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Working at Louis Vuitton

Zippia score 4.1

Overview

SalaryRevenue

Reviews

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Louis Vuitton overview

Industry
Fashion
Revenue
$9.9B
Headquarters
Employees
19,000
Founded in
1854
Organization type
Private
Social media

Louis Vuitton is a retail company focusing on luxury fashion, handbags, and apparel. Founded in 1854in France, the company initially specialized in luggage before expanding its offerings. The internationally renowned Louis Vuitton monogram distinguishes its products, making it one of the most counterfeited luxury trademarks.

Led by CEO Bernard Arnault, Louis Vuitton boasts a diverse workforce of 19,000 employees and generates an annual revenue of $9.9 billion. The company is known for its inclusive environment, with a majority of female and ethnically diverse staff members. Though lacking in political diversity, employee retention is strong with an average tenure of 3.6 years. Competing against brands such as Boch Automotive, Hendrick Automotive Group, and Prada USA Corporation, Louis Vuitton maintains its status as an industry leader based in California.

Louis Vuitton's mission statement

To"embody unique savior-faire, a carefully preserved heritage and dynamic engagement with modernity and to represent the most refined qualities of western "art de Vivre" around the world to be synonymous with both elegance and creativity to blend tradition and innovation, and kindle dream and fantasy,to be creative and aim for excellence.

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2.7/5

Louis Vuitton employee reviews

Based on 6 ratings

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Louis Vuitton employee reviews

Louis Vuitton employee reviews
2.7/5

Based on 6 ratings

Work at Louis Vuitton? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Sep 2023
Pros of working at Louis Vuitton

Pay is better than most places, but not fair, artisans should make more than warehouse .

Cons of working at Louis Vuitton

Treat you like crap if you aren’t one of the chosen few, and they are usually the not so smart bunch!

Louis Vuitton benefits

Getting paid when they shut down, they don’t have a clue as to what they are doing!

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2.0
A zippia user wrote a review on Feb 2023
Pros of working at Louis Vuitton

Some of my coworkers are amazing

Cons of working at Louis Vuitton

Management tolerating poor performance employees

Louis Vuitton benefits

None none none none none

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3.0
A zippia user wrote a review on May 2022
Pros of working at Louis Vuitton

Great benefits, great people and great training tools

Cons of working at Louis Vuitton

No room to growth and exhausting schedule

Louis Vuitton benefits

Health insurance and PTO

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3.0
A zippia user wrote a review on Oct 2021
Pros of working at Louis Vuitton

Meeting new clients , making sales.

Cons of working at Louis Vuitton

Work life balance wasn’t the best at this job.

Louis Vuitton benefits

I enjoyed the employee discount.

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A reddit user wrote a review on Jul 2015
1) Do you like most (like 90%) of the designs or do you think they get away with making stuff that isn't actually that appealing just because they are Louis Vuitton and people *will* buy it for the status? A lot of LV stuff I've seen I don't know why anybody would want to own/wear it. (EG: [These three](http://ca.louisvuitton.com/images/is/image/lv/1/VE_DI3_AS/louis-vuitton-spring-2016-show--Men_RW_Show_Spring16_DI3.jpg?wid=612&hei=345) which yes was a fashion show but still. But from their actual line, [this outfit is pretty horrid, to me.](http://ca.louisvuitton.com/eng-ca/stories/mens-spring-summer-2015-collection#look11)) 2) Other than LV, if you ever wanted to go back into fashion/sales, what high-end designers/companies would you want to work for? 3) Was there a rule against you using your discount on the older clothes and then selling them online? I imagine so but was curious because you said your discount was for out of season stuff. 4) How often do you wear LV and other high-calibre fashions vs normal department store clothes? 5) How robust were their products? Ie were the pieces delicate and prone to rips, stiching coming loose, etc etc, or are the built to last? Thanks for entertaining me for a while!

