Lumeris jobs - 86 jobs

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position: QA Automation Lead, AI & Data Platforms Position Summary: The QA Automation Lead will design and drive the automation strategy for AI-driven healthcare services, including AI agents, Best Next Action (BNA), and supporting data pipelines. They will ensure that testing automation frameworks align with engineering standards and regulatory requirements for safe, explainable AI in healthcare. Acting as a bridge between software engineering and quality assurance, the QA Automation Lead will enhance the reliability and scalability of AI systems through robust test frameworks, automation suites, and CI/CD integration. : Responsibilities * Design and implement end-to-end automation frameworks for AI/ML services and APIs. * Lead automation coverage across patient store, data ingestion, and communication pipelines. * Develop Python-based or TypeScript test suites integrated with ADO Actions, Jenkins, or similar. * Collaborate with developers and data science to embed testing early in the delivery lifecycle. * Integrate synthetic and production-like data for consistent AI validation. * Establish metrics and dashboards (coverage, pass rate, execution time). * Mentor QA engineers on automation best practices and code review standards. Qualifications * Bachelor's in Computer Science, Engineering, or equivalent. * 5+ years in QA/QE automation. * Strong Python or JavaScript/TypeScript experience. * Familiar with RESTful APIs, Postman, and cloud (AWS/GCP). * Experience with frameworks like PyTest, Cypress, Playwright, or Robot Framework. * Knowledge of AI testing, data validation, or model QA a strong plus. * Excellent understanding of CI/CD, Docker, and test data management. * Knowledge of AI risk management frameworks (ISO 42001, NIST AI RMF). Healthcare or regulated data environment experience preferred Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $122,335.00-$166,114.75 Benefits of working at Lumeris * Medical, Vision and Dental Plans * Tax-Advantage Savings Accounts (FSA & HSA) * Life Insurance and Disability Insurance * Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) * Employee Assistance Program * 401k with company match * Employee Resource Groups * Employee Discount Program * Learning and Development Opportunities * And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Location: Massachusetts Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: * The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.

Employment Type: Fulltime Pay Rate: $22-25/hour Hours: 5:00am to 2:00pm (might need to work overtime or during the weekends) ***Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. *** Key Responsibilities: Assistant supervisors with operations of DSPs, ensuring compliance with company standards. Develop and enforce quality assurance protocols. Monitor performance and drive continuous improvement. Oversee warehouse activities for consistency and reliability. Conduct daily control meetings and performance reviews. Recruit qualified DSPs and provide onboarding. Design training to improve service quality. Oversee regional fleet operations, task distribution, and cost control. Continuously optimize collection models and processes. Coordinate with internal teams and external partners. Handle daily operations and emergency responses. Requirements: Bachelor's degree or equivalent Strong leadership, analytical, and decision-making skills. Able to perform under pressure in fast-paced environments Benefits: 7 PTO days 5 Paid Sick Leave Days 6 Paid Holidays 401K 100% Matching up to 2% 50% Medical insurance, 100% Dental and Vision Insurance

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. **What you get to do in this role:** + Provide strategic leadership to clients + Be the relationship manager between customers and ServiceNow + Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes + Manage all Executive relationships between ServiceNow and assigned clients + Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources + Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level + Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience + Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 7+ years of experience in client management, and aligning account strategies to revenue opportunities + 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management + Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations) + Experience achieving sales targets + Experience leading virtual or matrixed teams + Ability to understand broad, macro-level business IT needs for a prospective client + Travel up to 50% (depending on geography/region) FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Candidate must reside in South Florida Experience selling into State & Local Government accounts required Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Advisory Solution Consultant Strategic HCLS Accounts As a member of our Solution Consulting team, you will have a major impact on our future success by supporting HCLS Solution Sales. You will guide revenue for all of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: Assist the sales personnel in the qualification of enterprise customer needs and performing pre-demo needs analysis. Participation on strategic accounts as the lead technical advisor Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via web meeting. Generation of product demo scripts and scenarios and maintaining demonstration environment(s) Scoping and delivering Proof of Concept/Proof of Value engagements with prospects Responding to Request for Information/Proposal documents Staying current on product developments/releases to a level required for demo and POC/POC Supporting Marketing events - user conferences, trade shows, webinars, etc. Staying current on competitive analyses and understanding differentiators between the company and its competitors. