This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.
What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$69k yearly 4d ago
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Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Springfield, MA
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$29k-45k yearly est. 1d ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Springfield, MA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$58k-79k yearly est. 60d+ ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Westfield, MA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$34k-39k yearly est. 60d+ ago
Speech Language Pathologist Full or Part time Hybrid 90 to 95 per hour
Boston Speech Therapy
Work from home job in Westfield, MA
Come work for a woman/SLP owned company! Want a manageable caseload, respect, and an appropriate workspace? Boston Speech Therapy is excited to announce openings for both full-time and part-time positions for a Speech Language Pathologist. This hybrid role (.75 in school - .25 work from home reports and possibly remote supervision) 3-5 days per week offers the flexibility of working both in-field and remotely, allowing you to provide essential speech and language services to clients in a way that suits your lifestyle. As a Speech Language Pathologist at Boston Speech, you will have the opportunity to create impactful therapy plans and collaborate with a diverse team of professionals.
You will work with children at a local public school helping them overcome communication challenges and improve their overall quality of life. We offer a supportive environment where you can apply your skills and expertise while receiving the flexibility and work-life balance you desire.
Responsibilities:
Conduct assessments and provide appropriate diagnoses for individuals with speech and language disorders
Develop and implement personalized treatment plans tailored to each client's needs
Provide therapy sessions using both in-person and virtual formats
Collaborate with families, educators, and healthcare professionals to support communication goals
Maintain accurate and organized records of patient progress and treatment outcomes
Stay informed about current research and best practices in speech-language pathology
Requirements
Master's degree in Speech-Language Pathology
Valid state licensure or certification as a Speech Language Pathologist
Experience with teletherapy and traditional therapy models preferred
Strong interpersonal and communication skills
Ability to work independently and manage time effectively
Willingness to engage in continuous professional development
Benefits
1099 Contract position $90-95 per hour
Boston Speech Therapy is an Equal Opportunity Employer and is committed to compliance with all federal, state, and local laws regarding equal employment opportunity. In accordance with Massachusetts law (M.G.L. c. 151B) and applicable federal regulations, we do not discriminate against any applicant or employee on the basis of:
Race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, veteran status, pregnancy or pregnancy-related conditions, criminal record (in accordance with applicable laws), or any other status protected by law.
We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We encourage candidates from all backgrounds to apply, including those from historically underrepresented communities.
If you require reasonable accommodation during the application or interview process, please contact us at ***********************.
$50k-78k yearly est. 5d ago
Zone Lead - Retail Merchandising Operations
Traveling Retail Remodel Merchandiser-Popshelf In Citronelle, Alabama
Work from home job in Springfield, MA
Zone Lead - Retail Merchandising Operations
About SPAR
SPAR is a global leader in retail merchandising and consumer solutions, proudly partnering with top-tier CPG brands and Fortune 100 retailers. Our team transforms retail spaces to deliver exceptional shopper experiences. As we continue to expand, we're looking for an experienced, results-driven Zone Lead to join our dynamic team. If you thrive in a fast-paced environment, excel at leading teams, and are passionate about operational excellence, we want to hear from you!
Why Join SPAR?
Competitive Pay & Incentives - Your expertise is rewarded.
Comprehensive Benefits - Medical, Dental, Vision, Life Insurance, and more.
401(k) with Roth Options - Build your financial future.
Generous Paid Time Off - Supporting work-life balance.
Career Growth & Training - Ongoing leadership development.
Tuition Reimbursement - Invest in your education while you grow your career.
Work-from-Home Flexibility - Company-provided computer and supplies.
What You'll Do:
Lead and manage retail merchandisers across your assigned zone, ensuring all client expectations and project deadlines are met.
Oversee scheduling, assignment distribution, and project completion tracking for multiple clients.
Drive recruitment and onboarding of merchandisers to ensure adequate field coverage.
Coach and support field teams, ensuring adherence to company policies, performance standards, and client requirements.
Manage zone costs, including hourly rate and travel expenses, to align with company goals.
Conduct live or phone quality assurance audits to guarantee the highest standards of service.
Resolve escalated issues (e.g., discrepancies, service failures) with sound judgment and discretion.
Collaborate with management to provide expert insights and recommendations to improve operational tools and processes.
Oversee and support Zone Support team members to ensure consistent execution of client directives.
What We're Looking For:
Education: High School Diploma or equivalent required.
Experience: 2+ years of experience in retail, merchandising, or team leadership.
Industry Knowledge: Background in grocery, mass, or drug store environments is preferred.
Technical Skills: Proficiency with MS Office (Excel, Word, Outlook) and online reporting tools.
