Conducted safety inspections and communicates hazards to store Management.
  • Conducted emergency response drills and safety inspections.
  • Performed daily and monthly safety inspections.
  • Conduct monthly inspections such as alarm tests, fire drills, safety inspections, cart inventories, and POS shops.
  • Set action plan on a monthly basis to maintain and drive awareness for opportunities found during the safety inspections.
  • Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
  • Conducted monthly Safety Inspections and covered/resolved issues found with Store Manager and Leadership Team.
  • Review general safety along with food safety inspections related to on usual basis.
  • Conduct daily weekly and monthly safety inspections of all fire controls and extinguishers.
  • Conducted safety inspections in accordance with company protocols and state laws.
  • Scheduled fire safety inspections annually and performed monthly panic door test.
  • Conduct weekly and monthly safety inspections and product protection audits.
  • Conduct daily safety inspections of the hotel and property.
  • Complete monthly fire systems safety inspections.
  • Conduct safety inspections and communicate hazards to keyholder on duty.
  • Conduct safety inspections and communicate hazards to key holder on duty Lead the stores Safety Program in cooperation with Store Management.
  • Conducted Food Safety/Safety Inspections for building KPI and Scorecard analysis, if needed created action plans for improvement.

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29. Kohl

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Here's how Kohl is used in Loss Prevention Supervisor jobs:
  • Trained in specific camera technology to help make apprehensions when a product is deliberately removed from Kohl's without permission.
  • Collected evidence when a shoplifter or dishonest associate had been apprehended for use in court while representing Kohl's.
  • Implemented Kohl s Electronic Database Reporting system, Google Email, Loss Prevention Management and Audit Web systems.
  • Communicate with other loss prevention peers within Kohl's and outside agencies to investigate and share intelligence.
  • Adhere to Kohl's five apprehension guidelines to insure proper apprehensions are made.
  • Prosecute shoplifters and attend all court proceedings on behalf of Kohl's.
  • Report to accidents throughout the building and exterior of Kohl's property.
  • Provided awareness regarding safety and shortage to all Kohl's associates.
  • Protect the assets of Kohl's by detecting and preventing shrink.
  • Opened three stores for Kohl's with little to no supervision.
  • Serve as Supervisor for Kohl's to protect their assets.
  • Testified in court on behalf of Kohl's.
  • Represented Kohl's in Court.
  • Acted as a representative for Kohls in Court for all shoplifting cases.
  • Worked in the area of Loss Prevention for Kohls Department Store.
  • Started out with the Kohl's in Mantua.
  • Resulted in companyadoption of the program and is now used by every LP Detective in Texas for Kohls.
  • Fox Valley Monitor store activity on CCTVs Insure Kohl's employees are conducting their jobs in an honest manner.

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30. Circuit Television Systems

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Here's how Circuit Television Systems is used in Loss Prevention Supervisor jobs:
  • Installed and operated closed circuit television systems.
  • Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.
  • Monitor closed circuit television systems on a daily basis.
  • Monitor closed circuit television systems, if applicable.
  • Monitored closed circuit television systems & Operated DVR.

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31. Store Safety

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Here's how Store Safety is used in Loss Prevention Supervisor jobs:
  • Perform in-store audits and identify internal loss* Identify and apprehend shoplifters* Provide store safety and security
  • Maintained store safety devices and conducted door security checks, daily/monthly/annually.
  • Worked diligently to provide store safety and physical security.
  • Executed daily operations of store safety.
  • Take care of audits, stock room safety and general store safety, perform internal and external investigations of theft.
  • Hosted weekly and monthly meetings in order to provide store management with updates regarding legal issues and store safety compliance.
  • Train and audit compliance to store safety standards (Code Adam, emergency exits, evacuation procedure, etc.)
  • Trained other store reps in customer service, store safety, and make sure they met the quality standards.
  • Teach, coach, and train associates on proper operational processes as well as store safety compliance standards.
  • Drive execution of store safety and environmental compliance, using data to identify trends that lead to accidents.
  • Performed multiple loss prevention audits, such as cash audits, monthly store safety and shrinkage audits.
  • Complete store safety and fire inspection audits to ensure store compliance with state and local ordinances.
  • Created and implemented loss prevention strategies to ensure store safety which resulted in reduction of loss.
  • Promoted to Manager of Store Safety following unprecedented reduction in accident claims at my stores.
  • Supported store operations by maintaining building security, fire codes and store safety.
  • Monitor footage from surveillance cameras and assess and maintains store safety.
  • Monitor and maintain all store safety / emergency procedures.
  • Lead and establish store safety teams

