Lucidworks jobs

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. About the RoleThe Managed Services Team is responsible for the maintenance of configurations implemented for Managed Fusion customers. These solutions were generally implemented by Professional Services or Partner teams and fall under the Managed Services team's maintenance after go live. We collaborate with Support teams as first line contact for the customers, Cloud engineering team for Infrastructure maintenance, and Customer Success for ensuring proper communication with the customer for new feature requests, upgrades and general requests that require more coordination. We continuously define and update best practices with the latest ideas based on lessons learned by the team and discussions with our partner teams. About YouYou understand common Search technology and functionality, including basic features for managing the search experience. You have some basic knowledge of features like Synonyms, Spell Checking, Stop words, Boosting and Blocking, Relevancy, etc. You understand the concept of ingesting data into a search index (via connectors, data feeds or web crawlers), as well as possible manipulation of that data during ingestion. You understand the concept of searching for that data via queries and manipulations of the response from the search. You are able to write the Javascript code necessary to modify these manipulations. You are able to troubleshoot possible issues in the ingestion or query pipelines. This is a remote role open to US based candidates in Mountain or Pacific time zones. Responsibilities Act as a senior technical expert, providing in-depth support and proactive maintenance for a diverse customer base with varying levels of technical expertise. Troubleshoot and resolve complex ingestion, indexing, and system performance issues related to Lucene/Solr, Lucidworks Fusion, and cloud-based infrastructure, utilizing Java stack traces, heap dumps, profiler snapshots, and performance diagnostics. Identify, reproduce, and document product issues, working closely with engineering teams to influence product improvements and drive faster resolutions. Lead incident response and root cause analysis for high-impact technical issues, ensuring timely and effective resolutions. Participate in design and implementation of automation tools and monitoring frameworks to improve efficiency and scalability in cloud-based managed services. Mentor and guide junior engineers, fostering a culture of continuous learning and knowledge sharing within the team. Provide thought leadership in troubleshooting methodologies, optimizing system performance, and enhancing overall reliability. Collaborate with global teams and customers across multiple time zones, ensuring seamless communication and issue resolution. Clearly communicate with customers through ticketing systems like Zendesk to provide expert support. Skills & Qualifications 6+ years of experience in technical support, search technology, or software development, with a strong focus on search platforms. Expertise in Lucene/Solr or Lucidworks Fusion and the ability to troubleshoot complex search-related issues is required. Bachelor's or Master's degree in a relevant field (Computer Science, Engineering, etc.) or equivalent experience. Proficiency in Java and scripting languages (JavaScript, Python preferred) for debugging, automation, and tool development. Experience working with cloud platforms (GCP, AWS, or Azure) and containerization technologies like Kubernetes. Ability to analyze logs, stack traces, profiler snapshots, and performance metrics to diagnose system issues effectively. Experience working with connectors, web crawlers, and API integrations. Strong knowledge of HTML, XML, JSON, REST APIs, and tools like Postman. Excellent communication skills, with experience handling enterprise-level support interactions via email and ticketing systems (Zendesk, Jira, etc.). Prior experience leading incident management, root cause analysis, and customer escalations. Exposure to related open-source technologies (Solr, Tika, Nashorn, Spark, AI, etc.) is a plus. Prior experience working in global support environments that require collaboration across multiple time zones. Experience working with international clients and understanding regional nuances in enterprise support expectations. Willingness to participate in a 24x7 on-call rotation to help support the services you develop; we take an end-to-end ownership approach to what we build! Competencies Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities Strong verbal and written communication skills Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests English fluency Ability to handle confidential information Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company. Thank you for your interest and we look forward to learning more about you. Note to third party recruiters: We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.

Citrix makes virtual computing solutions that help people work and play from anywhere on any device. More than 230,000 enterprises rely on Citrix to create better ways for people, IT and business to work through virtual meetings, desktops and datacenters. Citrix virtualization, networking and cloud solutions deliver over 100 million corporate desktops and touch 75 percent of Internet users each day. Over 10,000 companies partner with Citrix in 100 countries. Annual revenue in 2011 was $2.2 billion. Job Description We are looking for a bright, enthusiastic individual who enjoys working in a dynamic, fast-paced environment to join our Inside Sales team as an Associate Corporate Sales Representative in Tempe, AZ. This position will be focused on ShareFile and RightSignature SaaS offerings as part of our workflow cloud division. Qualifications Consistent history of over-achievement and strong internal drive to succeed Cold calling experience a plus Ability to thrive in a fast paced, strategic, consultative sales role Energetic with an entrepreneurial personality and ability to establish and maintain client relationships Strong interpersonal, communication, and computer skills Ability to work in a team environment Belief in a customer-centric approach Enjoys professional interaction and is a natural at maintaining a pleasant, professional demeanor Additional Information Use inbound and outbound cold calling techniques Manage and forecast your own pipeline Developing and applying an understanding of Citrix products, processes, and customer base Managing and calling your leads Understanding of the competitive marketplace Using proactive and consultative phone sales techniques Participate in training and development programs offered by Citrix Generating leads for customer expansion

