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Jobs in Ludlow, MA

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  • Master Social Worker - MSW

    Fresenius 4.5company rating

    Job 5 miles from Ludlow

    PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Assessment / Care Planning / Counseling As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. Provides educational and goal directed counseling to patients who are seeking transplant. Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. Documents based on MSW interaction and interventions provided to patient and/or family. Quality Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. Patient Education Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. Collaborates with the team on appropriate QAI activities. Patient Admission and Continuity of Care Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. Insurance and Financial Assistance Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills Staff Related Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). Provides training to staff pertaining to psychosocial topics as needed. Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. Adheres to work defined caseload guidelines based on state regulatory requirements. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: Masters in Social Work Must have state required license Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: 0 - 2 years' related experience EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws. By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See Fresenius Privacy Policy at ******************************************************************* and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $48k-57.6k yearly Easy Apply
  • Registered Nurse

    Caretenders-Western Mass

    Job 5 miles from Ludlow

    We are hiring for a Registered Nurse. At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As a Registered Nurse, you can expect: flexibility for true work-life balance opportunities for career growth the ability to build trusted nurse-patient relationships employee-focused wellness and support programs If you love nursing and want to strengthen your experience, this is a great opportunity for you. The Registered Nurse (RN) in Home Health provides and directs provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies. Coordinates total plan of care with other health care professionals involved in care and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources. All done within a Point of Care setting. Makes the initial and/or comprehensive nursing evaluation visit, determines primary focus of care, develops the plan of care within state specific guidelines, and submits accurate, complete, and timely documentation in collaboration with physician orders. Performs patient comprehensive assessments at designated time points and develops the appropriate plan of care. Ensures patients meet home health eligibility and medical necessity guidelines as defined by payer source. License Requirements Current RN licensure in state of practice Current CPR certification Current Drivers License, vehicle insurance, and access to a dependable vehicle or public transportation By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See LHC Group Privacy Policy at ***************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $60k-72k yearly Easy Apply
  • Biomedical Technical Lead

    Innovative Renal Care

    Job 5 miles from Ludlow

    The Biomedical Technical Lead position is responsible for the overall technical maintenance of the dialysis facility. The position exercises reasonable judgement in applying professional knowledge in solving problems within established policies and practices. Requirements: High school diploma or equivalent. Experience in a medical/technical environment preferred. Management or supervisory experience in a medical/technical environment preferred. Valid driver's license. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively with clients and fellow employees Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above the industry standard. We recognize your most recent dialysis experience to calculate paid time off accrual. Our team lives by our values of Integrity, Innovation, Compassion, Accountability, Results Driven and Everyone Counts! Integrity - Deliver on our promises with dedication and clarity. Innovation - Engage and empower others by sharing ideas and successes. Compassion - Treat patients and their families with the utmost respect and empathy. Accountability - Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven - Keep raising the bar for our own performance, helping, and encouraging our colleagues to do the same. Everyone Counts - Respect people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status. #LI-LL1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See Appcast Terms & Conditions and Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $72k-86.4k yearly Easy Apply
  • MR Technologist

    Rayus Radiology

    Job 5 miles from Ludlow

    $5,000 Sign on bonus. RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for an MRI Technologist to join our team. We are challenging the status quo by shining the light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an MRI Technologist, you will operates MRI scanners to produce images of the patient's body for diagnostic purposes as well as provide leadership and technical support to MRI services, assuring that services are provided within professional standards and with excellent customer service. MRI Technologists remain self-motivated to increase level of understanding and knowledge of the field, disease, and new procedures as they evolve. This is a full-time, evening position at our Springfield, MA center. ESSENTIAL DUTIES AND RESPONSIBILITIES: (80%) Patient Imaging Performs routine and advanced MRI procedures on designated portions of the body for use by physicians in the diagnosing and treating of patient illness and/or injury with minimal amount of supervision or repeats Screens patient before exam for any precautions or contraindications pertaining to the examination Prepares patients for MRI procedures that will be performed, explaining the procedure and positioning patients so that the parts of the body can be appropriately scanned Adjusts scan parameters correctly and as needed Maintains positive attitude and working relationships with radiologists, referring offices and other associates and peers Converses with doctors, nurses, patients and family members as required Follows physicians' orders precisely and conforms to safety regulations to protect themselves, patients, and coworkers Maintains accurate patient records within Radiology Information System (RIS) Maintains an orderly and clean work area promoting good safety habits for patients and co-workers Maintains ACR toolkit and accreditation requirements (15%) Department Support Maintains equipment in good working order; cleans and disinfects equipment after each use Assists with maintaining an updated MRI protocol manual and software upgrades Monitors medical supply inventory Assists with training of new associates, providing resource and technical expertise (5%) Performs other duties as assigned #LI-LC1
    $33k-52k yearly est.
  • Part Time Sales Lead

