What you'll do
In a few words…
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…
As the Associate Rx Customer Service Specialist, you will serve at the front line of all incoming and outgoing communication (calls, emails, and faxes) with pharmacies, beneficiaries, and prescribers. You will use Rx Platform and other resources as necessary to resolve caller's needs.
The fundamentals for the job…
Manage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.
Provide service-level standards set by CMS or by client; 80% of calls should fall within service level, less than 5% abandon rate and speed to answer should be less than 30 seconds.
Rejection support, including overrides.
Provide Coverage Determination status to clients including exceptions and appeals.
Administrative PAs- Document PA request inquiries, issues, status, and resolution in accordance with federal and department and company policies and guidelines.
Answer questions and recommend corrective services to address customer complaints, payment status, manual reversal requests, benefit and eligibility support, provider portal support and response to price appeals.
Report identified issues to the appropriate department, for investigation and correction, following the established procedure.
What we expect of you
The bold requirements…
Associate's Degree in Pharmacy Technician (in lieu of a degree, equivalent, relevant work experience may be considered).
1+ years of experience working in a Pharmacy or Member Services Call Center, Retail or Hospital Pharmacy Setting.
Excellent oral and written communication skills, bilingual fluency in Spanish and English is required.
To work remotely, must have a stable, secure, and efficient internet connection. Dedicated workspace observing HIPAA and PHI protocols.
Must be available to work 40 hours per week, Monday through Sunday-including holidays-with flexibility to work any 8-hour shift within our standard business hours of 8:00 AM to 8:00 PM AST.
Nice to haves…
Active Pharmacy Technician License is preferred.
Experience in PBM, Medicare Part D, Commercial/Employer Plans, Insurance, Pharmacy, and / or healthcare.
Physical requirements…
Must be able to access and navigate each department at the organization's facilities.
Sedentary work that primarily involves sitting/standing.
At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca's workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Applicant must be a United States' citizen. Abarca Health LLC does not sponsor employment visas at this time”
The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It's simply meant to give readers an idea of what the role entails.
#LI-TA1 #LI-HYBRID
$20k-26k yearly est. Auto-Apply 26d ago
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Work From Home Commission Sales Lead Generation Representative
Insurance Protection Specialists
Work from home job in San Juan, PR
Insurance Protection Specialists
is dedicated to providing financial solutions to meet the needs and goals of ourclients. Our clients are happily satisfied knowing that their agent is devoted to providing them with professional service and education to make an informed decision for protecting their family's insurable risk and financial interest.
An
InsuranceProtection Specialists
agent receives access to various marketing and lead generation services. These programs provide agents the means to get in front of qualified clients that are seeking the financial products to meet their specific obligations. Insurance Protection Specialists provides a diverse portfolio of insurance companies for agents to meet the needs of their clients.
Job Description
We are currently looking for talented individuals to serve in the capacity of a Lead Generation Representative. This opportunity accommodates various schedules so flexibility and prior experience in telemarketing for lead generation is a must.
Work days are US, Monday - Friday, work shift hour sessions are between 10AM to 10PM EDT, some Saturday's as needed. You will be working out of your home office, so you won't have a commute or spend too much of your life sitting in traffic. We provide the calling scripts, auto-dialer, numbers to be called, and all business is done online. The Lead Generation Representative basically just takes cold calls that are incoming into our call queue to develop into leads.
View the YouTube Video to learn more about what we do:
*********************************************************
Interested individuals MUST HAVE:
• Excellent English skills, both written and spoken.
• DSL or Cable internet access with a Computer Headset.
• XLite 5 Softphone, free download available at
(************************************************ Or
Zoiper Softphone Classic version, free download available at
(**********************************
• Impressive customer support, communication, and technical skills.
If you're not able to utilize the X-Lite 5 or Zoiper Classic softphone we will not be able to work with you.
Interested individuals must forward an audio recording giving a brief introduction of your experiences and qualifications. If you do not do this we will not consider you for this opportunity. Audio recording must be emailed in mp3 format or wav.
Visit the following link *************************************************** and submit your results for the application process. (You may have to open the link in a new web browsing window).
All selected applicants are required to do a 2 hour skill assessment to see if you have the skill set to deliver on the results required for this position. Eligibility for being hired is based upon successful completion of the skill assessment.
Thank you for your interest and we look forward to talking with you.
Insurance Protection Specialists
**************************************
Qualifications
Lead Generation, Cold Calling, Telemarketing, Appointment Setting
Additional Information
$31k-43k yearly est. 60d+ ago
CDQI Nurse Specialist - Part Time - Remote
Datavant
Work from home job in San Juan, PR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**What We're Looking For:**
As a Clinical Documentation Quality Improvement (CDQI) Specialist, you will play a pivotal role in elevating the impact of our medical record documentation. You will conduct daily evaluations and engage in direct communication with providers to enhance documentation clarity, completeness, and overall medical record quality. By ensuring accurate and comprehensive physician documentation, you will be at the forefront of influencing the precision of code assignment, making a tangible difference in the accuracy of healthcare data. Join us in this critical role where your efforts will have a direct and meaningful impact on the quality and effectiveness of patient care.
**What You Will Do:**
+ Conduct timely, accurate, and complete documentation reviews for selected inpatient records, addressing inadequate or conflicting documentation.
+ Collaborate with physicians and caregivers to ensure appropriate reimbursement and clinical severity for DRG-based payer patients.
