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  • Business Integration Lead, Operations for Worldwide Physical Grocery Stores

    Amazon Stores 4.7company rating

    Austin, TX job

    Reports to: Senior TL, Business Process Improvement of Change Enablement The Business Integration Lead will lead the Change Management efforts within World Wide Grocery Stores. They will play a key role in ensuring key strategic initiatives meet the change and project objectives on time and on budget by increasing Team Member speed of adoption. This position will work on several projects and change deliverables simultaneously and ensure timely completion of all project goals. The Business Integration Lead will work with leadership to identify change requirements and provide guidance to, the Change Enablement TMs assigned to create actionable deliverables based on Change Management assessments and plans. They will also create and/or provide input to deliverables working closely with project, training, and communications resources. While the Change Integration Lead does not have direct supervisory responsibility, this person must be comfortable working in a matrixed environment, and acting as a coach to global, OA and store leaders helping them in their roles as leaders and sponsors of change. This position will be responsible for identifying, understanding and facilitating Change process change leading to single Change practices across OAs where appropriate. Key job responsibilities • Serve as the lead Change expert for assigned business areas • Work with internal Team, business partners, and key Stakeholders to develop a Change Management strategy for each major sub-project. This would include Change Impact Summaries, Communication and Training Plans as well post-assessment activities to facilitate successful adoption of new initiatives • Become an expert in multiple Change areas to facilitate understanding of Change requirements and operational decisions needed as well as facilitate agreement on companywide processes in support of project or program goals. • Develop strategic, collaborative partnerships with regional business partners to understand their business needs and priorities in support of Change Management activities • Collaborate with Change Process Analyst on assigned projects to understand the Change Management impact of process changes and incorporate into action plans • Execute Change Management plans and activities in support of change and adoption activities • Create communication and training collateral at times on own and at times with communication and/or training expert support • Support and coach managers and leaders in their change sponsorship role • Present Change Management information and updates to a variety of audiences including Steering Committees and Regional and Global Leadership groups • Collaborate with business partners on systems deployment plans and coordinate successful execution of rollout schedules • Escalate Change Management related risks as appropriate BASIC QUALIFICATIONS- 3+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Experience leading and implementing large scale, process-related Change Management initiatives, preferably in retail operations and/or supply chain. - Retail Change experience preferably in retail operations, purchasing or operational finance - Ability to look at big picture to determine holistic Change Management implications of multiple sub-projects - Strong verbal and written communication skills including a demonstrated strength in presenting complex concepts and ideas to a variety of audiences - Demonstrated ability to build relationships and collaborate effectively in a matrixed environment with many different Change entities across the organization - Comfort with ambiguity and ability to respond quickly and appropriately to shifting priorities - A passion for advocating for our Team Members, their needs and the experience they have with our systems - Previous success building consensus amongst groups with differing points of view - Experience with Change process re-engineering - Ability to travel to various stores and regions up to 20% at times PREFERRED QUALIFICATIONS- Prosci certification or comparable change management certification preferred Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $66.8k-142.8k yearly 5d ago
  • Site Risk & Due Diligence Manager, Risk and Resiliency

    Amazon Data Services, Inc. 4.7company rating

    Austin, TX job

    Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments. You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules. The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management. Key job responsibilities - Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments. - Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes. - Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies - Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities. - Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. #DCPD_Delivery BASIC QUALIFICATIONS- 5+ years of technical program or project management experience - Bachelor's degree in an engineering or scientific discipline, or equivalent experience - Multidisciplinary concept/preliminary design experience - Background in civil engineering, architecture, environmental sciences, or similar technical disciplines PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects - Licensed professional engineer/Architect with accredited institute, or equivalent technical certification - Master's degree in an engineering or scientific discipline, or equivalent experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $66.8k-142.8k yearly 3d ago
  • Senior Applied Scientist, LLM Code Agents, Kiro Science