    Premium Brands Services, LLC 4.3company rating

    Job 9 miles from Ludlow

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. Position Overview: Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates). Primary Responsibilities/Accountabilities: Embraces our values & sets an example through his/her behaviors Responsible for compliance with all ANN INC. practices and procedures Additional responsibilities as assigned by the Store Manager or Co-Manager Sales Lead Responsibilities In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and CO-Manager in overseeing the operational functioning of the store including, but not limited to: Supporting the business strategy & adjusting to effectively reach goals Driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities - Assuming the MOD role when Store Manager/Co-Manager is not on the floor Utilizing tools to ensure a client-focused team environment Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates Coaching Associates “in the moment” on client interactions & performance to maximize productivity & capture client opportunities Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening/closing registries, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment Assuming PIN and signature privileges for register functions requiring approval Utilizing reports to make effective merchandising decisions & style the store in Division standards Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP's) Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines Treats others fairly and with respect, valuing differences Position Requirements: Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office Educational Requirements and Experience: Minimum Requirements: High School Diploma or GED Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher Part-time or full-time managerial experience preferred Location: Store 1449-Holyoke Mall-ANN-Holyoke, MA 01040Position Type:Regular/Part time Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
    $21k-54k yearly est.
  • Therapist-PT PB Rehab to You

    Powerback Rehabilitation

    Job 5 miles from Ludlow

    Physical Therapist Full time Lexington to Maynard , MA ALF based and mobile outpatient At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. Why Powerback? Benefits: We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members. Support for New Grads & Clinical Fellows: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. Continuing Education: Keep growing with free CEUs through Medbridge. H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities: Powerback is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better. The Physical Therapist will primarily provide outpatient rehabilitation services in an in-home setting for the older adult population. The in-home setting could be a patient's private residence or in a patient's room in an independent living facility. Powerback Rehabilitation To You allows the Physical Therapist to evaluate and treat in the most functional environment which is the patient's home. The Physical Therapist assesses the need for, develops, and delivers physical therapy programs to facilitate rehabilitation. The Physical Therapist identifies the need for and makes referral(s) to other disciplines to address the comprehensive needs of patients. They implement individualized therapy programs designed to restore, reinforce, and enhance performance. In addition, the Physical Therapist instructs, educates and trains patients and caregivers in those skills and functions essential for promoting independence and productivity, in order to diminish or correct pathology. They direct activities to promote and maintain health. This position provides a flexible schedule and work environment in various settings. 1. As necessary or applicable, supervision of Physical Therapy Assistants, temporary licensees, students and support personnel in accordance with state licensure requirements and professional standards.2. Responsible for adherence to department and patient treatment schedule, timely clinical and billing documentation requirements as well as work related meetings.3. Attends and contributes to patient care, staffing conferences and other related meetings.4. Makes referrals to other disciplines and agencies in order to address the comprehensive needs of the patient.5. Consults with other members of the rehabilitation team to select the most appropriate therapeutic regimen consistent with the needs and capabilities of each patient.6. Adapts program and/or plan of care according to the needs of the individual patient.7. Promotes a safe environment and enforces the elimination of fire and safety hazards.8. Orders supplies and equipment as necessary.9. Cleans, maintains, identifies, and reports the need for repair of equipment as necessary.10. Puts patient service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.11.Screens, examines and evaluates patients, including history, systems review, and application of appropriate tests and measures, synthesis information and interprets examination findings in order to establish a diagnosis, identify impairments, determine the predicted level of improvement and the time required to achieve it, identify precautions/contraindications and design and plan of care. Develops appropriate treatment goals and methods in collaboration with the patient and caregivers, implements the physical therapy treatment plan, and completes all related documentation and record keeping regarding these services. Services include but are not limited to application of therapeutic techniques in areas such as:* Therapeutic exercise including aerobic capacity conditioning, balance coordination, agility training, body mechanics and postural stabilization, flexibility exercises, gait and locomotion training, neuromotor development training, relaxation, strength, power, and endurance training * Functional training * Manual therapy * Airway clearance techniques * Integumentary repair and protection * Use of electrotherapeutic, physical agent and mechanical modalities * Health and Wellness * Education on Chronic Disease Management * Falls Assessment and Interventions to reduce fall risk * Case Management in the home and community12. Designs, fabricates, fits and/or applies adaptive devices, and trains patients in the use of adaptive devices included orthotics and prosthetics.13. Selects appropriate activities suited to the individual's physical and mental capacity, intelligence level and interest.14. Instructs patient in the skills and techniques required for participation in mobility activities and evaluates patient progress, attitudes, and behavior as related to rehabilitative potential.15. Performs routine reexamination as needed/required to modify/progress plan of treatment.16. Incorporates health and wellness programming into treatment plans for patients.17. Performs home and community mobility assessments and provides recommendations for safe mobility in the home and community space.18. Performs other related duties as required. Qualifications: 1. Must have a valid Physical Therapy license in the state(s) of practice, or proof of license eligibility; and 2. They must have a Master's degree in Physical Therapy; or 3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or 4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience. 5. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy. 6. Must have a valid driver's license or reliable, independent transportation to and from the patients' residence.. Posted Salary Range: USD $63.00 - USD $63.00 /Hr.
    $63 hourly
  • Market Chief Operating Officer - Massachusetts Market