+ Demonstrate understanding of complications, co-morbidities, severity of illness, risk of mortality, case mix index, secondary diagnoses, and procedure impact on DRG.
+ Improve coding specificity by educating physicians and caregivers on the importance of clear documentation throughout a patient's stay.
+ Follow AHA guidelines and coding clinics for accurate coding and required documentation to ensure compliance.
+ Query physicians regarding missing, unclear, or conflicting health record documentation to obtain necessary details.
+ Maintain daily production logs for evaluation, tracking cases reviewed, queries placed/responded, etc.
+ Perform follow-up reviews to confirm recorded points of clarification in the patient's medical record.
+ Ensure confidentiality of all files, documents, and records.
+ Meet or exceed production and quality metrics.
**What You Need to Succeed:**
+ 3+ years of CDI experience
+ 3+ years of clinical experience in an academic medical center
+ Registered Nurse license, Bachelor's degree in Nursing
+ CCDS or CDIP certification required
+ Must pass a CDI skills competency assessment
+ Must be able to accommodate a min of 15 hours per week
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$40-$47 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$34k-39k yearly est. 50d ago
Global Employment Tax Leader
GE Aerospace 4.8
Work from home job in San Juan, PR
We are seeking an experienced and strategic Employment Tax Leader to drive the global employment tax agenda for our organization. This role requires a dynamic professional with deep technical knowledge across employment, mobility, equity awards, bonus compensation and international tax, coupled with the ability to engage and influence across multiple functions and geographies. The successful candidate will lead employment tax strategy and compliance, deliver operational excellence, partner with specialist third parties and represent the company in policy and regulatory matters.
**Job Description**
**Essential Responsibilities:**
+ Define and implement the global employment tax strategy, ensuring alignment with evolving business models, legislation, risk appetite, and technology developments. Lead employment tax aspects of corporate transactions, including business separations, reorganizations, and expansions.
+ Oversee compliance and reporting for employment tax obligations across multiple jurisdictions, including Americas, EMEA, and APAC
+ Partner with Payroll, HR, Compensation, Benefits, Corporate Tax, Legal, and Finance to ensure cohesive execution of employment tax policies.
+ Manage International, US Federal and US state employment tax audits, resolve disputes with tax authorities, and address post-filing notice inquiries.
+ Act as a trusted advisor to internal stakeholders, including Boards of Directors, senior leadership, and global enabling functions.
+ Partner with local Payroll Leaders to provide guidance, coaching and support on employment tax matters.
+ Drive employment tax considerations into HR, pension, sourcing, and compensation processes.
+ Develop critical relationships with employment tax service providers and manage these vendors to ensure performance and value delivery.
+ Innovate through the use of technology, including AI, to enhance compliance, efficiency, and data insight.
+ Represent the organization in external regulatory, legal and tax forum
+ Monitor and influence changes in employment tax legislation and policy that impact the business.
**Qualifications/ Requirements:**
+ Bachelor's degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience)
+ Minimum of five years of experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience.
+ Proven experience leading employment tax strategy and operations for large, multinational organizations..
+ Deep understanding of tax risk, compliance frameworks, and global payroll operations.
**Desired Characteristics:**
+ Tax Advisor or equivalent qualification preferred.
+ Minimum of ten year experience in employment, mobility, and international tax, with a mix of in-house and accounting or law firm experience.
+ Experience with multijurisdictional withholding, reciprocal jurisdictions, and day-counts
+ Track record of managing high-impact projects, including separation and stand-up of complex business entities.
+ Technically adept, with ongoing interest in digital transformation (AI in tax, automation, etc.).
+ Pragmatic and solutions-oriented with strong communication and stakeholder management skills.
+ Proven ability to navigate ambiguity and drive outcomes in complex, cross-functional environments; proven ability to operate successfully across a complex, matrix environment
+ Articulate, adaptable, with excellent inter-personal and cross-cultural skills
+ Skilled in assimilating and interpreting complex concepts and adapting and presenting them to a range of stakeholders
+ Experience influencing at senior levels and across regulatory forums.
+ Strong leadership skills with experience managing teams and third-party providers.
**Pay and Benefits:**
+ The base pay range for this position is $152,300 - 205,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on October 10th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical,emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to aHealth Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling andreferral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matchingcontributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includetuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., isa "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time andfor any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. Thisdocument does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$152.3k-205k yearly 60d+ ago
Head of Payment Operations
Arival Pte Ltd.
Work from home job in San Juan, PR
Position Overview:The role will involve close collaboration with other departments, including Product Operations, Compliance, Legal, to enhance processes and support the launch of new payment products. Additionally, the Head of Payment Operations will establish and maintain robust relationships with foreign and correspondent banking partners.
Key Responsibilities:Oversee and expand the Payments Program to handle a wide range of domestic and international payment systems, including SWIFT, International ACH origination, SEPA, FPS, RTP , and emerging solutions like digital assets.
Provide strategic leadership and guidance to the Payment Operations team, ensuring operational efficiency and excellence.
Lead and manage all aspects of wire and ACH operations, including input, verification, OFAC compliance, travel rules adherence, and issue resolution for returns, repairs, recalls, and service messages.
Develop team capabilities through training, mentorship, and performance evaluations, ensuring a high-performing workforce.
Address internal and external inquiries related to payment processing, ensuring timely and effective resolutions.
