Lower Lights Christian Health Center jobs

Job Details Northland - Columbus, OH Graduate Degree Health CareDescription Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. Position Summary We are seeking a dedicated and mission-aligned Advanced Practice Provider to join our integrated care team. The Advanced Practice Provider will provide high-quality, age-appropriate, and specialty-specific care to LLCHC outpatients in coordination with a collaborating physician. The APP will practice within their scope of licensure, certification, and education, and will work alongside a multidisciplinary team to deliver holistic care in alignment with LLCHC's faith-based mission. The ideal candidate is a collaborative leader and clinician who thrives in a community health setting, is committed to serving diverse populations, and is passionate about eliminating health disparities through accessible care. Key Responsibilities Deliver high-quality, patient-centered primary care to individuals and families of all ages. Manage clinical schedules efficiently while maintaining patient access and continuity of care. Utilize evidence-based guidelines to support diagnostic and treatment decisions. Document care in a timely, accurate, and compliant manner within the EHR (Epic experience preferred). Serve as a clinical leader in your care team and actively participate in team-based care delivery. Support the implementation of clinical initiatives that improve patient outcomes and health equity. Participate in quality improvement efforts and contribute to a culture of excellence and accountability. Benefits & Perks Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! Work Environment & Physical Requirements Primarily clinic-based; may include occasional community outreach or telehealth. Ability to lift up to 25 lbs, bend, stoop, and move intermittently throughout the day. May require occasional evening or weekend hours based on patient needs. Medical care will be of the highest quality and will be monitored by peer review and continuous quality improvement. Qualifications Required Qualifications Master's or Doctoral degree in Nursing or Physician Assistant Studies Board certification in the relevant specialty 2+ years of clinical experience in a healthcare setting Strong communication and interpersonal skills Experience with telemedicine services Current and unrestricted state license to practice as an NP or PA National certification from recognized certifying bodies (e.g., AANP, ANCC, NCCPA) Current BLS certification (ACLS and PALS preferred). Demonstrated commitment to serving diverse, underserved, or vulnerable populations. Strong interpersonal and communication skills with a team-oriented approach. Preferred Qualifications Prior experience in a community health center or similar primary care setting. Familiarity with EPIC or other EHR systems. Bilingual (Spanish, Somali, or Arabic) is a plus.

ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! We served over 15,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. JOB SUMMARY Lower Lights Christian Health Center (LLCHC) is looking for a compassionate and motivated Entry-Level Community Outreach Coordinator to support our mission of improving access to healthcare in underserved communities. This role will focus on building relationships with local organizations, schools, and community leaders, helping to raise awareness of LLCHC's services, and ensuring that community members are connected with the care they need. DUTIES Key Responsibilities: 1. Community Engagement: o Assist in the planning and execution of community outreach initiatives to increase awareness of LLCHC's services, particularly in underserved areas. o Build relationships with local organizations, schools, churches, and community leaders to foster partnerships and encourage participation in LLCHC's health programs. o Attend community events and represent LLCHC, promoting its services and helping to educate the public about available healthcare options. o Manage LLCHC Volunteer Program and Engagement (responsible for tracking and recording) 2. Patient and Donor Engagement: o Help connect community members with LLCHC services, ensuring they are aware of our primary care, pediatric, behavioral health, pharmacy, and other medical services. o Assist in promoting LLCHC's fundraising efforts by encouraging community involvement, sharing stories of impact, and supporting events annual fundraising event auction and campaigns. o Track and report on outreach activities and assist in identifying key trends to refine outreach strategies. 3. Support for Marketing/Development Campaigns: o Provide insight and feedback to the marketing and development managers based on community interactions to ensure content resonates with target audiences. o Assist with the promotion of social media campaigns, email newsletters (external & internal, and other marketing materials* by connecting with local community leaders to expand the reach. *LLCHC Location specific o Coordinate, contact volunteers, or calling to schedule donor/sponsor meetings with Marketing & Development Director. 4. Data Tracking & Reporting: o Maintain accurate records of outreach activities and help track community engagement metrics, increase in partner coordination per site, ensuring the marketing team is informed about local community sentiment and engagement levels. o Help track patient engagement and ensure that all follow-up activities are logged for reporting purposes and execution of Marketing and Dev. Plan. BENEFITS AND PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications REQUIRED QUALIFICATIONS * High school diploma required; Bachelor's degree in Communications, Public Relations, or a related field preferred. * 2 years of experience in community outreach, marketing, or a related field. * Strong interpersonal skills and the ability to build relationships with diverse groups. * Excellent verbal and written communication skills. * Self-motivated with a passion for making a positive impact in underserved communities. * Experience with social media platforms and community engagement is a plus. * Bilingual skills are a bonus but not required.

