Management reserves the right to change the essential duties of this position description from time to time as necessary.
Assists internal users with hardware and software issues related to desktops, laptops, printers, and other casino systems. Responsible for the documentation of all phases of the resolution process.
This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.
SUPERVISORY RESPONSIBILITY:
This position does not have any supervisory responsibilities.
ESSENTIAL FUNCTIONS:
The essential function of the IT Help Desk Technician includes but is not limited to:
Customer service is a top priority.
Directly responsible for responding to calls and/or e-mails sent to the Casino's IT Help Desk in a timely and professional manner.
Provide hardware and software support for Casino desktops, laptops, printers and other Casino systems.
Directly responsible for documenting all phases of the troubleshooting process, including resolution and closing open work orders.
Escalates issues to the next level of support when warranted.
Understands and performs in accordance with the Casino's “Soaring Services Program.”
Accountable for responsible and confidential handling of the Casino's System information.
Understands the Casino's Disaster Plan and his/her responsibility.
Understands and adheres to all regulatory, Tribal, Casino and department rules, regulations, policies and procedures.
Performs other duties as assigned.
EDUCATIONAL, SKILL AND EXPERIENCE REQUIREMENTS:
A High School Diploma or GED is required for this position. A basic working knowledge of Information Technology equipment and systems is required.
Must have one (1) years of technical training or related computer experience preferred, and six (6) months of experience in a computer related field, A+ Certification and additional experience with technical/electrical devices highly desired.
This position requires knowledge of Microsoft Office, Outlook, Windows 8/7/XP/Vista and other Windows products, network operations, PC and application troubleshooting techniques highly desired. Must be able to work independently with minimal supervision and insure that projects are completed by or before the deadlines.
Must be 21 and older and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.
PROPERTY REQUIREMENTS:
In support of LEC&H's Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of any and all cleanliness issues.
$35k-44k yearly est. Auto-Apply 12d ago
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Promotions & Events Coordinator
Lucky Eagle Casino 4.1
Lucky Eagle Casino job in Rochester, WA
Management reserves the right to change the essential duties of this position description from time to time as necessary.
This position develops and executes promotions and events, and trains team members on how the events work. Works in a fast-paced environment, where the workflow may be interrupted throughout the course of the day without warning, requiring the team member to adapt and at times make sound business decisions quickly.
This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines. A neat, well-groomed professional appearance is essential at all times.
SUPERVISORY RESPONSIBILITY:
This position does not have any supervisory responsibilities.
ESSENTIAL FUNCTIONS:
The essential functions of the Promotions & Events Coordinator include but are not limited to:
Develop, organize, and implement all types of promotional activities and programs.
Understand and ensure promotions meet compliance with Tribal Gaming Regulatory Commission and LEC&H policies and procedures.
Ensure compliance with policies and internal controls when processing promotion winners.
Work with all department managers and all other relevant teams to ensure enforcement and compliance with company policies, training, and communication of events and promotions.
Engage and inform guests and team members about all aspects of Lucky Eagle Casino & Hotel including but not limited to promotions and events.
Communicate promotional activities, identify areas where assistance is needed and ensure departments are versed in promotional knowledge.
Resolve errors, complaints and disputes with guests or subordinates.
Prioritize and track the progress of all jobs, including specs, timelines, and other variables.
Work independently and within a team on special nonrecurring and ongoing projects.
Act as a special project manager for projects at the request of management, which may include planning and coordinating multiple presentations; producing and scheduling social media content; disseminating information; coordinating direct mailings; etc.
Perform other duties as assigned.
EDUCATIONAL REQUIREMENTS:
A Bachelor's Degree in Marketing, Business or related field required and/or a combination of equivalent education and experience may be considered.
SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:
One (1) year of Casino gaming experience is required.
Prior Guest Service experience is preferred.
Must be personable with the ability to successfully influence guest behavior.
Must possess excellent interpersonal skills:
Communication: verbal, non-verbal, written
Active listening
Professional conduct: patience, tact, respectful workplace behavior
Must be competent in public speaking and presenting.
Must be able to translate strong organization, time management, and critical thinking skills into all job duties including the coordination of special events, promotions, and entertainment.
Applicant must know principals, practices, and techniques of project management, gaming tournaments, special event programming, and production.
Must be a creative, innovative, and motivated self-starter, with the ability to recognize and address departmental needs.
Have an in-depth understanding of Tribal Gaming Regulations and Policies & Procedures for gaming tournaments and promotional drawings.
Applicant must be fluent in operating computer hardware and software applications on a regular basis, as well as have interpersonal skills using tact and diplomacy.
Must be a minimum of 21 years old and able to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen; and have and maintain a driving record that at least meets the minimum requirements established by Lucky Eagle Casino & Hotel vehicle insurance provider.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 50+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. Occasionally outdoors in various weather conditions. May also, from time to time be exposed to noise from slot machines, customers, music, and public announcement system, as is common in a Casino and/or Hotel environment.
$37k-48k yearly est. Auto-Apply 12d ago
TC/GROUNDSKEEPER/LANDSCAPER II ($500 "HOT JOB" BONUS)
Tulalip Casino Inc. 4.3
Marysville, WA job
Maintain flowerbeds; water, weed, rake, and fertilize trees and shrubs. Clear gutters of debris and empty trash receptacles around casino grounds and dispose of properly. Operate and maintain riding and walk behind mowers, blowers, power trimmers, chainsaws, and other power tools necessary to maintain the casino's ground. Operation of pick up trucks, one ton flat bed dump truck, tow trailers, and street sweeper.
Job Requirements
EDUCATION:
* High School Diploma or GED equivalent preferred.
EXPERIENCE:
* Minimum three (3) years prior experience in landscape maintenance.
* Minimum three (3) years prior experience using hand tools, small power equipment, commercial mowers, and all types of landscape/grounds equipment.
* Minimum of two (2) years experience in irrigation repair and maintenance.
OTHER REQUIREMENTS:
* This position is considered "safety sensitive" and will be required to undergo periodic drug/alcohol testing.