No, I like maybe 10% of what we have, but tastes differ. I'm more of a conservative. For the really weird stuffs, funny you take those as examples as LV outfits have a reputation of being too eccentric, and runway designs are supposed to be just for show anyway. Our bags on the hand are criticized for being too old-fashioned. Status is definitely a big part of the reason, as always. People want to stand out, and some want it so bad they're willing to buy anything. Hermes, probably. I'm fascinated by the way they imbue their scarves with such vivid colors. Did you know most of their scarves are designed by just one guy and take more than 100 steps to make? And Tom Ford, because James Bonds. Sure, there are strict rules preventing that. We have limit on the number if items and total amount of money we can spend, and we have to state explicitly who we're buying for on the order form if not for own use. "A friend" won't cut it. All the time back then, because of discounts, company supplied clothing, and my initials being the same as LV so I can use it as ice-breakers at parties. Not so much now that I've left, but mainly because I mix in other high-end brands. One of the pitfalls of working in this industry it, you get addicted to luxury goods, and you can never get over it *sigh* They're all very well made. I got to visit workshops a couple times a year and got to try my hand at stiching a wallet once. It took me 30 min to do 10 stiches and another 5 to tidy up and finish the loose ends. That stuff is much, much harder than home sewing, and not because I didn't have much experience.

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A reddit user wrote a review on Jul 2015
Which schools or which studies did you attend before your job ?

I studied management in Paris, which probably helped.

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A reddit user wrote a review on Jul 2015
Why did you quit?

Just wanted to get out of sales and get an office job.

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A reddit user wrote a review on Jul 2015
Does the job require any other qualifications than say a regular clothe store? How did you get the job?

No, other than the part that you must look "fit" for the job, which means your general manners, not how you look, i.e you wouldn't stand out from the staff at the store. I got the job after a recommendation and several interview rounds.

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A reddit user wrote a review on Jul 2015
What was your work experience prior LV?

I was a student in Paris with some part time retail experience, full time sales after that, then a couple years as assistant manager at DFS, then LV.

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A reddit user wrote a review on Jul 2015
Did you receive items at discounted rates?

Of course, it's one of the perks, although it's for items of last season and older only.

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A reddit user wrote a review on Jul 2015
What does it take to be a sales associate for lv? Do they look for specific qualifications, and is there anything that would help you get hired?

The most important thing is previous sales experience. You also need to have a pleasant demeanor, understand etiquette and professionalism (i.e basic things like opening the door for customers on exit with a goodbye whether a purchase was made or not, not freak out and able to remain calm in the face of horrible clients etc). Extensive traveling also helps, since it shows you're comfortable dealing with strangers.

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A reddit user wrote a review on Jul 2015
What commission would you make? What's the youngest person to come in and buy a high priced item? What is the most money someone has spent on LV stuff at once at your store? Any shoplifting stories?

We don't have commission, only base salary. I had a 12 year-old girl swiping her father's card for a rainbow of baby bags worth $21.000 once, but there are kids barely able to walk fitted head to toe with more than that. The highest amount spent at my store at once by a single person is around $200.000, which happens quarterly. I've heard stories of millions in VIP rooms around the world. No interesting shoplifting stories since security is very tight and we have one on one service. We do have missing item as some tried to get crafty by slipping small accessories into purchased bags for a nice bonus, but those are resolved quickly with a camera check and a phone call. The threats of legal actions are very real for high value items.

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A reddit user wrote a review on Jul 2015
Do you get paid on how much products you sold?

There's a year-end bonus based on sales performance, but LV doesn't have commission if that's what you're asking. At least, most of the stores don't. Some small boutiques in malls and department stores have commission structure, but those are rare.

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A reddit user wrote a review on Jul 2015
Are you guys told/taught to "pre-qualify" customers as they walk in? I've walked in before all dressed up from a dinner in a shopping plaza and received awesome service. I've also walked in just bumming it while shopping and not even greeted/looked at.