Direct the preparation, coordination, and processing of ACH, domestic/international, and FX wire operations.
Oversee investigations related to domestic, international, and FX wire discrepancies, ensuring full regulatory compliance.
Act as the primary point of communication for internal and external stakeholders regarding payment processing matters.
Stay current with applicable laws, regulations, and industry standards, adapting policies and operations as required.
Provide cross-functional backup support within the team when needed.
Qualifications:Minimum of 5 years of experience in payments operations, financial messaging, or treasury services, with a focus on cross-border payments and SWIFT connectivity.
Experience working in fintech, small startups, or BaaS (Banking as a Service) companies.
Deep expertise in SWIFT infrastructure, messaging standards, and security protocols.
Comprehensive understanding of ISO messaging standards (ISO 8583, ISO 15022, ISO 20022 preferred).
Extensive knowledge of wire transfer and ACH processing (Nacha rules), regulatory compliance, and risk management practices.
Experience integrating digital assets into payment strategies (e.
g.
, cryptocurrencies, stablecoins).
Proven track record of managing large teams and achieving operational excellence in a dynamic environment.
Strong problem-solving, organizational, and communication skills, with a commitment to superior stakeholder service.
What We Offer:Medical & vision insurance Dental insurance 401 (k) with employer match Computer setup of your choice Remote work from anywhere you want Competitive job pay
$45k-98k yearly est. 40d ago
Work at home Data Entry Clerk - Part Time
Towardjobs
Work from home job in San Juan, PR
Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Work from Home & Part-time We are presently looking for on-line support in our work at home Panelist Program. This is a legit opportunity for someone who takes pleasure in sharing point of views concerning products, services and also trends in todays market area. As a Team Member, you will certainly be doing numerous work such as online data entry, performing e-mail response, reviews, studies and also various other online jobs. This work at home work opportunity is extremely rewarding and will certainly help shape the marketplace and affect brand-new products coming to market. In some cases you will even get to see items before the general public and even take part in evaluating them online.
Entry Level Abilities
- Strong outgoing personality with remarkable communication skills and also great work principles.- Data entry and also strong organizational abilities.- Effective listening and analytical abilities, as well as the ability to summarize info as well as offer services.- Experience with computer and have at the very least a typical working degree typing capacity.- You need to be professional and positive and also possess a high degree of self-motivation as well as have the capability to function independently in your job.- Outstanding time management and also administrative abilities with a keen focus to detail.- Other Needs: This is an online work from home position, so you will certainly be required to have the following:- Excellent Operating Entry Level. Personal Pc, less than 4 years old.- Legitimate high-speed net access.- Full-time & Part-time telemarketing position jobs.
APPLY AT : ***********************************************
Apply:
We welcome you to apply if you are the sort of person that is self-motivated and comfortable working on your own at home, appreciate such job as e-mail customer service, data entry and review products, then you are the person we are trying to find.
Data entry agents come from all various backgrounds including, data entry, telemarketing, customer support, sales, clerical, secretary, administrative assistant, receptionist, call facility, part-time, retail.
APPLY AT : ***********************************************
$23k-30k yearly est. Auto-Apply 60d+ ago
Supplier Quality Engineer
Western Digital 4.4
Work from home job in San Juan, PR
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
Looking for qualified energetic person for opportunity within Western Digital Supplier Quality Engineering electronic component team. This job will allow the candidate to build relationships with internal and external customers, team members, design engineers, and commodity business management.
+ Develop in a technical environment addressing component manufacturing, reliability, and quality issues impacting WDC business
+ Perform supplier Quality on process and products
+ Provide technical assistance to other engineers and team
**Qualifications**
**REQUIRED:**
+ Bachelor's degree in **Electrical Engineering or Physics**
+ Data Analytics knowledge. Develop data pipelines, ensure data quality, and collaborate with senior engineers on technical solutions
+ Willing to travel when job requires
**PREFERRED:**
+ Multiple years (3-7) of experience in electrical component company or electronics industry
+ Experiences with semiconductor manufacturing, semiconductor process engineering, quality engineering, or electrical devices/ICs design engineering
+ Failure analysis for electrical devices, semiconductor
+ Attended classes or seminars in semiconductor physics, design, process, or test
**SKILLS:**
+ Analytical skills, problem-solving
+ Experience in data analysis tools such as Power BI, Spotfire, SQL, Python, Tableau, Excel
+ Fluent in communicating in English
+ Collaboration with teams
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 2/7/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application
\#LI-RR1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
$62k-76k yearly est. Easy Apply 26d ago
REMOTE: Sr. Marketing Automation Consultant
Marrina Decisions
Work from home job in Puerto Rico
!
We are looking for a responsible Marketing Enthusiast who is an expert in building programs and managing the systems required to generate consistent inbound lead traffic. The ideal candidate will utilize Marketo or MAP to its fullest potential, employing any and all the features available to load the top of the funnel and must know SFDC integration part as well.
Candidates must be U.S. Citizen or able to work in the US without corporate sponsorship! This is for one of our premium clients and you can get a chance to work with most brilliant and innovative teams . This is a remote position.
Responsibilities:
Great teamwork and ability manage expectations from multiple groups.