* Must possess a valid State Driver's License.
* Must possess a clear driving record and meet the organizations insurance criteria.
* Applicant will be required to successfully pass an agility exam with at least a "medium" level score to determine whether the applicant is physically capable to perform the essential job functions.
* Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must have a successful employment history with the Tulalip Tribes and/or other employment entities.
The rewards don't stop at Tulalip making it easier for you to say yes to finding a home here with us.
Choose us and get paid faster! All "Hot Job" bonuses are paid out in two installments:
* 1st installment of the bonus is paid on your FIRST paycheck. (Must be a minimum of 60 hours worked).
* 2nd installment of the bonus is paid after successful completion of your 90-day probationary period. (Must be a minimum of 420 hours worked).
Hot Job Eligibility:
* Hot Jobs bonuses are for select positions only and will be indicated on the job posting.
* Current Team Member department transfers are not eligible for a Hot Job signing bonus.
* Any former Team Member who has resigned, been dismissed, or requires a conditional work agreement within the past 12 months is not eligible for a Hot Job signing bonus.
* Any former Team Member who requires a conditional work agreement is not eligible for a Hot Job signing bonus.
Exemption Type
Non-Exempt
Closing Date
1/20/2026
$34k-42k yearly est. 5d ago
Reservations Agent
Muckleshoot Casino Resort 4.3
Auburn, WA job
WHAT'S IN IT FOR YOU
Competitive salary of $20.08/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
Be the face of Muckleshoot Casino Resort for guests and team members, modeling professionalism, hospitality, and our core values at all times.
Manage Muckleshoot Casino Resort's phone and communication systems by handling inbound calls, chats, emails, and SMS in a timely and courteous manner.
Provide accurate, current information on accommodation, dining, events, promotions, and casino services.
Process and confirm reservations for lodging, dining, entertainment, and other guest services, ensuring all details and special requests are recorded correctly.
Offer clear, professional booking confirmations and proactively communicate guest preferences to appropriate departments (front desk, housekeeping, F&B, events, etc.).
Deliver personalized recommendations that go beyond transactional service, creating tailored experiences for each guest.
Identify upsell and cross-sell opportunities, maximizing revenue while enhancing guest satisfaction.
Maintain accurate, organized records of reservations, modifications, and cancellations in the reservation and call management systems (e.g., Cloudbeds, Hotel Connect, SevenRooms, OpenTable, Bally CMP).
Handle escalations with professionalism, providing leadership with detailed information for resolution.
Address guest concerns and booking-related issues promptly and empathetically.
Support the team by sharing observations from guest interactions, suggesting improvements to processes, products, and services.
Collaborate with Training/Quality Specialists and Team Leaders to continuously improve performance.
Participate in peer-to-peer coaching and team knowledge sharing to strengthen overall team effectiveness.
Assist with creating and maintaining a welcoming environment by supporting small but impactful housekeeping or organizational tasks when necessary (e.g., pushing in chairs, clearing items).
Uphold confidentiality of guest information, proprietary business processes, and company trade secrets.
Demonstrate actions and behaviors that represent Muckleshoot Casino Resort positively both on and off the floor.
Work diligently to support the property's culture, guest service philosophy, and high standards of hospitality.
Perform other duties as assigned.
WHAT YOU'LL BRING
1+ year experience in a call center, reservations, or customer service role.
Experience in luxury hospitality or Tribal gaming preferred.
Proficiency with call center and reservation systems.
Strong organizational skills and meticulous attention to detail.
Excellent verbal and written communication skills; fluency in English required.
Ability to demonstrate a guest-oriented, accommodating demeanor in high-pressure environments.
Keyboarding skills and basic computer proficiency.
$20.1 hourly 46d ago
Valet Attendant
Angel of The Winds Casino Resort 4.2
Arlington, WA job
Starting wage: $17.15/hr plus tips
Company Standards
At Angel of the Winds, the World's Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.
Responsibilities
Greets arriving and departing guests in a friendly and positive manner, and provides information and/or direction as requested.
Assists drivers and passengers in and out of vehicles.
Assists hotel guests with luggage.
Parks and retrieves guest vehicles in a timely and professional manner.
Operates transport vehicles for shuttle guest and/or employees as required.
Accurately documents times of guest arrival, departure and other pertinent vehicle information on required forms.
Conducts and records accurate vehicle + coat check as directed.
Reports unusual or suspicious activity in parking area or unsafe vehicle conditions to a supervisor and/or the Security department.
May assist with evacuation plans and routes.
Receiving personal guest items for holding.
Advises supervisor of any guest issues or problems.
Keeps up to date with casino events.
Must maintain confidentiality requirements.
Work nights, weekends and holidays as required.
Performs other duties as assigned.
Qualifications
Exceptional guest service skills required.
Minimum of one year driving experience
Must be able to drive any make or model of a car, truck and handicapped equipped vehicles, have skills to drive all manual and automatic transmission vehicles.
Must not have had any major motor vehicle violations in the past five (5) years.
Must not have had driver's license suspended, denied or revoked with the last three (3) years.
Strong and outgoing verbal communication skills.
Ability to understand and follow verbal and written instructions.
Certificates, Licenses, Regulations
Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
Valid Washington State Driver License.
Physical Demands and Work Environment
Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires the ability to walk/stand outdoors for an entire shift. There are no adverse conditions, but employee is exposed to tobacco smoke on a regular basis. This is a 24 hour, 7 days a week work operation.
$17.2 hourly 5d ago
Gaming Surveillance Investigator
Muckleshoot Indian Tribe 4.3
Auburn, WA job
Starting around $33 per hour, the Surveillance Investigator performs professional, technical and administrative analysis, audits and investigations through real-time and reviewed observation of gaming operations. Reports all required and irregular activities to the Tribal Gaming Agency. Serves as the primary communications and dispatching hub for Tribal Gaming Agency and Tribal Gaming Operations.