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. as it relates to the overall strategic initiatives of the customer. In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc. in preparation for deployment. Act as the ServiceNow subject matter expert at Executive briefings/marketing events Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area) Strong Pre-sales experience, ITSM & ITOM experience would be advantageous (Tool or business process). Experience selling into and/or working with Pharma/Life Sciences a strong preference Mastery of the Sales process and trusted advisor for account representative Exhibits prior and current technical expertise in web technology and the ability to learn new technology. Exceptional communication and presentation skills to include technical and business concepts. Understanding of and experience selling to enterprise IT architecture. Experience working collaboratively with product management, product marketing, partners, and professional services Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization Background in ITIL, Service Management, Asset Management, IT Management, IT Operations Management. A high degree of passion, energy, and drive FD21 For positions in this location, we offer a base pay of $146,000 - $241000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Sr CRM Account Executive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Sr CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical agreement, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: To be considered, candidate must reside in the following locations: Florida, Atlanta, GA metro or Charlotte, NC metro where the accounts are located. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales role Understanding of business sales processes Travel required: 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

ACI Speedpay is a leading bill payment platform serving thousands of billers across industries-from utilities and government to education and healthcare. As SVP, Strategy & Executive Operations, you will be the strategic architect behind our next chapter of growth. This role blends enterprise strategy, ecosystem partnerships, innovation leadership, pricing strategy, and executive orchestration to ensure Speedpay stays ahead of market shifts and delivers unmatched value to our clients and partners. Key Responsibilities Strategy & Growth Leadership Define and evolve ACI Speedpay's multi-year strategy in alignment with market trends, customer needs, and corporate objectives. Lead strategic planning cycles, including market analysis, competitive intelligence, and growth scenario modeling. Identify and evaluate biller-specific M&A opportunities that enhance Speedpay's capabilities, vertical depth, or geographic reach. Partner with HR, Finance, Product, and Sales to align strategic priorities with execution roadmaps. Ecosystem Partnerships Own and expand Speedpay's partnership strategy across three pillars: Distribution Partnerships: Drive reach through channel alliances, resellers, and embedded finance models. Product Partnerships: Integrate complementary technologies to enhance Speedpay's value proposition. Payment Partnerships: Deepen relationships with processors, networks, and alternative payment providers to expand payment options and economics. Negotiate and structure strategic deals, ensuring mutual value and long-term alignment. Innovation & Market Leadership Lead cross-functional innovation initiatives to anticipate and respond to market shifts (e.g., real-time payments, AI-driven billing, embedded finance). Partner with Product and Marketing to define “what's next” for Speedpay-new capabilities, vertical expansions, and disruptive models. Represent Speedpay in industry forums, partner summits, and innovation councils. Pricing Strategy Own Speedpay's pricing strategy across biller segments, product lines, and partnership models. Develop frameworks for value-based pricing, margin optimization, and competitive benchmarking. Collaborate with Finance, Sales, and Product to ensure pricing aligns with customer value, market dynamics, and business goals. Monitor pricing performance and recommend adjustments to drive growth and profitability. Chief of Staff to GM, Speedpay Serve as a strategic thought partner and operational right hand to the GM of ACI Speedpay. Drive executive alignment, prepare board-level materials, and ensure strategic initiatives are executed with precision. Lead internal communications, rhythm-of-business planning, and cross-functional coordination across the Speedpay leadership team. Act as a force multiplier-translating vision into action, and ensuring clarity, accountability, and momentum. Leadership Qualities Strategic Visionary: Sees the big picture and connects dots across markets, teams, and technologies to shape Speedpay's future. Trusted Executive Partner: Operates with discretion, empathy, and precision-earning trust across the C-suite and board. Enterprise Influencer: Drives alignment across Product, Sales, Finance, and Operations through clear communication and collaborative leadership. Builder of High-Performing Teams: Attracts, develops, and empowers talent to deliver strategic outcomes with speed and accountability. Change Catalyst: Leads through ambiguity, inspires action, and ensures clarity during transformation and growth. Operationally Rigorous: Balances bold thinking with disciplined execution, ensuring initiatives are measurable, scalable, and impactful. Qualifications 15+ years in strategy, partnerships, or general management roles within payments, fintech, or enterprise SaaS. Proven experience leading strategic planning, partnerships, and innovation initiatives at scale. Strong understanding of biller ecosystems, payment flows, and pricing models. Exceptional executive communication, stakeholder management, and cross-functional leadership skills. Experience with M&A strategy and integration preferred. MBA or equivalent experience in business, strategy, or finance. What Success Looks Like ACI Speedpay has a clear, differentiated strategy and is executing against it. Strategic partnerships are driving measurable growth, innovation, and market leadership. Pricing models are optimized for value and margin. The leadership team is aligned, focused, and empowered. Speedpay is seen as a visionary leader in the bill payment space. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference job #17433. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position:Brand CorrespondentPosition Summary:Lumeris is redefining how healthcare is delivered with Tom, our AI-powered Primary-Care-as-a-Service (PCaaS) platform. As Tom expands nationally, the way we tell our story-and the stories of the physicians, partners, and patients who experience its impact-has never mattered more. We're looking for a Brand Correspondent who can help shape how Tom and Lumeris show up in the world. This role blends reporting, content creation, social strategy, and on-the-ground storytelling. You'll work directly with leaders across communications, brand, marketing, product, and clinical teams to capture meaningful moments and turn them into narratives that elevate understanding of who we are and the future we're building.:What You'll Do Execute the brand content calendar across social, video, and emerging channels with a focus on clarity, consistency, and momentum. Capture and produce short-form video-thought leadership clips, event recaps, customer-site stories-with minimal setup and fast turnaround. Serve as Lumeris' brand correspondent: attend internal and external events, leadership meetings, tradeshows, and customer visits to source content, interview stakeholders, and craft public-facing stories. Manage day-to-day social media activity, including publishing, community engagement, performance monitoring, and continuous optimization. Partner closely with Product, Events, Creative, Communications, and Clinical teams to uncover story opportunities, schedule interviews, and ensure brand alignment across all channels. Track performance metrics (engagement, reach, views), surface insights, and recommend iterative improvements to strengthen our presence. Stay ahead of social trends, new formats, and emerging tools; support experimentation and channel pilots as we scale our brand footprint. . What You Bring ~5 years' experience in content, social, video, brand, or journalism roles-ideally within B2B tech, health tech, or similarly complex environments. Proven ability to shoot, edit, and publish short-form video using tools such as Adobe Premiere, Final Cut, After Effects, CapCut, or Photoshop. Strong storytelling instincts with the ability to interview, distill, and translate insights into compelling narratives; experience acting as a “brand journalist” or correspondent is ideal. Hands-on experience managing LinkedIn, YouTube/Shorts, and X, plus familiarity with scheduling and analytics platforms. A self-starter mindset with comfort operating in the field, working with limited setup, and executing rapid-turnaround content. Strong relationship-building and stakeholder-management skills, including partnering with senior leaders or subject-matter experts. Ability to manage multiple short-cycle content projects while maintaining attention to detail and deadlines. Nice to Have Experience in healthcare, value-based care, or health tech. Prior work capturing content at events, tradeshows, or customer sites. Basic design ability in Canva or Figma; familiarity with livestream or multi-camera setups. Awareness of HIPAA and compliance considerations when producing content in clinical settings. Why This Role Matters This is a high-impact position at the intersection of brand building, storytelling, and industry transformation. You'll help define how Tom-and Lumeris-communicate innovation, partnership, and real patient impact. Your work will shape external perception, elevate our leaders' voices, and strengthen how customers, partners, and the healthcare industry see the future of AI-powered primary care. Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $72,800.00-$97,400.00 Benefits of working at Lumeris Medical, Vision and Dental Plans Tax-Advantage Savings Accounts (FSA & HSA) Life Insurance and Disability Insurance Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) Employee Assistance Program 401k with company match Employee Resource Groups Employee Discount Program Learning and Development Opportunities And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing PositionLocation:Boston, MATime Type:Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.Disclaimer: The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.