Established, growing dermatology practice with three locations in the western suburbs of Cleveland, Ohio is seeking a highly skilled, experienced dermatologist to join our growing healthcare team. In this position, you will perform examinations, diagnose patients, and establish treatment plans. You will be responsible for removing samples for testing and biopsies, prescribing medications and therapy treatments, and performing cosmetic procedures to improve patient appearance and quality of life. Summary of Duties and Responsibilities Evaluate patient through questions, examinations, symptom review, and medical testing Examine patient skin for abnormalities or malignancies Request and perform biopsies, sample tissue collections, or other tests as needed Analysis of patient test results Counsel and educate patients on dermatological care, and disease prevention Refer patients to our cosmetic team for injections, laser resurfacing/hair removal, microneedling, Coolsculpting, etc. Set patient goals and discuss treatment plan Establish timelines, tasks, and medical needs of patient Develop treatment plans for medications or skin therapy to help patient reach treatment goals Prescribe medications, biologicals, or topical treatments, and monitor patient progress Refer patients to our MOHS surgeon for treatment of skin cancer Consult with surgeons on patient procedures Document patient records and progress including symptoms, medications, and treatments Conduct research to better serve patients

Job Details Health Center - Columbus, OHJob Posting Date(s) 03/27/2025Description ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! We served over 15,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. JOB SUMMARY This member will be a part of the Quality Health care team that will assist in coordinating the management of special populations of patients at LLCHC. DUTIES RESPONSIBILITY 1. Team Based Care Coordination Work in collaboration with multidisciplinary provider team to provide innovative and evidence-based care. Assist in the care coordination of chronic care patients as requested by the Quality Manager, Value Based Care Management Director, or CHIEF QUALITY OFFICER. Carefully coordinate aspects of the patient's care working with Referral coordinators Care managers, Social Workers etc., on referrals to specialists, Post ER/ hospitalizations follow up ancillary testing, and other enabling services tracking. Responsible for responding to patient calls promptly, including telephone advice per protocol, handle urgent calls and emergent calls, escalating to Quality Manager or Value Based Care Management Director as needed. Assist with triage of urgent concerns that occur over the phone escalating to Quality Manager or Value Based Care Management Director when needed. Documents all interactions with patient in the EHR. Report on self-management tasks and abnormal findings relayed to them by the patient to the appropriate Physician team and/or other members of the Care Team. Educates patients about in self-management tasks per Protocol, or as directed by Quality Manager or Value Based Care Management Director. Delivers patient self-management educational resources used by the Practice Providers. RESPONSIBILITY 2. Population Health Care Coordination Anticipate the needs of the patients seeing that necessary documentation is completed or requested before patient visit. Responsible for working with patient and patient's care team to implement an individualized treatment care plan - including follow-up, labs, and care coordination. Use of technology to assist with all aspects of care coordination, electronic medical record documentation, documentation prompts. Participates in the process of engaging the various sets of individuals when opportunities such as chronic disease management, wellness promotion, disease prevention, practice population management program are available by using EHR a reporting to determine which patients are overdue for care, services, testing, and/or screening as required by the Quality Manager, Value Based Care Management Director or Chief Quality Officer Participates in the preventive care reminder program for the practice's patients, ensuring that patients receive reminders of the need for preventive or disease management screening and testing, including point of care reminders, as required by the Quality Manager, Value Based Care Management Director or Chief Quality Officer Assists the Physician care teams in ensuring a smooth transition of care for patients treated in a facility (inpatient or emergency department), by a specialty physician (partialists), or by another health care provider. Assists patient care teams with pre-visit preparation (obtaining medical records, hospital discharge summaries, advising patients to bring meds with them). In addition, participating in appointment scheduling per protocols, referral, and diagnostic test tracking. RESPONSIBILITY 3. Administrative Tasks Aids in developing a community resource list of services available to patients and maintains collegial relationships with community resource agencies used most frequently. Refers patients to other entities for education and support (Social Worker, Care Manager etc.) as directed by Quality Manager, Value Based Care Management Director or Chief Quality Officer Assist patient with information and resources for medical supplies within the Organization when necessary. BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. QUALIFICATIONS REQUIRED QUALIFICATIONS Post High School Education/ Certification in relating fields. Certification/ Training as Medical Assistant is preferred. Experience utilizing various Microsoft Office products is required. Experience in provision of Primary Care population is preferred. Experience in the Medical field, clinic or office experience preferred. Ability to multitask, meet deadlines, handle high volume of patients and families who are often sick or under duress.

The Psychiatry Manager provides operational, educational, and system-level leadership for LLCHC's psychiatry program, working closely with clinical, operational, and senior leadership. This role promotes clinical excellence through evidence-based care, oversees educational initiatives, and builds strategic community partnerships to expand access, recruit patients, and strengthen provider capacity for delivering whole-person care. The Psychiatry Manager oversees recruitment, onboarding, and performance of psychiatric providers. The Psychiatry Manager, as part of the Psychiatry treatment team, provides Psychiatric clinical oversight and administrative direction to Psychiatry providers. The Psychiatry Manager conducts psychiatric evaluations, makes diagnoses, and prescribes medication and rehabilitative treatment. The Psychiatry Manager role includes 8 hours of protected administrative time each week as part of the standard schedule. Key Responsibilities Program & Operational Leadership * Develop and implement strategic plans for psychiatry programs in alignment with organizational goals, productivity and templating metrics, educational initiatives, and strategic growth. Represent psychiatry team in various working groups and committees related to organizational goals. * Oversee daily operations, ensuring efficient, and effective service delivery. * Establish and maintain policies, procedures, and protocols to ensure compliance with federal, state, and local regulations. * Collaborate with interdisciplinary teams to integrate behavioral health services into primary care settings. * Engage with community partners to enhance service accessibility and continuity of care. * Monitor and evaluate program outcomes, provider implementing quality improvement initiatives as needed. Clinical Supervision & Staff Development * Provide clinical supervision and support to psychiatry providers and any psychiatry students. * Ensure adherence to evidence-based practices and clinical guidelines. * Oversees psychiatry peer review process in collaboration with CMO and quality team. * Facilitate regular team meetings to promote collaboration and continuous learning. * Develop and deliver training programs for staff on topics related to behavioral and mental health services. * Stays current with advancements in the field and disseminates relevant information to the team. * Mentors staff to foster professional growth and development. Direct Patient Care * Provide psychiatric evaluations, diagnosis, and treatment planning for patients. * Manage a caseload of patients, delivering evidence-based integrated care in collaboration with primary care providers. * Ensure timely and accurate documentation in the electronic health record system per provider policies. Qualifications Required Qualifications * Master's or Doctoral degree in Nursing (APRN-CNP) or Medicine (MD/DO) with a focus on Psychiatry. * Current licensure to practice in the State of Ohio. * Minimum of 5 years of clinical experience in psychiatry and/or addiction medicine. * At least 2 years of experience in a leadership or managerial role within a healthcare setting. * Demonstrated experience in program development and quality improvement initiatives. * Ability to effectively present information both orally and written to administration, the public and/or Board of Directors. * Ability to work collaboratively as a leader within a multi-disciplinary team. * Demonstrated commitment to serving diverse, underserved, or vulnerable populations. * Must meet credentialing and privileging requirements. Preferred Qualifications * Prior experience in a community health center or similar primary care setting. * Familiarity with EPIC or other EHR systems. * Bilingual (Spanish, Somali, or Arabic) is a plus.