MAJOR TASKS AND RESPONSIBILITIES
1. Via CCTV, investigates and monitors unusual occurrences and criminal activity as well as any deviations from established procedures, controls and regulations.
2. Uses thorough knowledge, skills and abilities to interpret and/or analyze gaming and criminal occurrences.
3. Documents all required and unusual activities that were reported, observed or discovered while monitoring daily operations or during investigations. Must meet tribal, state and federal regulations.
4. Prepares detailed reports on all incidents and unusual occurrences.
5. Performs audits of gaming and cage activity including all associated procedures, payouts, cash outs, fills and credits.
6. Maintains applicable records, documents and files of incidents and unusual occurrences in accordance within departmental guidelines and other applicable rules and regulations.
7. Conducts all video reviews and audits of all associated Title 31 requirements, any special investigations and or any process directed by management within departmental and agency guidelines.
8. Utilizes knowledge, skills and experience while operating video cameras, computers and related electronic equipment to analyze and track gaming operations for all positions.
9. Monitors all required activities in the gaming operation including large asset movement and procedures throughout Casino and Bingo operations.
10. Operates communication tools to dispatch/advise Regulatory and Special Investigations Agents and/or gaming operations personnel of any required or unusual incidents on the gaming properties.
11. Serves as the primary dispatcher of emergency services, Tribal Gaming Agents and all other TGA personnel.
12. Reports any malfunctions of CCTV equipment to Surveillance technicians.
13. Preserves, catalogues and releases evidentiary video of unusual, criminal or other incidents as required by internal policy or tribal, state and federal standards for criminal prosecutions or revocation/license suitability hearing.
14. At the discretion of TGA management, may be required to perform the duties of other TGA positions to maintain compliance with procedures, controls and regulations.
15. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.
EDUCATION - EXPERIENCE AND TRAINING FOR POSITION
Required: High School diploma or GED equivalent and one requirement listed below:
One of the Following: • Five (5) years of Table Games Dealer experience• Two (2) years of Surveillance experience at another Casino• Four (4) years of Muckleshoot Tribal Gaming Agency experience (Bachelor's or Associates degree would substitute for 2 years of TGA experience)
Special Requirements: Incumbents must be at least 21 years of age; be able to pass a background investigation; meet the criteria for a gaming license and pass a pre-employment drug test.
SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION
Skilled in:
* Observing behavior
* Attention to detail
* Use of independent judgment
* Working independently
* Communicating both verbally and in writing
* Customer service
* Adapting to changes in workload
* Prioritizing work
* Operating standard office equipment, personal computers, and other electronic equipment as it relates to the performance of work
Knowledge of:
* Casino/Bingo Gaming Operations polices, practices, procedures and internal controls (all departments)
* Basic legal processes
* Interpersonal and human relations
* General office principles
Ability to:
* Verify and determine transactions and activity
* Follow oral and written instruction
* Establish and maintain effective working relationships with diverse groups
* Maintain confidentiality
* Follow through and complete assignments and investigations
* Take initiative
* Maintain and keep up to date with gaming practices
* Detect fraud and strategies used in cheating games and devices
* Acquire knowledge of specialized terminology relevant to position
* Observe extreme behavior and critical incidents while maintaining professionalism and composure
PHYSICAL REQUIREMENTS
The working conditions described here are representative of those that must be met by an employee to successfully perform the essential duties of this class/job. While performing the duties of this job, the employee is frequently required to sit and talk or distinguish between variable audio sources. The employee is occasionally required to walk; use hands to operate, finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, the ability to watch computer/television monitors in varying light conditions and the ability to adjust focus. The noise level in the work environment is usually moderately quiet.
Licenses or Certifications Required
A current and valid Washington State driver's license is required at the time of appointment or at a time set by the Tribe.
$33 hourly Auto-Apply 3d ago
TC/SOFT COUNT ATTENDANT
Tulalip Casino Inc. 4.3
Marysville, WA job
Performs Soft Count duties according to department policy and procedures. Accurately and quickly handles a variety of money. Job Requirements EDUCATION: * High School diploma or GED equivalent preferred. * Successful completion of Guest Service and/or Cash Handling training may be considered in lieu of experience requirements.
SKILLS:
* Must have good math skills.
EXPERIENCE:
* Minimum of six (6) months cash handling experience or successful completion of training.
* Minimum of six (6) months customer service experience or successful completion of training.
* Currency machine handling experience preferred.
OTHER REQUIREMENTS:
* Must be 21 years of age or older.
* General knowledge of personal computer.
* Must be flexible to work at Tulalip Resort Casino, Quil Ceda Creek Casino and Tulalip Bingo & Slots.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be available to work any shift assigned to include days, swing, grave, weekends, and/or holidays
* Must have a successful employment history with Tulalip Tribes and/or other employers.
Exemption Type
Non-Exempt
Closing Date
1/23/2026
$45k-58k yearly est. 1d ago
College and Careers Education Opportunities Program Manager
Muckleshoot Indian Tribe 4.3
Auburn, WA job
Under general administrative direction, develops the program, directs, manages and performs administrative, technical and professional work in the Tribe's College and Career Education Opportunities Program (CCEO). Responsible for the overall development, leadership and direction of the Muckleshoot College and Career Education Opportunities Program, including the development of a strong collaborative relationship with the Muckleshoot Tribal School and Muckleshoot Tribal College's vocational-technical programs and initiatives.
MAJOR TASKS AND RESPONSIBILITIES
Provides the foundational leadership in the development and implementation of the CCEO, including the development of outcome based goals and measurements for participant success within the program Develops and provides workshops and selects curriculum that will support the program goals of providing career exploration information and college admission and selection information, Develops and provides workshops that meet program goals of providing job skills such as resume writing, public speaking, interview techniques, interpersonal skills, etc. Responsible for developing a comprehensive plan to provide excellent career-focused educational seminars, workshops and training sessions to all the Muckleshoot Community. Responsible for working with existing MIT Career Day programs and also focusing on being a collaborative partner in the continuous improvement of all Muckleshoot Career Day programs. Has an understanding of interest and aptitude inventories, and academic instruments such as the SAT and ACT. Certification as or willingness to pursue certification as a Meyers-Briggs Type Indicator practitioner is helpful. Establishes extern and intern sites for placement of CCEO participates including considerations to address participant safety and transportation. Plans and executes events centered around program mission and goals such as career fairs, career presentations, career days, field trips and other events Develops intern and extern program including application and expectations for applicants and internship and externship sites. Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective, efficient and allowable use of budgeted funds, personnel, materials, facilities, and time. Determines work procedures, prepares work schedules, and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations.
