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Lutheran Social Services Of Wi & Upper Mi jobs - 128 jobs

  • Human Services Professional - In Home Recovery Services

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Lutheran Social Services of Wi & Upper Mi job in Merrill, WI

    🌟 Human Services Professional - In-Home Recovery Services (IHRS) Employer: Lutheran Social Services of WI and Upper MI Shift: Full-time, 1st shift (7 AM - 3 PM) Schedule: Mondays, Tuesdays, Wednesdays, Fridays, and every other weekend Bonus: šŸ’° $1000 Sign-On Bonus (ask a recruiter about payout details!) Hourly Pay: $24.50/hr Differential: +$1.50/hour for evenings & weekends ✨ Why Join Us? $1000 sign-on bonus Evening/weekend pay differential Full benefits package (Medical, Dental, Vision) Short & Long-Term Disability Flexible Spending Accounts Mileage reimbursement Paid Time Off + 10 Paid Holidays 403B retirement contributions Employee Assistance Program Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Service Awards & Recognition šŸ§‘ āš•ļø Role Overview As a Human Services Professional on our IHRS team, you'll support clients with significant mental health concerns enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare. You'll provide medication management support and recovery-focused services in homes, schools, offices, and community settings. This role requires daily travel throughout Marathon County, strong attention to detail, problem-solving skills, and a collaborative spirit. šŸ“‹ Key Responsibilities Provide services aligned with client service plans Deliver medication monitoring (non-prescriber) and education Participate in recovery teams and provide feedback Apply knowledge of counseling, casework, and community resources Maintain accurate documentation and client records Collaborate with supervisors, peers, and service teams Attend staff development programs and professional seminars Testify at legal proceedings when required Work flexible schedules based on client needs šŸŽ“ Qualifications Education: Bachelor's degree in a relevant human services field Licenses: Valid driver's license, automobile insurance, and reliable transportation Travel: Daily local travel throughout Wausau area Background: Satisfactory criminal and caregiver background check, driving record per LSS Driver Safety Procedure šŸŒ About Us Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer committed to supporting individuals with mental health needs and empowering recovery in the community. šŸ‘‰ Ready to make a difference? Apply today and ask a recruiter about the $1000 sign-on bonus and payout details! Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
    $24.5 hourly 14d ago
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  • Human Services Professional - Interactions and Skill Building Program

    Lutheran Social Services of Wisconsin and Upper Michigan 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan job in Eau Claire, WI or remote

    LSS of WI and Upper MI is seeking a Human Service Professional to join our Interactions and skill building team! This is a part-time, benefits eligible role. This is a 32 hour per week role, taking place Thursday - Sunday. Interactions provides supervised visitation for children in out of home placement in our office, clients home, or out in the community. The position also provides parent education as needed. The role requires flexibility to include evening hours based on the needs of the families. The role does require working in the Eau Claire Community and the surrounding counties but will have the ability to work remotely for documentation and administrative tasks. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee: Individual and/or Family Psychoeducation (e.g. mental health, substance use, parenting) Participation on recovery teams. (provide feedback around service delivery and progress) AGENCY REQUIREMENTS (Required of all employees): Must comply with applicable service regulations as well as agency and departmental policies and procedures. Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity. Must support the Mission, Vision and Values of the Agency. Represent LSS internally and externally as a servant leader in thought, words and actions. DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of counseling and casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Coordinate services per the service plan. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Attend client/recovery team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below). Bachelor's degree in relevant area of human services is required. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee. CERTIFICATES, LICENSES, REGISTRATIONS: The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to read, write, analyze and interpret to complete required documentation by established timeframes. Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided. Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. Ability to utilize efficiently an electronic health record(s) for documentation of direct services. Must be able to work on computer and utilize computer applications and programs to effectively complete the job. Ability to work within a variety of ever-changing software packages and computer systems. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community. The employee must react appropriately in times of crisis that may include verbal aggression. The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business. The noise level in the work environment is usually moderate. TRAVEL: Daily travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
    $49k-96k yearly est. 60d+ ago
  • Help Desk Support Specialist

    Lutheran Social Services of Wi & Up Mi 3.7company rating

    Lutheran Social Services of Wi & Up Mi job in Milwaukee, WI

    Job Description Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers (**********************) and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
    $20-22 hourly 21d ago
  • Care Coordinator - Children's Long-term Support Waiver Program - Walworth County