    Amazon.com Services LLC 4.7company rating

    Santa Clara, CA job

    Amazon Web Services (AWS) is assembling an elite team of world-class scientists and engineers to pioneer the next generation of AI-driven development tools. Join the Amazon Kiro LLM-Training team and help create groundbreaking generative AI technologies including Kiro IDE and Amazon Q Developer that are transforming the software development landscape. Key job responsibilities As a key member of our team, you'll be at the forefront of innovation, where cutting-edge research meets real-world application: - Push the boundaries of reinforcement learning and post-training methodologies for large language models specialized in code intelligence - Invent and implement state-of-the-art machine learning solutions that operate at unprecedented Amazon scale - Deploy revolutionary products that directly impact the daily workflows of millions of developers worldwide - Break new ground in AI and machine learning, challenging what's possible in intelligent code assistance - Publish and present your pioneering work at premier ML and NLP conferences (NeurIPS, ICML, ICLR , ACL, EMNLP) - Accelerate innovation by working directly with customers to rapidly transition research breakthroughs into production systems About the team The AWS Developer Agents and Experiences (DAE) team is reimagining the builder experience through generative AI and foundation models. We're leveraging the latest advances in AI to transform how engineers work from IDE environments to web-based tools and services, empowering developers to tackle projects of any scale with unprecedented efficiency. Broadly, AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience - PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning PREFERRED QUALIFICATIONS- First author publications at Tier-1 ML conferences. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $150.4k-260k yearly 2d ago
  • Sr. HW Regulatory Compliance Engineer, eero

    Amazon.com Services LLC 4.7company rating

    Los Gatos, CA job

    At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. The Sr. HW Regulatory Compliance engineer ensures that our products meet all relevant regulations. This role requires deep technical knowledge of international regulatory standards for RF, EMC, BLE, Zigbee, Antenna Systems, Radar, and other advanced wireless communications technologies to guide design decision, validation testing, and certifications activities. The right candidate will be an exemplary practitioner, will set the technical bar for the team and will ensure our products conform with North American and worldwide regulatory standards and compliance requirements. Your expertise in wireless radio technology, EMC best practices and global regulatory standards will be critical as you engage with an experienced cross-functional development team to drive design for compliance and conceive innovative wireless products for customers. You will develop and execute strategies that address evolving global wireless spectrum standards and requirements. Your role will include solving ambitious and complex compliance challenges through research, engagement with regulatory agencies, hands-on testing, debugging, and validation activities. You must be highly analytical, able to work effectively across multiple teams and have a strong ability to navigate the global regulatory compliance schemes to enable market access of consumer electronic products. As a technical lead, you will establish standardized approaches and best practices while mentoring and supporting junior engineers. Additionally you must excel at communicating complex regulatory matters to engineering teams, driving compliant designs from early development phases, and make sound technical decisions that balance innovation with compliance requirements. Key job responsibilities - Ensure products to meet all applicable global regulatory standards across wireless, RF, EMC, and related technologies. - Review product designs for compliance readiness, perform risk assessments, and guide engineering team to integrate requirements early in the product development - Collaborate with cross-functional teams and with compliance counterparts in other business units to align certification strategies and execution - Work closely with design teams to integrate compliance requirements into system and hardware architecture - Coordinate with external laboratories, certification agencies, and regulatory authorities to manage testing, documentation, and product approvals - Lead debugging, root cause analysis, and corrective action to address compliance risks or test failures - Develop and maintain testing protocols, pre-certification validation processes, and compliance documentation to support efficient certification cycles - Stay current with evolving international standards and regulations, providing insights and assessing their impact on product design and certification strategy. - Contribute to continuous improvement of compliance workflows, tooling, and documentation systems. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. BASIC QUALIFICATIONS- Bachelors or equivalent degree in RF/Microwave Design, EMC Design, Antenna Design, a related field, or equivalent practical experience. - 7+ years of experience in regulatory compliance around wireless, EMC, testing and certification - 5+ years of experience in one or more wireless technologies (WLAN/BT/Zigbee/Cellular) with hands on compliance testing, data interpretation and debug experience - Experience in submissions for official certification through relevant compliance bodies such as FCC, ISED, UK, and CE - Knowledge of global spectrum regulations, requirements and certification processes - Experience working with Asia-based manufacturing partners and test labs - Experience in documenting regulatory requirements extracted from compliance standards - Hands-on experience in compliance test setup in semi-anechoic chambers and demonstrated experience with test equipments like signal generator, spectrum analyzer, network analyzer, call box. - Demonstrated ability to debug compliance failures at component or system level PREFERRED QUALIFICATIONS- Excellent communication and cross-functional collaboration skills - Excellent organizational skills with experience managing compliance programs, schedules, and cross-functional deliverables. - Advanced degree (Master or PhD) in RF engineering, EMC Design, Antenna Engineering, or a related field - Experience in chipset design, RF architectural design - Experience developing technical implementation strategies for emerging wireless technologies Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $213,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $128.6k-213.6k yearly 3d ago
  • Sr. Field Support Engineer, eero

