Lowell Community Health Center jobs in Lowell, MA - 155 jobs

The Health Center received top-level Patient-Centered Medical Home recognition from the National Committee for Quality Assurance, Joint Commission accreditation, and recognition from the federal office of Minority Health as one of the top culturally competent health care sites in the nation. Having expanding and relocated to a new state-of-the-art facility as of December 2012, the Health Center has over 350 employees and over 62% of staff are bilingual. The Health Center's employees speak over 28 languages, and over 80 staff are trained in medical interpreting.The Health Center accepts most private insurances along with MassHealth, Children's Medical Security Plan, and Marketplace Qualified Health Plans. No patient will be denied health care services because of inability to pay. Job Description The Pediatrics Department Manager is responsible for ensuring the delivery of safe, effective and culturally appropriate care and services to our patients. The manager will work collaboratively with medical staff and other departments to ensure that the goals of the Health Center are accomplished. Responsibilities include, but are not limited to: Provide excellent customer service to all patients and staff; Develop and update departmental standard operating procedures; Manages the organization's pediatric immunization inventory levels; Coach, mentor and teach staff to ensure that they performing to their highest potential; Provide timely and relevant performance evaluations to staff in accordance with LCHC policy and supervisor expectations; Works with clinical lead to manage clinical workflow within the department; Work with departmental supervisors and leads to create and maintain appropriate staff and provider schedules; Establish an environment which fosters teamwork and open communication; Ensures that care coordination activities are being performed including obtaining documentation such as follow up of hospitalizations, ER visits, and other medical and behavioral documentation; Oversee the budget development and management of the department; Responsible for ensuring department achieves or surpasses visit volume and revenue projections. Qualifications The Department Manager will possess a Bachelor's degree in a healthcare/public health related area or equivalent years of experience. Registered Nurses with current CPR certification encouraged to apply. A minimum of five to ten years of experience in an ambulatory or inpatient clinical setting is desirable. A minimum of five years of management experience is required. Experience with an electronic medical record system is also desired. Bi-lingual candidates strongly encouraged to apply. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

JobID: 20225769 JobSchedule: JobShift: 3rd Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB) (SKILLED NURSING) Now Hiring - Licensed Practical Nurse - Wilmington, MA CareOne at Wilmington The Licensed Practical Nurse will be responsible for, but not limited to: Day-to-day coordination and oversight of the nursing process for residents assigned to his or her care. Direct and indirect provision of care according to each resident's nursing and medical plan of care and in accordance with state and federal regulations and accepted nursing standards of practice. Supervises administratively in the building assigned, Certified Nursing Assistants and licensed nurses of all staff of his/her respective discipline. Supervision follows all accepted state and federal guidelines for the respective discipline. Position Requirements: * Education Graduate from credentialed school of nursing * Certification/Licensure: Currently licensed as a nurse in the state of practice.