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32. Exception Reports

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Here's how Exception Reports is used in Loss Prevention Supervisor jobs:
  • Investigated, analyzed, and closed multiple internal cases using various exception reports and investigative techniques.
  • Assisted in developing exception reports with the home office analyst to identify internal theft activity.
  • Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Research and investigate exception reports for internal and external activities.
  • Managed District-wide program for exception reports.
  • Reviewed loss prevention exception reports.
  • Develop, Generate, analyze and research exception reports utilizing POSEM and the IFLPM to detect fraud and develop investigations.
  • Analyzed long/short cash report, gift card reports, cash refund reports, return reports, and exception reports.
  • Review and analyze store exception reports from EBR and other information provided by store systems.
  • Review weekly exception reports for suspicious theft activity and present findings to Loss Prevention Manager.
  • Conduct store level audits, utilizing exception reports and sales reports to identify loss.
  • Review and resolve daily exception reports and conduct weekly product cycle counts.
  • Investigate internal theft using exception reports, associate tips, and surveillance.
  • Utilized exception reports, surveillance, and employee tips to generate cases.
  • Generate exception reports on Aspect, and conduct research using RDW, ISP, SIM and other retail operations software.
  • Reviewed daily, weekly, and monthly performance exception reports to identify and develop internal cases.
  • Review exception reports Monitor PTZ, CCTV Apprehend shoplifters Recruited and hired new LP personnel

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33. Monthly Audits

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Here's how Monthly Audits is used in Loss Prevention Supervisor jobs:
  • Performed weekly and monthly audits to identify operational and internal shrink.
  • Conduct monthly audits * Conduct internal investigation.
  • Conduct monthly audits to ensure the management and employees are running the store according to business policy and Best Practices.
  • Conducted 15+ daily, weekly, and monthly audits in order to identify areas and opportunities for shrink.
  • Complete required daily, weekly, and monthly audits and inspections and provide accurate documentation of results.
  • Complete weekly and monthly audits in order to create a secure environment for all occupants.
  • Spearheaded weekly and monthly audits producing a recovery of thousands of dollars in theft.
  • Perform daily, weekly, and monthly audits to ensure store policy
  • Conduct daily, weekly and monthly audits for the store.
  • Conducted monthly audits to assist in the store's success.
  • Educate and enforce daily, weekly and monthly audits.
  • Conduct weekly/monthly audits of company programs for the store.
  • Operate CCTV, conduct store daily and monthly audits.
  • Preformed daily, weekly, and monthly audits.
  • Performed daily audits as well as monthly audits.
  • Perform weekly/monthly audits for the entire store.
  • Conducted monthly audits, and continually improved guest and employee satisfaction Retrieved and analyzed data for decision making.
  • Created weekly staff schedules Performed weekly and monthly audits of the store.
  • Perform weekly, monthly audits Work closely with area police and District Attorney's office Maintain safe environment for employees and customers
  • Protect all assets of the store * Reduced theft loss through internal and external investigations * Completed monthly audits and inspections

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34. Retail Crime

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Here's how Retail Crime is used in Loss Prevention Supervisor jobs:
  • Initiated and completed internal investigations and coordinated with law enforcement for organized retail crime investigations.
  • Partner with the Investigations Center by providing immediate intelligence related to Organized Retail Crime.
  • Specialized in internal investigation and organized retail crime.
  • Identify and investigate organized retail crime.
  • Worked with law enforcement agencies and outside retailers to reduce and apprehend external theft, fraud and Organized Retail Crime suspects.
  • Created pivot tables in monitoring Organized Retail Crime at a Regional Level that entailed averages, trends, and basic logging.
  • Lead Organized Retail Crime Investigator, Liaison and collaborated with law enforcement agencies for law enforcement on Organized Retail Crime cases.
  • Acted as a Liaison between Store Teams throughout the District and Market Investigators to Help Resolve Organized Retail Crime related Thefts.
  • Used internal systems to track organized retail crime groups/professional shoplifters and worked with local law enforcement to have them apprehended.
  • Work with Organized Retail Crime Manager to identify and combat external crime rings that are moving from district to district.
  • Worked with local and federal law enforcement agencies to investigate members of Organized Retail Crime (ORC).
  • Identify, Investigate, and resolve Organized Retail Crime/Fraudulent Theft trends and Internal Crimes.
  • Served as Organized Retail Crime Captain for all Kohl's Central Pennsylvania stores.
  • Educate store staff on Organized Retail Crime techniques, trends and preventative measures.
  • Worked with Organized Retail Crime managers to identify and combat external theft rings.
  • Experienced in investigating and/or prosecuting (ORC) organized retail crime cases.
  • Apprehend suspects involved in retail crime and investigate internal theft.
  • Worked closely with the Organized retail crime division central Jersey.
  • Organized Retail Crime Captain overseeing the San Diego Market.
  • Develop strategies and Conduct Organized Retail Crime blitzes.