    Other Executive

    Job 20 miles from Ludlow

    Massachusetts Group: Saint Vincent Hospital (home hospital) is a 297-bed facility located in Worcester, Massachusetts. For more than 100 years, we have provided high-quality health care to Worcester and surrounding communities. As we've grown, we've remained a leader in our central Massachusetts community by adopting new treatments and expanded services to truly be a place where your family can receive all the care they need. From newborns to seniors, we can give you the quality care you deserve. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. St. Vincent Hospital offers a whole new experience in health care, by combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community. MetroWest Medical Center has 299 beds located on two campuses in Framingham and Natick, Massachusetts. We have been serving our community for over 125 years, and we are committed to providing high quality, compassionate care, at a location close to home. Whether you come to our hospitals for emergency care, to receive cancer treatment, for surgery, to share the birth of your baby with us, or for any other medical need, you can expect to receive excellent, comprehensive care from our highly skilled, award winning, physicians and staff. We are committed to earning the trust of every patient, family, and community member that walks through our doors by ensuring that our care meets the highest possible standards of care, every time. POSITION SUMMARY The Market Chief Operating Officer has responsibility for the overall operations of the facilities and related services within its' assigned market, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Market Chief Operating Officer will help promote the facility's position and image; reflective of the mission, standards, and values of the facility, Tenet, and the communities served. FUNCTIONAL EXPECTATIONS & REQUIREMENTS: The Market Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. He/she leads the development of progressive physician/facility strategies and executes plans in order to optimize the long-term potential of the facility. Other specific challenges include: Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions. Establish a plan to address productivity, operational performance, staff retention, and satisfaction. Partner with medical staff to foster quality, efficiently provided care. Emerge as a respected leader and decision-maker. Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided. Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement. Exhibit strong communication, presentation, and listening skills to ensure facility-wide collaboration and coordination, especially as concerned physicians, employees, and the community. Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus. Ensure positive employee relations and trust through communication, education, consistency, and dependability. ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS: As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders. In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance: Optimize Execution Establishes realistic and aggressive team/individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms). Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g. routine rounds with employees, physicians, patients, etc.). Optimizes facility's financial and human resources by overseeing day-to-day operations in a high-quality and cost-conscious manner (e.g. maintains appropriate staffing ratios, oversees throughput in ER and other high volume departments, actively manages quality initiatives, leads successful supply cost initiatives). Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors). Use Astute Judgment Demonstrates high-level complex problem-solving abilities (e.g., identifies drivers of service line losses). Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU). Understands business development and physician recruitment strategies that lead to a competitive advantage. Working knowledge of patient care standards reflected in federal and state regulations (e.g. JC accreditation, HCAHPS, etc.). Lead Boldly Takes decisive operational action in high-stakes situations or times of crisis and uncertainty (e.g., responds to local disasters, such as a hurricane). Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth (e.g., identifies and champions a new throughput process in the OR). Seeks and champions new ideas and initiatives that create operational/strategic advantage (e.g. forging a privileged relationship with local employers). Decisively confronts and resolves issues or barriers to success (e.g., actively addresses physician concerns about new clinical processes). Assumes CEO responsibilities in the absence of CEO (i.e.. Second in command). Apply Financial Insights Understands financial indicators/levels and delivers year-over-year improved financial performance (e.g., actively contributes to ideas that curtail cost in the facility's business plan). Uses financial and productivity analysis vs. anecdotes to make decisions (e.g., continually reviews cost and productivity reports and directs efforts for improvement in targeted areas of opportunity). Drive Organizational Success Builds consensus and commitment across disparate facility managers, physicians, and home office staff with often competing priorities, with short and long-term goals (e.g., hosts discussions to shape and align stakeholders on MPI goals and approach). Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent needs (e.g., identifies and develops/mentors younger tenure talent). Is an effective team member with the facility's CEO, CFO, CNO, and DBD to pursue new growth, implement new processes, and/or address new challenges (e.g., A-Team challenge to improve HCAHPS scores). Provides ongoing feedback, measurement, and assessment process that measure performance to plan and cause course correction for direct reports (e.g., meets with staff weekly to discuss progress on key initiatives/operations). Partners effectively with medical staff to continually improve the quality and level of services provided (e.g., actively participates in MEC, meets frequently with Chief of Staff). CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS: A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer or Chief Executive Officer in a progressive, financially sound hospital system. High level, complex problem solving abilities both in groups and in one-on-one situations. Demonstrated success in leading process improvement initiatives in a tertiary facility. First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment. Highly developed expertise in quantitative analysis to support the definition and advancement of the facility's goals and objectives. Decisive leader, with the ability to understand physicians' viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained, inclusive, trust-based physician relations. Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives. Experience in a system with excellent employee, physician, and patient satisfaction, quality, and outcomes improvement programs. An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement. Professional Attributes The ability to maximize revenue potential thoughtfully, cognizant of potential compliance issues. Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment. One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution. A high orientation to detail with proven analytical and financial skills. One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes. The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system. An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy. Personal Attributes An individual of the highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff. Must listen actively and accurately, and encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress. Excellent oral and written presentation skills. Articulate, good conversationalist, and possessing a gracious demeanor. A collaborative and operational manager who will give employees a voice and encourage the full participation of all team members. Education/Certifications An undergraduate degree from a recognized and accredited institution is required and an MBA/MHA or equivalent is preferred. Compensation $220,000 - $350,000 **Individual wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience ***Calculated based on a full time position A competitive compensation program will be tailored to the selected candidate. The base salary will be supplemented by a performance bonus and a comprehensive, well-rounded benefits program, which includes relocation assistance. Travel Minimal. Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. #LI-SG1 ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $220k-350k yearly
  • Patient Service Representative