Leadership & People Skills: Proven ability to lead, recruit, and motivate remote teams.
Organizational Strength: Strong multi-tasking abilities and success in fast-paced settings.
Communication Skills: Clear, professional verbal and written communication.
Flexibility: Ability to travel within the zone and occasionally nationwide.
Remote Readiness: Comfortable managing teams and projects in a virtual environment.
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge
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$83k-137k yearly est. Auto-Apply 26d ago
Customer Service - Project Manager
USA Waste and Recycling
Work from home job in Enfield, CT
Customer Service Project Manager
USA Waste and Recycling
USA Waste and Recycling, Inc
USA Waste is at the forefront of waste hauling and processing - innovating every step as we work to find the best solutions for safe and efficient residential and commercial services. From building the country's largest state-of-the-art recycling facility to powering our buildings with solar energy and fueling our trucks with all-American natural gas, we are committed to you, our communities, and the planet.
Our story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, began Somers Sanitation - named after our hometown of Somers, Connecticut. Today, three generations of family and a dedicated team of professionals are leading our companies into the future. While our fleet, facilities, services, and family have all grown, we take pride in continuing to operate our businesses based on the fundamental principle that has guided us since the beginning - to provide exceptional service and innovation to the communities and people we serve.
Join a team committed to taking big leaps forward to remain at the forefront of sustainability.
Some see waste. We see possibilities.
Position Summary:
The Customer Service Project Manager is responsible for planning, coordinating, and executing customer service-related projects, including system initiatives, departmental improvements, and acquisition integrations. This role ensures projects are delivered on time, within scope, and aligned with customer service operational needs.
The Project Manager serves as the primary project coordination point for Customer Service systems, tools, and acquisition-related initiatives, partnering with CS leaders, IT, Operations, and external stakeholders.
Role and Responsibilities:
Project Planning & Execution
Manages customer service projects related to systems, tools, process improvements, and operational initiatives.
Develops project plans, timelines, milestones, and deliverables.
Tracks project progress, risks, and dependencies, escalating issues as needed.
Assists and completes user acceptance testing when needed and maintains a log of defects and enhancements to report on progress.
Acquisitions & Transitions
Coordinates customer service-related activities for acquisitions, transitions, and service expansions.
Partners with internal teams to ensure systems, workflows, training, and readiness plans are aligned for go-live.
Documents transition plans, risks, and post-implementation follow-ups.
Cross-Functional Coordination
Serves as the primary point of contact for customer service project coordination across departments.
Facilitates project meetings, status updates, and stakeholder communication.
Ensures alignment between customer service needs, technical requirements, and operational execution.
Process & Documentation
Maintains project documentation, action items, and status reporting.
Supports post-implementation reviews and continuous improvement recommendations.
Ensures project outcomes align with defined objectives and service standards.
Knowledge, Skills, and Abilities
Strong project management and organizational skills
Ability to manage multiple initiatives simultaneously
Excellent communication and stakeholder coordination skills
Strong problem-solving and risk-management capabilities
Comfortable working in fast-paced, evolving environments
Requirements
High School diploma or equivalent
2-4 years of project coordination or project management experience
Experience supporting systems, operational, or contact center projects
Familiarity with project management tools and methodologies
Waste and recycling industry experience preferred
This Position Features:
Family-Oriented Environment
Excellent Benefits and Bonus Potential
Physical Demands:
Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) for most of the workday.
Required to exert physical effort in handling objects less than 30 pounds rarely.
This position requires on-site presence at our Enfield, CT location, and remote work arrangements are unavailable for this role.
Local travel
USA Waste and Recycling, Inc. EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
$56k-102k yearly est. 21d ago
Nutrition Program Coordinator
Revitalize CDC
Work from home job in Springfield, MA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Wellness resources
About Revitalize CDC: Since Revitalize CDCs (RevitalizeCDC.com) inception in 1992, the organization has completed over 1,500 homes with the help of 10,000 volunteers investing $54 Million into Western Massachusetts. Revitalize CDC repairs, modifies and rehabilitates homes of low-income families with children, elderly citizens, military veterans and people with special needs. Revitalize CDC focuses on making meaningful improvements on homes to help reduce energy use, save money, and create a safe, healthy and sustainable living environment for our residents and the community. Connect with us on Facebook, Twitter, YouTube, Instagram and LinkedIn.
Revitalize CDC offers a rewarding environment for individuals interested in public health, housing, environmental justice, policy and green careers. Our staff is comprised of innovative professionals from diverse backgrounds.
Our Mission:
Revitalizing homes, neighborhoods and lives through preservation, education and community involvement.
