Lucent jobs

Candidates: please apply without recruiter or agency intervention with integrity and honesty about your experience. Lucent Group, Inc., vet all listed information on applicant resumes. Network Security Engineer Position Summary: The Network Security Engineer is entirely and consistently responsible to protect computers, networks, programs, and data from unauthorized access or damage. Managing development, strategic planning, and implementation and potential threats to the security of the client networks. Job Requirements Secure and protect client network and facilities against intrusions and misuse of resources by using up to date systems, processes, and technologies Plan and implement system redundancies at all levels to minimize system downtime and increase security of the ITS network. Ensure that only authorized personnel have digital access to networks and their individual components. Regularly audit user permissions and maintain strict access control points. Maintain a secure and encrypted database that holds all sensitive documentation, encryption keys, administrative credentials, and password-protected resources. Support physical and logical security measures for all clients and corporate network infrastructure and connected facilities Develop and implement network security strategies, policies, and procedures Continuously monitor the organization's network for potential security breaches and unusual activity. Utilize event management tools to detect and respond in a timely matter Analyze network traffic and logs for potential vulnerabilities Respond to network security incidents and perform a root cause analysis Plan and implement future security strategies Conduct regular security assessments and vulnerability scans Ensure the network complies with internal security policies and procedures Stay informed about the latest cyber security threats and trends Adhere to all company policies and procedures Job Qualifications Bachelor's degree in computer science, Information Technology, Cybersecurity, or related field, required, Minimum of 3 years' experience working in a network security related role. Microsoft, Cisco or AWS certification 5-10 years of IT support, network administration or cybersecurity experience Knowledge of security frameworks (NIST, ISO/IEC 27001, or COBIT) Familiarity with tools (SIEM systems, firewalls, endpoint protection, and vulnerability scanners) Strong communication and incident response skills Ability to develop and enforce security policies Risk assessment and mitigation experience Documented experience in responding to network security events Experience with software such as SentinelOne, Rapid7, Manage Engine, Microsoft defender, Malwarebytes or similar products Experience with Intrusion and Detection Systems (IDS) and Intrusion Prevention Systems (IPS) Understanding of encryption and cryptography techniques Penetration testing experience is preferred but not required Software Security and Coding experience a plus Hold one of the certificates listed below: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CEH (Certified Ethical Hacker) At Lucent Group Inc, we believe that diversity drives innovation, strengthens teams, and enhances our ability to serve our global community. We are committed to building an inclusive workplace that reflects a variety of backgrounds, perspectives, and experiences. We welcome applicants of all races, ethnicities, national origins, genders, gender identities, sexual orientations, ages, religions, disabilities, and veteran statuses. Our hiring practices are rooted in equity and respect, and we actively seek to eliminate bias throughout our recruitment process. If you share our values and are excited to contribute to a culture of belonging, we encourage you to apply-even if your experience doesn't perfectly align with every qualification listed. We value potential and passion just as much as credentials.