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Elkhorn, WI or remote

    Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program Walworth County, WI Full-Time | M-F, First Shift | Hybrid Work Option Make a difference in the lives of children and families! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care. What You'll Do * Assess children's functional abilities using approved tools * Develop and implement individualized service plans with families and providers * Facilitate team meetings and coordinate services based on family-centered goals * Maintain accurate documentation and meet all regulatory timelines * Collaborate with internal teams and external agencies to support families * ļø Testify in legal proceedings when required * Communicate clearly with families, providers, and team members * Participate in staff development, training, and supervision Perks & Benefits * Medical, Dental & Vision Insurance * Flex Spending (Health & Dependent Care) * Mileage Reimbursement * ļø Paid Time Off + 10 Paid Holidays * 403B Retirement Contribution * Calm Wellness App - Premium Access * Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support * Early Earned Wage Access (UKG Wallet) * ļø Employee Assistance Program * Service Awards & Recognition * Remote Work Perks: Up to 2 days/week from home Qualifications * Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.) * Minimum 1 year of experience working with children and/or youth with disabilities * Bilingual fluency in Spanish is preferred but not required * Proficient in computer systems and electronic health records * Strong interpersonal and organizational skills * Valid driver's license and reliable transportation (MVR check required) Work Environment * Community-based with daily travel required * Moderate noise level; occasional exposure to outdoor conditions * Flexibility to meet family needs, including crisis response Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $35k-41k yearly est. 60d+ ago
  • Care Coordinator - Forensics

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Green Bay, WI

    About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: * Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. * Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. * Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. * Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities * Conduct assessments of client needs using required tools (e.g., functional screen). * Develop and implement individualized service plans with clients, families, and providers. * Coordinate and authorize services according to service plans. * Provide trauma-informed, evidence-based direct services. * Maintain accurate documentation and electronic client records. * Testify at legal proceedings and prepare court documents as required. * Facilitate person- and family-centered team meetings. * Collaborate with community resources, treatment teams, and supervisors to determine interventions. * Participate in staff development, supervision, and professional seminars. * Meet productivity expectations and agency standards. * Travel daily to community locations; occasional overnight travel may be required. Qualifications * Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). * Experience: Prior experience in human services preferred. * Licenses/Certifications: * Valid driver's license and reliable transportation. * Satisfactory driving record per LSS Driver Safety Procedure. * Ability to meet LSS auto insurance requirements. Skills & Competencies * Strong communication and documentation skills. * Knowledge of casework principles, human behavior, and social problems. * Ability to work collaboratively with diverse teams and clients. * Proficiency with electronic health records and computer applications. * Crisis response skills and ability to work in varied community environments. Benefits & Perks * Medical, Dental, and Vision Insurance * Flexible Spending Accounts (Dependent & Health Care) * Mileage Reimbursement * Paid Time Off + 10 Paid Holidays * 403B Retirement Plan with company contribution * Employee Assistance Program * Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
    $38k-51k yearly est. 42d ago
  • Service Facilitator (Trempealeau County CCS)

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Lutheran Social Services of Wi & Upper Mi job in Sparta, WI

    Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).
    $24.2-27.2 hourly 14d ago
  • Building Maintenance Technician

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Waukesha, WI

    Building Maintenance Technician Racine, WI / Lake Geneva, WI | Full-Time | 7 AM - 5 PM, Monday through Thursday | Rotating On-Call $24-$26/hour | Comprehensive Benefits | Immediate Opening Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team. This role supports our HUD apartment buildings, office locations, and program sites throughout the southeast Wisconsin serving buildings in Racine and Lake Geneva. Key Responsibilities: * Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more * Conduct preventative maintenance on boilers, water heaters, and mechanical systems * Maintain property appearance, landscaping, and snow removal * Respond to emergency maintenance calls (rotating on-call schedule) * Ensure compliance with HUD, WHEDA, REAC, and local codes * Monitor vendor work and maintain accurate documentation * Assist with unit turnovers, equipment setup, and facility inspections Qualifications: * High school diploma or GED preferred * 2+ years of experience in building and grounds maintenance * Knowledge of building systems, tools, and safety procedures * Ability to read blueprints and perform heavy manual labor * Valid driver's license and reliable transportation (MVR check required) Benefits: * Public Service Loan Forgiveness (PSLF) eligibility * Medical, Dental, and Vision Insurance * Flexible Spending Accounts (Health & Dependent Care) * Mileage reimbursement * Paid Time Off + 10 Paid Holidays * 403(b) Retirement Plan with contribution option * Annual raises prioritized * Calm Wellness App - Premium Access * Early Earned Wage Access via UKG Wallet * Employee Assistance Program * Service Awards & Recognition ļø Work Environment: * Indoor/outdoor settings with exposure to weather and household allergens * Occasional lifting/moving up to 100 lbs * Travel to multiple LSS sites as needed Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE). If you're a motivated maintenance professional who values service and community, we'd love to hear from you. Apply now and help us build stronger communities-one repair at a time.
    $24-26 hourly 60d+ ago
  • Substance Use Disorder Counselor

    Lutheran Social Services of Wisconsin and Upper Michigan 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan job in Oconomowoc, WI