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35. Safety Meetings

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Here's how Safety Meetings is used in Loss Prevention Supervisor jobs:
  • Reviewed safety issues of the store, responsibilities included preparing all accident reports, conducting safety meetings and implementing safety measures.
  • Conducted monthly safety meetings and inspections which included collaborating ideas for safety improvements; implemented ideas and analyzed effectiveness.
  • Facilitated safety meetings for senior management and loss prevention staff.
  • Participate & coordinate weekly subcontractor safety meetings.
  • Conducted Safety meetings and Implemented safety programs
  • Conduct safety meetings and provide associates with the knowledge to recognize suspicious behavior plus using customer service to detour possible theft.
  • Trained employees on proper safety procedure to reduce accident claims and conducted monthly employee safety meetings to further reduce claims.
  • Drive all company implemented activities such as safety meetings, accident reporting, safety week and safety day.
  • Chaired monthly safety meetings to ensure an aggressive safety approach was taken throughout the unit.
  • Conduct monthly Loss Prevention and Safety meetings with new and long term company employees.
  • Audited in-store functions, headed monthly safety meetings, tested alarm equipment as required.
  • Conduct monthly Loss Prevention and Safety meetings with store associates and management team.
  • Arranged and coordinated monthly safety meetings, and conference calls.
  • Required to conduct monthly safety meetings with store associates.
  • Led safety meetings on a monthly basis.
  • Coordinated training, shrink and safety meetings.
  • Conducted weekly Shrinkage and Safety meetings.
  • Conduct safety meetings and audits.
  • Scheduled and instructed monthly staff training/safety meetings Reduced weekly shrink by 20%

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36. Dishonest Associates

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Here's how Dishonest Associates is used in Loss Prevention Supervisor jobs:
  • Conducted investigations of dishonest associates suspected of stealing cash and/or merchandise resulting in dismissal from employment and/or prosecution.
  • Monitor for all internal and external theft activity, apprehend and prosecute shoplifters and/or dishonest associates.
  • Complete all statistical and incident reports -Deter return fraud Accomplishments -Apprehend dishonest associates and shoplifters.
  • Interviewed dishonest associates and detained suspected shoplifters for purpose of recovery and prosecution.
  • Conducted phone interviews with witness and dishonest associates to company guidelines.
  • Focused on external theft, dishonest associates, and operational inconsistencies.
  • Identified theft patterns within retail unit to identify dishonest associates.
  • Performed internal investigations of dishonest associates and policy violations.
  • Performed consistent research and surveillance of dishonest associates.
  • Detected and apprehended shoplifters and dishonest associates.
  • Interviewed dishonest associates throughout district.
  • Maintained outstanding relations with local law enforcement as well as 100% conviction rate for all shoplifters and dishonest associates.
  • Conducted internal investigations of dishonest associates, fraud, and conducted fact finding interview with store management.
  • Conduct surveillance of both external suspects and dishonest associates via CCTV and exception based reporting.
  • Created statistical logging of investigations of dishonest associates and trends at a District Level.
  • Installed Security Camera's and Security System, Apprehended Shoplifter's and Dishonest Associates.
  • Interview dishonest associates and conduct follow up for prosecution and civil demand.
  • Deter and monitor theft, apprehending shoplifters and dishonest associates.
  • Conduct Internal Interviews for Dishonest associates.
  • Reduce store shrinkage by conducting surveillance on potential dishonest associates as well as generating Ifind/Aspect reports, over/short reports.