Job Description: Call Center Bilingual Sales Representative (English/Spanish) - Hybrid Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Miami, FL area on Thursday, January 8th, 2026 Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! For the candidate who complete the job application and pass the online assessment, you will have the opportunity to schedule an interview with the hiring team that will take place in-person event. Join us at our AT&T Call Center: 600 NW 79th Ave, Miami, FL 33126 Date: Thursday, January 8th, 2026. Time: 10:00am -4:00pm This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. Pay Transparency: Our Premier Service Consultant position earns $22.16 hourly. Not to mention all the other amazing rewards that working at AT&T offers. How You'll Make an Impact: In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. What Your Day-to-Day Will Look Like: You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. Key expectations to succeed: Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

Job Description: $2,000 Sign on Bonus! Payment is in 3 increments ($500 after 90 days, $500 after 6 months and $1,000 after 12 months). Sign on bonus not applicable to internal employees. Candidate must be hired at the Jacksonville, FL location. Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home. Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen. With uncapped commission potential, your career and the rewards that come with it are within reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make $100,000. Our new Field Sales Representatives earn between $60,300 to $100,000, including the salary and our uncapped commission opportunities. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded. You'll be the face and voice of AT&T to your customers, working independently to deliver personalized sales interactions at scheduled appointments provided to you. You'll close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions - keeping customers connected to what matters most to them. How you get the job done: We'll kick things off with paid training -setting you up for success to work independently in the field. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech-savvy You'll connect with our existing customers daily. AT&T will provide scheduled appointments, giving you the opportunity to engage with warm prospects effectively. You'll use strong negotiation and communications skills - you know how to make a smooth pivot, and are highly motivated to get it right and make the sale Key expectations to succeed: 1 years of commission sales experience required, outside sales experience highly preferred Demonstrated success in commission sales and achieving sales targets Proficient in upselling techniques that enhance customer value and satisfaction Strong verbal communication skills with an ability to build rapport quickly Maintain a valid driver's license-be ready to drive, as we provide a company vehicle for official business use only Work a varied schedule designed to meet customers on their timeline -this includes evenings, weekends, and holidays Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record If you are considering jobs like Direct Sales Representative, Residential Sales Representative, Territory Sales Representative or Field Sales Executive - Home Solutions, this career move would be a great fit! Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone A company paid device and service plan, giving you first-hand expertise with our latest technology. Ready to take your career on a new route? Apply today. ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: Jacksonville, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

**Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. **Your role and responsibilities** Strategic Account Manager is an outside sales position responsible for developing, managing, and closing business within accounts in our Strategic Accounts segment. The role is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named key accounts and ensuring adoption and consumption of our solutions! HashiCorp's Go to Market strategy is described as ALEER, which stands for Adopt, Land, Expand, Extend, and Renew. The strategic accounts sales team is responsible for Landing new logos, Expanding the initial use case, Extending into new solutions, and Renewing existing contracts! ● Engage new and existing strategic enterprise accounts to demonstrate how they can be more successful with our technology portfolio ● Proactively and efficiently lead resources with dedicated teams, virtual teams, partners, and executive staff around sales opportunities to ensure successful outcomes ● Lead sophisticated enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations ● Align the overall HashiCorp solution to the customer's business needs, challenges, and technical requirements ● Execute solution and value selling to existing customer base and new prospects ● Articulate and evangelize the vision and positioning of both the company and products ● Build a healthy pipeline of revenue and new logos for your target accounts ● Accurately forecast business on a weekly cadence ● Accurately qualify opportunities based on MEDDPICC ● Effectively connect with management, legal and deal desk to ensure proper execution of documents and correct process and follow instructions or recommendations set by these teams and company management **Required technical and professional expertise** ● Experience in Security, Open Source software business models, proficiency in Cloud and Infrastructure software is a minimum requirement ● Extensive strategic sales and strategic customer development experience with a track record of closing enterprise deals ● Excellent operational discipline, crafting and completing