The Observability Data Platform (ODP) powers the core of Datadog's telemetry systems, handling exabytes of multimodal observability data. As AI agents become first-class consumers of telemetry, ODP is evolving to meet their demands - scaling with explosive data growth, exposing new query mechanisms, rethinking how telemetry is stored, transformed, and served, and enforcing guardrails that ensure security and reliability. Our team's new focus is to build an intelligent control plane for production systems. This involves moving beyond passive monitoring to create a platform where AI agents can safely and effectively take action in live environments. To achieve this, we are integrating techniques from symbolic reasoning, formal methods, and generative AI. We are looking for an experienced Senior Applied Scientist with a background that spans systems engineering, AI, and formal reasoning. You have expertise in areas like causal modeling, generative simulation, runtime verification, or reinforcement learning, and are motivated to apply these skills to build reliable systems. You will join the team behind Datadog's most ambitious projects: evolving observability infrastructure for stochastic, self-improving systems. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Design and prototype intelligent systems for AI-native observability, including cost-aware agent orchestration, adaptive query execution, and self-optimizing system components. Apply reinforcement learning, search, or hybrid approaches to infrastructure-level decision-making, such as autoscaling, scheduling, or load shaping. Collaborate with AI researchers and platform engineers to design experimentation loops and verifiers that guide LLM outputs using runtime metrics and formal models. Explore emerging paradigms like AI compilers, “programming after code,” and runtime-aware prompt engineering to inform Datadog's infrastructure and product design. Help define the direction of BitsEvolve - Datadog's optimization agent that uses LLMs and evolutionary search to discover code improvements, optimize GPU kernels, and tune configurations to improve performance. Partner with product teams and platform stakeholders to ensure scientific advances translate into measurable improvements in cost, performance, and observability depth. Who You Are: You have a BS/MS/PhD in a scientific field or equivalent experience You have 8+ years of experience in systems engineering, database internals, or infrastructure research, including hands-on experience in a production environment You have a strong software engineering foundation, ideally in C++, Rust, Go, or Python, and are comfortable writing performant, maintainable code You have deep expertise in at least one of the following areas: query optimization, data center scheduling, compiler design, reinforcement learning, or distributed systems design You have experience applying search, planning, or learning techniques to solve real-world optimization problems You are excited by systems that learn, adapt, and improve over time using feedback from runtime metrics and human-defined objectives You are hypothesis-driven and enjoy designing experiments and evaluation loops, whether through simulations, benchmarks, or live systems You thrive in ambiguity, enjoy reading papers and building prototypes, and want to help shape the future of infrastructure in the AI era You enjoy collaborating across research, engineering, and product to bring scientific insights to practical outcomes Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Get to build tools for software engineers, just like yourself. And use the tools we build to accelerate our development. Have a lot of influence on product direction and impact on the business . Work with skilled, knowledgeable, and kind teammates who are happy to teach and learn Competitive global benefits Continuous professional development Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$187,000-$240,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Sumo Logic, Inc. empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and secure cloud-native applications. Our platform observes, monitors, and secures modern digital business solutions. As a true cloud-native SaaS solution, you will be working on the cutting edge of cloud technology to deliver a world-class technical experience to our customers, thus enabling them to meet their business outcomes. We are seeking a highly skilled Technical Customer Success Manager. As a trusted customer advisor, Technical Customer Success Manager (CSM) not only help our customers understand best practices to maximize Sumo Logic's value, drive customer ROI and also delve deep into the technical nuances of our platform. You'll be hands-on, assisting customers in navigating the complexities of Sumo Logic and leading strategic growth through robust relationships with users and executives in partnership with the Sumo Logic account team. Your expertise in advanced training, complex problem-solving, and enabling technology adoption will be crucial. We support customers across various verticals with specialized needs in information security, DevSecOps, and observability and monitoring. This role offers the excitement of joining Sumo's team, which is renowned for tackling our customers' most intricate security and operational challenges. As a CSM, you'll have visibility up to the CEO level and engage with our executive team on strategic initiatives. Travel Requirements Flexible, but generally once or twice a quarter (10-25%) Customer Visits Corporate Visits for Training, mandatory meetings, etc. Responsibilities Advanced Technical Expertise: Hands-on keyboard experience and consultative skills. Strategic Adoption Drive: Facilitate training on advanced features and practices, aligning with the customer's specific usage of Sumo Logic. Customized Success Planning: Work closely with customers to understand their unique requirements and challenges, ensuring alignment with their expected business outcomes through a hands-on, consultative approach to build their adoption plan, then help them to achieve it and track progress. You'll keep an eye out for additional opportunities and work to expand the plan as they progress to maximize the value they get from SUMO Logic. Risk Mitigation and Planning: Ability to identify financial and adoption risks within an account and pull the team together to create a thorough plan to turn risky situations into an advocacy scenario Growth Strategy Development: Collaborate with the account team to formulate and implement strategies that balance customer needs with Sumo Logic's business growth. Proactive Monitoring and Support: Vigilantly monitor customer KPIs, proactively address deployment issues, and drive product roadmap suggestions from customer feedback. Executive Engagement: Conduct Quarterly Business Reviews and monthly health check calls, maintaining a proactive, strategic presence in the account team. Monitor and report on the overall well-being of customers, tracking essential health and usage indicators to reduce or eliminate churn risk Data Analysis: Ability to look at data and infer usage patterns Required Qualifications and Skills Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. Customer-Centric Approach: Passionate about customer satisfaction and problem-solving. Relationship Management: Demonstrated ability in managing relationships across various levels, from technical practitioners to executives. Communication Excellence: Professional and clear communication skills, adept in both executive meetings and technical workshops. Ambiguity Navigation: Ability to work with uncertainty and proactively seek necessary support. Account Management Prowess: Demonstrable skills in managing multiple Accounts with a keen eye for detail. Familiar with Cyber Security frameworks and their applications in the secure DevOps Lifecycle Curiosity to learn about the customer base and curiosity to continue learning Desired Qualifications and Skills Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu). Cloud Services Knowledge: Hands-on experience with AWS, GCP, Azure, or other cloud services. Query Language Proficiency: SQL or similar query language skills. Security and Operations Background: Experience in monitoring and alerting in security, operations, or SecDevOps settings. Advanced Technologies: Kubernetes expertise (including HELM) and data analytics knowledge are highly advantageous. OSS skills in Otel, Prometheus, and Falco are a plus Sumo Logic experience is a big plus but not required About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $119,000 - $140,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.