    Are you looking to make a profound impact on the lives of others? Do you enjoy empowering clients to reach their recovery goals and achieve sobriety? We are happy to introduce our brand new Substance Use Disorder treatment facility in Oconomowoc! Lutheran Social Services of WI and Upper MI is currently recruiting for a Substance Use Disorder Counselor for a new addictions recovery program in Oconomowoc, WI. LSS Recovery Center Oconomowoc provides up to 30 beds for adult women in need of Medically Monitored Treatment and Transitional Residential Treatment. Services are gender specific and trauma informed. This is a full-time, benefit eligible role with hours on Monday-Friday from 8 AM - 5 PM. SAC-IT- $22.75 per hour SAC- $26 per hour CSAC- $28 per hour Ć°ĀŸĀ•Ā˜ Position Details Schedule: Full-time, Monday-Friday, 8:00 AM-5:00 PM Location: Oconomowoc, Wisconsin Credential Requirement: Valid SAC-IT, SAC, or CSAC license from the Wisconsin Department of Safety and Professional Services Compensation: Based on licensure level Supervision: Reports to program and clinical supervisor Ć°ĀŸĀ”Ā Key Responsibilities Deliver addiction counseling and case management in residential, outpatient, or community settings Conduct assessments, diagnostics, screenings, and referrals using tools like UPC, ASAM, and DSM/ICD-10 (with supervision as needed) Support clients with employment services and life skills development Facilitate individual and group sessions with thoughtful planning and coordination Maintain timely and accurate documentation in compliance with agency, state, and federal standards Collaborate with internal teams and external partners to ensure seamless care Participate in outreach, education, and staff development opportunities Serve as a positive role model and advocate for client success Ć°ĀŸĀŽĀ Perks & Benefits Public Service Loan Forgiveness (PSLF): Eligible through LSS's nonprofit status Licensure Support: Reimbursement for exam and renewal fees after one year of employment Free Clinical Supervision: Robust support for licensure and professional growth Training & CEUs: Access to internal and external training opportunities Work-Life Balance: Flexible scheduling and generous time-off policies Comprehensive Benefits: 10 paid holidays (including MLK Jr. Day, Christmas Eve, Memorial Day) 2 personal days Sick and vacation time 403(b) retirement plan with employer match Annual raises and performance bonuses Ć°ĀŸĀŽĀ“ Qualifications Bachelor's degree in a human services or correctional field (may be required based on contract) Minimum 1 year of experience with correctional populations (preferred or required) Strong understanding of addiction recovery, counseling, and case management Familiarity with AODA service regulations and standards Valid SAC-IT credential or equivalent experience for case management duties Ć°ĀŸĀšĀ— Additional Requirements Valid driver's license and reliable transportation Satisfactory motor vehicle record and ability to meet LSS auto insurance criteria Willingness to travel locally up to 25% Ready to make a lasting difference? Apply today and help us transform lives at Exodus House. LSS is an Equal Opportunity Employer (EOE).
    $22.8-28 hourly 13d ago
  • Revenue Cycle Specialist

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in West Allis, WI

    Revenue Cycle Specialist - Cash Application (Hybrid) Location: Racine, WI (Hybrid - in‑office as needed) Schedule: Full-time Travel: Occasional day trips; limited overnight travel About the Role We are seeking a detail‑oriented Revenue Cycle Specialist (Cash Application) to support the accuracy and integrity of our revenue cycle operations. In this role, you will be responsible for posting and reconciling payments, researching discrepancies, managing unapplied cash, and ensuring timely and accurate financial reporting. This position plays a key part in maintaining smooth billing operations and supporting organizational financial health. This is a hybrid position with remote flexibility and on‑site attendance at management discretion. Key Responsibilities Payment Processing & Cash Application * Accurately post payments, adjustments, and denials from government payers, commercial insurance, grants, and clients. * Match remittances (EOBs, ERAs, invoices) to the correct accounts and resolve posting discrepancies. * Monitor and manage unapplied cash and credit balances. * Apply contractual adjustments and write‑offs according to payer contracts and fee schedules. Banking & Reconciliation * Prepare daily bank downloads and create deposit batches in Evolv. * Run daily banking reports and enter deposits into Acumatica GL. * Reconcile posted payments with remittances and documentation to ensure accuracy. Issue Resolution & Account Management * Research unidentified or missing payments and resolve discrepancies. * Communicate with payers, internal departments, and clients as needed. * Waterfall balances to the next responsible party. Collaboration & Communication * Work closely with internal teams to resolve issues impacting payment posting. * Respond to inquiries regarding payment status and account activity. * Use routing tools within Evolv to prioritize tasks and maintain workflow. Reporting, Documentation & Compliance * Maintain accurate documentation of posting activities, adjustments, and resolutions. * Run billing reports as requested. * Ensure compliance with HIPAA and all relevant regulations. * Assist with month‑end close and financial audits. Process Improvement & Training * Identify opportunities to improve payment posting workflows. * Participate in training and cross‑training within the revenue cycle team. * Track and manage renewals of licenses, certifications, and benefits. Qualifications Education & Experience * High school diploma required; associate degree in accounting preferred. * Minimum 1+ year of healthcare or behavioral health billing experience (nonprofit or social services preferred). * Experience with EOBs, ICD coding, modifiers, and Medicare/Medicaid/commercial billing. * Familiarity with EHR systems (Evolv experience a plus). Skills & Competencies * Strong attention to detail and accuracy. * Excellent problem‑solving and analytical skills. * Effective written and verbal communication. * Ability to manage multiple tasks and meet deadlines. * Proficiency in Microsoft Excel, Word, Outlook, and billing software. * Ability to work independently and collaboratively. * Commitment to trauma‑informed and culturally competent practices. * Ability to maintain confidentiality and comply with HIPAA. Physical Requirements * Regularly required to sit, use hands, talk, and hear. * Occasionally required to stand, walk, stoop, kneel, or crouch. * Must be able to lift/move up to 25 lbs occasionally. Lutheran Social Services is an Equal Opportunity Employer (EOE).
    $25k-30k yearly est. 29d ago
  • Therapist - In Training