Collaborative and hands on best practices of Marketo and SFDC
Must have excellent understanding on Lead Management, Lead Routing, Life-cycle Management
Must have strategic approach considering optimization and scalability in the technologies in Marketing industry
Work with team to review program requirements and identify areas of optimization, update progress on email marketing campaign and programs
Partner with marketing and technical teams to provide data-driven solutions and recommendations in support of critical business needs and goals
Must have experience with managing large sets of data. Maintaining good data health and quality
Maintain pulse of key performance metrics, dashboards and flag leadership when action is required
Manage Lead Quality, Lead Scoring and Lead Routing in Marketo
Assess ad hoc analytic project requests and determine the best approach and team members to support.
Advise marketing operations functions on data requirements necessary to perform desired analysis
Ensure that data findings are appropriately visualized in a way that will resonate with stakeholders and clearly highlight implications
Must Haves:
Must be able to work in a fast paced environment matrixed organization
Program and project management skill is a MUST
3-5 years of Marketo /MAP Experience with 2-3 years of Salesforce Experience
Must be self motivated , passionate about Marketing Automation and enjoys learning and growing
Team player
Hands-on experience with dashboard and reporting. Must be able to create awesome slides for executive review
Lead nurturing and Lead scoring good to have
Marrina Decisions is an Equal Opportunity Employer
Marrina Decisions offers Health Benefits, Paid Vacation, Paid Holidays, Paid Sick Time,Ongoing Training programs and opportunity to learn and grow in this MarTech world.
This role may also be eligible for performance bonuses, and a comprehensive benefits package.
$58k-84k yearly est. 27d ago
System Admin (Puerto Rico) (Hybrid)
RTX
Work from home job in San Antonio, PR
Country:
United States of America Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Collins Aerospace is looking for a Connect Team System Administrator candidate that has a strong record of meeting project deadlines and ability to successfully work with cross-functional teams. This candidate will provide system administration for the eQube DaaS platform. Core support is to provide daily support of the eQube user base, primary support for new deployments, and process improvements.
**This is a hybrid position in Puerto Rico with preferred location being Santa Isabel, PR**
What YOU will do:
Provide IT systems administration for the eQube DaaS platform hosted on AWS Linux environment.
Install logging, monitoring and Anti-virus and other software as required to keep the infrastructure in compliance with Collins standards.
Work with Cybersecurity, GT and the ATO office as required to keep the infrastructure in compliance.
Develop and maintain automation scripts to automate the deployment of the eQube DaaS platform and the applications/solutions built using the platform.
Monitor infrastructure health and scaling needs.
Own tickets for infrastructure stability, network issues, scalability.
Working as a team member in a fast-paced technological environment. Use troubleshooting techniques to resolve technical problems of a moderate to high scope and complexity to include the integration of application and operating systems (OS).
Qualifications YOU Must Have:
Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
Must be a U.S. Citizen.
This position requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience
This position is hybrid at a Collins Puerto Rico location.
Systems are operational 24x7 and require work effort beyond standard working hours.
Qualifications We Prefer:
A deep understanding of eQube's functionality, processes, and capabilities, particularly in relation to its integration with Product Lifecycle Management systems like Teamcenter.
Prior Systems Administration experience with a low code/no code integration platform.
The ability to provide end-user support and effectively resolve issues.
Proficiency with eQube, specifically regarding application support and on-going maintenance.
Experience in supporting applications and users in large enterprise setting
Strong analytical and problem-solving skills, with the ability to break down complex problems, identify key issues and develop effective solutions.
Excellent teamwork and collaboration skills
What We Offer:
Some of our competitive benefits packages include:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds
Participation in the Employee Scholar Program (ESP)
Life insurance and disability coverage
Employee Assistance Plan, including up to 8 free counseling sessions
And more!
Learn More & Apply Now!
Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there's no better place to be right now than in digital. If you're an agile thinker who enjoys utilizing modern technology to make big improvements, then you're a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!
* Please consider the following role type definitions as you apply for this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$47k-61k yearly est. Auto-Apply 50d ago
ProFee Audit Specialist PRN- 1,000 Sign on Bonus
Datavant
Work from home job in San Juan, PR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**What We're Looking For:**
As a Profee Auditing Specialist, you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!
********Seeking a profee auditor proficient in multi-specialty including procedure and E/M coding in multiple settings********
**What You Will Do:**
+ Performs Professional Fee coding audits of medical records and abstracts using ICD-10-CM, CPT, HCPCS, and modifiers and appropriate coding references for accurate coding assignment.
+ Provides rich and concise rationale explaining the reasoning behind any identified changes, including specific references, location of documentation, etc
+ Keeps abreast of regulatory changes
+ Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution
+ Provides coder education via the auditing process
+ Function in a professional, efficient and positive manner
+ Adhere to the American Health Information Management Association (AHIMA)'s code of ethics
+ Must be customer-service focused and exhibit professionalism, flexibility, dependability, desire to learn, commitment to excellence and commitment to profession
+ High complexity of work function and decision making
+ Strong organizational, teamwork, and leadership skills
********Seeking a profee auditor proficient in multi-specialty including procedure and E/M coding in multiple settings********
**What You Need to Succeed:**
+ 5+ years of Professional Fee coding and/or auditing
+ CPC (required)
+ CPMA (preferred)
+ Maintain 95% accuracy rate
+ Experience with various software including Epic, Cerner, and other prevalent EMRs
**What We Offer:**
+ Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays
+ Free CEUs every year
+ Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable
+ Equipment: monitor, laptop, mouse, headset, and keyboard
+ Comprehensive training led by a credentialed professional coding manager
+ Exceptional service-style management and mentorship (we're in this together!)