The Director of Customer Success leads a dynamic team through a period of strategic transformation, shifting from a reactive support model to a proactive, client-centric approach. This role is responsible for cultivating deep client trust and intimacy by championing value-added activities and solution selling, ensuring Speedpay's clients achieve measurable success and long-term partnership. Key Responsibilities: Transformational Leadership: Guide and inspire the Customer Success team to embrace proactive engagement, anticipating client needs and delivering tailored solutions that drive business outcomes. Client Trust & Intimacy: Foster strong, consultative relationships with clients, positioning Speedpay as a trusted advisor through regular value-driven interactions and strategic account management. Value-Added Activities: Identify and implement initiatives that go beyond traditional support, such as business reviews, success planning, and educational workshops, to maximize client value and satisfaction. Solution Selling: Equip the team with the skills and mindset to uncover client challenges and present Speedpay's offerings as integrated solutions, driving adoption and expansion. Team Development: Mentor and develop team members, instilling a culture of continuous improvement, collaboration, and accountability. Metrics & Outcomes: Establish clear success metrics, monitor performance, and communicate impact to stakeholders, ensuring alignment with organizational goals. Change Management: Lead the team through change, communicating vision, addressing concerns, and celebrating milestones to ensure buy-in and sustained progress. Qualifications: Proven experience in customer success, account management, or related leadership roles. Demonstrated ability to lead teams through transformation and change. Strong consultative selling and relationship-building skills. Strategic thinker with a passion for client advocacy and business growth. Excellent communication, coaching, and analytical abilities. Core Capabilities: We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together: Ensure Accountability: holding self and others accountable to meet commitments. Drives Results: consistently achieving results, even under tough circumstances. Customer Focus: building strong customer relationships and delivering customer-centric solutions. Cultivate Innovation: creating new and better ways for the organization to be successful. Collaborates: building partnerships and working collaboratively with others. Courage: stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the United States on a full-time basis. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference requisition #17626. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position: Functional Team Lead, AI & Clinical Workflows Position Summary: The Functional Test Lead will own the test strategy, planning, and execution for AI-based workflows ensuring accuracy, usability, and compliance across patient-facing and clinical applications (e.g., AI agent, BNA, Client Configurations, etc). This role ensures that product releases meet business expectations, clinical safety, and user trust. : Responsibilities * Define and execute end-to-end functional test plans for AI-driven workflows. * Lead manual, exploratory, and integration testing across patient journeys. * Collaborate with clinicians and UX to evaluate usability and human factors in AI-assisted workflows. * Translate product stories and acceptance criteria into detailed test cases. * Validate conversation quality, data accuracy, and edge cases in AI interactions. * Hands on experience in manual testing, specifically focused on validating AI-driven products and features. * Incorporate explainability, fairness, and bias testing into QA lifecycle. * Partner with Product, Data Science, and Engineering to clarify requirements. * Maintain traceability from requirements → test cases → defects → release signoff. * Mentor functional testers and coordinate user acceptance testing (UAT). * Contribute to QA dashboards and quality KPIs (defect density, release health). Qualifications * Bachelor's in Information Systems, Healthcare Informatics, or related field. * 6+ years of experience in QA/QE, with 2+ years in a functional team. * Strong understanding of testing AI systems, rule engines, or data pipelines. * Experience validating AI decision support products * Experience using tools like TestRail, Jira, and Azure DevOps. * Solid understanding of healthcare data (FHIR, HL7, claims, EMR). * Excellent analytical, communication, and documentation skills. * Strong understanding of quality metrics, risk-based testing, and validation processes. Working Conditions This position operates primarily in an office or remote work environment, with standard business hours. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $105,780.00-$142,142.25 Benefits of working at Lumeris * Medical, Vision and Dental Plans * Tax-Advantage Savings Accounts (FSA & HSA) * Life Insurance and Disability Insurance * Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) * Employee Assistance Program * 401k with company match * Employee Resource Groups * Employee Discount Program * Learning and Development Opportunities * And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Location: Massachusetts Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: * The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Customer Outcomes Senior Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements. Participate in workshops with customers to assess current processes and establish future-state processes. Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. Provide oversight and unit testing of code developed by partner or customer employees. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes. Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution. Provide feedback to product development to improve the product based on experiences gained with customers. Maintain skills / certifications on for . Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 3+ years experience as part of a professional services organization; or equivalent education/experience Ability to travel up to 50% Industry domain expertise in Creative with comfort running projects independently Success driving complex issues through analysis and resolution Experience working collaboratively ServiceNow certifications in aligned workflow FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Overview ServiceNow is seeking an experienced and visionary Director of AI & Access Security to lead strategy, product direction, and execution for our AI and access security portfolio. This role owns the end-to-end leadership of AI Control Tower security, AI communication security, MCP and Agent-to-Agent (A2A) protocol security, and platform access controls for users and non-users across the Now Platform. This is a high-impact, high-visibility leadership role responsible for shaping enterprises secure AI systems, govern access, meet regulatory demands, and scale securely in an increasingly autonomous and agentic future. The Director will serve as a strategic partner for Engineering, AI Control Tower, Platform Security, Identity & Authentication, Legal & Compliance, and Executive Leadership. What You'll Do Strategic Leadership & Vision Define and drive a multi-year strategy and product vision for AI & Access Security aligned with ServiceNow's platform and business priorities. Lead ServiceNow's Customer Zero adoption of AI and access security capabilities, influencing internal usage patterns and enterprise-scale best practices. Partner with executive leadership to articulate progress, outcomes, and business value to internal and external stakeholders. Product Strategy, Roadmap & Delivery Own the AI & Access Security product roadmap, including prioritization, sequencing, dependencies, and delivery outcomes. Translate complex requirements across AI security, access management, compliance, audit, privacy, and operational resilience into clear functional specifications and engineering deliverables. Champion AI-native features, agentic workflows, and automation-driven security capabilities that modernize enterprise risk management. Ensure solutions are scalable, resilient, automated, and deeply integrated with the ServiceNow platform and AI ecosystem. Cross-Functional Leadership Act as the central point of coordination across AI Control Tower, Identity & Authentication, Platform Security, Engineering, Audit, Risk, and Compliance teams. Lead cross-functional planning forums to define requirements, integration patterns, release plans, and adoption strategies. Influence decision-making across security, product, engineering, and business stakeholders without direct authority. Qualifications Domain & Technical Expertise Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Apply deep expertise in AI security and cybersecurity frameworks, including but not limited to SOX ITGC, NIST, ISO, CMMC, privacy regulations, vendor risk, operational resilience, and the EU AI Act. Guide architectural decisions related to LLM security, agentic systems, authorization models, protocol security, data protection, and platform access controls. Evaluate data models, integrations, system architecture, and implementation quality to ensure long-term platform integrity. Change Management & Adoption Drive global enablement through training, documentation, communication, and adoption programs. Define and track KPIs and success metrics for adoption, utilization, risk reduction, and business value realization. The Impact You'll Make Shape how global enterprises secure AI systems and autonomous agents at scale. Influence regulatory readiness and compliance outcomes for customers operating in highly regulated environments. Modernize the AI & Access Security experience-simplifying workflows, improving decision-making, and accelerating platform adoption. Directly support ServiceNow's mission to make workflows smarter, more secure, and more resilient. Required Experience & Qualifications 10+ years of experience in AI security, access security, authorization, and data security. Deep expertise in LLM security, GenAI, agentic systems, and AI control frameworks. Proven experience designing and operating enterprise access management programs. Demonstrated history of building, mentoring, and leading high-performing teams. Strong customer-first mindset with the ability to balance innovation, risk, and usability. Experience with process automation and AI-driven security workflows. Strong analytical and systems-thinking skills, including exposure to AI & Access security tactics. Ability to clearly communicate complex technical and regulatory concepts to executives, customers, and cross-functional partners. Preferred Qualifications Experience working with or building on the ServiceNow Platform. Background in AI security product management for enterprise or platform-scale solutions. Experience operating in highly regulated, global enterprise environments. For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Ensure SCs demonstrate relevance to customers, fully discover customers' business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands Work with regional sales managers to prioritize regional Solution Consulting efforts Assign resources to sales opportunities, and consistently evaluate progress against goals Assign resources as required to marketing and other efforts to support demand generation Develop and deploy team training curriculums to meet the changing demands of the sales organization Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback Ensure proper alignment of resources and effective utilization of skill sets within the assigned region Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same 7 years' experience in presales Experience managing presales teams as 1st line management Understanding of standard approaches to coaching, mentoring and management of individual contributors Ability to motivate and inspire a growing team of Presales Solutions Consultants Experience in Value Based Selling or Solution Selling A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our pre-sales core Solution Consultant team, you will have the opportunity to join our industry's best and brightest talent supporting some of our top Retail and Hospitality customers in the US. We are a tight-knit team of innovative leaders who are hungry, humble and see our customer's biggest challenges as their greatest opportunities. You will be responsible for spearheading the technical sale to drive revenue across all ServiceNow solutions by leading and partnering across a broad regional team that includes Sales, Solution Specialists, Business Value Consultants, Enterprise Architecture, Product Management, Customer Success, Partners and our Leadership Team. What you get to do in this role: A core Advisory Solution Consultant is someone who can go wide and deep on the ServiceNow platform and be a technical-minded