Zendesk is a leading customer experience software company dedicated to improving how businesses engage with their customers. Our innovative platform helps organizations deliver seamless support and build lasting relationships. Join us to be part of a dynamic team shaping the future of customer service. Position Overview: As a Strategic Enterprise Account Executive at Zendesk, you will be responsible for driving revenue growth by identifying, developing, and closing new business opportunities within strategic enterprise accounts. There will be a key focus on AI. You will also be responsible for closing new business from a list of prospects. You will build strong, trusted relationships with key stakeholders, understand their challenges, and tailor Zendesk solutions to meet their complex business needs. This is a high-impact role requiring a strategic mindset, deep industry knowledge, and exceptional sales acumen. Key Responsibilities: Develop and execute strategic sales plans to achieve or exceed quota within assigned enterprise territories. Identify and engage with senior executives and key decision-makers to understand their business objectives and challenges. Present, negotiate, and close complex deals that deliver customer value and Zendesk revenue objectives. Collaborate cross-functionally with Customer Success, Solutions Engineering, Marketing, and Product teams to drive customer satisfaction and expansion. Maintain a robust AI sales pipeline and provide accurate forecasts to management. Stay informed on industry trends, competitive landscape, and Zendesk product offerings to position Zendesk as the preferred customer experience solution. Represent Zendesk at industry events, conferences, and client meetings to build brand awareness and relationships. Qualifications: Bachelor's degree or equivalent experience in Business, Marketing, or related fields. MBA is a plus. 7+ years of successful enterprise sales experience, preferably in SaaS or software solutions. Proven track record of consistently meeting or exceeding sales targets in complex sales cycles. Strong ability to engage and influence C-level executives and foster long-term partnerships. Excellent communication, presentation, and negotiation skills. Ability to thrive in a fast-paced, collaborative, and customer-centric environment. Familiarity with CRM tools (Salesforce preferred) and sales methodologies. Why Zendesk? Opportunity to work with cutting-edge technology shaping customer experiences worldwide. Collaborative culture that supports growth and innovation. Competitive compensation package with uncapped commission. Comprehensive benefits including health, wellness, and professional development programs. #LI-SM12 The US annualized OTE (On Target Earnings) range for this position is $249,000.00-$373,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Senior Partner Solutions Architect (Security), you'll focus on helping partners design, package, and deliver modern security solutions using Datadog's Observability and Security platform. You'll collaborate closely with Datadog's Channels & Alliances team to help partners achieve secure, observable, and compliant cloud operations for Datadog customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Ensure the successful onboarding, training, and certification of partner technical resources, including security enablement across Datadog's products. Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on best practices. Advocate on behalf of Partners' technical concerns-especially around security integrations, data governance, and compliance requirements-helping to drive resolution with internal Datadog teams. Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities. Collaborate with Product Management and Engineering to help shape new product features, integrations, and best practices. Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. Who You Are: Possess strong technical grounding across Cloud and Security domains, ideally with experience implementing or supporting cloud security, SIEM, and observability solutions. 10-15 years in partner-facing, customer-facing, or consulting technical roles, with a background in cloud security. Self-starter with strong business acumen and the ability to articulate Datadog's Security and Observability value story from technical deep dives to CISO-level conversations. Confident presentation skills Desired hands-on experience in two or more of the following: Observability & Security: Datadog, Splunk, Chronicle, New Relic, AppDynamics Cloud: AWS, Azure, GCP (with IAM, VPC, Security Hub, GuardDuty, Defender for Cloud) Containerization: Docker, Kubernetes, OpenShift (with security add-ons such as KSPM, admission controls) Dev/Scripting: Python, JavaScript, Ruby, Perl, PHP, Go Config Mgmt: Terraform, Ansible, Puppet, Chef CI / CD: Jenkins, GitLab Bonus Points: Prior experience working in a technical role supporting channel partners (Systems Integrators, Managed Service Providers, e.g.) Prior experience working with security-focused partners Security certifications (e.g. CISSP, GIAC, CCSP, CKS, AWS Security Specialty) Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$161,288-$236,555 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

As a Principal Cloud Alliance PartnerManager, you will lead and expand our global strategic partnership with AWS. In this role, you will be responsible for driving joint go-to-market initiatives, deepening technical integrations, executing agreements, and maximizing revenue opportunities through AWS programs and sales motions. This position requires a highly strategic and execution-focused leader with a deep understanding of the AWS ecosystem, cloud technologies, and partner management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own & Scale the AWS Partnership: Lead Datadog's global alliance strategy with AWS, managing key executive and field relationships. Drive Revenue Growth: Identify and execute joint business opportunities, including marketplace transactions, co-selling initiatives, and AWS funding programs. Go-to-Market Leadership: Collaborate with AWS and internal teams (sales, marketing, and product) to develop and launch integrated solutions, campaigns, and enablement programs. Technical & Product Alignment: Work closely with Datadog's product and engineering teams to strengthen AWS integrations and ensure technical alignment with AWS services. Field & Partner Enablement: Train and support Datadog's global sales teams on AWS partnership benefits, co-sell motions, and marketplace offerings. Measure & Optimize: Track partnership performance using key metrics (pipeline, revenue, AWS incentives) and continuously refine strategy to maximize impact. Who You Are: Experienced in 10+ years of partner-facing business development, strategic alliances, or channel sales at a cloud services or software as a service organization Skilled in driving sales, partner sourced and partner influenced opportunities Able to quickly understand technical concepts and explain them to others verbally and in writing Experience working with Cloud Alliances and Tech Alliances (other ISVs) a plus. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$170,000-$240,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog's value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 45% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$149,000-$198,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

The proliferation of machine log data has the potential to give organizations unprecedented real-time visibility into their infrastructure and operations. With this opportunity comes tremendous technical challenges around ingesting, managing, and understanding high-volume streams of heterogeneous data As a Machine Learning Engineer, you'll build the intelligence behind the next generation of agentic AI systems that reason over massive, heterogeneous log data. You'll combine machine learning, prompt engineering, and rigorous evaluation to create autonomous AI agents that help organizations understand and act on their data in real time. You'll be part of a small, high-impact team shaping how AI agents understand complex machine data. This is an opportunity to work on cutting-edge LLM infrastructure and contribute to defining best practices in context engineering and AI observability. Responsibilities Design, implement, and optimize agentic AI components including context engineering, memory management, and prompts. Develop and maintain golden datasets by defining sourcing strategies, working with data vendors, and ensuring quality and representativeness at scale. Prototype and evaluate novel prompting strategies and reasoning chains for model reliability and interpretability. Collaborate cross-functionally with product, data, and infrastructure teams to deliver end-to-end AI-powered insights. Operate autonomously in a fast-paced, ambiguous environment - defining scope, setting milestones, and driving outcomes. Ensure reliability, performance, and observability of deployed agents through rigorous testing and continuous improvement. Maintain a strong bias for action-delivering incremental, well-tested improvements that directly enhance customer experience. Required Qualifications B.Tech, M.Tech, or Ph.D. in Computer Science, Data Science, or a related field. 1-2 years of hands-on industry experience with demonstrable ownership and delivery. Strong understanding of machine learning fundamentals, data pipelines, and model evaluation. Proficiency in Python and ML/data libraries (NumPy, pandas, scikit-learn); familiarity with JVM languages is a plus. Working knowledge of LLM core concepts, prompt design, and agentic design patterns. Strong communication skills and a passion for shaping emerging AI paradigms. Desired Qualifications Prior experience building and deploying AI agents or LLM applications in production. Familiarity with modern agentic AI frameworks (e.g., LangGraph, LangChain, CrewAI). Experience with ML infrastructure and tooling (PyTorch, MLflow, Airflow, Docker, AWS). Exposure to LLM Ops - infrastructure optimization, observability, latency, and cost monitoring. Located in the Pacific Time zone About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $148,000 - $173,200. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.