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Whitehall, WI

    Therapist - In Training (Part-Time, Trempealeau County) Lutheran Social Services of WI and Upper MI (LSS) Trempealeau County, WI | Part-Time (32 hours/week) | $1,500 Sign-On Bonus Pay Range: $28.20 - $30.20 per hour, based on experience and licensure status Make a meaningful impact in your community. Join LSS and help families thrive. Lutheran Social Services of Wisconsin and Upper Michigan is seeking a Therapist - In Training to support children, adults, and families through our Family Preservation Program. This part-time, benefit-eligible role (32 hours/week) serves Trempealeau County and has the potential to grow into a full-time position. $1,500 Sign-On Bonus! Ask a recruiter for details on eligibility and payout. What You'll Do: * Provide in-home therapy to youth, adults, and families * Conduct clinical assessments and develop individualized treatment plans * Deliver strength-based, evidence-informed therapeutic services * Attend recovery team meetings and participate in clinical supervision * Document services and maintain timely records * Travel to community settings including homes and schools What You'll Need: * Master's degree in Social Work, Counseling, Psychology, Marriage & Family Therapy, or related field * Practicum experience aligned with LSS services * Eligibility for a WI "in training" license (APSW, LPC-IT, MFT-IT) * Valid driver's license and reliable transportation Perks & Benefits: * Free Clinical Supervision * Public Service Loan Forgiveness (PSLF) eligibility * Health Insurance: Medical, dental, vision * Financial Benefits: 403(b), FSA, mileage reimbursement, annual raises * Paid Time Off: Generous PTO + 10 paid holidays * Professional Development: Training, seminars, and support * Employee Assistance Program * Service Awards & Recognition Work Environment: * Flexible schedule, including evening hours * Community-based work in homes, schools, and other settings * Physical activity may include bending, climbing stairs, and kneeling Why LSS? We're a mission-driven organization committed to inclusion, independence, and empowerment. Join a team that values your growth and supports your journey. Ready to make a difference? Apply today and be part of something bigger at Lutheran Social Services of WI and Upper MI. Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer (EOE).
    $28.2-30.2 hourly 60d+ ago
  • Public Adoptions Social Worker