    Amazon.com Services LLC 4.7company rating

    San Francisco, CA job

    At eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and businesses just work - through fast, reliable secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe. Key job responsibilities As a member of our Support Engineering team, you will be looked upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer issues. As an Field Support Engineer, you will: - Serve as an expert on networking, fleet monitoring, and customer support practices. - Handle complex network issues, serving as the escalation point of contact for business leaders, IT staff, MSPs, and residential installations. - Visit customer and partner locations - mapping new installations, troubleshooting, repairing, and installing complex network solutions. (50-75% travel) - Work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical recommendations - Investigate customer contacts, drilling into unique and complex networking issues to support T1, T2, and T3 Agents. - Be part of the on-call roster and handle incidents. - Ability to travel both domestically and internationally ( About the team At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with software, and tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we are meeting our commitments to customers across the globe. BASIC QUALIFICATIONS- 3+ years of engineering experience - Experience in the application of network design, including knowledge of major routing protocols, topology design, network hardware, device configuration, and traffic engineering PREFERRED QUALIFICATIONS- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication - Experience providing and effectively communicating strategic and tactical recommendations based on data - Experience communicating technical details verbally and in writing - Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments - Experience working with data and leveraging analytics to make decisions - Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience managing multiple calendars - Experience in enterprise software - Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences - Excellent business acumen with a track record of success - Previous experience representing organizations at trade shows, conferences, and industry events. - Proven track record of taking ownership and delivering results - Experience with system configuration, patching and upgrades. - Experience understanding of network topology and its impact on distributed system performance Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $138.2k-239k yearly 5d ago
  • Demand Planning Manager, Blink + Ring Global Demand

    Amazon.com Services LLC 4.7company rating

    Hawthorne, CA job

    Ring is seeking an innovative Demand Planning Manager to help lead our AI transformation journey within our device portfolio planning. We're looking for a forward-thinking leader who can help us revolutionize our demand planning processes by implementing AI solutions. This is an opportunity to shape the future of how Ring leverages artificial intelligence while advancing our mission to help make neighborhoods safer. Key job responsibilities -Spearhead the evaluation, design and implementation of AI-powered demand planning solutions -Drive innovation in our forecasting processes through the exploration and adoption of machine learning and predictive analytics -Pioneer the development of AI-enhanced tools and methodologies to transform traditional demand planning approaches -Build and implement AI-based analytics dashboards and reporting systems -Manage end-to-end demand planning processes for our core devices -Drive the forecasting of new product launches and maintain phase-in/phase-out processes -Serve as a subject matter expert for overall demand planning, pricing, promotional planning, and in-stock/retailer demand -Own and communicate the global demand plan to stakeholders -Lead continuous improvement initiatives for key demand planning performance indicators -Support S&OP process implementation through reporting, analytics and monthly meeting facilitation A day in the life You will serve as the demand planning POC for your assigned device programs. Further, you will own, shape and refine your demand plans based on insights from key product, category, sales and retail teams. Along with day-to-day operations, you will be heavily involved in long-range planning objectives, the drafting of documentation needed to substantiate monthly purchasing decisions to leadership, the management of new product introductions and a critical liaison in the S&OP process. About the team The mission of our planning organization is to deliver quality forecasts, supply plans and allocation plans to ensure customers are able to purchase the product they want, when and where they want it. You will own and manage the worldwide planning for specific programs of Ring devices. This position requires the ability to think critically, manage without authority and leverage a broad cross-functional organization of business teams. This role is highly visible throughout the organization and will lead the management/generation of large-scale demand plans that are presented to senior leaders and C-level executives. BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. - Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc. - Experience in defining and implementing process improvement initiatives using data and metrics - Experience in complex problem solving, and working in a tight schedule environment - Experience implementing repeatable processes and driving automation or standardization - Experience with AI/ML technologies - 2+ years of experience in an operations-based, Demand Planning role (note: retail planning experience is not the same as demand planning experience). PREFERRED QUALIFICATIONS- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience supporting accounting/finance customers to set and effectively manage expectations, project deliverables, and drive resolution when conflicts or issues arise - Proficient in AI prompting/AI-leveraged analytics. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $77.2k-141.5k yearly 4d ago
  • Call Center Representative