Sumo Logic's Cloud SIEM (Security Information and Event Management) platform provides comprehensive security visibility and analytics for modern cloud and hybrid environments. Leveraging advanced analytics and machine learning, our Cloud SIEM delivers real-time threat detection, incident response, and compliance management. Designed for scalability and efficiency, it seamlessly integrates with a wide range of security tools and data sources, enabling organizations to effectively manage and mitigate security risks while optimizing their security operations. Sumo Logic's Cloud SIEM empowers security teams to stay ahead of evolving threats and maintain robust security postures. SumoLogic is seeking a strong Software Engineer, backend, to join our Cloud SIEM team. As a Software Engineer, you will play a critical role in designing, developing, and maintaining our cutting-edge cloud-based SIEM solutions. Responsibilities Design, develop, and maintain high-performance, scalable cloud services Collaborate with cross-functional teams to define, design, and ship new features Ensure the best possible performance, quality, and responsiveness of services Identify and correct bottlenecks and fix bugs Experience with CI and on-call production support Help maintain code quality, organization, and automation Participate in code reviews and provide constructive feedback to team members Mentor junior engineers and help them grow their technical skills Stay up-to-date with the latest industry trends and technologies to ensure our products remain cutting-edge Requirements Bachelor's or Master's degree in Computer Science, Engineering, or a related field 5-8 years of industry experience with a proven track record of ownership Experience with Scala (or another JVM language) and Kafka in production environments Experience in multi-threaded programming and globally distributed systems (preferably in AWS) Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders Demonstrated ability to learn quickly, solve problems and adapt to new technologies Familiarity with Agile development methodologies and practices Occasional on-call availability. Nice to Haves Experience building/maintaining production services built in Python Familiarity with Docker, Kubernetes, Helm, Terraform, etc. Knowledge and understanding around operating Kafka at scale Experience running Apache Spark & Iceberg in production environments Familiarity with the security space Working experience with GitHub Actions or other CI pipelines A GitHub account with recent activity and contributions to open source projects About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $141,000 - $165,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.

Hungry, Humble, Honest, with Heart. The Opportunity Are you an analytical problem-solver with a passion for driving transformation and delivering exceptional results in complex project environments? If so, joining Nutanix as a Program Manager for Transformation and Migration means you'll be part of a dynamic team dedicated to empowering enterprise clients through innovative solutions, while collaborating with industry professionals and leveraging cutting-edge technology to shape the future of cloud computing. About the Team You'll be joining our Professional Services Team at Nutanix, a dynamic and collaborative environment where you'll have the opportunity to work alongside a diverse and talented group of professionals spread across the AMER, EMEA, and APAC regions. The team culture is grounded in excellence and innovation, with every member dedicated to delivering exceptional service and tailored solutions to meet our clients' unique IT infrastructure challenges. Our track record of success is underscored by receiving the NorthFace Service Award for ten consecutive years, demonstrating our commitment to exceeding client expectations and driving continuous growth. You will report to the Global PMO Leader, who also serves as the Sr. Manager for AMER. Our work setup is designed to provide flexibility, allowing for a remote working environment, which means you can work from the comfort of your home or any preferred location. However, we do expect the team members to come into the office occasionally, with most roles requiring no set in-office days. In terms of travel, be prepared for up to 30% travel as you engage with clients and participate in projects that may require on-site presence. This balance of remote work and travel offers a unique opportunity to connect with colleagues and clients while enjoying the flexibility of a modern work environment. Your Role Manage complex transformation and migration projects to ensure successful delivery. Collaborate with senior customer and Nutanix services leaders for strategic alignment. Drive project plans, track progress, and manage program scopes and schedules. Maintain client relationships, ensure effective stakeholder communication, and client satisfaction. Forecast program revenue and oversee documentation for all project-related activities. Align project deliverables with overarching business objectives to contribute to organizational goals. Lead the hiring process for new team members as part of building the new team. Establish best practices and processes for managing enterprise contracts as needed. What You Will Bring Minimum of 8 years of industry experience. PMP certification required. Experience managing federal contracts preferred. Proficiency in Microsoft Project and the Microsoft suite. Excellent written and verbal communication skills. Strong problem-solving skills. Ability to align deliverables to business objectives. Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. The pay range for this position at commencement of employment is expected to be between USD $ 151,200 and USD $ 258,000 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. --

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Corporate Overview In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud environment Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. The Role The Role As a Sr. Security Research Engineer on Proofpoint's Threat Research team, you'll be part of a highly-collaborative, industry-leading team focused on tracking threat actors and their associated tactics, techniques, and procedures. This role is designed to enable research and analysis activities by creating tooling to enhance or automate workflows and to facilitate tracking and data analysis processes. If desired, this role will also have the opportunity to undertake research in pursuit of the Threat Research program's mission to find and remediate malicious activity in Proofpoint datasets. This role has a direct impact on the efficacy of Proofpoint products, the quality of Proofpoint's intelligence, and the protection of Proofpoint customers. Our priority is finding talented individuals who fit our mission and culture - If you believe your skills align with the requirements but feel that the ‘Senior' title may not reflect your experience level, we still encourage you to apply. We're open to discussing the right fit Your day-to-day Stay abreast of a constantly evolving threat landscape and modern tech stacks needed to support research Work in partnership with threat researchers to design and implement tools and systems which enable their ability to track, contextualize, and report on malicious activity Liaison with other