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37. Police Department

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Here's how Police Department is used in Loss Prevention Supervisor jobs:
  • Created a business relationship with local police department called during apprehension of customers and/or associates.
  • Work closely with local Police Department to facilitate possible criminal prosecution.
  • Maintained relationship with East Brunswick Police Department.
  • Work closely with the Crete Police Department to in the processing of criminals who commit retail theft.
  • Led External Blitzes with partnerships with various police departments resulting in numerous habitual shoplifter and ORC arrests.
  • Conducted internal audits and investigated any suspensions of theft while working with the local police department.
  • Coordinated with the St. Louis Police Department and scheduled necessary secondary for all hotel events.
  • Apprehend shoplifters and work with Police Departments identifying shoplifters and Credit Card Thefts.
  • Maintained professional working relationships with outside agencies such as the police department.
  • Write detailed reports while working closely with the Houston Police Department.
  • Complete full and detailed reports for Kohl's and Police Departments.
  • Attend detective program with local police department to maintain partnership.
  • Developed great rapport with local Police Department and Court System.
  • Partner monthly with Police Department regarding theft and safety trends.
  • Create good working relationships with Local Police departments.
  • Partner with local police departments and prosecutor's offices..
  • Work with the Medford Police Department and other law enforcement agencies on case investigations.
  • Worked with local Police department on various cases (ie.
  • Managed all loss prevention issues for an average of 13 clubs Northern Ohio 1979 1992 Bratenahl Ohio Police Department
  • Awarded Best Loss Prevention Supervisor of 2011 CCTV Surveillance Daily reports Internal / External Apprehensions Great Communication with Sunset Valley Police Department

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38. Law Enforcement

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Here's how Law Enforcement is used in Loss Prevention Supervisor jobs:
  • Participated in court hearings and maintained a relationship with local law enforcement Skills Used Leadership
  • Formed strong local law enforcement partnerships to assist with evaded apprehensions and prosecution.
  • Prepared and reviewed all necessary reports in cooperation with local law enforcement.
  • Cooperated with local law enforcement during investigations of stolen items.
  • Work closely with Law Enforcement and respond to depositions/subpoenas.
  • Worked cooperatively with store and law enforcement personnel.
  • Worked with law enforcement and government in apprehension and prosecution of individuals who were alleged to have performed fraud and/or theft.
  • Have successfully built and maintained great standing relationships between the resort and local fire and law enforcement agencies.
  • Worked as a liaison between the company, local, state, and federal law enforcement agencies.
  • Conducted interviews and prepared case reports and coordinated with local law enforcement and courts on theft prosecutions.
  • Detained individuals are observed in the process of theft activities for apprehension by local law enforcement.
  • Foster partnership with store management and law enforcement achieving .25% below company inventory goal.
  • Coordinated with local law enforcement and public service organizations (i.e., Fire Departments).
  • Acted as a liaison between corporate office, law enforcement and property management personnel.
  • Conduct insurance fraud surveillance and work closely with local and state law enforcement agencies.
  • Collaborate with law enforcement to investigate and solve external theft or fraud cases.
  • Worked closely with various branches of law enforcement, i.e.
  • Prepared cases for referral to government agencies and law enforcement.
  • Served as liaison with law enforcement authorities.
  • Build partnership with local law enforcement.

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39. Operational Procedures

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Here's how Operational Procedures is used in Loss Prevention Supervisor jobs:
  • Develop and conduct unit specific training to ensure compliance with operational procedures; Directs Store Management regarding these areas of opportunity.
  • Defined, developed, wrote, and integrated operational procedures aimed boosting efficiency, productivity, and quality assurance.
  • Travel to other locations to train loss prevention supervisors and officers and assist with operational procedures.
  • Conduct audits/inspections of operational procedures, safety concerns and loss prevention procedures.
  • Conduct audits/inspections of operational procedures, safety issues, and other shortage control
  • Conducted audits of operational procedures to monitor shortage performance.
  • Conduct audits on operational procedures and quality control concerns
  • Conduct audits and assessments of shortage control and operational procedures to monitor store's compliance with company policy.
  • Conduct audits and inspect operational procedures, shortage control procedures and safety issues.
  • Performed system tests of alarms, audits, inspections of operational procedures.
  • Created training material and standard operational procedures for the company in regards to Loss Prevention.