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is: $35 - $45 an Hour
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$35-$45 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$28k-43k yearly est. 49d ago
Market Outlook Executive Leader
GE Aerospace 4.8
Work from home job in San Juan, PR
GE Aerospace is seeking a Market Outlook Executive Leader to join our Commercial Engines and Services Marketing team! As a standalone company, the need for industry insights, outlook, and intelligence is increasingly critical for business and strategy planning purposes. As the Market Outlook Executive Leader, you will lead a global team of data driven analysts and regional market experts to deliver monthly economic and industry analytics, support strategy development and long-term forecasting, as well as provide key insights to business leadership.
**Key Responsibilities/ More specifically, you will:**
+ Develop and deliver high-quality quarterly demand forecasts, monthly updates and insights incorporating evolving external industry dynamics.
+ Define and calculate key indicators of passenger air travel, cargo demand, fleet dynamics, and aftermarket trends, leveraging market intelligence and competitive insights to identify actionable opportunities.
+ Apply FLIGHT DECK methodologies to simplify, standardize, and sustain forecasting workflows, improving efficiency and reliability.
+ Partner with sales and product line to align forecasts with business strategy and campaign goals.
+ Present results and business impact to leadership, ensuring alignment through regular operating cadences and clear, actionable communication.
+ Prioritize resources and foster a high-performing, motivated team environment capable of delivering under pressure, navigating complex challenges and delivering impactful results.
+ Enable informed decision-making for next gen narrowbody efforts and broader CES programs through enhanced market analysis and positioning.
+ Streamline forecasting processes to meet increased demands and complexity while maintaining quality outputs.
+ Evaluate the current modeling infrastructure to determine opportunities for enhancement and simplification.
+ Drive collaboration and alignment across teams and leadership to ensure forecasting and intelligence supports broader business strategy.
+ Position the organization as a thought leader in demand forecasting and strategic planning within the aerospace industry.
**Minimum Qualifications:**
+ **Education Requirement** : A bachelor's degree from an accredited university or college, preferably in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study
+ **Experience Requirement** : Minimum of 8 years of working experience in a marketing, commercial, data analysis, financial, or economics-based role
+ **Location & Travel Requirement** : Our preferred work location for this role is Cincinnati, Ohio. However, should a candidate require a remote working arrangement, the hiring team can be flexible to accommodate a working arrangement from anywhere in the U.S. as long as the candidate agrees to work Eastern Standard Time (EST) and is open to travel up to 30% (domestic US and International)
Work Authorization Requirement: GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening
**Desired Qualifications:**
+ Master's or PhD degree in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study preferred
+ Deep economics expertise with a robust understanding of the aerospace industry and the drivers that can affect our business financials
+ Proven experience creating economic models and forecasts
+ Well established organizational skills, with the ability to manage multiple high priority projects in a time-sensitive, high-pressure environment
+ Strong analytical and quantitative skills with the ability to break down data into actional, concise insights to drive informed decision making
+ Influential, thought-provoking leader with the ability to communicate effectively with senior and c-suite leaders
+ Leverages market intelligence and competitive information to understand overall market conditions, find correlations, and proactively see around corners to translate signals into timely insights/action
+ Self-educates to maintain up-to-date knowledge of the global economy, aviation industry, competitor insights, and consumer trends
+ Utilizes lean toolset to simplify, standardize, and sustain operational processes for delivering data and insights
+ Prior people leadership experience
+ Acts as a role model of our GE Leadership Behaviors
The salary range for this position is $180,000 - $265,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$70k-89k yearly est. 46d ago
Credentialing Professional - Variable Staffing Pool
Centerwell
Work from home job in San Juan, PR
**Become a part of our caring community and help us put health first** The Credentialing Professional obtains and reviews documentation to determine status in a health plan. The Credentialing Professional work assignments are often straightforward and of moderate complexity.
The Credentialing Professional reviews the applicant's education, training, clinical privileges, experience, licensure, accreditation, certifications, professional liability insurance, malpractice history and professional competence. Reviews the information and documentation collected, as well as verification that the information is accurate and complete. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
Equal work will be in the Facility Licensing Area. Responsible for assisting with initial, renewal, relocation and termination applications for AHCA, CLIA, Biomedical, HCCE applications. Will assist with Level 2 prints and license and certification verifications and expirables.
****** **Temporary role; 4 month duration is estimated.**
**Use your skills to make an impact**
**Required Qualifications:**
+ Associate's degree or related experience
+ A minimum of two years of credentialing experience in healthcare
+ Ability to learn credentialing software; ability to complete reporting
+ Ability to prioritize workload to ensure deadlines are met
+ Excellent written and oral communication skills required.
+ Excellent PC skills (including MS Word, Excel and Access) required.
**Preferred Qualifications**
+ Bachelor degree in Business, Health Administration, Accounting or related field required.
+ Familiar with CAQH
+ Bilingual; English & Spanish
+ Experience in managed care or health care administration desired
**Additional Information**
+ **Temporary role; 4 month duration is estimated.**
+ Remote Role
+ Standard working hours required; 8:00 am - 5:00 pm; Central or Eastern Time Zones
**Work at Home Statement**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
+ Satellite, cellular and microwave connection can be used only if approved by leadership.