    Conduent State & Local Solutions, Inc. 4.0company rating

    San Antonio, TX job

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative - Onsite in San Antonio, TX Address: 2822 General Hudnell Dr. San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $15/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: Full-Time Employment: Reliable schedule and stability. Competitive Pay: $15/hr Shift differentials: $1.50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or $1.00 extra per hour for shifts between 6AM-6PM on weekends. Paid Training & Overtime: Get the training you need to excel and take advantage of overtime opportunities. Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. Career Growth: Opportunities to advance your career in a supportive, innovative environment. Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. Assist cardholders with inquiries regarding transactions and account statuses. Listen actively to understand customer needs and offer clear, accurate information. Process transactions efficiently via web-based applications and handle research requests with precision. Maintain in-depth knowledge of company and client programs, policies, and technology. Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: An effective communicator who can clearly explain complex information. A dedicated professional with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: Must be at least 18 years old with a High School Diploma or equivalent. Must have 6 months of Customer Service, Call Center or Dispatch experience. Complete a background check, credit check, and security fingerprinting. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15.00 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $15 hourly 4d ago
  • Activity Security Representative

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Activity Security Representative I to join our team in the El Segundo, CA area. The Activity Security Representative's primary function is to provide multi-disciplined security support to a customer's facility and organization. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but not limited to: Classification reviews of inbound and outbound correspondence Assist in the maintenance of a document accountability database and associated correspondence. Perform destruction of classified materials and process magnetic media for accountability Reproduction support for classified materials Maintain various daily logs for a variety of administrative functions associated with document control and the processing of inbound data and outbound data transfer files. Assist with researching, processing, filing, and maintaining inbound and outbound visit notices. Assist in the preparation of facility access control badges. Escort facility visitors and maintains associated logs. Conduct entry and exit inspections. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of experience will be considered in lieu of degree. 2+ years of related experience. 1+ years of experience with SCI programs. Familiarity with the SIMS database Must Complete JPAS training within six months of starting on contract if performing SCI personnel security functions. Must be familiar with security policy/manuals and the appropriate and other guiding policy documents. Preferred Qualifications: 1+ years of experience with SAP programs. Must complete the DoD SAPCO approved SAPNP training. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) Joint Access Database Environment (JADE) training. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50% The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
    $61k-94k yearly est. 3d ago
  • CMF Designer, RBKS ID Team