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Fond du Lac, WI

    Social Worker - Public Adoptions Program Appleton or Fond du Lac, WI | Full‑Time | Hybrid After Training Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate Social Worker to join our Public Adoptions Program. Help children with disabilities in foster care find safe, permanent, loving homes . Our Social Workers provide case management, complete home studies, license adoptive families, and support children and parents throughout the adoption journey. Position Highlights * 40 hours/week, Monday-Friday, 8:00am-4:30pm w/ flexibility to meet client needs * Hybrid schedule available after 3 months (office + home) * Meaningful work supporting children, families, and permanency outcomes What You'll Do * Assess youth and families * Develop and facilitate service plans * Conduct home studies & CANS assessments * Document case activity in eWiSACWIS within required timelines * Prepare court reports & represent LSS/DCFS professionally * Travel to homes to ensure child safety * Support families through placement to finalization * Collaborate with multidisciplinary teams * Maintain knowledge of adoption laws, ethics, and best practices * Participate in trainings & provide peer consultation * Meet productivity expectations and adapt to client needs Direct Service Approach * Promote client independence * Use trauma‑informed, person‑centered practices * Apply evidence‑based models * Maintain accurate time reporting Perks & Benefits * Public Service Loan Forgiveness (PSLF) eligibility + support * Medical, Dental & Vision Insurance * Flexible Spending Accounts (Health & Dependent Care) * Mileage Reimbursement * ļø Paid Time Off + 10 Paid Holidays * 403B Retirement Contribution * Annual Raises * Calm Wellness App - Premium Access * Early Earned Wage Access (UKG Wallet) * Employee Assistance Program * Service Awards & Recognition What You'll Bring * Bachelor's in Social Work or related human services field (required) * Master's in Social Work (preferred) * 2+ years human services/social work experience (preferred) * Must hold or be eligible for social work certification/licensure (CSW, APSW, LISW, LCSW) * Valid driver's license & reliable transportation * Strong written and verbal communication * Clear, objective documentation * Ability to work with diverse populations * Understanding of mental health, development, and community resources Travel Requirements * Daily travel within the region to visit homes and community locations * Occasional overnight travel may be required * Must be comfortable driving in varying weather and community environments Ready to help children find the permanent, loving families they deserve? Apply today and be part of a life‑changing journey. LSS is an Equal Opportunity Employer (EOE).
    $34k-43k yearly est. 7d ago
  • Occupancy Specialist/Property Manager - Whitewater

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Whitewater, WI

    Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist / Property Manager to serve 3 HUD Housing buildings, 2 located in Whitewater and 1 property located in Janesville. The employee will provide property management services for 38 units. Duties include ensuring occupancy standards are met, collecting & recording rent payments, ensuring all paperwork is complete according to HUD and LSS expectations, verifying the data, ensuring the building & apartments are appropriately maintained, and handling any tenant disputes up to and including evictions. This is a 32 hour role , 1st shift. The role is considered part-time, benefit eligible. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. * Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. * Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules. * Works as a collaborative team member to support the Business Unit and Continuum of Care model. * Successfully completes the HUD Certified Occupancy Specialist training as assigned. * Maintains a working knowledge of HUD handbook (s) and implements requirements contained within. * Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget. * Implements administrative rules for occupancy of the project(s). * Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. * Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. * Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. * Communicates any discrepancy or areas of concern to supervisory staff. * Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same. * Matches third party verified data against EIV data; investigates and resolves discrepancies. * Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned. * Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. * Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. * Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned. * Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. * Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned. * Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. * Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc. * Conducts apartment inspections per identified program expectations. * Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines. * Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. * Completes background and credit checks as assigned. * Ensures quality programming through the use of best practice standards and contract/licensing requirements. * Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. * Maintains MSDS book for each assigned project(s). * Performs other duties as required/assigned. PERKS: * Public Service Loan Forgiveness (PSLF) * By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. * Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. * Assistance navigating the PSLF with Summer * Medical/Dental/Vision Insurance * Flex Spending for Dependent & Health Care * Mileage reimbursement * Paid Time Off * 10 Paid Holidays * Ability to Contribute to 403B * Early Earned Wage Access with UKG Wallet * Premium access to Calm Wellness App * LSS makes annual raises a priority for employees * Employee Assistance Program * Service Awards and Recognition QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: * Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. * Must attend and pass the Certified Occupancy Specialist training as assigned. TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights. LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
    $23k-29k yearly est. 60d+ ago
  • Human Services Professional - In Home Recovery Services

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Lutheran Social Services of Wi & Upper Mi job in Mosinee, WI

    🌟 Human Services Professional - In-Home Recovery Services (IHRS) Employer: Lutheran Social Services of WI and Upper MI Shift: Full-time, 1st shift (7 AM - 3 PM) Schedule: Mondays, Tuesdays, Wednesdays, Fridays, and every other weekend Bonus: šŸ’° $1000 Sign-On Bonus (ask a recruiter about payout details!) Hourly Pay: $24.50/hr Differential: +$1.50/hour for evenings & weekends ✨ Why Join Us? $1000 sign-on bonus Evening/weekend pay differential Full benefits package (Medical, Dental, Vision) Short & Long-Term Disability Flexible Spending Accounts Mileage reimbursement Paid Time Off + 10 Paid Holidays 403B retirement contributions Employee Assistance Program Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Service Awards & Recognition šŸ§‘ āš•ļø Role Overview As a Human Services Professional on our IHRS team, you'll support clients with significant mental health concerns enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare. You'll provide medication management support and recovery-focused services in homes, schools, offices, and community settings. This role requires daily travel throughout Marathon County, strong attention to detail, problem-solving skills, and a collaborative spirit. šŸ“‹ Key Responsibilities Provide services aligned with client service plans Deliver medication monitoring (non-prescriber) and education Participate in recovery teams and provide feedback Apply knowledge of counseling, casework, and community resources Maintain accurate documentation and client records Collaborate with supervisors, peers, and service teams Attend staff development programs and professional seminars Testify at legal proceedings when required Work flexible schedules based on client needs šŸŽ“ Qualifications Education: Bachelor's degree in a relevant human services field Licenses: Valid driver's license, automobile insurance, and reliable transportation Travel: Daily local travel throughout Wausau area Background: Satisfactory criminal and caregiver background check, driving record per LSS Driver Safety Procedure šŸŒ About Us Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer committed to supporting individuals with mental health needs and empowering recovery in the community. šŸ‘‰ Ready to make a difference? Apply today and ask a recruiter about the $1000 sign-on bonus and payout details! Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
    $24.5 hourly 14d ago
  • Human Services Professional - In Home Recovery Services

