Hotel Night Auditor jobs at Love's Travel Stops & Country Stores - 32 jobs
HOTEL NIGHT AUDITOR
Town Pump, Inc. 4.4
Big Timber, MT jobs
The Town Pump Hotel Group is looking for a motivated and outgoing HotelNightAuditor who will model our mission statement "Genuine Hospitality from genuine people committed to providing comfort and service." Town Pump is a growing company, with ever increasing opportunities for career growth.
As a HotelNightAuditor, you will:
* perform final checks of room charges and other transactions before audit, generate audit reports and records as outlined in audit procedures, and perform checks of audit reports as outlined in audit procedures.
* prepare credit card summaries and checks approval, prepare, and balance all reports required by management, and post room and tax revenues and any phone or other charges.
* perform check-in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and courteous manner, and be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room services.
* handle guest problems and complaints, serve as an information agent for hotel guests, perform a variety of clerical and office duties, and may be required to perform security checks and hall patrols.
* be responsible for daily execution of reservation checks to ensure that no revenue is lost by rooms that are not sold and that the hotel is not overbooked, prepare coffee and breakfast bar for guests if applicable.
* be thoroughly familiar with all emergency procedures concerning accidents, fires, bomb threats, illness of guests, and other incidents as outlined in the "Safety & Security" manual, must have first-hand knowledge of the physical layout of the entire building, responsible for accurate accounting of all guest rooms, and communicate pertinent information to co-workers and management.
* complete other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager.
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
$28k-34k yearly est. 7d ago
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HOTEL NIGHT AUDITOR
Town Pump, Inc. 4.4
Coeur dAlene, ID jobs
The Town Pump Hotel Group is looking for a motivated and outgoing HotelNightAuditor who will model our mission statement "Genuine Hospitality from genuine people committed to providing comfort and service." Town Pump is a growing company, with ever increasing opportunities for career growth.
As a HotelNightAuditor, you will:
* perform final checks of room charges and other transactions before audit, generate audit reports and records as outlined in audit procedures, and perform checks of audit reports as outlined in audit procedures.
* prepare credit card summaries and checks approval, prepare, and balance all reports required by management, and post room and tax revenues and any phone or other charges.
* perform check-in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and courteous manner, and be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room services.
* handle guest problems and complaints, serve as an information agent for hotel guests, perform a variety of clerical and office duties, and may be required to perform security checks and hall patrols.
* be responsible for daily execution of reservation checks to ensure that no revenue is lost by rooms that are not sold and that the hotel is not overbooked, prepare coffee and breakfast bar for guests if applicable.
* be thoroughly familiar with all emergency procedures concerning accidents, fires, bomb threats, illness of guests, and other incidents as outlined in the "Safety & Security" manual, must have first-hand knowledge of the physical layout of the entire building, responsible for accurate accounting of all guest rooms, and communicate pertinent information to co-workers and management.
* complete other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager.
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
$26k-31k yearly est. 9d ago
Hotel Night Auditor
Town Pump Convenience Stores 4.4
Idaho jobs
[Not translated in selected language]
The Town Pump Hotel Group is looking for a motivated and outgoing HotelNightAuditor who will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and service.” Town Pump is a growing company, with ever increasing opportunities for career growth.
As a HotelNightAuditor, you will:
perform final checks of room charges and other transactions before audit, generate audit reports and records as outlined in audit procedures, and perform checks of audit reports as outlined in audit procedures.
prepare credit card summaries and checks approval, prepare, and balance all reports required by management, and post room and tax revenues and any phone or other charges.
perform check-in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and courteous manner, and be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room services.
handle guest problems and complaints, serve as an information agent for hotel guests, perform a variety of clerical and office duties, and may be required to perform security checks and hall patrols.
be responsible for daily execution of reservation checks to ensure that no revenue is lost by rooms that are not sold and that the hotel is not overbooked, prepare coffee and breakfast bar for guests if applicable.
be thoroughly familiar with all emergency procedures concerning accidents, fires, bomb threats, illness of guests, and other incidents as outlined in the “Safety & Security” manual, must have first-hand knowledge of the physical layout of the entire building, responsible for accurate accounting of all guest rooms, and communicate pertinent information to co-workers and management.
complete other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager.