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
Application Deadline: 01-02-2026
**About us**
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 28d ago
Field Service Specialist III
Copeland 3.9
Work from home job in San Juan, PR
**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**Job Description**
The Field Service Specialist III is a senior technical expert and field leader responsible for advanced commissioning, integration, and mentoring within Copeland Professional Field Services. This individual functions as a subject matter expert on refrigeration, CO₂ systems, HVAC controls, and complex system architectures. They lead on-site efforts, coach other specialists, and represent Copeland with high-profile customers and large-scale rollouts. Field work will be required with extensive overnight travel. The Field Services Specialist III is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.
**AS A FIELD SERVICE SPECIALIST III, YOU WILL: **
+ Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
+ Create control programs and logic sequences from detailed specifications or Sequences of Operations.
+ Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
+ Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
+ Execute and oversee new store commissioning and remodel commissioning projects.
+ Identify and qualify contractors to support field, project, and commissioning services.
+ Mentor and train junior field specialists to build team capability and consistency.
+ Serve as the primary technical point of contact for major customers and large commissioning projects.
+ Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
+ Document, report, and communicate findings clearly to project and leadership teams.
**REQUIRED EDUCATION, EXPERIENCE, & SKILLS:**
+ 7+ years of experience in refrigeration controls, field commissioning, or system integration.
+ Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control.
+ Demonstrated expertise in controller programming and network integration.
+ Proven leadership and mentoring ability in field environments.
+ Strong customer communication and organizational skills.
+ Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
+ Ability to manage multiple high-impact projects and provide strategic field insights.
+ Ability to travel up to 85-90%.
+ Legal work authorization in the United States - Sponsorship will not be provided for this role
**Remote Work Arrangement:** ** **
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively **.**
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is **$100,000-$120,000** **annually** , commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
**Working Conditions:** ** **
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
\#LI-KP1 #LI-Remote
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Work Authorization**
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$25k-36k yearly est. 54d ago
District Manager
Disclosure, Consent, Acknowledgment and Agreement
Work from home job in Carolina, PR
District Manager - (25005372) Description GENERAL PURPOSE:Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives.
This includes the administration, tracking and follow-up for all visits.
Ensures all Company standards and best practices are executed with excellence in all assigned locations.
Leverage all available data to understand, problem solve and proactively support business trends.
Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals.
Responsible for recruiting, training and developing store management teams.
ESSENTIAL FUNCTIONS:Great/Exceptional People• Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals.
Collaborate with peers to develop a company-wide talent pipeline.
• Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans.
• Ensures compliance of Ross HR policies and procedures.
• Handles Employee Relations issues, ensuring partnership with HR and LP organizations.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
True Customer Service• Serves as a point of contact for Customer Service issues in the district.
• Responds quickly and effectively to all Customer inquiries.
• Ensures that an excellent level of Customer Service is provided in all assigned locations.
Drive Contribution• Responsible for the management of and continuous monitoring of all actual expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Ensures a safe, accident-free environment for all Customers and Associates.
Maintains compliance to all state, local and federal regulations.
Reduce Shrink• Demonstrates and drives Loss Prevention initiatives and awareness programs.
• Meets Company shrink goals.
Deliver the Treasure/Dealz• Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes.
• Assesses and escalates any inventory level discrepancies.
COMPETENCIES:• Building Effective Teams • Ensures Accountability & Execution• Developing Talent • Manages Conflict• Collaboration • Business Acumen• Leading by Example • Plans, Aligns & PrioritizesQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Excellent verbal and written communication skills• Proficiency with Microsoft Office Suite• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities• High School Degree or equivalent required, bachelor's degree in related field preferred • 5 or more years of retail management or operations experience• Valid Driver's License required• Travel required PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.
However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRIDSUPERVISORY RESPONSIBILITIES:Store ManagersDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer.
We consider individuals for employment or promotion according to their skills, abilities and experience.
We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce.
Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Primary Location: Puerto Rico-Carolina-Carolina-Los Colobos Shopping Center PRWork Locations: Los Colobos Shopping Center PR Ave.
65 De Infanteria, Pr #3 Km 14 Carolina 00987Job: Field LeadershipSchedule: Regular Full-time Job Posting: Nov 21, 2025
$50k-61k yearly est. Auto-Apply 49m ago
Case Review Representative
Oncohealth 3.4
Work from home job in Guaynabo, PR
OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the physical, mental, and financial complexities of cancer through technology enabled services. Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types.
About the Role
The Case Review Representative serves as a one-stop shop and intake of all calls (members and providers). Resolves tier one issues (user resets, provider data management, fax and letter receipt, general questions).
Primary Responsibilities
* Flexible to work rotational shifts inside our office hours from 8:00 a.m. - 8:00 p.m. EST to cover the operational needs of the company. Shifts can range anywhere between Monday - Friday 8:00 am to 8:00 pm EST and Saturdays 8:30 am - 5:00 pm EST (Office hours may change/extend upon operational needs)
* Fax intake and labeling
* Prior authorization creation
* Quality Performance Program Outreach when assigned
* Triage and manage inbound calls, routing case specific calls to an appropriate team member, and resolving tier 1 level issues
* Triage and manage inbound emails from health plan clients, routing case specific emails to an appropriate team member, and resolving tier 1 level issues
* Triage request/claims processing issues to health plans as needed Prior authorization creation
* Quality Performance Program Outreach when assigned
About You
* College degree or relevant experience preferred
* Fully Bilingual (English and Spanish)
* Remote/hybrid work experience preferred
* A minimum of 2 years of administrative experience and/or customer service or relevant educational attainment required
* Must possess the ability to lead and develop a department and staff to achieve organizational goals
* Skills for implementation of systems for program effectiveness and productivity required
* Systems/Tools: MS Office Suite proficient
About the Location
OncoHealth is committed to remote, hybrid or in office work options. Our Team in Puerto Rico reports to the office at least 2 times per month (advance notice provided/mandatory requirement) and can work remotely from home the rest of the days. Employees are welcome to work from the office every day if wanted.
