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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Cranbury, NJ | $53,111 | $25.53 |
| 2 | New York, NY | $52,033 | $25.02 |
| 3 | Menasha, WI | $50,456 | $24.26 |
| 4 | Cumberland, RI | $48,935 | $23.53 |
| 5 | Pico Rivera, CA | $44,121 | $21.21 |
| 6 | Chelmsford, MA | $43,869 | $21.09 |
| 7 | Beresford, SD | $43,854 | $21.08 |
| 8 | Harrisonburg, VA | $43,668 | $20.99 |
| 9 | Lancaster, PA | $42,053 | $20.22 |
| 10 | Willard, OH | $40,348 | $19.40 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $158,748 | $76 | - |
| 2 | Head Customer Service Representative | $151,817 | $73 | - |
| 3 | Customer Service Director | $140,615 | $68 | - |
| 4 | Director, Customer Relations | $136,948 | $66 | - |
| 5 | Customer Operations Director | $132,812 | $64 | - |
| 6 | Technology Sales And Service Manager | $122,411 | $59 | - |
| 7 | Customer Operations Manager | $103,719 | $50 | - |
| 8 | Acting Manager | $89,901 | $43 | - |
| 9 | Customer Service Senior Manager | $77,341 | $37 | - |
| 10 | Manager Of Customer Service Department | $74,337 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Anchor Hocking | $60,945 | $29 | - |
| 2 | American Beverage | $59,040 | $28 | - |
| 3 | Unimac Graphics | $58,816 | $28 | - |
| 4 | Bolger | $51,533 | $25 | - |
| 5 | Elwood Corporation | $50,997 | $25 | - |
| 6 | Heidtman Steel | $49,831 | $24 | - |
| 7 | UTI Corporation | $49,096 | $24 | - |
| 8 | Matheson Tri gas | $47,873 | $23 | 3 |
| 9 | Tietex International | $45,004 | $22 | - |
| 10 | Future Foam | $44,472 | $21 | - |
| 11 | Rehrig Pacific | $44,013 | $21 | 3 |
| 12 | M-D Building Products | $43,824 | $21 | - |
| 13 | Olcott Plastics | $42,643 | $21 | - |
| 14 | POM Wonderful | $42,610 | $20 | - |
| 15 | Palram Industries | $42,098 | $20 | - |
| 16 | American Textile | $41,208 | $20 | - |
| 17 | Wainwright Industries | $41,118 | $20 | - |
| 18 | Trend Offset Printing | $40,856 | $20 | - |
| 19 | Quad | $39,915 | $19 | 6 |
| 20 | Cenveo | $36,545 | $18 | 2 |