engineering units within Proofpoint to ensure stakeholder requirements are communicated and as a consultant to help those units understand the needs of a security-focused end-user constituency Work effectively as part of a remote team using chat, video chat, and conference calls What you bring to the team Passion for threat research and a well-rounded understanding of the threat landscape Ability to understand the threat researcher's needs, transform them into consistent & efficient system requirements and implement them Experience developing tooling in a variety of programming languages, but predominantly Python Experience integrating existing tooling into comprehensive systems which are deployable to a distributed team (dev Ops, architecture) Experience working with large datasets and associated tools and libraries, such as relational databases, AWS, Splunk, Pandas, Jupyter, etc. Self-directed and accountable Outstanding communication skills and the ability to present complex technical topics to a variety of internal stakeholders Nice to have Understanding of malware analysis fundamentals, for example interpreting the results of sandbox analysis Experience with LLM and agent/agentic framework development and support Prior experience tracking threat actors and/or malware families Experience performing the above in a fully remote environment Additional Information Travel: 10% Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 161,625.00 - 237,050.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 132,225.00 - 193,930.00 USD All other cities and states excluding those listed above: Base Pay Range: 120,525.00 - 176,770.00 USD

As a Security Sales Specialist, you'll partner with Enterprise Account Executives to drive adoption of Datadog's Security platform across key accounts. This is a high-impact role focused on positioning our Security solutions (Cloud SIEM, Cloud Workload Security, CSPM, and more) into new and existing customers-expanding our footprint and helping customers modernize their security stack in the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts Own and drive the security sales cycle from discovery to technical close, working closely with Sales Engineers Evangelize Datadog's security story to security leaders (CISO, Security Architects, SecOps) Work cross-functionally with Datadog's partner, channel, and alliance teams to drive joint go-to-market motions Co-sell effectively with AEs and partners, contributing to deal strategy, solution alignment, and stakeholder engagement Stay informed on security trends and competitive offerings to differentiate Datadog Who You Are: Proven success selling into security buyers (CISO, SecOps, GRC, etc.) Experience co-selling in a matrixed environment, supporting or partnering with AEs and cross-functional teams Strong understanding of the partner/channel sales model, including how to navigate and influence joint selling motions Familiarity with modern security solutions such as SIEM, CSPM, CWPP, container/Kubernetes security Ability to build strong relationships with internal stakeholders, partners, and customer technical teams Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous and competitive medical benefits package Retirement savings match Pet adoption and insurance program Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$135,000-$150,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Staff Security Research Engineer Your day-to-day Design and develop software using a variety of languages, primarily Python, with little external guidance, while providing technical leadership to guide other software engineers on the team Some skill in modifying existing web-based UI for internal tools is needed to maintain and extend the sandbox submission and report UI for Proofpoint threat researchers to use Some work requires skill in writing C or C++ for low level interactions with the OS Develop and maintain web browser interaction capabilities using Chrome web driver Analyze and Reverse Engineer JavaScript that fingerprints web browser artifacts to identify sandbox web browsers or instrumentation, and innovate solutions to defeat those checks Familiarity with analyzing web front-end and the Document Object Model (DOM) Develop and maintain software for processing network traffic, including TLS decryption and processing PCAP files Work closely with threat analysts and detection engineers who research threat actors and write detection rules which run on the systems you develop As needed, create new detection languages and systems that allow threat researchers to develop detection rules Add features to existing threat detection languages to allow greater flexibility by threat researchers to automate interactions with websites and detect threat patterns Make use of AI Large Language Models as appropriate to enhance threat detection pipelines, produce samples to test evasion countermeasures, and make sound decisions about when applying AI is a benefit vs. a detriment to achieving goals Design and develop automation pipelines to turn manual tasks into automated scripts Stay abreast of a constantly evolving threat landscape Understand the latest tactics, techniques, and procedures used by threat actors to bypass detection environments, especially URL sandbox fingerprinting / detection / evasion techniques used by threat actors As needed, provide expert assistance and support to threat researchers and analysts as they analyze phishing websites, threat detection evasion techniques, and security research or red team demonstrations of new evasion techniques As needed to support sandbox countermeasure development, reverse engineering malware executable files for Windows (note: primary malware reverse engineering responsibilities rest on other job roles and are not expected regularly for this role). Apply critical thinking skills to identify the most efficient and effective way to mitigate threats and evasions Work effectively as part of a remote team using chat, video chat and conference calls Work with other engineering teams, defining requirements, for continuous improvement of critical detection capabilities What you bring to the team As a Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, collaborative, industry-leading team focused on tracking threat actors, malware, phishing, and TTPs and responding to the quickly changing threat landscape with innovative software that detects and prevents threats from reaching Proofpoint customers. If you enjoy keeping abreast of and analyzing attacker techniques, malware and phishing campaigns, and using that knowledge to counteract those threats with innovative software solutions, then this is the role for you. A passion for threat research and a well-rounded yet deep understanding of the security threat landscape and actor TTPs, especially understanding how to develop countermeasures for threat actor evasions and sandbox detection techniques Ability to write production-grade, reliable Python code with instrumentation that supports observability and monitoring of performance and errors is required Experience developing software using Docker containers is required Experience developing web browser automation is required Experience analyzing network traffic for threat detection and a solid understanding of TLS, HTTP, and other network protocols used by malware is required Willing and able to work independently and