We believe in a safe, healthy and energy-efficient home for everyone. Revitalize CDC performs critical repairs, modifications and rehabilitation on the homes and non-profit facilities of low-income families with children, military veterans, the elderly and people with disabilities.
Position Description:
The Program Coordinator will work in our MassHealth Health Related Social Needs (HRSN) Nutrition Program and is responsible for assisting in the coordination of the administrative and operational services/systems of the program in conjunction with Nutrition Manager and support staff. The HRSN Nutrition Program partners with Accountable Care Organizations (ACOs) Baystate & Health New Englands BeHealthy, WellSense, and Community Care Cooperative to provide healthy grocery boxes, food vouchers, and nutrition education to low-income clients. The position offers the opportunity to support the mission of a dynamic, fast-paced team-based environment. The successful candidate will work well in a busy, self-motivated environment that requires a high level of organization with attention to detail and a proficiency in multitasking and prioritizing tasks, as well as strong communication skills.
This is a full-time position that reports to the Senior Manager of the Nutrition Program. Salary commences at $47,000 with 15 paid holidays per year, generous paid time off, medical, dental, life insurance & 401k benefits. We are located at 240 Cadwell Drive, Springfield, MA. This is a hybrid remote/in office position and requires evening and weekend availability and travel in Western and Central Mass area. (In person required for delivery days: 7:00-3:00 shift)
Brief description of the typical functions:
Verifies that each participant has current insurance coverage the day of any service.
Prepares delivery assignment sheets and food box labels
Supervises delivery of food boxes from the vendor and ensures order is accurate, labels each box
Communicates with intake coordinator to prepare supplies for delivery and assigns to delivery driver
Serves as point of contact for drivers when they are out on route and when they return
Completes reminder calls for next delivery day
Communicates with assistant manager to confirm delivery of groceries and supplies
Monitors orders that are not able to be delivered, rescheduling, re-allocating to another client with guidance from senior manager or assistant manager, coordination of donations if necessary.
Assists Intake coordinator with completing intakes and ordering of supplies as needed.
Act in accordance with standards of excellence at all times including maintaining professional ethics, boundaries and client confidentiality.
Maintain information in a confidential manner regarding all staff.
Maintain open communication, both written and verbal with the Operations Director and other managers.
Collaborate with other community based and health care organizations as needed to advance the mission.
Performs miscellaneous job-related duties as assigned.
Skills Required:
Ability to gather data, compile information, and prepare reports. Ability to communicate effectively both orally & in writing.
Skill in organizing the administrative function.
Working knowledge of Microsoft Office programs, Google Workplace, PC or Mac and internet browsers.
Organized, able to work under pressure, enthusiastic, energetic, flexible.
Must be able to lift 20-30 lbs without assistance.
Excellent customer service skills.
Bilingual (Spanish) required.
Ability to think creatively with excellent problem-solving skills and share ideas.
Willingness to be flexible, adaptable and work as a team with clients, volunteers and staff.
Support other programs and staff as needed.
Other responsibilities as assigned.
Sensitivity to cultural diversity and the needs of individuals with low-incomes.
Possess personal qualities and the ability to relate well with families, staff, outside agencies and the community
Positive and can-do attitude; Willingness to learn, attend new and continuing education classes in order to grow.
Ability to pay close and accurate attention to details.
Ability to take initiative and work in a fast-paced and sometimes demanding work environment.
Represent the organization in a professional manner.
Specific Requirements
This position will be assigned duties that require the operation of a motor vehicle. The incumbent must maintain access to a motor vehicle and possess a motor vehicle operators license valid in the State of Massachusetts with proof of insurance. The position also requires proof of COVID-19 and seasonal flu vaccinations.
Revitalize Community Development Corporation is a Drug and Smoke Free Workplace and an Equal Opportunity Employer.
Flexible work from home options available.
$47k yearly 10d ago
Research Analyst
Limra and Loma 3.7
Work from home job in Windsor, CT
Research Analyst
Hybrid to candidates local to Windsor, Connecticut OR fully remote for the ideal candidate.
About Us: Recognized as the trusted source for industry knowledege, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.
Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:
Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders
Networking: Connections with industry leaders and peers through study groups, committees, and conferences
The Opportunity: We are seeking an engaged, inquisitive self-starter, with a keen eye for detail. The ideal candidate has good quantitative and writing skills, is eager to learn and willing to work on multiple projects simultaneously in a collaborative environment. Our new team member will work on a variety of projects as a sole contributor and in collaboration with other researchers. You will be responsible for all aspects of project management, including data collection, data analysis, and report writing, and occasionally presenting research findings to small groups.