    Saint Vincent Physician Services, Inc. 4.4company rating

    Job 12 miles from Ludlow

    $3000 sign on bonus for new hires only responsible for front office processes in the physician practice ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $35k-40k yearly est.
  • Nursing Assistant

    Masonicare 4.6company rating

    Job 23 miles from Ludlow

    CNA Certified Nursing Assistant Masonicare ALSA Services - Welles Country Village - Vernon, CT Night Shift / 40hrs/wk / EOW Masonicare manages the assisted living services program in several managed care communities throughout the state. Certified Nursing Assistants in the Masonicare ALSA Service program assist residents with activities of daily living and personal care to maximize independence, freedom of choice and quality of life. CNA - Essential Duties and Responsibilities: Provides assistance with essential activities of daily living and personal care to residents based on age, needs and abilities of the resident, including bathing, dressing and undressing, ambulating, toileting, assistance with meals and nourishment's, personal hygiene (shaving, dental hygiene, nail, hair and foot care), transferring using proper body mechanics and appropriate assistive devices and care of ADL devices such as eyeglasses and hearing aids. Provides assistance with instrumental activities of daily living to residents based on age, needs and abilities of the resident:placing and/or receiving telephone calls, performing light housekeeping tasks such as vacuuming, emptying trash, cleaning bathroom, bed making and bed changes, assisting with laundry, escorting the resident and coordinating internal transportation needs and assisting with mail delivery and correspondence Assists the resident with self-administration of medications, through cueing only Observes and reports changes in the residents' physical condition and cognitive/emotional status to ALSA Supervisor or Director of Assisted Living Services, as needed. Conducts room checks on resident rounds, monitors for environmental safety hazards, records incidents, errors or accidents and records resident and resident related events. Assists in a variety of tasks related to dining (escorting residents, set-up and clean-up, serving meals) Responsible for participating in and supporting the resident centered activity program. Completes required written documentation concerning resident care and activities during shift Is a resident advocate at all times and follows agency policies concerning confidentiality Uses tactful, diplomatic communication in potentially sensitive or emotionally charged situations and follows up with appropriate staff, resident or others regarding reported complaints, problems and concerns. Acts as ambassador to guest and other off-campus visitors and maintains certifications required for employment Performs other duties as require Required No experience required. CNA Certification is a must #joinourteam
    $29k-34k yearly est.
  • Customer Service Manager