    Amazon.com Services LLC 4.7company rating

    Hawthorne, CA job

    We are seeking a Color, Material, and Finish (CMF) Designer to join RBKS Industrial Design team. This role will lead the development and implementation of CMF strategies across Ring, Blink, and Amazon Key hardware product portfolio, driving innovation while ensuring aesthetic excellence, functionality, and reliability. The ideal candidate will combine creative vision with technical expertise to shape RBKS design through thoughtful material selection and finish development. Key job responsibilities • Lead end-to-end CMF development for Ring, Blink, Amazon Key hardware products, from concept to mass production • Develop and implement comprehensive CMF strategies aligned with Ring's brand identity and product vision • Conduct trend analysis and market research to inform color and material decisions • Create and present CMF proposals to stakeholders, including development teams and executives • Collaborate with suppliers, engineers, and cross-functional teams to ensure manufacturing feasibility • Direct prototype development and oversee color/finish matching processes • Drive material innovation and sustainability initiatives • Maintain and document CMF specifications and guidelines • Coordinate with international teams and suppliers, including participation in global meetings • Build and maintain an internal library of materials and finishes • Lead advanced material research to support next-generation product development BASIC QUALIFICATIONS- Experience with prototyping and implementation - Bachelor's Degree in Industrial Design or Master's Degree in CMF Design - 5+ years of professional CMF design experience. - Proven track record in hardware product development - Strong proficiency in Adobe Creative Suite and Keyshot - Comprehensive knowledge of manufacturing processes and materials - Excellent color acuity (must pass Munsell Hue Color Test) - Strong project management and communication skills - Ability to work across time zones and travel internationally PREFERRED QUALIFICATIONS- Experience in consumer electronics or smart home products - Knowledge of sustainable materials and manufacturing practices - Experience working with Asian manufacturers - Portfolio demonstrating successful CMF implementation in mass-production Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $34k-39k yearly est. 3d ago
  • Sr. Devices Business Manager , Devices Business Management (DBM)

    Amazon.com Services LLC 4.7company rating

    Sunnyvale, CA job

    Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced amazing devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Business Manager is the relationship owner for the Amazon Electronics Manufacturing Services (EMS) Device Manufacturing Services suppliers that provide co-development resources, procure components, design, manufacture and test digital devices in the Emerging Products space. In this capacity the Business Manager has the responsibility to: - Lead the sourcing, selection, contract negotiation and management of one or more EMS suppliers in alignment with the overarching EMS strategy and within the Integrated Management System. Ensure a competitive sourcing environment leading to continuous improvement in Engr. Services, Line Readiness, Quality, Business Management, Contract management and adherence, delivery, cost and social responsibility. - Actively engage the Device Operations and Engineering organizations with the EMS suppliers on one or more products/product lines to achieve the programmatic objectives. - Lead the commercial and contractual aspects of the relationship and drive multifunctional teams relative to EMS Suppliers involvement. - Leading the EMS supplier Performance Management and leading cross-functional business reviews. This requires that the Business Manager be both an advocate for the supplier within Lab126 and be their harshest critic to ensure the best possible performance. Upon success, the Business Manager will instill a forward-thinking collaborative and mutually-beneficial long-term relationship with a holistic point of view, not just a product or single supplier perspective - a business owner. These high profile responsibilities require significant breadth and business acumen as the responsibilities are very diverse and impactful: Technical - Solid understanding of the EMS supplier landscape and capabilities in addition to Digital Device technologies and manufacturing / testing methodologies. Drive EMS Supplier relationships to ensure Amazon content is integrated in a way that supports our brand. Negotiation Skills - Lead all commercial discussions related to EMS relationships. Able to negotiate best in class contract pricing, terms and conditions on large contracts with suppliers who are exceptionally skilled at protecting thin margins. Exercise good judgement in knowing when and how best to address issues or drive change. Contract Management - Ensure that the suppliers execute and adhere to the contracts and renegotiate whenever possible to realize benefits from bundling work with Strategic Suppliers. This is not limited to dollars but being able to protect Amazon's bottom line in all aspects - IP, indemnity, confidentiality, etc. as these are all crucial to how Amazon is able to have successful launches (products that “wow” the customer). In the case of an EMS relationship ensure that the contracts protect Amazon's brand and meet customer requirements. Financial - Responsible for managing the business relationship including contracts, pricing, terms and conditions and claims. Must be an effective negotiator. The value of these supplier engagements can reach the billion-dollar level. Relationship Builder - Have the ability to engage, influence and arbitrate both the supplier and the Lab126 stakeholder organizations at the operational and Sr. Executive levels. Build excellent business cases and have executive presence. About the team Devices Business Management (DBM) is responsible for the business relationship with the EMS Suppliers. The DBM team is structured by Business Managers, CapEx Business Managers, Advanced Sourcing, Strategy leads and Implementation lead based in in different geographies. The team collaborates cross functionally with Product Operations, Engineering, Quality, legal and Finance throughout product life cycle to innovate, design for cost and quality ensuring timely delivery BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience - 6+ years of professional or military experience - Bachelor's degree - Knowledge of publisher ad tech stacks and/or advertising technology - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience selling enterprise software or cloud-based applications - Experience explaining complex technical concepts to various business and technical audiences - Experience presenting to both technical and non-technical executive audiences PREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations - Experience identifying, negotiating, and executing complex legal agreements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $133.2k-220.2k yearly 4d ago
  • Senior Hardware Development Engineer - EC2 Networking and Outpost hardware team, Hardware Engineering Services