The Research Analyst will develop expertise in one or more distribution channels and be responsible for establishing and maintaining good relationships with member company contacts. A research background and/or experience in financial services industry is preferred, especially in distribution. A desire and commitment to your professional growth and development is essential. As a member organization, candidates must possess excellent customer service skills, demonstrating a desire to help and support our member companies.
What Will You Be Doing?
Conduct assigned research surveys with the purpose of benchmarking key distribution metrics.
Collect and ensure accuracy of data received from member companies and other sources.
Understand and explain industry trends using data collected from assigned research projects.
Report, provide insights on, and answer questions about key distribution metrics and trends
Interact with member companies through a variety of communication methods (email, virtual meetings, phone, social media, etc.)
What you bring:
Bachelor's degree (mathematics, statistics, research, economics, finance, statistics or related preferred)
Some experience in the financial services industry (field or home office). Roles in distribution preferred, competitive intelligence, or strategy a plus.
Some experience in financial services preferred, with experience in distribution a plus
Basic to intermediary skills in Microsoft Office (Word, Excel, PowerPoint)
Some experience in research study development and design, including directing established studies and developing new research projects jointly with supervisor.
Strong written and oral communication skills
Familiarity with data analysis software such as SAS, Qualtrics, or Tableau is also a plus.
What Do You Need To Succeed?
A willingness to learn about the financial services industry and develop the skills needed to contribute to the team's success
Attention to detail, fact-checking, and validation skills to ensure valid and accurate data
Enjoys working independently, but is also effective when working as part of a team
Math and analytical skills and an ability to recognize patterns in unstructured data
Customer service mind-set and approach
Flexibility and adaptability
Self-motivated with good time management skills
Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA.
LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
$110k-166k yearly est. 60d+ ago
Sales Representative, Inbound Remote
Liberty Mutual 4.5
Work from home job in Springfield, MA
Apply Today - Classes Start February 2026!
Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026.
Key Date:
Unlicensed Class Begins: February 23, 2026
Licensed Class Begins: March 9, 2026
As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one.
Plus, you'll enjoy:
✅Generous earning potential
✅Paid licensing and training opportunities
✅Comprehensive benefits
✅Flexible work arrangements
✅Strong work-life balance
✅And more!
Why Liberty Mutual?
Pay Details:
Starting base salary is $45K with opportunity for growth.
Average earnings range from $55K-$75K through a combination of base salary and generous commission.
Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the states of North Carolina, New Jersey, South Carolina, Indiana, Massachusetts and West Virginia. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
Comprehensive medical benefits from Day 1.
No cold calls, all incoming warm leads.
Opportunities for rewards and recognition.
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.
Qualifications
2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
Strong, engaging interpersonal and persuasion skills needed to close sales.
Ability to communicate well to both prospects and customers.
Excellent analytical, decision-making and organizational skills.
Strong typing capabilities and PC proficiency.
Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$55k-75k yearly Auto-Apply 2d ago
Telehealth Social Worker
GHC 3.3
Work from home job in Springfield, MA
Telehealth Counselor / Therapist Opportunities - Supplemental or Full Time
Job Details:
Fully remote work
Flexible hours
No administrative tasks
Weekly pay
Compensation / Benefits:
Competitive Supplemental & Full Time pay
Monthly health stipend
Free virtual therapy
Position Requirements:
Active state license (LMHC, LCSW, LMFT, LPC, LMHP, or Psychologist)
Ability to practice independently
(LPC, Counselor, Telehealth, Virtual Mental Health Therapist, LIMHP, Remote LCSW, Psychologist, Behavioral Health, Telehealth Counseling, Remote, Psychotherapist, LMHC, LMSW, Remote, Virtual, Counselor, Telehealth Therapist, Virtual LMFT, LCSW, Remote, LMHP, Mental Health Counseling, Remote, Social Worker, LISW, LICSW, Psychotherapy, LPC, Telehealth, Social Worker, Remote, Virtual, Psychotherapist)
$52k-66k yearly est. 60d+ ago
Recovery Coach
Latino Counseling Center
Work from home job in Springfield, MA
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Tuition assistance
Vision insurance
Latino Counseling Center, a growing family of bi-lingual caregivers, has been serving the English and Spanish-speaking communities since 2018. We are dedicated to helping individuals, families, and couples cope with personal struggles and mental health issues. We are excited to present our services to the community and continue fostering a safe, confidential, and professional environment.
Position Overview:
The Recovery Coach engages with patients in the Addiction Treatment Program and encourages them to maintain sobriety, participate in recovery-oriented activities and develop a network of sober supports. They participate in group treatment activities and models effective group participation and recovery-oriented perspective for patients with substance use disorders. They help patients identify and access needed resources and recovery supports.