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Lutheran Social Services of Wi & Upper Mi job in Marathon, WI

    🌟 Human Services Professional - In-Home Recovery Services (IHRS) Employer: Lutheran Social Services of WI and Upper MI Shift: Full-time, 1st shift (7 AM - 3 PM) Schedule: Mondays, Tuesdays, Wednesdays, Fridays, and every other weekend Bonus: šŸ’° $1000 Sign-On Bonus (ask a recruiter about payout details!) Hourly Pay: $24.50/hr Differential: +$1.50/hour for evenings & weekends ✨ Why Join Us? $1000 sign-on bonus Evening/weekend pay differential Full benefits package (Medical, Dental, Vision) Short & Long-Term Disability Flexible Spending Accounts Mileage reimbursement Paid Time Off + 10 Paid Holidays 403B retirement contributions Employee Assistance Program Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Service Awards & Recognition šŸ§‘ āš•ļø Role Overview As a Human Services Professional on our IHRS team, you'll support clients with significant mental health concerns enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare. You'll provide medication management support and recovery-focused services in homes, schools, offices, and community settings. This role requires daily travel throughout Marathon County, strong attention to detail, problem-solving skills, and a collaborative spirit. šŸ“‹ Key Responsibilities Provide services aligned with client service plans Deliver medication monitoring (non-prescriber) and education Participate in recovery teams and provide feedback Apply knowledge of counseling, casework, and community resources Maintain accurate documentation and client records Collaborate with supervisors, peers, and service teams Attend staff development programs and professional seminars Testify at legal proceedings when required Work flexible schedules based on client needs šŸŽ“ Qualifications Education: Bachelor's degree in a relevant human services field Licenses: Valid driver's license, automobile insurance, and reliable transportation Travel: Daily local travel throughout Wausau area Background: Satisfactory criminal and caregiver background check, driving record per LSS Driver Safety Procedure šŸŒ About Us Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer committed to supporting individuals with mental health needs and empowering recovery in the community. šŸ‘‰ Ready to make a difference? Apply today and ask a recruiter about the $1000 sign-on bonus and payout details! Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
    $24.5 hourly 14d ago
  • Help Desk Support Specialist

    Lutheran Social Services of Wisconsin and Upper Michigan 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan job in West Allis, WI

    Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers (**********************) and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
    $20-22 hourly 19d ago
  • Therapist In Training - Family Preservation Services

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Merrill, WI

    Therapist - Family Preservation Program Lutheran Social Services of WI and Upper MI (LSS) Serving Oneida, Lincoln, Langlade, Marathon, Taylor, Wood, and Portage Counties Full-Time or Part-time | 3-4 days per week when part-time | Hybrid Remote | Flexible Schedule $2,000 Sign-On Bonus Available! Make a Real Impact in Your Community Are you passionate about strengthening families and helping individuals thrive? Lutheran Social Services (LSS) is seeking a dedicated Therapist to join our Family Preservation Team, serving children, youth, and adults enrolled in Comprehensive Community Services (CCS). This role offers the opportunity to provide in-home therapy, build meaningful relationships, and support clients in achieving their goals through strength-based, evidence-based practices. What You'll Do * Provide in-home family therapy to youth and adults * Conduct clinical assessments and develop collaborative treatment plans * Deliver therapeutic services aligned with best practices * Attend recovery team meetings and participate in clinical supervision * Maintain timely and accurate documentation * Daily travel throughout counties served What You'll Bring * Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related field * Practicum experience relevant to LSS services * Eligibility for a WI "in training" license (APSW, MFT, or LPC) * Valid driver's license and reliable transportation * Basic computer skills (Microsoft Office) Perks & Benefits * $2,000 Sign-On Bonus - Ask a recruiter for details! * Health, dental, and vision insurance * 403B contributions, flex spending accounts, and mileage reimbursement * Free clinical supervision and professional development opportunities * ļø Generous PTO + 10 paid holidays * Public Service Loan Forgiveness (PSLF) eligibility * Employee Assistance Program and wellness support * Service awards and recognition Work Environment * Hybrid remote with flexible scheduling * Daily travel within assigned counties * Services delivered in homes, schools, and community settings * Physical activity may include bending, kneeling, and stair climbing Why LSS? At LSS, we're mission-driven and people-focused. We believe in creating inclusive communities where everyone has the support they need to live independently and thrive. Join a team that values your growth, your voice, and your impact. Ready to Apply? Take the next step in your career and help transform lives. Apply today and be part of something bigger at Lutheran Social Services of WI and Upper MI. LSS is an Equal Opportunity Employer (EOE).
    $38k-49k yearly est. 60d+ ago
  • Human Services Professional - In Home Recovery Services