    Amazon Data Services, Inc. 4.7company rating

    Cupertino, CA job

    Come work on Amazon Web Services (AWS) EC2 Networking and Outpost hardware team. We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale? If yes, come join us. Key job responsibilities You will be part of a team that solves systemic issues, drives changes back into development and builds mechanisms to scale and efficiently operate our infrastructure at the Edge and Data Center. As a member of the AWS Hardware team, you will work with other subject matter experts in compute, memory, storage technologies to develop and deliver the best customer experience in cloud computing. We aim to hire engineers who will thrive in a fast-paced, collaborative and open environment, who aren't afraid to dive-deep to solve seemingly impossible challenges, who want to build rock solid never-fail, highly-secure hardware at world-class scale and who obsess over customers. A day in the life Your day to day responsibilities will include interfacing with our internal and external customers to understand project requirements and facilitate system development on top of your server design. You will be responsible for solving operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. You will work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale. About the team The team is comprised of both Hardware Design Engineers, System Design Engineers, Software Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. BASIC QUALIFICATIONS- BS degree in EE, CE, or CS - 5+ years of experience with complex server, storage or network server designs - 5+ years of experience developing functional specifications, design verification plans, functional test procedures and operational repair plans - 5+ years of experience with debug and root cause analysis of PCIe, memory, storage subsystems or networking - 3+ years of advanced support experience managing customer escalations to quickly identify root cause and resolve issues in a large scale production environment (data center or similar). - Working with interdisciplinary teams to execute product design from concept to production PREFERRED QUALIFICATIONS- MS degree in EE, CE or CS - Technical background in server design or architecture, specifically having led the development of multiple complete servers - Experience with server technologies: BIOS, BMC, signal integrity, memory, storage, PCIe, thermal - Experience with deploying and operating hardware and applications at scale - Developed monitoring and alerting systems to quickly identify and categorize failures in production environments - Proven results oriented person with a bias for action. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,300/year in our lowest geographic market up to $257,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $143.3k-257.3k yearly 4d ago
  • Applied Scientist III, Amazon AWS Agentic AI, AWS AI Fundamental Research

    Amazon Web Services, Inc. 4.7company rating

    Santa Clara, CA job

    Amazon is looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning background to help build industry-leading technology in generative AI and foundational models. As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in generative AI. Your work will directly impact millions of our customers in the form of products and services that make use of speech, vision and language technology. You will gain hands on experience with Amazon's heterogeneous speech, text, image and structured data sources, and large-scale computing resources to accelerate advances in machine learning and foundation models. More specifically, you will have the opportunity to impact millions of our customers by researching and building innovative solutions using Agentic AI. Agentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge generative AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create groundbreaking technologies. If you're passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you. A day in the life A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning PREFERRED QUALIFICATIONS- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc. - Experience with large scale distributed systems such as Hadoop, Spark etc. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $150.4k-260k yearly 5d ago
  • System Architect