Responsibilities:
Meets with co-facilitators of group therapy to plan presentation of material.
Attends group therapy sessions and model appropriate group participation.
Assists with co-facilitating selected aspects of group therapy sessions.
Provides support and encouragement to group therapy participants.
Engages one-on-one with patients to provide additional support between program sessions.
Provides information and referrals regarding recovery resources in the community.
Maintains patient confidentiality and comply with HIPAA regulations.
Qualifications:
Candidate who identifies as being in recovery from a substance use disorder and is willing to share details of his or her personal recovery experience.
Minimum two years of sustained sobriety.
Completed Training as Recovery Coach, including ethics training.
Certified Recovery Support Worker, or willing to obtain certification within six months of hire.
Enthusiastic about providing support and recovery to patients in early recovery from opiate use disorders.
Thorough understanding of stressors that can impact parents in recovery from opiate use disorders
Able to maintain patient confidentiality
Must have an active drivers license.
Latino Counseling Center conducts criminal background checks and drug testing as part of our interview process.
Bilingual Spanish is preferred.
Job Type: Full-time
Pay: $37,000-$40,000
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Flexible work from home options available.
$37k-40k yearly 4d ago
Claim Service Specialist - Springfield, MA - Hybrid
Arbella Insurance 4.6
Work from home job in Springfield, MA
Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• Company nurse, nutritional counseling, and mental health resources
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009!
Join a Best Place to Work Company!
Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place.
What will you do?
Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly.
Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators - navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims.
New to insurance? All you need is great customer service and communication skills - we'll train you on the rest!
What will you need?
A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
Highly effective time management skills
Strong attention to detail, accuracy, fairness and impeccable organization
A passion for helping others
Some customer service work experience preferred
High levels of performance will be recognized and rewarded!
You are valued.
At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.
We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully. Apply today!!
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
#LI-CL1
$49k-51k yearly Auto-Apply 60d+ ago
Remote Disney Vacation Specialist
Excitingtravelnow
Work from home job in Springfield, MA
As a Remote Disney Vacation Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At Exciting Travel Now Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Key Responsibilities
Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post-trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility - work from anywhere, with hours that fit your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional growth - ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We're Looking For
Excellent communication skills-both written and verbal.
A background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech-savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences
$35k-58k yearly est. 2d ago
RN Clinical Liaison/Quality Practice Advisor (Hybrid)
Healthmap Solutions 4.2
Work from home job in Springfield, MA
The Registered Nurse, Clinical Liaison/Quality Practice Advisor is responsible for coordinating performance improvement activities to engage, educate, and manage activities to improve the health outcomes of Healthmap Solutions members. This position will closely partner with the Care Navigation team to improve the quality of the Kidney Health Management clinical program.
Responsibilities
* Develop a trusting partnership with clinical providers and practice locations
* Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider specific data
* Incorporate education and communication on Best Practice sharing for identified areas of provider low performance
* Provide assistance in identifying areas for process improvement in provider office workflows
* Partner with physicians/physician staff to identify Healthmap Solutions members that would benefit from Care Navigation support
* Support operational and clinical stakeholders in the identification, development, and execution of process improvement initiatives
* Improve provider performance in areas such as Healthmap Solutions Interventions, Care Gaps, and Chronic Conditions
* Educate providers on HEDIS measures and open Care Gaps
* Support the development and implementation of quality improvement interventions
* Identify opportunities to educate provider offices on topics related to Chronic Kidney Disease, End Stage Renal Disease, Renal Replacement Therapies, etc.
* Build strong cross-functional relationships with internal departments and provider partners and practice staff
* Collaborate with the Care Navigation team to provide and receive information to enhance care coordination on Healthmap Solutions members
* Maintain thorough documentation of all provider meetings and interactions for consistency and coordination of provider engagement
* Maintain documentation in compliance with National Committee for Quality Assurance (NCQA) standards
* Ensure timely and successful delivery of reports to internal and external stakeholders
* Perform other related duties as assigned
Requirements
* Bachelor's degree required
* Active, unrestricted, RN license required
* Basic Life Support (BLS) certification required for all field roles (within 30 days of hire)
* 3 years of experience in a health care or managed care setting
* 3 years of experience in claims or gap closure campaigns, preferred
* 3+ years of progressive experience in healthcare services, clinical operations, quality, or care management
* Prior experience building and managing relationships with health care providers preferred
* Proof of valid and unrestricted driver's license required and automobile insurance as required by law; this position requires regular travel within assigned region to support practices and or other healthcare/clinical sites as needed
* Same state residency required
Must comply with organization policies for health screening and immunizations, including but not limited to:
* Current Tuberculosis (TB) test or current chest X-ray
* Proof of immunizations (e.g., Hepatitis B, MMR, Varicella, COVID-19, Influenza)
* Participation in annual health and wellness screenings
Skills
* Excellent verbal, written and presentation, skills
* Interpersonal skills to develop and maintain strong internal and external relationships
* Ability to multitask, prioritization, and create solutions in a fast-paced environment
* Strong critical thinking and analytical skills
* Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint
Travel
Heavy Travel, over 50%, to support practices in an assigned geographic market.