    Rug Pad USA

    Job 16 miles from Ludlow

    RugPadUSA is a growing e-commerce business looking to find ambitious, inquisitive, and creative individuals who want to make an impact on a dynamic company. Starting in 2013, RugPadUSA has rapidly grown as an innovator in direct-to-consumer manufacturing and fulfillment, expanding to multiple locations around the country. RugPadUSA is committed to designing and producing the highest-quality products for our customers. This is an opportunity for motivated individuals who are looking to grow with a growing company. Location: In office (Suffield, CT) Job Responsibilities: Managing a growing customer service department, currently two team members Evaluating team performance to meet customer service KPIs Creating and overseeing customer service team hours and individual schedules Ensures all customer notifications, inquiries and reviews within our partner sales channel portals are handled timely and properly Act as a brand ambassador and subject matter expert for all products sold across all sales channel platforms Constantly updating and improving customer service processes, systems, and scripts used by staff Collaborates with other managers regarding updates affecting customer service Share customer feedback and information with senior management in order to continuously improve and evolve the customer experience and product catalog Available 7 days a week for urgent situations Fill all direct customer service gaps as needed Qualifications & Skills (Required): Experience building, managing and working with a team Impeccable written and verbal communication skills Ability to use and navigate web-based applications Proficiency with Microsoft Office suite Strong organizational skills Detail oriented Critical thinking and creative problem solving Education and Experience Requirements: At least 2 years of managerial experience At least 1 year in a customer-facing position (i.e. sales, customer service, retail)
    $56k-102k yearly est.
  • Physician Office, Medical Assistant

    ECHN

    Job 5 miles from Ludlow

    M-F- No Weekends! 26 Days of Paid Time off, plus a sick time accrual! # Medical Assistants support providers in ECMPF medical office settings. They are multi-skilled, assume a wide range of roles and are viewed as vital partners in providing quality patient care and increasing medical office productivity. # Medical Assistants handle both administrative and clinical duties and must demonstrate acute attention to detail, accuracy, professional etiquette and superior customer service and clinical skills at all times. # EDUCATION/CERTIFICATION: Must have a high school diploma or equivalent, AND one of the following: Completed a Medical Assistant Program OR Certification/Registration as an MA OR 5+ years of experience as a Medical Assistant in lieu of being a Registered MA/ or attended an MA Program OR 5+ years of experience as a Nurse Assistant, or a Certified Nurse Assistant with at least 1 year of experience EXPERIENCE: Previous experience working in a medical facility is preferred. COMPETENCIES: Comfortable working in a fast-paced confidential medical environment. Must be team oriented with excellent written and verbal communication skills. Knowledge of common safety hazards and precautions to establish and maintain a safe work environment. Lifting physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, care, push and /or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination. Ability to maintain working relationships and interact with patients and employees on a daily basis. Reliable transportation and the ability to float to other offices when needed. Strong computer and keyboarding skills. ESSENTIAL DUTIES and RESPONSIBILITIES: Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. # They are intended to be accurate reflections of the principal duties and responsibilities of this position. # These responsibilities and competencies listed below may change from time to time. Greet patients and prepare them for physician examination per established office protocol. Keep information in the patient#s chart current per established requirements. Documents all sample medication dispensed in the medical record. Provide oversight to vaccine program following State guidelines. Checks and restocks rooms with necessary supplies and ensures exam rooms are prepared for the day. Keep inventory of medical supplies and report them to Office Coordinator/Practice Manager for reorder. Report malfunction of medical equipment to Office Coordinator/Practice Manager. Properly cleans and sterilizes equipment and prepares surgical trays as indicated by the physician. Assist physician/practitioner with office surgical procedures. Perform EKG and Spirometry as ordered. Report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication, including scheduling appointment when necessary. Answer requests from pharmacies for prescription refills per office protocol. Prepare specimens and paperwork to submit to reference lab for testing as directed my physician or midlevel. Instruct patients on how to properly collect sterile urine specimens. On a monthly basis check all medications (including samples) and appropriately dispose of expired medications. Obtain precertifications for tests, procedures, treatments, medications, and hospitalizations as needed. Schedule and arrange referrals and outside testing for patients as directed by physician. Maintain work area in a neat and organized manner. Maintain appropriate documentation of compliance with CLIA regulations. Primary Care staff participates in Patient Centered Medical Home Care Team collaborations. # May be required to float to other offices and/or perform other duties as requested by Management. Maintain confidentiality and adhere to HIPPA requirements.
    $32k-39k yearly est.
  • Physical Therapist - Multi-Site - Full-Time