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
$26k-31k yearly est. 8d ago
Hotel Night Auditor
Town Pump Convenience Stores 4.4
Montana jobs
[Not translated in selected language] Job Title: HOTELNIGHTAUDITOR
The Town Pump Hotel Group is looking for a motivated and outgoing HotelNightAuditorwho will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and service.” Town Pump is a growing company, with ever increasing opportunities for career growth.
As a HotelNightAuditor, you will:
perform final checks of room charges and other transactions before audit, generate audit reports and records as outlined in audit procedures, and perform checks of audit reports as outlined in audit procedures.
prepare credit card summaries and checks approval, prepare, and balance all reports required by management, and post room and tax revenues and any phone or other charges.
perform check-in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and courteous manner, and be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room services.
handle guest problems and complaints, serve as an information agent for hotel guests, perform a variety of clerical and office duties, and may be required to perform security checks and hall patrols.
be responsible for daily execution of reservation checks to ensure that no revenue is lost by rooms that are not sold and that the hotel is not overbooked, prepare coffee and breakfast bar for guests if applicable.
be thoroughly familiar with all emergency procedures concerning accidents, fires, bomb threats, illness of guests, and other incidents as outlined in the “Safety & Security” manual, must have first-hand knowledge of the physical layout of the entire building, responsible for accurate accounting of all guest rooms, and communicate pertinent information to co-workers and management.
complete other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager.
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
$28k-34k yearly est. 8d ago
Hotel Front Desk Night Auditor
Dolce 4.4
Hollywood, FL jobs
Our property is seeking a nightauditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
$28k-34k yearly est. 60d+ ago
HOTEL NIGHT AUDITOR
Town Pump, Inc. 4.4
Red Lodge, MT jobs
Job Title: HOTELNIGHTAUDITOR The Town Pump Hotel Group is looking for a motivated and outgoing HotelNightAuditorwho will model our mission statement "Genuine Hospitality from genuine people committed to providing comfort and service." Town Pump is a growing company, with ever increasing opportunities for career growth.
As a HotelNightAuditor, you will:
* perform final checks of room charges and other transactions before audit, generate audit reports and records as outlined in audit procedures, and perform checks of audit reports as outlined in audit procedures.
* prepare credit card summaries and checks approval, prepare, and balance all reports required by management, and post room and tax revenues and any phone or other charges.
* perform check-in and out of guests, post payments and charges as necessary, be responsible for answering the hotel switchboard in a timely, efficient, and courteous manner, and be responsible for additional guest services, which may include airport transportation, minor maintenance, and additional room services.
* handle guest problems and complaints, serve as an information agent for hotel guests, perform a variety of clerical and office duties, and may be required to perform security checks and hall patrols.
* be responsible for daily execution of reservation checks to ensure that no revenue is lost by rooms that are not sold and that the hotel is not overbooked, prepare coffee and breakfast bar for guests if applicable.
* be thoroughly familiar with all emergency procedures concerning accidents, fires, bomb threats, illness of guests, and other incidents as outlined in the "Safety & Security" manual, must have first-hand knowledge of the physical layout of the entire building, responsible for accurate accounting of all guest rooms, and communicate pertinent information to co-workers and management.
* complete other duties as assigned by the Front Desk Supervisor, Assistant Hotel Manager, or Hotel Manager.
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
$28k-34k yearly est. 9d ago
Night Audit
Springhill Suites 3.6
Prescott, AZ jobs
We are seeking a friendly and professional Front Desk Receptionist to join our team on a part-time basis. As the first point of contact for our company, the ideal candidate will have excellent communication skills and a welcoming demeanor.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer and direct phone calls to the appropriate department or individual
- Manage and distribute incoming and outgoing mail and packages
- Maintain a clean and organized reception area
- Assist with administrative tasks as needed
Requirements:
- High school diploma or equivalent
- Proven experience as a receptionist or in a similar role
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and other basic computer skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and organizational skills
We are an equal opportunity employer and welcome applicants from all backgrounds. If you are a reliable and personable individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
$28k-33k yearly est. 8d ago
Night Auditor
Bally's Corporation 4.0
Baton Rouge, LA jobs
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The NightAuditor is responsible for guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, respond to all guest request, and act as communication liaison between the guests and all other departments. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, complete all hotelnightly audits, create and update reservations, review guest payments, deliver exceptional customer service to our internal and external guests, etc.