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40. Surveillance Equipment

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Here's how Surveillance Equipment is used in Loss Prevention Supervisor jobs:
  • Implemented, installed and trained security staff on current surveillance equipment and apprehending possible suspects.
  • Directed installation of covert surveillance equipment, such as security cameras.
  • Conducted investigations using surveillance equipment and apprehended shoplifters.
  • Installed CCTV surveillance equipment for covert investigations.
  • Maintained records and surveillance equipment.
  • Monitor and oversee surveillance equipment.
  • Operate various types of surveillance equipment to including close circuit and other types of video equipment.
  • Detected and apprehended shoplifters both on and off site with the use of surveillance equipment.
  • Monitor interior and exterior activity of DC and parking lots via video surveillance equipment.
  • Monitored customer activities in the store for potential theft via in store surveillance equipment.
  • Maintain and operate surveillance equipment and review tapes daily for loss prevention.
  • Develop and maintain knowledge and use of CCTV surveillance equipment.
  • Conduct regular facility perimeter checks Monitor video surveillance equipment Ensure safety of the staff, and facility patrons.
  • Direct installationofcovert surveillance equipment, suchas security cameras.

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41. Alarm Systems

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Here's how Alarm Systems is used in Loss Prevention Supervisor jobs:
  • Monitored alarm systems to detect any unauthorized entries into protected areas..
  • Maintain and troubleshoot residential and commercial alarm systems.
  • Installed, maintained and repaired security equipment/alarm systems.
  • Monitor Closed Circuit Televisions and alarm systems.
  • Managed the security systems, Honeywell and ADT; coordinated with provider to ensure the proper functionality of alarm systems
  • Managed the companies physical security program, specifically the Best lock system, CCTV, Alarm systems and Safes.
  • Managed Fire Protection and Burglar alarm systems, including maintenance, service calls and inspections.
  • Monitor burglar and fire alarm systems; enforce company code of ethics and policy.
  • Test, maintain and troubleshoot EAS and alarm systems.
  • Maintained and monitored burglar and fire alarm systems.
  • Fire alarm systems Silent Night.
  • Alarm Installation/Service - Western Investigation and Security Services - Lubbock, Texas Plan and install residential security and fire alarm systems.

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42. Court Hearings

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Here's how Court Hearings is used in Loss Prevention Supervisor jobs:
  • Provided Prosecution with necessary documentation as well as testifying in court hearings.
  • Court hearings; attending hearings as required and maintaining positive relationships with local law enforcement.
  • Attend court hearings, weekly and monthly store compliance audits, review cashier statistic reports.
  • Participate in court hearings as required and maintain liaison with local law enforcement.
  • Attended court hearings in case of apprehending any criminal within store premises.
  • Filled out theft reports and went to court hearings when needed.
  • Prepare written and provide verbal testimony in criminal court hearings.
  • Attend court hearings for individuals who were charged with theft.
  • Represented store in all loss prevention related court hearings.
  • Attend Court Hearings on Kohl's behalf.
  • Represent hotel security at court hearings.
  • Involved proactively in court hearings.
  • Conduct internal investigations, Monitor cameras, Conduct routinely audits, Make apprehensions, attend court hearings, conduct trainings courses.

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43. Access Control

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Here's how Access Control is used in Loss Prevention Supervisor jobs:
  • Reduced security budget by implementing more effective scheduling to eliminate overtime and evaluating security vendor access control and CCTV contracts.
  • Conducted daily, weekly and monthly resort audits to include safety inspections, physical security and access control of visitors.
  • Maintained physical security of Distribution Center and Corporate Offices including Burglar/Fire Alarm system, keys/cores, and Access Control.
  • Provided field support for over 40 supply chain location s access control, CCTV, and burglary systems.
  • Restructured access control policy and procedures for Employees, Visitors and Contractors for more secured security.
  • Install, maintain and monitor the CCTV security camera systems as well as access controls.
  • Responded to Access Control (card reader) intrusion, panic alarms and duress alarms.
  • Operate, Program, and maintain CCTV, Access Control, and security systems.
  • Monitor access control for visitors, guests, and employees and assign access rights.
  • Monitored access control systems, including CCTV systems.
  • Oversee and maintain the hospitals access control system.
  • Access control, CCTV, electronic card reader.
  • Maintained access control of the building.
  • Monitored all access control to building.
  • Maintained Access Control System Win-Pak 2.0.
  • Observed and maintained access control, employee Id, fire/burglar alarm, and CCTV systems.
  • Manage and oversee all CCTV cameras, DVRs, Access Control, PVMs, and other equipment in building.
  • Access control for DHl facility Record events and respond to service calls as required by client Managed staff of guards assigned

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44. Audit Procedures

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low Demand
Here's how Audit Procedures is used in Loss Prevention Supervisor jobs:
  • Conducted training on the detection of potential dishonest employees, company audit procedures, and daily LP policies and procedures.
  • Updated loss prevention manual and audit procedures.