    Tender Touch Rehab Services, LLC 4.6company rating

    Job 23 miles from Ludlow

    Overview: Must be a licensed and or a registered therapist to be considered. ** EXCLUSIVE NEW JOB OPPORTUNITY!!** ***Highly competitive rates and benefits package! *** Do you know a therapist who's a perfect fit for our team? EARN UP TO $1,000 by referring a clinician to the Enhance family of brands! Make a difference and get rewarded for it! ******************************************** About Us: Tender Touch Rehab is part of Enhance Therapies, a family of therapy companies with more than 30 years of industry leading experience. With over 7,000 therapists in 28 states and growing, we provide quality rehabilitation services to homecare, sub-acute, long-term care, outpatient, hospital, and assisted living facilities throughout the nation. Tender Touch Rehab is hiring! We are looking for a passionate full-time Physical Therapist to join our growing team. In the same way that you are committed to quality work, we are equally dedicated to helping you grow and succeed with us. At Tender Touch you will enjoy: Unparalleled schedule flexibility and supportive company culture Healthcare benefits package Dynamic company partnerships to ensure career stability 401K Plan with company match Online CEU Credits Promotion / Advancement / Transfer Opportunities Referral bonus program eligibility Employee Assistance Program Student mentor program We offer additional benefits and perks, please reach out today We hire candidates who need H1B Sponsorship to include those on student Visa's, H1B transfer and new H1B filing. Contact us today to learn about our amazing immigration program! Qualifications: Graduate of an accredited university with a B.S., Doctorate, MA, or MS in Physical Therapy that the APTA recognizes PT holds a current license and/or registration as a Physical Therapist in-state as applicable Responsibilities: Physical Therapist provides a comprehensive physical therapy evaluation based on MD's orders Physical Therapist provides comprehensive treatment plans including long and short-term goals, frequency, duration, and treatment modalities PT ensures MD orders are obtained for evaluations, treatments, re-certifications, and discharges PT Provides comprehensive treatment to patients utilizing modalities and modify patient treatment as indicated while adhering to precautions Physical Therapist completes all required documentation Pay Range: USD $45.00 - USD $50.00 /Hr.
    $50 hourly
  • Project Coordinator (2958500)

    Tier4 Group

    Job 5 miles from Ludlow

    Job Title: Project Coordinator - IT Long Term Contract w/ strong potential for hire!! Duties: Primary point of accountability to business sponsors and other parties for project planning, day-to-day execution, management, implementation and reporting of small to medium projects with well-defined scope requiring manageable scope control, moderate complexity and limited risk. Projects may be concurrent or overlap. Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Work with limited supervision and guidance and apply solid project management and basic program management skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations. Understand, apply, promote and contribute to delivery methodologies, standards and tools. As Project Coordinator, you will be supporting Project Managers throughout the project life cycle as well as across the PMO to manage the implementation and adoption of project management standards. Responsible for coordinating the team meetings/huddles, project plan, project budget and other key project artifacts across the project team Actively listen, participate and document key meeting outcomes and action items thus serving as one of the primary point of contacts for project information and updates Assist with oversight and coordinating project status, budgets (actuals, plan and forecast), milestones and risks, actions, issues, decisions (RAID) logs Prepare presentation materials to communicate the team's overall progress to achieve its goals and escalate any risks, issues and/or decisions where appropriate Prepare and support project artifact preparation and maintenance Support the onboarding and offboarding activities of project resources and be the de-facto onboarding representative for the project Ensure Project Managers complete required weekly and monthly tasks, following the PMO cadence Handle project tasks and coordinate or performs activities as needed Skills: Minimum Qualifications 2+ years of project management experience 1+ years of MS Office Suite and project management tools and capabilities (e.g., Smartsheet, Jira, MS Project, SharePoint, etc.,) Bachelor's Degree or equivalent experience Ideal Qualifications Previous experience working in financial services or insurance organization Demonstrated success in a role requiring strong attention to details, teamwork, and initiative Strong organizational and time management skills Excellent written and verbal communication skills
    $43k-67k yearly est.
  • Supplemental Health Product Consultant MM35657536