Certainly not in training, and part of my job was to prevent that from happening. One of the things you learn very early on the job is that customers come in all sizes and shapes. A billionaire may walk in wearing nothing but shorts and sandals. Some ladies full of diamonds carrying $20.000 bags may have no disposable income of her own and just want to be gawked at. Still, sales staff are lazy, and some mental screening is unavoidable. If anything though, it mostly has to do with the way customers carry themselves. If you're confident surrounded by millions of dollars in merchandise, under the gazes of people in black suits among spotless glass surfaces, then no matter what you're wearing, you probably have money to burn. Plus your confidence makes you that much more approachable. Wearing nice clothes tend to give you that effect. If on the other hand a customer looks like he's a fish out of water surrounded by cats, a simple greeting from us is usually answered with a nervous wave of dismissal, "I'm just looking" kind of it. And since a sales associate have to attend to a customer once acknowledged until he/she leaves the store, you can see how some may want to avoid that scenario.

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A reddit user wrote a review on Jul 2015
How would you handle trophy wives who treat you like they own the place?

The same way I'd handle a difficult bowel movement: just grit my teeth and get it over with. Seriously though, there are ways to deal with them depending on their psychological profiles. For those with control issue who just like order people around, I ask them to list everything they want in the beginning and let them have a cup of tea by themselves while waiting, that calm their nerves. For snobby brat with bad parenting, a good stare down and/or a disapproving head shake from a motherly manager usually put them in their place. Some just want to be pampered with compliments and won't shut up till they get them. Insecure type can be shamed by a suggestion that they're wearing mismatched shoes / accessories which can turn them into the shyest kittens you've ever seen. Some have to be thrown out for security reasons. And of course, some just have to be endured, preferably with jack and coke.

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A reddit user wrote a review on Jul 2015
How do you respond to customers walking in with fake LV on them? Do you point it out, leave it, do you treat them differently?

We do not comment on the authenticity of items in clients' possession. In fact, even if you come in asking us explicitly to identify something as authentic or not, the best we can do is ask for the receipt and confirm whether that order exists in our system. This is to avoid awkward situations for all parties involved. If something is so clearly fake that I feel it's a sin not to point out, there are subtler way to do so, like guiding to customer to where the real items are on display so they can notice the difference, for example.

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The team at Louis Vuitton

  • The founders of Louis Vuitton is Review Louis Vuitton.
  • The key people at Louis Vuitton is Bernard Arnault.
Key people
Bernard Arnault

Louis Vuitton rankings

Louis Vuitton is ranked #47 on the Best Retail companies to work for in California list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Louis Vuitton salaries

Average Louis Vuitton salary
$39,829
yearly
$19.15 hourly
Updated March 14, 2024

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Louis Vuitton diversity

9.8
Diversity score
We calculated Louis Vuitton’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Louis Vuitton’s workforce.
Louis Vuitton diversity summary. Zippia estimates Louis Vuitton's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Louis Vuitton's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Louis Vuitton's workforce.
  • Louis Vuitton has 19,000 employees.
  • 60% of Louis Vuitton employees are women, while 40% are men.
  • The most common ethnicity at Louis Vuitton is White (49%).
  • 22% of Louis Vuitton employees are Hispanic or Latino.
  • 15% of Louis Vuitton employees are Asian.
  • The average employee at Louis Vuitton makes $39,829 per year.
  • Louis Vuitton employees are most likely to be members of the democratic party.
  • Employees at Louis Vuitton stay with the company for 3.6 years on average.

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Louis Vuitton financial performance

9.2
Performance score

Highest paying Louis Vuitton competitors

Compare Louis Vuitton salaries to competitors, including Boch Automotive, Hendrick Automotive Group, and Prada USA Corporation. Employees at Boch Automotive earn the highest average yearly salary of $50,807. The salaries at Hendrick Automotive Group average $43,969 per year, and the salaries at Prada USA Corporation come in at $43,075 per year.
RankCompanyAverage salaryJobs
1$50,8070
2$43,9690
3$43,0750
4$39,1800
5$36,0280
6$35,6140
7$35,5910
8$34,7730
9$34,5630
10$33,8960
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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Louis Vuitton, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Louis Vuitton. The employee data is based on information from people who have self-reported their past or current employments at Louis Vuitton. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Louis Vuitton. The data presented on this page does not represent the view of Louis Vuitton and its employees or that of Zippia.

    Louis Vuitton may also be known as or be related to Louis Vuitton, Louis Vuitton US Manufacturing, Louis Vuitton US Manufacturing Inc, LVMH and Louis Vuitton and Moet Hennessy.