Compensation range: $112,000 - $148,000 (dependent on specific market/region as well as experience of the candidate selected).
Benefits: Competitive: Paid Time Off, Medical, Dental, Vision, Short Term/Long Term Disability, 401K with match and other voluntary benefits as elected.
#LI-HYBRID
$112k-148k yearly Auto-Apply 49d ago
Supply Chain Specialist (Hybrid)
RTX
Work from home job in Windsor Locks, CT
Country:
United States of America Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Must be authorized to work in the U.S. without the company's immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
Are you looking to build hands-on experience in supply chain operations within the aerospace industry? As a Supply Chain Specialist supporting the Aftermarket division at Collins Aerospace, you will play a critical role in supporting our repair and overhaul business by managing supplier relationships, improving delivery performance, and ensuring continuity of supply for our customers.
In this role, you will work closely with global suppliers, customer account teams, and internal operations partners to resolve delivery challenges, drive supplier accountability, and support aftermarket execution. This position offers the opportunity to develop strong supplier management skills while contributing directly to customer satisfaction, operational performance, and business results.
This is a hybrid role, based in Windsor Locks, CT with weekly onsite presence required. Anticipated travel is approximately 10%.
What You Will Do
Manage day-to-day supplier interactions in support of the aftermarket business, serving as a primary point of contact for delivery, performance, and issue resolution.
Develop, track, and support supplier recovery plans when on-time delivery, quality, or responsiveness targets are not being met.
Partner closely with Customer Account Managers, operations, and planning teams to address service-related issues and ensure timely support of customer commitments.
Monitor supplier performance metrics including on-time delivery, lead time adherence, and responsiveness; analyze trends and identify risks to supply continuity.
Prepare, publish, and present monthly supplier scorecards to support performance reviews and continuous improvement discussions.
Ensure supplier compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements.
Support suppliers operating in different time zones by demonstrating schedule flexibility to enable effective communication and timely issue resolution.
Participate in cross-functional meetings to align supply chain priorities with operational and customer needs.
Identify opportunities to improve processes, communication flow, and supplier engagement to enhance overall aftermarket execution.
What You Will Learn
Practical experience managing supplier performance in a regulated aerospace aftermarket environment.
How aftermarket supply chains differ from production environments, including urgency-driven demand and customer-focused execution.
Data analysis and reporting techniques used to drive supplier accountability and operational decisions.
Effective communication strategies when working with internal stakeholders and global suppliers.
Exposure to ERP systems (SAP), Lean principles, and structured problem-solving methods.
How supplier management directly impacts customer satisfaction, delivery performance, and business outcomes.
Qualifications You Must Have
Typically requires a University degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
Procurement, buying, or supplier management experience within aerospace, manufacturing, or another highly regulated industry
Qualifications We Prefer
Understanding of supplier management, delivery performance tracking, or vendor coordination.
Knowledge of aftermarket, repair and overhaul (MRO), or aerospace industry environments.
Experience working with ERP systems, preferably SAP.
Strong analytical skills with the ability to interpret data and identify trends or performance risks.
Effective written and verbal communication skills, with confidence interacting with suppliers and internal stakeholders.
Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
Willingness and flexibility to occasionally adjust work hours to support suppliers in different time zones.
What We Offer
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
May be eligible for relocation.
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
Role type definition:
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$49k-74k yearly est. Auto-Apply 5d ago
Entry-Level Travel Advisor
HB Travels
Work from home job in Windsor, CT
About the Role: We are looking for motivated and service-minded individuals to join our team as Entry-Level Travel Advisors. In this role, you'll help clients research, plan, and book their travel experiences while gaining valuable skills in the travel industry. No prior experience is required we provide training and support to help you succeed.