11. Issues written and oral instructions; assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
Develops short and long range plans; assures program meets established goals and regulations; gathers, interprets, and prepares data for studies, reports and recommendations. Serves as a liaison between the Tribe and other tribes, government agencies, other public, private or nonprofit agencies, groups and associations regarding the higher education issues. Develop a strong collaborative relationship between the program and the Muckleshoot Tribal School, Auburn School District, Enumclaw School District, Muckleshoot Tribal College vocational-technical programs and initiatives, and the members of the Muckleshoot Community. Develop a strong collaborative relationship with MIT Human Resources, MIT administration programs and all MIT business enterprises. Collaborate and coordinate participant's issues of high school credit deficiency and retrieval with Muckleshoot Tribal School or appropriate school district as needed. Develops coordinates and updates community assessments; maintains community support by working with community groups; prepares promotional materials, marketing information and public relations activities. Monitors local, state and Federal legislation and regulations related to college and career education and advisement issues and reports findings, trends and recommendations to the ATOM-Education. Prepares, writes and administers grant applications related to secondary college and career development; coordinates and manages professional service contracts. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.
EDUCATION - EXPERIENCE AND TRAINING FOR POSITION
Graduation from an accredited college or university with a bachelor degree in education, or a closely related field and three (3) years related experience. Two (2) years of experience working with and advising students, preferably in Native American communities.
SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION
* Understanding of college and career education practices and techniques;
* Exhibits strong leadership skill and a vision for growth and development;
* Supervisory techniques and practices;
* Strong strategic planning ability;
* Effective negotiation skills;
* Ability to operate a personal computer, including applicable software; office equipment;
* Communicating effectively orally and in writing with Tribal officials and managers, other governmental officials, consultants, employees, and community members, including preparation and delivery of public presentations, at times in controversial situations;
* Conducting research, analyzing data and compiling comprehensive reports, with recommendations; Interpreting administrative guidelines and applying them to the work situation;
* Dealing with students and faculty in a positive and confident manner;
* Strong financial management, budgeting skill and understanding.
* Establishing effective working relationships with diverse groups and individuals
PHYSICAL REQUIREMENTS
Work is performed mostly in office settings. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is frequently required to sit, talk or hear; occasionally required to stand or walk, stoop; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually quiet.
Licenses or Certifications Required
A valid First Aid/CPR card. A valid Washington State driver's license is required at the time of appointment or at a time set by the Tribe. Incumbents must pass a criminal background check, a drug screen and meet all health and immunization requirements required by federal, state or Tribal laws and regulations.
$51k-72k yearly est. Auto-Apply 1d ago
Slot Attendant - Tribal or Internal Only
Lucky Eagle Casino 4.1
Lucky Eagle Casino job in Rochester, WA
Management reserves the right to change the essential duties of this position description from time to time as necessary
This position works directly with our gaming customers and is responsible for the comfort and care of all guests on the gaming floor.
This position ensures the confidentiality, security and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.
SUPERVISORY RESPONSIBILITY:
This position does not have any supervisory responsibilities.
ESSENTIAL FUNCTIONS:
The essential function of the Slot Attendant includes but not limited to:
Maintains and promotes a high level of confidentiality in regards to guest activities.
Promotes the Player's Club and the benefits of the program as it exists.
Remains current on all casino promotions, events, and activities and promotes such to casino guests.
Keeps gaming area clean; empties ashtrays, keeps floor clean of debris, and chairs pushed in.
Attends to minor machine problems.
Carries and impress wallet and provides change to guests.
Alerts the Slot Supervisor of jackpots and completes jackpot paperwork.
Alerts the Slot Supervisor of all customer complaints or disputes.
Assist Slot Supervisor with headcounts.
Is friendly, outgoing, polite, and courteous at all times. Exemplifies the Casinos' Soaring Service Program.
Accepts wagers at the EPOS and Pays Sportsbook Tickets and cashes Sportsbook vouchers.
Possess knowledge of State and Federal gaming laws, and adhere to all regulatory, Tribal, Casino and department rules, regulations, policies, and procedures.
Performs other duties as assigned.
EDUCATIONAL REQUIREMENTS:
A High School Diploma or GED may be required for this position.
SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS:
A minimum of (1) one year of guest service experience is required.
Must be able to organize and coordinate special events, promotions, and entertainment programming. Applicant must know principals, practices, and techniques of project management, gaming tournaments, special event programming and production. Must be a creative, innovative, and motivated self-starter, with the ability to recognize and address departmental needs. Have an in depth understanding of Tribal Gaming Regulations and Policies & Procedures for gaming tournaments and promotional drawings. Applicant must be fluent in operating computer hardware and software applications on a regular basis, as well as have interpersonal skills using tact and diplomacy.
Must be a minimum of 18 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions 100% of on-duty hours. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time, be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment.
$25k-31k yearly est. Auto-Apply 4d ago
Sound & Light Technician
Muckleshoot Casino Resort 4.3
Auburn, WA job
WHAT'S IN IT FOR YOU
Competitive salary at $29.49/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
Flexible Spending Account options for health care expenses.
Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
Exemplifies Muckleshoot Casino Resort's values and set a great example by always demonstrating excellent guest service and professionalism.
Operates and performs requested adjustments and maintenance on Casino AV systems, lighting, and VR Gaming.
Evaluates and recommends stage lighting placement and sound setups and acts as on-site supervisor for stagehands and other 3 party support personnel during event setup and performances as required.