Job Details Northland - Columbus, OH Full Time DayDescription ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. SUMMARY: This position is responsible for performing financial and business analysis related to LLCHC's operations. This includes analysis of healthcare reimbursement, managed care, cash flow projections, patient and contract receivables, forecasting, and other projects interpreting and analyzing financial and accounting data for management decisions. This position reports to the Chief Financial Officer. ESSENTIAL JOB RESPONSIBILITIES: Participate in the preparation of annual budgets, incorporating economic trends and operational effectiveness Develop and maintain financial models to support strategic initiatives, scenario planning, and long-term planning. Assist the accounting staff in the preparation and processing of monthly accounting transactions when necessary. Partner with the Accounting Manager in the preparation of monthly financial reporting including variance and financial statement analysis and clearly communicate a cohesive and concise story around the contract drivers, financial data and potential implications on future results. Assist the Accounting Manager by developing reports needed from Participate in financial and operational meetings. Assist the Billing Manager with aligning billing projections with organizational budgets and financial goals. Design reports in OCHIN EPIC needed by the Billing and Accounting Managers. Track and analyze the full revenue cycle (charges, claims, collections). Support forecasting of patient revenue and reimbursement. Analyze revenue and cost data related to 340B drug purchases and dispensing. Identify FP&A systems, tools, and processes to improve accuracy and efficiency. Partner with senior leadership to provide financial insights and recommendations that drive growth and efficiency Keep current on the healthcare market dynamics BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications BA/BS in finance or accounting required Minimum of 5 years of financial analysis experience, preferably in a healthcare or an FQHC environment. Familiarity with accounting principles. Experience with OCHIN EPIC including reporting tools is strongly preferred. Knowledge of healthcare reimbursement and managed care experience is highly desirable. Knowledge of FQHC financial and regulatory reporting requirements (e.g., UDS, cost reports) is a plus. Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable insights. Advanced Excel skills; proficiency in data visualization tools (e.g., Power BI, Tableau) a plus. Detail-oriented, highly organized, and capable of managing multiple priorities. Ability to work independently and as part of a team in a fast-paced environment. Excellent written and verbal communication skills.

Private dermatology practice seeks a full-time certified medical assistant with travel to offices in Westlake and Middleburg Heights. Office hours are Monday-Friday ranging from 7AM-5:30PM. The ideal candidate is able to multi-task in a busy office environment, display proficient computer skills and excellent interpersonal skills with both patients and all staff. Experience with Clinical and Clerical responsibilities highly desireable. Our practice utilizes Modernizing Medicine electronic medical records system. Previous medical assisting experience required; dermatology preferred. We offer excellent benefits (medical,dental,vision,long term disability,life insurance, profit sharing and 401K) and pay commensurate with education and experience.

Job Details Health Center - Columbus, OH Full Time High School $16.00 - $25.00 Hourly None Day Health CareDescription ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. SUMMARY: The primary purpose of this position is to schedule specialty tests, procedures and specialists consult visits. This should be done in an organized fashion. Attention to detail and follow-up are a must. ESSENTIAL JOB RESPONSIBILITIES: RESPONSIBILITY 1. Scheduling Appointments To promptly assist providers and patients in accessing needed specialty appointments and tests. To perform any necessary insurance authorizations for needed appointments and tests outside of LLCHC. To concisely and accurately document efforts to make ordered appointments and to inform patients of appointments. To communicate with the provider and document in the chart the status of appointments. Maintain Referral tracking spreadsheet. To complete Prior Authorizations with Payers, when needed. RESPONSIBILITY 2. Other LLCHC Responsibilities To be crossed trained in the assimilation, distribution, and copying of requested medical records for LLCHC patients. Also the storage and filing of inactive medical records. To back up the front office by helping with answering the phones and patients in the office at high volume times. To be cross trained to fill in if needed in the front office checking patients in and out. Possesses the ability to prioritize and organize daily work. Demonstrates the ability to communicate effectively with the medical staff, front office staff, patients and other medical offices. Demonstrates knowledge of office safety and an ability to keep the business office clean, organized and a safe environment for all. Working under stressful conditions as well as irregular hours may be required. This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements. BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications At least high school diploma or equivalent; two years prior experience in a physician's office; working knowledge of medical terminology; basic computer knowledge; physical ability to sit, bend, reach, walk, stand, and occasionally lift.