quarterly and annual business plans and forecasting. ● Strong executive presence, interpersonal skills, and credibility ● Experience working for a high growth company where critical thinking and problem solving were required on daily basis to help contribute to significant business decisions ● Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets ● Outstanding Salesforce and Clari hygiene along with proficiency using Gong, Outreach, Slack, and Tableau **Preferred technical and professional experience** . IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

: Job Description - External Call Center Bilingual Sales Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our premier service consultant position earns $19.88 hourly commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Lead end-to-end Oracle Source to Pay implementations, covering Procurement, Sourcing, Supplier Qualification, Supplier Portal, Self-Service Procurement, Accounts Payable, and integrations with Financials and Supply Chain modules.Act as a subject matter expert, advising clients on best practices, process optimization, and solution design for Oracle Cloud Procurement and Payables.Drive requirements gathering, process validation, solution design, and configuration of Oracle Cloud S2P applications.Lead cross-functional teams, collaborating with Finance, Supply Chain, IT, and Procurement stakeholders.Ensure smooth system integration with other Oracle Cloud modules and third-party applications.Oversee and execute key project phases, including Conference Room Pilots (CRP), UAT, Go-Live, and Hypercare support.Provide leadership in data migration, system testing, and user training for Oracle S2P solutions.Mentor junior consultants and contribute to knowledge-sharing initiatives within the organization.Address complex system issues, perform root cause analysis, and implement process improvements. Required education Bachelor's Degree Required technical and professional expertise 10+ years of overall Oracle ERP experience with at least 5+ full-cycle implementations in Oracle Cloud Procurement, Sourcing, and Accounts Payable.4+ years of experience in Oracle Cloud Applications with a focus on Source to Pay (S2P) modules. Preferred technical and professional experience Deep understanding of supplier lifecycle management, procurement processes, invoicing automation, and financial integration.Hands-on experience configuring Oracle Procurement Cloud, including Approval Workflows, Procurement Contracts, and Supplier Management.Strong knowledge of Oracle Cloud security roles, data access models, and reporting tools (OTBI, BI Publisher, SQL).Ability to manage complex integrations, working with middleware and third-party systems.Excellent communication, stakeholder management, and team leadership skills.Oracle Cloud Procurement or Financials certification is a plus.Experience with Enterprise Architecture, MDM projects, and integrations with Oracle or non-Oracle MDM solutions.Strong problem-solving skills with a strategic mindset and the ability to drive process improvements.Prior experience in a professional services environment. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Provide PMO and Project Management support, serving as the primary liaison to Sonu and AST project teams. This role involves overseeing multiple project workstreams and collaborating closely with project managers, account managers, and delivery leadership to ensure successful execution of client engagements. Responsibilities * Lead and coordinate multiple project teams, ensuring alignment with overall business and delivery objectives. * Define project scope, objectives, and priorities in collaboration with executive and delivery leadership. * Direct the development, integration, and delivery of project milestones and key deliverables. * Monitor project progress, performance metrics, and staffing requirements to ensure efficiency and timely delivery. * Provide leadership and strategic insight in structuring and managing large-scale client engagements-typically multi-year contracts involving multiple subcontractors and complex project phases. * Promote collaboration, transparency, and accountability across cross-functional teams. Required education Bachelor's Degree Required technical and professional expertise Qualifications & Experience * Minimum of 15 years of consulting experience or equivalent, including at least 6 years of project or program management experience within consulting firms supporting public sector clients. * Proven background in ERP and HCM SaaS applications, preferably with Oracle Cloud solutions. * Prior experience in one or more of the following roles: Solution Architect, Business Development Manager (consultative selling and deal closing), or Project Manager. * Demonstrated ability to lead complex, large-scale implementations and collaborate effectively with executive stakeholders. Preferred technical and professional experience Create up to 3 bullets max. You can get inspired by this example below. Cloud Market Knowledge: Ability to develop cloud market knowledge to become a trusted client advisor (training on IBM's Hybrid Cloud offerings will be provided). ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey. Your role and responsibilities Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers' primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers' adoption of high-value product use cases and help integrate their HashiCorp tools into their software/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools. Responsibilities: Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain! ● Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/extension/renewal phases, as measured by customer product consumption, health, retention and growth ● Serve as a subject matter expert for our customers' usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp ● Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes ● Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer's needs ● Ensure the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight ● Partner with the aligned account sales team to both identify, handle and mitigate customer risk across the customer's lifecycle with HashiCorp and to identify and develop opportunities to expand the depth and breadth of customer utilization of the HashiCorp toolchain ● Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings ● Lead and coordinate account recovery actions for escalated customers, driving their successful de-escalation and return to normal health Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise ● 5 years experience with solution architecture, sales engineering, technical account management or equivalent experience ● Proficiency and experience with concepts and technologies using software development, operations, security cloud, microservices, containers, and scheduling platform ● Proficiency and/or knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management and Dev/Ops) such as Vagrant, Packer, Terraform, Consul, Nomad, Vault and others ● Exceptional communication skills, including experience developing and delivering technical content, experience asking effective questions to understand customer business priorities and needs, and comfort handling customer objections ● Passion for learning and working with new technologies, and willingness to dive into new areas of knowledge without external motivation and with an eye for detail ● Ability to work well in a highly-dynamic environment that focuses on providing outstanding Customer service ● Experience planning projects and leading customers through implementations of highly-technical products ● Comfort working with and advising both technical and business partners across the customer lifecycle ● Fluency in understanding, quantifying and empathizing with customer organizational pain and prescribing technical and process solutions to mitigate those difficulties ● Expertise in driving adoption of product use cases to enhance customer value attainment and satisfaction ● Skill in identifying and addressing customer risk, and confidence in mitigating it ● Comfort working remotely and performing well given a high level of independence and autonomy, Up to 50% travel required ABOUT BUSINESS UNIT IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive Your role and responsibilities Manage AST rapid and complex Oracle Cloud and SaaS project engagements Engage with AST project team members and client stakeholders to ensure adherence to AST's project methodology Prepare weekly project status reporting for project PMO, client steering committee and AST Management• Manage project resources and project timeline to the established project budget, addressing all changes in scope according to the project change control process• Develop and manage project schedules• Assist with business development initiatives including presentations and proposals• Assist with internal operational objectives for project management methodology and practices Required education Bachelor's Degree Required technical and professional expertise What We're Looking For:• 7-10+ years managing Oracle Cloud (HCM, FIN, SCM, EPM, ERP) implementation projects.• Experience leading multi-year, multi-phase and complex Oracle Cloud engagements and migrations.• Public Sector (city/state/local government) and/or K12 schools project experience required.• Ability to conduct effective discussions about Oracle systems and business operations topics with all levels of client organizations and across all discipline areas (technical, functional, change management, project management, and operations management).• Experience with managing engagements that include third-party, integrated systems.• Understanding of full life cycle project delivery methodology including stakeholder and risk management practices.• Familiarity with implementation of change management objectives and practices.• Ability to work in a fast-paced environment with a diverse group of people.• 4-year bachelor's degree (or equivalent experience).• PMP Certified (highly recommended).• Experience utilizing a full life cycle methodology.• Ability to work in a fast-paced environment with a diverse group of people.• Strong troubleshooting skills, especially to facilitate the resolution of cross-team challenges.• Excellent verbal and written communication, active listening, and interpersonal skills.• Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint, Project, Visio).• Ability to manage and collaborate with an offshore delivery arm of the overall project team, for both functional and technical delivery tasks. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

WHO YOU ARE: · YOU embrace technology and are passionate about bringing it to others · YOU are committed to providing a superior level of customer service · YOU have strong interpersonal, organizational and communication skills · YOU thrive working in a fast-paced, dynamic environment · YOU are a motivated and creative team player · YOU are proficient with basic computer programs such as Windows and Outlook · YOU maintain a professional appearance, demeanour and attitude at all times ESSENTIAL DUTIES AND RESPONSIBILITIES: · Work in partnership with Sales Managers and other employees to maximize store sales and in-store presence · Maintain high levels of product and service knowledge and provide excellent customer service · Participate in merchandising and promotional activities · Ensure accuracy in all transactions, inventory and procedures · Participate in all manner of store maintenance