thought leader during the sales cycle. You will be accountable for developing, positioning and presenting industry-specific solutions and articulating how customers will realize the value of those solutions to achieve their goals, as well as our sales goals, within your business. Some of the Key Activities to be successful in this role include: · Support sales as a technical and domain expert of a client-facing sales team · Own the Technical Strategy for accounts in your territory · Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs · Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues · Provide feedback to product management about product enhancements that can address customer needs and guide additional value · Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team · Stay current on competitive analysis and market differentiation · Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: · 7+ years of pre-sales solution consulting or sales engineering experience or equivalent · Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry · Proficiency with the ServiceNow platform or technical expertise with cloud software solutions · Experience working collaboratively with product management, product marketing, partners, and professional services · Territory management skills, including pipeline building and working with a Sales counterpart to promote execution excellence · Ability to actively listen to customer requirements and map the appropriate solution to address the customer's business issue · Eagerness and willingness to continuously learn · Experience in the Retail and Hospitality industry a plus · Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus · Must live in the general Southwest region of the US with a strong preference for Las Vegas or Phoenix · Travel as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build a team of direct Sales Executives to drive rapid new business sales growth in the region Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities Recruit, coach and mentor team members to drive excellence Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team Manage and report accurate forecast and pipeline to the business Achievement of annual sales goals on a quarterly and annual basis is required Engage and align effectively in C-level meetings in order to properly understand customer business requirements Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience Qualifications To be successful in this role you have: Ideal candidate will currently reside in North Carolina. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level Strong success in recruiting, coaching and managing an exceptional sales team Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals. Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection Experienced in driving sales process and drive effective working relationships with Sales Operations Ability to understand the 'bigger picture' and business drivers around IT Ability to build long term strategic and senior level relationships Ability to adapt and work effectively within a rapidly changing and growing environment Demonstrates strong business and financial acumen Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem Ownership of driving successful pipeline generation activities developed by marketing or the partner community JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

The Sr. Solution Consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the Market Product Managers as we develop our solution product strategies and roadmaps. Working with the Market Product Managers and Product Marketing, the Sr. Solution Consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects. The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers and cross-functional teams. Job Responsibilities: Sales and Implementation Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities. Defines value propositions and long term solution strategies for specific opportunities to assist Sales in progressing deals in line with strategic sales plans. Successfully defines and obtains agreement regarding customer requirements. Identifies business development opportunities through scoping customer and external industry engagements. Identifies and provides advice and business consultancy to prospects/customers and cross functional teams on solution design options and impacts of modifications on the existing system to inform the product roadmap. Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process; oversees technical onboarding and integration of payment platforms with client systems Builds presentations, proposals, and papers designed to assist in the sales of product solutions. Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team. Develops value propositions within multiple industry and product families. Works in an independent environment. Works at an expert level for both product and industry in the sales arena. Works on medium complexity accounts and opportunities. Learning and Development Creates and executes against an individual development plan with management support. Strives for more competency development. Desires and capitalizes on continual development in the workplace within their industry discipline. Communication and Executive Presence Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment. Supports Market Product Managers and Product Marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map. Clearly indicates expertise through effective communication and strong business acumen. Organizes and expresses business value and overcomes customer objections. Performs other duties as assigned Provides market feedback to cross functional teams Understands and adheres to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Experience: BS/BA degree or equivalent experience 3+ years as “Subject Matter Expert” in specific market segment 5+ years solution consulting or sales experience 5+ years of experience in payments or fintech Preferred Knowledge and Skills needed for the job: Deep understanding of payment processing systems, ACH, card networks, and digital wallets Strong grasp of bill payment industry regulations (NACHA, PCI DSS, etc.), risk management, security best-practices and fraud prevention Awareness of consumer payment behaviors and digital transformation trends Knowledge of multiple industry products and applications in the Utility, Consumer Finance and Insurance verticals Ability to translate business needs into technical solutions, analyze complex workflows