ABOUT US Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday 8:00am to 5:30pm with occasional Saturday morning coverage. JOB DUTIES The Practice Manager provides leadership and direct site management for day-to-day operations within LLCHC locations. This includes ensuring adequate and thoroughly trained staffing, process and procedure adherence, and monitoring of and adherence to quality metrics to support the sites(s). Hands-on engagement with identified improvement initiatives will be critical. Daily attention to the assigned site(s)' exterior and interior appearance is required. Especially important is a focus on creating a culture and environment that support a consistently positive patient experience. The Practice Manager works collaboratively with the Director of Operations, front and back-office staff, Providers, Human Resources, Senior Management, and other Practice Managers to develop and implement training that creates best practice to satisfy patient care, as well as to measure team member performance against benchmark metrics. Use of this data, coupled with observations and feedback from others for progressive development of team members will be key. Also critical for this position is ensuring provider, team member, and patient satisfaction through continual open communication. RESPONSIBILITY 1- Office and Clinic Management * Provides direct supervision of front and back-office staff. Oversees enhancement of these department processes. * Responsible for daily professional appearance of assigned sites, including the exterior of buildings. * Orients new staff at appropriate levels. * Communicates process changes, issues and accolades for staff, providers and management. * Follows an inventory control process for all office and medical supplies, regularly placing orders to correct inventory deficiencies. * Responsible for organizing and conducting regular site meetings. * Maintains site regulatory compliance: HIPAA, OSHA, CLIA, Terminal Distribution; 340B Floor Medications * In collaboration with the Director of Operations, monitors site specific productivity goals and objectives for the site. * Ensures adequate staff coverage for the responsible sites of LLCHC. * Ensures site participation in the Quality Improvement and Compliance plans. * Communicates with Director of Operations and site-based providers on operational and oversight issues. * Participates in administrative meetings as needed. * Oversees proper use, maintenance, problem issues and arranges the repair of office equipment, including computer, fax, copier, and phone. * Oversees opening/closing procedures for sites. * Independently composes, compiles and prepares any department reports, audits and documents as assigned. * Other duties within scope of position as assigned. RESPONSIBILITY 2- Personnel * Evaluates performance of front office and clinical staff, students and volunteers. Maintains performance evaluations schedule. * Creates and delivers team member coaching and improvement plans. * Interviews, hires and trains new team members and ensures proper training to include competency training and testing. * Selects candidates for, assists with interview coordination if needed, and identifies successful candidates to fill open positions. * Approves time sheets and completes all needed HR and payroll paperwork for supervised team members. * Tracks absenteeism and approves time off requests. * Executes LLCHC's progressive discipline process with team members as required. RESPONSIBILITY 3 - General * Models and promotes professional behavior on a continuous basis. * Develops and maintains working knowledge of local, state and national regulations and standards specific to LLCHC and ensures staff and site compliance. * Demonstrates a working knowledge of each site's budget and financial performance, where they exist. Actively works within the budget and staffing parameters and supports cost saving initiatives. * Exercises critical thinking in problem solving and presents ideas and solutions clearly and concisely for actual and potential situations. * Interacts with the medical staff and other leaders of the organization, building relationships and establishing trust and rapport to plan and deliver quality patient care. * Maintains ongoing collaborative relations with peers and participates in committees and task forces as requested. * Is a resource for and demonstrates leadership in collaboration across departmental lines to resolve inter- and intra-departmental issues which could interrupt delivery of patient care. * Supports current organizational initiatives and exhibits creativity and flexibility in times of change. * Develops, coaches and mentors team members to create an optimal patient experience, and course-corrects as needed. BENEFITS + PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Discount prescriptions at our on-site pharmacy * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. EOE STATEMENT LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications * Required: * Bachelor's degree in public health, business, health care administration or related field with three years of clinic management experience in an outpatient or related health care setting, OR equivalent experience in clinic management. Clinical certification preferred. * Supervisory experience. Experience in a clinical or healthcare setting preferred. * Weekly travel between LLCHC locations. * Ability to occasionally flex work schedule to accommodate business needs. * Ability to effectively support, motivate and supervise staff, encourage, and nurture development and growth, to build a strong and productive team. * Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. * Ability to work independently and make sound judgments within established guidelines; understand and apply oral and written instructions; establish and maintain effective working relations with staff, clinical providers, managers and external agencies or organizations. * Work in a team-oriented environment with a number of professionals with different work styles and support needs. * Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. * Preferred: * Analytical experience. * Proficiency in Microsoft Office Suite. * Excellent computer application skills to include EHR/EMR platform (preferably Epic).

Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. JOB SUMMARY Staff Physician provides professional medical services for outpatients. Physician will maintain a level of involvement with health center committees as needed to ensure quality of care for patients. DUTIES * Time Management * Center Clinical Leadership * Collaboration BENEFITS AND PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications REQUIRED QUALIFICATIONS * D.O. Degree * Appropriate Board Certification or eligibility * Ohio Medical License * Current staff privileges at a local hospital

Job Description Busy NW dermatology/surgery private practice is seeking a full-time Dermatology Nurse. An exciting and challenging opportunity is available for an expert multi-tasker with a strong work ethic. In a world consumed by corporate quotas and impersonal patient encounters, you can still be a part of a family owned practice that hasn't forgotten what medicine is about! We offer competitive salary and benefits based on experience, the opportunity for professional growth, and a "fun/friendly", professional work environment. Job type: Full time only Benefits: Health Insurance Dental Insurance Life Insurance Flexible spending accounts Excellent 401(k) matching program Generous paid time off that includes: 13 days of paid time off after 90 days. 6 additional paid holidays per year. Early close on Fridays. Usually a paid week off around Christmas. Work Setting: In-person, clinic work.