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45. Floor Surveillance

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low Demand
Here's how Floor Surveillance is used in Loss Prevention Supervisor jobs:
  • Conduct internal investigations as well as external investigations using CCTV and direct floor surveillance.
  • Conducted floor surveillance for customer shoplifting.
  • Conducted on floor surveillance by blending in with the customers and also on the cameras using the CCTV systems.
  • Utilized CCTV and on the floor surveillance to detect and apprehend shoplifters as well as any employee theft.
  • Use CCTV as well as floor surveillance to pick out any abnormal shopping habits, identifying booster bags/purses.
  • Prevent internal and external theft by utilizing multiple camera systems and proper floor surveillance techniques.
  • Monitored internal and external loss using CCTV, floor surveillance, and terminal variance reports.
  • Train and supervise Loss Prevention Officers to conduct surveillance utilizing CCTV and floor surveillance.
  • Conduct surveillance through closed circuit television (CCTV) and under cover floor surveillance.
  • Monitor Closed Circuit Television (CCTV) and conduct floor surveillance.
  • Monitor CCTV and conduct floor surveillance of customers and employees.
  • Perform floor surveillance as well as monitoring through CCTV.
  • Conducted surveillance on a CCTV system (Genetec) as well as on the floor surveillance.
  • Train associates on LP awareness _ External theft/ Floor surveillance _ Internal theft.

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46. Internal Cases

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Here's how Internal Cases is used in Loss Prevention Supervisor jobs:
  • Worked closely with departments leads to gather important information to investigate potential internal cases, clarify information, and distribute reports.
  • Identified, interviewed, and successfully closed 7 internal cases with within the first 6 months with the company.
  • Assist in the development of investigations based on audits, reports and CCTV findings for internal cases.
  • Led region in total amount of internal cases by uncovering 22 incidents of fraudulent activity.
  • Recognized for JCP Breaking Barriers for successful identification and closure of Internal Cases in 2011.
  • Identified fraudulent transactions and accounts, resulting in 8 prosecutions for internal cases
  • Testify cases of shoplifting and internal cases on court.
  • Maintained records of all external and internal cases.
  • Initiated and resolved internal cases of dishonesty Provided Profit plans for managers designed to reduce shortage
  • Averaged 4 internal cases a month, led home store to lowest shrink in region.

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47. Safety Procedures

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Here's how Safety Procedures is used in Loss Prevention Supervisor jobs:
  • Worked with Microsoft word/excel keeping records of production of Officers as well as company records and safety procedures/violations.
  • Collaborated with contracted company management to train employees on safety procedures in distribution center.
  • Train Security Officers (13 Officers) on safety procedures to prevent / minimize safety risk or litigation against the hotel.
  • Coordinate fire life safety, emergency training and employee safety procedures with GM, HR manager, and Chief Engineer.
  • Conducted loss prevention training classes for employees on policy standards, safety procedures, harassment prevention and shrink control.
  • Collaborated with other departments and hotels on creating new ideas for safety procedures for guest and associates.
  • Supervised and trained store employees to ensure company's loss prevention and safety procedures were being followed.
  • Assist in the training of store associates on proper safety procedures.
  • Trained all personnel on loss prevention and safety procedures.
  • Managed stores safety procedures in the 5 boroughs.
  • Instituted safety procedures to prevent fire hazards.
  • Implemented safety procedures for staff.