and identify optimization opportunities Excellent written and oral communication Strong problem solving and critical thinking skills Skilled in conducting workshops, presenting to executives, and influencing decision-makers Competency in AI applications such as CoPilot and Claude Familiarity with Application Programming Interfaces and integration frameworks Ability to self-motivate and work independently with little supervision Works effectively in team environment Ability to lead cross-functional teams and manage multiple projects simultaneously Ability to use a personal computer with proficient skills in business applications such as Microsoft Office, Miro, Visio, etc. Work Environment: Remote office environment Accommodates Eastern Time Zone working hours Domestic and/or international travel required up to 50% #LI-LL1 #LI-Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Partner Development Executive manages ServiceNow relationships with our Partner Ecosystem across the AMS Region. A large part of this role is to manage and nurture companies in the ServiceNow Partner ecosystem while also encouraging current ServiceNow Partners to develop and mature their ServiceNow practice. This includes: Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth. Planning for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap. Managing the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting. Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions. Develop Standard Operating Procedures (Business Planning Guides, Enablement Journeys, etc.) Coach partners both remotely and face-to-face Communicate partner programs' requirements and benefits across the ecosystem Provide daily management of partner ecosystem Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished Conduct quarterly and bi-annual business reviews Develop partner business case and program roadmaps Articulate investment areas needed to both enter and progress through the partner program Implement remediation plans Manage partner portal and other systems Work towards partner revenue goals through teaming and subcontracting Participate in marketing events Approximately 10% travel Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. At least 5 years prior experience working with sales, marketing, or Channel and Alliance partnership management. Ability to work in a true 'east-west' operating model with both direct line and dotted line team members Diligence at measuring and communicating progress to achieve targeted results, identifying obstacles and associated remediation plans. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position: Brand Correspondent Position Summary: Lumeris is redefining how healthcare is delivered with Tom, our AI-powered Primary-Care-as-a-Service (PCaaS) platform. As Tom expands nationally, the way we tell our story-and the stories of the physicians, partners, and patients who experience its impact-has never mattered more. We're looking for a Brand Correspondent who can help shape how Tom and Lumeris show up in the world. This role blends reporting, content creation, social strategy, and on-the-ground storytelling. You'll work directly with leaders across communications, brand, marketing, product, and clinical teams to capture meaningful moments and turn them into narratives that elevate understanding of who we are and the future we're building. : What You'll Do * Execute the brand content calendar across social, video, and emerging channels with a focus on clarity, consistency, and momentum. * Capture and produce short-form video-thought leadership clips, event recaps, customer-site stories-with minimal setup and fast turnaround. * Serve as Lumeris' brand correspondent: attend internal and external events, leadership meetings, tradeshows, and customer visits to source content, interview stakeholders, and craft public-facing stories. * Manage day-to-day social media activity, including publishing, community engagement, performance monitoring, and continuous optimization. * Partner closely with Product, Events, Creative, Communications, and Clinical teams to uncover story opportunities, schedule interviews, and ensure brand alignment across all channels. * Track performance metrics (engagement, reach, views), surface insights, and recommend iterative improvements to strengthen our presence. * Stay ahead of social trends, new formats, and emerging tools; support experimentation and channel pilots as we scale our brand footprint. . What You Bring * ~5 years' experience in content, social, video, brand, or journalism roles-ideally within B2B tech, health tech, or similarly complex environments. * Proven ability to shoot, edit, and publish short-form video using tools such as Adobe Premiere, Final Cut, After Effects, CapCut, or Photoshop. * Strong storytelling instincts with the ability to interview, distill, and translate insights into compelling narratives; experience acting as a "brand journalist" or correspondent is ideal. * Hands-on experience managing LinkedIn, YouTube/Shorts, and X, plus familiarity with scheduling and analytics platforms. * A self-starter mindset with comfort operating in the field, working with limited setup, and executing rapid-turnaround content. * Strong relationship-building and stakeholder-management skills, including partnering with senior leaders or subject-matter experts. * Ability to manage multiple short-cycle content projects while maintaining attention to detail and deadlines. Nice to Have * Experience in healthcare, value-based care, or health tech. * Prior work capturing content at events, tradeshows, or customer sites. * Basic design ability in Canva or Figma; familiarity with livestream or multi-camera setups. * Awareness of HIPAA and compliance considerations when producing content in clinical settings. Why This Role Matters This is a high-impact position at the intersection of brand building, storytelling, and industry transformation. You'll help define how Tom-and Lumeris-communicate innovation, partnership, and real patient impact. Your work will shape external perception, elevate our leaders' voices, and strengthen how customers, partners, and the healthcare industry see the future of AI-powered primary care. Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $72,800.00-$97,400.00 Benefits of working at Lumeris * Medical, Vision and Dental Plans * Tax-Advantage Savings Accounts (FSA & HSA) * Life Insurance and Disability Insurance * Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) * Employee Assistance Program * 401k with company match * Employee Resource Groups * Employee Discount Program * Learning and Development Opportunities * And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Location: Boston, MA Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: * The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position:Client Implementation DirectorPosition Summary:Responsible for ensuring the overall success of Implementation programs and operational excellence in implementation. Applies approved methodologies, service standards, risk management, and problem resolution techniques and has overall accountability for delivery of implementations and programs. Indirectly oversees teams that are responsible for the development and execution of implementation timelines. Performs as an implementation leader when necessary. Identifies and executes improvements to the implementation model.: Primary Responsibilities Has functional ownership, provides strategic direction and influence, and ensures project team success across all implementations. Helps coach, mentor, motive, support, and develop team members across functions. Fosters accountability and collaboration to ensure team member and overall team success. Guides the creation of implementation models for clients and supports the development of technical solutions. Oversees and/or guides implementations to successful conclusion, ensuring timeline, resourcing, and budget parameters are met. Anticipates and balances the needs of multiple key partners by adapting in real time to align with demands and different situations. Develops and maintains collaborative relationships with internal/external clients, vendors, and partners. Effectively establishes priorities, communicates and guides program expectations, and provides program updates as appropriate. Coordinates and collaborates cross-functionally on strategic development, operational planning, and implementation planning of the program to align with both Lumeris and client's vision and contractual delivery timelines. Ensures continued alignment on initiative and implementation methodologies. Oversees cross-functional project teams by providing direction, delegation, and removal of obstacles experienced by cross-functional project teams. Coaches, mentors, and motivates to program team members and client SMEs to ensure the strategic and operational goals of the implementation are met. Reports/communicates deviations to program timeline and/or scope and facilitates discussions to achieve positive resolution. Ensures established initiative documentation processes are adhered to. Utilizes approved tools and processes to ensure maintenance and versioning of key deliverable templates, including development and maintenance of tracking mechanisms for efficient movement. Ensures processes, systems, tools, and organizational resources are in place to initiate, plan, execute, and monitor programs, including guiding a successful transition to support and maintenance teams upon program close. Responsible for ensuring Risk mitigation and Impediment resolution processes are being adhered to by project teams and escalates Risks and Impediments internally and with clients when deemed necessary. Collaborates cross-functionally to identify and institute program management process improvements. Supports team in learning new solutions and continuously improving the approach to implementation and the deliverables used to support implementation. Meaningfully contributes to the success and standardization of the approach for transitioning from implementation to ongoing operations. Qualifications Bachelor's degree or equivalent 12+ years of related experience in a Project Management Office; Healthcare Management Consulting or an equivalent position in the Healthcare Industry or the knowledge, skills, and abilities to succeed in the role Highly skilled at overseeing multiple large complex health plan programs or projects Executive presence with excellent interpersonal, negotiating, influencing, facilitation, organizational, prioritization, judgement, and conflict resolution skills Solid understanding of program management methodologies (e.g. Agile, Waterfall, Scum, Six Sigma) with the proven ability to own and oversee multiple programs or projects at one time Proven ability to apply business process methodologies and best practices to ambiguous and complex business and technical problems and create working solutions that enable a success High-caliber analytical, problem-solving, and critical thinking skills with the proven ability to identify, develop, communicate, implement, and impact process improvements and strategic initiatives Top-notch collaboration skills with the ability to foster strategic relationships and partner with cross-functional teams Excellent communication and presentation skills with the ability to bring people to a common understanding and reach consensus Ability to set and foster strategic direction Demonstrated ability to effectively guide, develop, motivate, and direct team members and internal/external partners to successfully achieve defined goals Ability to identify and resolve impediments, mitigate risks, develop detailed timelines, perform resource allocations, and run internal and external meetings Strong technical acumen with the ability to ensure that technical solutions, strategies, practices, and governance deliver business and customer value during implementation Experience with Atlassian, Smartsheet, Salesforce, ServiceNow, and Tableau tools Ability to travel 10-25% to client site and other locations a directed by the business need Preferred: Advanced degree PMP (Project Management Professional) and/or PMI-ACP (Agile Certified Practitioner) Certification Working Conditions While performing the duties of this job, the employee works in normal office working conditions. #LI-Remote Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $113,800.00-$154,525.00 Benefits of working at Lumeris Medical, Vision and Dental Plans Tax-Advantage Savings Accounts (FSA & HSA) Life Insurance and Disability Insurance Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) Employee Assistance Program 401k with company match Employee Resource Groups Employee Discount Program Learning and Development Opportunities And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing PositionLocation:Remote, USATime Type:Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.Disclaimer: The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.