    ADPI

    Job 5 miles from Ludlow

    6 Month Contract Hybrid in Springfield, MA In support of the Worksite Supplemental Health product launch, this operations expert will be responsible for the following: deep subject matter expertise in supplemental health products, specifically billing and claims. This role would be responsible for the development & execution of the following items: Procedures documentation E2E testing with Customer Care Tean and Global Operations team Readiness requirements Business analysis/ Product Expertise on Claims and Billing Skills: Workflow Procedure writing Business Analysts skills
    $85k-123k yearly est.
  • Critical Care Tech Assistant Emergency Room PT Flex Days

    Saint Vincent Hospital 4.7company rating

    Job 17 miles from Ludlow

    Saint Vincent Hospital offers a whole new experience in health care. By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community. Saint Vincent Hospital excels at offering the best care in a friendly atmosphere. From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, our robust surgical facility including our Da Vinci robotic surgery and Cyberknife technology, to our comfortable and compassionate women & infants programs - you don't have to travel far for high-quality health care: We're right here, in the heart of Worcester. Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen. Summary Assists nursing service personnel with a variety of patient care activities and related services necessary in caring for the personal needs and comfort of patients. Assists with personal hygiene, takes vital signs, and changes bed linens. May serve and collect food trays, provide for between-meal nourishment, and clean, sterilize, store, and prepare other supplies. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Responsibilities Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a registered nurse or supervisor. Qualifications Education Required: High school diploma or GED. Certifications Required: Certified Nursing Assistant or EMT. CPR. Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $32k-39k yearly est.
  • Licensed Practical Nurse

    Innovative Renal Care

    Job 12 miles from Ludlow

    Licensed Practical Nurse, LPN Our License Practical Nurses are part of a multi-disciplinary team in providing safe and effective dialysis therapy for assigned patients under the direct supervision of a registered nurse. The role is all about the relationships and the bond you will create with the patients and their families. Requirements: Current LPN license in the state of practice. Current CPR/BLS certification. IV certification if required by state of practice. High school diploma or equivalent required. Prior dialysis experience is preferred. Why choose Innovative Renal Care? Be part of a team that makes a difference in people's lives! Annual raises significantly above the industry standard. We recognize your most recent dialysis experience in calculating your paid time off accrual. Our team lives by our values of Integrity, Innovation, Accountability, Results Driven, and Everyone Counts! Integrity - Deliver on our promises with dedication and clarity. Innovation - Engage and empower others by sharing ideas and successes. Compassion - Treat patients and their families with the utmost respect and empathy. Accountability - Take ownership when resolving issues and solving problems, trusting others to support us. Results Driven - Keep raising the bar on our own performance, helping, and encouraging our colleagues to do the same. Everyone Counts - Respects people of all backgrounds. Strive to create a diverse and equitable workplace. Innovative Renal Care is an equal opportunity employer and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. #LI-LL1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See Appcast Terms & Conditions and Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $44k-52.8k yearly Easy Apply
  • Patient Care Coordinator

    CSI Pharmacy

    Job 14 miles from Ludlow

    Hours: Monday - Friday, 8:30AM - 5:00PM Compensation: $20.00 - $24.00 Benefits: Medical, Dental & Vision Paid Time Off: 10 Days Sick Days: 5 Days Retirement: 401K w/ Company Match The Patient Care Coordinator provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, delivery scheduling, patients' suggestions, and complaints. Essential Duties and Responsibilities include the following. Other duties may be assigned as necessary. Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact. Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards. Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries. Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition. Provides correct information or directs the call to the appropriate team member or department while maintaining a high level of professionalism. Ensures that good patients' relations are maintained, and patients' claims, and complaints are resolved fairly and effectively. Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling. Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports. Completes other stages of the order process as assigned including but not limited to scanning prescriptions, Image Indexing, Pre-QA, Intake Prep, and work issues. Documents information received from calls and provides notification of any urgeorders, shipping related issues and any errors, complaints or compliments to the appropriate party or system. Provides high quality services to the home-care patient and the home-care referral source. Consistently represents the company in a professional manner. Maintains effective working relationship and cooperate with all personnel in the Company. Adheres to the Company's compliance requirements as stated in the policy and procedure manual and all other related policies. Performs other duties and responsibilities as assigned. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible. Must possess the ability to multi-task and frequently change direction. Must have and maintain a valid driver's license, maintain automobile insurance coverage, and have access to a reliable automobile. COMPETENCIES Analytical - Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Strives to continuously build knowledge and skills, Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit. Business Acumen - Conserves organizational resources. Diversity - Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity. Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Supports affirmative action and respects diversity. Planning/Organizing - Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction. Initiative - Asks for and offers help when needed Education and/or Experience CPhT OR 2yrs of experience in similar role required. Minimum two years medical or pharmacy experience or equivalent experience. At least 1yr in a call center type environment or similar customer service role Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR243537
    $20-24 hourly
  • Home Health Aide PRN