collaboratively as part of a distributed team of industry-leading security researchers Ability to perform the above in a fully remote work environment The following skills and experience are nice to have, but candidates lacking them should still apply: Experience with C and C++ is a plus Experience developing Windows API hooks and knowing how to research undocumented Windows API internal functions is a plus Experience writing malware behavior signatures Some experience analyzing malware using a debugger, and willingness to learn is a plus Experience with statically reverse engineering malware using IDA Pro, Ghidra, Binary Ninja, or other reverse engineering tools is a plus, although being an expert is not required Ability to accurately interpret the forensic output of dynamic analysis (sandbox) environments Experience with a variety of publicly-available malware sandboxes (for example: Cuckoo, Joe Sandbox, Any Run, Triage, etc.) Additional Information Travel: 1% - 10% (flexible) mainly for team collaboration or security conferences Location: Canada (Remote), US (Remote), Argentina (Remote), UK (Remote), Ireland (Remote), Germany (Remote), France (Remote), Switzerland (Remote) Must be able to work during business hours local to your time-zone Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and developing great teams is key to our success! We are a multi-national company with locations in many countries, with each location contributing to Proofpoint's amazing culture! #LI-AN1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 194,475.00 - 285,230.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 162,375.00 - 238,150.00 USD All other cities and states excluding those listed above: Base Pay Range: 148,425.00 - 217,690.00 USD

The Datadog Major Accounts Team is focused on driving new business and expanding the current Datadog footprint with our largest and most strategic clients. The success of the Major Accounts Team directly impacts the success of Datadog and is a highly visible position with bold revenue targets. We are searching for seasoned and successful Account Executives that have a passion for technology and a fast-paced sales environment. The Major Accounts Team has experienced unprecedented success since its inception in 2021 and we are continuing to expand the team. This is a lucrative opportunity for any driven and competitive salesperson. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Prospect into a targeted set of accounts while running an efficient sales process Nurture existing client relationships and grow the Datadog footprint Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of the customer's business Negotiate favorable pricing and business terms by selling value and ROI Demonstrate resourcefulness when faced with challenges Determine necessary steps to close business and gain customer validation Identify a robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 7+ years Enterprise software sales experience Experienced in selling Fortune 100 companies with the ability to win new business Experience managing a complex account team from multiple GTM Ecosystem partner functions to support Sales cycle Experience/success selling new solutions into accounts already leveraging core technical products Combination of leveraging existing customer contacts and net new PG to break into new BUs and sell net new products Have consistently met/exceeded direct sales goals Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company Willingness to travel over 50% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: High income earning opportunities based on individual performance New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Access to Inclusion Talks, our Internal panel discussions Free, global Spring Health benefits for employees and dependents age 6+ Competitive global benefits Giving programs Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$165,000-$180,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. About the RoleAs a Search Engineer in Technical Support, you will play a critical role in helping our clients achieve success with our products. You will be responsible for assisting clients directly in resolving any technical issues they encounter, as well as answering questions about the product and feature functionality. You will work closely with internal teams such as Engineering and Customer Success to resolve a variety of issues, including product defects, performance issues, and feature requests. This role requires excellent problem-solving skills and attention to detail, strong communication abilities, and a deep understanding of search technology. Additionally, this role requires the ability to work independently and as part of a team, and being comfortable working with both technical and non-technical stakeholders. The successful candidate will demonstrate a passion for delivering an outstanding customer experience, balancing technical expertise with empathy for the customer's needs. This role will provide primary support to our U.S. government customers. This is a remote role open to US strictly based candidates in Mountain or Pacific time zones. This role is expected to participate in weekend on-call rotations.Responsibilities Field incoming questions, help users configure Lucidworks Fusion and its components, and help them to understand how to use the features of the product Troubleshoot complex search issues in and around Lucene/Solr Document solutions into knowledge base articles for use by our customer base in our knowledge center Identify opportunities to provide customers with additional value through follow-on products and/or services Communicate high-value use cases and customer feedback to our Product Development and Engineering teams Collaborate across teams internally to diagnose and resolve critical issues Participating in a 24/7/365 on-call rotation, which includes weekends and holidays shifts All other duties as assigned Skills & Qualifications US Citizenship required due to government contracts 2+ years of hands-on experience experience with Search technologies such as Apache Lucene/Solr. 3+ years professional experience in a customer facing level 2-3 tech support role BS or higher in Engineering or Computer Science is preferred Experience with technical support CRM systems (Salesforce, Zendesk etc.) Experience with cloud computing platforms (GCP, Azure, AWS, etc.) and Kubernetes Ability to clearly communicate with customers by email and phone Proficiency with Java and one or more common scripting languages (Python, Perl, Ruby, etc.) Proficiency with Unix/Linux systems (command line navigation, file system permissions, system logs and administration, scripting, networking, etc.) Exposure to other related open source projects (Mahout, Hadoop, Tika, etc.) and commercial search technologies Enterprise Search, eCommerce, and/or Business Intelligence experience Knowledge of data science and machine learning concepts Experience working in a startup or similarly fast-paced, high-growth environment preferred. Our Stack Apache Lucene/Solr, ZooKeeper, Spark, Pulsar, Kafka, Grafana Java, Python, Linux, Kubernetes Zendesk, Jira Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company. Thank you for your interest and we look forward to learning more about you. Note to third party recruiters: We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.