    Nvidia 4.9company rating

    Santa Clara, CA job

    The product development team is seeking an experienced Systems Architect to drive and support our engineering efforts. Our team takes pride in building a wide range of products - GPU PCIe cards, SHIELD consumer devices, Jetson embedded platforms, DRIVE autonomous vehicle technologies, modular data center architectures, and more. In this role, you will have the opportunity to help bring ground-breaking technologies to life. What you will be doing: Interact with NVIDIA customers to ensure that all product features and optionality are clearly understood and implemented as intended Intercept potential escalations and work with engineering team to prioritize and ensure customer satisfaction Work with sales, customer management, applications engineering, and other customer facing teams to ensure alignment and prioritization to meet critical milestones for customer success Foster a mutually beneficial partnership with key customers System architecture Ability to communicate with and direct all team members building any NVIDIA product, including but not limited to, members contributing to PCB design, PCB architecture, system architecture, PCB Layout, Mechanical, Thermal, Chip Arch, product management, product marketing and executive leadership Clearly summarize and inform colleagues of the important aspects of products and systems to gather feedback and share ideas Help teams solve critical design challenges Make informed decisions and own the results NVIDIA roadmap Develop future architectures and provide guidance to software and ASIC teams to influence long term product roadmap Create new initiatives to explore undeveloped features and present their applicability to future products Analyze and summarize tradeoffs of future system architectures, product features, and software functions What we need to see: BS degree or greater in an engineering field & strong EE fundamentals (or equivalent experience) 10+ years hands-on experience with hardware architecture & product development Culture of continuous learning, ongoing process improvement, and a first-principles approach to creative problem-solving Experience in influencing decisions and leading teams in a matrix environment Excellent communication and presentation abilities, including to executive audiences With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology industry's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working with us and our product lines are growing fast in some of the hottest state of the art fields such as Artificial Intelligence, Deep Learning, Autonomous Vehicles, and Robotics. We have a real passion for perfection and for building products that excite the imagination. If you share these values and have the experience and skills to participate, we would love to have you join our team. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 192,000 USD - 304,750 USD for Level 5, and 232,000 USD - 368,000 USD for Level 6. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until July 29, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
    $149k-203k yearly est. 5d ago
  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 2d ago
  • Senior Product Manager - Tech, Ring

    Amazon.com Services LLC 4.7company rating

    Sunnyvale, CA job

    As a Senior Product Manager at RBKS (Ring, Blink, Key, Sidewalk) AI, you will work with a focused team of product managers, engineers, and scientists building and releasing new AI products and features with state of the art models. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of high visibility products that will be used every day. We are looking for entrepreneurial, innovative individuals who thrive on solving challenging problems. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Key job responsibilities - Lead the definition, design, development and launch of AI features that delight customers - Lead the development of the product strategy and vision supported by internal and external analysis - Create buy-in for the product vision both internally and with key external partners - Define creative, high quality, simple product roadmaps based on product strategy and vision - Work closely and collaboratively with design and product teams from partner organizations - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load - Work closely with software engineering teams to deliver features to market - Launch products to market by working with Marketing, public relations team, Sales, Finance and Operation teams - Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals BASIC QUALIFICATIONS- 5+ years of end to end product delivery experience - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning PREFERRED QUALIFICATIONS- MBA - Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools - Experience working with Applied Science teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $136.1k-235.2k yearly 4d ago
  • Data Center Controls Engineer, Texas

    Amazon Data Services, Inc. 4.7company rating

    Dallas, TX job

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the AWS Controls Team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. The ideal candidate will possess a construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business. This role requires valid driver's license and travel domestically and internationally at least 25% of the time. Key job responsibilities • Travel up to 50%, primarily within Texas. • Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers. • Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications. • Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings. • Develop controls bill of material (BOM). • Manage multiple stakeholder deliverables, requirements and navigate difficult situations. • Work under tight project timelines. • Financially manage both construction and service contracts. • Act in a project sponsor/lead capacity. • Provide vendor management. • Develop scope of work for site improvement projects. • Provide technical assistance and support to internal customers during life cycle of the data center. • Perform controls root cause analysis for service of controls for AWS data centers. • Schedule and supervise Quarterly maintenance for BMS and EPMS. • Review controls sequence of operation and provide feedback to design. • Participate in a global on-call schedule. • Grow in technical ability by learning a multitude of different automation platforms. • Develop building automation controls drawings and wiring diagrams. • Size controls valves and damper actuators and select controls devices. • Develop and modify control logic programming. • Develop and modify graphical user interface. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. #DCCD_AMER BASIC QUALIFICATIONS- 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. - 5+ years of experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.). PREFERRED QUALIFICATIONS- MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation) - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures. - Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations. - Experience designing data centers or critical MEP infrastructure - Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP). - Prior AWS/Amazon experience - 4+ Yr. Military Service Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $98.7k-210.8k yearly 3d ago
  • Personnel Security Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $73k-103k yearly est. 3d ago
  • Facilities Specialist