Based in the heart of downtown Lowell, Lowell Community Health Center is currently seeking a Spanish-Speaking Call Center Representative. The Health Center is a diverse, community-based health care organization with non-profit 501(c)(3) status. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. Having expanding and relocated to a new state-of-the-art facility as of January 2013, the Health Center has about 400 employees and over 62% of staff are bilingual. Job Description The Call Center Representative serves as the primary contact for patients and other customers and clients attempting to schedule an appointment, reach their provider or clinician, reach LCHC services and programs, and ask general questions about Lowell Community Health Center (LCHC). Project a professional company image through phone interaction. Call Center efforts will be coordinated with all departments including Family Practice and Prenatal Services, Women's Services, HIV Counseling and Testing, Inpatient and Outpatient Substance Abuse Services, Adult and Pediatric Medical Services, Nutrition and Health Promotion Programs. Responsibilities include, but are not limited to: Making appointments that patients request such as follow-ups, physicals, sick visits, nurse appointments, medication and health benefits appointments; Identify, research and resolve caller's issues using the computer system, and by bringing issues to call center coordinator; Complete call logs and reports; Perform welcome calls and document in the tracking of database; When required by Call Center Coordinator, prepare all necessary reports and updates. Qualifications A high school diploma, or equivalent is required; 2 years of progressive experience in call center environment and/or medical related field; Strong customer service and communication skills; ability to diffuse and resolve problematic situations; Ability to work effectively in high call volume environment; Computer skills necessary; Ability to fax and use via-email. Ability to utilize appropriate resource to respond to customer inquiries including questions/concerns about enrollment, eligibility, ID cards, clinic changes demographics changes, benefit coverage. Bilingual English/Spanish required. Some evenings and Saturdays required. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time, benefited Medical Interpreter (NOT PER DIEM). With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description The medical interpreter serves as an interpreter for patients and staff and supports the operations of the department. The interpreter uses, consecutive, simultaneous, and sight translation modes. Relays medical information between speakers of two different languages in compliance with all office and Lowell Community Health Center (Health Center) policies and procedures, particularly relating to patient confidentiality and informed consent, passing performance of competencies listed in the International Medical Interpreter Association (IMIA) Standards of Practice, and the Code of Ethics. ESSENTIAL DUTIES AND RESPONSIBILITIES: Helps facilitate successful delivery of services to linguistically diverse patients. Explains Health Center resources, office protocols, and limitations to providers, clinicians, and patients; makes appropriate referrals; serves as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes. Performs duties in a spirit of teamwork and cooperation. Adheres to Health Center policies on customer service. Understands the Health Center's approach of service delivery. Completes written translations as required in patient encounters such as filling out forms and medical instructions, and medication schedules; administrative translations such as letters to patients, documents, and patient materials. Supports the office operations by answering the phone, taking requests, calling patients to confirm appointments, documenting encounters on the interpreter tracking system, entering data, verifying and scheduling future appointments when necessary, general troubleshooting, filing, and photocopying. Utilizes on-line computer systems such as Outlook, the Health Center's Electronic Health Record, and other Health Center software. Works with special projects and other duties as assigned. Participates in staff meetings and completes necessary departmental reports Qualifications QUALIFICATIONS: Fluency in English and Portuguese, both oral and written, with a minimum of Advanced Mid proficiency level as evidenced through language assessment test results from a recognized body such as ****************************************************************************************** Ability to work accurately in consecutive mode and sight translate into and from working/ target language(s). Ability to use both languages fluently and accurately on all levels pertinent to professional needs. A minimum of 3-5 years of experience in a healthcare setting as a medical interpreter with strong medical vocabulary (including vocabulary of medical specialties) Bachelor's degree in any area related to science or human services preferred Proof of satisfactory completion of medical interpreter training - minimum of 40 hours High level of customer service and a positive approach Familiarity and ability to work with diversity of cultural/socio-economic backgrounds General knowledge of cultural backgrounds of patients to be served Good interpersonal, organizational, and time-management skills Knowledge of computer systems SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Strong linguistic skills: understands a variety of regional accents and linguistic styles and registers selects appropriate mode of interpretation for each situation interprets with highest degree of accuracy and completeness in consecutive, simultaneous, and sight translation modes self-corrects, understands own linguistic limitations, seeks clarification, and accepts correction notices cues from encounter participants regarding level of understanding and/or need for clarification possesses strong writing skills and understanding of translation process Strong cultural awareness competencies: understands language as an expression of culture, recognizes the underlying assumptions of each party about medicine, the encounter, the illness etc.; uses this understanding to empower patient and provider to better understand each other. intervenes as intercultural mediator when culture-bound messages compromise communication avoids generalizations and stereotyping uses culturally appropriate behavior and is able to choose appropriate time to clarify or interject by respecting the goals of the encounter possesses awareness of own personal values, beliefs and cultural characteristics, which may be a source of conflict or discomfort in certain situations, with the ability to acknowledge these and/or to withdraw from encounters when these may interfere with successful interpretation Strong interpreting skills: explains role of the interpreter to patient and provider (pre session) recognizes the complexity of the clinical encounter and added factor of linguistic barrier sets tone of the patient/provider encounter to manage spatial configuration and flow of communication to preserve accuracy and completeness, and to assess and address potential areas of discomfort for patient (age, gender of interpreter, no previous experience with interpreters) encourages and fosters direct communication between provider and patient maintains professional distance and integrity diffuses conflict between parties by remaining calm and impartial clarifies instructions, follow up steps in a diplomatic, effective manner Ethical competency: understands and abides by Health Center policies on patient confidentiality, informed consent, non-discrimination; abides by interpreters code of ethics and standards of practice Interpersonal and customer service skills: projects positive attitude about the department and the Health Center, and offers services to ensure positive experience works as a team with colleagues and providers addresses concerns raised during or after an encounter by encouraging provider to make appropriate referral and/or assisting with making of appointment with right resource and booking interpreter as needed Organizational skills: works well under pressure to manage stressful situations demonstrates flexibility to meet scheduling needs and often handles unpredictable changes exhibits sound judgment and confidence handles multiple tasks demonstrates attention to detail and accuracy Keeps time to all scheduled appointments- some evenings and weekends may be required to meet patient needs

Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description The Security Staff will protect the Staff, Patients and Property of Lowell Community Health Center by performing routine security duties as assigned. Essential Duties and Responsibilities The assigned duties and responsibilities include but are not limited to: Provide excellent customer service to all staff and patients Maintains watch of electronic surveillance system Maintains security presence with constant walkthroughs of 161 and 135 Jackson St. Responds to emergency calls as needed. Deescalate situations quickly and effectively. Communicate effectively with local authorities as needed. Maintains security of unoccupied space owned by the Health Center. Maintains all security equipment. Assists staff as needed in matters of security and safety. Notifies Maintenance Supervisor of needs for major repairs or unsafe conditions needing attention. Carry cell phone as required for off duty coverage of security emergencies. Responds as needed per on call rotation schedule. Provides ongoing training to staff via presentations both written and oral. Performs other job-related duties as required. Qualifications Previous security experience within a healthcare setting preferred. High School diploma, GED or equivalent. Employee will have high values regarding customer service and a positive attitude. Employee should be able to react calmly and effectively in emergency situations. Must be reliable and punctual everyday scheduled. Must possess the ability to read and effectively communicate in English. Reliable transportation required. Additional Information All your information will be kept confidential according to EEO guidelines.