Why This Role? Why Now? The world of customer experience isn't just evolving-it's being revolutionized. At Zendesk, we don't watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we're resetting the standard for what customer service-and customer success-can mean on a global stage. We're seeking a Senior Manager of Customer Success who isn't daunted by disruption, but energized by it-an architect who can unlock new value at the intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success career destination of choice! Mission Lead a team of up to 10 Customer Success Managers supporting our segments. Your job: Make Zendesk's customers so successful they want to buy more, stay longer, and advocate fiercely. Build a team that blends financial acumen, technical product knowledge, and data-driven experimentation into a customer outcomes powerhouse. You are known for leading with a growth mindset and consistently reaching across the aisle to collaborate and drive customer experience improvements internally. People would describe you as a people first leader who creates a rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective for the role: Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline : you know how to design, run, measure, and continuously improve processes at scale. Fluent in the language of data - dashboards, deep technology conversations and API integrations don't faze you. If you don't know, you dig in and then teach your teams! Thrive on getting close to the work: side-by-side with CSMs on customers, troubleshooting complex customer journeys, and strategizing live with internal partners. Obsess over details that drive outcomes: from GRR/NRR metrics, usage & adoption intelligence, analytics, risk flags, to customer value mapping. Transform ambiguity into structure-getting buy-in for change, standardizing processes and technology where needed, and evangelizing best practices. How You'll Make an Impact 1. Build and Lead a Team of Value Architects Hire, coach, and grow a diverse team, fostering a culture of curiosity, candor, and courageous experimentation. Accelerate your team's product and overall CX technology proficiency, ensuring deep technology and AI fluency to lead customer conversations. Set and communicate crystal-clear goals, weekly, monthly, quarterly, and annual KPIs, and clear accountability frameworks. Attend in-person customer meetings, assist with deep multi-threading, and use Gong consistently to coach the team, identify trends, and stay ahead of the market. Empower your teams while driving operational consistency and rigorous execution to exceed financial targets and contribute to complex cross-functional initiatives. 2. Engineer Next-Level Customer Outcomes Inspire CSMs to act as “mini-CEOs”-owning portfolio strategies, customer prioritization planning, eliminating blockers and opportunities end-to-end. Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on driving customer outcomes that matter- we meet our customers where they are based on what's most important to their business needs. Actively manage churn and expansion playbooks, pipeline health and renewal forecasting accuracy, and run the business by the numbers. 3. Lead an AI-First Revolution in Success Relentlessly drive adoption and sophistication of AI-powered tools for risk flagging, customer insights, automation, and customer engagement. Partner with Product/AI teams, pilot new tools, and aggressively iterate based on real-world feedback. Equally skilled at teaching AI best practices to new hires or jumping in as a “player-coach” on troubleshooting sessions. 4. Operational Excellence in the Gray Zone Own forecasting, retention and growth strategies (partnering heavily with sales and renewals teams), and portfolio reporting for your team-ensuring accuracy, transparency, and proactive management of risk. Hands down you have financial command of your portfolio. Optimize workload distribution and manage capacity with agile, data-driven resource allocation. Champion rigorous performance results through: regular 1:1s, career development, and actionable feedback that makes Zendesk a CS destination of choice. Expected Management Duties (What World-Class Orgs Demand) Business Ownership & Segment Strategy: Act as the business owner for the assigned segment, taking responsibility for revenue outcomes, resource planning, operational health, and ensuring CS feedback influences the Zendesk product roadmap via proactive cross-functional collaboration. Performance Management & Talent Development: Coach for high performance and secure team success through prompt performance management, actionable feedback loops, routine team health checks, skills assessments, and championing promotions for high potential talent. Talent Pipeline & Team Growth: Recruit, interview, and onboard new Customer Success Managers, with a focus on building a diverse team in terms of thought and skill. High-Impact Escalation Leadership: Personally drive resolution for high-impact or strategic customer situations and document learnings to promote continuous improvement across the team. What You'll Need to Succeed AI & Automation Adoption: Early adopter and optimizer of workflow automation, generative AI, and digital engagement tooling-able to guide teams through adoption, troubleshoot issues, and help design new use cases. Data Mastery: Proficiency with CRM and CS platforms (Zendesk, Gainsight, Salesforce, etc.), analytics platforms (Looker, Tableau, or similar), and hands-on skills with data analysis, reporting, and building dashboards for insight-driven action. Financial Acumen: Ability to connect operational levers to revenue outcomes; confident navigating revenue retention, renewal/expansion analysis, forecasting, and ARR/MRR modeling. You've built your career partnering deeply with sales, renewals, product and marketing colleagues. You lead by strengthening a united approach-that puts customer success at the heart of all interactions. Process Engineering: Design and implement standard operating procedures, success plans, customer health scoring models, and scalable playbooks across segments. Risk and Opportunity Management: Ability to conduct root cause analysis for customer escalations, build early warning systems, and mobilize “all hands” to resolve risk. Equally always having an eye on creating a culture of being growth enablers, we think and act like a CEO - you possess extreme ownership and accountability. Segment Strategy: Tailor engagement strategies to SMB, Commercial, Enterprise, and Strategic accounts-using structured frameworks that drive repeatable excellence across segments. Your Background: 9+ years in Customer Success, or relevant customer-facing roles in SaaS or technology companies, with at least 5+ years managing teams. Technical & AI Fluency: Strong expertise in leveraging AI-driven tools, analytics, and automation to positively impact customer success outcomes. Direct experience with AI or next-gen tooling, and the ability to build or manipulate data pipelines and automated reporting, is highly valued. Deep Customer Success Leadership: Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Deep understanding of core CS principles, including retention, engagement models, and performance measurement. Cross-Functional Collaboration: Track record of collaborating effectively at a leadership level with product, sales, marketing, and AI/technology teams. Data & Financial Acumen: Comfort running QBRs, NRR/GRR analyses, and forecasting with confidence. A data-driven approach is essential for demonstrating impact (outcomes, not just org charts). Adaptability & Drive: Insatiable curiosity, high adaptability, and a proven history of upskilling and delivering results in ambiguous, rapid-paced, and dynamic environments. Education & Certifications: Bachelor's degree in Business or Technology preferred, with advanced degrees or certifications in Customer Success or AI Application being a significant plus. Ready to build the future of Customer Success? Apply to Zendesk and help invent the new standard for what technology-enabled, rigorously customer-centric leadership can achieve. The US annualized OTE (On Target Earnings) range for this position is $170,000.00-$256,000.00 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

**Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you a passionate and forward-thinking architect with a knack for hybrid cloud networks and security? If so, joining Nutanix as a Sr. Staff Consultant will empower you to tackle exciting challenges while collaborating with a talented team dedicated to delivering innovative solutions, furthering your career growth, and making a meaningful impact in a globally recognized organization. **About the Team** At Nutanix, the Professional Services Team is composed of talented professionals located across the AMER, EMEA, and APAC regions. This diverse and dynamic group collaborates closely with one another and our customers to implement and optimize Nutanix solutions. Our unique culture emphasizes teamwork, innovation, and a relentless focus on delivering exceptional customer service. Together, we provide the technical expertise, guidance, and support necessary for our customers to maximize the benefits of both Nutanix and VMware technologies, ensuring their success and satisfaction. You will report to the Manager of Services. The work setup for this position is primarily remote, allowing for flexibility and work-life balance. While most of your collaboration and responsibilities can be managed from home, we do require that you come into the office for in-person engagements as needed. Additionally, the role may involve travel up to 40%, providing opportunities to meet with clients and engage with team members across various locations. **Your Role** + Lead billable project engagements, ensuring successful completion and customer satisfaction. + Conduct interactive workshops with clients to showcase Nutanix products and their benefits. + Collaborate with internal teams to gather requirements for designing secure, scalable hybrid cloud solutions. + Design and implement enterprise virtualization and database solutions. + Provide pre-sales support as a Subject-Matter Expert to facilitate the sales process. + Develop comprehensive documentation, toolkits, and best practices to enhance team knowledge and resources. + Achieve first-year objectives by actively engaging clients and contributing to solution designs and whitepapers. + Foster a culture of continuous learning and skill development within the team and among clients. **What You Will Bring** + Minimum **5** **+ years of experience** in virtualization, hybrid cloud, and database architecture. + Extensive experience engaging with **external customers** in technical or consulting roles. + Proven expertise in **cloud design and deployment** , including VMs, storage, networking, and databases. + Significant hands-on experience performing **database migrations using native tools** across multiple platforms. + Deep experience with **Microsoft SQL Server, MySQL, MongoDB, and PostgreSQL** . + **Familiarity with Nutanix Database Service (NDB)** is a plus. + **VCP certification** or equivalent experience preferred. + Strong understanding of **Azure and AWS** networking, security concepts, and best practices. + **Exceptional communication skills** , with the ability to whiteboard solutions and produce detailed technical documentation. + **Bachelor's or Master's degree** in Computer Science, Information Technology, or a related field. **Work Arrangement** Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. The pay range for this position at commencement of employment is expected to be between USD $ 128,000 and USD $ 217,200 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building intelligent, AI-driven solutions that connect people and businesses in more meaningful ways. We're seeking an accomplished and dynamic Director of Strategic Enterprise Sales with a growth mindset and a passion for innovation to lead our Bay Area focused team. In this pivotal role, you'll drive revenue and strategic expansion across our most complex Enterprise accounts. Shaping Zendesk's next chapter and empowering customers to transform their CX and EX through cutting-edge AI and automation. As a strategic sales leader, you'll inspire a high-performing team, build trusted C-suite relationships, and accelerate growth through data-driven, AI-enabled sales strategies. Leveraging your deep connections within the Bay Area technology landscape and expertise in Enterprise SaaS and AI solutions. You'll strengthen partnerships with some of the region's most forward-thinking companies. If you thrive in fast-paced environments and are driven by the opportunity to help customers unlock the power of AI-driven CX innovation, we want to hear from you. What You'll Be Doing: Hire, coach, and lead a high-performing Bay Area based Strategic Enterprise Sales team, empowering and motivating them to consistently exceed revenue goals.vating and empowering them to consistently meet and exceed quota. Drive growth by developing and executing go-to-market strategies that expand our footprint within complex Enterprise accounts, leveraging AI-driven, solution-based selling and targeted upsell and cross-sell initiatives.opportunities, AI-focused solution selling, and upsell/cross-sell strategies. Guide and mentor your team through large, multi-product Enterprise sales cycles, fostering precision in complex deal navigation, executive engagement, and layered decision-making processes. Conduct quarterly territory and account plan reviews, providing actionable insights and strategic direction to drive customer expansion, retention, and AI-led solution adoption. Lead weekly forecast and pipeline reviews, providing mentorship and strategic deal coaching to ensure accuracy, accountability, and cons Istent execution against goals. Review top account plans quarterly, offering strategic recommendations that accelerate customer outcomes and revenue growth through AI-enabled CX and EX transformation. Establish and enforce operational rigor in the sales process. Driving accountability to KPIs, forecasting discipline, and data-informed decision-making. Maintain deep expertise in Zendesk's AI, automation, and analytics capabilities, ensuring your team remains fluent in our technology value proposition and the evolving competitive landscape. Deliver compelling QBR presentations and executive briefings, aligning customer strategies with Zendesk's roadmap for AI innovation and scalable customer experience transformation. Engage frequently with C-level executives and technology leaders across the Bay Area, building trusted partnerships that position Zendesk as a strategic enabler of intelligent CX. We hope you'll decide to build a career as a Zendesk sales leader for the long term. We use the following leadership criteria, applied to key sales activities to assess, reward and promote sales leadership. Innovate: Build a sales organization that embraces creativity and leverages emerging AI and automation technologies to adapt quickly to new customer and market dynamics. Collaborate: Partner across Zendesk and the Bay Area technology ecosystem to identify shared priorities, exchange insights, and enhance our ability to deliver differentiated, AI-driven customer experiences. Operate: Know your business, your customers, your tools, and your data. Fill the funnel, qualify with precision, and convert efficiently. Minimizing obstacles between your customers and their success. Navigate: Stay ahead of industry shifts, AI advancements, and emerging Enterprise customer needs. Coach your team to balance near-term execution with long-term strategic positioning. Inspire: Use your expertise and vision to energize your team and customers. Help shape the future of AI-powered CX and EX through influence and example. Champion: Build authentic relationships with customers, proactively identifying opportunities to drive innovation and business impact. Foster a culture at Zendesk that connects emotionally and strategically with customer outcomes. What You Bring to the Role: BA/BS degree or equivalent experience required. 10+ years of software sales experience, including 5+ years leading Strategic Sales teams, preferably within the SaaS or AI technology industry. Proven track record of exceeding revenue targets and quota achievement; President's Club recognition is a plus. Expertise in managing complex, multi-stakeholder Enterprise sales cycles, including multi-month, AI-enabled, value-driven processes with proof-of-concept stages. Deep understanding of value selling frameworks (MEDDPICC preferred) and experience running executive-level deal reviews. Strong forecasting and pipeline management discipline, with a data-informed approach to sales execution. Skilled negotiator with experience driving high-value ARR opportunities and multi-product expansion. Exceptional presentation, storytelling, and listening skills, with the ability to articulate Zendesk's AI and automation value proposition to senior executives. Strategic relationship-builder with a proven ability to influence C-suite leaders across the Bay Area technology landscape. Demonstrated success in attracting, developing, and retaining top Account Executives in competitive, high-growth markets. Entrepreneurial mindset with strong collaboration skills and a drive for continuous improvement. Proficiency with sales tools such as Salesforce, Outreach, Clari, and AI-powered enablement platforms. Willingness to travel across the Bay Area and select West Coast territories for customer and team engagements. An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth. Familiarity with key Sales tools such as Salesforce, Outreach, Clari, and AI-driven enablement technologies. Customer-facing travel required within the Bay Area and select West Coast territories. LI-LM5 The US annualized OTE (On Target Earnings) range for this position is $323,000.00-$485,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.