    Comrise 4.3company rating

    Los Angeles, CA job

    Responsibilities: ・Conduct daily routine facility walk-throughs (building and grounds) to ensure a safe, clean, and functional work environment and identify maintenance or safety issues and report findings promptly. ・Ensure the facility remains organized and presentable in accordance with company standards and in compliance with regulatory requirements. ・Communicate regularly with the company operations team to ensure all issues are properly escalated and resolved. ・Coordinate and monitor facility maintenance work, including electrical, plumbing HVAC, and general repairs. Ensure timely, high-quality service delivery and comply with regulatory requirements. ・Perform maintenance tasks such as replacing light bulbs, fixing locks, assembling furniture, or troubleshooting simple equipment issues. ・Recommend maintenance improvements, facility upgrades, and design modifications as needed. ・Assist with planning, bidding, and scheduling vendors for facilities installations and repairs. ・Submit work orders and contracts to legal, finance and relevant teams for review and approval. ・Conduct and document annual building, fire and safety inspections, working with building management, vendors, city officials and local fire departments. ・Verify completion and quality of work before signing off and submit invoices to AP for payment. ・Maintain accurate facility records, including invoices, service logs, and inspection reports. ・Provide on-site support for special projects, office moves, or workplace setups as needed. ・Perform other facility-related tasks as assigned. Qualification: ・5+ years of facilities specialist experience ・Great verbal and written communication skills ・Good organizational skills ・BS/BA in facility management, engineering, or related field preferred ・FMP Certified is a plus.
    $35k-59k yearly est. 3d ago
  • Field Application Engineer

    Nexus Semiconductor Recruitment 3.9company rating

    San Jose, CA job

    This is a well-established power technology company with a strong presence across the United States and a workforce of more than 1,000 employees nationwide. For decades, the organization has been a leader in developing advanced power solutions that enable innovation in industries such as computing, telecommunications, aerospace, defense, automotive, and industrial systems. The company is known for its deep technical expertise in high-performance power electronics, delivering products and solutions that address demanding requirements for efficiency, density, and reliability. With a strong commitment to research and engineering excellence, the organization invests heavily in innovation and collaborates closely with customers to solve complex power system challenges. Job Summary Senior Field Applications Engineer to support advanced power solutions across a variety of market opportunities. This role involves working closely with business development and customer service teams to provide pre- and post-sales support, including product selection, installation assistance, and system troubleshooting. The ideal candidate will enjoy customer-facing responsibilities and technical problem-solving in a dynamic environment. Key Responsibilities Provide technical expertise on power architectures and solutions to both technical and business stakeholders. Collaborate with business development teams to support both direct and channel sales opportunities. Capture technical requirements for customer systems and serve as a liaison with internal engineering teams. Support the sales cycle by establishing and maintaining strong customer relationships. Conduct schematic reviews, product evaluations, and technical seminars. Respond to incoming technical inquiries via phone and email. Deliver product training to sales representatives and partners. Travel 30-50% to engage with customers and support field activities. Preferred Qualifications & Skills Bachelor's degree in electrical engineering or related field. 5-7+ years of experience in power electronics applications engineering, power supply design, or similar roles Strong background in analog design principles. Hands-on electronics technician skills. Excellent verbal and written communication abilities. Ability to work independently and in cross-functional teams. Equal Opportunity Employer This company is committed to fostering an inclusive and diverse workplace, prohibiting discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other legally protected status.
    $109k-154k yearly est. 2d ago
  • Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)

    Comrise 4.3company rating

    Hayward, CA job

    Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed) Term: Full time and Permanent Working hours: 5am - 2pm (Weekend need to be available) Pay Ranges: $21.00/hr to $22.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success. Key Responsibilities: Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries. Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide. Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction. Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems. Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting. Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition. Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities. Qualifications & Skills: HS diploma or equivalent required; associate or bachelor's degree is a plus. Proven experience in a dispatch, logistics, or fleet coordination role. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.
    $21-22 hourly 5d ago

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