Responsibilities:
Assist clients with booking flights, hotels, cruises, and vacation packages
Provide guidance and recommendations based on client preferences and budgets
Research destinations, activities, and promotions to customize trips
Deliver excellent customer service before, during, and after travel
Stay informed on travel policies, trends, and industry updates
Qualifications:
Passion for travel and helping others create memorable experiences
Strong communication and interpersonal skills
Ability to stay organized and manage multiple requests
Comfortable working independently in a remote environment
Previous customer service experience is a plus (but not required)
What We Offer:
Entry-level opportunity with training provided
Flexible, remote work environment
Access to industry-leading travel tools and suppliers
Growth potential and career development in the travel sector
$83k-131k yearly est. 60d+ ago
Customer Service Supervisor
USA Waste and Recycling
Work from home job in Enfield, CT
USA Waste and Recycling
USA Waste and Recycling, Inc
USA Waste is at the forefront of waste hauling and processing - innovating every step as we work to find the best solutions for safe and efficient residential and commercial services. From building the country's largest state-of-the-art recycling facility to powering our buildings with solar energy and fueling our trucks with all-American natural gas, we are committed to you, our communities, and the planet.
Our story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, began Somers Sanitation - named after our hometown of Somers, Connecticut. Today, three generations of family and a dedicated team of professionals are leading our companies into the future. While our fleet, facilities, services, and family have all grown, we take pride in continuing to operate our businesses based on the fundamental principle that has guided us since the beginning - to provide exceptional service and innovation to the communities and people we serve.
Join a team committed to taking big leaps forward to remain at the forefront of sustainability.
Some see waste. We see possibilities.
Position Summary:
The Customer Service Supervisor is responsible for leading, coaching, and developing a team of Customer Service Representatives (CSRs) to deliver reliable, high-quality customer experience across all channels. This role ensures adherence to company policies, service standards, and regulatory requirements while driving performance, employee engagement, and continuous improvement.
This position plays a critical role in frontline leadership by managing day-to-day customer service operations, handling escalations, monitoring performance metrics, and serving as a liaison between Customer Service leadership and frontline employees. The Supervisor is expected to be a visible, hands-on leader who balances customer advocacy with sound business decision-making.
Role and Responsibilities:
Team Leadership & Performance Management
Leads and supports up to 15 Customer Service Representatives, fostering a culture of accountability, collaboration, and customer centricity.
Provides regular coaching, feedback, and performance guidance through quality reviews, one-on-one meetings, and side-by-side observations.
Reinforces service standards, operational priorities, and the company's Promise through consistent communication and leadership presence.
Customer Experience & Escalation Management
Serves as an escalation point for complex or sensitive customer issues, ensuring timely resolution aligned with company policies and customer expectations.
Balances customer satisfaction, operational efficiency, and financial responsibility when resolving customer issues.
Partners with Customer Service leadership to identify recurring customer issues and recommend improvements to processes, policies, or training.
Operational Oversight & Metrics
Monitors individual and team performance against service standards by reviewing call recordings, customer feedback, and quality results to identify trends and coaching opportunities.
Collaborates with leadership to support staffing needs, schedule adherence, and workload distribution.
Supports the adoption and effective use of contact center technology, including telephony, software, and quality monitoring tools.
Continuous Improvement & Cross-Functional Collaboration
Identifies operational gaps and inefficiencies and contributes to improvement ideas to enhance service delivery and customer outcomes.
Partners with internal teams such as Sales, Operations, Billing, and IT to support seamless customer handoffs and issue resolutions.
Participates in projects, pilots, and initiatives related to process improvement, system enhancements, and service optimization.
Compliance & Professional Standards
Ensures compliance with company policies, procedures, and applicable regulatory requirements.
Exercises sound judgment and discretion when handling confidential or sensitive employee and customer information.
Supports onboarding and training of new employees by reinforcing service standards, expectations, and best practices.
Adjusts responsibilities as needed to meet changing business needs.
Knowledge, skills, and abilities:
Detail-oriented with strong organizational skills
Effective time management and prioritization skills
Clear and effective verbal and written communication skills
Strong problem-solving and root cause analysis
Able to manage multiple tasks and high-volume calls.
Ability to lead and motivate a team in a fast-paced environment
Ability to interpret performance data and translate insights into action
Ability to adapt to changing business needs and volume
Excellent verbal and written communication skills
Proficient in basic computer applications and systems
Basic reading, writing, and arithmetic skills.
Requirements:
High School diploma or equivalent
1-3 years related customer service experience.
2 years of experience in a supervisory capacity or related experience.
Ability to learn proprietary systems and contact center software
Experience in customer service and the waste/recycling industry is preferred.
This Position Features:
Family-Oriented Environment
Excellent Benefits and Bonus Potential
Physical Demands:
Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) for most of the workday.