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Lutheran Social Services of Wi & Upper Mi job in Edgar, WI

    🌟 Human Services Professional - In-Home Recovery Services (IHRS) Employer: Lutheran Social Services of WI and Upper MI Shift: Full-time, 1st shift (7 AM - 3 PM) Schedule: Mondays, Tuesdays, Wednesdays, Fridays, and every other weekend Bonus: šŸ’° $1000 Sign-On Bonus (ask a recruiter about payout details!) Hourly Pay: $24.50/hr Differential: +$1.50/hour for evenings & weekends ✨ Why Join Us? $1000 sign-on bonus Evening/weekend pay differential Full benefits package (Medical, Dental, Vision) Short & Long-Term Disability Flexible Spending Accounts Mileage reimbursement Paid Time Off + 10 Paid Holidays 403B retirement contributions Employee Assistance Program Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Service Awards & Recognition šŸ§‘ āš•ļø Role Overview As a Human Services Professional on our IHRS team, you'll support clients with significant mental health concerns enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare. You'll provide medication management support and recovery-focused services in homes, schools, offices, and community settings. This role requires daily travel throughout Marathon County, strong attention to detail, problem-solving skills, and a collaborative spirit. šŸ“‹ Key Responsibilities Provide services aligned with client service plans Deliver medication monitoring (non-prescriber) and education Participate in recovery teams and provide feedback Apply knowledge of counseling, casework, and community resources Maintain accurate documentation and client records Collaborate with supervisors, peers, and service teams Attend staff development programs and professional seminars Testify at legal proceedings when required Work flexible schedules based on client needs šŸŽ“ Qualifications Education: Bachelor's degree in a relevant human services field Licenses: Valid driver's license, automobile insurance, and reliable transportation Travel: Daily local travel throughout Wausau area Background: Satisfactory criminal and caregiver background check, driving record per LSS Driver Safety Procedure šŸŒ About Us Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer committed to supporting individuals with mental health needs and empowering recovery in the community. šŸ‘‰ Ready to make a difference? Apply today and ask a recruiter about the $1000 sign-on bonus and payout details! Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
    $24.5 hourly 14d ago
  • Building Maintenance Technician

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Racine, WI

    Building Maintenance Technician Racine, WI / Lake Geneva, WI | Full-Time | 7 AM - 5 PM, Monday through Thursday | Rotating On-Call $24-$26/hour | Comprehensive Benefits | Immediate Opening Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team. This role supports our HUD apartment buildings, office locations, and program sites throughout the southeast Wisconsin serving buildings in Racine and Lake Geneva. Key Responsibilities: * Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more * Conduct preventative maintenance on boilers, water heaters, and mechanical systems * Maintain property appearance, landscaping, and snow removal * Respond to emergency maintenance calls (rotating on-call schedule) * Ensure compliance with HUD, WHEDA, REAC, and local codes * Monitor vendor work and maintain accurate documentation * Assist with unit turnovers, equipment setup, and facility inspections Qualifications: * High school diploma or GED preferred * 2+ years of experience in building and grounds maintenance * Knowledge of building systems, tools, and safety procedures * Ability to read blueprints and perform heavy manual labor * Valid driver's license and reliable transportation (MVR check required) Benefits: * Public Service Loan Forgiveness (PSLF) eligibility * Medical, Dental, and Vision Insurance * Flexible Spending Accounts (Health & Dependent Care) * Mileage reimbursement * Paid Time Off + 10 Paid Holidays * 403(b) Retirement Plan with contribution option * Annual raises prioritized * Calm Wellness App - Premium Access * Early Earned Wage Access via UKG Wallet * Employee Assistance Program * Service Awards & Recognition ļø Work Environment: * Indoor/outdoor settings with exposure to weather and household allergens * Occasional lifting/moving up to 100 lbs * Travel to multiple LSS sites as needed Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE). If you're a motivated maintenance professional who values service and community, we'd love to hear from you. Apply now and help us build stronger communities-one repair at a time.
    $24-26 hourly 60d+ ago
  • Crisis Care Coordinator - REACH