Integrates entertainment backline, electrical equipment, sound equipment, and stage setup with house systems as required under the direction of the Senior Sound & Light Coordinator.
Makes frequent checks of equipment and performs preventive maintenance and emergency repair on electrical and mechanical stage systems including consoles, spotlights, electronic dimmers, closed circuit television, recording equipment, and related devices required by the Sr. Sound & Light Coordinator.
Installs and integrates systems related to Casino Operations as designed, engineered, or approved by the Sr. Sound & Light Coordinator.
Performs preventative maintenance of all audios, video and lighting related systems in the nightclub and Casino a directed by the Sr. Sound & Light Coordinator.
Arranges for receipt and storage of advance show materials and operational supplies for the entertainment under the direction of the Sr. Sound & Light Coordinator.
Monitors and manages distributed audio and visual content throughout the Casino.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Operates all aspects of Casino AV systems, lighting and entertainment under the direction of the Sr. Sound & Light Coordinator to include: Load in / load out, hotels, transportation, issuance of food coupons, rehearsal times, dressing rooms maintenance, set times, payment of entertainment and other duties as assigned.
Maintains strict safety standards.
Creates, maintains, and facilitates a positive and safe work environment; promotes positive team member relations and reports issues to the appropriate personnel.
Perform other duties as assigned.
WHAT YOU'LL BRING
2 (two) years of experience in the maintenance, and operation of electronic and digital sound systems, stage systems, and show lighting equipment in a casino, theater, or other large public assembly facility, supplemented by college level courses in audio/video, electronics or communications engineering required.
Forklift, Scissor lift Training Certification required. May be obtained during first 90 days of employment.
Installation and operation of BSS London Architect, Audio Architect, preferred. Experience and operation of AMX & Creston programming preferred.
Dante level 2 certification preferred.
Experience with fiber optic, Cat5, Cat5e, Cat6 RJ45 cable and networking limitations preferred.
HOW YOU'LL BE SUCCESSFUL
Knowledge of principles and practices of entertainment and AV systems supervision.
Knowledge of Digital Sound Reinforcement with professional digital and analog audio mixing consoles linked to networked sound systems.
Knowledge of computerized lighting programs on Avolites and Grand MA Digital lighting control systems.
Knowledge required for the installation and maintenance of AV systems including management and operation of advanced RF technologies and stage lighting equipment.
Knowledge of electrical and mechanical equipment including tools, test devices, and safety methods associated with such equipment for maintaining and testing complex systems.
Knowledge of advance sound & light theory as well as application in real time environments skills.
Knowledge of current OSHA requirement.
Skilled in using complex Audio/Visual systems and computerized sound reinforcement through networked systems experience.
Skilled in using Remote Midas Pro X and Yamaha M7CL Monitor Console linked through network to front of house position and remote iPad operation skills.
Skilled in using digital light pre-programming for conventional as well as moving high end light fixtures.
Ability to operate specialized equipment and tools, such as forklift, scissor-lift, and utility cart, utilized in the repair, and maintenance of equipment.
Ability to communicate effectively, both orally and in writing. Read, write and speak English fluently.
Ability to load content into iView for video gaming devices.
$29.5 hourly 25d ago
TC/BAKER (ON-CALL)
Tulalip Casino Inc. 4.3
Marysville, WA job
To produce from scratch, frozen, or mix, accurate amounts of products that are of the highest quality. This involves the areas of production, safety, maintenance and sanitation. Must be able to follow recipe and product specification. Job Requirements
EDUCATION:
* High School diploma or GED equivalent preferred.
SKILLS:
* Must be able to perform basic math skills.
EXPERIENCE:
* Minimum of two (2) years work experience as a Scratch Baker, Pastry Cook, or similar level of baking in a shop of two or more Bakers.
OTHER REQUIREMENTS:
* Must obtain and hold a Food Handler's card within 60 days from date of hire.
* Must be able to obtain a SERVSAFE certification within 60 days of hire.
* Must be flexible to work both Casino sites, the Tulalip Resort Casino and the Quil Ceda Creek Casino.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be able to work any shift assigned to include days, swing, grave, weekends and/or holidays.
* Must have a successful employment history with the Tulalip Tribes and/or other employers.
Exemption Type
Non-Exempt
Closing Date
1/18/2026
$36k-46k yearly est. 9d ago
Dealer
Lucky Eagle Casino 4.1
Lucky Eagle Casino job in Rochester, WA
Management reserves the right to change the essential duties of this position description from time to time as necessary.
This position will provide superior guest service to guests while controlling assigned games in accordance with casino procedures.
This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.
SUPERVISORY RESPONSIBILITY:
This position does not have any supervisory responsibilities.
ESSENTIAL FUNCTIONS:
The essential function of the Dealer includes but not limited to:
Provides accurate and efficient dealing at assigned table game.
Follows game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games.
Provides prompt, courteous, and accurate dealing at assigned table(s).
Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
Performs accurate chip and cash transactions.
Receives wagers from customers and pays the appropriate game outcomes.
Maintains game security and protects company assets at all times.
Assists customers in understanding the rules and ensures adherence to established policies and procedures.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures operations of the assigned gaming area are in accordance with all internal controls, State, Tribal and Federal rules, and regulations.
Ensures confidentiality and protection of property assets, guests, and the integrity of the property.
Performs other duties as assigned.
EDUCATIONAL REQUIREMENTS:
A High School Diploma or GED is required for this position.
SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:
A minimum of six (6) months' Casino Dealer experience, required. Must be able to deal Blackjack and (OTHER GAMES) with a high level of proficiency. Must be able to successfully complete a basic math test and pass an audition displaying adequate skills. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
Must be a minimum of 18 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time, be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment.
$53k-63k yearly est. Auto-Apply 32d ago
Night Auditor
Lucky Eagle Casino 4.1
Lucky Eagle Casino job in Rochester, WA
Management reserves the right to change the essential duties of this position description from time to time as necessary.