Our Culture
Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation - all with a focused mission of putting patients first!
We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together!
OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.
The Opportunity
The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done - now is the perfect time to talk to us!
Our Current Solutions
Through the use of OncoHealth's utilization management system, OneUM, our customers can use a single e-Prior Authorization portal for all oncology drug request and treatments. Our system improves quality of care, reduces provider abrasion and gives health plans visibility into the total cost of oncology treatment.
OncoHealth offers Oncology Insights Pro, an analytic software solution that enables health plans to use data and analytics to improve oncology programs. Using real world data, our engineers normalize data to create analytic dashboards with drill down compatibilities. The data is the paired with expert guidance providing the strategies an insight needed to keep up with the continuing evolving cancer treatment landscape.
OncoHealth offers Pharmacy Consulting services to health plans and pharmaceutical companies. New cancer treatments are entering the market at an unrelenting pace. Since 2018, the FDA approved 121 new cancer applications including 49 novel cancer drug entities. Our Board-Certified Oncology Pharmacologists can help health plans update drug policies, offer utilization management and formulary advice, and development training for staff.
OncoHealth's latest offering is Iris, a digital telehealth platform that delivers personalized, oncology-specific support to navigate the physical symptoms and emotional challenges caused by cancer and cancer treatment. Powered by technology, staffed 24X7, and delivered with empathy, Iris allows patients to connect with trained oncology experts and receive personalized, oncology-specific telehealth support.
$20k-25k yearly est. 21d ago
Global Safety Engineer - Contractor and Distributed Workforce
GE Aerospace 4.8
Work from home job in San Juan, PR
The GE Aerospace Contractor and Distributed Workforce Safety Leader will work with operations teams to implement world class contractor safety and distributed workforce EHS Programs. The successful candidate will partner with GE Aerospace business unit teams to implement new risk reduction strategies and drive continuous improvement to achieve a reduction in the frequency and severity of EHS events. This role shall serve as the GE Aerospace subject matter expert for contractor safety, distributed workforce, and related EHS programs & requirements.
**Job Description**
**Roles and Responsibilities**
+ Partner with business operations teams to improve and develop GE Aerospace business-specific expectations, tools, resources, & programs for Contractor Safety and Distributed Workforce.
+ Assist GE Aerospace business units in the deployment of new EHS expectations, tools, resources, & programs.
+ Own related EHS programs, which may include fall protection, aerial lifts, confined space, hot work, excavation, and line breaking, but may vary based on business needs.
+ Act as project leader to evaluate the existing contractor prequalification platform and potential transition to a next generation platform. Serve as business contractor safety pre-qualification subject matter expert.
+ Partner with GE Aerospace Global Facilities team to support capital projects & project services.
+ Conduct periodic GE Aerospace facility and customer inspections.
+ Lead & participate in program and regulatory compliance audits.
+ Assist with event investigations & partner with business operations teams to identify root causes & corrective actions for contractor safety & distributed workforce EHS events.
+ Travel to GE Aerospace and customer facilities to evaluate risk, assist with event investigations, & assist with program deployment.
+ Develop, deliver, & deploy EHS training materials on Contractor Safety, Distributed Workforce Safety, and other EHS disciplines.
+ Develop and track program KPIs & scorecards, report progress to senior leadership, and develop plans to correct performance when KPIs are off plan.
+ Lead field trials & evaluations of contractor safety & distributed worker technology such as digital risk assessments & wearable technologies.
+ Perform other EHS-related tasks as assigned.
+ Ability to travel domestically and globally up to 50%
**Minimum Required Qualifications**
+ Bachelor's degree from an accredited university or college
+ Minimum of 5 years of manufacturing/industrial experience in contractor safety management, distributed worker EHS programs, and related EHS programs
**Desired Characteristics and Experiences**
+ Demonstrated experience in safety program implementation, management, & continuous improvement for high-risk programs such as fall protection, aerial lifts, confined space, hot work, excavation, and line breaking.
+ Strong oral/written communication skills & interpersonal/leadership skills
+ Demonstrated ability to analyze and resolve problems
+ Demonstrated ability to lead & manage programs/projects
+ Demonstrated ability to document, plan, market, and execute programs
+ Demonstrated ability to apply lean principles & problem-solving
+ Certified Safety Professional or other professional certifications affiliated with EHS
+ Six Sigma Green Belt
**Pay and Benefits:**
+ The salary range for this position is $ 119,000.00 - 158,000.00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
+ GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$119k-158k yearly 18d ago
Sales Support & Account Management Intern - Energy (Summer 2026)
Wartsila Oyj Abp
Work from home job in Carolina, PR
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride?
We are now looking for a Sales Support & Account Management Intern to join our team working for a better future.
