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Lumber associate skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Alexander Nagel Ph.D.

Below we've compiled a list of the most critical lumber associate skills. We ranked the top skills for lumber associates based on the percentage of resumes they appeared on. For example, 21.0% of lumber associate resumes contained customer service as a skill. Continue reading to find out what skills a lumber associate needs to be successful in the workplace.

15 lumber associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lumber associates use customer service:

Followed loss prevention protocols and provided effective customer service to minimize shrink loss levels.
Provided efficient and excellent customer service by actively seeking out customers and provided assistance.

2. Forklift Operation

Here's how lumber associates use forklift operation:

Certified for chop saw, panel saw, forklift & reach forklift operation and safety standards.
Lumber Building materials stocking, forklift operation.

3. Work Ethic

Here's how lumber associates use work ethic:

Work ethic was evident in that I needed little to no supervision to complete tasks.
Moved from temporary to full time associate within first month due to work ethic and skills in power lift equipment.

4. Math

Here's how lumber associates use math:

Job required excellent math skills and a great deal of concentration.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how lumber associates use sales floor:

Unload and pack out freight and other merchandise to its respective place on the sales floor.
Process received goods and ensures that the sales floor is stocked for abundance and new styles.

6. Basic Math

Here's how lumber associates use basic math:

Apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures.

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7. Plumbing

Here's how lumber associates use plumbing:

Worked in Garden, Electrical, Plumbing, Hardware, Lighting, Lumber, and Overnight Garden Recovery.
trained on the forklift and received special order products stocking plumbing Dept.

8. Stock Merchandise

Here's how lumber associates use stock merchandise:

Use various lift operating equipment to appropriately stock merchandise by purpose and secure sensitive chemical goods according to standard of procedure.
Operated sit down and stand up lift to pick orders, down stock merchandise, unload and move materials.

9. Safety Policies

Safety policies are the rules and codes of conduct developed by an organization to ensure workplace safety.

Here's how lumber associates use safety policies:

Followed company safety policies and procedures and encouraged other associates to do the same.
Followed all safety policies & standards, completing specified safety training.

10. Customer Inquiries

Here's how lumber associates use customer inquiries:

Responded to customer inquiries regarding product information, while maintaining the integrity of the department and accommodating customers with special ordering
Provided Customer Support answering Customer inquiries regarding all materials and services provided.

11. Customer Assistance

Customer assistance is any help rendered to a customer of a business when the customer needs it. It's a service rendered by brands, businesses, or corporate bodies to those who patronize them. Every customer is entitled to assistance from the company he/she is patronizing during the purchase or after purchase.

Here's how lumber associates use customer assistance:

Provide customer assistance in locating products.
Assist other departments with coverage as well as assisting with down stocking and customer assistance.

12. Electric Pallet Jack

Here's how lumber associates use electric pallet jack:

Loaded and unloaded trucks while operating stand up lift trucks, Electric Pallet Jacks and Electric Reach Machines.
Operated forklift, reach truck, order picker, and electric pallet jack for the Lumber Department.

13. Load Trucks

Here's how lumber associates use load trucks:

Use forklift and reach truck to stock shelves, unload trucks, and load customers items into vehicle or trailer.
Load and unload trucks, by carrying, or operating hand trucks, forklifts, or other material handling equipment.

14. Customer Orders

Here's how lumber associates use customer orders:

Oversee writing of customer orders, delivery and mill orders and collection of payment.
Coordinate with other stores in the area to complete large customer orders.

15. Forklift Training

Here's how lumber associates use forklift training:

Completed forklift training, responsibilities included stocking departments, loading and unloading of customers trailers and deliveries.

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What skills help Lumber Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all lumber associates possess?

Alexander Nagel Ph.D.

Assistant Professor, Assistant Chair, Art History and Museum Professions, Fashion Institute of Technology

Soft skills needed are flexibilities to adapt quickly to new opportunities, to be open to non-traditional career paths. Being organized and responsive to email correspondence, being friendly and kind, having empathy are values that will never be out of fashion. FIT is known for being home to "unconventional minds," and our students are super creative, engaged, and ready to take on challenges.

Do you want to know more?

List of lumber associate skills to add to your resume

The most important skills for a lumber associate resume and required skills for a lumber associate to have include:

Customer Service
Forklift Operation
Work Ethic
Math
Sales Floor
Basic Math
Plumbing
Stock Merchandise
Safety Policies
Customer Inquiries
Customer Assistance

Electric Pallet Jack
Load Trucks
Customer Orders
Forklift Training
Customer Satisfaction
Delivery Truck
Customer Vehicles
Inventory Control
Customer Specifications
Stock Shelves
Safety Training

Retail Sales
Shingles
Depot
Improvement Projects
Customer Complaints
RAN
Radial Arm
Inventory Management
Customer Relations
Store Equipment

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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