    Caretenders-Western Mass

    Job 9 miles from Ludlow

    We are hiring for a Home Health Aide. PRN Visits Available! At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here. As an Aide, you can expect: opportunities to build trusted relationships as you care & connect with people of all ages flexibility for true work-life balance continuing education and tuition reimbursement career mobility and growth opportunities If you have a passion for care and want to strengthen your nursing career, this is a great opportunity for you. The Home Health Aide is responsible for providing patients with in-home personal care and designated health related services to maintain the patient's physical and emotional well-being, while following the written plan of care, Medicare/Medicaid regulations and agency policies and procedures. Follows current written aide assignment sheet to provide personal care and assistance with activities of daily living (ADLs) to include mobility transfer, walking, grooming, bathing, dressing or undressing, eating, or toileting. As assigned, performs incidental household services essential to the patient's health care at home that are necessary to prevent or postpone institutionalization. Completes a clinical note for each visit within required timeframes, which must be incorporated into the patient's record. Provides care according to the aide plan of care/assignment sheet and in accordance to State Practice Act or regulations. License Requirements Successful completion of a competency evaluation. Current CPR certification required. Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation.
    $29k-39k yearly est.
  • EUC Field Services

    Tata Consultancy Services 4.3company rating

    Job 23 miles from Ludlow

    Excellent communication skills, handling customers and matching the pace Understanding of EUC role, Filed services Must have a good experience in Image Management Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. Expertise in maintaining and troubleshooting the Windows (client and server) operating system. Strong knowledge of Windows10 (client) operating systems. Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. Experience with managing iOS, Windows & Android devices in a Global environment. Process knowledge on ITIL
    $75k-93k yearly est.
  • Travel Nurse (RN) Tele/Stepdown (Telemetry/PCU)

    Epic Travel Staffing

    Job 5 miles from Ludlow

    Epic Travel Staffing is hiring a Travel RN - PCU - Intermediate Care Shift: Nights, 7p-7:30a, 12x3, 36hrs per week Length: 13 weeks Requirements: MA License 1 Year Experience BLS ACLS COVID-19 Vaccine Epic Travel Staffing: Day 1 health insurance coverage and comprehensive benefits options 401(k) matching program Weekly direct deposit Concierge state licensing program for RN and other healthcare modalities in multiple states, including CA Industry leading allowances and reimbursements Referral program with cash bonuses and additional perks Exclusive job openings - Only at Epic Epic Elite Program - Priority status at top facilities and exclusive loyalty bonuses Epic Staffing Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, housing, age, disability, or genetics. We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes. Pay rate is estimated based on weekly gross income. Weekly gross pay based on qualifications and experience. Rate applies to travel positions only (50+ miles from permanent address). Estimated Weekly Rate: $2172 per week Job ID: 929952
    $2.2k weekly

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Recently Added Salaries for People Working in Ludlow, MA

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Crew MemberVail ResortsLudlow, MAJan 1, 2024$41,740
Office Services AssistantVail ResortsLudlow, MAJan 1, 2024$45,914
Product Manager/SalesVail ResortsLudlow, MAJan 1, 2024$55,000
Team LeaderVail ResortsLudlow, MAJan 1, 2024$48,001
Bookkeeping AssistantCaracas Construction CorporationLudlow, MAJan 1, 2024$48,001
Medical AssistantHcsomaLudlow, MAJan 1, 2024$52,402
PhysicianCurana HealthLudlow, MAJan 1, 2024$250,000
Mental Health ClinicianHcsomaLudlow, MAJan 1, 2024$65,028
Sports InstructorLudlow Boys & Girls Club Inc.Ludlow, MAJan 1, 2024$35,479

Full Time Jobs In Ludlow, MA

Top Employers

41 %

Ludlow Public Schools

28 %

Keystone Commons

26 %

Top 10 Companies in Ludlow, MA

  1. Hampden County Sheriffs
  2. McDonald's
  3. Balance Staffing
  4. Big Y
  5. Excel Services
  6. Crowley Holdings
  7. Ludlow Public Schools
  8. Keystone Commons
  9. Meredith
  10. HealthSouth Rehabilitation hospital