Night Audit provides guests with exemplary service upholding the values and standards of Lucky Eagle Casino and Hotel. Night Auditors are responsible for assisting hotel guests during reservation, reception, and departure; in a friendly, anticipatory, and professional manner, ensuring guest comfort and preferences are met whenever possible. Night Auditors will be expected to adhere to industry-accepted practices and standards as well as processes and procedures approved by Lucky Eagle Casino and Hotel. Night Auditor will utilize the tools and systems provided to deliver service in person, on the phone, and through electronic communications to guests, patrons, and Lucky Eagle Casino and Hotel staff. Night Auditor will be well informed of the hotel and casinos rewards program, venues, events, and promotions to provide guests and patrons with timely, relevant, and accurate information. Staff will promote property specific amenities and attractions first to create a seamless experience between the hotel and casino.
This position requires strong oral and written communication skills, and familiarity with computers, general office equipment, and telephone systems. Staff will be expected to maintain a cash bank while on duty, and maintain accurate accounting of all transaction conducted. Staff will be expected to always interact positively with guests, patrons, vendors, and fellow staff members. This position may include scheduled shifts on days, evenings, overnights, weekends, and holidays. Staff will be expected to adhere to Lucky Eagle Casino and Hotel grooming standards and will always maintain a professional appearance.
SUPERVISORY RESPONSIBILITY:
This position does not have any team member supervisory responsibilities; however, they directly oversee the hotel operations overnight to the best of their ability in the absence of Hotel Leadership. They will take ownership of guest challenges and resolve guest issues, report all concerns to Hotel Leadership, and provide support for hotel Administrative Coordinator as assigned.
ESSENTIAL FUNCTIONS:
The essential function of the Night Auditor includes but are not limited to:
Acknowledge and greet all guests and patrons in a friendly, professional, & timely fashion.
Register guests to the hotel and RV park confirming all details of guests stay and securing proper identification and method of payment.
Conduct guest orientation of the hotel and casino at arrival; and provide follow up orientation as requested by guests.
Review guest folios with the guest at departure, ensuring all cash and/or credit financial transactions are completed.
Communicates with Housekeeping, and Facilities guest room statuses at arrival and departure as appropriate.
Answers telephones from internal and external sources promptly and politely, quickly identifying the caller's needs, and directing them to appropriate extensions as necessary.
Assists guests with making reservations for both the hotel and RV park, providing clear and accurate descriptions of the room types and RV spaces.
Maintains accurate reservation information for individual and group bookings.
Provide guests with information about the hotel and casinos venues, hours of operation, and active promotions.
Read and answer all emails, and notices from guests, patrons, and hotel and casino leadership.
Promote and enroll new players in the Lucky Stars Rewards program, highlighting benefits of membership.
Acknowledge return guest and player status when appropriate.
Keeps Reception and Front Desk area neat and tidy, following established cleaning protocols.
Complies with all policies and procedures set forth by hotel and casino management, and adheres to all regulatory requirements of the Tribe, Casino, and Hotel
Actively takes ownership of guest challenges and disputes, ensuring resolution and appropriate escalation when necessary.
Prepare and perform the night audit process to change the financial day by acknowledging all outstanding reservations and emailing the relevant departments and leadership all daily reports.
Verify and collect all daily work for the Finance team to collect in the morning on the next business day.
Financial & Generalized Responsibilities
Become fully cross trained in all reservation functions and serve as a resource and hotel point of contact for the hotel guest service, call center and host team as they have questions about room availability, rates & pricing.
Gather and respond to guests that are inquiring about group rates or group discounts. Relay information to the Administrative Coordinator and Hotel Supervisors for them to create.
Monitor OTA, DM, Gold redemption & host rooms daily and make certain booking channels are closed when the hotel is sold out.
Build strong relationships, and coordinate, with all other departments.
Maintain a safe, secure, and healthy environment by establishing, following, and enforcing standards and procedures.
Perform other duties as assigned.
EDUCATIONAL REQUIREMENTS:
High School Diploma or GED
SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:
Minimum one (1) year customer service and cash handling experience, preferably in a hotel or equivalent front office environment.
Strong oral and written communication skills in an office setting
Familiarity with computer systems including Microsoft Office, Outlook, property management systems, and rewards programs. Agilysys and Bally's Technologies preferred.
Must be able to obtain a Washington State Class III Gaming License; and successfully pass a pre-employment drug-screening.
6 months Night Audit experience preferred in Hospitality setting.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is frequently required to stand; sit; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the casino and/or hotel. May also, from time-to-time be exposed to noise from slot machines, guests, music, and public announcement system, as is common in a casino and/or hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.
$37k-45k yearly est. Auto-Apply 16d ago
IT Systems Administrator
Lucky Eagle Casino 4.1
Lucky Eagle Casino job in Rochester, WA
Management reserves the right to change the essential duties of this position description from time to time as necessary
can be considered for an alternate work location for no more than two days per week.
Responsible for the coordination, installation, operation, troubleshooting, repair, monitoring and maintenance of the server systems, including, but not limited to, the operating system, 3rd party software, backup jobs, and system logs. Works closely with the System Engineer, on implementation and management of the production server systems, including capacity planning and disaster recovery. Provides troubleshooting of server and system issues. Responsible for maintaining Active Directory and all user permissions. Performs responsibilities in accordance with all company standards, policies and procedures.
SUPERVISORY RESPONSIBILITY:
This position does not have any supervisory responsibilities.
ESSENTIAL FUNCTIONS:
The essential functions of the System Administrator (SA) includes but not limited to:
Administers a predominately Windows Server infrastructure including DNS, DHCP, Print/File Server, Active Directory, and several other ancillary services in a VMWare environment.
Administers all 3rd party applications such as: Agilysys Infogenesis, Agilysys Stay, Scientific Games Suite, Sage, etc.
Works closely with 3rd party vendors on implementation and deployment of new deployments and updates.
Plans, tests and deploys operating system and software patches within the designated environment.
Analyzes system logs to determine areas of concern, weakness and potential vulnerability.
Performs routine audits of systems, software and access.