Based in the heart of downtown Lowell, Lowell Community Health Center is growing and currently looking to hire talented clinical and administrative healthcare professionals. The Health Center is a diverse, community-based health care organization with non-profit 501(c)(3) status. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. Having expanding and relocated to a new state-of-the-art facility as of January 2013, the Health Center has over 350 employees and over 62% of staff are bilingual. Job Description Click here to APPLY FASTER: *************************************** The Health Benefits Advisor serves as the Health Center's primary contact for patient needs such as assisting patients in completing MassHealth and Health Insurance Assistance Program applications; providing information to insured, underinsured and uninsured individuals about coverage and about alternate financing and other financial assistance programs that may be available; and acting as an administrative resource to the health center and or billing staff when problems or questions with eligibility arise. Responsibilities include, but are not limited to: Screen and assist patients in applying for MassHealth, Commonwealth Care, Children's Medical Security Plan, Healthy Start, Health Safety Net and other applicable services to arrange needed coverage for medical services, via the Virtual Gateway system. Educate and inform patients about their responsibilities, the re-determination process and the importance of maintaining medical coverage. Conduct follow-up with patients to ensure that the process is complete and assist patients with enrolling into the Primary Care Clinician Plan (PCC) or a Managed Care Organization (MCO) health plan. Verify patient information and respond to patient requests. Maintain financial information and handle telephone inquiries regarding account balances while working closely with the billing department Attend department meetings and trainings as needed to maintain current knowledge of registration processes, health center systems and changes Work closely with the MassHealth Enrollment Centers as well as the local hospitals. Track and complete reports as needed Maintains current knowledge of registration processes, health center systems and changes. Where needed, provide cross -coverage and back-up staffing support to other functions of the Patient Service Center, including Health Benefits, Greeters and Registration services. Work Schedule is as Follows: Monday - Thursdays: 9:00am-3:30pm Qualifications High school diploma or equivalent, previous experience in a medical administrative or related position. Must have effective communication skills both verbally and written. Data entry, computer and phone skills are required. Knowledge of Health Care system and health insurance eligibility is required. Applicants who are Bi-Lingual in English and Arabic REQUIRED. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description SUMMARY The Outreach and Enrollment Coordinator serves as the Health Center's community contact for consumers enrolling in and maintaining access to coverage through public health insurance programs, providing information to insured, underinsured and uninsured individuals about coverage and about the availability of alternate financing and other financial assistance programs. The Outreach and Enrollment Coordinator helps consumers to be increasingly self-sufficient in navigating access to health care and maintaining coverage through outreach activities, community health screenings and other events. MAJOR RESPONSIBILITIES Qualifications KNOWLEDGE & SKILLS Must be able to work independently and possess good communication and interpersonal skills. Must be detail oriented and have the ability to multi-task. Bi-lingual in English and Spanish, Portuguese or Khmer required. EDUCATION / EXPERIENCE High school diploma or equivalent, previous experience in a customer service related position, preferably in a health care setting. Knowledge of Health Care system and insurance eligibility is a plus. Must have effective communication skills both verbally and written. Data entry, computer and phone skills are required. Must have experience working with diverse communities. Experience with community organizing and health education programs. Two years' experience in Community Outreach or other Human Services. Understanding of multi-cultural beliefs, practices and cultures. Additional Information All your information will be kept confidential according to EEO guidelines.

JobID: 20225634 JobSchedule: JobShift: 1st Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB) (SKILLED NURSING) Now Hiring - Maintenance Worker - Concord, MA Salary range: $15 per hour. Compensation will be based on, but not limited to, experience, qualifications, credentials, employment status, and work schedule. Facility: CareOne at Concord We are looking for a Part- Time Maintenance Worker to join our team! The Maintenance Worker is responsible for the day-to-day coordination and oversight of all aspects of the upkeep of the physical plant and its surroundings. This includes, but is not limited to minor plumbing, electrical, mechanical, and cosmetic repairs. Job duties include, but are not limited to: * Daily physical plant rounds, inspection of the facility for issues to be repaired. * Preventive Maintenance rounds of physical plant. * Minor plumbing, electrical, mechanical, and cosmetic repairs of facility and equipment within. Painting a must. * Perform daily plant rounds and make corrections to lighting and cosmetic issues as needed. * Check maintenance request logs books minimum 3 times a day and make appropriate corrections. * Perform other duties requested by staff and supervisors within facility, including furniture moves, equipment repairs, problem solving issues as needed. * Work closely with staff to improve quality of living quarters of residents. * Perform Preventive Maintenance rounds as assigned assessing different aspects of facility. * Perform any assigned special projects as designated by Maintenance Director. * Work closely with Maintenance Director to improve overall function of systems within facility. Position Requirements: * High School Diploma or equivalent * Minimum two years on the job experience. * Minimum one year construction or professional trade experience is preferred. * Experience with multiple hand and power tools preferred.

Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB (SKILLED NURSING) Now Hiring - Recreation Assistant - Brookline, MA Min-$15.00- Max-$16.00/hourly Compensation will be based on, but not limited to, experience, qualifications, credentials, employment status, and work schedule CareOne at Brookline The Recreation Assistant will be responsible for bringing fulfillment and quality of life to our residents in this role as an Activities Assistant. Assist in planning and implementing group and individual activities for the geriatric population. Job duties can include but are not limited to: 1. Plan, develop, organize, implement, and assist with the activity programs of this facility 2. Participate in discharge planning, development and implementation of activity care plans and resident assessments Position Requirements: High School Diploma or equivalent Must be able to work a flexible schedule with the ability to work evenings/weekends Previous experience in a Recreation/Activities position in long term care preferred Previous experience with dementia activities preferred

Based in the heart of downtown Lowell, Lowell Community Health Center is currently seeking to recruit Medical Assistant and Nursing STUDENTS for externship and clinical rotation opportunities. Submit Application of Interest Here: *************************************** or call Recruiting Coordinator- ************. To learn more about the Health Center itself please follow this link: ************************ Job Description As a student, you will have the opportunity to be placed in one department or rotate in several clinical areas including, but not limited to : Adult Medicine, Pediatrics, Family Medicine and OB-GYN. Here you can put into practice what you have learned from school, gain hands-on experience, and interact with our very diverse staff and patient population. Students will receive training, mentoring and coaching from our experienced and trained staff. Additional Information Founded in 1970, Lowell Community Health Center's mission is to provide caring, quality and culturally competent health services to the people of Greater Lowell, regardless of their financial status; to reduce health disparities and enhance the health of the Greater Lowell community; and to empower each individual to maximize their overall well-being. No patient is denied health care services because of the inability to pay. With over 400 employees, Lowell Community Health Center is a diverse, community-based health care organization. It has also been recognized as on the Top 10 list of largest employers in the Greater Lowell region. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff is trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. • More than 88% of Lowell CHC patients are low income, and 46% are best served in a language other than English. • Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 15,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children. • Our on-site Pharmacy serves health center patients and others in the community.

Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description SUMMARY Support daily functions within the Patient Accounts department ensuring accurate and timely billing and posting of insurance and patient payments. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: • Initial review of encounter fonns • Review encounters for completeness and accuracy • Communicate inaccuracies to other departments within LCHC as necessary • Encounter tracking; both in-coming and outgoing • Charge entry of encounter forms • Review end of day reports for corrections • Post insurance and patient payments on a timely basis • Prepare and process manual insurance claims • Respond to patient inquiries; direct to appropriate personnel as necessary • Provide patients with insurance benefit interpretations • Prepare, review and send patient statements • Evaluate patient's financial status and establish budget payment plans. Follow and report status of delinquent accounts. • Review accounts for possible assignment and make recommendations to the Director of Patient Accounts. Prepare infonnation for the co11ection agency. • Participate in educational activities and staff meetings. • Maintain strictest confidentiality; adhere to all HIP AA guidelines/regulations • Other duties as assigned SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The listing below represents the knowledge and skill required for this position. Must have the capability to work with deadlines, work independently as well as part of a team. EDUCATION High School diploma or equivalent EXPERIENCE/SKILLS: Previous data entry experience required. Medical billing experience desired but not required. Previous Knowledge of CPT-4, HCPCS, JCD-9 codes, medical tenninology a plus. Data entry, computer, and phone skills required. Must be well organized and detail-oriented. PHYSICAL DEMANDS: Requires sitting and standing associated with a nonnal office environment. Manual dexterity needed for using a computer keyboard. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needed. Additional Information All your information will be kept confidential according to EEO guidelines.