Required to exert physical effort in handling objects less than 30 pounds rarely.
This position requires on-site presence at our Enfield, CT location, and remote work arrangements are unavailable for this role.
Local travel
USA Waste and Recycling, Inc. EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
Bearingstar Insurance, a member of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently looking for motivated and self-driven individuals to join our Inside Sales team to help Bearingstar achieve its goal as being the top sales agency in our region. This is a great opportunity for an individual to not only build a rewarding career but to help contribute to the development of a large growing agency. We currently have opportunities in Massachusetts and/or our Enfield Connecticut location and we have flexibility in which office this position would be based out of. Once trained, this will be a HYBRID position with some work from home opportunity
In this position, the Inside Sales Specialist will:
Make proactive outbound calls in an effort to bind personal lines insurance product coverages for our existing and referral clients including potential Commercial and Life business.
Aggressively work internet leads, cross-sell, and referral lists by making proactive outbound calls and hitting desired activity ratios.
Implement effective cross-sell campaigns and follow procedures to round-out client accounts.
Sell insurance through various prospect contact touch points such as telephone, email and/or internet.
Prepare personalized personal lines insurance proposal to prospects and use assumptive closing techniques to close sales.
Education and Experience:
Minimum 2-5 years' experience in a sales oriented position within an insurance agency.
MA Property and Casualty license required for this role, having CT license is also preferred.
Good working knowledge of agency management system Applied/Epic is a plus.
Proven track record of delivering excellent sales results.
Strong communication and interpersonal skills. Bilingual (Spanish) is a plus.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $50,700 ($26.00 an hour) - $54,600 ($28.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Our work schedule is 37.5 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
If the following core values: Employees, Customers, Diversity & Inclusion, Trust, Performance and Citizenship are consistent with yours, we would love to discuss this opportunity further with you.
$50.7k yearly Auto-Apply 60d+ ago
Residential Loan Servicing Manager
Monson Savings Bank
Work from home job in Wilbraham, MA
Monson Savings Bank is growing! If you are a customer-service oriented leader with a strong knowledge of residential loan servicing functions and regulations, the Residential Loan Servicing Manager position may be the perfect fit for you! Reporting to the Vice President, Director of Residential Lending, this position is responsible for all aspects of the residential loan servicing operations, activities and staff.
Some of the position responsibilities include
Oversight and management of residential and consumer loans for all servicing functions such as but not limited to escrow, PMI, Hazard insurance, flood mapping, loan payoffs/discharges, lien releases, and collateral tracking
Oversight and management of HMDA/CRA data collection and reporting.
Oversight and management of the Bank's compliance throughout the collection efforts.
Ensures timely and accurate system boarding of new loans, modifications, and investor deliveries.
Serves as a resource to the residential loan servicing and collections staff, fosters professional growth, and as an escalation point for team members.
Implements and maintains compliant written procedures to ensure consistent and efficient loan servicing/collection operations.
Manager ensures accurate and timely processing of loan servicing activities, compliance with federal and state regulations, adherence to secondary market/investor guidelines, and delivery of exceptional customer service.
Exemplify and ensure support of the Bank's strategic objectives and reputation for operational and customer service excellence.
Responsible for oversight and adherence to laws and regulation requirements through out collection effort including but not limited to delinquency tracking, outreach communications, Foreclosure process, and third-party oversight.
This exempt,full-time position works within the Loan & Operations Center located at 75 Post Office Park, Wilbraham, MA, with potential for future hybrid/remote work option.
Salary Range: $75,000 - $90,000
Benefits of working for a local community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more! This is a great opportunity to join a successful, local bank that has a rich history of investing in employees and local communities for more than 150 years!
Experience: The preferred applicant is a professional, customer service-oriented manager with a strong knowledge of residential loan servicing regulations, escrow administration, investor/agency guidelines, insurance and tax tracking vendor oversight, and collections. Proven interpersonal, leadership, coaching, and team-building skills. Exceptional organizational and problem-solving abilities with keen attention to detail. Proficiency with Fiserv Cleartouch preferred (or comparable core/servicing systems), HMDA/CRA reporting tools (QuestSoft or equivalent), Insurance & Tax Tracking systems (Lee & Mason, Corelogic). Excellent verbal and written communication; ability to interact effectively across all levels of the Bank. Proficient in Windows Microsoft 365 products (Word, Excel, Teams). Ability to manage and prioritize multiple responsibilities with strong time management skills.
Qualifications: Bachelor's degree and minimum 5-7 years of related experience required; or equivalent combination of education and experience.
Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions.
Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities!
JOB CODE: LoanServMgr012626