    Lutheran Social Services of Wisconsin and Upper Michigan 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan job in West Allis, WI

    Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI) Lutheran Social Services of WI & Upper MI Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources. Key Responsibilities: Conduct assessments and develop individualized service plans Facilitate care coordination and crisis intervention Collaborate with families, providers, and service teams Participate in after-hours on-call rotation What We Offer: Full-time, benefits-eligible role with flexible scheduling Public Service Loan Forgiveness (PSLF) eligibility Medical/Dental/Vision + 403B retirement plan Paid time off, holidays, mileage reimbursement Ongoing training and professional development Qualifications: Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling) Minimum 1 year of mental health service experience Valid driver's license and reliable transportation Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
    $36k-47k yearly est. 17d ago
  • Therapist - In Training

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. 3.7company rating

    Lutheran Social Services of Wisconsin and Upper Michigan Inc. job in Siren, WI

    Now providing a $1,500 sign-on bonus for new Therapist colleagues! Ask a recruiter about the bonus and payout! Lutheran Social Services of WI and Upper MI (LSS) is looking for a part-time, benefit eligible Therapist - In Training to work with children, adults and families in community settings with our Family Preservation Program! This is a part-time, 32 hour per week, benefit eligible opportunity. Referrals come from county CCS programs, county Children Protective Services programs, and the Department of Corrections (DOC). Our therapists meet with children, adults, and families in community settings, including the home, and school to literally and figuratively meet the client where they are at. This position will be providing mental health and substance use treatment to clients we are supporting. All services provided require the use of counseling skills and treatment practices to help clients overcome barriers related based on the client's individual needs. All work, travel and documentation time is compensable. As a therapist in training or licensed therapist with Family Preservation Services/CCS you will: * Provide in-home family therapy services to adult or youth clients and their families. * Conduct assessments of client needs using clinical interview, objective diagnostic tools. * Develop treatment plan collaboratively with client and other providers * Provide agreed upon and necessary therapeutic services, keeping with strength-based, evidence-based best practice * Complete required documentation within required timelines * Attend client recovery team meetings * Actively participate in clinical supervision EDUCATION and/or EXPERIENCE * Master's degree in Social Work with Mental Health concentration, Counseling, Psychology, Marriage and Family Therapy, or related program is required. * Practicum experience, through your degree program, related to services LSS provides is required. * Eligibility for training license by meeting criteria set for by WI Department of Safety and Professional Services. * Experience providing psychotherapy services to families and individuals CERTIFICATES, LICENSES, REGISTRATIONS * Must have or be eligible to receive state licensure "in training" as an Advanced Practice Social Worker, Marriage and Family Therapist, or Professional Counselor as applicable. * Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. COMPUTER SKILLS/TECHNOLOGY: * Basic computer knowledge and application required. LSS uses Microsoft Office applications. Additional application training provided. TRAVEL: Daily travel may be required. Travel will be done to the following counties: Polk, Washburn, and Burnette counties. PERKS AND BENEFITS * Public Service Loan Forgiveness (PSLF): Eligible for loan forgiveness after 10 years of on-time payments through an income-based repayment plan. * Free Clinical Supervision provided * Health Insurance: Comprehensive medical, dental, and vision insurance. * Financial Benefits: Flex Spending Accounts, 403B contributions, annual raises, and mileage reimbursement. * Paid Time Off: Generous PTO and 10 paid holidays. * Professional Development: Opportunities for in-service training, staff meetings, and professional seminars. * Employee Assistance Program: Support for personal and professional challenges. * Service Awards and Recognition: Celebrating your dedication and achievements. WORK ENVIRONMENT AND PHYSICAL DEMANDS: * Flexible Schedule: Work a flexible schedule that may include evening hours to meet client needs. * Travel and Community Engagement: Travel within the community to provide services in various locations (home, school, community settings). * Physical Activity: Frequent bending, stooping, climbing stairs, and kneeling may be required. WHY JOIN LSS: At Lutheran Social Services, we believe in empowering our employees to succeed and grow. We offer a supportive and collaborative work environment where your contributions truly matter. By joining our team, you'll be part of a mission-driven organization committed to ensuring that no one is excluded from our communities, and everyone has what they need to live independently and thrive. Take this opportunity to make a real difference in your community. Apply now and be a part of something bigger with Lutheran Social Services of WI and Upper MI! Lutheran Social Services of Wisconsin and Upper Michigan is an equal opportunity employer (EOE).
    $35k-46k yearly est. 60d+ ago

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Lutheran Social Services Of Wi & Upper Mi may also be known as or be related to LUTHERAN SOCIAL SERVICES OF WISCONSIN, Lutheran Social Services Of Wi & Upper Mi and Lutheran Social Services of WI & Upper MI.