Responsibilities:
* Build guest and team member positive relations
* Participates in departmental and company meetings
* Ensure consistent high-quality service to all our team members and guests
* Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures
* Assigns guest accommodations in accordance with procedures and SOPs
* Answer phones within 3 rings while following the company phone script
* Accurately take messages for guest and initiate actions as needed
* Ensure proper ID and a form of payment is obtained during guest check in
* Create and update guest reservations upon request based on hotel availability
* Follows room availability and reports any issues to supervisor
* Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios
* Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation
* Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner
* Ensure to complete daily reports, audit and checklists in a timely manner
* Audit and balance accounts from the days shifts
* Verify and schedule wake up calls
* Prepare guests folios for next day check outs
* Auditing of room inventory
* Balance cash drawers and folios
* Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets
* Brings any problems to the attention of the manager or supervisor on duty
* Must proactively prioritize needs and effectively manage resources
* Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
* Performs related duties as assigned
Qualifications:
* High school diploma or equivalent required.
* Experience with hotel operating systems preferred.
* Previous experience with computers is preferred.
* Hotel Experience preferred.
What's in it for you:
* Top industry pay
* Tuition Reimbursement
* 401k with company match
* Comprehensive health packages
* Paid Time Off
Target Salary Range: $17.00 per hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
$17 hourly 38d ago
Night Auditor
Springhill Suites 3.6
San Antonio, TX jobs
Join our team as a NightAuditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours.
Benefits:
Night shift differentials
Weekly pay
Cross-training opportunities
Safe and quiet work environment
Responsibilities:
Process late check-ins and early check-outs
Reconcile and balance daily transactions
Prepare nightly audit reports for management
Ensure guest safety during overnight hours
Handle guest requests or emergencies professionally
$25k-30k yearly est. 7d ago
Front Office - Agent
Ensemble 3.7
Santa Rosa, CA jobs
Essential Duties and Responsibilities: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.
Fulfills guests' need, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt. Knowledge of main access roads to the hotel for directions.
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.
Maintains front desk area in a clean and orderly fashion.
Possesses and maintains thorough knowledge of hotel and area's attractions.
Completes all necessary paperwork; maintains files and records.
Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.
Performs other duties as assigned by manager.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Operational knowledge of Windows, e-mail software (preferably Outlook) and general knowledge of how to navigate the Web (for guest services such as maps/directions, information to local attractions, etc)
Other Qualifications: Prior experience in hospitality industry or equivalent preferred.
Commitment to excellence and high standards
Excellent written and oral communication skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Acute attention to detail
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Excellent customer service skills
Ability to understand and follow written and verbal instructions.
Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various backgrounds.
Bilingual skills a plus.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to sit; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. All employees are to maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
$38k-46k yearly est. 9d ago
Front Office - Agent
Ensemble 3.7
Carmel Valley Village, CA jobs
Responsible for providing superior guest service as it pertains to checking in/out our hotel guests; answering all incoming calls, reservations; daily accounting procedures; and concierge services in a gracious and professional manner. DUTIES AND RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Greets guests and checks them into resort following established procedures not limited to assuring all information is received and entered into computer, obtaining credit card for incidental expenses, issuing room keys.
Initiate courtesy call after check-in to ensure our guest is satisfied with accommodations and offer assistance with stay needs.
Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift.
Answers resort internal and external phone calls within three rings and provides information as needed.
Responds to guest questions in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, resort services, and safety. During calls provide gracious and efficient telephone service.
Anticipate guests' needs, respond promptly and acknowledge/greets all guests, however busy and whatever time of day.
Assist guest room reservations calls in a professional manner.
Assist with/and coordinate transportation requests for guests.
Bucket checks to be performed at the end of the day to verify pertinent data.
Check-in and check-out hotel guests in a gracious, professional, and friendly manner. Offer all arriving guest a welcome beverage.
Clean the work area at the end of the shift, ensuring all items remain in an orderly fashion. Report any office supplies that are low in stock to manager for reorder.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver).
Complete all items as listed on shift checklists including necessary paperwork; maintain files and records when needed.
Coordinate and performs timely wake-up calls to guests upon request.
