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Lot manager skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical lot manager skills. We ranked the top skills for lot managers based on the percentage of resumes they appeared on. For example, 43.4% of lot manager resumes contained vehicle inventory as a skill. Continue reading to find out what skills a lot manager needs to be successful in the workplace.

15 lot manager skills for your resume and career

1. Vehicle Inventory

Here's how lot managers use vehicle inventory:
  • Maintain organization and appearance of 300 vehicle inventory on lot
  • Supervised incoming vehicle inventory and maintained organized catalog system

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lot managers use customer service:
  • Managed internal and external customer service to establish relations and oversee customer needs for towing services.
  • Enabled daily customer service and security/safety requirements.

3. Vehicle Delivery

Here's how lot managers use vehicle delivery:
  • Coordinated new vehicle delivery and vehicle resale pickups.
  • Ensured every vehicle delivery met dealership 100% standards.

4. Sales Lot

Here's how lot managers use sales lot:
  • Move units from building to sales lot using a forklift with efficiency and above average safety skills.
  • Make sure vehicles are in proper working condition and appearance before parked on the sales lot.

5. Customer Complaints

Here's how lot managers use customer complaints:
  • Handled money, customer complaints and other aspects of the business completely unsupervised.
  • Coordinated daily operations including daily morning staff meetings, addressed and resolved customer complaints.

6. Transport Vehicles

Here's how lot managers use transport vehicles:
  • Transport vehicles to and from various dealership in the state of Florida.
  • Inventory, lot/maintenance, Pick-up/Transport vehicles, car detailing

7. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how lot managers use general maintenance:
  • Performed general maintenance to facility daily, Responsible for detailing vehicle exteriors.
  • Shop general maintenance also was performed.

8. Serial Numbers

Here's how lot managers use serial numbers:
  • Confirmed inventory of vehicles, matching serial numbers from vehicles to invoices.
  • Compare serial numbers of incoming cars against invoices.

9. Dealer Trades

Dealer trades, also known as dealer swap, refer to the exchange of products between dealers while adhering to an agreement and industry standards.

Here's how lot managers use dealer trades:
  • Do vehicle trade-in appraisals according to company guidelines, perform dealer trades to neighboring Drive Time dealerships.
  • Conducted dealer trades of vehicles and accompanying documentation to other dealerships in the Central New York area.

10. Lot Attendants

Here's how lot managers use lot attendants:
  • Trained and managed 5 lot attendants and achieved significant improvements in their productivity.
  • Supervised a small team of lot attendants in daily operations Scheduled vehicles for routine maintenance and assured quality of completion !

11. BMW

Here's how lot managers use bmw:
  • Assisted with washing vehicles, cleaning the exterior and interior, for all new or returning BMW customers.
  • Oversee $2.5 million inventory of BMW and Mini automobiles.

12. Customer Vehicles

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Here's how lot managers use customer vehicles:
  • Detail and maintain all vehicles, stationary on the lot and including incoming customer vehicles.
  • Executed interior and exterior vehicle detailing for new, used and customer vehicles.

13. Nissan

Here's how lot managers use nissan:
  • Assisted sales departments for both Universal Nissan and Universal Hyundai by evaluating and appraising customer trade-ins.
  • Picked up and delivered vehicles to other Nissan dealerships throughout the region.

14. Hyundai

Here's how lot managers use hyundai:
  • Create advertisements for Hyundai & Lincoln.

15. Snow Removal

Snow Removal or clearing is the process of clearing and removing snow from one or more places, whether it be public streets, building private rooftops, gardens, public parks, or bridges. This is usually done with the ultimate goal of making travel and passage easier and safer for vehicles and people alike.

Here's how lot managers use snow removal:
  • Clean and maintain outdoor parking lots including snow removal daily for commercial leasing companies.
  • Snow removal and organization of vehicles in a snow storm.
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List of lot manager skills to add to your resume

Lot manager skills

The most important skills for a lot manager resume and required skills for a lot manager to have include:

  • Vehicle Inventory
  • Customer Service
  • Vehicle Delivery
  • Sales Lot
  • Customer Complaints
  • Transport Vehicles
  • General Maintenance
  • Serial Numbers
  • Dealer Trades
  • Lot Attendants
  • BMW
  • Customer Vehicles
  • Nissan
  • Hyundai
  • Snow Removal
  • Customer Relations
  • Inventory Control
  • Chrysler
  • RV
  • Delivery Receipt
  • Bank Deposits
  • Customer Delivery
  • Inventory Management
  • Building Maintenance
  • Car Sales
  • Condition Reports
  • Repair Orders
  • Sales Associates
  • Spare Tires
  • Car Dealerships
  • Lot Appearance
  • Oil Changes
  • Lot Management
  • Dealership Lot
  • Detect Damage
  • Lot Inventory
  • Auto Auctions
  • Stock Control Numbers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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