Lowell Community Health Center proudly provides access to high quality, affordable health care to children and adults of all ages - regardless of their ability to pay. The Health Center has served the communities of greater Lowell since 1970 and has grown to include many specialty services in addition to comprehensive primary health care. Health Center patients may choose a primary care physician, nurse practitioner or certified nurse midwife from our team of more than 40 board certified medical providers. Behavioral health services are integrated into the care provided at the Health Center. Patients are able to schedule visits with certified mental health professionals working at the Health Center. Our employees speak 28 different languages, and at least 40 staff are trained medical interpreters. Lowell Community Health Center is committed to delivering exceptional care that improves the health of the patients it serves through prevention, treatment and education. Our Mission Lowell Community Health Center's mission is to provide caring, quality and culturally competent health services to the people of Greater Lowell, regardless of their financial status; to reduce health disparities and enhance the health of the Greater Lowell community; and to empower each individual to maximize their overall well being. Job Description As a central member of the patients' multidisciplinary heatlh care team, the Complex Care Manager (CCM) will be a Registered Nurse who identifies and engages patients with a focus on improving patient experience, improving health and reducing costs. Care management of complex patients is the deliberate organization of patient care activities to facilitate optimal delivery of health care services. Organizing care involves a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's health needs. This is managed by the effective exchange of information among all participants on the care team, including the patient. Complex care management involves the oversight and coordination of care delivery targeted to high risk patients with diverse combinations of health, function and social problems. Excellent interpersonal skills, patient engagement skills and the ability to work indenpendently and collaboratively are key requirements of the role. Provide care management services for highly complex patients within the health center. Utilizing a high-risk patient registry and Primary Care Provider (PCP) input, the Complex Care Manager will identify the patients, perform risk stratification and conduct comprehensive assessments. The CCM will then work with the care team, and also independently, to develop a comprehensive, proactive, evidenced-based integrated care plan (ICP). The CCM will be responsible for managing an active case load, as well as maintaining a registry of complex patients.The Complex Care Manager is responsible for working with patients to identify strengths and barriers and develop an individualized, patient-centered plan of care. Essential Duties and Responsibilities The assigned duties and responsibilities include, but are not limited to: General Identify patients with medical, behavioral, functional and social complexity. Perform risk stratification and maintain a patient registry for identified complex patients. Assess the healthcare, educational, functional, psychosocial needs of the patient/caregiver. Develop a comprehensive individualized ICP, in collaboration with the patient/family and care team. Continually monitor the care plan and revise as indicated. Comprehensive assessment to include bio-psycho-social-spiritual-cultural. Addresses psychosocial barriers to health and optimal self-management. Coordination and collaboration with primary care team. Monitor adherence to treatment plans, self-monitoring, scheduling necessary appointments. Assess, and provide support for, patient self-management. Maintain all required documentation of activities. Provide consistent communication to the care team to evaluate patient/family status. Closely supports patient through transitions of care. Attend medical and specialty appointments with patient when appropriate. Collaborate with PCP and others on the health care team to ensure flow of important information to include regular updates to the care team via case conferences, e mail or phone. Facilitates interdisciplinary consultation on patients' behalf through participation in PVP rounds, team meetings and clinical reviews. Facilitates complex care clinical review meetings. Medication reconciliation and referral to pharmacy resources as appropriate. Assists patients when necessary in placing calls, completing applications, and advocating for available services. Assists in coordinating activities with Community Health Workers (CHWs) Ensure information and reports clearly describe progress. Coordinate care through collaboration with the care team. Implement care using evidence based clinical guidelines. Attend appropriate staff and community meetings, such as, daily huddles, CCM meetings as scheduled and case conferences as needed. Participate in Quality Improvement activities as assigned. Assumes any and all duties and responsibilities consistent with above and as assigned. Qualifications Knowledge Current Massachusetts license as a Registered Nurse required. CPR Certificate required. Bachelor's degree in Nursing required.Master's degree strongly preferred. General computer knowledge: Microsoft Outlook, Office, Excel. Use of Electronic Medical Record required Experience 1-3 years of experience working as a Registered Nurse in an ambulatory care setting required. 1-3 years of experience working with people affected by HIV preferred. Care management, or similar experience with special populations, preferred. Additional Information All your information will be kept confidential according to EEO guidelines.

Based in the heart of downtown Lowell, Lowell Community Health Center is currently hiring for a Health Data Analyst within in Clinical Informatics Department With nearly 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of January 2013. The Health Center is a diverse, community-based health care agency. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Job Description As an integral part of the Clinical Informatics department, the analyst will support the manager by providing clinical quality analysis to support the promotion of improved service and clinical outcomes. Essential Duties and Responsibilities Provide excellent customer service to staff and patients. Understand programs and evaluate EHR documentation to assess areas for improvement in patient level and clinical level data documentation and reporting. Collect and analyze data from our electronic health record (EHR) system (eClinicalWorks), to facilitate ongoing improvement in the provision of care across all direct patient care services. Design specifications for new reports.Modify existing reports as necessary. Validate new system reports. Facilitate the coordination, collection, and analysis of process and outcome data, for frequent reporting of clinical related data. Assist in developing systems and procedures to deliver quality metrics to clinical users when needed. Present product and analyses to internal and external stakeholders as required. Represent the organization at external meetings and events as needed. As a good steward of the data, work to ensure appropriate use and understanding of clinical data provided. Be able to keep abreast of professional information and technology through workshops and conferences. Work on assigned projects as needed, such as the Children's Mental Health Initiative (CMHI) Project. Qualifications The Health Data Analyst will possess a bachelor's degree in health IT, business or a healthcare related field. Training in Health Informatics, allied health, or other related field is preferred. A master's degree is desired but not required. A minimum of three years working in a healthcare setting is desired. Exposure to electronic health record system reporting tools is highly desired. Must have experience in Microsoft Access and Excel. Experience with database applications to perform data analysis is ideal. This position is grant funded for the first 1.5 years, then will be budgeted for by Clinical Informatics. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