The position is temporary (full-time internship for 8 weeks), and the location is Carolina, Puerto Rico.
This position follows a hybrid work schedule, requiring three days per week in the office.
What You Will Be Doing
You will support our Caribbean sales team in delivering tailored solutions to customers, while gaining hands-on experience in sales strategy, customer engagement, and cross-functional collaboration. This role offers exposure to global operations and the opportunity to learn how deals are structured and executed.
Responsibilities
* Assist in developing and presenting solutions aligned with customer needs.
* Support planning of sales activities and maintain organised customer information.
* Coordinate safety workshops with QEHS, Sales, and customers to promote a Zero Mindset.
* Participate in customer and internal meetings to understand deal-making processes.
* Collect customer feedback and insights to improve our approach.
* Maintain accurate records in the CRM system.
* Provide day-to-day support across sales, field service, and customer support teams.
Required Qualifications
* Currently enrolled in a degree programme in Business, Engineering, Economics, or a related field.
* Strong interpersonal skills and problem-solving mindset.
* Highly organised, proactive, and eager to learn.
* Comfortable with public speaking and team collaboration.
* Fluent in English.
* Willingness to travel and embrace new experiences.
Preferred Qualifications
* Additional language skills (i.e. Spanish)
* Previous experience in customer-facing roles or internships.
* Familiarity with CRM systems and basic sales processes.
Travel Requirements
Some domestic and international travel may be required during the internship period.
Duration
This is a full-time internship for 8 weeks during summer 2026.
Start Date
Anticipated start date: June 1st, 2026.
What We Offer
Practical experience in building and maintaining strong customer relationships.
Insight into sales strategy, account planning, and coordination.
Exposure to global collaboration in delivering energy solutions.
A dynamic, multicultural business environment with real-world challenges.
Last application date: 29/12/2025
Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.
Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview process.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on
$23k-26k yearly est. 15d ago
Antomation Engineer Remote
Pharmeng Technology Americas
Work from home job in Gurabo, PR
Job Description
PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion, and perseverance are nurtured while serving our clients to achieve their unique business goals.
Objectives of this Role:
Drawing up ideas for automated software testing procedures.
Automating software programs and writing automation scripts.
Designing and installing software databases.
Troubleshooting software automation and finalizing system procedures.
Identifying quality issues and creating test reports.
Collaborating with the design team to resolve application problems.
Programming new automation components.
Writing reports and identifying quality issues.
Implementing improvements in existing automation in machine assembly, machining, and inspection.
Developing and implementing maintenance programs for equipment.
Preparing manufacturing documentation.
Coordinating projects.
Assisting in the leadership of meetings with team members and hourly associates.
Using tooling to manage gauge design and drawings.
Skills and Qualifications:
Bachelor's Degree in Engineering
5 + years of experience in automation and control systems for pharmaceutical, biotechnology, and/or any regulated industry such as Chemical, Nuclear, or Oil & Gas.
Experience in the pharmaceutical industry will be an asset.
Experience with Siemens 7 (Siemens PCs 7 Control Center)
SQL Server, Wonderware System Platform, Siemens PLC, Allen Bradley PLC, Staubli Robots, iFix, FTBatch, PlantPAX (Allen Bradley), FTView ME, & FT View SE systems.
Industrial Process Historian (RapidPharma, OSI PI, Rockwell Historian).
Communication protocols (Modbus, DeviceNet, OPC, etc.) over serial, Ethernet and bus technology.
Able to speak fluently and write in English.
Able to work remotely,
$48k-58k yearly est. 21d ago
Representative II, Customer Care Order Placement
Cardinal Health 4.4
Work from home job in San Juan, PR
**SHIFT:** Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule. Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours.
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
The Customer Care Representative operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
+ Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker
+ Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers
+ Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed
+ Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns
+ Consults with Supervisor or Team Lead on complex and unusual problems
+ Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards
+ Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution
+ Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way
+ Explain our products and offerings to our customers to ensure compatible with customer conditions
+ Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process
+ Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**REMOTE DETAILS:** You will work from home, full-time.
_As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._
**Internet requirements include the following:**
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are **_NOT_** acceptable.
+ _If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity._
Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.
Upload speed of (10Mbps - Recommended)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
**WHO WE ARE:** Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future.
**Anticipated hourly range:** $15.75/hr. - $18.50/hr.
**Bonus eligible:** NO
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 11d ago
Record Retriever
Rob Levine Legal Solutions
Work from home job in San Juan, PR
We are hiring for our Records Department. This is an entry-level position in which you must show great attention to detail and possess strong phone and computer skills. The position requires a heavy emphasis on the phone with medical providers, great organizational skills are a must!
We are seeking bilingual (Spanish and English) speakers. The company will provide in-depth training to the right candidates. We are here to help you succeed and will reward you as you grow within our team!
This position is fully remote. Please submit your resume in English.
Responsibilities
Requesting and collecting medical records and bills from health care providers, such as a Physician's office or hospital.
Following up on the request sent weekly. Once received, perform data entry services to place the relevant information in a secure database.
Manage large amounts of incoming and outbound calls. Identify and assess customers' needs to archive satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints and provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution. Follow communication procedures, guidelines, and policies.
Qualifications
Proficiency in Microsoft Office and Adobe
Great grammar and speaking skills
Medical record review experience (preferred)
Strong communication skills with the ability to interpret data
Please send your resume in English
Critical thinking/ problem solving