ABOUT US Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. JOB SUMMARY Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights' sites. Greet and direct non-patient visitors as they arrive. DUTIES RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office. A. Greet patients and visitors in a prompt, courteous and professional manner B. Register new and existing patients upon their arrival, including assuring accurate completion of required paperwork, and verification of and updates to key patient demographic and financial information. C. Validate patient insurances with each visit, and update their insurance as as needed. D. Establish accurate sliding fees for patients who qualify, and obtain and verify all documentation required for a sliding fee. E. Collect co-pays from patients as required, and accurately enter them into patient's records. F. Close payment batch at the end of each work day, ensuring that batch paperwork and receipts match. G. Maintain appointment schedules and follow office scheduling procedures. H. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyracom, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients. J. Understand and adhere to LLCHC employee policies, including attendance standards. RESPONSIBILITY 2. Possess the skills necessary to organize and process daily workload. A. Prepare and print any encounter forms/face sheets for patients to complete as they arrive. B. Accurately enter patients' personal data and demographics into the EMR.| C. Stay current each day on the scanning of patient front office documents into the EMR. RESPONSIBILITY 3. Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation. A. Document medication refill requests completely and clearly in the medical record. B. Assure documentation is legible, professional and completed in a timely manner. C. Complete any patient reminder calls, rescheduling calls, and other follow-up phone calls to patients, using medical interpretation tools (e.g., Cyracom, Propio, etc.) where required. D. De-escalate upset patients as needed, involving Practice Manager when necessary for safety and patient satisfaction. RESPONSIBILITY 4. Demonstrate knowledge of common safety hazards and precautions. A. Practice fire safety and be knowledgeable of all general emergency procedures. RESPONSIBILITY 5. Possess interpersonal skills to maintain effective working relationships with others, and function independently. A. Demonstrate cooperative behavior in interactions with coworkers. B. Participate in welcoming and orienting new staff. C. Demonstrate effective time management and organizational skills. D. Appropriately apply the policies and procedures of Lower Lights Christian Health Center. E. Must be very flexible in adapting to individual site workflows. F. Accept and perform all other work-related duties as assigned by the Practice Manager. RESPONSIBILITY 6. Demonstrate the ability to keep the business office clean, organized, and a safe environment for all. A. Keep work area clean and well organized. B. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas. C. Inform Practice Manager of need for office supplies, well in advance of depletion. RESPONSIBILITY 7. Participate in programs and other opportunities and activities, which contribute to continued growth. A. Attend required meetings and in-service education programs. B. Participate on committees as requested by leadership. C. Continue education in order to remain current on policy and procedures of the medical office. Furthering education in your field (e.g., office management certification training) can provide a greater understanding of the roles at LLCHC, and may provide you with future opportunities. This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements. BENEFITS AND PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. EOE STATEMENT LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications QUALIFICATIONS * High School diploma or equivalent (required) * English/Spanish Fluency (preferred). * Knowledge of medical terminology and professional office practice and procedures preferred * Computer experience required; experience using an EMR / EHR system preferred. * One to three years experience in a physician's office preferred. * Cash handling experience preferred. * Reliable personal transportation is required at all times for successful performance in this role (required) * Physical ability necessary for sitting, bending, walking, stretching, standing and occasional lifting.

Job Details Health Center - Columbus, OH Full Time High School Up to 50% Day Health CareDescription ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. JOB SUMMARY The Community Health Worker is a frontline health professional addressing the social determinants of health impacting patients of LLCHC. This is a hybrid in office and community-based position working within an integrated health team of medical providers and behavioral health clinicians. The CHW serves as a liaison between health/social services and the community. The CHW builds individual and community capacity and awareness by increasing health knowledge and self-sufficiency through a range of activities. DUTIES RESPONSIBILITY 1. Referral Services Processes CHW referrals for LLCHC. Assess patient needs and schedules appropriately. Connection to community mental health for patients not appropriate for LLCHC. Connection of patients to community resources to address identified social needs and barriers. Assists provider staff with patients presenting in an urgent situation by facilitating appropriate referral. Serves as a community liaison and identifies and remains current on community resources. Communicates to LLCHC providers in a timely manner regarding patient status. Identifies barriers related to ability to pay and connects patients with appropriate internal resources for benefit programs. RESPONSIBILITY 2. Administrative Maintains daily documentation of services in EHR. Maintains daily schedule for patient services. Collaborates with staff to ensure continuity of care and smooth operation of internal systems related to Behavioral Health. Participates in BH clinical consultations with BH & medical providers. Processes ROI for coordination of services. Utilize systems for tracking referrals to community mental health. Maintains weekly supervisions with direct supervisor. Maintains CHW cell phone. BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications · Education: High School Diploma or general education degree (GED) required; Associate degree preferred. · Required Licensure / Certification: Community Health Worker certification. · Experience: one to three years relevant community experience preferred · Effective Communication Skills · Must have and maintain a valid Ohio Driver's license. · Must have and maintain dependable transportation. · Maintains business auto insurance in order to transport patients. · Must be competent in computer use and possess ability to utilize the internet. · Must be compassionate and competent in working with diverse cultural, religious and socioeconomic groups. · Must possess ability to prioritize work, engage in a variety of tasks simultaneously and consistently meet deadlines. · Must possess a high degree of initiative, critical thinking skills and independent judgment. · Must possess strong ability to serve as a community liaison between target populations, agencies, providers, and team.