Based in the heart of downtown Lowell, Lowell Community Health Center is growing and currently looking to hire talented clinical and administrative healthcare professionals. The Health Center is a diverse, community-based health care organization with non-profit 501(c)(3) status. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. Having expanding and relocated to a new state-of-the-art facility as of January 2013, the Health Center has over 350 employees and over 62% of staff are bilingual. Job Description Full-Time, Salaried: 40 hours/week (Not Fee-For-Service) The Clinician will be responsible for completing outpatient intake assessments over a period of one to three individual assessment sessions. Upon completion of the assessment, the Clinician will present each case to the BHS multi-disciplinary treatment team. Other responsibilities include, but are not limited to: Work in tandem with the BHS Care Coordinator to schedule intake/assessment appointments for individuals referred for Outpatient Behavioral Health Appointments; Complete the bio-psycho-social assessment; Complete the TB and HIV Risk Assessments; Complete the Basis 24 and/or CANS as clinically indicated; Collaboratively develop a treatment plan; Complete a discharge note and/or summary as clinically indicated; Provide appropriate supported referrals for individuals not appropriate for outpatient BHS services; Develop and facilitate one outpatient treatment group and complete all required clinical documentation. To perform this job successfully, the individual must be able to read, and write proficiently in English. Qualifications One to three years of experience pediatric mental health. Individual must be able to complete behavioral health assessments and diagnosis. Master's Degree in Counseling related field required. LMHC or LCSW or LICSW or LMFT required. Bi-Lingual candidates strongly desired. Loan Repayment Eligible. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description This position combines administrative abilities and Substance Use Disorder (SUD) recovery coaching responsibilities in an outpatient setting. This position helps promote and maintain a well-coordinated and efficient operation in an atmosphere that promotes a positive and professional experience for our patient population. The OBAT SUD Recovery Coach performs a variety of clinical support functions to facilitate the smooth flow of operations. As an integral member of the patient care team, has a special role in working closely with the providers in their relationship with the patient and facilitates contact and support with the patient following referral to the OBAT Program. The Recovery Coach works with the OBAT clinical care team to ensure that the goals of the Health Center mission are accomplished. The Recovery Coach, he/she will provide recovery support services which will assist patients in achieving sustained recovery. This position will facilitate patient access to recovery-oriented SUD treatment, resources and community recovery groups. The recovery Coach will bridge treatment systems into a more holistic care model through providing support across multiple systems of care. The recovery support services designed to generate individualized recovery options and assist patients to remove challenges to/of recovery. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Provide peer support and mentoring in the recovery process · Provides and helps ensure the provision of excellent customer service to both external customers (e.g., patients, hospital staff, etc.) and internal customers (providers, medical records staff, business staff, etc.) · Distributes appropriate medical forms to clients for documentation. Assists patients, when needed, in completing State required forms and other forms as needed. Requests other staff to assist patient when language appropriate. · Attends OBAT staff meetings and Lowell CHC all-staff meetings. Attend appropriate training programs as available. · Performs other job-related duties as assigned, including, but not limited to other administrative responsibilities as assigned. · Function, if necessary : a. Welcomes patient at each appointment, takes clients vital signs and urine sample for drug screen in a professional and courteous manner. b. Interviews patients to obtain information concerning medical history or other pertinent information. c. Assists OBAT Nurse as necessary in the following areas: perform laboratory tests, such as pregnancy tests a and maintains laboratory logs per LCHC standards; take and record height and weight blood pressure, pulse, respiration and O2 saturation. d. Assist with Vivitrol coordination and assure that Vivitrol medication is coordinated through the appropriate pharmacy on-site prior to client appointments. e. Documenting all information in accordance with established requirements. f. Maintains infection control practice at all times, especially with patients requiring isolation/reverse precautions. Maintains universal precautions in handling blood/body fluids. Maintains TB precautions according to clinic policy. · Other duties may be assigned Qualifications · Lived experience with sustained recovery required · Excellent organizational skills (oral and written) and the ability to excel at details and multi-tasking and the knowledge, skill and/or ability required to successfully complete the essential duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Additional Information All your information will be kept confidential according to EEO guidelines.