Deliver world class guest service and build brand loyalty with each guest.
Deliver and track any guest messages, mail, fax, amenity, laundry, etc. and runs errands as requested.
Develop relationships with local service providers: babysitters, florists, hiking guides, transportation providers, etc.
Document maintenance and engineering needs in the front desk log and submit to Manager at the end of the shift.
Ensure proper credit card procedures are followed at all times to include credit card imprint, credit card authorization and guest signature on registration packets.
Interact positively with all levels/departments of the property.
Maintain complete knowledge at all times of: 1. Hotel amenities, services and hours of operation. 2. Room types, room numbers, property layout and décor. 3. Room rates, special packages, promotions and restrictions. 4. Daily hotel occupancy and expected arrivals/departures. 5. Room availability status for any given day. 6. Scheduled daily group activities.
Meet with departing shift to review completed and pending tasks, the day's activities and items for follow up.
Operate radio system following established procedures to relay in-house announcements/requests.
Participate in and lead continuous improvement efforts.
Performs clerical duties such as typing, proofreading, faxing and sorting mail.
Place newspaper orders on a weekly basis, review order daily to ensure quantity is sufficient.
Prioritize daily workload while maintaining appropriate response time.
Provide Concierge service, obtain a fluent knowledge of top restaurants, special events, local attractions, and guest amenities.
Provide graciousness, thoughtfulness & a sense of personalized service. Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.
Provide guest escort to their room, offering a detailed orientation of the property and their room. Offer information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
Review arrivals noting special requests, location preferences, and the designated VIP status. Review and prepare all next day guest reservations and the arrivals registration packets.
Support safe work habits and a safe working environment at all times. Maintain knowledge of emergency and safety procedures.
Take, record and relay messages accurately, completely and legibly.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven strong background in Guest Relations or Guest Services.
1-2 year previous experience in luxury resorts, preferred
Commitment to excellence and high standards
Strong organizational, problem-solving, and analytical skills. Ability to accurately compute and manipulate mathematical calculations.
Versatility, flexibility, and a willingness to work within constantly changing environment.
Ability to manage priorities and workflow.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
Demonstrated conflict resolution, problem solving and decision making skills.
Professional appearance and demeanor.
Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Bilingual skills a plus. Demonstrated verbal and written communication skills, as well as telephone etiquette skills.
Ability to effectively communicate with people at all levels and from various backgrounds.
Must provide valid document(s) to work in the US.
Must meet legal age requirements for the position.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 25 lbs.
Must be able to sit, stand and walk for long periods of time.
LANGUAGE SKILLS:
Must speak and communicate in English.
Must be able to clearly communicate with guests, management and coworkers.
CERTIFICATES & LICENSES:
Valid California Driver License is required.
$38k-46k yearly est. 9d ago
Night Audit
Earth Fare, Inc. 4.4
Asheville, NC jobs
The NightAuditor will ensure a comfortable, caring, and consistent stay by providing guests with a warm welcome. Provide efficient and effective front desk service in accordance with brand standards. * Ensure a delightful, seamless arrival and departure for our guests.
* Greets guest and processes hotel registration and other transactions.
* Keeps current on hotel accommodations, services and local attractions.
* Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction.
* Works with other departments as appropriate to arrange for services requested by the guest.
* Stays current with developments in the hotel by reviewing and updating the communication log.
* Prepares end of shift summaries and communications for management and other shifts.
* Makes reservations in accordance with hotel's yield management practices.
* Processes customer credit at check-in in accordance with hotel policy and data privacy policy standards.
* May be responsible for answering and fielding all calls to the hotel, both internal and external.
* Identifies and records special billing instructions and notifies Accounting.
* Obtains appropriate approvals and signatures for guest transactions.
* Follows hotel policy on cash banks.
* Maintains confidentiality of guest information.
* Responsible for night audit process and all required reporting.
$26k-31k yearly est. 21d ago
Front Office - Agent
Ensemble 3.7
Carson, CA jobs
Summary/Objective A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel. Their key duties include distributing room keys, registering guests, and verifying reservations. They are also tasked with helping guests with any questions or complaints.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Check in customers using computer programs and equipment and provide guests with directions to their room.
Answering phones and transfer calls accordingly.
Inform customers of all on-site amenities and any relevant information that is needed to use them.