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48. Fraud Claims

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49. Performance Reviews

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Here's how Performance Reviews is used in Loss Prevention Supervisor jobs:
  • Conduct monthly department meetings, performance reviews and providing progressive discipline; created individual/unique personal development plans for each officer.
  • Organized quarterly performance reviews for possible incentives; Discussed corrective actions and expectation requirements.
  • Conducted counseling and performance reviews on Loss Prevention personnel.
  • Prepared and administered performance reviews and salary increases.
  • Hire and fire LP and store staff as well as writing performance reviews on the staff myself
  • Conducted performance reviews Accomplishments My team hit goal at 100% month to month.
  • Interviewed, hired, terminated, coordinated schedules, and evaluated performance reviews.
  • Managed loss prevention employee coaching, attendance and performance reviews.
  • Prepared and conducted all performance reviews and employee counseling sessions.
  • Trained officers, make schedules and carry out performance reviews.
  • Managed and performed daily and monthly performance reviews.
  • Conduct monthly performance reviews on each employee.
  • Performed performance reviews for Loss Prevention Agents.
  • Conducted performance reviews and feedback.
  • Prepared and administer performance reviews and salary increases Ensured proper procedures were carried out according to policies and legal requirements
  • Manage two Loss Prevention associates Responsible for writing and delivering Loss Prevention associate annual performance reviews.
  • Hanlded monthly and yearly performance reviews.
  • Developed and trained staff on areas of opportunities identified through compliance checks Interviewed, hired, conducted weekly/monthly staff performance reviews

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50. Store Personnel

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Here's how Store Personnel is used in Loss Prevention Supervisor jobs:
  • Managed loss prevention training program for store personnel and management to educate and heighten awareness of policies & requirements.
  • Assisted in the recruit, hire, and scheduling of other Loss Prevention Officers and store personnel.
  • Educate and motivate store personnel to attain shrink, common liability goals and workers compensation.
  • Work closely with store personnel to create a safe working and shopping environment.
  • Informed and updated store personnel on Loss Prevention Programs and participation results.
  • Improved store safety and created efficiencies by reducing store personnel's involvement in fraudulent transaction research.

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Loss Prevention Supervisor Jobs

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20 Most Common Skills For A Loss Prevention Supervisor

External Theft

21.3%

Safety Issues

18.3%

Loss Prevention

11.2%

Cctv

6.8%

Inventory Shortage

6.0%

Internal Investigations

4.0%

Customer Service

3.5%

Company Policies

3.1%

Emergency Situations

3.0%

Security Personnel

3.0%

Retail Store

2.8%

Store Audits

2.8%

Electronic Article Surveillance

1.9%

Osha

1.9%

Inventory Control

1.9%

Sales Floor

1.8%

Safety Program

1.7%

Theft Prevention

1.6%

Apprehend Shoplifters

1.6%

Company Standards

1.6%
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Typical Skill-Sets Required For A Loss Prevention Supervisor

Rank Skill
1 External Theft 16.9%
2 Safety Issues 14.6%
3 Loss Prevention 8.9%
4 Cctv 5.4%
5 Inventory Shortage 4.8%
6 Internal Investigations 3.1%
7 Customer Service 2.8%
8 Company Policies 2.5%
9 Emergency Situations 2.4%
10 Security Personnel 2.4%
11 Retail Store 2.3%
12 Store Audits 2.3%
13 Electronic Article Surveillance 1.5%
14 Osha 1.5%
15 Inventory Control 1.5%
16 Sales Floor 1.4%
17 Safety Program 1.4%
18 Theft Prevention 1.3%
19 Apprehend Shoplifters 1.3%
20 Company Standards 1.3%
21 Incident Reports 1.2%
22 Company Assets 1.2%
23 Store Awareness Programs 1.1%
24 Action Plans 0.9%
25 Ensure Compliance 0.9%
26 Safety Audits 0.9%
27 Prevention Department 0.9%
28 Safety Inspections 0.8%
29 Kohl 0.8%
30 Circuit Television Systems 0.8%
31 Store Safety 0.7%
32 Exception Reports 0.7%
33 Monthly Audits 0.7%
34 Retail Crime 0.6%
35 Safety Meetings 0.6%
36 Dishonest Associates 0.6%
37 Police Department 0.6%
38 Law Enforcement 0.6%
39 Operational Procedures 0.6%
40 Surveillance Equipment 0.6%
41 Alarm Systems 0.5%
42 Court Hearings 0.5%
43 Access Control 0.5%
44 Audit Procedures 0.5%
45 Floor Surveillance 0.5%
46 Internal Cases 0.5%
47 Safety Procedures 0.4%
48 Fraud Claims 0.4%
49 Performance Reviews 0.4%
50 Store Personnel 0.4%
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