Develops documentation of each system, how it operates and troubleshooting guides.
Recommends software and system enhancements, as required.
Manages and tracks support tickets to ensure internal Service Level Agreements (SLAs) are met and end-user productivity remains high.
Manages and supports Microsoft Cloud based applications (Office 365, Azure)
Maintains Active Directory and all user permissions.
Provides support consistent with a 24/7 environment, including occasional nights, weekends and holidays.
Provides support and assistance to the Network Engineers, Database Administrators and Technicians, when needed.
Perform other duties as assigned.
EDUCATIONAL REQUIREMENTS:
Associate degree in Computer Technology or Computer Information Systems required and/or a combination of equivalent education and experience will be considered. Three (3) years of progressive IT experience required.
SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS:
Microsoft Certified Systems Engineer (MCSE) or MS Certified Professional (MCP) preferred.
CompTIA Network + Certification preferred.
CompTIA Security + Certification preferred.
Ability to effectively present information in one-on-one and small group situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel (LECH) operates in a 24/7 environment.
PROPERTY REQUIREMENTS:
In support of LEC&H's Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of any and all cleanliness issues.
$80k-96k yearly est. Auto-Apply 3d ago
TC/BUS PERSON - CEDARS
Tulalip Casino Inc. 4.3
Marysville, WA job
Clears and resets tables, keeps floor area clean presentable. Assists wait staff as needed, follows proper sequence of service, helps to ensure quality customer service and satisfaction. Job Requirements EDUCATION: * High School Diploma or GED equivalent preferred
EXPERIENCE:
* None
OTHER REQUIREMENTS:
* Must be 18 years of age or older.
* Must have valid food handlers permit or the ability to obtain and hold within 60 days from date of hire.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be able to work any shift assigned including days, swing, grave, weekends, and /or holidays.
* Must have successful employment history with the Tulalip Tribes and/or other employers.
Exemption Type
Non-Exempt
Closing Date
1/20/2026
$25k-36k yearly est. 5d ago
TR/EVENT STAFF - BANQUETS (ON-CALL)
Tulalip Casino Inc. 4.3
Marysville, WA job
Provides friendly, professional, and quality service to all guests. Provides expert knowledge in the Sequence of Service, menu items, preparations, wine selection, and wine service. Job Requirements EDUCATION: * High School Diploma or GED equivalent preferred.
SKILLS:
* Must have basic math skills.
EXPERIENCE:
* Minimum of one (1) year of food servicing experience in banquets.
* Minimum of six (6) months experience serving alcoholic beverages and/or bottled wine service.
* Minimum of six (6) months experience working with the public utilizing guest relation skills.
* Prior bartending experience preferred.
OTHER REQUIREMENTS:
* Must be 18 years of age or older.
* Must posses a Food Handler's permit or obtain within 60 days from date of hire.
* Must posses a TIPS Certification or obtain within 60 days from date of hire.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
* Must have a successful employment history with Tulalip Tribes and/or other employers.
Exemption Type
Non-Exempt
Closing Date
1/19/2026
$61k-76k yearly est. 5d ago
QCC/STEWARD - TAP BAR
Tulalip Casino Inc. 4.3
Marysville, WA job
Washes dishes, pots, pans, and utensils utilizing an automatic dishwasher, and/or a 3-compartment sink as necessary. Keeps dish room, walk-in refrigerator/freezer, and food storage areas neat, clean and organized. Assists with other duties as needed or requested.
Job Requirements
EDUCATION:
* High School Diploma or GED equivalent preferred.
EXPERIENCE:
* Previous dishwashing experience preferred.
OTHER REQUIREMENTS:
* Must be 21 years of age or older.
* Must obtain Health Food Handler's Permit within 60 days of hire.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be able to work any shift to include days, swing, graveyard, weekends and/or holidays.
* Must have a successful employment history with Tulalip Tribes and/or other employment entities.
Exemption Type
Non-Exempt
Closing Date
1/18/2026
$29k-40k yearly est. 5d ago
LSR Supervisor - Internal & Tribal Only
Lucky Eagle Casino 4.1
Lucky Eagle Casino job in Rochester, WA
Management reserves the right to change the essential duties of this position description from time to time as necessary
This position supervises the Lucky Star Rewards Center operation and ensures compliance with established departmental and company policies, procedures and gambling regulations in accordance to the system of internal control standards. Position has authority over the operation of the function while on an assigned shift.
This position ensures the confidentiality, security and accuracy of guest and team member records, and promotes positive guest and team member relations. A neat well-groomed professional appearance is essential at all times. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines.
SUPERVISORY RESPONSIBILITY:
This position directly supervises the Lucky Stars Rewards Representatives.
ESSENTIAL FUNCTIONS:
The essential functions of the Lucky Star Rewards Supervisor include but are not limited to:
Remain up to date on Casino promotions, events, and Lucky Star Reward benefits applicable to the various Star Card tiers in order to provide exemplary guest service.
Participate in the recruiting, hiring, performance evaluation, team member recognition program and discipline, up to and including termination. Ensures completion in a timely manner.
Interact with guests in the gaming area, acknowledging current club members and recruiting new members.
Verify Lucky Star Rewards Representative banks and investigate discrepancies.
Prepare bank deposits and currency orders.
Critical role in the timely and accurate payment of all jackpots, check approval and chip verification in accordance with departmental policies.
Prepare analytical data reports pertaining to his/her area of responsibility.
Participate in the resolution of Lucky Stars Rewards Club database disputes and notifies the Lucky Star Rewards Assistant Manager or Manager when necessary.
Assist guests with the most updated and current property event information i.e.: dining, hotel, tournaments, promotions, events, and concerts.
Utilize the public announcement system to promote Lucky Star Rewards and when officiating special events.
Maintain inventory, including currency, coin, guest checks (personal and payroll), gaming chips, forms, documents, and other records associated with the operation of a cage. Also restocks and orders office supplies and Lucky Star Rewards collateral.