Handle and resolve guest complaints.
Respond to maintenance requests from current guests and contact technicians to fix broken fixtures in guest rooms.
Stock and maintain gift shop area clean.
Invoice and bill guests for their stay and services used.
Communicate with guests to better understand their individual needs to provide them with the best service possible.
Competencies
Excellent communication and organizational skills.
Strong interpersonal and problem-solving abilities.
Highly responsible and reliable.
Ability to remain calm while under pressure
Ability to work cohesively as part of a team.
Work environment
Ability to stand for most of your shift.
Hotels operate 24/7 therefore schedules may at times fluctuate based on the needs of the business.
Standing, walking, bending, stretching, twist, or lifting as much as 25lbs. throughout your scheduled shift.
Required education and experience
At least one-year Front Desk Experience as Guest Services Agent, or two years' experience in the Hospitality field.
Experience with Marriott Full-Service PMS systems preferred.
High School or GED required
Associates degree in related or business administration preferred.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Security clearance requirements
Must clear background screening
Benefits
Employee Lunch
Flexible Schedule
Employee Discounts
EEO Statement
DoubleTree Carson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$37k-45k yearly est. 11d ago
Night Auditor
Under Canvas 3.9
Livingston, MT jobs
As a NightAuditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Key Responsibilities
Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Provide clear, accurate, complete, and timely communication
Eagerly seek opportunities to ensure guests have everything they need
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
$28k-34k yearly est. Auto-Apply 60d+ ago
Night Auditor
Under Canvas 3.9
Keystone, SD jobs
As a NightAuditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Key Responsibilities
Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Provide clear, accurate, complete, and timely communication
Eagerly seek opportunities to ensure guests have everything they need
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
$25k-30k yearly est. Auto-Apply 60d+ ago
Front Desk/Technician
Optical Outlets 4.3
Tampa, FL jobs
Job DescriptionDescription:
The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow.
Essential Functions
Attract and retain customers by providing unsurpassed customer service
Greet customers and explain the process and exam pricing in a transparent way
Check-in and pretest patients in an efficient and accurate manner
Ensure insurance is properly verified prior to Doctor encounter
Answer phones properly and in a timely manner
Assist in other areas of the office as necessary, including dispensing eyewear
Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction
Handle tasks such as adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact
Inform Office Manager of any office problems noted by staff, doctors, or patients
Perform all tasks assigned by Office Manager
Requirements:
Job Specifications
Typically has the following skills or abilities:
One to two years of experience in related field
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document patient visits
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify patient needs
Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment
Preferred Skills
Fluent in both English and Spanish
Working Conditions
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers
$26k-32k yearly est. 5d ago
Night Auditor
Under Canvas 3.9
Valle, AZ jobs
As a NightAuditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Key Responsibilities
Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Provide clear, accurate, complete, and timely communication
Eagerly seek opportunities to ensure guests have everything they need
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
$29k-36k yearly est. Auto-Apply 22d ago
Night Auditor
Under Canvas 3.9
Groveland, CA jobs
As a NightAuditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Key Responsibilities
Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Provide clear, accurate, complete, and timely communication
Eagerly seek opportunities to ensure guests have everything they need
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
$35k-43k yearly est. Auto-Apply 13d ago
Night Auditor
Under Canvas 3.9
Bryce Canyon City, UT jobs
As a NightAuditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Key Responsibilities
Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Provide clear, accurate, complete, and timely communication
Eagerly seek opportunities to ensure guests have everything they need
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
$30k-37k yearly est. Auto-Apply 14d ago
Night Auditor
Under Canvas 3.9
White Salmon, WA jobs
As a NightAuditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Key Responsibilities
Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Greet and check in guests at the reception desk, showcasing our amenities, and activities
Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests' needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Provide clear, accurate, complete, and timely communication
Eagerly seek opportunities to ensure guests have everything they need
Learn and share your knowledge of local culture, activities, and adventure activities
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Collaborate and interact professionally with guests and co-workers
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Customer focus and friendly
Solutions-oriented and attention to detail
Ability to work overnight shifts
Communication skills
Minimum two years of experience in Customer Service, preferably in hospitality or hotels
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
$36k-44k yearly est. Auto-Apply 60d+ ago
Learn more about Love's Travel Stops & Country Stores jobs