Grow Your Career with CareOne's In-House Rehab Team At CareOne, we do things differently. Unlike many skilled nursing companies, we provide rehabilitation services in-house-not through outside contractors. That means as a Physical Therapy Assistant with CareOne, you'll enjoy: · Collaboration every day with nursing and clinical staff for stronger patient outcomes. · Consistency and stability-you're part of our team, not a rotating agency. · Career advancement opportunities across our large, multi-state network. · Supportive culture where therapists are valued as essential members of the care team. Now Hiring - Physical Therapy Assistant - Concord, MA Salary Range: $30 - $42 Compensation will be based on, but not limited to, experience, qualifications, credentials, employment status, and work schedule. Facility: CareOne at Concord We are looking for a Full-Time Physical Therapy Assistant to join our team! The Physical Therapist Assistant's (PTA) overall responsibility is to provide care to the resident at the highest level. Practice Setting: (Short Term Rehab, Skilled Nursing, and Long-Term Care) Essential Duties and Responsibilities 1. Provides rehabilitation care within all general accepted practice methods, meeting all center, state, federal, and accrediting standards. 2. Implements treatment plans as outlined by the supervising therapist. 3. Provides feedback to the designated supervisor on all clinical and rehabilitation issues. 4. Participates in the screening of all residents according to directed schedules and practices. 5. Participates in all center directed processes and services. 6. Shows effective management of treatment and non-treatment related activities. 7. Performs necessary clinical documentation to meet center, state, federal, and accrediting agency requirements. 8. Maintains complete, accurate and timely billing records to meet center, state, federal, and accrediting agency requirements 9. Participates in in-service training programs as requested 10. May travel to other facilities to provide services on a limited basis Position Requirements · Associate's Degree from an accredited Physical Therapist Assistant Program. · Current and Active Physical Therapy Assistant license within the state of operations. · Prefer-experience/knowledge in older adult rehabilitation. · Prefer knowledge in governmental and regulatory guidelines in designated healthcare settings. Why CareOne? CareOne is a trusted leader in skilled nursing, short-term rehab, long-term care, and sub-acute care. With a family-owned culture and a network of centers across the Northeast, we are committed to helping our therapists succeed while providing the highest level of patient care. 👉 Apply today and join a rehab team that's in-house, valued, and essential.

Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description SUMMARY: Full Time (40 hours per week). Some evenings and weekends required, inclusive in the 40-hour work week. The Care Coordinator/Community Health Worker (CHW) will be an integral member of an interdisciplinary Behavioral Health and Primary Care Integration team in Pediatrics and Family Medicine Departments. The CHW will work closely with patients, care managers, other care management team members, health care providers, behavioral health and social services providers, and community partners to effectively manage the care of designated patients. REQUIREMENTS: Care Management Assist Children's Mental Health Initiative (CMHI) team in monitoring and evaluating patients' needs, including for prevention, wellness, medical, specialist, and behavioral health treatment; care transitions; and social and community service needs. Support the development and execution of patients' care plans, including assisting patients in understanding care plans and instructions and tailoring communications to appropriate health literacy levels. Conduct initial and periodic needs assessments, including assessing barriers and assets (e.g., transportation, community barriers, social supports); patient and family or caregiver preferences; and language, literacy, and cultural preferences. Promote patient treatment adherence through assessing patient readiness to make changes; assisting patients and families in making changes to daily routines; identifying barriers; and assisting patients with developing strategies to address barriers. Provide informal counseling, behavioral change support, and assistance with goal setting and action planning. Provide support for chronic disease self-management to patients and their families. Provide information on patients to care managers, other care team members, and providers. Manually and/or electronically document activities and patient information and interventions in patient-tracking systems, care management software programs, and other program systems. Use health information technology/systems to link to services and resources and communicate among team members, providers, and patients and their families/caregivers. Collect and report on data for program evaluation. Systems Navigation Coordinate access to the basic determinants of health (e.g., food, clothing, shelter, income, utilities). Assist patients with navigating health care and social service systems, including arranging for transportation and scheduling and accompanying patients to appointments. Identify available community-based resources and actively manage appropriate referrals, access, engagement, follow-up, and coordination of services. Coordinate patients' access to individual and family supports and resources, including resources related to housing; prevention of mental illness and substance use disorders; smoking cessation; chronic conditions; self-help/recovery resources; and other services based on individual needs and preferences. Community Outreach and Education Conduct patient outreach and engagement activities to designated CMHI patients and families, including face-to-face (at Lowell Community Health Center and/or at the patients' homes), mail, electronic, and telephone contact. Conduct outreach and engagement activities that support patient continuity of care, including re-engaging patients in care if they miss appointments and/or do not follow up on treatment. Participation and presence at community events (e.g., cultural festivals, Mobile Markets, Adult Education Center work, etc.). SUPERVISORY RESPONSIBILITIES: None Qualifications QUALIFICATIONS/EDUCATION and/or EXPERIENCE: TWO YEARS EXPERIENCE IN COMMUNITY OUTREACH OR OTHER HUMAN SERVICES; related education may be substituted for one year experience. High School diploma or equivalent required. Bachelor's in related field preferred. Successful completion of a Community Health Worker, Outreach, or Patient Navigation Certificate Program preferred. · Strong knowledge of the surrounding community and existing resources. Experience working in an interdisciplinary, multi-cultural setting (e.g,. community-based or health care setting). · Understanding of multi-cultural beliefs, practices, and culture, as well as sensitivity to varying socioeconomic backgrounds. · Works well in a fast-paced environment where daily schedules and routines may change rapidly due to high patient volume, unexpected needs, or no-shows. · Knowledge of some medical terminology preferred. · Experience with children and families preferred. Basic computer skills. Ability to initiate and maintain positive working relationships with staff and other organizations. Ability and willingness to provide emotional support, encouragement and motivation to patients Must be able to work independently and demonstrate attention to detail, accuracy. and quality awareness. Must have reliable transportation and a valid Massachusetts license. LANGUAGE SKILLS Bilingual in English and Spanish, Portuguese or Khmer preferred, with ability to read, write and speak in public forums. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may lift and/or move up to 25lbs while at work. WORK ENVIRONMENT The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to weather conditions such as heat, rain, wind and snow. The noise level in the work environment is usually moderate. Additional Information All your information will be kept confidential according to EEO guidelines.