Evaluate Lucky Star Rewards Club processes, procedures, promotions, and forms making recommendations as deemed necessary.
Perform the tasks of a Lucky Star Rewards Representative as needed.
Ensure the highest level of GUEST service standards are provided by the Lucky Star Rewards Center team. Listen and respond to guest and team member concerns and questions.
Remain up to date on the Casinos' Disaster Plan and understands his/her role.
Understand and adhere to all regulatory, Tribal, Casino and department rules, regulations, policies, and procedures including compliance with internal controls and Title 31 regulations and those from other regulatory agencies and industry best practices.
Perform other duties as assigned.
EDUCATIONAL REQUIREMENTS:
An Associate Degree is highly preferred but a high school diploma or GED with supervisory experience in gaming or similar field will be considered.
SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:
A minimum of one (1) year experience as a Lucky Star Rewards Representative, cage cashier and/or player's club representative. Must be able to hold a team accountable for work that requires continuous attention to detail specific to data entry and cash handling. Must be able to react in a fast-paced, ever-changing environment. Knowledge of the Casino environment preferred with applicable rules and regulations. Banking, retail, or public interchange experience is a plus. Requires the ability to work well as part of a team or individually. Required to pass a math test with a score greater than or equal to 80 percent.
Position requires strong interpersonal, verbal, and written communication skills along with an understanding of proper business etiquette. Must have basic knowledge of Microsoft Word, Excel, and Outlook programs. Must have a basic knowledge of modern office equipment, including the use of currency counting machines. Must be flexible with shift availability and able to work any day including weekends and holidays, as well as any shift (days/swing/grave) as needed.
Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License and successfully pass a pre-employment drug screen.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment.
$34k-47k yearly est. Auto-Apply 26d ago
Bell Person (Part Time)
Muckleshoot Casino 4.3
Auburn, WA job
WHAT'S IN IT FOR YOU * Competitive salary at $17.13/hr. + tips with discretionary performance bonuses 2x a year! * Complimentary meals and covered team member parking. * Company-paid gaming licenses (Class B & Class A) WHAT YOU'LL DO * Exemplifies Muckleshoot Casino Resort's values and set a great example by always demonstrating excellent guest service and professionalism.
* Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
* Greet arriving guests with a friendly and professional demeanor, extending a warm welcome and helping.
* Assist guests with their luggage upon arrival and departure, ensuring it is transported to and from their rooms promptly and safely.
* Provide information about the hotel's facilities, services, and special amenities, such as spa services, dining options, and casino offerings.
* Escort guests to their rooms as needed, providing information about room features and amenities along the way.
* Help with any guest requests, such as booking reservations, arranging transportation, or providing directions to local attractions.
* Maintain a neat and organized bell stand area, ensuring it is stocked with necessary supplies and equipment.
* Coordinate with the front desk and housekeeping staff to ensure timely delivery of luggage and other guest requests.
* Uphold Muckleshoot Casino Resort's standards of professionalism and service excellence.
* Handle guest inquiries, complaints, and special requests in a courteous and efficient manner.
* Assist in maintaining the hotel's exterior appearance, including keeping entrance areas clean and presentable.
* Maintain knowledge of local attractions, events, and points of interest to provide guests with recommendations.
* Provide guests with accurate information about check-out procedures and assist with luggage storage if necessary.
* Assist with valet parking services as needed.
* Handle guest inquiries and requests via telephone or in person.
* Maintain a strong understanding of the hotel's loyalty programs and benefits.
* Adhere to safety and security procedures, reporting any suspicious activities or incidents to appropriate personnel.
* Smile and engage guests and team members with a positive professional demeanor.
* Performs other duties as assigned.
WHAT YOU'LL BRING
* Previous experience in a guest-facing role, preferably in a luxury hotel or hospitality setting highly preferred!
* Thorough knowledge of local areas and resort amenities.
* Ability to communicate effectively with others both verbally and in writing.
* Provide excellent customer service and maintain a professional demeanor.
$17.1 hourly 45d ago
TC/SUPERVISOR - GARDE MANGER
Tulalip Casino Inc. 4.3
Marysville, WA job
Responsible for the quality of food and safety of team members. Direct supervision of HOH team members scheduling and daily assignments including set up and preparation of all food items. Ensures standards and expectations of food quality, freshness, and presentation at met. Responsible for developing a positive work environment, and well trained team members. Ensures compliance with all policies, procedures, and regulations. Assists the Garde Manger Chef with duties as required.
Job Requirements
EDUCATION:
* High School Diploma or GED equivalent required.
* Two (2) years cooking course from an accredited school preferred.
SKILLS:
* Must have good verbal and written communication skills to effectively communicate with management and staff. (Test required)
* Must have strong math skills related to restaurant industry. (Test required)
EXPERIENCE:
* Minimum of four (4) years cooking experience in a high volume dinner house, cafeteria, and/or buffet.
* Minimum of two (2) years supervisory experience in a high volume dinner house, cafeteria, and/or buffet.
* Minimum of one (1) year experience maintaining par levels in all aspects of a kitchen operation in a dinner house, cafeteria, and/or buffet.
OTHER REQUIREMENTS:
* Knowledge of HACCP (Hazard Analysis Critical Control Point).
* Must obtain Health Food Handler's permit within 60 days from date of hire.
* Must be certified with National Restaurant Association for SERVSAFE food protection certification course within 1 year from date of hire.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be available to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
* Must have a successful employment history with Tulalip Tribes and/or other employers.
Exemption Type
Non-Exempt
Closing Date
1/21/2026
Zippia gives an in-depth look into the details of Lucky Eagle Casino & Hotel, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Lucky Eagle Casino & Hotel. The employee data is based on information from people who have self-reported their past or current employments at Lucky Eagle Casino & Hotel. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Lucky Eagle Casino & Hotel. The data presented on this page does not represent the view of Lucky Eagle Casino & Hotel and its employees or that of Zippia.
Lucky Eagle Casino & Hotel may also be known as or be related to Lucky Eagle Casino and Lucky Eagle Casino & Hotel.