Job Details Union Star - Marysville, OHDescription Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! We served over 15,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. SUMMARY: The Nurse Practitioner will provide professional healthcare services for outpatients at LLCHC in accordance with the nurse practitioner's scope of practice. The nurse practitioner provides age and specialty appropriate healthcare at the level of the nurse practitioner's education and experience. Services rendered by the nurse practitioner will be in coordination with a collaborating physician. The nurse practitioner will support the Mission of LLCHC to provide the highest quality holistic care to all who need it and in so doing minister the love of Christ. The nurse practitioner will maintain a level of involvement with health center committees as needed to ensure quality of care for patients. The nurse practitioner will serve as a leader in word and deed for the rest of the staff. ESSENTIAL JOB RESPONSIBILITIES: Time Management Leadership Collaboration BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications QUALIFICATIONS: Master of Science degree, Nursing Appropriate Board Certification Licensed APRN Ohio Certificate to Prescribe Ohio Registered Nurse Certification

ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. SUMMARY: The Medical Billing Specialist ensures accurate coding, timely claim submission, and efficient reimbursement for clinical services. This role reviews documentation, assigns codes, prepares and submits claims, follows up on denials, and maintains compliance with payer policies and HIPAA. ESSENTIAL JOB RESPONSIBILITIES: * Review clinical documentation and assign accurate ICD-10-CM, CPT, and HCPCS codes. * Prepare, scrub, and submit clean claims to commercial, Medicare/Medicaid. * Verify insurance eligibility/benefits and obtain prior authorizations as needed. * Monitor claims status; research, correct, and resubmit denials/edits; post payments and adjustments. * Manage patient billing: statements, payment plans, refunds, and resolution of billing inquiries. * Reconcile daily charges, payments, and balances; escalate discrepancies. * Maintain current knowledge of payer policies, NCCI edits, and regulatory updates. * Protect PHI and uphold HIPAA and organizational privacy/security policies. * Collaborate with providers, clinical staff, and revenue cycle team to optimize documentation and reimbursement. Core Competencies * Accuracy & Compliance (coding guidelines, HIPAA) * Analytical Problem-Solving (EOB/ERA analysis, denial trends) * Time Management & Prioritization * Collaboration & Provider Education * Professionalism & Patient Service BENEFITS AND PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications Required Qualifications * High school diploma or equivalent required. * Active billing/coding certification. * 1-3+ years of recent medical billing/coding experience in an outpatient, inpatient, or specialty setting. * Proficiency with EHR/PM systems (e.g., Epic) and clearinghouses. * Working knowledge of ICD-10-CM, CPT/HCPCS, modifiers, payer rules, and claims lifecycles (837/835). * Strong understanding of denials management, aging A/R, and reconciliation. * High attention to detail; ability to meet volume and accuracy targets. * Excellent communication and customer service skills. Preferred Qualifications * Experience in [primary care, behavioral health, etc.] * Familiarity with Medicare LCD/NCD guidance and state-specific Medicaid policies. * Knowledge of risk adjustment (HCC), HEDIS-quality documentation, and prior auth workflows.

Job Details Northland - Columbus, OH Part-Time/Full-Time Graduate Degree Negligible Day Health CareDescription Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. Position Summary We are seeking a dedicated and mission-aligned Pediatrician to join our integrated care team. The Pediatrician will provide high-quality, comprehensive primary care to infants, children, and adolescents in a supportive and collaborative environment. This role offers the opportunity to impact community health meaningfully while working alongside a team committed to equity, excellence, and compassion. Key Responsibilities Provide well-child care, routine health screenings, developmental assessments, and immunizations. Diagnose and treat common childhood illnesses, injuries, infections, and chronic conditions. Partner with behavioral health, dental, and care coordination teams to address the holistic needs of pediatric patients. Educate patients and families on nutrition, growth and development, disease prevention, and health maintenance. Maintain accurate and timely documentation in the Electronic Health Record (EHR) according to LLCHC policies and federal regulations. Participate in quality improvement initiatives, team meetings, and community outreach efforts as needed. Adhere to all FQHC standards, HIPAA requirements, and OSHA guidelines. Supervise and collaborate with Nurse Practitioners or Physician Assistants as appropriate. Participate in after-hours on-call rotation (shared among pediatric providers). The physician will promote the health center to the community at large. The physician will manage their time efficiently and collaborate with the leadership team to support the center's long-term sustainability and impact. Leadership & Collaboration Help co-lead-and eventually lead-our Pediatrics Committee Meetings, shaping how we care for children and families across the organization. Build and maintain relationships with community pediatric partners. Support and mentor fellow providers who have less pediatric experience, sharing knowledge and building confidence across the care team. BENEFITS AND PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off Paid Holidays Student loan forgiveness opportunities Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. Qualifications REQUIRED QUALIFICATIONS M.D. Or D.O. Degree Appropriate Board Certification or eligibility Ohio Medical License Current staff privileges at a local hospital

Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. Position Summary We are seeking a dedicated and mission-aligned Advanced Practice Provider to join our integrated care team. The Advanced Practice Provider will provide high-quality, age-appropriate, and specialty-specific care to LLCHC outpatients in coordination with a collaborating physician. The APP will practice within their scope of licensure, certification, and education, and will work alongside a multidisciplinary team to deliver holistic care in alignment with LLCHC's faith-based mission. The ideal candidate is a collaborative leader and clinician who thrives in a community health setting, is committed to serving diverse populations, and is passionate about eliminating health disparities through accessible care. Key Responsibilities * Deliver high-quality, patient-centered primary care to individuals and families of all ages. * Manage clinical schedules efficiently while maintaining patient access and continuity of care. * Utilize evidence-based guidelines to support diagnostic and treatment decisions. * Document care in a timely, accurate, and compliant manner within the EHR (Epic experience preferred). * Serve as a clinical leader in your care team and actively participate in team-based care delivery. * Support the implementation of clinical initiatives that improve patient outcomes and health equity. * Participate in quality improvement efforts and contribute to a culture of excellence and accountability. Benefits & Perks * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! Work Environment & Physical Requirements * Primarily clinic-based; may include occasional community outreach or telehealth. * Ability to lift up to 25 lbs, bend, stoop, and move intermittently throughout the day. * May require occasional evening or weekend hours based on patient needs. * Medical care will be of the highest quality and will be monitored by peer review and continuous quality improvement. Qualifications Required Qualifications * Master's or Doctoral degree in Nursing or Physician Assistant Studies * Board certification in the relevant specialty * 2+ years of clinical experience in a healthcare setting * Strong communication and interpersonal skills * Experience with telemedicine services * Current and unrestricted state license to practice as an NP or PA * National certification from recognized certifying bodies (e.g., AANP, ANCC, NCCPA) * Current BLS certification (ACLS and PALS preferred). * Demonstrated commitment to serving diverse, underserved, or vulnerable populations. * Strong interpersonal and communication skills with a team-oriented approach. Preferred Qualifications * Prior experience in a community health center or similar primary care setting. * Familiarity with EPIC or other EHR systems. * Bilingual (Spanish, Somali, or Arabic) is a plus.

Job Details Newark - Newark, OH Northland - Columbus, OHDescription ABOUT US Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday 8:00am to 5:30pm with occasional Saturday morning coverage. JOB DUTIES The Practice Manager provides leadership and direct site management for day-to-day operations within LLCHC locations. This includes ensuring adequate and thoroughly trained staffing, process and procedure adherence, and monitoring of and adherence to quality metrics to support the sites(s). Hands-on engagement with identified improvement initiatives will be critical. Daily attention to the assigned site(s)' exterior and interior appearance is required. Especially important is a focus on creating a culture and environment that support a consistently positive patient experience. The Practice Manager works collaboratively with the Director of Operations, front and back-office staff, Providers, Human Resources, Senior Management, and other Practice Managers to develop and implement training that creates best practice to satisfy patient care, as well as to measure team member performance against benchmark metrics. Use of this data, coupled with observations and feedback from others for progressive development of team members will be key. Also critical for this position is ensuring provider, team member, and patient satisfaction through continual open communication. RESPONSIBILITY 1- Office and Clinic Management Provides direct supervision of front and back-office staff. Oversees enhancement of these department processes. Responsible for daily professional appearance of assigned sites, including the exterior of buildings. Orients new staff at appropriate levels. Communicates process changes, issues and accolades for staff, providers and management. Follows an inventory control process for all office and medical supplies, regularly placing orders to correct inventory deficiencies. Responsible for organizing and conducting regular site meetings. Maintains site regulatory compliance: HIPAA, OSHA, CLIA, Terminal Distribution; 340B Floor Medications In collaboration with the Director of Operations, monitors site specific productivity goals and objectives for the site. Ensures adequate staff coverage for the responsible sites of LLCHC. Ensures site participation in the Quality Improvement and Compliance plans. Communicates with Director of Operations and site-based providers on operational and oversight issues. Participates in administrative meetings as needed. Oversees proper use, maintenance, problem issues and arranges the repair of office equipment, including computer, fax, copier, and phone. Oversees opening/closing procedures for sites. Independently composes, compiles and prepares any department reports, audits and documents as assigned. Other duties within scope of position as assigned. RESPONSIBILITY 2- Personnel Evaluates performance of front office and clinical staff, students and volunteers. Maintains performance evaluations schedule. Creates and delivers team member coaching and improvement plans. Interviews, hires and trains new team members and ensures proper training to include competency training and testing. Selects candidates for, assists with interview coordination if needed, and identifies successful candidates to fill open positions. Approves time sheets and completes all needed HR and payroll paperwork for supervised team members. Tracks absenteeism and approves time off requests. Executes LLCHC's progressive discipline process with team members as required. RESPONSIBILITY 3 - General Models and promotes professional behavior on a continuous basis. Develops and maintains working knowledge of local, state and national regulations and standards specific to LLCHC and ensures staff and site compliance. Demonstrates a working knowledge of each site's budget and financial performance, where they exist. Actively works within the budget and staffing parameters and supports cost saving initiatives. Exercises critical thinking in problem solving and presents ideas and solutions clearly and concisely for actual and potential situations. Interacts with the medical staff and other leaders of the organization, building relationships and establishing trust and rapport to plan and deliver quality patient care. Maintains ongoing collaborative relations with peers and participates in committees and task forces as requested. Is a resource for and demonstrates leadership in collaboration across departmental lines to resolve inter- and intra-departmental issues which could interrupt delivery of patient care. Supports current organizational initiatives and exhibits creativity and flexibility in times of change. Develops, coaches and mentors team members to create an optimal patient experience, and course-corrects as needed. BENEFITS + PERKS Health benefits including medical, vision, dental, life, disability Generous Paid Time Off 10 Paid Holidays Student loan forgiveness opportunities Discount prescriptions at our on-site pharmacy Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. EOE STATEMENT LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Required: Bachelor's degree in public health, business, health care administration or related field with three years of clinic management experience in an outpatient or related health care setting, OR equivalent experience in clinic management. Clinical certification preferred. Supervisory experience. Experience in a clinical or healthcare setting preferred. Weekly travel between LLCHC locations. Ability to occasionally flex work schedule to accommodate business needs. Ability to effectively support, motivate and supervise staff, encourage, and nurture development and growth, to build a strong and productive team. Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. Ability to work independently and make sound judgments within established guidelines; understand and apply oral and written instructions; establish and maintain effective working relations with staff, clinical providers, managers and external agencies or organizations. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Preferred: Analytical experience. Proficiency in Microsoft Office Suite. Excellent computer application skills to include EHR/EMR platform (preferably Epic).