Based in the heart of downtown Lowell, Lowell Community Health Center is growing and currently looking to hire talented clinical and administrative healthcare professionals. The Health Center received top-level Patient-Centered Medical Home recognition from the National Committee for Quality Assurance, Joint Commission accreditation, and recognition from the federal office of Minority Health as one of the top culturally competent health care sites in the nation. Having expanding and relocated to a new state-of-the-art facility as of December 2012, the Health Center has over 350 employees and over 62% of staff are bilingual. The Health Center's employees speak over 28 languages, and over 80 staff are trained in medical interpreting.The Health Center accepts most private insurances along with MassHealth, Children's Medical Security Plan, and Marketplace Qualified Health Plans. No patient will be denied health care services because of inability to pay. Job Description Process incoming and outgoing referrals. Responsible for scheduling specialty appointments for health center patients and informing patients of date, time and location of appointments. Respond to inquiries from patients, staff, internal and external physicians, hospitals, other medical groups and third party carriers. Maintain data and referral tracking system. Work collaboratively with other members of the health care team in order to provide superior patient care delivery. Provides overall excellent customer service. Other responsibilities include: • Process incoming and outgoing referrals sent via the electronic medical record (EMR) from the medical providers. • Upon receiving request for referral, verify insurance coverage and obtain approval as needed. • Research and ensure that the specialist referring to accepts the patient's insurance plan. • Contact specialty office and schedule appointment for patient. • Assemble referral paperwork and required medical information and submit to specialty office as needed. • Respond to providers via telephone encounters and actions within EMR when additional information is needed. • Ensure that all required forms are obtained, completed and signed. • Send referral and any pertinent information to patient regarding their scheduled specialty appointment. • Respect and maintain privacy and dignity of patients/clients: assure patient/client confidentiality at all times • Interact with patients on site and via phone regarding questions about referral appointments. • Provide excellent customer service to both external customers and internal customers • Ensure that referrals are processed in a timely manner in accordance with health center policies. • Participate in staff and educational meetings/trainings • Maintains current knowledge of referral processes, health center systems and changes. • Where needed, provide cross -coverage and back-up staffing support to other functions of the Patient Service Center, including Health Benefits, Greeters and Registration services. • Perform other work-related duties as assigned Qualifications High school diploma or equivalent, two years office experience in a health care setting preferred. Knowledge of medical terminology required, medical assistant certification is a plus. Knowledge of health care system and insurance eligibility is a plus. Must have effective communication skills both verbally and written. Data entry, computer and phone skills are required. Bi-lingual in English and Spanish, Portuguese or Khmer preferred. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

Based in the heart of downtown Lowell, Massachusetts Lowell Community Health Center is currently seeking a Full-Time Nurse Community Health Worker/Care Coordinator. With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people - or almost half the population of the City of Lowell. More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English. Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014. We also have a Pharmacy serving health center patients and others in the community Job Description Serve as a Health Educator/Case Manager for the Teen BLOCK teen pregnancy prevention programming including recruitment, facilitation, training, program delivery, and counseling youth. Foster the development of at-risk youth from the ages of 13-18 with a focus on youth from Latinx cultural backgrounds. Assist with coordination of program including meetings, setting agendas, mentoring peer leaders to engage in meeting facilitation, and coordinating follow-up. Attend all appropriate trainings and weekly program meetings. Assist program members with health care, testing and treatment referrals and educate members on these processes. Support participants to develop skills and knowledge necessary for positive decision-making and supportive of themselves and others. Provide individual case management, counseling and support of participants with support from Clinical Supervisor. Assist with required data collection and evaluation reporting as directed. Collect input from parents, teens, community residents assuring target population representation in program decision-making processes and direction of outreach and education. Develop and maintain a positive working relationship with collaborating schools and service providers, including other Lowell Community Health Center Departments. Provide evaluation support to the Teen Pregnancy Prevention Coordinator Maintain standards that ensure quality of care in the delivery of program services and compliance with state and federal guidelines. Qualifications Required: Community organizing skills. Excellent verbal and written communication skills. Strong knowledge of prevention work, particularly sexuality education prevention. Strong presentation skills Two to four years' experience in an adolescent service setting or health related position Demonstrated experience working with diverse cultures. Bilingual in Spanish and English required. Must have reliable transportation. Proficient computer skills in MS Office are required. Preferred: Bachelor's Degree in Public Health, Health Education or related field Community Health Worker Training Certificate HOURS: Monday - Thursday 8:30am - 7:00pm Flexible nights and weekends. Grant funded position Additional Information All your information will be kept confidential according to EEO guidelines.