Founded in 2010, Genesys Impact is the nation’s leading technology solutions provider that makes schools smarter, governments more efficient, and businesses more competitive through customized solutions. Based in Washington, DC, Genesys Impact brilliantly integrates the cloud, devices, data, and reporting to maximize outcomes and simplify lives. While building strong, continuous relationships with our clients and the community, we recognize that our success is rooted in the professional and personal fulfilment of our most valuable asset-our employees.
Our diverse team of thinkers, doers, and problem-solvers creates the most innovative solutions to design, craft, and deliver solutions that meet the challenges of tomorrow. We believe technology can elevate underrepresented groups and make our world safer and more efficient for everyone. At our core, we know technology matters, but so does teamwork. Our culture is confident, continually challenging ourselves to fulfill the promise of innovation. But most importantly, we never stop pushing the limits of human ingenuity. Now is the time to join the Genesys team!
We truly invest in our own people by offering top notch, company-sponsored benefits to all team members. Flexible remote working arrangements, certification preparation classes, and industry conference networking are just some of the benefits that empower every member of the Genesys team to choose their own professional and personal journey to work-life balance.
Who We’re Looking For:
Calling all thinkers, problem-solvers, tinkerers, and innovators. We are always looking to add creative, ambitious, and talented people to our team. Does that sound like you? We’re seeking a motivated Telecom Technician with 2 years related experience to perform a wide range of repair and troubleshooting tasks to ensure client satisfaction. Our Telecom Technician will be responsible for installing, as well as helping Genesys Impact clients choosing and maintaining low-voltage systems and cables.
What You’ll Do:
Our Telecom Technician will obtain and maintain a thorough understanding of electronic systems including, but not limited to, fire alarms, temperature control, security, card access, intercom, clock, sound, and scoreboard systems. Reporting to the Project Executive, our Telecom Technician will assist in development and implementation of new procedures and providing training to new or existing staff as needed. A day in the life of the Telecom Technician consists of performing programming, data backup, and restoration functions for electronic systems, while providing labor and material estimates for electrical needs. The Telecom Technician will also conduct preventative maintenance inspections and initiate and track work orders.
What You Bring To The Table:
· A minimum of 2 years of experience in telecommunications or security
· High School Diploma, Bachelor preferred
· BICSI Certification preferred
· Organized, with great attention to detail
· Well versed in Excel and all MS Office Programs
· Strong and proactive communication (written, phone, and in person)
· Ability to work well with all levels of business partners
What We Offer:
· Salary Range: $55,000 –$65,000 commensurate with experience
· Free dental, and vision insurance for the employee. 75% cost sharing for Medical
· Opportunity to make an impact on a diverse team with decades of professional experience