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations. Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands-on development, design, prototyping and/or other efforts required to keep the project on a successful track. Ensure that the proposed solution meets the client's requirements, is architecturally complete, and all architectural risks are quantified within their assigned area. Required education Bachelor's Degree Required technical and professional expertise 10+ years ERP implementation experience Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA Public Sector domain (city/state/local/county government) experience considered an asset Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** A career at IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, managing, and implementing offerings with a deep understanding of finance business processes and SAP systems. As a trusted business advisor who collaborates to provide business outcomes and innovative solutions for solving challenging business problems. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include: - Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of business processes and SAP solutions for simplicity, amplification, and maintainability that meet client needs. - Team Delivery leadership: Leading and managing high performing teams of SAP consultants to deliver work products on time, budget, and quality. - Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your customer process and SAP expertise with clients and team members and working with the latest technologies with industry best practices applied. This Job can be Performed from anywhere in the US. **Required technical and professional expertise** · Professional Expertise with SAP S/4HANA: Hands-on SAP expertise in SAP S/4HANA ISU-Work Management/Device Management with multiple commodities (e.g., electric, gas, water, wastewater), and with knowledge of the other ISU processes (Customer Experience, FICA, Billing) with a minimum of 5 end-to-end implementations (four specifically in the Energy and Utilities Industry) from project preparation to go-live as a Management Consultant or Solution Architect. Specifics: · Solution design of work/device/service management financial/accounting and collection processes and procedures. · Deep knowledge of the technical and business master data and the integration points that enable the IS-U data model. · Extensive experience in the batch job processing chains and exceptions management process. · SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to integrate these customer processes with SAP and other applications to provide end-to-end solutions. · Leadership and Project Management Skills: Project management skills, including implementation methods, developing project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards. · Deep Industry Knowledge: Foundation-level industry knowledge in Energy and Utilities. · AI and Cybersecurity Knowledge: Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principles · Language Proficiency: Fluency in English. · Eligibility and Equal Opportunity: As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role, you must have the valid right to work in the United States. **Preferred technical and professional experience** · Familiarity with other Business Processes and SAP Modules: SAP Industry for Utilities (ISU), SAP Analytics Cloud, Integration into client customer portals. · Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and GCP. · Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Description: Call Center Bilingual Sales Representative (English/Spanish) - Hybrid Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Miami, FL area on Thursday, January 8th, 2026. Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! For the candidate who complete the job application and pass the online assessment, you will have the opportunity to schedule an interview with the hiring team that will take place in-person event. Join us at our AT&T Call Center: 600 NW 79th Ave, Miami, FL 33126 Date: Thursday, January 8th, 2026 Time: 10:00am -4:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome! This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. Pay Transparency: Our Premier Service Consultant position earns $22.16 hourly. Not to mention all the other amazing rewards that working at AT&T offers. How You'll Make an Impact: In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. What Your Day-to-Day Will Look Like: You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. Key expectations to succeed: Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Serves as an entry-level TRIRIGA Application Developer supporting NGB's implementation of IBM TRIRIGA. Under direct supervision, assists in the design, configuration, and development of TRIRIGA IWMS applications. Interprets functional designs, performs configuration, supports custom development, and contributes to system performance improvements. Provides technical support and mentoring to junior team members. Participates in integration, data migration, and testing activities. Applies foundational knowledge of TRIRIGA modules, architecture, and IWMS best practices to deliver quality solutions aligned with NGB requirements. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Minimum of 3 years of experience * BS degree in Facilities Management, Engineering, Computer Science, IT, or related field * * 1-3 years experience in TRIRIGA implementation projects * 1-3 years experience configuring workflows, forms, and reports in TRIRIGA * 1-3 years experience with Java, JavaScript, and HTML for TRIRIGA customizations * 1-3 years experience supporting data migration and integration efforts Preferred technical and professional experience * Experience with TRIRIGA cloud-based or cloud-native deployments * Experience with IWMS platforms or facilities management software * Experience reviewing code and applying TRIRIGA development best practices * Experience configuring TRIRIGA data models and custom data structures * Experience identifying and resolving performance issues in TRIRIGA Experience supporting Federal clients ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities Act as a subject matter expert in Oracle subscription management cloud (SMC) Conduct / Participate in discovery workshops, gather business requirements, do fit gap analysis, and map them to Oracle SMC. Configure SMC, create functional design documents, develop, and document test scripts. Demonstrate how SMC product features can be used to solve client's business problems in Quote to Cash. Conduct design workshops, manage and run conference room pilots, and drive user testing and training workshops. Work with all stakeholders to monitor and track progress of workstreams to ensure successful go-live. Co-ordinate with the offshore functional and technical teams as needed for all project deliverables throughout the different phases of the implementation. Support pre-sales and business development efforts in SMC area. Required education Bachelor's Degree Required technical and professional expertise At least 10+ years of Implementation / Support experience in implementing Oracle ERP Applications. At least 2 Oracle Subscription Cloud implementations, working as a Subscription lead functional consultant. Preferred technical and professional experience Excellent functional knowledge and hands-on experience on Oracle Subscription Management Cloud. Good understanding of Quote to Cash process, Order Management features and how SMC fits into the overall solution. Good Knowledge of Oracle SCM - Order Management, Pricing and Product management and Install Base. Strong understanding of various integration points between SMC with upstream application like CPQ and SFDC and downstream application like Revenue Management and AR. Basic understanding of Oracle Finance modules, General Ledger (GL), Receivables (AR), and Revenue Management. Good Knowledge in configuring SLA rules. Good Knowledge of REST APIs and SMC table structures. Good Knowledge about Data Conversion/Migrations, Inbound/Outbound interfaces, and Reports. Strong consulting experience and business analytical skills. Ability to work independently and manage multiple tasks on assignments. Strong written and verbal communication skills, including presentation skills. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to work well in a team environment. Ability to work well with offshore teams. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS No Visa Sponsorship Offered The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Currently, we are looking for a highly experienced, team-oriented Oracle Cloud Payroll Functional Lead to join our talented consulting team. This is a US based, full-time position, with travel to customer sites as needed. What You'll Do: Consult on best practices on Oracle Cloud Payroll policies Be an expert in the configuration of and management of the Oracle Cloud ERP Payroll applications Provide best-practice guidance on payroll business processes and implementation Support the definition and validation of various payroll related conversion activities **Required technical and professional expertise** Bachelor degree (or equivalent experience) Minimum 5 years of experience as an Oracle Cloud Payroll Lead with 2-4 years of experience in implementing Oracle Cloud Experience with public sector clients like state governments, counties and cities, considered a plus Applicants with hands-on experience with Oracle HCM Cloud Tools such as HCM Extract, HDL, PBL experience are preferred IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell' we're looking for undergraduate and graduate students who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients' most complex business challenges. In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise, we need to be great with people - to empathize, understand, and collaborate on technical solutions that will improve lives all over the world. This is a 1 to 2 year Co-Op position for students to work while actively pursuing a degree for up to 20 hours while school is in session and up to 40 hours a week during school breaks and summer. As a Brand Technical Specialist Co-Op within IBM, you will become a subject matter expert on a solution that's secure, reliable, scalable, sustainable, and can integrate with hybrid cloud and AI. You'll learn to co-create with colleagues and clients to deliver the engine that sits at the centre of their digital transformation's success. IBM's Sales Co-Op Program culture will set you up for positive impact and success, whilst ongoing development will continually advance your skills. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help- as you apply passion to work that will compel our clients to invest in IBM's products and services. Your role and responsibilities As a Brand Technical Specialist Co-Op, you'll collaborate across the wider sales team to advise and support client engagements throughout the sales process. Your primary responsibilities will include, but not be limited to: * Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals. * Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBM's proven technology solutions. * Delivering Proof of Concepts: Deliver proof of concepts and simplify complex technical subjects for client education. * Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients' existing tech stacks. * Sales Prospecting: Apply IBM's sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) - this includes a considerable amount of cold calling. * Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory. To be successful in this role, you will need: * Confidence to contact and engage potential new customers and deliver an elevated experience. * Motivation to achieve sales, business objectives and high client satisfaction. * Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities. * Embrace curiosity and a growth mindset. You may work with any of the following technologies: Data, Artificial Intelligence, Automation, Cloud, Security or Systems Hardware. Upon graduation, potential full-time roles will be located in one of the following IBM offices: Atlanta, GA, Austin, TX, Boston, MA, Chicago, IL, Dallas, TX, New York, NY, Raleigh, NC, San Francisco, CA, and Washington, DC. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship Required education Bachelor's Degree Required technical and professional expertise * Actively Enrolled: Registered undergraduate or graduate university student. * Education: Seeking B.S. or M.S. degree in Computer Science, Data Science, Engineering, Information Systems, or equivalent technical experience. * Client Focused: Asks open-ended questions and understands needs to address business challenges. * Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges. * Team Player: Demonstrates team collaboration and can navigate different communication styles. * Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential. * Self-Starter: Motivated to work with clients and can lead projects independently. Preferred technical and professional experience * Programming coursework or experience a plus. * Prior work experience in client sales or service. ABOUT BUSINESS UNIT IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your role and responsibilities IDMS Database Administrator well versed in IDMS database operations, as well as IDMS Central Version system operations. Mainframe COBOL to assist with Modernization conversion projects, including problem determination and resolution based on IDMS DB/DC behaviors. Responsibilities: * Consult with clients, discuss IDMS concepts and relate them to existing Db2/SQL solutions. * Assist with Problem determination in application modernization issues in both the converted application COBOL code, and the internal COBOL framework emulating IDMS behaviors * Resolve issues and / or make recommendations on corrections needed * Document issues / resolution as required * Make modifications to internal COBOL framework, and existing processes and procedures as assigned Skills: * Using IDMS Utilities & Tools * Administrating the IDMS Database * Managing the IDMS Database & System * Securing & Applying Maintenance to the Database * Logical & Physical Database Design for IDMS * Defining an IDMS Database * Implementing & maintaining an IDMS Database * Database, DC-UCF Internals * IDMS / DC-COBOL * IDMS Performance & Tuning * Database definitions: * Schema, Subschema, DMCL, DBName table, Page groups * Set definition of MA, OA, OM, MM * IDMS system and user exits, how to invoke * Local mode vs CV (Central Version) and why you might use one over the other Required education None Preferred education Bachelor's Degree Required technical and professional expertise * Excellent understanding of IDMS application and Database usage including ADSO (15 Years experience) * Excellent COBOL, COBOL/CICS programming and debugging skills. (10 years of experience) * Excellent documentation and communication skills Preferred technical and professional experience * Db2/SQL application and performance tuning knowledge * Data Migration experience * Assembler/Macro language knowledge * IMS-DB/DC * VSAM ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Must have the ability to work in Canada without sponsorship. This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Provide PMO and Project Management support, serving as the primary liaison to Sonu and AST project teams. This role involves overseeing multiple project workstreams and collaborating closely with project managers, account managers, and delivery leadership to ensure successful execution of client engagements. Responsibilities * Lead and coordinate multiple project teams, ensuring alignment with overall business and delivery objectives. * Define project scope, objectives, and priorities in collaboration with executive and delivery leadership. * Direct the development, integration, and delivery of project milestones and key deliverables. * Monitor project progress, performance metrics, and staffing requirements to ensure efficiency and timely delivery. * Provide leadership and strategic insight in structuring and managing large-scale client engagements-typically multi-year contracts involving multiple subcontractors and complex project phases. * Promote collaboration, transparency, and accountability across cross-functional teams. **Required technical and professional expertise** Qualifications & Experience * Minimum of 15 years of consulting experience or equivalent, including at least 6 years of project or program management experience within consulting firms supporting public sector clients. * Proven background in ERP and HCM SaaS applications, preferably with Oracle Cloud solutions. * Prior experience in one or more of the following roles: Solution Architect, Business Development Manager (consultative selling and deal closing), or Project Manager. * Demonstrated ability to lead complex, large-scale implementations and collaborate effectively with executive stakeholders. **Preferred technical and professional experience** Create up to 3 bullets max. You can get inspired by this example below. Cloud Market Knowledge: Ability to develop cloud market knowledge to become a trusted client advisor (training on IBM's Hybrid Cloud offerings will be provided). IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.