ABOUT LLCHC Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral and psychiatric care, a low-cost pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday 8am-5pm, with occasional Saturday morning coverage. JOB SUMMARY Prepares and maintains records to meet quality control standards. Develops and maintains effective relations with patients, providers, LLCHC staff, and the public. Prepares patients and assists the provider. DUTIES RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office. A. Interact with patients and visitors in a prompt, courteous, and professional manner. B. Room patients, verify and update pertinent information. C. Process patients prior to departure, including scheduling follow-up appointments and providing patient with after visit summaries. D. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyraco, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients. E. Operate the computer system efficiently to complete daily tasks, including scanning documents into the EMR/HER system. F. Be willing and able to cover other locations as required. G. Understand and adhere to LLCHC employee policies, including attendance standards. H. Stay current each day on the scanning of patient documents into the EMR. I. Other duties as assigned. RESPONSIBILITY 2. Demonstrate the ability to efficiently function in the clinical area of the office while assisting in the delivery of primary health care and patient care management. A. Prepare patient for examination and treatment. B. Screen adult patients for appropriate information and vital signs: weight, height, bloodpressure, respiratory rate, and pulse. Screens infants and children: weight, height, blood pressure, respiratory rate, temperature, head circumference, and visual acuity when necessary. C. Prepare exam and treatment rooms with necessary equipment and supplies. D. Assist providers in preparing for treatments, minor surgery, PAP smears, and physicals. E. Perform in-office testing and treatment. F. Collect specimens, including urine and blood. G. Administer immunizations/medications per provider's orders. H. Maintain patient confidentiality. RESPONSIBILITY 3. Demonstrate the ability to communicate effectively and accurately (both orally and in writing) with medical staff, patients, and general public and document accurately in medical records. A. Complete follow-up phone calls to patients for provider, using medical interpretation tools as needed. B. Call in prescriptions and/or refill, per provider's order, to pharmacies. C. Instruct patients on test preparation. D. Confer with providers as necessary regarding patient care, teaching and testing. E. Document completely and clearly all assessment data, patient education, and telephone calls in the medical record. F. Document completely any encounters with patient/family. G. Assure documentation is legible and completed in a timely manner. RESPONSIBILITY 4. Demonstrate ability to maintain quality control standards and knowledge of common safety hazards and precautions to establish a safe work environment. A. Maintain current basic life support (BLS) certification for health care workers. B. Demonstrate proper hand washing technique and frequency. C. Demonstrate thorough knowledge of universal precautions by donning and doffing equipment appropriately when exposed to blood/body fluids. D. Practice fire safety and be knowledgeable of all general emergency procedures. RESPONSIBILITY 5. Prepare and maintain records for compliance with all regulatory agencies in accordance with the guidance set forth in the Clinical Manual. A. Complete daily, weekly, monthly logs for OSHA/CLIA compliance in a timely manner. B. Assist office manager with vaccine temperature logs recordings as requested. RESPONSIBILITY 6. Posess interpersonal skills to maintain effective working relationships with others and function independently. A. Demonstrate cooperative behavior in interactions with coworkers. B. Demonstrate effective time management and organizational skills. RESPONSIBILITY 7. Demonstrate the ability to keep the clinical area clean, organized, and safe for patients and staff A. Clean and disinfect contaminated instruments and other related materials, and autoclaves in accordance to policy (Clinical Operations Manual). B. Check patient rooms daily to ensure appropriate supply levels and room cleanliness. C. Request needed medical supplies prior to running out, and inform Office Manager of needed supplies. D. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas. RESPONSIBILITY 8. Participate in continuing education programs and other opportunities or activities, which contribute to professional growth. A. Attend required meetings and in-service education programs. B. Participate on committees as requested by leadership. C. Maintain professional certifications as appropriate. D. Engage in continuing education/training in order to stay current on clinical techniques and procedures related to your job duties. BENEFITS AND PERKS * Never work second or third shift! * Health benefits including medical, vision, dental, life, disability * Paid Time off (prorated after 90 days) * 10 Paid Holidays * Qualified employer for the PSLF Program's student loan forgiveness * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. EOE STATEMENT LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications REQUIRED QUALIFICATIONS * Graduate of an accredited program for Medical Assistants and certification eligible or currently a certified Medical Assistant. (Required) * Phlebotomy experience preferred. * Knowledge of immunization schedule and administration. * Current CPR/BLS certification (Required) * One to three years experience in a provider's office preferred. * Knowledge of medical terminology and procedures. * Physical ability necessary for extensive walking, standing, lifting, manual and finger dexterity and eye-hand coordination.Computer experience and familiarity with electronic health record (EHR) preferred.